10 jobs found

Job Description - Mobilisation Manager (North) Location: Manchester Head Office with regular travel across the northern portfolio Reporting To: Head of Operations Department: Operations - Flow Student (MCR Property Group) Salary: Up to £55,000 per annum depending on experience. Bonus: Performance-related bonus linked to delivery against agreed mobilisation and operational KPIs Role Overview The Mobilisation Manager will lead the successful mobilisation of new Flow Student properties across the northern region, ensuring that all operational, compliance, technology, supplier and people elements are fully established prior to opening or operational transition. The role sits at the centre of new property onboarding and will work closely with construction teams, asset management, marketing, finance, and operational site teams to ensure a seamless handover into live operations.The Mobilisation Manager will create and deliver structured mobilisation programmes, ensuring that buildings, teams, systems and operational processes are fully prepared to deliver the Flow Student resident experience from day one.In addition to property mobilisation, this role will lead operational improvement and business critical projects across the portfolio when mobilisation activity is not underway. Key Responsibilities Lead and manage the end-to-end mobilisation process for new student accommodation sites, refurbishments, or operational transitions. Create and manage detailed mobilisation project plans covering all operational readiness milestones. Coordinate cross-departmental activity across operations, construction, marketing, IT, finance and HR to ensure mobilisation timelines are achieved. Develop mobilisation frameworks, playbooks and checklists to standardise property launches across the Flow Student portfolio. Support the recruitment, onboarding and training of new site teams including Accommodation Managers, Customer Service teams, maintenance teams and security. Coordinate procurement and onboarding of suppliers including facilities management, cleaning, security, utilities, waste management and other operational services. Oversee installation and readiness of technology systems including access control, CCTV, Wi-Fi infrastructure, property management systems (PMS), CRM integration, and compliance platforms. Ensure all statutory compliance requirements are completed prior to opening including fire safety, health & safety documentation, risk assessments, compliance certification and safety systems. Work closely with construction and asset management teams to coordinate FF&E delivery, building snagging programmes and room readiness plans. Ensure bedrooms, communal areas, and operational spaces are fully prepared to the required Flow Student brand and operational standards before handover. Coordinate operational documentation including SOPs, policies, compliance records, operational handbooks and training guides. Manage mobilisation budgets where required and ensure supplier costs remain within agreed parameters. Produce mobilisation progress reports, project dashboards and risk registers for senior leadership review. Identify risks, delays or operational gaps early and implement mitigation strategies. Support site teams during the early operational phase to ensure a smooth transition into steady-state operations. Act as the operational bridge between development/completion and day-to-day property management. Lead operational improvement projects across the portfolio including systems implementation, process improvement and operational efficiencies. Performance & Bonus KPIs Delivery of mobilisation programmes within agreed timelines. Operational readiness of buildings prior to handover (systems, staffing, compliance and suppliers in place). Successful implementation of operational systems including property management platforms and access control. Compliance readiness including fire safety documentation, statutory certifications and risk assessments. Smooth transition to operational teams with minimal disruption to residents or operational delivery. Delivery of operational projects that improve efficiency, compliance or resident experience across the portfolio. Experience & Skills Experience delivering mobilisation or operational setup projects within PBSA, residential, hospitality or property sectors. Strong project management capability with the ability to manage complex timelines and multiple stakeholders. Strong organisational skills with the ability to coordinate multiple workstreams simultaneously. Excellent stakeholder engagement and communication skills. Strong understanding of building readiness, operational compliance and property operations. Commercial awareness and ability to manage suppliers and operational budgets. Strong IT skills including Microsoft Office and project planning tools. Ability to work independently, take ownership and deliver projects to completion. Personal Attributes Highly organised and detail focused. Problem solving mindset with the ability to manage changing priorities. Ability to work at pace in a fast-growing property environment. Strong leadership presence and ability to influence teams without direct authority. Flexible and willing to travel to sites across the portfolio. About Flow Student Flow Student is the national student living brand from MCR Property Group, bringing together a growing portfolio of purpose-built student accommodation across the UK. Our mission is to create environments where students can live, study and grow with ease, combining high-quality accommodation with strong operational delivery and a focus on resident wellbeing.

