Property Lettings Administrator Salary: £16,800 - £18,000 per annum (FTE £28,000 - £30,000) Contract Type: Permanent, 22.5 per week Hours: A minimum of 22.5 hours per week (exclusive of breaks) Monday to Friday. Occasional weekend and evening work will be required, for which time will be taken in lieu. Hybrid requests considered, in order to meet the needs of the organisation and stakeholders 4 days (or the equivalent) on site is required. The Role: We are seeking an experienced and flexible Property Letting Administrator to join the Rothschild Foundation Property Department. They will be responsible for the full lettings process from the initial tenant enquiry through to moving-in stage, and throughout the tenancy to exit, working closely with colleagues to ensure a smooth and efficient rental process. What you will do: This role involves the marketing and administration of available properties, coordinating property viewings, ensuring accurate referencing and documentation, oversight of rent collection, and management of the tenancy through to checkout process. The Property Lettings Administrator will work collaboratively with colleagues across the property team, including the Maintenance Administrator, Property Systems and Data Lead, and Heads of Department. Key responsibilities: Lettings Administration: Arrange marketing of available properties including photographs, floor plans, EPC's, creating brochures (where required), and external advertising which could include sign boards and flyers Instruct marketing of available properties coordinating with third party agencies where appropriate to ensure maximum rent is achieved Managing the key log for viewings by prospective tenants through an agreed process or platform detailing tenant feedback and level of progress Create Tenancy Packs for all available properties with support of the RF Marketing department, including but not limited to a set of documents/instructions/key information for a new tenant at the start of a lease Receive and consider offers from prospective tenants making recommendations ahead of any agreement to proceed Lead on and complete referencing checks for prospective tenants, utilising external credit agency companies Instruct the external inventory company to liaise with the tenant directly and undertake condition reports at the start and end of a tenancy, and on a periodic basis Liaise with the inhouse property solicitor to draft Assured Shorthold Tenancies Agreements for prospective tenants and manage the signature process Prepare market appraisals with external benchmarking support (rental valuations at the start or in the middle of a tenancy) to ensure rental levels are fair, reasonable and at market rate Engagement & Communication: Close coordination with Property System and Data Lead to ensure tenant records and all matters of compliance are up to date and accurate Close coordination with Maintenance Administrator to ensure all tenant enquiries on matters of maintenance are dealt with swiftly and appropriately Work closely with the Maintenance Administrator to quickly agree the level of works to be undertaken on a property once a lease expires and before a new one starts Close coordination with Finance department colleagues to ensure rent collection records are up to date and any arrears or issues are escalated immediately Close coordination with colleagues to manage annual rent reviews to ensure maximum rent is achieved per property Prepare and distribute updates regarding the property portfolio where required Provide annual leave or sickness cover for the Maintenance Administrator (this will be reciprocal) You will be a great fit if: You will be a highly organized individual who can rely on your methodical approach to solve problems throughout the lettings process, and within the Property department. It is important that you enjoy delivering excellent service and can communicate with a range of Rothschild Foundation staff and tenants. You will have experience in lettings or project coordination and be able to utilise your knowledge of property law and tenancy regulations accurately and confidently. Your areas of knowledge and expertise that matter for this role: Essential: Experience in property management, lettings or project coordination Knowledge of property law and tenancy regulations Proactive problem-solving skills to identify and address challenges with initiative and resourcefulness Proficiency in Excel and PowerPoint to confidently utilise them for data analysis and creating professional presentations Positive and enthusiastic attitude to foster a collaborative and productive environment. Self-driven and eager to learn, actively seeking opportunities to learn, grow, and contribute with new ideas. Excellent written and oral communication skills to articulate ideas clearly and effectively Ability to thrive in autonomous work environments, demonstrating self-motivation and effective workload management Desirable Skills: Knowledge and experience of safe working practices, risk assessment requirements and Health and Safety legislation Knowledge and experience of working in historic or commercial properties Experience of SharePoint Good understanding of project management Rewards for working with us: Waddesdon Discounts - 50% discount in the food-to-go outlets at the Manor. 20% in the Manor gift shop and restaurant, Stables Café, Five Arrows Hotel, and The Bow Pub. 20% discount on special event tickets made available to staff. Staff Card - A National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets. Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years. Sick pay - If you become ill, one week of sick pay during your first 3 months. This rises to a maximum of 3 months full pay within a rolling 12-month period. After four years you also receive a further 3 months at half pay in the rolling 12-month period. Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary. Flexible & Hybrid Working - we encourage departments to manage their own way of working to suit the workload and nature of the work. We recommend a minimum of 3 days a week on-site. Long Service Awards - every 5 years of service, you are invited to a celebration to recognise your contribution to the organisation. A cash sum is awarded as a thank you. Mental Health and Wellbeing Support - access to a wellbeing platform and fully funded 1:1 counselling service. Enhanced Maternity Pay - after 12 months of continuous service, you can choose 13 weeks of maternity leave at full pay followed by 26 weeks statutory pay. Enhanced Paternity Pay - after 12 months of continuous service, you may take 3 months of paternity leave at full pay. Flu Jabs - free flu jabs in October. Travel - Cycle to Work Scheme, Season Ticket Loan for train or bus, Octopus Electric Vehicle Scheme. Deposit Loan Scheme - financial support to go towards a private rental deposit. Access to Perk at Work - access to exclusive discounts from hundreds of retailers, and up to 55% off cinema tickets. Memberships - 20% discount on new Nuffield gym memberships. 15% off Hartwell Spa Memberships and treatments, and 15% off food in the restaurant. We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades. To reduce bias in our shortlisting process, we operate an anonymized application process. All candidates invited to interview have the opportunity to request adjustments to the recruitment process when scheduling your interview, for example accessible parking, communication support or breaks. To apply, please submit a current CV and covering letter explaining how your experience and skills match those outlined above. Applications without a Covering Letter will not be considered.
