The Virtual Recruiter
Cirencester, Gloucestershire
Customer Service Advisor Join a Growing Fintech Team! Customer Service Advisor Remote Full time £26,500 £27,500 Location: Home-based (UK) Salary: £26,500 £27,500 dependent on experience Benefits 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing company Our Client Our client own and run two leading fintech platforms, widely recognised as best-in-class within the Home Improvements sector. Their mission is to expand into new verticals such as Dentistry and Home Furnishings, becoming the go-to fintech platform across multiple industries. They partner with some of the UK s top banks, helping retailers offer finance seamlessly to their customers. Everything they do is powered in-house, giving us agility, quality, and an award-winning customer experience (with a 4.8 star Google rating!). The role Our client is looking for an Operations Assistant/Customer Service Advisor to join a growing team and play a vital role in delivering exceptional service to their partners and customers. You ll be the first point of contact, resolving queries, building relationships, and making sure everything runs smoothly behind the scenes. This is a fantastic opportunity for someone who thrives in an environment that focuses on proving first-class customer service, enjoys problem-solving, and wants to grow within an ambitious fintech company. What you ll do Be the first point of contact for partners and customers via email, phone, and IM Build and strengthen relationships with our retail partners Help partners maximise use of our platform to drive business growth Ensure smooth daily payments to retailers in line with SLAs Manage retailer onboarding (full training provided) Handle complaints with professionalism and care Ensure retailers follow processes and procedures Support with FCA compliance (training provided) Provide ad hoc reporting and insights as needed What they re looking for A natural relationship builder who enjoys working with people Highly organised, able to prioritise, and thrives under pressure Strong communication skills written, verbal, and presentation Confident problem-solver with attention to detail Resilient, proactive, and able to manage your own workload Experience in customer service, operations, or fintech/finance (preferred but not essential) Why join Work from home with a supportive and collaborative team Be part of a fast-growing fintech business with exciting expansion plans Full training and development opportunities Make a real impact in a company where agility and innovation come first Ready to grow your career in fintech Apply today and be part of our clients' journey to change the way industries offer finance.
Feb 02, 2026
Full time
Customer Service Advisor Join a Growing Fintech Team! Customer Service Advisor Remote Full time £26,500 £27,500 Location: Home-based (UK) Salary: £26,500 £27,500 dependent on experience Benefits 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing company Our Client Our client own and run two leading fintech platforms, widely recognised as best-in-class within the Home Improvements sector. Their mission is to expand into new verticals such as Dentistry and Home Furnishings, becoming the go-to fintech platform across multiple industries. They partner with some of the UK s top banks, helping retailers offer finance seamlessly to their customers. Everything they do is powered in-house, giving us agility, quality, and an award-winning customer experience (with a 4.8 star Google rating!). The role Our client is looking for an Operations Assistant/Customer Service Advisor to join a growing team and play a vital role in delivering exceptional service to their partners and customers. You ll be the first point of contact, resolving queries, building relationships, and making sure everything runs smoothly behind the scenes. This is a fantastic opportunity for someone who thrives in an environment that focuses on proving first-class customer service, enjoys problem-solving, and wants to grow within an ambitious fintech company. What you ll do Be the first point of contact for partners and customers via email, phone, and IM Build and strengthen relationships with our retail partners Help partners maximise use of our platform to drive business growth Ensure smooth daily payments to retailers in line with SLAs Manage retailer onboarding (full training provided) Handle complaints with professionalism and care Ensure retailers follow processes and procedures Support with FCA compliance (training provided) Provide ad hoc reporting and insights as needed What they re looking for A natural relationship builder who enjoys working with people Highly organised, able to prioritise, and thrives under pressure Strong communication skills written, verbal, and presentation Confident problem-solver with attention to detail Resilient, proactive, and able to manage your own workload Experience in customer service, operations, or fintech/finance (preferred but not essential) Why join Work from home with a supportive and collaborative team Be part of a fast-growing fintech business with exciting expansion plans Full training and development opportunities Make a real impact in a company where agility and innovation come first Ready to grow your career in fintech Apply today and be part of our clients' journey to change the way industries offer finance.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Our Vacancy# Senior Planner Defence Permanent / Project Management London United Kingdom 19/01/26 On site 50,000 - 60,000 £/yr Share Job DescriptionThe Senior Planner is responsible for developing, maintaining, and assuring fully integrated project schedules for complex defence programmes. The role supports effective decision-making by providing accurate planning data, schedule analysis, and risk-informed forecasts aligned with defence governance and assurance requirements.Working closely with Project Managers, Engineering, Commercial, and Risk teams, the Senior Planner ensures that programme schedules reflect scope, cost, risk, and resource constraints, and comply with contractual and regulatory standards.Key ResponsibilitiesPlanning & Scheduling Develop and maintain integrated, resource- and cost-loaded schedules across the full project lifecycle (design, manufacture, test, acceptance, and in-service support). Establish planning structures aligned to WBS, CBS, and contract deliverables. Ensure schedules comply with defence and organisational planning standards and best practice.Programme Control & Reporting Provide schedule performance analysis including critical path, float, dependencies, and milestones. Support Earned Value Management (EVM) and schedule health assessments. Produce clear, accurate planning reports for internal governance, senior stakeholders, and external customers.Risk & Change Management Integrate risk, opportunity, and mitigation actions into project schedules. Support schedule risk analysis (e.g. Monte Carlo) where required. Assess schedule impacts of change requests and support change control processes.Stakeholder Collaboration Work closely with Project Managers to support delivery planning and decision-making. Liaise with engineering, supply chain, commercial, and delivery teams to ensure schedule realism. Provide planning input to bids, proposals, and contract negotiations as required.Assurance & Continuous Improvement Support internal and external assurance reviews, audits, and readiness assessments. Mentor junior planners and promote planning best practice. Contribute to the continuous improvement of planning processes, tools, and standards.Skills & ExperienceEssential Significant experience in project planning within defence, aerospace, engineering, or complex regulated environments. Strong proficiency in planning tools such as Primavera P6 (essential) British National Experience producing and maintaining integrated master schedules. Solid understanding of critical path analysis, schedule logic, and performance measurement. Ability to communicate complex planning information clearly to non-planning stakeholders.Desirable Experience working with MOD or equivalent defence customers. Knowledge of Earned Value Management (EVM). Experience supporting bids or major programme re-baselining. Familiarity with risk and schedule risk analysis techniques. Professional accreditation (e.g. APM, PMI) or working towards it.Behaviours & Attributes Analytical and detail-oriented with a proactive mindset. Confident working in complex, high-assurance environments. Strong stakeholder management and influencing skills. Able to work independently while supporting wider programme objectives. Committed to integrity, confidentiality, and compliance. Benefits include: Pension scheme (8% company contribution / 4% personal contribution) 25 days' paid annual leave + bank holidays + option to buy or sell days Professional fees reimbursed Flexible working Employee referral schemeWe are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.
Feb 02, 2026
Full time
Our Vacancy# Senior Planner Defence Permanent / Project Management London United Kingdom 19/01/26 On site 50,000 - 60,000 £/yr Share Job DescriptionThe Senior Planner is responsible for developing, maintaining, and assuring fully integrated project schedules for complex defence programmes. The role supports effective decision-making by providing accurate planning data, schedule analysis, and risk-informed forecasts aligned with defence governance and assurance requirements.Working closely with Project Managers, Engineering, Commercial, and Risk teams, the Senior Planner ensures that programme schedules reflect scope, cost, risk, and resource constraints, and comply with contractual and regulatory standards.Key ResponsibilitiesPlanning & Scheduling Develop and maintain integrated, resource- and cost-loaded schedules across the full project lifecycle (design, manufacture, test, acceptance, and in-service support). Establish planning structures aligned to WBS, CBS, and contract deliverables. Ensure schedules comply with defence and organisational planning standards and best practice.Programme Control & Reporting Provide schedule performance analysis including critical path, float, dependencies, and milestones. Support Earned Value Management (EVM) and schedule health assessments. Produce clear, accurate planning reports for internal governance, senior stakeholders, and external customers.Risk & Change Management Integrate risk, opportunity, and mitigation actions into project schedules. Support schedule risk analysis (e.g. Monte Carlo) where required. Assess schedule impacts of change requests and support change control processes.Stakeholder Collaboration Work closely with Project Managers to support delivery planning and decision-making. Liaise with engineering, supply chain, commercial, and delivery teams to ensure schedule realism. Provide planning input to bids, proposals, and contract negotiations as required.Assurance & Continuous Improvement Support internal and external assurance reviews, audits, and readiness assessments. Mentor junior planners and promote planning best practice. Contribute to the continuous improvement of planning processes, tools, and standards.Skills & ExperienceEssential Significant experience in project planning within defence, aerospace, engineering, or complex regulated environments. Strong proficiency in planning tools such as Primavera P6 (essential) British National Experience producing and maintaining integrated master schedules. Solid understanding of critical path analysis, schedule logic, and performance measurement. Ability to communicate complex planning information clearly to non-planning stakeholders.Desirable Experience working with MOD or equivalent defence customers. Knowledge of Earned Value Management (EVM). Experience supporting bids or major programme re-baselining. Familiarity with risk and schedule risk analysis techniques. Professional accreditation (e.g. APM, PMI) or working towards it.Behaviours & Attributes Analytical and detail-oriented with a proactive mindset. Confident working in complex, high-assurance environments. Strong stakeholder management and influencing skills. Able to work independently while supporting wider programme objectives. Committed to integrity, confidentiality, and compliance. Benefits include: Pension scheme (8% company contribution / 4% personal contribution) 25 days' paid annual leave + bank holidays + option to buy or sell days Professional fees reimbursed Flexible working Employee referral schemeWe are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.
