Summary
We are looking for an experienced and proactive Marketing and Communications Manager to lead marketing campaigns, communications and design projects from brief to evaluation across our three NHS charity brands: Evelina London Children's Charity, Guy's Cancer Charity and Guy's & St Thomas' Charity.
Working within the busy Charities marketing and communications team, you'll work with a wide range of stakeholders to create and deliver high quality marketing materials and campaigns to deliver on awareness, engagement and income goals.
We're looking for an excellent communicator who can build strong relationships quickly while offering outstanding account management support. You'll need to be able to work on multiple projects simultaneously with a can-do, delivery minded and proactive attitude. This role would ideally suit somebody who is happy to 'do the do' as well as think and understand strategy.
We think this is an incredibly exciting time to join the Foundation as we embark on the start of our ambitious ten-year fundraising plan to grow our impact for patients and NHS staff. There's a huge amount of potential and opportunity for you to help shape our future direction and be a key part of our ambitious strategy for growth.
At Guys and St. Thomas', care never stands still - so neither can we. So come join a team that is supporting the transformation and innovation of care for patients, families and staff across Lambeth, Southwark and beyond.
About us
Guy's & St Thomas' Charity, Guy's Cancer Charity and Evelina London Children's Charity are part of Guy's & St Thomas' Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment , our team, culture and values
• the benefits of working with us
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Overall Purpose of the Role
The purpose of this role is to manage great quality, high impact marketing, brand and communications to support our funding, fundraising and supporter goals liaising with a range of internal and external stakeholders.
To effectively project manage the marketing and communications outputs across one or more of our three charity brands: Guy's & St Thomas' Charity, Evelina London Children's Charity and Guy's Cancer Charity - amplifying our need for charitable funds and the impact of these for the patients, families and staff of Guy's and St Thomas's NHS Foundation Trust.
Project manage a number of marketing, design and communications activities from brief to evaluation that support the delivery of our ambitious ten year fundraising plan
Contribute to income generation in support of the fundraising objectives and fundraising targets
Contribute to increasing the number of supporters, increasing levels of awareness, reaching and engaging new audiences and existing audiences in fundraising and funding
To build excellent working relationships with Trust Communications team, Fundraising team and other key stakeholders by developing an in depth understanding of their work, working collaboratively, acting as a key point of contact within the Charity Marketing and Comms team, ensuring all communications and marketing activity support the Charity and Trust's brand and reputation.
Champion the three Charity brands, acting as brand guardian, providing expert guidance and supporting fundraising colleagues, to ensure the brands and messaging are applied consistently across all activities.
Line manage one Marketing and Communications Officer and oversee matrix management one Senior Media Officer (employed by NHS Comms team) to ensure media activities align with charity goals and objectives
Provide specialist support in developing opportunities involving celebrity engagement
Team Management
Line manage 1 x Marketing and Communication Officer and matrix management 1 x Senior Media Officer, providing regular 121's, performance reviews and L&D plans as required
Campaign project planning and implementation
Lead the delivery of marketing materials and campaigns from brief to evaluation using project management tools to set, monitor and evaluate progress
Develop and implement plans for marketing and communications activities, using a wide range of tactics to reach target audiences, setting objectives, KPIs and making the best use of tactics.
Use a wide range of tactics to reach our audiences, making the best use of digital and social-media marketing, e-comms, Trust internal communications channels, events, PR, celebrity supporters and other relevant tactics.
Collaborate with the Evelina London and Guy's and St. Thomas' Trust Communications Teams to agree plans and look for opportunities to work together to maximise impact.
Act as main point of contact for Evelina London Trust Communications team, building strong relationships and specialist knowledge to best support future campaigns and objectives
Act as a business partner to fundraising and funding teams to influence their marketing plans and support delivery, providing expertise on the Charity brands and expertise on a wide range of marketing tactics, including digital marketing, internal comms, PR and communications, events and collateral development.
Work with the Senior Brand and Content Manager to support with content production, eg copywriting content and working with external suppliers on video and photo production.
Delivery
Delivery across brands, through effective end to end project management and prioritisation as well as ensuring alignment of stakeholder expectations. This could include managing the delivery of the following -brand awareness and fundraising campaigns, impact reports, branded merchandise, case studies, challenge event collateral, digital assets, hospital onsite collateral, pull up banners, posters, leaflets, DM packs, fulfilment materials, digital assets including videos, photography and animations for social media
Central to your role will be:
Leading project groups to deliver outstanding campaigns
Developing and managing timing plans and scheduling
Developing marketing and communication plans
Working with stakeholders to develop creative and campaign/project briefs
Copywriting and key messaging development
Effectively managing feedback and sign off/approvals process internally and externally and stakeholder engagement
Scheduling, chairing and managing meeting agendas and follow up actions
Presenting project updates and evaluation
Ensuring DEI principles are embedded across all charities comms and marketing work
Proof-reading of materials, fact and source checking
Briefing creatives and supporting the creative process with designers, copywriters, agencies and freelancers
Managing the print and production process where required for marketing collateral
Managing Guy's and St Thomas' hospital onsite and channels comms and marketing collateral for charity events, campaigns or projects. This may require you to be onsite at the hospital or related partner or community sites or events on regular basis, which will be based in London
Managing the development of case studies for Supporters, Fundraisers, patients, families and NHS Staff
Implement and embed our new brand portfolio across our organisation and the Trust including successful application of new brand identities, values
Specifically support Fundraising colleagues across Events and Community, Direct Marketing, Corporate, Legacies, Public Fundraising and Major Giving to deliver on marketing plans for income generation and engagement.
Collaborate with the charities Digital team to ensure strong performance of our digital channels in support of our Charity brand goals and content
Analysis and research
Test and evaluate marketing and communications activities, providing the insights and data that influences decisions about future activities.
Keep abreast of marketing best practice and new developments, contributing ideas on how these could increase the impact of our work.
Collaboration, Relationship Building and Networking
Build excellent working relationships with the Evelina London and Guy's and St. Thomas' Trust Communication Teams, fundraising and funding colleagues - sharing objectives
- Agreeing plans and looking for opportunities to work across teams to maximise impact. Ensuring they are kept informed and consulted on plans and activities. Organise and lead regular planning meetings between teams.
- Support effective information flow and collaboration through regular meetings with the digital team.
Celebrity engagement and media
- Provide specialist support in developing opportunities involving celebrity engagement.
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