Apr 03, 2026
Full time
Property Lettings Administrator Salary: £16,800 - £18,000 per annum (FTE £28,000 - £30,000) Contract Type: Permanent, 22.5 per week Hours: A minimum of 22.5 hours per week (exclusive of breaks) Monday to Friday. Occasional weekend and evening work will be required, for which time will be taken in lieu. Hybrid requests considered, in order to meet the needs of the organisation and stakeholders 4 days (or the equivalent) on site is required. The Role: We are seeking an experienced and flexible Property Letting Administrator to join the Rothschild Foundation Property Department. They will be responsible for the full lettings process from the initial tenant enquiry through to moving-in stage, and throughout the tenancy to exit, working closely with colleagues to ensure a smooth and efficient rental process. What you will do: This role involves the marketing and administration of available properties, coordinating property viewings, ensuring accurate referencing and documentation, oversight of rent collection, and management of the tenancy through to checkout process. The Property Lettings Administrator will work collaboratively with colleagues across the property team, including the Maintenance Administrator, Property Systems and Data Lead, and Heads of Department. Key responsibilities: Lettings Administration: Arrange marketing of available properties including photographs, floor plans, EPC's, creating brochures (where required), and external advertising which could include sign boards and flyers Instruct marketing of available properties coordinating with third party agencies where appropriate to ensure maximum rent is achieved Managing the key log for viewings by prospective tenants through an agreed process or platform detailing tenant feedback and level of progress Create Tenancy Packs for all available properties with support of the RF Marketing department, including but not limited to a set of documents/instructions/key information for a new tenant at the start of a lease Receive and consider offers from prospective tenants making recommendations ahead of any agreement to proceed Lead on and complete referencing checks for prospective tenants, utilising external credit agency companies Instruct the external inventory company to liaise with the tenant directly and undertake condition reports at the start and end of a tenancy, and on a periodic basis Liaise with the inhouse property solicitor to draft Assured Shorthold Tenancies Agreements for prospective tenants and manage the signature process Prepare market appraisals with external benchmarking support (rental valuations at the start or in the middle of a tenancy) to ensure rental levels are fair, reasonable and at market rate Engagement & Communication: Close coordination with Property System and Data Lead to ensure tenant records and all matters of compliance are up to date and accurate Close coordination with Maintenance Administrator to ensure all tenant enquiries on matters of maintenance are dealt with swiftly and appropriately Work closely with the Maintenance Administrator to quickly agree the level of works to be undertaken on a property once a lease expires and before a new one starts Close coordination with Finance department colleagues to ensure rent collection records are up to date and any arrears or issues are escalated immediately Close coordination with colleagues to manage annual rent reviews to ensure maximum rent is achieved per property Prepare and distribute updates regarding the property portfolio where required Provide annual leave or sickness cover for the Maintenance Administrator (this will be reciprocal) You will be a great fit if: You will be a highly organized individual who can rely on your methodical approach to solve problems throughout the lettings process, and within the Property department. It is important that you enjoy delivering excellent service and can communicate with a range of Rothschild Foundation staff and tenants. You will have experience in lettings or project coordination and be able to utilise your knowledge of property law and tenancy regulations accurately and confidently. Your areas of knowledge and expertise that matter for this role: Essential: Experience in property management, lettings or project coordination Knowledge of property law and tenancy regulations Proactive problem-solving skills to identify and address challenges with initiative and resourcefulness Proficiency in Excel and PowerPoint to confidently utilise them for data analysis and creating professional presentations Positive and enthusiastic attitude to foster a collaborative and productive environment. Self-driven and eager to learn, actively seeking opportunities to learn, grow, and contribute with new ideas. Excellent written and oral communication skills to articulate ideas clearly and effectively Ability to thrive in autonomous work environments, demonstrating self-motivation and effective workload management Desirable Skills: Knowledge and experience of safe working practices, risk assessment requirements and Health and Safety legislation Knowledge and experience of working in historic or commercial properties Experience of SharePoint Good understanding of project management Rewards for working with us: Waddesdon Discounts - 50% discount in the food-to-go outlets at the Manor. 20% in the Manor gift shop and restaurant, Stables Café, Five Arrows Hotel, and The Bow Pub. 20% discount on special event tickets made available to staff. Staff Card - A National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets. Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years. Sick pay - If you become ill, one week of sick pay during your first 3 months. This rises to a maximum of 3 months full pay within a rolling 12-month period. After four years you also receive a further 3 months at half pay in the rolling 12-month period. Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary. Flexible & Hybrid Working - we encourage departments to manage their own way of working to suit the workload and nature of the work. We recommend a minimum of 3 days a week on-site. Long Service Awards - every 5 years of service, you are invited to a celebration to recognise your contribution to the organisation. A cash sum is awarded as a thank you. Mental Health and Wellbeing Support - access to a wellbeing platform and fully funded 1:1 counselling service. Enhanced Maternity Pay - after 12 months of continuous service, you can choose 13 weeks of maternity leave at full pay followed by 26 weeks statutory pay. Enhanced Paternity Pay - after 12 months of continuous service, you may take 3 months of paternity leave at full pay. Flu Jabs - free flu jabs in October. Travel - Cycle to Work Scheme, Season Ticket Loan for train or bus, Octopus Electric Vehicle Scheme. Deposit Loan Scheme - financial support to go towards a private rental deposit. Access to Perk at Work - access to exclusive discounts from hundreds of retailers, and up to 55% off cinema tickets. Memberships - 20% discount on new Nuffield gym memberships. 15% off Hartwell Spa Memberships and treatments, and 15% off food in the restaurant. We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades. To reduce bias in our shortlisting process, we operate an anonymized application process. All candidates invited to interview have the opportunity to request adjustments to the recruitment process when scheduling your interview, for example accessible parking, communication support or breaks. To apply, please submit a current CV and covering letter explaining how your experience and skills match those outlined above. Applications without a Covering Letter will not be considered.
