Business Analyst Kent - Hybrid (3 days on-site) Competitive Salary + Bonus VIQU have partnered with a leading organisation seeking an experienced Business Analyst to join their Portfolio and Technical Initiatives team. This is a customer-facing role for a confident BA who can own the end-to-end lifecycle, challenge assumptions, and analyse business problems to deliver effective solutions. You'll work across CRM, finance platforms, cloud infrastructure, and integrations in a fast-paced, low-hierarchy environment. Key Responsibilities as a Business Analyst: • Own the full BA lifecycle from discovery through to delivery and validation. • Analyse and challenge business processes to identify improvements and opportunities. • Lead workshops and use structured techniques to gather and define requirements. • Translate business needs into clear user stories, use cases, and acceptance criteria. • Collaborate with technical teams (Salesforce, D365, AWS) to ensure alignment and delivery. • Produce key artefacts (process flows, data flows, user journeys). • Identify risks, dependencies, and data considerations. • Support delivery, testing, and ensure solutions meet business needs. Key Requirements as a Business Analyst: • 4-8 years' experience as a Business Analyst in digital/technology environments. • Proven ability to own end-to-end BA activities. • Strong analytical mindset with confidence to challenge and problem-solve. • Experience improving processes and delivering business-focused solutions. • Confident stakeholder engagement and workshop facilitation skills. • Experience in fast-paced environments. • Knowledge of CRM (Salesforce/D365), cloud, and integrations. • Understanding of data governance and hybrid environments. Apply today to speak with VIQU in confidence or contact Fay Toomey via the VIQU website. Know someone exceptional? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. Business Analyst Kent - Hybrid (3 days on-site) Competitive Salary + Bonus
Apr 01, 2026
Full time
Business Analyst Kent - Hybrid (3 days on-site) Competitive Salary + Bonus VIQU have partnered with a leading organisation seeking an experienced Business Analyst to join their Portfolio and Technical Initiatives team. This is a customer-facing role for a confident BA who can own the end-to-end lifecycle, challenge assumptions, and analyse business problems to deliver effective solutions. You'll work across CRM, finance platforms, cloud infrastructure, and integrations in a fast-paced, low-hierarchy environment. Key Responsibilities as a Business Analyst: • Own the full BA lifecycle from discovery through to delivery and validation. • Analyse and challenge business processes to identify improvements and opportunities. • Lead workshops and use structured techniques to gather and define requirements. • Translate business needs into clear user stories, use cases, and acceptance criteria. • Collaborate with technical teams (Salesforce, D365, AWS) to ensure alignment and delivery. • Produce key artefacts (process flows, data flows, user journeys). • Identify risks, dependencies, and data considerations. • Support delivery, testing, and ensure solutions meet business needs. Key Requirements as a Business Analyst: • 4-8 years' experience as a Business Analyst in digital/technology environments. • Proven ability to own end-to-end BA activities. • Strong analytical mindset with confidence to challenge and problem-solve. • Experience improving processes and delivering business-focused solutions. • Confident stakeholder engagement and workshop facilitation skills. • Experience in fast-paced environments. • Knowledge of CRM (Salesforce/D365), cloud, and integrations. • Understanding of data governance and hybrid environments. Apply today to speak with VIQU in confidence or contact Fay Toomey via the VIQU website. Know someone exceptional? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. Business Analyst Kent - Hybrid (3 days on-site) Competitive Salary + Bonus
Job Title: Senior Business Analyst - CRM Dynamics 365 Location: Leicester (Hybrid) Type: Permanent, Full-Time We are looking for a skilled and experienced Senior Business Analyst to join a rapidly growing organisation. You will partner with business stakeholders to drive CRM & Process Improvement across the organisation You will be working to help improve costing, planning and forecasting processes along with driving process improvement. You will be responsible for : Reviewing and enhancing processes. Systems analysis, delivery and documentation. Requirements gathering, process mapping and functional specifications. Testing and rollout. You will also be responsible for driving change and automation of key processes. Key Skills and Experience you must have: Extensive experience as a Senior Business Analyst. Requirements gathering experience along with dealing with senior stakeholders. Experience with Microsoft Dynamics (D365). B2B Processes and CRM. Ability to translate business needs into clear system and process improvements. Costing, estimating and pricing processes. Experience working with senior stakeholders. You must be a team player with the ability to work in a collaborative environment. If the role is of interest please get across your CV.
