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rehoming centre manager
Cats Protection
Deputy Centre Manager
Cats Protection
Team: Centre Location: Fishcross, covering across Forth Valley, Dundee & Fife Work pattern: 35 hours per week to include 2 out of 4 weekends and some occasional evening work Salary: Up to £28,454 per year Contract: Permanent This role requires a Disclosure Scotland Level 1 check. We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Deputy Centre Manager: Work with the Centre Manager, ensuring the required level of employee cover at all times and to provide effective cover in the absence of the Manager Ensure the welfare of all cats in our care and ensure that all administrative and maintenance procedures are completed to a high standard that is in keeping with our vision. To plan and direct the activities of the cat care employees in agreement with the Centre Manager To handle the homing and accepting of cats and kittens and ensure completion of the necessary forms and ensure minimum veterinary standards are carried out by a suitably qualified person. About the centre team: Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. Our team is made up of a Centre Manager, Deputy Centre Manager, Community Operations Volunteer Team Leader, Senior Rehoming and Welfare Assistant and Rehoming and Welfare Assistants What we re looking for in our Deputy Centre Manager: Supervisor/team leader experience, ideally within an animal welfare environment or organisation A confident communicator with excellent interpersonal and organisational skills. Knowledge of the prevention and control of infectious diseases in cats A driven, positive and enthusiastic individual with plenty of initiative and the ability to thrive under pressure A full UK, manual or automatic driving licence as you may on occasion be required to drive centre vans What we can offer you: range of health benefits 26 days annual leave plus bank holidays, increasing with length of service Salary Finance, which empowers you to take control of your financial wellbeing and much more, which you can learn about Interested? Here s how to apply: Application closing date: 05 April 2026 Interview date: 14 April 2026 Please note, we do not accept applications or speculative CVs from agencies. Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. If successful, your recruitment journey will include: anonymised application form in-person interview at the centre Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Apr 02, 2026
Full time
Team: Centre Location: Fishcross, covering across Forth Valley, Dundee & Fife Work pattern: 35 hours per week to include 2 out of 4 weekends and some occasional evening work Salary: Up to £28,454 per year Contract: Permanent This role requires a Disclosure Scotland Level 1 check. We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Deputy Centre Manager: Work with the Centre Manager, ensuring the required level of employee cover at all times and to provide effective cover in the absence of the Manager Ensure the welfare of all cats in our care and ensure that all administrative and maintenance procedures are completed to a high standard that is in keeping with our vision. To plan and direct the activities of the cat care employees in agreement with the Centre Manager To handle the homing and accepting of cats and kittens and ensure completion of the necessary forms and ensure minimum veterinary standards are carried out by a suitably qualified person. About the centre team: Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. Our team is made up of a Centre Manager, Deputy Centre Manager, Community Operations Volunteer Team Leader, Senior Rehoming and Welfare Assistant and Rehoming and Welfare Assistants What we re looking for in our Deputy Centre Manager: Supervisor/team leader experience, ideally within an animal welfare environment or organisation A confident communicator with excellent interpersonal and organisational skills. Knowledge of the prevention and control of infectious diseases in cats A driven, positive and enthusiastic individual with plenty of initiative and the ability to thrive under pressure A full UK, manual or automatic driving licence as you may on occasion be required to drive centre vans What we can offer you: range of health benefits 26 days annual leave plus bank holidays, increasing with length of service Salary Finance, which empowers you to take control of your financial wellbeing and much more, which you can learn about Interested? Here s how to apply: Application closing date: 05 April 2026 Interview date: 14 April 2026 Please note, we do not accept applications or speculative CVs from agencies. Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. If successful, your recruitment journey will include: anonymised application form in-person interview at the centre Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
National Animal Welfare Trust
Head of Centre Operations
National Animal Welfare Trust Watford, Hertfordshire
Head of Centre Operations We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact. Position: Head of Centre Operations Salary: Circa £60,000 plus £5,000 car allowance Location: Watford with hybrid working and regular travel Hours: 35 hours per week Contract: Permanent Closing Date: 29th April 2026 About the role This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery. You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce. Key responsibilities include: Developing and delivering operational strategy aligned to organisational goals Leading and managing multi-site teams through direct reports Driving performance through data analysis, KPIs and continuous improvement Overseeing day to day operations to ensure consistency, quality and compliance Managing budgets, financial controls and identifying efficiencies Ensuring high standards of customer service and stakeholder engagement Leading on health and safety across all sites and ensuring full compliance Overseeing facilities, estates and maintenance planning Building partnerships with external organisations and stakeholders Supporting organisational development through coaching, training and leadership You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs. About you We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams. You will have: Significant experience in multi-site operational management Strong leadership skills with a focus on coaching and team development Experience driving performance, analysing data and improving systems Knowledge of health and safety management and compliance Excellent communication and stakeholder management skills Strong organisational skills with the ability to manage complex workloads Confidence using IT systems including Microsoft Office A full driving licence and willingness to travel regularly Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results. About the organisation The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home. Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.