Design & Production Engineer Location: Northamptonshire The COMPANY Our client is an independent company who have carved themselves a niche supplying/designing powertrain components (exhausts, and other specialist Automotive components) to OE Automotive customers. Their reputation and expertise is such that many of the most prestigious manufactures utilise their services. We are proud to be an integral part of our client's continuing success which has resulted in a bulging order book and a recent expansion to a new purpose designed production facility. The company are proud to have received the Queens Award for Enterprise. The ROLE As a Design & Production Engineer you will based within a supportive team environment providing you with the opportunity to be involved in challenging and interesting projects - you'll turn ideas into precision-engineered reality. Developing innovative powertrain systems for world-class automotive brands and leading their journey from prototype to production. Covering four areas; 1) Concept & Feasibility 2) Prototype Development & Validation 3) Pre-Production & Industrialisation 4) Production Launch & Continuous Improvement The minutia of the role includes; CAD concepts/designs using CATIA Provide early design and manufacturing input to assess feasibility, cost, and capability Design FMEA and Manufacturing Feasibility Create detailed CAD models and drawings for prototype manufacture Plan and manage prototype builds Review first-off parts Finalise designs for production release Develop and validate process flows and Standard Operating Procedures Ensure routings, and process changes are correctly defined in ERP systems Lead process capability The CANDIDATE Our client is looking for strong a Design & Production Engineer applicants with, in addition to experience of working within an engineering design and manufacturing environment, the following skills: Strong Mechanical, Manufacturing, or Production Engineering knowledge Skilled in CATIA V5 Good understanding of production processes, tooling design, and design-for-manufacture (DFM) principles Familiarity with APQP, PFMEA, Control Plans, IATF 16949 and Lean manufacturing methods. Hands-on approach to engineering Good team player! The Package In return our client offers; Depending on Experience salary Company Pension Scheme 25 days holiday + Bank Holidays Great training This role is commutable from: Northampton Upper Heyford Kislingbury Daventry Corby Kettering Wellingborough Rushden Towcester Southam Leamington Spa Wellingborough Milton Keynes Rugby Coventry Warwick Banbury Leicester Market Harborough Alternative Titles: Production & Design Engineer, Design Engineer, Production Engineer, Catia V5 Engineer, CAD Engineer, Automotive Design Engineer, Automotive Production Engineer Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. Catia 5, development, design, OEM, engineering development, development manager, automotive, manufacturing, CAD design, 3D CAD CAM software, CATIA V6, CATIA V5. INDAND
Feb 02, 2026
Full time
Design & Production Engineer Location: Northamptonshire The COMPANY Our client is an independent company who have carved themselves a niche supplying/designing powertrain components (exhausts, and other specialist Automotive components) to OE Automotive customers. Their reputation and expertise is such that many of the most prestigious manufactures utilise their services. We are proud to be an integral part of our client's continuing success which has resulted in a bulging order book and a recent expansion to a new purpose designed production facility. The company are proud to have received the Queens Award for Enterprise. The ROLE As a Design & Production Engineer you will based within a supportive team environment providing you with the opportunity to be involved in challenging and interesting projects - you'll turn ideas into precision-engineered reality. Developing innovative powertrain systems for world-class automotive brands and leading their journey from prototype to production. Covering four areas; 1) Concept & Feasibility 2) Prototype Development & Validation 3) Pre-Production & Industrialisation 4) Production Launch & Continuous Improvement The minutia of the role includes; CAD concepts/designs using CATIA Provide early design and manufacturing input to assess feasibility, cost, and capability Design FMEA and Manufacturing Feasibility Create detailed CAD models and drawings for prototype manufacture Plan and manage prototype builds Review first-off parts Finalise designs for production release Develop and validate process flows and Standard Operating Procedures Ensure routings, and process changes are correctly defined in ERP systems Lead process capability The CANDIDATE Our client is looking for strong a Design & Production Engineer applicants with, in addition to experience of working within an engineering design and manufacturing environment, the following skills: Strong Mechanical, Manufacturing, or Production Engineering knowledge Skilled in CATIA V5 Good understanding of production processes, tooling design, and design-for-manufacture (DFM) principles Familiarity with APQP, PFMEA, Control Plans, IATF 16949 and Lean manufacturing methods. Hands-on approach to engineering Good team player! The Package In return our client offers; Depending on Experience salary Company Pension Scheme 25 days holiday + Bank Holidays Great training This role is commutable from: Northampton Upper Heyford Kislingbury Daventry Corby Kettering Wellingborough Rushden Towcester Southam Leamington Spa Wellingborough Milton Keynes Rugby Coventry Warwick Banbury Leicester Market Harborough Alternative Titles: Production & Design Engineer, Design Engineer, Production Engineer, Catia V5 Engineer, CAD Engineer, Automotive Design Engineer, Automotive Production Engineer Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. Catia 5, development, design, OEM, engineering development, development manager, automotive, manufacturing, CAD design, 3D CAD CAM software, CATIA V6, CATIA V5. INDAND
About the Group The world is obsessed by small start-ups or the largest corporates. Most UK media agencies are built to serve the top 100 spending clients, and there are a multitude of boutique agencies to serve those starting out in business. The Specialist Works is different. We are built exclusively for marketers at entrepreneurial brands. Businesses that are past the messy start-up stage but are worlds away from the slow-paced nature of large corporates. Our clients span large privately owned businesses (often PE backed, founder-led or both) and small to mid-cap public enterprises. They are fighting larger, more established competitors and know they need to think and behave differently to win. They don't conform to category norms. Since they can't out-spend their competition, disruption is the safest move they can make. The marketers leading these brands are innovative, resourceful, moving at pace and in all-out growth mode. They're powerful; redefining categories, overtaking and acquiring traditional businesses and changing consumer behaviour along with it. Our clients share three common yet exciting challenges which define everything we do as an agency: Consumer - customer acquisition is key to their success Company - they are highly ambitious and built lean Category - they are often outspent by their competitors, need to outmanoeuvre the competition and are passionate about disrupting an established category Role Overview Our AV Team is expanding, and we are looking for an AV Manager to join us, managing a team in planning, buying and running AV advertising campaigns on behalf of our wonderful, growing client base. You'll bring great account management skills, as well as experience in planning and buying AV campaigns, and will want to work with exciting clients with a brilliant, supportive team around you. With the flexibility to follow the results and do what's working, you'll be able to plan and buy across all areas of AV (traditional linear spot, BVOD, CTV, radio and sponsorship), and across multiple markets. Key Responsibilities Overall delivery specialist lead for multiple accounts. The "go to" contact (internally & externally) for maintaining top class client service Organise and monitor workflow of the account team, ensuring they have a manageable workload. Work in close partnership with the AV Director to ensure alignment on campaign delivery and quality standards. Provide regular, proactive updates to AV Director on key campaign milestones, client forecasts, team progress, and any emerging risks or opportunities. Have overall responsibility for account performance, growth, and financials. Lead plan creation for multiple accounts. Oversee & manage a team of AV buyers, ensuring top class campaign quality. On ad hoc basis, produce reports, plans, etc for new business/pitches when required. Prepare for, and attend, client and supplier meetings when required. Confidently discuss potential cross sell of other TSW channels and identify new opportunities. Confidently collate information and update the wider team on client developments. Oversee media owner/supplier relationships. What We're Looking For Experience in planning and buying TV/AV campaigns in UK market Comfortable presenting ideas/strategies to clients Proficient in at least one TV buying/reporting tool (i.e DDS) Management/mentoring experience Comfortable with processing and interpreting data Microsoft Office Package with emphasis on PowerPoint and Excel Highly numerate with the ability to work diligently with numbers and data Working Conditions A minimum of 3 days per week in the office May require some travel to meet with clients or attend industry events on an ad hoc basis. Benefits We provide an exciting, fast paced, people first environment that allows everyone to grow, learn and thrive. We work a 9-day fortnight, meaning staff have every other Friday off! We offer all our employees share options, and we've built a benefits package that invests in our employees' long term personal and professional growth and wellbeing. Our Values Passion: You share your excitement about what drives you Inquisitiveness: Ask "what's possible?". Ask "why not?" Caring: Be a good professional, a good colleague and a good human Knowledge: Know plenty. Share it. Learn more. And we live them every day Social and Environmental Commitment At What's Possible Group, our mission is to build a group our people are proud of. Proud of what we deliver to clients. Proud of how we treat each other. Proud of our commitment to people, planet and profit. Having rolled out a What's Possible University with learning modules & policies, including anti bribery & corruption, DE&I and code of ethics, our people have continuous personal development, and the group is continuously improving. We are dedicated to embedding social and environmental responsibility into every aspect of our business. You'll contribute to initiatives that promote social equity, diversity, and inclusion within our workplace and in the content, we create, whilst actively supporting and promoting sustainable best practice by, continuously working to minimise waste, (for example, water & cardboard recycling), prioritise eco friendly suppliers, (for example, renewable energy switch), and promote remote work to reduce carbon emissions. Your role as an AV Manager will include supporting these efforts by helping to implement green office practices, coordinating initiatives that enhance our corporate social responsibility, and ensuring our operations align with our values of sustainability and social responsibility. Sound good to you? Then get in touch. At The What's Possible Group our culture, our creativity and our passion is powered by people. People just like you. Diversity and difference drive innovation, not only for us but also for our clients and is at the heart of everything that we do. The What's Possible Group is proud to be an equal opportunities employer. We welcome applications from all, regardless of race, gender, disability, religion, sexual orientation or age as we seek to recruit the very best at The What's Possible Group from a diverse talent pool. If you require flexible working options, please still get in touch and we'll be as accommodating as we can.