Mar 31, 2026
Full time
Job Title: Senior Business Analyst - CRM Dynamics 365 Location: Leicester (Hybrid) Type: Permanent, Full-Time We are looking for a skilled and experienced Senior Business Analyst to join a rapidly growing organisation. You will partner with business stakeholders to drive CRM & Process Improvement across the organisation You will be working to help improve costing, planning and forecasting processes along with driving process improvement. You will be responsible for : Reviewing and enhancing processes. Systems analysis, delivery and documentation. Requirements gathering, process mapping and functional specifications. Testing and rollout. You will also be responsible for driving change and automation of key processes. Key Skills and Experience you must have: Extensive experience as a Senior Business Analyst. Requirements gathering experience along with dealing with senior stakeholders. Experience with Microsoft Dynamics (D365). B2B Processes and CRM. Ability to translate business needs into clear system and process improvements. Costing, estimating and pricing processes. Experience working with senior stakeholders. You must be a team player with the ability to work in a collaborative environment. If the role is of interest please get across your CV.
D365 Technical Support Analyst - Join Our Team I'm currently looking for a D365 Technical Support Analyst to join our Technology & Change team. This is a key role for us - we need someone who enjoys problem-solving, is confident supporting business-critical systems, and wants to grow their experience across Dynamics 365 and our wider application landscape. About the Role You'll be involved in the day-to-day support of our D365 Finance & Operations, Customer Engagement, Supply Chain and Commerce environments. The role is a real mix of hands-on troubleshooting, working with integrated systems (eg POS, Adyen, Magento, Formpipe, EDI), and supporting ongoing improvements and project work. You won't just be closing tickets - you'll help us keep the platform running smoothly, support releases and upgrades, and make sure users get the best possible experience. What You'll Be Doing Operational Support Handling 1st & 2nd line issues across D365 and connected systems Investigating and resolving problems with minimal business disruption Monitoring performance, including batches and integrations Managing tickets in line with SLAs and keeping users updated Supporting releases, testing cycles and platform updates Working With People Building strong relationships with internal teams and external partners Acting as the link between technical teams and business users Communicating clearly on progress, solutions and next steps Becoming a trusted go-to person for D365 support Continuous Improvement & Projects Helping with testing, training and documentation for new rollouts Contributing to internal knowledge bases and sharing learnings Supporting enhancements across CRM, D365 apps and integrations Spotting opportunities to improve processes or user experience Documentation & Training Creating clear, user-friendly documentation Running training for super users Helping the wider team retain knowledge and improve day-to-day operations What I'm Looking For Essential Experience working with ERP or business-critical applications Strong problem-solving skills and a naturally analytical approach Confident troubleshooting across processes, integrations and workflows Comfortable engaging directly with users and resolving issues Ability to prioritise, stay calm under pressure and manage a busy workload Good communicator - both with technical teams and non-technical users Exposure to D365 F&O, CE, SCM or Commerce Experience with POS systems (hardware or software) Any knowledge of SQL, SSRS, Azure, Logic Apps or BI tools Experience with Power Automate, Power Apps or basic JavaScript/C# Understanding of workflows, UI configuration, or system administration ITIL awareness or experience in a structured support environment Please get in touch ASAP if you are interested - Kamilla Ryan see below) ) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Mar 31, 2026
Full time
D365 Technical Support Analyst - Join Our Team I'm currently looking for a D365 Technical Support Analyst to join our Technology & Change team. This is a key role for us - we need someone who enjoys problem-solving, is confident supporting business-critical systems, and wants to grow their experience across Dynamics 365 and our wider application landscape. About the Role You'll be involved in the day-to-day support of our D365 Finance & Operations, Customer Engagement, Supply Chain and Commerce environments. The role is a real mix of hands-on troubleshooting, working with integrated systems (eg POS, Adyen, Magento, Formpipe, EDI), and supporting ongoing improvements and project work. You won't just be closing tickets - you'll help us keep the platform running smoothly, support releases and upgrades, and make sure users get the best possible experience. What You'll Be Doing Operational Support Handling 1st & 2nd line issues across D365 and connected systems Investigating and resolving problems with minimal business disruption Monitoring performance, including batches and integrations Managing tickets in line with SLAs and keeping users updated Supporting releases, testing cycles and platform updates Working With People Building strong relationships with internal teams and external partners Acting as the link between technical teams and business users Communicating clearly on progress, solutions and next steps Becoming a trusted go-to person for D365 support Continuous Improvement & Projects Helping with testing, training and documentation for new rollouts Contributing to internal knowledge bases and sharing learnings Supporting enhancements across CRM, D365 apps and integrations Spotting opportunities to improve processes or user experience Documentation & Training Creating clear, user-friendly documentation Running training for super users Helping the wider team retain knowledge and improve day-to-day operations What I'm Looking For Essential Experience working with ERP or business-critical applications Strong problem-solving skills and a naturally analytical approach Confident troubleshooting across processes, integrations and workflows Comfortable engaging directly with users and resolving issues Ability to prioritise, stay calm under pressure and manage a busy workload Good communicator - both with technical teams and non-technical users Exposure to D365 F&O, CE, SCM or Commerce Experience with POS systems (hardware or software) Any knowledge of SQL, SSRS, Azure, Logic Apps or BI tools Experience with Power Automate, Power Apps or basic JavaScript/C# Understanding of workflows, UI configuration, or system administration ITIL awareness or experience in a structured support environment Please get in touch ASAP if you are interested - Kamilla Ryan see below) ) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Data Analyst (Power BI, Python/R) - Near Edinburgh Hybrid Having placed a number of people into their teams ourselves, Lorien's long standing client based near Edinburgh - a leader in their industry with a growing and consistently award-winning product line - have asked us to help them in their searches for a Data Analyst to join their team on a permanent basis. This key individual will take in information from a variety of sources, and help to translate this in order to identify product efficacy, performance, areas for improvement and wider business intelligence