Tiger Private are currently in search for a Maintenance and Facilities manager for an estate in Kinross-shire, Scotland. As the estate regularly hosts high-profile and UHNWI guests, the ideal candidate will possess a warm and approachable demeanour. This role ensures the estate's buildings, equipment, infrastructure, and utilities are always in excellent working condition. With a history of intricate restoration, the estate is meticulously maintained to the highest standards. Your core duties will include manage contractor and supplier bookings, ensuring safe access to the site, conducting necessary inductions, and overseeing task completion to required standards. Monitor and address maintenance or facility issues proactively, collaborating with key teams like Housekeeping and Spa Coordination to complete tasks effectively. Assist with project planning, resource management, and budget tracking, providing regular updates to the GM. Oversee all essential operational systems, including heating, cooling, IT, security, and spa equipment, conducting regular inspections and preventative maintenance. Procure necessary parts and services with prior financial approval, maintaining cost control and ensuring best value. Maintain cleanliness and safety in back-of-house areas, ensuring compliance with Health & Safety standards. Support maintenance tasks, including painting, decorating, basic carpentry, and minor electrical work, to a high standard. Work collaboratively to log and complete required maintenance throughout the estate. Your core hours will begin at 7.30am, Monday to Friday (40 hours per week). However, the position requires an element of flexibility, and you will be required to work some evenings and weekends during Events or earlier hours to carry out maintenance checks. Only candidates with a valid right to work and who are based within a commutable distance of the estate can be considered for this role. JEM168256Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

Essential Duties and Responsibilities: Facilities Operations Oversee daily operations of buildings and infrastructure. Manage maintenance, repairs, and refurbishment projects. Ensure facilities meet health, safety, and environmental standards. Develop and implement preventative maintenance schedules. Monitor building systems including HVAC, electrical, plumbing, roller shutter doors, dock levelers and security systems Health, Safety & Compliance Conduct risk assessments and safety inspections. Maintain compliance with statutory regulations and building codes. Coordinate emergency preparedness and response procedures. Contract & Vendor Management Negotiate contracts and monitor contractor performance. Ensure delivery service meets agreed standards and budgets. Budget & Cost Control Prepare and manage facilities budgets. Monitor operational costs and identify cost-saving opportunities. Team Management Supervise facilities staff and maintenance teams. Coordinate workload and ensure service delivery standards are met. Experience Requirements: Strong knowledge of building systems and facilities management practices. Understanding of health and safety legislation. Excellent organisational and project management skills. Strong communication and stakeholder management abilities. Problem-solving and decision-making skills. Budget management and cost control experience Qualifications Requirements Degree or professional qualification in Facilities Management, Engineering, Building Services, or related field (desirable). Relevant professional certification (e.g., IWFM, NEBOSH, IOSH) is advantageous. Proven experience in facilities or property management. Experience managing contractors and maintenance teams. Additional Requirements: Valid UK driving licence. Ability to operate site vehicles and plant equipment (e.g., forklifts, MEWPs, ride-on maintenance equipment) where required. Ability to carry out basic maintenance and repair tasks. Willingness to respond to emergency callouts outside normal working hours. Ability to undertake site inspections including accessing plant rooms and roofs. Ability to travel between sites

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express - a leading independent provider of lift maintenance, repair and modernisation services - is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You'll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis - now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express' service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive - embraces continuous improvement • Extreme ownership - takes accountability for results and solutions • Customer centric - prioritises long-term relationships and service excellence • Honesty and integrity - acts with transparency and professionalism • Doing the basics brilliantly - focuses on safety, discipline and consistent execution Benefits • Pension - Aviva • Car allowance • Holiday - 25 days plus bank holidays • Employee Assistance Programme • Death in Service - 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer sat

Manufacturing Facilities Manager Blandford £52,000 DOE Are you an experienced Manufacturing Facilities Manager looking for a role where you can make a real impact? This is an opportunity to take ownership of facilities operations, ensuring a safe, efficient, and compliant environment across a well-established site. You ll join a business that values continuous improvement and empowers its managers to drive change. If you thrive on responsibility and enjoy working across multiple functions, this role offers the autonomy and variety you re looking for. As Manufacturing Facilities Manager, you will benefit from: 25 days holiday (+ bank holidays) Annual bonus scheme Healthcare plan Pension scheme As Manufacturing Facilities Manager, your responsibilities will include: Overseeing maintenance of plant, buildings, grounds, and infrastructure Ensuring full compliance with statutory requirements (Fire Safety, Legionella, Asbestos) Developing and implementing planned preventative maintenance schedules Managing contracts and relationships with external service providers Driving health & safety standards and completing risk assessments Leading continuous improvement initiatives within facilities operations As Manufacturing Facilities Manager, your experience will include: Proven experience in facilities management within a manufacturing environment Strong knowledge of health & safety regulations and compliance Project management skills with the ability to deliver on time and within budget Experience managing budgets and controlling departmental costs Ability to lead and develop a team, promoting best practice and multi-skilling Excellent stakeholder management and communication skills If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Josh at Rubicon for more information.