Feb 02, 2026
Full time
About the Group The world is obsessed by small start-ups or the largest corporates. Most UK media agencies are built to serve the top 100 spending clients, and there are a multitude of boutique agencies to serve those starting out in business. The Specialist Works is different. We are built exclusively for marketers at entrepreneurial brands. Businesses that are past the messy start-up stage but are worlds away from the slow-paced nature of large corporates. Our clients span large privately owned businesses (often PE backed, founder-led or both) and small to mid-cap public enterprises. They are fighting larger, more established competitors and know they need to think and behave differently to win. They don't conform to category norms. Since they can't out-spend their competition, disruption is the safest move they can make. The marketers leading these brands are innovative, resourceful, moving at pace and in all-out growth mode. They're powerful; redefining categories, overtaking and acquiring traditional businesses and changing consumer behaviour along with it. Our clients share three common yet exciting challenges which define everything we do as an agency: Consumer - customer acquisition is key to their success Company - they are highly ambitious and built lean Category - they are often outspent by their competitors, need to outmanoeuvre the competition and are passionate about disrupting an established category Role Overview Our AV Team is expanding, and we are looking for an AV Manager to join us, managing a team in planning, buying and running AV advertising campaigns on behalf of our wonderful, growing client base. You'll bring great account management skills, as well as experience in planning and buying AV campaigns, and will want to work with exciting clients with a brilliant, supportive team around you. With the flexibility to follow the results and do what's working, you'll be able to plan and buy across all areas of AV (traditional linear spot, BVOD, CTV, radio and sponsorship), and across multiple markets. Key Responsibilities Overall delivery specialist lead for multiple accounts. The "go to" contact (internally & externally) for maintaining top class client service Organise and monitor workflow of the account team, ensuring they have a manageable workload. Work in close partnership with the AV Director to ensure alignment on campaign delivery and quality standards. Provide regular, proactive updates to AV Director on key campaign milestones, client forecasts, team progress, and any emerging risks or opportunities. Have overall responsibility for account performance, growth, and financials. Lead plan creation for multiple accounts. Oversee & manage a team of AV buyers, ensuring top class campaign quality. On ad hoc basis, produce reports, plans, etc for new business/pitches when required. Prepare for, and attend, client and supplier meetings when required. Confidently discuss potential cross sell of other TSW channels and identify new opportunities. Confidently collate information and update the wider team on client developments. Oversee media owner/supplier relationships. What We're Looking For Experience in planning and buying TV/AV campaigns in UK market Comfortable presenting ideas/strategies to clients Proficient in at least one TV buying/reporting tool (i.e DDS) Management/mentoring experience Comfortable with processing and interpreting data Microsoft Office Package with emphasis on PowerPoint and Excel Highly numerate with the ability to work diligently with numbers and data Working Conditions A minimum of 3 days per week in the office May require some travel to meet with clients or attend industry events on an ad hoc basis. Benefits We provide an exciting, fast paced, people first environment that allows everyone to grow, learn and thrive. We work a 9-day fortnight, meaning staff have every other Friday off! We offer all our employees share options, and we've built a benefits package that invests in our employees' long term personal and professional growth and wellbeing. Our Values Passion: You share your excitement about what drives you Inquisitiveness: Ask "what's possible?". Ask "why not?" Caring: Be a good professional, a good colleague and a good human Knowledge: Know plenty. Share it. Learn more. And we live them every day Social and Environmental Commitment At What's Possible Group, our mission is to build a group our people are proud of. Proud of what we deliver to clients. Proud of how we treat each other. Proud of our commitment to people, planet and profit. Having rolled out a What's Possible University with learning modules & policies, including anti bribery & corruption, DE&I and code of ethics, our people have continuous personal development, and the group is continuously improving. We are dedicated to embedding social and environmental responsibility into every aspect of our business. You'll contribute to initiatives that promote social equity, diversity, and inclusion within our workplace and in the content, we create, whilst actively supporting and promoting sustainable best practice by, continuously working to minimise waste, (for example, water & cardboard recycling), prioritise eco friendly suppliers, (for example, renewable energy switch), and promote remote work to reduce carbon emissions. Your role as an AV Manager will include supporting these efforts by helping to implement green office practices, coordinating initiatives that enhance our corporate social responsibility, and ensuring our operations align with our values of sustainability and social responsibility. Sound good to you? Then get in touch. At The What's Possible Group our culture, our creativity and our passion is powered by people. People just like you. Diversity and difference drive innovation, not only for us but also for our clients and is at the heart of everything that we do. The What's Possible Group is proud to be an equal opportunities employer. We welcome applications from all, regardless of race, gender, disability, religion, sexual orientation or age as we seek to recruit the very best at The What's Possible Group from a diverse talent pool. If you require flexible working options, please still get in touch and we'll be as accommodating as we can.
Job Title: Business Services Administrator Location: Cirencester Contract: Permanent, Full Time (Monday Friday) Hours: 37 hours Salary: £25,000 Pertemps is one of the UK s largest independently owned Recruitment Agencies. An excellent opportunity has arisen for an Administrator to join Pertemps in their Cirencester Office. Our employees have the opportunity for reward and recognition, linked to personal and professional development, providing successful routes for career development, with the options to progress onto an Apprenticeship course in Business Admin and Customer Service. The role will be responsible for a variety of admin tasks to include the weekly payroll process working with both the Operational Teams and Contract Clients to ensure data is accurately collated, processed and extracted. The successful applicant will also provide general office support to their colleagues who work on the Contracts in various locations across the UK. Previous experience is not essential as full training will be provided. As an Administrator your duties will include: Process spreadsheet data, holidays, SSP, SMP, expenses, bonuses, etc. Manipulate spreadsheet data to run an import into the system. Manage the system for new starters and leavers. Submit the weekly payroll files. Investigate/resolve pay queries in consultation with the Operations Team. Provide general office support for the Operational Teams. The ideal Administrator will have the following skills: Proficient with Microsoft Office. Highly motivated with a great deal of attention to detail. Ability to work using your own initiative. Strong communication skills with the ability to prioritise your workload. Positive attitude. Have an eye for detail and be proactive, with the ability to work on own initiative and as part of a wider team. In return you will receive a competitive salary, 24 days holiday increasing to 29 with length of service and unique benefits schemes , giving you access to 100 s of Retail Discounts, Perks, Benefits & Reward Schemes as well as the opportunity to join our Share Incentive Plan. Closing Date for Applications:- Friday 16th January 2026
Feb 02, 2026
Full time
Job Title: Business Services Administrator Location: Cirencester Contract: Permanent, Full Time (Monday Friday) Hours: 37 hours Salary: £25,000 Pertemps is one of the UK s largest independently owned Recruitment Agencies. An excellent opportunity has arisen for an Administrator to join Pertemps in their Cirencester Office. Our employees have the opportunity for reward and recognition, linked to personal and professional development, providing successful routes for career development, with the options to progress onto an Apprenticeship course in Business Admin and Customer Service. The role will be responsible for a variety of admin tasks to include the weekly payroll process working with both the Operational Teams and Contract Clients to ensure data is accurately collated, processed and extracted. The successful applicant will also provide general office support to their colleagues who work on the Contracts in various locations across the UK. Previous experience is not essential as full training will be provided. As an Administrator your duties will include: Process spreadsheet data, holidays, SSP, SMP, expenses, bonuses, etc. Manipulate spreadsheet data to run an import into the system. Manage the system for new starters and leavers. Submit the weekly payroll files. Investigate/resolve pay queries in consultation with the Operations Team. Provide general office support for the Operational Teams. The ideal Administrator will have the following skills: Proficient with Microsoft Office. Highly motivated with a great deal of attention to detail. Ability to work using your own initiative. Strong communication skills with the ability to prioritise your workload. Positive attitude. Have an eye for detail and be proactive, with the ability to work on own initiative and as part of a wider team. In return you will receive a competitive salary, 24 days holiday increasing to 29 with length of service and unique benefits schemes , giving you access to 100 s of Retail Discounts, Perks, Benefits & Reward Schemes as well as the opportunity to join our Share Incentive Plan. Closing Date for Applications:- Friday 16th January 2026
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Posted Tuesday 23 December 2025 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent site in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Security Officer Pay Rate: £13.85 per hour Shift Pattern: 7 Nights, 2 off, 2 Days, 3 off Location: London, EC3V 0BG Role Requirements: SIA License Benefits include: Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Cooperate Security (min 1year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and background of our team members, recognising that diversity enriches our organisation and contributes to our success.