to direct the teams' next steps. What's more, the products you'll work on improve the lives of millions of people across the globe, and so this is truly a rewarding opportunity, and everyone in the team feels part of that journey. Here's a snapshot of the duties involved: Developing/maintaining metrics & reporting, analysing data and relaying relevant information collected Modernising the business' reporting processes and implementing automation to reduce manual reliance wherever possible while monitoring, auditing and improving data quality Offering Power BI training to internal users and supporting any issues which may arise Liaise with relevant stakeholders to gather business requirements, prioritise their places in the queue, craft relevant solutions and train them on how to use them Collaborate with the wider IT function to ensure reports are in line with necessary data infrastructure in place from Databases to Data Lakes/Factory/and more The kind of skills they're looking for: Strong Power BI skills with the ability to train others to use it who may be less familiar Programming with Python and/or R SQL Excel (ideally VBA) Background involving as many of the following as possible: Azure (Key Vault/Data Factory/Data Lakes) Power Apps CRMs (ideally D365) Ideally existing/ eagerness to gain knowledge across Machine Learning/NLP Ability to work as part of a team, sharing knowledge and using your expertise to help others and improve current and future offerings If you like what you've read so far, apply now with your latest CV for immediate consideration and let's have a chat! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Oct 08, 2025
Full time
Data Analyst (Power BI, Python/R) - Near Edinburgh Hybrid Having placed a number of people into their teams ourselves, Lorien's long standing client based near Edinburgh - a leader in their industry with a growing and consistently award-winning product line - have asked us to help them in their searches for a Data Analyst to join their team on a permanent basis. This key individual will take in information from a variety of sources, and help to translate this in order to identify product efficacy, performance, areas for improvement and wider business intelligence to direct the teams' next steps. What's more, the products you'll work on improve the lives of millions of people across the globe, and so this is truly a rewarding opportunity, and everyone in the team feels part of that journey. Here's a snapshot of the duties involved: Developing/maintaining metrics & reporting, analysing data and relaying relevant information collected Modernising the business' reporting processes and implementing automation to reduce manual reliance wherever possible while monitoring, auditing and improving data quality Offering Power BI training to internal users and supporting any issues which may arise Liaise with relevant stakeholders to gather business requirements, prioritise their places in the queue, craft relevant solutions and train them on how to use them Collaborate with the wider IT function to ensure reports are in line with necessary data infrastructure in place from Databases to Data Lakes/Factory/and more The kind of skills they're looking for: Strong Power BI skills with the ability to train others to use it who may be less familiar Programming with Python and/or R SQL Excel (ideally VBA) Background involving as many of the following as possible: Azure (Key Vault/Data Factory/Data Lakes) Power Apps CRMs (ideally D365) Ideally existing/ eagerness to gain knowledge across Machine Learning/NLP Ability to work as part of a team, sharing knowledge and using your expertise to help others and improve current and future offerings If you like what you've read so far, apply now with your latest CV for immediate consideration and let's have a chat! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Summary What's it all about As a Rents Data Assurance Analyst, you will play a critical hands-on role in ensuring the integrity of rents-related financial data. This includes reconciling transactions between NEC (housing management system) and D365 (financial ledger system), validating the accuracy of arrears, bad debt provisioning and related balance sheet entries. You will work closely with Finance and Housing Systems teams to investigate discrepancies, resolve historic mismatches and support accurate financial reporting. How you'll make a difference You will strengthen confidence in financial reporting by ensuring that rents, arrears and related transactions are accurately reflected in the general ledger . Your work will directly support audit readiness and the successful transition to D365, helping to clear legacy issues and establish robust reconciliation practices How you'll do it Reconcile rents, arrears, bad debt provisioning, and related creditor/debtor balances primarily in D365. Investigate and resolve discrepancies between NEC and the general ledger, including historic mismatches .Validate the accuracy of P&L and balance sheet entries related to housing income. Collaborate with Finance and Housing Systems teams to understand data flows and root causes of variances. Produce clear documentation and reporting on reconciliation outcomes and risks. Support the Finance team in ensuring data integrity post-D365 go-live. Maintain accurate data, managing large complex data sets on excel and in-house systems We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work . We support flexible working arrangements that foster collaboration , combined with the power of in-person interactions . Our optimal balance of three days a week in the office or with customers ensures we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes . Some roles lend themselves to flexible options more than others and we are open to discussing agile working opportunities during the hiring process. The Ideal Candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic , and talented individuals who can add value to our thriving organisation . You love clarity of the regulatory landscape and want to achieve gold standards in good practice. You want to shape the future of our organisation and to ensure the safety of residents and colleagues through excellent compliance with regulations and legislation. You're a natural leader with the ability to build excellent relationships across the organisation and with external partners . Essential CCAB-qualified or part-qualified accountant (or equivalent experience) with strong technical accounting knowledge. Proven experience in financial reconciliations and data assurance within complex organisations. Strong Excel skills; experience with D365 essential, NEC familiarity desirable. Ability to analyse large data sets, identify anomalies, and propose practical solutions. Excellent communication skills to work collaboratively with Finance and Housing teams. Strong attention to detail and ability to work independently to tight deadlines. Uphold ethical principles including integrity, objectivity, professional competence, confidentiality, and professional behaviour What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential . Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff . For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation . We are a Stonewall Diversity Champion , a Disability Confident employer amongst other diversity commitments . To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Step 2: Successful candidates will be invited to interview. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.