Facilities Manager Bristol (Onsite, 5 Days/Week) Eligible for SC Clearance - UK Nationals only About the Role We're looking for an experienced Facilities Manager to take ownership of day-to-day facilities operations across multiple secure sites, including our primary Bristol location , and a once a monthly presence in London . This is a hands-on, onsite role requiring a proactive manager with a strong grasp of both hard and soft FM services , supplier management, and compliance in high-security environments. You'll be responsible for ensuring our buildings, infrastructure, and support services run smoothly, safely, and efficiently - all while working to best practice, ISO standards, and within security protocols. What You'll Be Doing Managing and coordinating facilities operations Leading a small facilities team (2 Administrators) Overseeing hard and soft services , including: HVAC, Access Control, Building Maintenance, Cleaning, and Reception Services Managing relationships with 10-15 key suppliers Ensuring delivery of preventive maintenance , building system installations, and small projects Maintaining control of facilities budgets and driving cost-efficiency Ensuring compliance with HSE legislation , ISO standards, and security protocols Supporting audits, inspections, and reporting to senior stakeholders Delivering a professional, safe, and secure workplace for all staff and visitors What We're Looking For Proven experience as a Facilities Manager or Senior FM role Strong understanding of building systems and preventive maintenance Hands-on experience in both hard and soft services Supplier and contract management across multiple locations Good financial acumen and budget management skills Comfortable managing a small team and external vendors Knowledge of security-sensitive environments (defence experience not essential) Eligible for SC Clearance - UK Nationals only (Five Eyes countries) Ability to work onsite full-time (this is not a hybrid/remote role) Desirable (Nice to Have) Experience in secure environments (e.g. defence, government, or critical infrastructure) Understanding of access control systems, infrastructure installations, and small works project coordination Why Join Us? Play a key role in maintaining secure, compliant, and high-functioning facilities Work on a varied and meaningful estate with multiple site responsibilities Be part of a supportive team and company with strong values and vision Competitive salary and a role with long-term stability in a growing organisation Apply Now If you're a proactive and experienced Facilities Manager ready for a new challenge in a high-compliance environment, we want to hear from you. Apply today