Feb 02, 2026
Full time
Posted Tuesday 23 December 2025 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent site in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Security Officer Pay Rate: £13.85 per hour Shift Pattern: 7 Nights, 2 off, 2 Days, 3 off Location: London, EC3V 0BG Role Requirements: SIA License Benefits include: Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Cooperate Security (min 1year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and background of our team members, recognising that diversity enriches our organisation and contributes to our success.
JOB TITLE: Leisure Assistant SALARY: £15.06 LOCATION: Antrim & Newtownabbey HOURS: 37 Monday - Sunday MAIN PURPOSE OF JOB • Responsible for carrying out duties in all areas of Leisure to ensure a high-quality service is provided to all customers. • To provide a safe clean and presentable environment for customers. • To provide a professional high standard of lifeguarding service for council pool users ESSENTIAL CRITERIA • Hold a current recognised National Pool Lifeguard Qualification (NPLQ) or equivalent • Experience of working in a team • Strong Swimmer The post you are applying for is a regulated post and therefore you must declare all spent and unspent convictions. A satisfactory AccessNI Enhanced Disclosure with children's barred list check will form part of pre-employment checks. PRINCIPAL RESPONSIBILITIES 1. Supervise and assist customers throughout the leisure centre to ensure their safe and enjoyable use of the facilities and involvement in activities (includes all internal and external activity and non-activity areas) 2. Proactively and reactively supervise pools, spas and other water facilities, providing an efficient and effective lifeguard service, obtaining and maintaining the National Pool Lifeguard Qualification. 3. Provide a reactive service to respond to and assist with the following in an efficient, effective manner ensuring that all details are recorded accurately. • All emergency and evacuations • First aid requirements where required • Incidents and accidents 4. Attend regular staff training specific to the NPLQ, health and safety, evacuation procedures and all other essential and corporate training. 5. Carry out supervision, set ups, cleaning, assisting customers in activity areas other than the pool e.g. children's play facilities, external parks, pitches, sports halls, activity rooms, special events (list in indicative and not definitive) 6. Complete all necessary documentation pertaining to the post such as safety checklists, customer comments, and accident and incident reports keeping the line manager informed of any findings. 7. Proactively report and record all faults and hazards to line manager immediately. Undertake general maintenance of allocated equipment where training has been given and when necessary. 8. Erect and dismantle equipment and prepare areas for events / activities, assisting at events/ functions/ activities as required. 9. Meet and greet customers when appropriate and assist in centre security by patrolling assigned areas and supervising customers in use of facilities. Swimming Competency Assessment Essential criteria: Swim 100 metres on front and then on back Tread water in deep water for 30 seconds then climb out of the pool unaided without using steps or ladder Contact rescue - deep water Rescue a casualty over a distance of 5 metres to a point of safety - hip support tow, under shoulder support tow, arm support tow 20 metres swim & 20 metres tow, casualty in deep water, torpedo buoy used where available. No more than 65 seconds from GO to touch or secure standing position at the end of the tow 20 metres swim, 10 metres tow, unconscious casualty in deep water. No more than 45 seconds from GO to touch or secure standing position at the end of the tow SCIM - deep water rescue Vice grip roll and trawl from the deepest part of the pool to support standing in shallow water. If only shallow water is available then demonstrate head splint as depth permits Demonstrate an effective head splint technique as dictated by the depth of the water Demonstrate the recovery of a casualty who is lying on the bottom of the deepest part of the pool. At the point of support remove casualty from the water with trained support OR demonstrate supported rescue breathing in the water until assistance arrives Demonstrate adult CPR for 2 minutes with pocket mask (drowning casualty). This element can be completed directly after section above Demonstrate child or infant CPR for 2 minutes with an AED Demonstrate treatment for a bleed Demonstrate treatment for a fracture Demonstrate a range of knowledge and understanding of a range of first aid conditions by satisfactorily answering three questions Demonstrate a sound knowledge of the principles of pool lifeguarding by satisfactorily answering three questions If you would like to be considered for this role or find out more, please email me your CV now by clicking on the link and I will be in touch. All details are treated in the strictest confidence. If this role isn't quite right for you but you would like to look for a new opportunity, please get in contact with us. Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details. Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.
Feb 02, 2026
Full time
JOB TITLE: Leisure Assistant SALARY: £15.06 LOCATION: Antrim & Newtownabbey HOURS: 37 Monday - Sunday MAIN PURPOSE OF JOB • Responsible for carrying out duties in all areas of Leisure to ensure a high-quality service is provided to all customers. • To provide a safe clean and presentable environment for customers. • To provide a professional high standard of lifeguarding service for council pool users ESSENTIAL CRITERIA • Hold a current recognised National Pool Lifeguard Qualification (NPLQ) or equivalent • Experience of working in a team • Strong Swimmer The post you are applying for is a regulated post and therefore you must declare all spent and unspent convictions. A satisfactory AccessNI Enhanced Disclosure with children's barred list check will form part of pre-employment checks. PRINCIPAL RESPONSIBILITIES 1. Supervise and assist customers throughout the leisure centre to ensure their safe and enjoyable use of the facilities and involvement in activities (includes all internal and external activity and non-activity areas) 2. Proactively and reactively supervise pools, spas and other water facilities, providing an efficient and effective lifeguard service, obtaining and maintaining the National Pool Lifeguard Qualification. 3. Provide a reactive service to respond to and assist with the following in an efficient, effective manner ensuring that all details are recorded accurately. • All emergency and evacuations • First aid requirements where required • Incidents and accidents 4. Attend regular staff training specific to the NPLQ, health and safety, evacuation procedures and all other essential and corporate training. 5. Carry out supervision, set ups, cleaning, assisting customers in activity areas other than the pool e.g. children's play facilities, external parks, pitches, sports halls, activity rooms, special events (list in indicative and not definitive) 6. Complete all necessary documentation pertaining to the post such as safety checklists, customer comments, and accident and incident reports keeping the line manager informed of any findings. 7. Proactively report and record all faults and hazards to line manager immediately. Undertake general maintenance of allocated equipment where training has been given and when necessary. 8. Erect and dismantle equipment and prepare areas for events / activities, assisting at events/ functions/ activities as required. 9. Meet and greet customers when appropriate and assist in centre security by patrolling assigned areas and supervising customers in use of facilities. Swimming Competency Assessment Essential criteria: Swim 100 metres on front and then on back Tread water in deep water for 30 seconds then climb out of the pool unaided without using steps or ladder Contact rescue - deep water Rescue a casualty over a distance of 5 metres to a point of safety - hip support tow, under shoulder support tow, arm support tow 20 metres swim & 20 metres tow, casualty in deep water, torpedo buoy used where available. No more than 65 seconds from GO to touch or secure standing position at the end of the tow 20 metres swim, 10 metres tow, unconscious casualty in deep water. No more than 45 seconds from GO to touch or secure standing position at the end of the tow SCIM - deep water rescue Vice grip roll and trawl from the deepest part of the pool to support standing in shallow water. If only shallow water is available then demonstrate head splint as depth permits Demonstrate an effective head splint technique as dictated by the depth of the water Demonstrate the recovery of a casualty who is lying on the bottom of the deepest part of the pool. At the point of support remove casualty from the water with trained support OR demonstrate supported rescue breathing in the water until assistance arrives Demonstrate adult CPR for 2 minutes with pocket mask (drowning casualty). This element can be completed directly after section above Demonstrate child or infant CPR for 2 minutes with an AED Demonstrate treatment for a bleed Demonstrate treatment for a fracture Demonstrate a range of knowledge and understanding of a range of first aid conditions by satisfactorily answering three questions Demonstrate a sound knowledge of the principles of pool lifeguarding by satisfactorily answering three questions If you would like to be considered for this role or find out more, please email me your CV now by clicking on the link and I will be in touch. All details are treated in the strictest confidence. If this role isn't quite right for you but you would like to look for a new opportunity, please get in contact with us. Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details. Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.
