Bristol & Weston Hospitals Charity
Do you enjoy building relationships and inspiring people to support a meaningful cause, while being an inspiring team leader and manager? This could be the role for you. Job Description As a senior member of the Bristol & Weston Hospitals Charity (BWHC) Fundraising & Marketing team, your main objective is to lead the development and management of our community fundraising programme to maximise income to meet annual targets. You will play a vital role in stewarding effective relationships to maximise support from our existing supporters and crucially, for driving new donor acquisition to ensure the sustainability of our work. Developing our community fundraising programme is essential to our income base and profile. Central to our work is supporting our volunteer fundraisers, driving participant numbers for challenge events, recruiting and engaging volunteers to help raise awareness of the impact of our hospitals across Bristol and Weston. Crucially, delivering on our strategy alongside the rest of the Fundraising and Marketing team will be a key part of your role. Supported by the Head Public Fundraising, you will develop strategic and operational plans and budgets for your operational area to meet growth targets and you will ensure to focus on the objective of focusing on current and lapsed supporters. This is a dynamic and varied role where you will work closely with colleagues across fundraising, marketing and hospital teams to deliver our strategy and bring our community closer to the charity s mission. Key Accountabilities Community & Events Fundraising To maximise fundraising income by managing and delivering overall recruitment and stewardship of fundraising groups, individual supporters (including in memory fundraisers and funeral collections), ambassadors and volunteers To develop and manage the team, empowering them to deliver the BWHC In Aid of strategic plan, focussing on expanding the network of supporters who fundraise for and are happy to represent BWHC externally To develop, manage and deliver the BWHC Community Group plan, focusing on acquisition of new supporters and development of our retention plan To raise income and profile through the development, management, promotion of a portfolio of events (BWHC events, third party events and In Aid of events), ensuring maximum participation To develop and manage the team to deliver stewardship of in memory fundraisers and income from funeral collection To work with the Hospital Partnership Manager to develop a strategic approach to increase levels of hospital staff fundraising To manage and develop BWHC s trading offer, including overall management of the physical Fundraising Hub and development of online shop To ensure exceptional, personalised but proportionate donor stewardship including continued development of product led stewardship e.g. in celebration To oversee the recruitment, training, stewardship and management of volunteers to provide support across the charity To work with the Brand & Marketing Team to create and deliver a media programme to maximise participation in BWHC activity Supported by the Head of Public Fundraising, to work with the IG & Legacy Manager and Supporter Experience, Data & Insight Team in particular to define, develop and deliver cross-portfolio supporter journeys and consistent supporter care. Leadership & Management To provide strong leadership and management to the Community Partnerships & Events Fundraising Officer, Community Partnerships & Event Assistant and Volunteer Officer to ensure they are encouraged and motivated to perform at their best, fulfil their role and achieve agreed targets/KPI s. Strategy and Planning Contribute to the development and review of Fundraising & Marketing strategy. Accountability for Community Fundraising plan and maximising long-term growth in this area Develop, implement and monitor annual operational plans, budgets and income forecasting, and ensure internal reporting is completed Ongoing evaluation of activity to ensure maximised return on investment Keep up to date with relevant legislation and developments which affect the charity To contribute to the overall work and reporting of the fundraising and communications team through excellent team-work and cross-team working Deadline for applications: 11.30pm, Friday 24th April Interviews planned for: W/C 27th Apri. Our Benefits: 27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service. Commitment to hybrid and flexible working Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%) Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor Life assurance cover - 4x annual salary Commitment to training and development with budget set aside Medicash health plan - claim cash towards a range of medical costs Free Blue Light Card that allows access to hundreds of discounts at major retailers. How to Apply: Please submit your CV and cover letter, outlining how your experience fits the role and skills required.