We're looking for a Project Curator to help us reimagine what Saltram means for Plymouth today. The Future Saltram Programme is the National Trust's commitment to open up this much-loved place like never before. Over the next few years we'll double the accessible outdoor space, deliver major improvements to visitor facilities, and-most importantly-work hand in hand with local communities to break down barriers to nature and heritage. As Project Curator, you'll lead the heritage and interpretation strand of our £6.2m Access to Nature and Heritage package, majority-funded by the National Lottery Heritage Fund. You'll shape how stories are told, how connections are made, and how Saltram's past and present come together to create a sense of belonging for new and existing audiences. You'll also play a key role across the wider programme, ensuring the historic environment is protected while being opened up in new ways. This is a fixed-term position until 31 August 2029. What it's like to work here Saltram is one of Plymouth's most treasured places-an "oasis in the middle of the city" where history, parkland, and community come together. With over 900,000 visits last year, it's one of the busiest National Trust properties in the country. You'll join a collaborative, energised team who work at pace, share challenges, and support each other to get the job done. It's a fast-moving, exciting time to be part of Saltram, with plenty of scope to make a real difference. What you'll be doing Reporting to the Project Manager, you'll be part of the Future Saltram team delivering the vision to end unequal access to heritage and nature. Your main focus will be the 'Stories of Saltram' project , which will open 511m of new, interpreted spaces in the Grade I house and Grade II stables. You'll also support visitor infrastructure improvements across the estate, including accessibility in the house. Working with built environment specialists and the wider National Trust curatorial team, you'll assess heritage significance and advise on impacts to collections, buildings, and landscapes. This is a unique opportunity to shape how people experience Saltram's history, ensuring it speaks to today's audiences while safeguarding it for the future. Who we're looking for We'd love to hear from you if you have: Proven experience in developing and delivering heritage, cultural, or interpretation projects to plans, timelines, and budgets. Ability to out stakeholders at the heart of decision making, including visitors, community members, academic partners, statutory bodies, contractors, and cultural audiences. Experience of undertaking or commissioning research and analysis to create inclusive and engaging outputs. Confidence in working with design professionals and planning processes, from concept to delivery. Strong communication skills to engage audiences through talks, tours, interpretation, and events. Relevant experience or qualifications in Art History, Museum Studies, or a related field. This is a chance to be part of a truly transformational project-helping to shape Saltram's future and redefine what a heritage estate can mean in a modern city. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Business Development Manager Steelway Protect Permanent Role Hybrid Competitive Salary + Commission About Us Steelway Protect, a brand within the Steelway family and part of the Northern Industries Group, specialises in delivering turnkey, high-security solutions across sectors such as critical infrastructure, utilities, and commercial environments, both at home and across the world. We pride ourselves on the full-service experience we deliver from survey and design, through to manufacture and installation. Supported by the groups manufacturing capability across 5 UK manufacturing sites, the Steelway Protect Division has delivered significant year on year growth, and with aggressive and ambitious plans for our next financial period, we are looking to identify ambitious, solution led individuals to join our team and be part of the next phase of our growth. Steelway Protect offers a suite of complementary security products, primarily certified to LPS 1175, ranging for A1 (SR1), through to E10 (SR5). Our portfolio includes: Modular buildings (Kiosks) Security Access Covers, Doors, Fencing, Roller Shutters, Cages & Walling Systems, Cylinder Clamps, A suite of bespoke, developed solutions We re committed to innovation, quality, and de-risking client projects via seamless, end-to-end delivery. With vast design and manufacturing expertise and resource across the group, we pride ourselves on developing bespoke solutions for our clients where others can t or won t. Key Responsibilities: Become the external face of our brand, representing Steelway Protect at industry exhibitions and events, raising our profile, developing relationships with key stakeholders and leveraging these commercially. Proactively identify, target, and secure new business for high-security steel solutions promoting our bespoke range of products including kiosks, access covers, doors, cages, roller shutters etc. Develop and maintain a strong pipeline of qualified opportunities across sectors like critical infrastructure, utilities, transport, and commercial facilities. Prepare and deliver tailored proposals, quotations, and presentations, showcasing Steelway Protect s certifications and bespoke capabilities. Negotiate effectively and close deals with a results-driven approach to meet and exceed revenue targets. Monitor market trends and competitor activity to identify new product opportunities and sharpen our value proposition. About You: Proven experience in business development or technical sales, ideally within security infrastructure, steel fabrication, or critical sector markets. A passionate hunter self-motivated, proactive, and driven by winning new business. Strong negotiation and closing skills, with confidence in driving deals to completion. Commercially savvy, with an understanding of technical product specifications and client requirements. Resilient, independent, and able to manage a varied sales pipeline. Full UK driving licence and flexibility to travel for client meetings, site surveys, and events. What We Offer: Competitive base salary + attractive commission structure rewarding new business performance. Company pension scheme. Opportunities for professional development and sector training. 33 days holiday including bank holidays Cycle to work scheme If you thrive on securing high-value technical sales and want to lead business growth within the security steel sector, we d love to hear from you. Apply today to become Steelway Protect s next Business Development Manager.