Job Details Title: Artist Coordinator Reporting to: TBC Salary range: £25,725 - £30,450 Basis: 1 year fixed term contract Location: London Somerset House - Hybrid Closing date: 12th April :59pm About Us This is a truly unique opportunity to join an award-winning artist and project management agency at an exciting time of expansion. Innovation, expertise and responsiveness have been the hallmarks of HarrisonParrott ever since its foundation in 1969 when Jasper Parrott and Terry Harrison pioneered a new approach to artist and project management. Today, that restless and challenging spirit is as strong as ever, shared across one of the most experienced teams in the business. We have more than 80 employees who speak a total of 11 European languages as well as Japanese, Mandarin, Cantonese, Russian and Korean. With offices in London, UK, Munich, Germany, Paris, France, and Madrid, Spain and Beijing we operate on a truly global scale. While our main focus is classical music, we also work with other art forms, including dance, opera and theatre, and have in-house boutique agencies, Polyarts, that manages artists from a wider range of music genres, and our home for composers, Birdsong Music Publishing. We seek people who match our pro-active drive and ambition with a can-do attitude, who are excited about playing a key role in the future of the Arts on a global scale. Job Purpose You will be a effective and efficient administrator able to ensure accurate, timely and detailed planning and delivery of international engagements (concerts, touring and recording activities) for a select number of HarrisonParrott artists (Conductors and Instrumentalists). You will have skills from working in administration from backgrounds such as hospitality, being a PA, operations, travel and tourism. Key Accountabilities Artist administration Maintain the computer diary of each artist and finalise details of each engagement. Collate and complete/update recording of information on dates, venues, fees, times of rehearsals and concerts. Co-ordinate rehearsal orders, call times, meetings with conductors. Check repertoire details including versions/editions, language, string strengths and instrumentation. Decide requirements for work permits and/or visas and make applications where necessary. Decide detailed requirements for piano, page turner, piano tuning, complimentary tickets, dress requirements, interviews/press activities etc necessary to the engagement and make suitable arrangements. Arrange artists national and international travel and accommodation, check final issue of tickets, arrange any necessary local transport, such as collection from airport, transfers between hotel and venue. Finalise all details relating to the timing and running order of each engagement and provide final detailed schedule (including travel/accommodation information as relevant) to the artist. Contracts Check contract terms, ensure fee negotiations are finalised, process and manage the issuing and finalisation of contracts. Assist in the administration of contracts which are non-specific to engagements, such as recording and TV contracts, music directorships. Financial administration Ensure financial information on artist diary system is maintained (including amounts to be charged to promoter for travel and accommodation) and outstanding fee negotiations followed up on a timely basis. Review promoter invoices and monthly commission statements to ensure correct and complete. Liaise with promoters and HP accounts department regarding Social Security payments, tax waivers and withholding tax arrangements. Process incoming royalty statements and other correspondence relating to incoming monies. Keep track of and ensure timely payment of artists' fees, and check deductions of tax, social security etc. by promoters. Assist artists in completion of tax returns by supplying comprehensive and complete details, liaison with accountants etc. Press and PR. Assess and present reviews of recordings and performances, obtaining foreign reviews where relevant. Identify and submit to the Marketing team copy for company website news, including the weekly news. Maintain (as directed) biographies, discographies, and repertoire lists, ensure updated on web site and otherwise distributed as required and reproduced accurately by promoters. Maintain files containing artists photographs and other press material. Order promotional recordings and distribute as required. Generally, assist in preparation and distribution of sales material. General Assist in maintaining relationship with artist, including attending rehearsals and performances as required and through regular written and telephone communication with artist. Collate and formulate reports and schedules for record companies etc. Benefits 25 days of paid holiday per year (pro-rated) in addition to statutory bank and public holidays. 5 of these days are to be taken during the office closure period in December. Increasing to 28 days after 5 year's service. 1 moving day per year. Company Pension Scheme. Annual ticket allowance for Polyarts and HarrisonParrott artist events. Flexible working, starting and ending times. Additional Information We are an equal-opportunity employer and value diversity. Applications are welcomed from candidates of all backgrounds. Person Specification To be successful in this role you must possess solid organisation skills. The ability to work to tight deadlines, remain calm under pressure and solution focused is essential. Demonstrating that you are a good and willing team player with knowledge of and passion for classical music management will offer a distinct advantage. Criteria Essential High level of accuracy, attention to detail. Ability to manage and prioritise a high number of varied tasks with multiple deadlines. Be quick, efficient, and able to work under pressure Excellent communication skills, both written and verbal Excellent IT skills Fluent in English (written and spoken) Experience in scheduling and organising extensive travel arrangements. Experience of handling international Visa applications Desirable Working knowledge of at least one additional modern language. Interest in classical music
Apr 03, 2026
Seasonal
Job Details Title: Artist Coordinator Reporting to: TBC Salary range: £25,725 - £30,450 Basis: 1 year fixed term contract Location: London Somerset House - Hybrid Closing date: 12th April :59pm About Us This is a truly unique opportunity to join an award-winning artist and project management agency at an exciting time of expansion. Innovation, expertise and responsiveness have been the hallmarks of HarrisonParrott ever since its foundation in 1969 when Jasper Parrott and Terry Harrison pioneered a new approach to artist and project management. Today, that restless and challenging spirit is as strong as ever, shared across one of the most experienced teams in the business. We have more than 80 employees who speak a total of 11 European languages as well as Japanese, Mandarin, Cantonese, Russian and Korean. With offices in London, UK, Munich, Germany, Paris, France, and Madrid, Spain and Beijing we operate on a truly global scale. While our main focus is classical music, we also work with other art forms, including dance, opera and theatre, and have in-house boutique agencies, Polyarts, that manages artists from a wider range of music genres, and our home for composers, Birdsong Music Publishing. We seek people who match our pro-active drive and ambition with a can-do attitude, who are excited about playing a key role in the future of the Arts on a global scale. Job Purpose You will be a effective and efficient administrator able to ensure accurate, timely and detailed planning and delivery of international engagements (concerts, touring and recording activities) for a select number of HarrisonParrott artists (Conductors and Instrumentalists). You will have skills from working in administration from backgrounds such as