7 jobs found

SF Recruitment have partnered with a growing organisation in Birmingham City Centre who are looking to recruit an Italian Customer Service Advisor on a permanent basis. Working pattern: full time site based Monday to Friday Salary: £28,000-£30,000 We are seeking a professional and customer-focused Italian Customer Service Advisor to join our growing team. The successful candidate will act as the first point of contact for our Italian-speaking customers, delivering exceptional service and ensuring all enquiries are handled efficiently and professionally. This is an excellent opportunity for a motivated individual who enjoys problem-solving, building relationships, and working in a fast-paced environment. Provide outstanding customer support to Italian-speaking clients via phone, email, and live chat Handle enquiries relating to products, orders, deliveries, and after-sales support Resolve customer complaints promptly with empathy and professionalism Accurately update customer records within the CRM system Liaise with internal departments such as logistics, sales, and operations to ensure smooth resolution of issues Identify opportunities to improve the customer experience Maintain strong product knowledge to confidently assist customers Skills & Experience Required Fluent in Italian and English (written and spoken) Previous experience in a customer service or client-facing role preferred Excellent communication and interpersonal skills Strong problem-solving ability with a proactive mindset Good IT skills and familiarity with CRM systems Ability to prioritise workload and work effectively under pressure High attention to detail

GERMAN SPEAKING CUSTOMER SERVICE EXECUTIVE LANGUAGES Fluent German is essential Additional languages (as well as German) are an advantage but not essential (Spanish,French or Italian). LOCATION South West London (zone 3) THIS ROLE IS BASED IN THE OFFICE MONDAY TO FRIDAY SALARY £28,000 - £30,000 pa, possibly negotiable depending on languages and skills COMPANY AND BACKGROUND Our client is a world leading exporter of some of the world s most recognised brands in the luxury goods sector. JOB RESPONSIBILITIES This is a fantastic opportunity to join a fairly small but very friendly and supportive international customer service team as their German speaking Export Customer Service Executive. You will be responsible for offering full B2B support to German speaking clients, agents and distributors and will include the following duties and responsibilities: The typical job responsibilities will include: Placing customer orders for products Advising customers of queries on orders and finding solutions for them Dealing with customer complaints Liaising with courier and freight companies Monitoring the efficiency of the export operations in the territories you are responsible for Providing support to the Export Sales Teams for other markets and language when necessary CANDIDATE EXPERIENCE / SKILLS Fluent German is essential Knowledge of other languages are an advantage but not essential (ideally Spanish, Italian or French) Previous customer service experience or administrative experience is essential A clear and confident communicator A good team player but also able to work independently Effective at prioritising and able to work to deadlines and under pressure SALARY £28,000 - £30,000 pa (possible negotiable depending on experience) plus benefits WORKING HOURS ARE MONDAY TO FRIDAY (35 hour week) CONTACT : Lisa Grimes

FRENCH SELECTION (FS UK) Spanish and Italian speaking Customer Service Advisor Salary: up to 30,000 per annum Location: Watford Hybrid working with regular office attendance Ref: 8214SI To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8214SI The Company: A well-established and award-winning company with international operations. Main Duties: To provide excellent customer service and administrative support. The Role: - To manage the ordering process from initial enquiry to delivery - To manage existing accounts and client contract information - To manage credit or debit notes - To coordinate deliveries in line with client requirements and update client accordingly - To liaise with other departments regarding client requirements or changes - To respond to incoming enquiries and provide excellent customer service The Candidate: - Fluent in Spanish AND Italian (written and spoken) - Essential - Previous experience in customer service and/or sales support - Essential - Proactive, confident and dynamic personality - Excellent communication skills and a team player - Computer literate (MS Office, Internet) - Able to work in a fast -paced environment The Salary: up to 30,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