Oct 06, 2025
Full time
Summary What's it all about As a Rents Data Assurance Analyst, you will play a critical hands-on role in ensuring the integrity of rents-related financial data. This includes reconciling transactions between NEC (housing management system) and D365 (financial ledger system), validating the accuracy of arrears, bad debt provisioning and related balance sheet entries. You will work closely with Finance and Housing Systems teams to investigate discrepancies, resolve historic mismatches and support accurate financial reporting. How you'll make a difference You will strengthen confidence in financial reporting by ensuring that rents, arrears and related transactions are accurately reflected in the general ledger . Your work will directly support audit readiness and the successful transition to D365, helping to clear legacy issues and establish robust reconciliation practices How you'll do it Reconcile rents, arrears, bad debt provisioning, and related creditor/debtor balances primarily in D365. Investigate and resolve discrepancies between NEC and the general ledger, including historic mismatches .Validate the accuracy of P&L and balance sheet entries related to housing income. Collaborate with Finance and Housing Systems teams to understand data flows and root causes of variances. Produce clear documentation and reporting on reconciliation outcomes and risks. Support the Finance team in ensuring data integrity post-D365 go-live. Maintain accurate data, managing large complex data sets on excel and in-house systems We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work . We support flexible working arrangements that foster collaboration , combined with the power of in-person interactions . Our optimal balance of three days a week in the office or with customers ensures we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes . Some roles lend themselves to flexible options more than others and we are open to discussing agile working opportunities during the hiring process. The Ideal Candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic , and talented individuals who can add value to our thriving organisation . You love clarity of the regulatory landscape and want to achieve gold standards in good practice. You want to shape the future of our organisation and to ensure the safety of residents and colleagues through excellent compliance with regulations and legislation. You're a natural leader with the ability to build excellent relationships across the organisation and with external partners . Essential CCAB-qualified or part-qualified accountant (or equivalent experience) with strong technical accounting knowledge. Proven experience in financial reconciliations and data assurance within complex organisations. Strong Excel skills; experience with D365 essential, NEC familiarity desirable. Ability to analyse large data sets, identify anomalies, and propose practical solutions. Excellent communication skills to work collaboratively with Finance and Housing teams. Strong attention to detail and ability to work independently to tight deadlines. Uphold ethical principles including integrity, objectivity, professional competence, confidentiality, and professional behaviour What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential . Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff . For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation . We are a Stonewall Diversity Champion , a Disability Confident employer amongst other diversity commitments . To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Step 2: Successful candidates will be invited to interview. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic.
Head of Business Applications - D365 CE Champion Wanted! Location: UK, remote Salary: Competitive + Bonus + Benefits Permanent | Full-Time Are you a strategic leader with deep expertise in Microsoft Dynamics 365 CE ? Do you thrive on driving digital transformation and leading high-performing teams? If so, we want to hear from you! Our client - a forward-thinking, enterprise-level organisation - is seeking a Head of Business Applications to lead the evolution of their business systems landscape, with a particular focus on D365 Customer Engagement . This is a pivotal role where you'll shape the future of customer experience, sales, and service platforms across the business. The Role: As Head of Business Applications, you will: Own the vision, strategy, and roadmap for all business applications, with a core focus on D365 CE . Lead a team of functional consultants, developers, and analysts to deliver scalable, user-centric solutions. Partner with senior stakeholders across Sales, Marketing, and Customer Service to align technology with business goals. Oversee system governance, change management, and continuous improvement initiatives. Drive innovation through integration, automation, and data-driven decision-making. What We're Looking For: Proven leadership in managing enterprise business applications, especially Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing). Strong understanding of Power Platform, Azure integrations, and data architecture. Experience in leading cross-functional teams and managing third-party vendors. Strategic mindset with hands-on delivery capability. Excellent stakeholder engagement and communication skills. Why Apply? Join a business committed to digital excellence and customer-centric innovation. Influence at a senior level and shape the future of business systems. Work in a collaborative, agile environment with real investment in technology. Competitive package, flexible working, and career progression opportunities.
