We are seeking a highly organised and proactive Service Delivery Coordinator to support the planning and coordination of maintenance works. This role is central to ensuring work orders are raised scheduled and delivered efficiently while meeting agreed timescales and performance targets.
You will coordinate contractor diaries manage workloads and act as a key point of contact throughout the delivery process. Strong organisation communication and prioritisation skills are essential in this fast paced operational role.
Duties
Raise and process work orders accurately and efficiently
Coordinate and schedule works ensuring contractor diaries are fully utilised
Plan workloads to support productive and efficient daily delivery
Liaise with contractors to confirm attendance availability and job requirements
Communicate with clients to arrange access and appointments
Monitor progress and manage timescales from instruction to completion
Experience & Skills Required
Previous experience in service delivery coordination scheduling or operations administration
Experience within maintenance construction or service based environments desirable
Strong organisational skills with excellent attention to detail
Confident communicator with contractors clients and residents
Ability to manage high volumes of work and competing priorities
Please get in touch with Gemma at FFW Site Services Ltd for more information or to apply