Apr 01, 2026
Full time
Head of Centre Operations We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact. Position: Head of Centre Operations Salary: Circa £60,000 plus £5,000 car allowance Location: Watford with hybrid working and regular travel Hours: 35 hours per week Contract: Permanent Closing Date: 29th April 2026 About the role This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery. You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce. Key responsibilities include: Developing and delivering operational strategy aligned to organisational goals Leading and managing multi-site teams through direct reports Driving performance through data analysis, KPIs and continuous improvement Overseeing day to day operations to ensure consistency, quality and compliance Managing budgets, financial controls and identifying efficiencies Ensuring high standards of customer service and stakeholder engagement Leading on health and safety across all sites and ensuring full compliance Overseeing facilities, estates and maintenance planning Building partnerships with external organisations and stakeholders Supporting organisational development through coaching, training and leadership You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs. About you We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams. You will have: Significant experience in multi-site operational management Strong leadership skills with a focus on coaching and team development Experience driving performance, analysing data and improving systems Knowledge of health and safety management and compliance Excellent communication and stakeholder management skills Strong organisational skills with the ability to manage complex workloads Confidence using IT systems including Microsoft Office A full driving licence and willingness to travel regularly Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results. About the organisation The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home. Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.
Blue Cross
Assistant Manager - Off-site Services (Horses)
Blue Cross
Description Contract: Full time 37.5 hours per weekSalary: £25,787 - £27,047 per annumLocation: Rolleston rehoming centre, DE13 9AUClosing date: Thursday 16th April 2026Interview dates: W/C 28th April 2026 The Assistant Manager Off-site Services will play a key role in delivering the Blue Cross and Horse Rehoming & Fostering strategies, embedding a culture that empowers teams and drives the efficient progression of horses through off-site services, maximising the number of horses we can help. More about the role As Assistant Manager, you will support the delivery of the Blue Cross strategy by ensuring the smooth and effective running of all off-site horse care services, including Home Direct, foster yards, horses on loan and the transfer of ownership process. You will create a positive and inclusive culture that engages and motivates your team to deliver high standards of horse welfare, while ensuring services are delivered efficiently, within budget and with a focus on continuous improvement and income generation. You will play a key role in developing off-site services by identifying opportunities for growth, supporting new ways of working and strengthening partnerships to help Blue Cross support more horses. You will be accountable for achieving horse related targets, leading and motivating a regional team to deliver consistent, high-quality outcomes in line with Blue Cross quality measures and national processes. Working closely with the Volunteer Coordinator, you will support the expansion of the off-site service through the development of remote volunteer networks, enabling the timely and effective progression of horses through Home Direct, foster care and into ownership. You will oversee the day to day running of operations, applying your knowledge of horse behaviour, welfare and veterinary needs to provide practical support with handling, assessment and training where required, ensuring horses are prepared for adoption as efficiently as possible. You will work collaboratively with colleagues across admissions, adoptions and onsite teams to optimise outcomes for horses, ensuring foster yards and volunteers are well supported and that horses on loan are managed effectively through to successful transfer of ownership. As a visible representative of Blue Cross, you will place client service at the heart of every interaction and deputise for colleagues when required to ensure continuity of service. This is full time permanent role based at our Rolleston site. The working hours are 37.5 per week on a rota which includes weekends and bank holidays. For a more detailed look at the role and its requirements, please see the attached job description. About you You will be an experienced and inclusive people manager, with a background in a horse-related environment and strong practical knowledge of horse welfare and care. You will understand how to drive performance, improve efficiencies and confidently address underperformance, including having constructive and sometimes difficult conversations. You will be confident leading a regional team, including managing remote workers and volunteers, and able to develop and empower others through effective management, coaching and clear communication. You will be a positive and adaptable leader, able to manage multiple priorities and make sound decisions in a fast-paced environment. With strong analytical skills, you will use data and insight to monitor performance and support continuous improvement. You will demonstrate resilience and emotional intelligence, supporting your team and delivering excellent customer service. Above all, you will be motivated to continually improve off-site services and help Blue Cross achieve its ambition of helping more horses. Knowledge, skills, and experience Significant experience in managing a team with performance management and improvement experience. Experienced in delivering high level client service in a fast-paced environment. In depth subject matter expertise and application of horse welfare and handling of horses. Experience of working with horses in a