Oct 02, 2025
Full time
Head of Business Applications - D365 CE Champion Wanted! Location: UK, remote Salary: Competitive + Bonus + Benefits Permanent | Full-Time Are you a strategic leader with deep expertise in Microsoft Dynamics 365 CE ? Do you thrive on driving digital transformation and leading high-performing teams? If so, we want to hear from you! Our client - a forward-thinking, enterprise-level organisation - is seeking a Head of Business Applications to lead the evolution of their business systems landscape, with a particular focus on D365 Customer Engagement . This is a pivotal role where you'll shape the future of customer experience, sales, and service platforms across the business. The Role: As Head of Business Applications, you will: Own the vision, strategy, and roadmap for all business applications, with a core focus on D365 CE . Lead a team of functional consultants, developers, and analysts to deliver scalable, user-centric solutions. Partner with senior stakeholders across Sales, Marketing, and Customer Service to align technology with business goals. Oversee system governance, change management, and continuous improvement initiatives. Drive innovation through integration, automation, and data-driven decision-making. What We're Looking For: Proven leadership in managing enterprise business applications, especially Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing). Strong understanding of Power Platform, Azure integrations, and data architecture. Experience in leading cross-functional teams and managing third-party vendors. Strategic mindset with hands-on delivery capability. Excellent stakeholder engagement and communication skills. Why Apply? Join a business committed to digital excellence and customer-centric innovation. Influence at a senior level and shape the future of business systems. Work in a collaborative, agile environment with real investment in technology. Competitive package, flexible working, and career progression opportunities.
Your new role Acting as the D365 SME you will lead the design, development, customisation, and implementation of Microsoft Dynamics 365 solutions (primarily CRM but likely to include other modules in the future).Mentor, guide, and support two D365 developers, helping them grow their technical and professional skills.You will be in the office in central Birmingham 2-3 days a week. Responsibilities will include: Lead on the full development lifecycle and responsible for the team's design, coding, testing and documentation of large, complex or mission-critical applications in a cloud-first environment using Dynamics and Power Apps in MS Azure.Day-to-day line management activities such as 1-2-1s and development of IDPsConfiguration and customisation of Dataverse / Dynamics entities and formsDevelopment of PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure FunctionsSupporting upgrades and maintenance of the PowerApps platformIdentify and manage problems, incidents, risks and issuesBuild automated tests to support our continuous deployment environmentsUnderstanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results)Work alongside the IT Enterprise Development Manager to support staff, provide guidance and facilitate issue resolution on a day-to-day basis.Collaborate with Product Owners, Business Analysts, and stakeholders to understand business requirements and translate them into technical solutions.Plan and prioritise team workload to ensure timely delivery of development work across multiple projects or features.Drive Agile or DevOps practices within the team.Chair daily stand-ups, regular demos, retrospectives etcEnsure seamless integration of D365 with other enterprise systems and third-party applications.Oversee maintenance and enhancement of existing customisations and plug-ins.Produce and maintain technical documentation, solution designs, and deployment guides.Ensure compliance with data security, governance, and quality assurance standards What you'll need to succeed Proven experience as a Dynamics 365 Developer.Strong knowledge of Microsoft Dynamics 365 modules such as CRMProficient in C#, .NET, Power Platform (Power Apps, Power Automate), and JavaScript.Experience with Azure DevOps, Git, or similar CI/CD tools.Demonstrated ability to lead or mentor other developers in a team environment.Solid understanding of software development lifecycle (SDLC) and Agile methodologies.Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. What you'll get in return Competitive salary 27 days' holiday plus bank holidaysFlexi timeExcellent pension contributionsBuy/Sell annual leaveStaff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 02, 2025
Full time
Your new role Acting as the D365 SME you will lead the design, development, customisation, and implementation of Microsoft Dynamics 365 solutions (primarily CRM but likely to include other modules in the future).Mentor, guide, and support two D365 developers, helping them grow their technical and professional skills.You will be in the office in central Birmingham 2-3 days a week. Responsibilities will include: Lead on the full development lifecycle and responsible for the team's design, coding, testing and documentation of large, complex or mission-critical applications in a cloud-first environment using Dynamics and Power Apps in MS Azure.Day-to-day line management activities such as 1-2-1s and development of IDPsConfiguration and customisation of Dataverse / Dynamics entities and formsDevelopment of PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure FunctionsSupporting upgrades and maintenance of the PowerApps platformIdentify and manage problems, incidents, risks and issuesBuild automated tests to support our continuous deployment environmentsUnderstanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results)Work alongside the IT Enterprise Development Manager to support staff, provide guidance and facilitate issue resolution on a day-to-day basis.Collaborate with Product Owners, Business