WGM Engineering is one of Scotland's leading engineering solution providers and performing responsibly is integral to our success and sustainability. We are committed to delivering projects and services whilst ensuring that we meet our customer and society needs, whilst managing the social and environmental impacts of our business. Since trading commenced in 1986, WGM has continued to develop its operations to adhere to the marketplace and client demand. This has been achieved by offering a unique and total service where Mechanical, Electrical and Civil Engineering disciplines are provisioned under the one roof. Aligning our three disciplines and our strategically located service centres offers a total turnkey solution to clients countrywide and ensures we are the number one engineering company of choice. WGM Engineering have a current requirement for a Senior Quantity Surveyor to join the business on a full time permanent basis, the role will cover our various operations across Scotland and England on a hybrid working model working and will be based in Glasgow. The overall purpose of the role is to provide commercial support across all business streams concerning financial and contractual matters arising through the management of various contracts and projects. Offering support to the business streams you will provide advice to allow projects to be delivered on time and to budget. You will liaise with clients and external parties on commercial issues such as contract agreement of variations, claims and payments. Main duties and responsibilities Build and maintain professional relationships with both internal and external parties Prepare and send enquiries to sub-contractors inviting them to tender Seek to minimize the cost of a project and enhance value for money whilst still achieving the required standards and quality Prepare and manage cash flow forecasts Contract and sub-contract management and administration as required Certification of payment applications from subcontractors Compilation of costs for compensation events and the management of change Management of Change Control including Early Warnings and Compensation Events Assist to avoid disputes with clients, suppliers and subcontractors Prepare and process formal documentation for sub-contractor payments Preparing valuations for payment applications to the client Assisting in the compilation of commercial / contractual responses to the client and subcontractors Monitor and report on expenditure on contracts compared to budgets and forecasts Give feedback to the relevant parties with regards to contract pricing and profit and loss Contribute to and attend financial and progress meetings with clients and sub-contractors as required To be considered for this position you will have at least 3-5 years previous experience within a QS or Senior QS role ideally within an engineering or construction environment, you will be Degree level qualified or be a holder of a professional qualification accredited by the Royal Institution of Chartered Surveyors (RICS) or equivalent experience. The ideal candidate will be able to interpret and understand contract documents, scopes of works and contract drawings and Skilled in financial cost control, value recovery and change management. Benefits We offer a competitive package, including: 32 days holiday, increasing to 36 based on length of service. Enhanced pension scheme. Car Allowance Life assurance scheme. Salary sacrifice - (Electric vehicle scheme, annual leave purchase & cycle to work). Remote & hybrid working options (subject to role requirements). Enhanced maternity & paternity Leave. Company sick pay (available after qualifying period). Employee discount programme. Job Types: Full-time, Permanent Pay: Up to £65,000.00 per year Benefits: Additional leave Company pension Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Glasgow G51 2RQ
Feb 02, 2026
Full time
WGM Engineering is one of Scotland's leading engineering solution providers and performing responsibly is integral to our success and sustainability. We are committed to delivering projects and services whilst ensuring that we meet our customer and society needs, whilst managing the social and environmental impacts of our business. Since trading commenced in 1986, WGM has continued to develop its operations to adhere to the marketplace and client demand. This has been achieved by offering a unique and total service where Mechanical, Electrical and Civil Engineering disciplines are provisioned under the one roof. Aligning our three disciplines and our strategically located service centres offers a total turnkey solution to clients countrywide and ensures we are the number one engineering company of choice. WGM Engineering have a current requirement for a Senior Quantity Surveyor to join the business on a full time permanent basis, the role will cover our various operations across Scotland and England on a hybrid working model working and will be based in Glasgow. The overall purpose of the role is to provide commercial support across all business streams concerning financial and contractual matters arising through the management of various contracts and projects. Offering support to the business streams you will provide advice to allow projects to be delivered on time and to budget. You will liaise with clients and external parties on commercial issues such as contract agreement of variations, claims and payments. Main duties and responsibilities Build and maintain professional relationships with both internal and external parties Prepare and send enquiries to sub-contractors inviting them to tender Seek to minimize the cost of a project and enhance value for money whilst still achieving the required standards and quality Prepare and manage cash flow forecasts Contract and sub-contract management and administration as required Certification of payment applications from subcontractors Compilation of costs for compensation events and the management of change Management of Change Control including Early Warnings and Compensation Events Assist to avoid disputes with clients, suppliers and subcontractors Prepare and process formal documentation for sub-contractor payments Preparing valuations for payment applications to the client Assisting in the compilation of commercial / contractual responses to the client and subcontractors Monitor and report on expenditure on contracts compared to budgets and forecasts Give feedback to the relevant parties with regards to contract pricing and profit and loss Contribute to and attend financial and progress meetings with clients and sub-contractors as required To be considered for this position you will have at least 3-5 years previous experience within a QS or Senior QS role ideally within an engineering or construction environment, you will be Degree level qualified or be a holder of a professional qualification accredited by the Royal Institution of Chartered Surveyors (RICS) or equivalent experience. The ideal candidate will be able to interpret and understand contract documents, scopes of works and contract drawings and Skilled in financial cost control, value recovery and change management. Benefits We offer a competitive package, including: 32 days holiday, increasing to 36 based on length of service. Enhanced pension scheme. Car Allowance Life assurance scheme. Salary sacrifice - (Electric vehicle scheme, annual leave purchase & cycle to work). Remote & hybrid working options (subject to role requirements). Enhanced maternity & paternity Leave. Company sick pay (available after qualifying period). Employee discount programme. Job Types: Full-time, Permanent Pay: Up to £65,000.00 per year Benefits: Additional leave Company pension Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Glasgow G51 2RQ
About the Role We're looking for a skilled Electrician to join the Service Delivery Electrical Shore Connections Team, supporting key operations within HM Naval Base Portsmouth and surrounding naval establishments. In this role, you'll provide temporary electrical supplies and lighting (TES/TEL) and handle shore power connections to Royal Naval and other entitled vessels. You'll be part of a hands-on, professional team ensuring all installations meet strict safety, quality, and compliance standards. You'll be: Installing and maintaining temporary electrical supplies on vessels undergoing maintenance Producing installation diagrams for electrical services Preparing and testing equipment in the electrical workshop to ensure it meets inspection requirements Liaising directly with customers to understand and deliver on-site requirements Connecting power using the 50Hz and 60Hz network What We're Looking For You'll need: NVQ or equivalent in Electrical Installation and Inspection and/or a recognised time-served apprenticeship Ideally BSth (3rd Amendment) or 18th Edition accreditation A full UK driving licence Good IT skills, including Microsoft Office and smartphone use We're looking for someone who's: A great communicator and team player Adaptable and proactive, with a strong safety focus Motivated to take initiative and drive improvements Professional and customer-focused in everything they do What's on Offer Competitive salary 25 days annual leave + bank holidays Enhanced pension scheme Life assurance Access to employee benefits and discount programmes Cycle to work scheme Group income protection Flexible parental benefits Occupational Health & Wellbeing services Career development and training opportunities Kudos reward scheme for internal achievements 50% discount on entry to the Historic Dockyard Interested? If you're a qualified Electrician with a passion for delivering high-quality work in a unique and rewarding environment, we'd love to hear from you. Apply today to learn more about this exciting opportunity within the UK's leading naval support environment.
Feb 02, 2026
Full time
About the Role We're looking for a skilled Electrician to join the Service Delivery Electrical Shore Connections Team, supporting key operations within HM Naval Base Portsmouth and surrounding naval establishments. In this role, you'll provide temporary electrical supplies and lighting (TES/TEL) and handle shore power connections to Royal Naval and other entitled vessels. You'll be part of a hands-on, professional team ensuring all installations meet strict safety, quality, and compliance standards. You'll be: Installing and maintaining temporary electrical supplies on vessels undergoing maintenance Producing installation diagrams for electrical services Preparing and testing equipment in the electrical workshop to ensure it meets inspection requirements Liaising directly with customers to understand and deliver on-site requirements Connecting power using the 50Hz and 60Hz network What We're Looking For You'll need: NVQ or equivalent in Electrical Installation and Inspection and/or a recognised time-served apprenticeship Ideally BSth (3rd Amendment) or 18th Edition accreditation A full UK driving licence Good IT skills, including Microsoft Office and smartphone use We're looking for someone who's: A great communicator and team player Adaptable and proactive, with a strong safety focus Motivated to take initiative and drive improvements Professional and customer-focused in everything they do What's on Offer Competitive salary 25 days annual leave + bank holidays Enhanced pension scheme Life assurance Access to employee benefits and discount programmes Cycle to work scheme Group income protection Flexible parental benefits Occupational Health & Wellbeing services Career development and training opportunities Kudos reward scheme for internal achievements 50% discount on entry to the Historic Dockyard Interested? If you're a qualified Electrician with a passion for delivering high-quality work in a unique and rewarding environment, we'd love to hear from you. Apply today to learn more about this exciting opportunity within the UK's leading naval support environment.
