Cast & Crew Manager

Cast & Crew Manager

Based at:

• ATT Main office, London SE8
• A minimum of 10% of working time to include regular visits to centre-based or mobile projects as necessary (approximately 2 visits per month)

Working hours:

• 8 hours per day, Monday to Friday (this role is available as a 4 or 5-day working week - please specify your preference in your application)
• Start and finish times will vary from time to time depending on where you are designated to work on any particular day (e.g. an event site).

Reporting to:

• Head of Delivery

Managing:

• Company Managers, Technical Leads
• All freelance contractors including actors, facilitators, Technical Stage Managers

Purpose of the role:

To provide tailored management and pastoral support for ATT's network of freelancers, acting as the central liaison between freelance contractors and ATT's operations. The Cast & Crew Manager ensures clear communication, effective support, and consistent standards, while continuously improving methods, policies, and processes to maintain strong, collaborative relationships between ATT's core operations and its network of freelancers.

Main duties (to include but not limited to)

Freelancer Management

• Act as the main point of contact for ATT's freelance network, managing operational, welfare, and engagement matters.
• Monitor performance, conduct, and compliance in line with ATT policies, working closely with the Creative team.
• Maintain up-to-date freelancer contracts and documentation in line with legislation and best practice.
• Lead freelancer engagement activity and manage relationship issues where required.

Operational & Team Management

• Line manage Company Managers across training centres and support delivery teams during training events.
• Line manage Technical Leads, who support our AV requirements across our immersive centres and mobile (pop up) training programmes.
• Provide remote and on-site operational support, including emergency cover and onboarding of new Company Managers.
• Maintain strong relationships across centres, freelancers, and delivery teams to ensure high-quality delivery.
• Monitor show reports and drive continuous improvement.

Recruitment & Onboarding

• Lead recruitment for Company Managers and Crew, working with the Resource Manager to plan freelance resourcing.
• Manage clear and consistent freelancer contracting and onboarding processes.
• Support freelancers with systems and tools, including Staff Savvy.

Health, Safety, Wellbeing & Compliance

• Promote a safe, inclusive, and compliant working environment across all training deliveries.
• Deliver refresher training, including annual anti-harassment and safe working awareness for freelancers.
• Manage risk assessments, accessibility audits, and neurodiversity reports.
• Stay up to date with ACAS guidance, legislation, and best practice.

Additional Responsibilities

• Resolve operational issues across projects and communicate updates to freelancers.
• Contribute to process improvement and reporting.
• Participate in the out-of-hours rota to support last-minute operational changes.

This job description does not define or limit your role, and you may be required to carry out other duties to meet operational needs.

Salary range: £38,000 to £42,000 (depending on experience)

What we offer

• A supportive and collaborative team environment.
• An opportunity to be part of a fast-growing, unique company.
• Competitive salary commensurate with market rates plus benefits, to include:
  • 25 days annual leave + bank holidays
  • Enhanced sick pay
  • Enhanced family pay
  • Access to Health Cash back plan
  • EAP (Employee assistance programme)
  • Discounted Gym membership
  • Bike2Work scheme
  • Death in service cover
  • Ongoing learning and development

Ideal Candidate Profile

Essential requirements:

• A degree-level or equivalent qualification relevant to the role or industry
• Minimum of 3-years' experience in stage management, production management, or live event management.
• Strong interpersonal and communication skills, with a proven ability to build relationships and maintain morale in a high-pressure environment.
• Experience in managing multiple teams, including pastoral care responsibilities.
• Demonstrated ability to lead and manage a diverse team effectively.

Desirable skills:

• An understanding of employment legislation
• Working knowledge of health and safety in a theatrical or similar environment.
• Familiarity with resource management in live events or theatre production.

ATT is committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds, identities, and experiences, including those from underrepresented groups.

We believe that diverse perspectives strengthen our work and enhance the quality of what we deliver. We are committed to fair and inclusive recruitment practices and to removing barriers that may disadvantage candidates.

If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.