Job Description
SITE SUPPORT SPECIALIST
Remote position - Ideally based along the M3 or M4 corridor, covering South East & South West England and Wales
Is this role right for me?
We are looking for the right person to fit in with our Saint-Gobain culture, but we know this needs to be right for you too. So, if you think you match the following, then we would love to hear from you!
Although the ideal candidate would hold a construction related qualification, more important is your experience and knowledge of concrete repair and structural waterproofing products within the construction industry and your ability to learn. We are looking for someone who is comfortable working in a construction site environment, providing the highest levels of technical product support and solutions to our customers.
What is the core purpose of the role?
You will be joining a Technical Services team responsible for driving and ensuring quality and customer satisfaction in the use and application of our products. Based from home, you will be attending construction sites across the South East, South West England and Wales covering a multitude of projects across a wide range of industry sectors.
You will be supporting customers in the application of our products, inspecting installations and generating detailed written reports. As a technical expert in our products and the person with the site based relationships you will be a key element of our customer relationship and service offering, contributing to future success while supporting and acting as a conduit for our internal technical, commercial and innovation functions.
In addition, you will get the opportunity to support Innovation teams with new product development. This in some cases will include lab trials and the opportunity to follow new product development from the initial trial and development stages right through to on-site customer installation and application.
To be truly successful in the position, you will have a wide breadth of experience and understanding of concrete repair and structural waterproofing products. Excellent written and verbal communication skills and an ability to manage customer interaction and support on customer construction sites is a must.
Are Saint-Gobain Construction Chemicals inclusive employers?
Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.
We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
And what about flexibility?
The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments.
Our standard working hours are Monday to Thursday 08:30am to 17:00pm and Friday 08:30am to 16:00pm- your working week will be a combination of site and remote working. If you need some flexibility- we'll happily discuss any need you might have for this role. We can't promise to meet every request when we're recruiting. But we do promise to listen.
If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