Facilities and H&S Manager Location: Berkshire and Thames Valley (Head Office in Reading) Salary: Circa £45k-£55k (depending on experience) Hours: Full-time, 40 hours per week (Mon-Fri) Work Location: (Office-based with site visits) Reading Town Centre - With parking availbale Full-time / Permanent Remarkable Jobs are recruiting on behalf of a well-established company within the transport and infrastructure support industry . We are seeking a Facilities and Safety Manager to join their team. This hands-on leadership role will oversee building maintenance, health and safety compliance, emergency preparedness, and infrastructure management across multiple operational sites in Berkshire and the Thames Valley . Facilities and Safety Manager Role: As the Facilities and Safety Manager, you will be responsible for ensuring that buildings, workshops, plant equipment, and on-site infrastructure are maintained to the highest standards, supporting operational efficiency and safety. You ll manage both routine and emergency projects, while leading a small facilities team and working closely with cross-functional departments. You will also be responsible for the smooth running and safety of multiple operational sites across Berkshire , requiring regular travel to different depots and facilities. Facilities and Safety Manager Key Responsibilities: Oversee preventative maintenance and repair of buildings, workshops, and equipment (HVAC, electrical, plumbing, etc.) Ensure compliance with health, safety, and environmental regulations Conduct regular risk assessments, audits, and manage emergency preparedness Manage site security and contractor relationships (cleaning, waste, catering, etc.) Implement sustainable practices to reduce environmental impact Monitor budgets and ensure cost-effective procurement Lead infrastructure upgrade projects and emergency response plans Coach, manage and develop a team of facilities personnel What They Are Looking For: Essential: Proven experience as a Facilities Manager NEBOSH Health & Safety qualification Strong knowledge of building systems (HVAC, electrical, mechanical) Experience managing teams and contractors Budget and project management experience Full UK driving licence Desirable: Degree or equivalent in Facilities Management, Engineering, or Business Administration Experience with facilities management software Facilities and Safety Manager Key Attributes: Highly organised and proactive Excellent communication and problem-solving skills Leadership with a hands-on, adaptable approach Strong attention to detail and compliance If you re ready to take on a diverse and rewarding role as a Facilities and Safety Manager , we d love to hear from you. Apply now!

Job Title: Facilities Technician Location: Edinburgh Salary: (phone number removed) per annum including shift allowance Shifts: 4 on 4 off days only Job Function: Responsible for the maintenance and diagnostics of site plant and infrastructure, providing proactive support to ensure site facilities are maintained in line with operational and safety standards as directed by the Facilities & Infrastructure Manager. Main Responsibilities and Duties: Maintenance & Repairs Conduct daily, weekly, and periodic checks and reactive repairs on site plant rooms and services, including: o Civil & Buildings - internal/external fabric of buildings and grounds o Domestic Plant - e.g., pump stations, waterproof test facility o ICT+S Systems - PA, CCTV, BMS, security systems, and supporting network infrastructure o Mechanical & Electrical Systems - HVAC, LV/HV supply, lighting (internal, external, emergency) o Specialist Equipment - Depot protection system, bogie drop, jacks, wash systems, P-way, OLE Investigate and rectify faults/breakdowns under DRF procedures Perform small, authorised repairs or diagnostics prior to contractor engagement Maintain site/office/building condition in accordance with expected standards Procurement & Administration: Raise and manage PRs and POs Manage departmental debit card transactions Process invoices and goods receipt notices (GRNs) Maintain SAP records for: o Functional locations, assets, notifications o Work orders, equipment structures, task lists o Maintenance plans and cycles Site Support & Contractor Management: Demonstrate correct use of plant/equipment (with training/competency) Operate forklift and battery-operated vehicles (post-certification) Use OLE switching equipment (as authorised by Network Rail limits) Support housekeeping and waste management operations Escort and supervise contractors and visitors Provide logistical and operational support to third-party contractors Liaise with company stakeholders and external stakeholders as required Health, Safety & Compliance: Participate in site risk assessments, safety/environmental inspections Report site equipment/infrastructure issues promptly Assist with accident and incident investigations Monitor site standards and raise non-conformance to management Act as Deputy Responsible Person for L8 compliance Assist in compliance-related preparations and works Support new staff inductions and training activities Adhere to company health, safety, equal opportunity, and conduct policies General: Support other departments as directed by the line manager Participate in staff development and PDP procedures Promote company culture, values, and operational standards Undertake other reasonable duties within competency and training Essential Skills & Experience: Working at Height Maintenance of safety-critical machinery Excellent fault-finding skills General routine building maintenance in industrial settings Electrical wiring and installation experience Qualifications: NVQ Level 3 in Electrical or Mechanical discipline City & Guilds Craft Apprenticeship or equivalent Desirable Competencies & Licenses: Intermediate IT proficiency (Word, Excel, PowerPoint, Outlook) Ability to read schematics and electrical circuit diagrams Knowledge of building systems, safety-critical machinery, and construction techniques 17th Edition Wiring Regulations For more information about this role and how to apply please contact Email: (url removed) Telephone: (phone number removed)