Do you enjoy building relationships and inspiring people to support a meaningful cause, while being an inspiring team leader and manager? This could be the role for you. Job Description As a senior member of the Bristol & Weston Hospitals Charity (BWHC) Fundraising & Marketing team, your main objective is to lead the development and management of our community fundraising programme to maximise income to meet annual targets. You will play a vital role in stewarding effective relationships to maximise support from our existing supporters and crucially, for driving new donor acquisition to ensure the sustainability of our work. Developing our community fundraising programme is essential to our income base and profile. Central to our work is supporting our volunteer fundraisers, driving participant numbers for challenge events, recruiting and engaging volunteers to help raise awareness of the impact of our hospitals across Bristol and Weston. Crucially, delivering on our strategy alongside the rest of the Fundraising and Marketing team will be a key part of your role. Supported by the Head Public Fundraising, you will develop strategic and operational plans and budgets for your operational area to meet growth targets and you will ensure to focus on the objective of focusing on current and lapsed supporters. This is a dynamic and varied role where you will work closely with colleagues across fundraising, marketing and hospital teams to deliver our strategy and bring our community closer to the charity s mission. Key Accountabilities Community & Events Fundraising To maximise fundraising income by managing and delivering overall recruitment and stewardship of fundraising groups, individual supporters (including in memory fundraisers and funeral collections), ambassadors and volunteers To develop and manage the team, empowering them to deliver the BWHC In Aid of strategic plan, focussing on expanding the network of supporters who fundraise for and are happy to represent BWHC externally To develop, manage and deliver the BWHC Community Group plan, focusing on acquisition of new supporters and development of our retention plan To raise income and profile through the development, management, promotion of a portfolio of events (BWHC events, third party events and In Aid of events), ensuring maximum participation To develop and manage the team to deliver stewardship of in memory fundraisers and income from funeral collection To work with the Hospital Partnership Manager to develop a strategic approach to increase levels of hospital staff fundraising To manage and develop BWHC s trading offer, including overall management of the physical Fundraising Hub and development of online shop To ensure exceptional, personalised but proportionate donor stewardship including continued development of product led stewardship e.g. in celebration To oversee the recruitment, training, stewardship and management of volunteers to provide support across the charity To work with the Brand & Marketing Team to create and deliver a media programme to maximise participation in BWHC activity Supported by the Head of Public Fundraising, to work with the IG & Legacy Manager and Supporter Experience, Data & Insight Team in particular to define, develop and deliver cross-portfolio supporter journeys and consistent supporter care. Leadership & Management To provide strong leadership and management to the Community Partnerships & Events Fundraising Officer, Community Partnerships & Event Assistant and Volunteer Officer to ensure they are encouraged and motivated to perform at their best, fulfil their role and achieve agreed targets/KPI s. Strategy and Planning Contribute to the development and review of Fundraising & Marketing strategy. Accountability for Community Fundraising plan and maximising long-term growth in this area Develop, implement and monitor annual operational plans, budgets and income forecasting, and ensure internal reporting is completed Ongoing evaluation of activity to ensure maximised return on investment Keep up to date with relevant legislation and developments which affect the charity To contribute to the overall work and reporting of the fundraising and communications team through excellent team-work and cross-team working Deadline for applications: 11.30pm, Friday 24th April Interviews planned for: W/C 27th Apri. Our Benefits: 27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service. Commitment to hybrid and flexible working Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%) Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor Life assurance cover - 4x annual salary Commitment to training and development with budget set aside Medicash health plan - claim cash towards a range of medical costs Free Blue Light Card that allows access to hundreds of discounts at major retailers. How to Apply: Please submit your CV and cover letter, outlining how your experience fits the role and skills required.