range of environments including sound knowledge of horse behaviour and veterinary issues High standard of verbal and written communication with IT skills Experience of developing, mentoring & coaching/training operational teams. Proven decision-making ability, supporting strategic development and growth of services. Current full driving license. The ability to demonstrate, understand and apply our Blue Cross Values. Although not essential, it would be great if you also had: Managing remote teams Change management experience. Delivering training and presenting to large groups. Experience working with volunteers. Qualifications in management, leadership, or coaching. Understanding of safeguarding issues. How to apply Click the apply button below and complete the online application process before the closing date on Thursday 16th April 2026. The interview process will consist of a competency-based interview, a short presentation, and a role play scenario. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Mar 31, 2026
Full time
Description Contract: Full time 37.5 hours per weekSalary: £25,787 - £27,047 per annumLocation: Rolleston rehoming centre, DE13 9AUClosing date: Thursday 16th April 2026Interview dates: W/C 28th April 2026 The Assistant Manager Off-site Services will play a key role in delivering the Blue Cross and Horse Rehoming & Fostering strategies, embedding a culture that empowers teams and drives the efficient progression of horses through off-site services, maximising the number of horses we can help. More about the role As Assistant Manager, you will support the delivery of the Blue Cross strategy by ensuring the smooth and effective running of all off-site horse care services, including Home Direct, foster yards, horses on loan and the transfer of ownership process. You will create a positive and inclusive culture that engages and motivates your team to deliver high standards of horse welfare, while ensuring services are delivered efficiently, within budget and with a focus on continuous improvement and income generation. You will play a key role in developing off-site services by identifying opportunities for growth, supporting new ways of working and strengthening partnerships to help Blue Cross support more horses. You will be accountable for achieving horse related targets, leading and motivating a regional team to deliver consistent, high-quality outcomes in line with Blue Cross quality measures and national processes. Working closely with the Volunteer Coordinator, you will support the expansion of the off-site service through the development of remote volunteer networks, enabling the timely and effective progression of horses through Home Direct, foster care and into ownership. You will oversee the day to day running of operations, applying your knowledge of horse behaviour, welfare and veterinary needs to provide practical support with handling, assessment and training where required, ensuring horses are prepared for adoption as efficiently as possible. You will work collaboratively with colleagues across admissions, adoptions and onsite teams to optimise outcomes for horses, ensuring foster yards and volunteers are well supported and that horses on loan are managed effectively through to successful transfer of ownership. As a visible representative of Blue Cross, you will place client service at the heart of every interaction and deputise for colleagues when required to ensure continuity of service. This is full time permanent role based at our Rolleston site. The working hours are 37.5 per week on a rota which includes weekends and bank holidays. For a more detailed look at the role and its requirements, please see the attached job description. About you You will be an experienced and inclusive people manager, with a background in a horse-related environment and strong practical knowledge of horse welfare and care. You will understand how to drive performance, improve efficiencies and confidently address underperformance, including having constructive and sometimes difficult conversations. You will be confident leading a regional team, including managing remote workers and volunteers, and able to develop and empower others through effective management, coaching and clear communication. You will be a positive and adaptable leader, able to manage multiple priorities and make sound decisions in a fast-paced environment. With strong analytical skills, you will use data and insight to monitor performance and support continuous improvement. You will demonstrate resilience and emotional intelligence, supporting your team and delivering excellent customer service. Above all, you will be motivated to continually improve off-site services and help Blue Cross achieve its ambition of helping more horses. Knowledge, skills, and experience Significant experience in managing a team with performance management and improvement experience. Experienced in delivering high level client service in a fast-paced environment. In depth subject matter expertise and application of horse welfare and handling of horses. Experience of working with horses in a range of environments including sound knowledge of horse behaviour and veterinary issues High standard of verbal and written communication with IT skills Experience of developing, mentoring & coaching/training operational teams. Proven decision-making ability, supporting strategic development and growth of services. Current full driving license. The ability to demonstrate, understand and apply our Blue Cross Values. Although not essential, it would be great if you also had: Managing remote teams Change management experience. Delivering training and presenting to large groups. Experience working with volunteers. Qualifications in management, leadership, or coaching. Understanding of safeguarding issues. How to apply Click the apply button below and complete the online application process before the closing date on Thursday 16th April 2026. The interview process will consist of a competency-based interview, a short presentation, and a role play scenario. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

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