About Us
Med-Inspire Pharma Ltd is a market-leading provider of pharmacy robotics and automation solutions, delivering advanced technology and exceptional service to healthcare clients across the UK and Europe. We are known for quality, reliability, and long-term customer partnerships. As our installation and service footprint grows nationwide, we are seeking experienced field engineers who are comfortable with a highly mobile role.
Important - Please Read Before Applying
This role involves working away from home most weeks. You will regularly travel to different cities and locations across the UK, with overnight stays required during installation and service projects.
This position is not suitable for candidates seeking a home-based, local/area, or minimal-travel role. Applicants must be fully comfortable with frequent travel and time away from home.
The Role
We are recruiting a Field Installation & Service Engineer to install, commission, service, and support large-scale automated pharmacy and robotics systems at customer sites across the UK.
Engineers will typically travel to site at the start of the working week and remain on location until project milestones are completed. You will also participate in a paid on-call rota, providing technical support outside standard working hours.
Key Responsibilities
- Install, commission, service, and maintain pharmacy automation and robotics systems
- Lead or support on-site installation projects in multiple UK cities
- Diagnose and resolve electrical, mechanical, and electronic faults
- Carry out preventative maintenance and system inspections
- Provide on-site and remote technical support, including on-call duties
- Complete service and commissioning documentation accurately
- Maintain high standards of health & safety and professionalism on client sites
- Work closely with internal teams to meet installation schedules and service SLAs
Requirements
- Engineering qualification or equivalent experience (Electrical, Mechanical, Mechatronic, Electronic Engineering or similar)
- Proven experience in a field-based installation or service engineering role
- Strong fault-finding and diagnostic skills
- Comfortable working in unfamiliar locations and environments
- Fully willing to work away from home weekly, including overnight stays
- Willingness to travel nationwide to different cities on a regular basis
- Willingness to participate in a paid on-call rota
- Physically fit and able to undertake demanding manual work
- Strong communication and customer-facing skills
- Full UK driving licence (essential)
- Valid passport and willingness to attend training in Europe
- Right to work in the United Kingdom
What We Offer
- Salary of £28,000 - £50,000, dependent on experience
- Performance-based bonus scheme
- Paid on-call allowance
- Company vehicle, tools, uniform and equipment provided
- All travel and accommodation arranged or covered
- Training on advanced robotics and automation systems
- Supportive and professional engineering team
- Long-term career progression in a growing business
Additional Information
- Job Type: Full-time, Permanent
- Schedule: Monday to Friday + on-call rota
- Travel Requirement: Nationwide, weekly work away from home
- Work Location: Field-based / On the road
If you are an experienced field engineer who enjoys travel, variety, and working in different cities week to week, and are comfortable being away from home regularly, we would welcome your application.