hospitality, being a PA, operations, travel and tourism. Key Accountabilities Artist administration Maintain the computer diary of each artist and finalise details of each engagement. Collate and complete/update recording of information on dates, venues, fees, times of rehearsals and concerts. Co-ordinate rehearsal orders, call times, meetings with conductors. Check repertoire details including versions/editions, language, string strengths and instrumentation. Decide requirements for work permits and/or visas and make applications where necessary. Decide detailed requirements for piano, page turner, piano tuning, complimentary tickets, dress requirements, interviews/press activities etc necessary to the engagement and make suitable arrangements. Arrange artists national and international travel and accommodation, check final issue of tickets, arrange any necessary local transport, such as collection from airport, transfers between hotel and venue. Finalise all details relating to the timing and running order of each engagement and provide final detailed schedule (including travel/accommodation information as relevant) to the artist. Contracts Check contract terms, ensure fee negotiations are finalised, process and manage the issuing and finalisation of contracts. Assist in the administration of contracts which are non-specific to engagements, such as recording and TV contracts, music directorships. Financial administration Ensure financial information on artist diary system is maintained (including amounts to be charged to promoter for travel and accommodation) and outstanding fee negotiations followed up on a timely basis. Review promoter invoices and monthly commission statements to ensure correct and complete. Liaise with promoters and HP accounts department regarding Social Security payments, tax waivers and withholding tax arrangements. Process incoming royalty statements and other correspondence relating to incoming monies. Keep track of and ensure timely payment of artists' fees, and check deductions of tax, social security etc. by promoters. Assist artists in completion of tax returns by supplying comprehensive and complete details, liaison with accountants etc. Press and PR. Assess and present reviews of recordings and performances, obtaining foreign reviews where relevant. Identify and submit to the Marketing team copy for company website news, including the weekly news. Maintain (as directed) biographies, discographies, and repertoire lists, ensure updated on web site and otherwise distributed as required and reproduced accurately by promoters. Maintain files containing artists photographs and other press material. Order promotional recordings and distribute as required. Generally, assist in preparation and distribution of sales material. General Assist in maintaining relationship with artist, including attending rehearsals and performances as required and through regular written and telephone communication with artist. Collate and formulate reports and schedules for record companies etc. Benefits 25 days of paid holiday per year (pro-rated) in addition to statutory bank and public holidays. 5 of these days are to be taken during the office closure period in December. Increasing to 28 days after 5 year's service. 1 moving day per year. Company Pension Scheme. Annual ticket allowance for Polyarts and HarrisonParrott artist events. Flexible working, starting and ending times. Additional Information We are an equal-opportunity employer and value diversity. Applications are welcomed from candidates of all backgrounds. Person Specification To be successful in this role you must possess solid organisation skills. The ability to work to tight deadlines, remain calm under pressure and solution focused is essential. Demonstrating that you are a good and willing team player with knowledge of and passion for classical music management will offer a distinct advantage. Criteria Essential High level of accuracy, attention to detail. Ability to manage and prioritise a high number of varied tasks with multiple deadlines. Be quick, efficient, and able to work under pressure Excellent communication skills, both written and verbal Excellent IT skills Fluent in English (written and spoken) Experience in scheduling and organising extensive travel arrangements. Experience of handling international Visa applications Desirable Working knowledge of at least one additional modern language. Interest in classical music
Maintenance Office Administrator Imperial London Hotels Group 40 hours (5 out of 7 days weekly rota) £28,215.00 + Benefits Imperial London Hotels opened their doors to guests in Bloomsbury, Central London since 1837. All that time they have been operating as an independent family business, providing a warm welcome to those who stay in one of their Russell Square based Hotels. Imperial London Hotels currently operates seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes Royal National Hotel which remains UK largest hotel with over 1,600 rooms. Bedford Hotel, City Sleeper, President Hotel, Tavistock Hotel, Morton Hotel and Holliday Inn, Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4 Deluxe Hotel in 2026. We are currently recruiting for a Maintenance Office Administrator based in the heart of Bloomsbury to join our vibrant and multi-cultural team. We don't want you to work for us, we want you to work with us and be part of our ILH Family. What you will be doing As the Maintenance Administrator, you will play an important role in supporting the Maintenance manager and maintenance department. Your role will include keeping the clean departmental records and reports up to date. Ordering parts and supplies and Stock control of inventories. You will be responsible for building relationships with our key suppliers and supporting Hotel Operations to ensure minimal disruption to the guest and daily operations. Key Duties will include the following: Assist the Maintenance Manager to successfully deal with projects from initiation to completion. Making orders for parts and cost control. Ensure all required documents are obtained from contractors and suppliers. Assist in compiling building safety registers within the Hotel What we would like from you Previous experience as a Facilities Assistant or similar experience Good IT skills including Microsoft Office (especially Excel & Power Point) Good understanding of project management and the ability to multi-task effectively and prioritise workload Demonstrable understanding of purchasing, invoicing & procurement processes Drive to work pro-actively independently and as part of a team PPM records H&S (Saeker) What you ll get in return 28 days holiday, increasing with length of service up to 33 days (including bank holidays) Access to ILH Training Academy programmes, apprenticeships and supported study scheme Access to Holiday Purchase Scheme Complimentary uniform dry-cleaning. Discounted dry-cleaning on personal items. Access to an interest-free Season Ticket Loan or Travelcard Loan Team member flat rate discount & 50% discount to friends and family at any of our hotels 50% discount at ILH s nine food and beverage outlets Access to coffee and beverage discounts at Blooms Café - £1.50 per beverage Access to an employee funded Health Cash Plan Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets Access to Early Pay - instantly access a portion of the pay you ve already earned Access to shopping discounts across several high-street brands and online retailers Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology Access to mental health first aiders support & well-being support Access to our Employee Assistance Programme by Hospitality Action You can explore additional benefits here: About Us: With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and prideWe are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you re ready to bring your expertise to support us with our new chapter, please apply today!