CINDICA is looking for high-achieving Sales & Media Consultants to join our team. In this full-time role, you'll research prospects, set appointments, deliver presentations, manage follow-ups, and help convert opportunities into sales or new media projects. We're seeking dynamic, motivated individuals with excellent communication skills, a charismatic personality, strong research and data management abilities, and the drive to build and maintain strong sales and media pipelines. You'll thrive in a performance-driven business, handle objections confidently, and maintain a high outbound call rate. Responsibilities Contact potential and existing customers to promote products and services Research and engage new prospects using company-provided data Set appointments and conduct sales and media presentations Direct qualified prospects to Sales Managers or Directors when required Go the extra mile to meet project sales quotas and secure future media contracts Develop a clear understanding of CINDICA's products and advertising requirements Ensure the company's reputation and client relationships are upheld to the highest standard Maintain accurate and up-to-date sales information as it evolves daily Maintain consistent follow-up with prospects to keep them engaged Enter, update, and manage lead information, calendars, and status within the CRM Continuously learn all aspects of the company's products, services, and benefits Maintain performance targets including: 100 outbound calls per day Average call handling time of 2 minutes 8 sales or 3 media contracts per month Key Skills & Experience Strong business relationship management and partnership-building skills Proven account management experience with a focus on client satisfaction Excellent written and verbal communication skills Ability to identify opportunities, generate interest, and close deals effectively Strong analytical skills for opportunity identification and performance assessment Ability to work independently in a remote or hybrid environment Prior experience in publishing, advertising, sales, media, or customer development Strong time management skills and ability to plan travel as the role progresses What We Offer Salary: £26,500 - £31,500 plus commission OTE: £40,000 - £65,000 (role-dependent) 28 days annual leave, including national holidays Home-based or hybrid working options Monday to Friday working schedule 37.5 hours per week Working hours aligned to project locations Example (US projects): 1pm-9pm or 2pm-10pm (UK time) Continuous training with clear career progression opportunities International travel and field sales opportunities Fun, supportive culture with regular social events Interested applicants please submit your CV, via clicking the apply icon,
Feb 02, 2026
Full time
CINDICA is looking for high-achieving Sales & Media Consultants to join our team. In this full-time role, you'll research prospects, set appointments, deliver presentations, manage follow-ups, and help convert opportunities into sales or new media projects. We're seeking dynamic, motivated individuals with excellent communication skills, a charismatic personality, strong research and data management abilities, and the drive to build and maintain strong sales and media pipelines. You'll thrive in a performance-driven business, handle objections confidently, and maintain a high outbound call rate. Responsibilities Contact potential and existing customers to promote products and services Research and engage new prospects using company-provided data Set appointments and conduct sales and media presentations Direct qualified prospects to Sales Managers or Directors when required Go the extra mile to meet project sales quotas and secure future media contracts Develop a clear understanding of CINDICA's products and advertising requirements Ensure the company's reputation and client relationships are upheld to the highest standard Maintain accurate and up-to-date sales information as it evolves daily Maintain consistent follow-up with prospects to keep them engaged Enter, update, and manage lead information, calendars, and status within the CRM Continuously learn all aspects of the company's products, services, and benefits Maintain performance targets including: 100 outbound calls per day Average call handling time of 2 minutes 8 sales or 3 media contracts per month Key Skills & Experience Strong business relationship management and partnership-building skills Proven account management experience with a focus on client satisfaction Excellent written and verbal communication skills Ability to identify opportunities, generate interest, and close deals effectively Strong analytical skills for opportunity identification and performance assessment Ability to work independently in a remote or hybrid environment Prior experience in publishing, advertising, sales, media, or customer development Strong time management skills and ability to plan travel as the role progresses What We Offer Salary: £26,500 - £31,500 plus commission OTE: £40,000 - £65,000 (role-dependent) 28 days annual leave, including national holidays Home-based or hybrid working options Monday to Friday working schedule 37.5 hours per week Working hours aligned to project locations Example (US projects): 1pm-9pm or 2pm-10pm (UK time) Continuous training with clear career progression opportunities International travel and field sales opportunities Fun, supportive culture with regular social events Interested applicants please submit your CV, via clicking the apply icon,
Fire and Security Service Engineer Ignis Fire and Security, part of the Ranger Group are a rapidly growing, customer-focused organisation based in Birmingham, seeking an experienced Multi-Skilled Engineer to join our team and cover the West Midlands region. Specialising in fire and security systems, we are well-established and committed to delivering exceptional service. Due to continued growth, we are expanding our team of skilled engineers. Salary & Benefits OTE: £40,000 £55,000 £36,000 - £40,000 (dependent on experience) Overtime available Private Medical Insurance Life Insurance Employee Assistance Programme - supporting your health and wellbeing, security and peace of mind. Commission on parts and quoted works Ongoing training on leading systems (e.g., GENT, Paxton, Dahua, Wagner) Fully expensed van (personal use allowed) and laptop 25 days annual leave plus bank holidays, with the option to purchase additional days Requirements Strong knowledge of analogue addressable and conventional fire alarm systems Experience with emergency lighting maintenance and repairs Basic understanding of intruder alarms, access control, nurse call, and disabled refuge systems Professional, customer-facing Ability to work independently and as part of a team CSCS/ECS card and valid driving license FIA certification (desirable) Apply today to avoid disappointment
Feb 02, 2026
Full time
Fire and Security Service Engineer Ignis Fire and Security, part of the Ranger Group are a rapidly growing, customer-focused organisation based in Birmingham, seeking an experienced Multi-Skilled Engineer to join our team and cover the West Midlands region. Specialising in fire and security systems, we are well-established and committed to delivering exceptional service. Due to continued growth, we are expanding our team of skilled engineers. Salary & Benefits OTE: £40,000 £55,000 £36,000 - £40,000 (dependent on experience) Overtime available Private Medical Insurance Life Insurance Employee Assistance Programme - supporting your health and wellbeing, security and peace of mind. Commission on parts and quoted works Ongoing training on leading systems (e.g., GENT, Paxton, Dahua, Wagner) Fully expensed van (personal use allowed) and laptop 25 days annual leave plus bank holidays, with the option to purchase additional days Requirements Strong knowledge of analogue addressable and conventional fire alarm systems Experience with emergency lighting maintenance and repairs Basic understanding of intruder alarms, access control, nurse call, and disabled refuge systems Professional, customer-facing Ability to work independently and as part of a team CSCS/ECS card and valid driving license FIA certification (desirable) Apply today to avoid disappointment
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Don't miss out on this fantastic opportunity. Come and join an innovative & vibrant team at Sony! Location: Unit 13-15 Morfa Shopping Park, Brunel Way, Swansea SA1 7BP Reports To: Regional Sales Manager Employment Type: Full-Time (37.5hrs) Rate: £12.21/hr + 25% OTE Annually = £31,746.00 Shift Pattern: Monday: 10:00 - 19:00 Tuesday: 10:00 - 19:00 Friday: 10:00 - 19:00 Saturday: 09:00 - 18:00 Sunday: 10:30 - 16:30 Job Purpose: As a Sony TV/AV Sales Promoter, you will be the face of Sony within retail stores, engaging customers and driving sales of Sony home entertainment products. Your role is to create an outstanding customer experience, demonstrating Sony's innovative technology and ensuring customers find the perfect home entertainment solution to suit their needs. Key Responsibilities Sales & Customer Engagement Approach and engage customers, understanding their needs and recommending the perfect Sony products for them. Deliver compelling product demonstrations to showcase Sony's cutting-edge technology, such as OLED, Mini LED, ATMOS Soundbars and the BRAVIA THEATRE U. Maximise sellout by converting customer interest into purchases. Store & Brand Representation Maintain high store standards, ensuring Sony products are well maintained and visually appealing. Build strong relationships with store staff and support with training, to increase Sony's demonstration rate. Always represent Sony professionally and enthusiastically. Training & Reporting Stay up to date with the latest Sony TV technology, features, and competitor products. Attend regular training sessions to enhance product knowledge and sales techniques. Provide feedback on sales performance, customer insights, and promotional activity. Essential Proven experience within a customer service environment Excellent communication Ability to work independently and as part of a team Desirable Previous retail sales experience Basic understanding of retail sales targets, KPIs and performance metrics What We Offer: £25,396.80 + 25% Performance Related Bonus (£31,746.00 all-inclusive bonuses) Seasonal Incentives. Generous Discount Scheme. Comprehensive Training and Personal Development Opportunities. The Chance to Work with a Leading Global Brand in Consumer Electronics. A Fun and Dynamic Retail Environment. Join us and help customers experience the best in home entertainment! If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Feb 02, 2026
Full time