Analysts, and stakeholders to understand business requirements and translate them into technical solutions.Plan and prioritise team workload to ensure timely delivery of development work across multiple projects or features.Drive Agile or DevOps practices within the team.Chair daily stand-ups, regular demos, retrospectives etcEnsure seamless integration of D365 with other enterprise systems and third-party applications.Oversee maintenance and enhancement of existing customisations and plug-ins.Produce and maintain technical documentation, solution designs, and deployment guides.Ensure compliance with data security, governance, and quality assurance standards What you'll need to succeed Proven experience as a Dynamics 365 Developer.Strong knowledge of Microsoft Dynamics 365 modules such as CRMProficient in C#, .NET, Power Platform (Power Apps, Power Automate), and JavaScript.Experience with Azure DevOps, Git, or similar CI/CD tools.Demonstrated ability to lead or mentor other developers in a team environment.Solid understanding of software development lifecycle (SDLC) and Agile methodologies.Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. What you'll get in return Competitive salary 27 days' holiday plus bank holidaysFlexi timeExcellent pension contributionsBuy/Sell annual leaveStaff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dynamics 365 CE Developer - Burton Upon TrentHybrid workingSalary up to £60,000Dynamics 365 CE Developer required for a leading client in Burton Upon Trent to design, develop, and implement solutions within the Dynamics 365 Customer Engagement (CE) platform. The role includes customising entities, plugins, workflows, and integrations to enhance CRM operations and meet business needs. Responsibilities also involve collaborating with cross-functional teams and ensuring alignment with industry best practices. Strong Microsoft technology skills, CRM development experience, and the ability to analyse complex requirements are essential. The developer is expected to stay current with Dynamics 365 CE advancements to maintain system performance and data integrity.Key skills and responsibilities, Design, develop, and customize Dynamics 365 Customer Engagement (CE) solutions, including plugins, workflows, and integrations to meet business requirements. Collaborate with analysts to gather and document detailed technical specifications. Develop and deploy Power Platform solutions, encompassing Power Apps, Power Automate, and Power BI. Optimize system performance and ensure seamless integration with external systems and services. Troubleshoot and resolve technical issues promptly to minimize downtime and maintain optimal system efficiency. Partner with cross-functional teams to ensure timely and successful project delivery. Maintain current knowledge of Dynamics 365 CE and related technologies. Conduct thorough solution testing and support user acceptance testing in collaboration with the business stakeholders. Provide in-depth expertise on D365 CE modules to deliver comprehensive technology solutions. Facilitate workshops and training sessions for stakeholders to enhance understanding of D365 CE functionalities. Demonstrate a strong command of Microsoft technologies such as C#, .NET, SQL Server, and Azure for the effective development, integration, and customization of Dynamics 365 CE solutions. Possess experience in developing custom plugins using C# within the Dynamics 365 CE environment. Exhibit excellent communication skills, both verbal and written, to effectively engage with stakeholders, analysts, and consultants, ensuring clear articulation of technical concepts and requirements. Collaboration skills are essential for seamless teamwork across various functions. Maintain a solid foundation in CRM concepts, especially regarding Dynamics 365 CE customization, configuration, and SDK. Proficiency with client-side scripting languages like JavaScript and familiarity with web frameworks such as React or Angular is advantageous. Stay abreast of new, deprecated, and upcoming features in Dynamics 365 as detailed in the product roadmap. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
Oct 02, 2025
Full time
Dynamics 365 CE Developer - Burton Upon TrentHybrid workingSalary up to £60,000Dynamics 365 CE Developer required for a leading client in Burton Upon Trent to design, develop, and implement solutions within the Dynamics 365 Customer Engagement (CE) platform. The role includes customising entities, plugins, workflows, and integrations to enhance CRM operations and meet business needs. Responsibilities also involve collaborating with cross-functional teams and ensuring alignment with industry best practices. Strong Microsoft technology skills, CRM development experience, and the ability to analyse complex requirements are essential. The developer is expected to stay current with Dynamics 365 CE advancements to maintain system performance and data integrity.Key skills and responsibilities, Design, develop, and customize Dynamics 365 Customer Engagement (CE) solutions, including plugins, workflows, and integrations to meet business requirements. Collaborate with analysts to gather and document detailed technical specifications. Develop and deploy Power Platform solutions, encompassing Power Apps, Power Automate, and Power BI. Optimize system performance and ensure seamless integration with external systems and services. Troubleshoot and resolve technical issues promptly to minimize downtime and maintain optimal system efficiency. Partner with cross-functional teams to ensure timely and successful project delivery. Maintain current knowledge of Dynamics 365 CE and related technologies. Conduct thorough solution testing and support user acceptance testing in collaboration with the business stakeholders. Provide in-depth expertise on D365 CE modules to deliver comprehensive technology solutions. Facilitate workshops and training sessions for stakeholders to enhance understanding of D365 