Apr 02, 2026
Full time
Maintenance Office Administrator Imperial London Hotels Group 40 hours (5 out of 7 days weekly rota) £28,215.00 + Benefits Imperial London Hotels opened their doors to guests in Bloomsbury, Central London since 1837. All that time they have been operating as an independent family business, providing a warm welcome to those who stay in one of their Russell Square based Hotels. Imperial London Hotels currently operates seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes Royal National Hotel which remains UK largest hotel with over 1,600 rooms. Bedford Hotel, City Sleeper, President Hotel, Tavistock Hotel, Morton Hotel and Holliday Inn, Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4 Deluxe Hotel in 2026. We are currently recruiting for a Maintenance Office Administrator based in the heart of Bloomsbury to join our vibrant and multi-cultural team. We don't want you to work for us, we want you to work with us and be part of our ILH Family. What you will be doing As the Maintenance Administrator, you will play an important role in supporting the Maintenance manager and maintenance department. Your role will include keeping the clean departmental records and reports up to date. Ordering parts and supplies and Stock control of inventories. You will be responsible for building relationships with our key suppliers and supporting Hotel Operations to ensure minimal disruption to the guest and daily operations. Key Duties will include the following: Assist the Maintenance Manager to successfully deal with projects from initiation to completion. Making orders for parts and cost control. Ensure all required documents are obtained from contractors and suppliers. Assist in compiling building safety registers within the Hotel What we would like from you Previous experience as a Facilities Assistant or similar experience Good IT skills including Microsoft Office (especially Excel & Power Point) Good understanding of project management and the ability to multi-task effectively and prioritise workload Demonstrable understanding of purchasing, invoicing & procurement processes Drive to work pro-actively independently and as part of a team PPM records H&S (Saeker) What you ll get in return 28 days holiday, increasing with length of service up to 33 days (including bank holidays) Access to ILH Training Academy programmes, apprenticeships and supported study scheme Access to Holiday Purchase Scheme Complimentary uniform dry-cleaning. Discounted dry-cleaning on personal items. Access to an interest-free Season Ticket Loan or Travelcard Loan Team member flat rate discount & 50% discount to friends and family at any of our hotels 50% discount at ILH s nine food and beverage outlets Access to coffee and beverage discounts at Blooms Café - £1.50 per beverage Access to an employee funded Health Cash Plan Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets Access to Early Pay - instantly access a portion of the pay you ve already earned Access to shopping discounts across several high-street brands and online retailers Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology Access to mental health first aiders support & well-being support Access to our Employee Assistance Programme by Hospitality Action You can explore additional benefits here: About Us: With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and prideWe are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you re ready to bring your expertise to support us with our new chapter, please apply today!
Your new company An exclusive 5-star luxury estate renowned for exceptional guest experience and high operational standards. You will join a professional and dedicated IT function that plays a key role in supporting the smooth running of all technology systems across the property. Your new role As the IT Administrator, you will support the day-to-day operation of the estate's technology systems, ensuring reliability across hardware, software, networks, and guest-facing technologies. You will provide first-line technical support to staff across all departments, managing IT tickets, onboarding and offboarding processes, maintaining IT assets, and assisting with hardware procurement. You will help maintain laptops, desktops, printers, handheld devices, servers, networking equipment, access control systems, CCTV integrations and telephony. The role also supports monitoring Wi-Fi stability and assisting guests with connectivity issues where required. You will follow cybersecurity, data protection and GDPR protocols while supporting system updates, security monitoring, technology upgrades and wider IT improvement projects across the estate. The position is full time at 48 hours per week and may include weekends and bank holidays. What you'll need to succeed Experience working within a 5-star hotel environment is essential. A minimum of 3 years' hospitality IT support experience. Strong first line technical support skills across hardware, software, Wi-Fi, POS and office applications. Ability to log, prioritise and resolve IT tickets within agreed SLAs. Experience with user account management, onboarding/offboarding and equipment setup. Competence in maintaining IT hardware, monitoring networks, and supporting guest-facing technologies. Understanding of GDPR, data protection and cybersecurity protocols. A proactive approach, with strong documentation skills and the ability to support IT projects and system enhancements. What you'll get in return You'll join a prestigious 5-star estate where technology plays a crucial part in delivering an exceptional guest experience. You'll work in a supportive environment with exposure to a broad range of estate-wide IT systems, opportunities to contribute to improvement projects, and the chance to develop your expertise within a luxury hospitality setting. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 01, 2026
Contractor
Your new company An exclusive 5-star luxury estate renowned for exceptional guest experience and high operational standards. You will join a professional and dedicated IT function that plays a key role in supporting the smooth running of all technology systems across the property. Your new role As the IT Administrator, you will support the day-to-day operation of the estate's technology systems, ensuring reliability across hardware, software, networks, and guest-facing technologies. You will provide first-line technical support to staff across all departments, managing IT tickets, onboarding and offboarding processes, maintaining IT assets, and assisting with hardware procurement. You will help maintain laptops, desktops, printers, handheld devices, servers, networking equipment, access control systems, CCTV integrations and telephony. The role also supports monitoring Wi-Fi stability and assisting guests with connectivity issues where required. You will follow cybersecurity, data protection and GDPR protocols while supporting system updates, security monitoring, technology upgrades and wider IT improvement projects across the estate. The position is full time at 48 hours per week and may include weekends and bank holidays. What you'll need to succeed Experience working within a 5-star hotel environment is essential. A minimum of 3 years' hospitality IT support experience. Strong first line technical support skills across hardware, software, Wi-Fi, POS and office applications. Ability to log, prioritise and resolve IT tickets within agreed SLAs. Experience with user account management, onboarding/offboarding and equipment setup. Competence in maintaining IT hardware, monitoring networks, and supporting guest-facing technologies. Understanding of GDPR, data protection and cybersecurity protocols. A proactive approach, with strong documentation skills and the ability to support IT projects and system enhancements. What you'll get in return You'll join a prestigious 5-star estate where technology plays a crucial part in delivering an exceptional guest experience. You'll work in a supportive environment with exposure to a broad range of estate-wide IT systems, opportunities to contribute to improvement projects, and the chance to develop your expertise within a luxury hospitality setting. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Call Systems Technology Ltd