Prospect Hospice
Swindon, Wiltshire
At Prospect Hospice, we believe in a community where everyone lives and dies well. As part of our ambitious five-year strategy to grow and diversify our income, we re looking for a dynamic retail Area Support Manager to help lead our retail operations into an exciting new chapter. We re an established charity based in Swindon, providing specialist care to people in Swindon, Marlborough and northeast Wiltshire. Our retail operation is at the heart of our mission, raising over £2.5 million annually to support individuals and families through life-limiting illness. Our Vision for Retail: Retail is a central to our growth and income generation strategy. With plans to open new stores and invest in our existing network, this role is pivotal to our future success. You ll be empowered to innovate, lead change, and help us build a sustainable future for hospice care. Hours: Full-time, 37.5 hours per week (5 days from 7, including weekends and bank holidays). About the Role: As Area Support Manager, you ll work closely with the Retail Area Manager to support store performance and KPI delivery through effective action planning and team development. You ll support recruitment, onboarding and induction, and ensure accurate stock management and reporting. You ll also play a key role in new store openings and refits. Your mission: to drive profitability, inspire high-performing teams, and expand our retail footprint all while championing our brand in the community. Key Responsibilities: Drive sales and profitability across stores by identifying growth opportunities, improving performance, and analysing trading patterns to inform marketing, operations, and stock planning Maximise Gift Aid income while ensuring effective donation handling and stock management, and support the growth of new goods through strong merchandising and promotional activity Lead, coach, and support Store and Assistant Managers to achieve targets, building a positive, high-performing team culture with strong people management practices Maintain high standards of store presentation, customer service, and health & safety compliance, while overseeing stock control, rotation, and visual merchandising to optimise sales Work closely with warehouse and logistics teams to ensure efficient stock distribution, conduct regular store visits, and provide management cover where required Support retail events, new store openings, recruitment, and induction, while strengthening community engagement and ensuring stores are fully resourced Ensure full compliance with financial policies and procedures About you: Experience of delivering to targets and budgets Proven experience in leading and motivating high performing teams to deliver against targets Knowledge of P&L management Experience of effective stock control management and product display A team player, experienced in delivering accurate work on a timely basis in order to ensure team success. Experience of managing and motivating volunteers A passion for community engagement and a commitment to our values A full driving licence and access to a vehicle This is a high-impact role for a strategic, hands-on retail leader who thrives on performance, innovation, and community engagement. If you re ready for your next challenge and want to make a real difference, we d love to hear from you. For full details and how to apply, visit our website. First interviews will be held via Teams on Tuesday 21 April 2026 with in-person second interviews planned for Tuesday 28 April 2026. DBS Check This role requires a DBS check. We consider all disclosures fairly, in line with the Rehabilitation of Offenders Act 1975 (Exceptions Order). Equality & Diversity Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Safeguarding We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times. You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
At Prospect Hospice, we believe in a community where everyone lives and dies well. As part of our ambitious five-year strategy to grow and diversify our income, we re looking for a dynamic retail Area Support Manager to help lead our retail operations into an exciting new chapter. We re an established charity based in Swindon, providing specialist care to people in Swindon, Marlborough and northeast Wiltshire. Our retail operation is at the heart of our mission, raising over £2.5 million annually to support individuals and families through life-limiting illness. Our Vision for Retail: Retail is a central to our growth and income generation strategy. With plans to open new stores and invest in our existing network, this role is pivotal to our future success. You ll be empowered to innovate, lead change, and help us build a sustainable future for hospice care. Hours: Full-time, 37.5 hours per week (5 days from 7, including weekends and bank holidays). About the Role: As Area Support Manager, you ll work closely with the Retail Area Manager to support store performance and KPI delivery through effective action planning and team development. You ll support recruitment, onboarding and induction, and ensure accurate stock management and reporting. You ll also play a key role in new store openings and refits. Your mission: to drive profitability, inspire high-performing teams, and expand our retail footprint all while championing our brand in the community. Key Responsibilities: Drive sales and profitability across stores by identifying growth opportunities, improving performance, and analysing trading patterns to inform marketing, operations, and stock planning Maximise Gift Aid income while ensuring effective donation handling and stock management, and support the growth of new goods through strong merchandising and promotional activity Lead, coach, and support Store and Assistant Managers to achieve targets, building a positive, high-performing team culture with strong people management practices Maintain high standards of store presentation, customer service, and health & safety compliance, while overseeing stock control, rotation, and visual merchandising to optimise sales Work closely with warehouse and logistics teams to ensure efficient stock distribution, conduct regular store visits, and provide management cover where required Support retail events, new store openings, recruitment, and induction, while strengthening community engagement and ensuring stores are fully resourced Ensure full compliance with financial policies and procedures About you: Experience of delivering to targets and budgets Proven experience in leading and motivating high performing teams to deliver against targets Knowledge of P&L management Experience of effective stock control management and product display A team player, experienced in delivering accurate work on a timely basis in order to ensure team success. Experience of managing and motivating volunteers A passion for community engagement and a commitment to our values A full driving licence and access to a vehicle This is a high-impact role for a strategic, hands-on retail leader who thrives on performance, innovation, and community engagement. If you re ready for your next challenge and want to make a real difference, we d love to hear from you. For full details and how to apply, visit our website. First interviews will be held via Teams on Tuesday 21 April 2026 with in-person second interviews planned for Tuesday 28 April 2026. DBS Check This role requires a DBS check. We consider all disclosures fairly, in line with the Rehabilitation of Offenders Act 1975 (Exceptions Order). Equality & Diversity Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Safeguarding We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times. You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