CE functionalities. Demonstrate a strong command of Microsoft technologies such as C#, .NET, SQL Server, and Azure for the effective development, integration, and customization of Dynamics 365 CE solutions. Possess experience in developing custom plugins using C# within the Dynamics 365 CE environment. Exhibit excellent communication skills, both verbal and written, to effectively engage with stakeholders, analysts, and consultants, ensuring clear articulation of technical concepts and requirements. Collaboration skills are essential for seamless teamwork across various functions. Maintain a solid foundation in CRM concepts, especially regarding Dynamics 365 CE customization, configuration, and SDK. Proficiency with client-side scripting languages like JavaScript and familiarity with web frameworks such as React or Angular is advantageous. Stay abreast of new, deprecated, and upcoming features in Dynamics 365 as detailed in the product roadmap. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
D365 Developer & Analyst Reports To: IT Applications Manager Sector: Charity Salary: £45,000 per annum Hours of Work: 5 days per week, 9:00 am - 5:00 pm with a 1-hour lunch. (Flexi-time scheme available) Location: Hybrid - office in central London and remote working. As D365 Developer & Analyst, you will take a leading role in shaping, maintaining, and enhancing our Microsoft Dynamics 365 systems and related applications. You'll have the opportunity to design and implement new functionality, optimise integrations, and ensure the platform continues to drive business success. This role offers a chance to work closely with stakeholders across the organisation, solving complex problems, collaborating with cross-functional teams, and translating technical concepts into clear, practical solutions. You'll be part of a dynamic environment where your technical expertise will directly contribute to improving processes, efficiency, and user experience.Key Responsibilities Develop and customise Microsoft Dynamics 365 applications to meet business requirements. Maintain and support existing D365 systems, diagnosing and resolving complex technical issues. Work with ETL tools (e.g., SSIS) to manage integrations and data transformations. Design, test, and implement new functionality and enhancements within D365. Develop applications using Power Apps, Power Automate, MS Access, VBA, C#, and .NET where appropriate. Create and maintain technical documentation, user guides, and training materials. Support business users by creating UAT scripts and facilitating testing. Ensure effective use of MS SQL, including data management, reporting, and performance optimisation. Work collaboratively in an Agile project delivery environment, contributing to sprints and system improvements. Deliver excellent customer service to internal stakeholders, providing clear communication and timely issue resolution. Keep up to date with new Microsoft technologies and make recommendations for adoption. Person SpecificationEducation & Training Degree qualification or equivalent relevant experience (Essential) Microsoft Certification in D365 Systems Developer Knowledge, Skills & Experience Advanced Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint) and applications including Microsoft 365, SharePoint, Teams, and OneDrive. Experience developing D365 systems, including customisations and integrations. Knowledge and experience with Power Apps and Power Automate. Good knowledge of MS SQL, with experience in development desirable. Experience using ETL tools such as SSIS. Understanding of Agile project delivery. Experience in creating UAT scripts and technical documentation for non-technical audiences. Technical development experience in MS Access, VBA, C#, and .NET (desirable). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills with the ability to engage with colleagues and stakeholders at all levels. Personal Qualities Initiative and ability to prioritise workload under pressure. Problem-solving and decision-making capability. Excellent customer service skills, including empathy, responsiveness, and professionalism. Strong interpersonal skills and ability to work collaboratively as part of a team. Professional, positive, and proactive approach, with commitment to self-development. Awareness of and sensitivity to issues of equality, diversity, and inclusion. If you have the skill and experience required for this role and would like to work for a charity organisation submit your CV for immediate review
Oct 01, 2025
Full time
D365 Developer & Analyst Reports To: IT Applications Manager Sector: Charity Salary: £45,000 per annum Hours of Work: 5 days per week, 9:00 am - 5:00 pm with a 1-hour lunch. (Flexi-time scheme available) Location: Hybrid - office in central London and remote working. As D365 Developer & Analyst, you will take a leading role in shaping, maintaining, and enhancing our Microsoft Dynamics 365 systems and related applications. You'll have the opportunity to design and implement new functionality, optimise integrations, and ensure the platform continues to drive business success. This role offers a chance to work closely with stakeholders across the organisation, solving complex problems, collaborating with cross-functional teams, and translating technical concepts into clear, practical solutions. You'll be part of a dynamic environment where your technical expertise will directly contribute to improving processes, efficiency, and user experience.Key Responsibilities Develop and customise Microsoft Dynamics 365 applications to meet business requirements. Maintain and support existing D365 systems, diagnosing and resolving complex technical issues. Work with ETL tools (e.g., SSIS) to manage integrations and data transformations. Design, test, and implement new functionality and enhancements within D365. Develop applications using Power Apps, Power Automate, MS Access, VBA, C#, and .NET where appropriate. Create and maintain technical documentation, user