Elstree, Hertfordshire
Sales Administrator Sales Support Sales Executive Administrator About the Company: Call Systems Technology (CST) is a leader in innovative communication technology and critical alert solutions. Trusted experts for 30 years, we supply sectors including hospitality, retail, industry, leisure, education, healthcare and the luxury market. We provide on-site wireless communications including paging systems, two-way radios, critical alarms, call buttons and our Gen2 messaging and alarm monitoring software. Our solutions are found in 5-star hotel chains, investment banks, household-name retailers, super-yachts, football stadiums, museums, global restaurant groups, and many other industries and sites around the world. About the Role: You ll work closely with the Senior Account Managers and our Support teams to learn the products, systems and solutions CST offers. Learn our products, ISO processes and documentation via a structured training program including time with each relevant department to really get to grips with our company offering and procedures. Manage sales administration and processes related to the role raising Quotations and Sales Orders, CRM, research, documentation and diary management. Make calls to stakeholders, both internal and external, confirming installation dates, engineer and parts availability or info as required Take occassional inbound client calls when required to assist the Account Managers and colleagues Liaise with Sales, Warehouse, Logistics and Shipping departments where required to ensure order success for our clients. Update client information and any call / appt / info details to our CRM system; check existing information to ensure correct and current. About you: You ll have a minimum of 3 years experience in sales support (ideally in an environment such as technical products or systems, manufacturing, or engineering) and sales order processing Experience in a process-driven environment (ISO preferred) with good understanding of workflow methodology. Right first time philosophy. Excellent attention to detail and recall, experice of quotes using product codes (BOM helpful) and strong numeracy essential! Proficient with MS Office 365 - Word, Excel, PPT, MS Teams, CRM (Hubspot and Sage) and Sales Order entry (Sage ideally, or similar) Customer-focused and friendly, professional telephone manner Strong email and verbal communication skills are required as you will often communicate directly with the prestigious clients we work with Ability to develop a foundational technical knowledge of our products - must be keen to learn how to put products together for solutions. Live within a reasonable commute to our office in Elstree
Apr 01, 2026
Full time
Sales Administrator Sales Support Sales Executive Administrator About the Company: Call Systems Technology (CST) is a leader in innovative communication technology and critical alert solutions. Trusted experts for 30 years, we supply sectors including hospitality, retail, industry, leisure, education, healthcare and the luxury market. We provide on-site wireless communications including paging systems, two-way radios, critical alarms, call buttons and our Gen2 messaging and alarm monitoring software. Our solutions are found in 5-star hotel chains, investment banks, household-name retailers, super-yachts, football stadiums, museums, global restaurant groups, and many other industries and sites around the world. About the Role: You ll work closely with the Senior Account Managers and our Support teams to learn the products, systems and solutions CST offers. Learn our products, ISO processes and documentation via a structured training program including time with each relevant department to really get to grips with our company offering and procedures. Manage sales administration and processes related to the role raising Quotations and Sales Orders, CRM, research, documentation and diary management. Make calls to stakeholders, both internal and external, confirming installation dates, engineer and parts availability or info as required Take occassional inbound client calls when required to assist the Account Managers and colleagues Liaise with Sales, Warehouse, Logistics and Shipping departments where required to ensure order success for our clients. Update client information and any call / appt / info details to our CRM system; check existing information to ensure correct and current. About you: You ll have a minimum of 3 years experience in sales support (ideally in an environment such as technical products or systems, manufacturing, or engineering) and sales order processing Experience in a process-driven environment (ISO preferred) with good understanding of workflow methodology. Right first time philosophy. Excellent attention to detail and recall, experice of quotes using product codes (BOM helpful) and strong numeracy essential! Proficient with MS Office 365 - Word, Excel, PPT, MS Teams, CRM (Hubspot and Sage) and Sales Order entry (Sage ideally, or similar) Customer-focused and friendly, professional telephone manner Strong email and verbal communication skills are required as you will often communicate directly with the prestigious clients we work with Ability to develop a foundational technical knowledge of our products - must be keen to learn how to put products together for solutions. Live within a reasonable commute to our office in Elstree
IT Administrator - Luxury Hospitality Full-time The Opportunity An opportunity has arisen for an IT Administrator to join a luxury hospitality estate. This is a hands-on role supporting day-to-day IT operations across a multi-site environment including hotel, spa, and guest-facing services. You will play a key role in ensuring the reliability and performance of IT systems across the estate, supporting both staff and guest technology in a fast-paced, service-driven environment. Key Responsibilities Provide first-line IT support across the business including hardware, software, Wi-Fi, POS systems and office applications Log, prioritise and resolve IT support tickets within agreed SLAs Support onboarding and offboarding processes including user accounts and equipment setup Maintain accurate records of IT assets, software licences and equipment Assist with hardware maintenance including laptops, desktops, printers and network devices Support network stability including Wi-Fi and internal systems Troubleshoot guest-facing technology issues Assist with system updates, patching and routine maintenance Support IT projects, upgrades and new system implementations Ensure adherence to cybersecurity and data protection protocols About You Previous experience in an IT support or IT Administrator role Experience within a hotel, resort or hospitality environment is essential Strong understanding of end-user support, Wi-Fi troubleshooting and POS systems Confident supporting non-technical users across multiple departments Hands-on, proactive and comfortable working in a fast-paced environment Flexible to work occasional weekends where required Full UK driving license Please feel free to apply if you meet the criteria.