FRENCH SELECTION (FS) Italian speaking Sales Support Location: Salisbury Salary: circa £28,000 per annum Ref: 8218IS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8218IS The company: A well-established company specialising in the design, development and manufacture of household products. Main duties: To support the sales team and act as the first point of contact for client enquiries. The role: - Respond to client enquiries in a timely and professional manner - Support the sales and account management team with marketing materials and administration - Manage retail partner administration, liaising with compliance team to approve or reject applications. - Translate marketing or sales materials into Italian when required - Support organisation of trade shows and attend where necessary - Monitor designated client websites and support with refreshing listings and product descriptions - Review client feedback and proactively suggest areas for improvement The candidate: - Fluent in Italian (written and spoken) - Essential - Previous experience in sales support role - Essential - Strong Excel skills - Essential - Proactive, confident and dynamic personality - Excellent communication skills and a team player - IT literate The salary: circa £28,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

FRENCH SELECTION (FS) German speaking Sales Support Location: Salisbury Salary: circa £28,000 per annum Ref: 8217GS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8217GS The company: A well-established company specialising in the design, development and manufacture of household products. Main duties: To support the sales team and act as the first point of contact for client enquiries. The role: - Respond to client enquiries in a timely and professional manner - Support the sales and account management team with marketing materials and administration - Manage retail partner administration, liaising with compliance team to approve or reject applications. - Translate marketing or sales materials into German when required - Support organisation of trade shows and attend where necessary - Monitor designated client websites and support with refreshing listings and product descriptions - Review client feedback and proactively suggest areas for improvement The candidate: - Fluent in German (written and spoken) - Essential - Previous experience in sales support role - Essential - Strong Excel skills - Essential - Proactive, confident and dynamic personality - Excellent communication skills and a team player - IT literate The salary: circa £28,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

FRENCH SELECTION (FS) Export Sales Manager with Italian Location: Manchester with UK-remote working options (please note candidates must be based in the UK) Salary: up to £60,000 per annum basic salary plus bonus, car and benefits Ref: 5478S2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5478S2 The company: Successful British manufacturing business supplying high quality FMCG products internationally Main duties: Growing the portfolio of distributors and resellers across a large international territory The role: - Identify new distributors as well as support existing partners to drive growth - Prospect for new leads, contacts and business opportunities - Strengthen existing clients partnerships - Seek alternative routes to market which could benefit the business' development strategy - Build and develop relationships with customers - Determine the most efficient routes to market within each territory - Manage offers, discounts and promotion strategies - Attend relevant exhibitions when required - Market research for new business opportunities and trends' analysis The candidate: - Proven experience working in international sales essential - Fluency in Italian is essential - Experience and knowledge of the retail/FMCG industries a significant advantage - Background working with distributors and resellers needed - Excellent communication skills - Enthusiastic, professional with good organisational skills - Willing to travel internationally The salary: up to £60,000 per annum basic salary plus bonus, car and benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

FS UK Channel Marketing Executive (Maternity Cover) Location: Feltham Hybrid work after training Fixed Term Contract Salary: 30,000 per annum plus bonus and excellent benefits Ref: 4282CM To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4282CM The company: An exciting opportunity to work at a multinational tech company with their site within commutable distance from London. A company who develop, manufacture and sell IT products on a global scale and who pride themselves on not only being customer focused but who value their employees. Main duties: Working with both direct and indirect sales partners, you will plan and run marketing campaigns for your region The Role: - Liaise with internal stake holders on planning of marketing activities and support business objectives - Engage with channel partners to lead marketing initiatives - Respond to enquiries from distributors and partners - Share marketing information with channel partners and make sure they use the right tools and programs. - Plan channel events, promotions, and campaigns in the region, working with the European Marketing team as needed. - Communicate with internal and external customers about activities - Work with channel partners ensuring results from marketing campaigns - Manage the marketing budget The candidate: - Experience in Marketing or Channel marketing required - Background in IT Marketing advantageous - Knowledge of Salesforce beneficial - Excellent communication skills - Research and analytical skills needed - Ability to work independently - Computer literate (excel, outlook, CRM system) The salary: 30,000 per annum plus bonus and excellent benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.