guides, and training materials. Support business users by creating UAT scripts and facilitating testing. Ensure effective use of MS SQL, including data management, reporting, and performance optimisation. Work collaboratively in an Agile project delivery environment, contributing to sprints and system improvements. Deliver excellent customer service to internal stakeholders, providing clear communication and timely issue resolution. Keep up to date with new Microsoft technologies and make recommendations for adoption. Person SpecificationEducation & Training Degree qualification or equivalent relevant experience (Essential) Microsoft Certification in D365 Systems Developer Knowledge, Skills & Experience Advanced Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint) and applications including Microsoft 365, SharePoint, Teams, and OneDrive. Experience developing D365 systems, including customisations and integrations. Knowledge and experience with Power Apps and Power Automate. Good knowledge of MS SQL, with experience in development desirable. Experience using ETL tools such as SSIS. Understanding of Agile project delivery. Experience in creating UAT scripts and technical documentation for non-technical audiences. Technical development experience in MS Access, VBA, C#, and .NET (desirable). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills with the ability to engage with colleagues and stakeholders at all levels. Personal Qualities Initiative and ability to prioritise workload under pressure. Problem-solving and decision-making capability. Excellent customer service skills, including empathy, responsiveness, and professionalism. Strong interpersonal skills and ability to work collaboratively as part of a team. Professional, positive, and proactive approach, with commitment to self-development. Awareness of and sensitivity to issues of equality, diversity, and inclusion. If you have the skill and experience required for this role and would like to work for a charity organisation submit your CV for immediate review
A large, well-respected organisation are looking for a Lead Business Systems Analyst to support on one of their transformation programmes to upgrade its AX Dynamics ERP estate to a new landscape. You will directly be supporting the Head of Applications and be a vital part of the Business Applications team. This is a permanent role. Your New Role In this role, you will manage the Business Applications team as part of the Microsoft Dynamics AX upgrade. You will coordinate with the IT function to ensure service continuity for Business Systems. Experience across Microsoft Dynamics AX, implementation, troubleshooting and overall support experience. Responsibilities will include conducting root cause analysis, resolve issues, and implement preventive measures to address data, application code, and user-generated system issues. You will also obtain, understand, translate, and document solution requirements to achieve the desired outcomes. What you'll need to succeed Experience with supporting enterprise and desktop applications: Microsoft D365, AX 2012, Workday HR, Asset Management Software, Beacon CRM SharePoint and DocuSign configuration and administration, Security administration for Opas, D365 CRM, FirstClass, Opera, NG Working with and an understanding of 3rd Party Application Integrations / Interfaces and 3rd Party suppliers Proven significant experience with troubleshooting methodologies, and issue resolution techniques. Able to develop and interpret technical documentation. The ability to lead and develop a team of up to 10 technical specialists while working collaboratively with business and IT stakeholders. What you'll get in return Salary £60,000 Remote 26 days' annual leave plus Bank Holidays Outstanding pension scheme (contributions of up to 16% of basic salary) Life assurance Health and dental cashplan What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Sophia Redpath now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 27, 2025
Full time
A large, well-respected organisation are looking for a Lead Business Systems Analyst to support on one of their transformation programmes to upgrade its AX Dynamics ERP estate to a new landscape. You will directly be supporting the Head of Applications and be a vital part of the Business Applications team. This is a permanent role. Your New Role In this role, you will manage the Business Applications team as part of the Microsoft Dynamics AX upgrade. You will coordinate with the IT function to ensure service continuity for Business Systems. Experience across Microsoft Dynamics AX, implementation, troubleshooting and overall support experience. Responsibilities will include conducting root cause analysis, resolve issues, and implement preventive measures to address data, application code, and user-generated system issues. You will also obtain, understand, translate, and document solution requirements to achieve the desired outcomes. What you'll need to succeed Experience with supporting enterprise and desktop applications: Microsoft D365, AX 2012, Workday HR, Asset Management Software, Beacon CRM SharePoint and DocuSign configuration and administration, Security administration for Opas, D365 CRM, FirstClass, Opera, NG Working with and an understanding of 3rd Party Application Integrations / Interfaces and 3rd Party suppliers Proven significant experience with troubleshooting methodologies, and issue resolution techniques. Able to develop and interpret technical documentation. The ability to lead and develop a team of up to 10 technical specialists while working collaboratively with business and IT stakeholders. What you'll get in return Salary £60,000 Remote 26 days' annual leave plus Bank Holidays Outstanding pension scheme (contributions of up to 16% of basic salary) Life assurance Health and dental cashplan What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Sophia Redpath now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