Don't miss out on this fantastic opportunity. Come and join an innovative & vibrant team at Sony! Location: Unit 13-15 Morfa Shopping Park, Brunel Way, Swansea SA1 7BP Reports To: Regional Sales Manager Employment Type: Full-Time (37.5hrs) Rate: £12.21/hr + 25% OTE Annually = £31,746.00 Shift Pattern: Monday: 10:00 - 19:00 Tuesday: 10:00 - 19:00 Friday: 10:00 - 19:00 Saturday: 09:00 - 18:00 Sunday: 10:30 - 16:30 Job Purpose: As a Sony TV/AV Sales Promoter, you will be the face of Sony within retail stores, engaging customers and driving sales of Sony home entertainment products. Your role is to create an outstanding customer experience, demonstrating Sony's innovative technology and ensuring customers find the perfect home entertainment solution to suit their needs. Key Responsibilities Sales & Customer Engagement Approach and engage customers, understanding their needs and recommending the perfect Sony products for them. Deliver compelling product demonstrations to showcase Sony's cutting-edge technology, such as OLED, Mini LED, ATMOS Soundbars and the BRAVIA THEATRE U. Maximise sellout by converting customer interest into purchases. Store & Brand Representation Maintain high store standards, ensuring Sony products are well maintained and visually appealing. Build strong relationships with store staff and support with training, to increase Sony's demonstration rate. Always represent Sony professionally and enthusiastically. Training & Reporting Stay up to date with the latest Sony TV technology, features, and competitor products. Attend regular training sessions to enhance product knowledge and sales techniques. Provide feedback on sales performance, customer insights, and promotional activity. Essential Proven experience within a customer service environment Excellent communication Ability to work independently and as part of a team Desirable Previous retail sales experience Basic understanding of retail sales targets, KPIs and performance metrics What We Offer: £25,396.80 + 25% Performance Related Bonus (£31,746.00 all-inclusive bonuses) Seasonal Incentives. Generous Discount Scheme. Comprehensive Training and Personal Development Opportunities. The Chance to Work with a Leading Global Brand in Consumer Electronics. A Fun and Dynamic Retail Environment. Join us and help customers experience the best in home entertainment! If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We have an exciting opportunity for an Safe Accommodation Independent Domestic Violence Advisor to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be Pan Staffordshire and travel across Stoke on Trent and Staffordshire is essential. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required. As an IDVA you will be asked to: Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support You will need: Experience of providing support those affected by domestic abuse Experience of undertaking need and risk assessments and creating safety plans Experience of the MARAC and other partnership processes Experience of multi agency working Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Feb 02, 2026
Full time
We have an exciting opportunity for an Safe Accommodation Independent Domestic Violence Advisor to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be Pan Staffordshire and travel across Stoke on Trent and Staffordshire is essential. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required. As an IDVA you will be asked to: Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support You will need: Experience of providing support those affected by domestic abuse Experience of undertaking need and risk assessments and creating safety plans Experience of the MARAC and other partnership processes Experience of multi agency working Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Commissioning Manager - Real Estate Property Services Hybrid Working We are seeking a highly experienced Commissioning Manager - Corporate Estate to lead, direct and drive the management of the Council's Corporate Estate, ensuring assets are managed proactively, efficiently and in full compliance with the Corporate Asset Management Plan. You will lead the development of strategies and estate management plans on behalf of client departments (e.g. adult care, education, social services), translating corporate and service priorities into deliverable, value for money outcomes. This is a key senior role requiring strong commercial acumen, strategic leadership and the ability to operate effectively within a political and public sector environment. Key Responsibilities Lead the delivery of corporate estate management, ensuring Council properties are managed optimally and customer and stakeholder expectations are met. Drive the implementation of a Corporate Landlord Model across the portfolio to improve efficiency, reduce costs and align property decisions with corporate priorities. Lead the development of estate strategies and plans for Client Departments, including business case preparation, consideration of capital and revenue affordability, and commissioning delivery through to completion. Ensure corporate annual valuations are completed accurately and within required timescales. Ensure all statutory, legal and regulatory obligations are met, including appropriate consents and agreements prior to the commencement of any building works. Provide strategic asset management and development advice to elected Members, senior officers, stakeholders and external partners, including deputising for the Head of Service when required. Oversee performance management of the operational estate, driving continuous improvement and ensuring robust reporting to the Corporate Property Steering Group, government departments and other stakeholders. Effectively manage people, ICT, budgets and property resources, including oversight of risk management within the service area. Manage and monitor the Estates budget, producing accurate and timely management information. Cultivate and embed best practice in estates management, leading the development of robust procedures and professional standards. Lead the coordination of consultants, stakeholders and legal professionals, ensuring compliance with procurement requirements. Ensure accurate and timely recording of management information using Asset Management Systems, CAD, GIS and related software. Qualifications A relevant degree & Membership or Fellowship of the Royal Institution of Chartered Surveyors (RICS) Experience Required Substantial, demonstrable experience of leading and delivering estates management across a varied operational portfolio, including compliance, valuations, rating, dilapidations, financial management, planning, construction, strategy formulation and implementation. Senior level experience of operational estate management and valuation within a complex organisational environment. Proven success in developing, managing and delivering capital and revenue programmes and budgets. Experience of leading best practice and driving continuous improvement Good working knowledge of the Procurement Act and its application to real estate. Experience of developing and maintaining effective partnerships with external organisations. Strong experience in the use of data and asset management systems to support high performance and evidence-based decision-making. Knowledge In-depth knowledge of operational real estate management for effective portfolio delivery. Extensive knowledge of landlord and tenant law, with a good understanding of national and local planning legislation and policies. Strong understanding of the public sector operating environment, including the drivers for transformation and change in local government and their impact on councils and partners What you'll get in return Competitive Salary - £55-61000 Local authority pension scheme Generous annual leave Employee benefit package Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Feb 02, 2026
Full time
Commissioning Manager - Real Estate Property Services Hybrid Working We are seeking a highly experienced Commissioning Manager - Corporate Estate to lead, direct and drive the management of the Council's Corporate Estate, ensuring assets are managed proactively, efficiently and in full compliance with the Corporate Asset Management Plan. You will lead the development of strategies and estate management plans on behalf of client departments (e.g. adult care, education, social services), translating corporate and service priorities into deliverable, value for money outcomes. This is a key senior role requiring strong commercial acumen, strategic leadership and the ability to operate effectively within a political and public sector environment. Key Responsibilities Lead the delivery of corporate estate management, ensuring Council properties are managed optimally and customer and stakeholder expectations are met. Drive the implementation of a Corporate Landlord Model across the portfolio to improve efficiency, reduce costs and align property decisions with corporate priorities. Lead the development of estate strategies and plans for Client Departments, including business case preparation, consideration of capital and revenue affordability, and commissioning delivery through to completion. Ensure corporate annual valuations are completed accurately and within required timescales. Ensure all statutory, legal and regulatory obligations are met, including appropriate consents and agreements prior to the commencement of any building works. Provide strategic asset management and development advice to elected Members, senior officers, stakeholders and external partners, including deputising for the Head of Service when required. Oversee performance management of the operational estate, driving continuous improvement and ensuring robust reporting to the Corporate Property Steering Group, government departments and other stakeholders. Effectively manage people, ICT, budgets and property resources, including oversight of risk management within the service area. Manage and monitor the Estates budget, producing accurate and timely management information. Cultivate and embed best practice in estates management, leading the development of robust procedures and professional standards. Lead the coordination of consultants, stakeholders and legal professionals, ensuring compliance with procurement requirements. Ensure accurate and timely recording of management information using Asset Management Systems, CAD, GIS and related software. Qualifications A relevant degree & Membership or Fellowship of the Royal Institution of Chartered Surveyors (RICS) Experience Required Substantial, demonstrable experience of leading and delivering estates management across a varied operational portfolio, including compliance, valuations, rating, dilapidations, financial management, planning, construction, strategy formulation and implementation. Senior level experience of operational estate management and valuation within a complex organisational environment. Proven success in developing, managing and delivering capital and revenue programmes and budgets. Experience of leading best practice and driving continuous improvement Good working knowledge of the Procurement Act and its application to real estate. Experience of developing and maintaining effective partnerships with external organisations. Strong experience in the use of data and asset management systems to support high performance and evidence-based decision-making. Knowledge In-depth knowledge of operational real estate management for effective portfolio delivery. Extensive knowledge of landlord and tenant law, with a good understanding of national and local planning legislation and policies. Strong understanding of the public sector operating environment, including the drivers for transformation and change in local government and their impact on councils and partners What you'll get in return Competitive Salary - £55-61000 Local authority pension scheme Generous annual leave Employee benefit package Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Are you passionate about understanding people, communities and the real world impact of projects and policy? This is a brilliant opportunity to join a purpose driven organisation and play a key part in meaningful social impact work. You will help design and deliver research that shapes thinking, informs decisions and supports better outcomes for communities across the UK. What you will do? Plan and deliver qualitative and mixed method research projects Work closely with internal teams, partners and community groups to gather insight Design research tools such as interview guides, discussion frameworks and surveys Carry out interviews, workshops and engagement sessions with a wide range of people Analyse findings and turn them into clear, practical recommendations Contribute to reports, presentations and thought leadership pieces Support evaluation work on programmes, initiatives and social impact projects Champion ethical, inclusive and sensitive research practice across everything you do Who you are? You come from a research focused background or have built equivalent experience through project work You are confident planning and delivering research from start to finish You are comfortable speaking with people from different backgrounds and lived experiences You understand ethical considerations and inclusive research practice You can analyse qualitative data and communicate insights clearly and simply You are curious, empathetic and motivated by work that has real purpose You are organised, proactive and able to manage your own workload It would be great if you also have Experience within social impact, regeneration, planning, public sector, charity or community focused projects Experience presenting findings to stakeholders or clients Some exposure to evaluation frameworks or impact measurement What is on offer? A supportive, values led environment with a genuine social mission A chance to work on varied, meaningful projects that make a difference Professional development and the opportunity to grow your research skills Competitive salary and benefits package Flexible working arrangements Next step? If this sounds like the kind of role that excites you, please apply or get in touch with Dom to find out more. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Feb 02, 2026