Apr 01, 2026
Full time
IT Administrator - Luxury Hospitality Full-time The Opportunity An opportunity has arisen for an IT Administrator to join a luxury hospitality estate. This is a hands-on role supporting day-to-day IT operations across a multi-site environment including hotel, spa, and guest-facing services. You will play a key role in ensuring the reliability and performance of IT systems across the estate, supporting both staff and guest technology in a fast-paced, service-driven environment. Key Responsibilities Provide first-line IT support across the business including hardware, software, Wi-Fi, POS systems and office applications Log, prioritise and resolve IT support tickets within agreed SLAs Support onboarding and offboarding processes including user accounts and equipment setup Maintain accurate records of IT assets, software licences and equipment Assist with hardware maintenance including laptops, desktops, printers and network devices Support network stability including Wi-Fi and internal systems Troubleshoot guest-facing technology issues Assist with system updates, patching and routine maintenance Support IT projects, upgrades and new system implementations Ensure adherence to cybersecurity and data protection protocols About You Previous experience in an IT support or IT Administrator role Experience within a hotel, resort or hospitality environment is essential Strong understanding of end-user support, Wi-Fi troubleshooting and POS systems Confident supporting non-technical users across multiple departments Hands-on, proactive and comfortable working in a fast-paced environment Flexible to work occasional weekends where required Full UK driving license Please feel free to apply if you meet the criteria.
Sales Administrator Full-Time, Office-Based £31,000 A rare and exciting opportunity has arisen for a Sales Administrator to join a long-established, highly successful business, recognised as the UK and Ireland s largest independent supplier of clean air and containment services. With clients across the UK, Ireland, Asia, and the Middle East, this company is a true market leader in a niche and thriving sector. You do not need industry-specific experience just strong administration skills, attention to detail, and a proactive approach. This role is fully office-based, working within a friendly, supportive, and fun environment, Monday to Friday, 8:30am 5:00pm. Sales Administrator Key Responsibilities Preparing and issuing renewal quotations for maintenance contracts Creating and updating contracts Maintaining and updating customer databases (assets, locations, information) Processing invoices for completed jobs Assisting with daily scheduling activities (e.g., hotel bookings, job instructions) Liaising with other departments as required Sales Administrator What s on Offer Competitive salary of £31,000 Annual bonus package 23 days annual leave (pro rata, Jan Dec) Enrolment into the company pension scheme (3% employer + 5% employee) Join a stable, market-leading organisation with a fun and welcoming team About You We re looking for someone who is: Highly organised with excellent attention to detail Confident using databases and MS Office Able to prioritise tasks and work to deadlines A strong communicator and team player Previous administrative experience essential (sales admin preferred, but not required) For more details and information Sales Administrator role please Email.
Mar 31, 2026
Full time
Sales Administrator Full-Time, Office-Based £31,000 A rare and exciting opportunity has arisen for a Sales Administrator to join a long-established, highly successful business, recognised as the UK and Ireland s largest independent supplier of clean air and containment services. With clients across the UK, Ireland, Asia, and the Middle East, this company is a true market leader in a niche and thriving sector. You do not need industry-specific experience just strong administration skills, attention to detail, and a proactive approach. This role is fully office-based, working within a friendly, supportive, and fun environment, Monday to Friday, 8:30am 5:00pm. Sales Administrator Key Responsibilities Preparing and issuing renewal quotations for maintenance contracts Creating and updating contracts Maintaining and updating customer databases (assets, locations, information) Processing invoices for completed jobs Assisting with daily scheduling activities (e.g., hotel bookings, job instructions) Liaising with other departments as required Sales Administrator What s on Offer Competitive salary of £31,000 Annual bonus package 23 days annual leave (pro rata, Jan Dec) Enrolment into the company pension scheme (3% employer + 5% employee) Join a stable, market-leading organisation with a fun and welcoming team About You We re looking for someone who is: Highly organised with excellent attention to detail Confident using databases and MS Office Able to prioritise tasks and work to deadlines A strong communicator and team player Previous administrative experience essential (sales admin preferred, but not required) For more details and information Sales Administrator role please Email.
Maintenance Helpdesk Administrator job, permanent in Slough, 5 days a week on site, £27,000 - £33,000 Your new company A fantastic opportunity is available to work on a 2-year contract with the potential to go permanent for a Maintenance Helpdesk Administrator. You'll be joining a prestigious hospitality and leisure estate set within expansive grounds in the Slough area. Known for delivering high standards of service across its hotel, spa, and event spaces, the organisation prides itself on maintaining a seamless guest experience through efficient operations and responsive facilities support. Your new role As the Maintenance Helpdesk Administrator, you'll be the first point of contact for urgent repair requests from guests and staff across the estate. You'll handle incoming calls, assess the nature of the issue, and promptly relay accurate information to the relevant trades teams-including plumbers, electricians, and multitraders. You'll liaise with multiple departments, including the hotel, spa, and event halls, ensuring that urgent jobs are prioritised and resolved efficiently. The role is working Monday to Friday 8.30am 0 5pm. What you'll need to succeed You'll be confident on the phone, calm under pressure, and able to communicate clearly with both guests and internal teams. A background in maintenance administration-ideally within a commercial or hospitality setting-is essential, along with a basic understanding of repair categories to direct issues to the correct trade. Strong organisational skills and the ability to manage multiple requests simultaneously will be key. Due to the estate's location, access to a car, bike, or motorcycle is strongly preferred. What you'll get in return This is a two-year fixed-term contract with the opportunity to become permanent. The salary is £27,000-£33,000, with the higher end offered for the right candidate. You'll work in a unique and scenic environment, supporting a well-regarded hospitality operation. Free on-site parking is available, and you'll be part of a collaborative team committed to maintaining excellence across the estate. You will have generous holidays of 25 days per year including bank holidays and a discretionary bonus is available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Maintenance Helpdesk Administrator job, permanent in Slough, 5 days a week on site, £27,000 - £33,000 Your new company A fantastic opportunity is available to work on a 2-year contract with the potential to go permanent for a Maintenance Helpdesk Administrator. You'll be joining a prestigious hospitality and leisure estate set within expansive grounds in the Slough area. Known for delivering high standards of service across its hotel, spa, and event spaces, the organisation prides itself on maintaining a seamless guest experience through efficient operations and responsive facilities support. Your new role As the Maintenance Helpdesk Administrator, you'll be the first point of contact for urgent repair requests from guests and staff across the estate. You'll handle incoming calls, assess the nature of the issue, and promptly relay accurate information to the relevant trades teams-including plumbers, electricians, and multitraders. You'll liaise with multiple departments, including the hotel, spa, and event halls, ensuring that urgent jobs are prioritised and resolved efficiently. The role is working Monday to Friday 8.30am 0 5pm. What you'll need to succeed You'll be confident on the phone, calm under pressure, and able to communicate clearly with both guests and internal teams. A background in maintenance administration-ideally within a commercial or hospitality setting-is essential, along with a basic understanding of repair categories to direct issues to the correct trade. Strong organisational skills and the ability to manage multiple requests simultaneously will be key. Due to the estate's location, access to a car, bike, or motorcycle is strongly preferred. What you'll get in return This is a two-year fixed-term contract with the opportunity to become permanent. The salary is £27,000-£33,000, with the higher end offered for the right candidate. You'll work in a unique and scenic environment, supporting a well-regarded hospitality operation. Free on-site parking is available, and you'll be part of a collaborative team committed to maintaining excellence across the estate. You will have generous holidays of 25 days per year including bank holidays and a discretionary bonus is available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Commercial Contracts Manager - Andover - at Stannah Join Our Team! We are recruiting for a Commercial Contracts Manager to join the Passenger Lifts Division at Stannah. This role is based from our Andover Head Office, candidates must live within a commutable distance. As the Commercial Contracts Manager, you will be responsible for negotiating, agreeing, and managing contract terms and conditions with clients, aiming to minimise contractual risks and liabilities while ensuring alignment with company policies. This role requires a proactive approach to managing pre- and post-order contracts, payment terms, and resolving account queries, all while providing guidance to internal departments. Our ideal candidate will have previous experience working within a contracts department. Working knowledge of construction industry contracts would be advantageous. Commercial Contracts Manager Responsibilities: Contract Negotiation: Negotiate and review contract terms with customers, focusing on payment, programme, and legal aspects, following company guidelines. Sales & Account Support: Assist in approving new sales orders, resolving account queries, and modifying payment terms based on credit evaluations. VAT & Warranties: Ensure correct VAT handling and review client requests for collateral warranties, coordinating with Accounts and Insurance. Team & Process Management: Oversee the Contracts Administrator, provide training, and ensure smooth contract administration. Reporting & Meetings: Attend pre-contract meetings, support technical teams, and review monthly account and credit control reports . Commercial Contracts Manager Requirements: Contracts Expertise: Experience in a contracts department, with knowledge of construction industry contracts and handling customer/payment disputes , such as JCT and NEC and handling customer contract negotiations. Strong Communication: Clear letter-writing skills, ability to read complex terms & conditions, and persuasive communication to achieve agreement. Analytical & Numerate: Strong numerical skills and a questioning mindset, able to interpret financial data and not take things at face value. Organised & Methodical: Well-organised, structured approach, with the ability to manage tight deadlines and follow through on tasks. Trust & Patience: Builds confidence and trust with stakeholders, remains calm under pressure, and focuses on completing tasks thoroughly. Qualification: Relevant law qualification would be beneficial or desire to work towards this. Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days' annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking Company Funded LinkedIn Learning Account We reserve the right to close this vacancy early if we receive high numbers of applications for the role. PandoLogic.
Oct 03, 2025
Full time
Commercial Contracts Manager - Andover - at Stannah Join Our Team! We are recruiting for a Commercial Contracts Manager to join the Passenger Lifts Division at Stannah. This role is based from our Andover Head Office, candidates must live within a commutable distance. As the Commercial Contracts Manager, you will be responsible for negotiating, agreeing, and managing contract terms and conditions with clients, aiming to minimise contractual risks and liabilities while ensuring alignment with company policies. This role requires a proactive approach to managing pre- and post-order contracts, payment terms, and resolving account queries, all while providing guidance to internal departments. Our ideal candidate will have previous experience working within a contracts department. Working knowledge of construction industry contracts would be advantageous. Commercial Contracts Manager Responsibilities: Contract Negotiation: Negotiate and review contract terms with customers, focusing on payment, programme, and legal aspects, following company guidelines. Sales & Account Support: Assist in approving new sales orders, resolving account queries, and modifying payment terms based on credit evaluations. VAT & Warranties: Ensure correct VAT handling and review client requests for collateral warranties, coordinating with Accounts and Insurance. Team & Process Management: Oversee the Contracts Administrator, provide training, and ensure smooth contract administration. Reporting & Meetings: Attend pre-contract meetings, support technical teams, and review monthly account and credit control reports . Commercial Contracts Manager Requirements: Contracts Expertise: Experience in a contracts department, with knowledge of construction industry contracts and handling customer/payment disputes , such as JCT and NEC and handling customer contract negotiations. Strong Communication: Clear letter-writing skills, ability to read complex terms & conditions, and persuasive communication to achieve agreement. Analytical & Numerate: Strong numerical skills and a questioning mindset, able to interpret financial data and not take things at face value. Organised & Methodical: Well-organised, structured approach, with the ability to manage tight deadlines and follow through on tasks. Trust & Patience: Builds confidence and trust with stakeholders, remains calm under pressure, and focuses on completing tasks thoroughly. Qualification: Relevant law qualification would be beneficial or desire to work towards this. Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days' annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking Company Funded LinkedIn Learning Account We reserve the right to close this vacancy early if we receive high numbers of applications for the role. PandoLogic.