Full time
Are you passionate about understanding people, communities and the real world impact of projects and policy? This is a brilliant opportunity to join a purpose driven organisation and play a key part in meaningful social impact work. You will help design and deliver research that shapes thinking, informs decisions and supports better outcomes for communities across the UK. What you will do? Plan and deliver qualitative and mixed method research projects Work closely with internal teams, partners and community groups to gather insight Design research tools such as interview guides, discussion frameworks and surveys Carry out interviews, workshops and engagement sessions with a wide range of people Analyse findings and turn them into clear, practical recommendations Contribute to reports, presentations and thought leadership pieces Support evaluation work on programmes, initiatives and social impact projects Champion ethical, inclusive and sensitive research practice across everything you do Who you are? You come from a research focused background or have built equivalent experience through project work You are confident planning and delivering research from start to finish You are comfortable speaking with people from different backgrounds and lived experiences You understand ethical considerations and inclusive research practice You can analyse qualitative data and communicate insights clearly and simply You are curious, empathetic and motivated by work that has real purpose You are organised, proactive and able to manage your own workload It would be great if you also have Experience within social impact, regeneration, planning, public sector, charity or community focused projects Experience presenting findings to stakeholders or clients Some exposure to evaluation frameworks or impact measurement What is on offer? A supportive, values led environment with a genuine social mission A chance to work on varied, meaningful projects that make a difference Professional development and the opportunity to grow your research skills Competitive salary and benefits package Flexible working arrangements Next step? If this sounds like the kind of role that excites you, please apply or get in touch with Dom to find out more. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Your new company You will be joining a prestigious, high-profile educational and cultural institution based in central London. The organisation operates in a vibrant, public-facing environment with multiple buildings, busy footfall, and a year-round schedule of events, performances, and community activity. With a strong commitment to excellence, safety, and an exceptional user experience, the organisation places its Estates team at the heart of its operations. You'll be part of a dedicated professional community that supports students, staff, and thousands of visitors each year. Your new role As Senior Facilities Manager, you will be responsible for the smooth day-to-day running of all operational estates services across several sites. Reporting into the Director of Finance, you will manage a broad remit including building maintenance, security, soft services, health & safety, and contractor management.You will lead operational teams, set clear priorities, and ensure exceptional service delivery across the estate. Key responsibilities include: Delivering the Estates strategy and overseeing all operational activity. Managing hard and soft service providers, ensuring SLA and KPI performance and driving continuous improvement. Overseeing all security operations-including access control, key management, CCTV, and out-of-hours incident response. Working closely with the Health & Safety Manager to ensure compliance and robust risk management. Managing contracts across mechanical, electrical, fire services and other critical building systems. Maintaining asset registers and operational documentation. Leading and monitoring project work within the Estates remit. Overseeing budgets, procurement processes, and ensuring value for money across all external contracts. This is a fast-paced, varied role that requires confidence, resilience, and the ability to make rapid decisions that impact the whole organisation. What you'll need to succeed Essential: Significant experience in Estates or Facilities Management, ideally in a public-facing environment. Strong leadership skills with proven experience managing large, multi-disciplinary teams. Excellent communication, organisation, and the ability to remain calm under pressure. Experience managing contractors, suppliers, and outsourced teams. Ability to prioritise, make quick decisions, and take ownership of issues from start to finish. Good Microsoft Office skills, particularly Excel. Strong technical understanding of building operations and maintenance. A customer-focused approach with the ability to work effectively with people at all levels. A good general education, including GCSE Maths and English (A-C or equivalent). Health & Safety knowledge (IOSH/NEBOSH desirable). IWFM or degree-level FM qualification (desirable). Desirable: Listed building knowledge Maintenance experience Experience in Higher Education or performing arts venues Procurement and change management experience AutoCAD LT skills Knowledge of framework procurement (e.g., LUPC) What you'll get in return You will join a respected and genuinely inspiring organisation where your work directly contributes to the experience of students, staff, and the wider public. You'll have the opportunity to lead an engaged team, shape the future of the facilities function, and take ownership of meaningful operational and project work.Alongside a competitive salary and benefits package, you will benefit from: A collaborative, supportive working culture Opportunities for professional development Exposure to unique and dynamic estates challenges The chance to work in a vibrant environment that hosts hundreds of public events each year This is an excellent opportunity for an experienced facilities professional looking to make a real impact in a high-profile London setting. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Feb 02, 2026
Full time
Your new company You will be joining a prestigious, high-profile educational and cultural institution based in central London. The organisation operates in a vibrant, public-facing environment with multiple buildings, busy footfall, and a year-round schedule of events, performances, and community activity. With a strong commitment to excellence, safety, and an exceptional user experience, the organisation places its Estates team at the heart of its operations. You'll be part of a dedicated professional community that supports students, staff, and thousands of visitors each year. Your new role As Senior Facilities Manager, you will be responsible for the smooth day-to-day running of all operational estates services across several sites. Reporting into the Director of Finance, you will manage a broad remit including building maintenance, security, soft services, health & safety, and contractor management.You will lead operational teams, set clear priorities, and ensure exceptional service delivery across the estate. Key responsibilities include: Delivering the Estates strategy and overseeing all operational activity. Managing hard and soft service providers, ensuring SLA and KPI performance and driving continuous improvement. Overseeing all security operations-including access control, key management, CCTV, and out-of-hours incident response. Working closely with the Health & Safety Manager to ensure compliance and robust risk management. Managing contracts across mechanical, electrical, fire services and other critical building systems. Maintaining asset registers and operational documentation. Leading and monitoring project work within the Estates remit. Overseeing budgets, procurement processes, and ensuring value for money across all external contracts. This is a fast-paced, varied role that requires confidence, resilience, and the ability to make rapid decisions that impact the whole organisation. What you'll need to succeed Essential: Significant experience in Estates or Facilities Management, ideally in a public-facing environment. Strong leadership skills with proven experience managing large, multi-disciplinary teams. Excellent communication, organisation, and the ability to remain calm under pressure. Experience managing contractors, suppliers, and outsourced teams. Ability to prioritise, make quick decisions, and take ownership of issues from start to finish. Good Microsoft Office skills, particularly Excel. Strong technical understanding of building operations and maintenance. A customer-focused approach with the ability to work effectively with people at all levels. A good general education, including GCSE Maths and English (A-C or equivalent). Health & Safety knowledge (IOSH/NEBOSH desirable). IWFM or degree-level FM qualification (desirable). Desirable: Listed building knowledge Maintenance experience Experience in Higher Education or performing arts venues Procurement and change management experience AutoCAD LT skills Knowledge of framework procurement (e.g., LUPC) What you'll get in return You will join a respected and genuinely inspiring organisation where your work directly contributes to the experience of students, staff, and the wider public. You'll have the opportunity to lead an engaged team, shape the future of the facilities function, and take ownership of meaningful operational and project work.Alongside a competitive salary and benefits package, you will benefit from: A collaborative, supportive working culture Opportunities for professional development Exposure to unique and dynamic estates challenges The chance to work in a vibrant environment that hosts hundreds of public events each year This is an excellent opportunity for an experienced facilities professional looking to make a real impact in a high-profile London setting. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
