78 jobs found

Our Client is a large coastal automotive retailer with facilities based across Sussex and Hampshire. Reporting to the General Manager, we are looking for an enthusiastic and energetic person to join their team in Chichester. Your duties will include but are not limited to the following: Repair damaged vehicle bodywork, including dents and scratches Remove and replace damaged panels Ensure all repair work aligns with manufacturer and franchise guidelines Maintain a clean and safe work environment, adhering to health and safety procedures. Strip and refit where necessary, including panel alignment and adjustment Observe, recognise and report on vehicle structure and paintwork. Ensure that all vehicles comply with the safety standards when returned to customers Removal and safe storage/disposal of vehicle components, fluids and gases as directed by work order Report any defects or damage linked to associated job but not down for repair Take care of equipment, special tools, personal tools and report any faulty equipment to your line manager Filler repairs, finished correctly in P180 and ensure pinholes are checked Ensure underseal, weld through primers and anti-corrosion measures are complete before next stage Quality control of all repairs, with final stage sign off Collaborate with the body shop team to ensure efficient, high-quality service Preparing vehicles for paintwork (including masking) Attending to and repairing scratches, scuffs and dents Mixing paint to apply to vehicles Refurbishing painted alloy wheels Refurbishing and renovating used cars ready for resale Knowledge, Skills and Experience Required: Proven experience as a panel beater Expertise with panel beating tools and equipment Team player who uses their initiative, is flexible and has a can-do attitude Excellent problem-solving skills High attention to detail and the ability to work efficiently under pressure Organised and takes responsibility for their own actions Package: Salary: 32,000 ( 38,000 OTE) Hours: 42.5 hours per week, Monday to Friday - 08:00 to 17:00, Saturday's 08.00 to 12.00 (1 in 2 on rota) Holiday: 22 days per year + bank holidays Benefits: Health cash plan, Subsidised vehicle purchase and aftersales scheme (upon completion of probation)

Service Advisor Main Dealership Location: Warrington Salary: Circa £28,600 basic + overtime + bonus OTE: £800 £1,200 per month Working Hours: 45 hours Monday to Friday Saturday mornings on rota (currently 1 in 4, paid overtime) Job Type: Full-time Permanent We re recruiting on behalf of a busy main dealership in Warrington that is expanding its Aftersales team and looking to appoint two experienced Service Advisors . You ll be joining a well-structured department consisting of Service Advisors, Service Administration, and a Service Manager, working in a fast-paced, customer-focused environment with multiple bonus opportunities available every month. The Role As a Service Advisor, you ll be the key point of contact between customers and the workshop, ensuring a smooth and professional service experience from booking through to vehicle handover. Key Responsibilities Meet and greet service customers Manage bookings, job cards, and workshop liaison Keep customers updated on vehicle progress and costs Upsell service plans, tyres, alignment, and additional work Deliver excellent customer service to maximise feedback scores Ensure accurate administration and invoicing Requirements Previous experience as a Service Advisor within a main dealership environment Strong communication and customer-facing skills Confident upselling and working to targets Organised with good IT and DMS experience Full UK Driving Licence What s on Offer Circa £28,600 basic salary Paid overtime for weekend work Realistic bonus of £800 £1,200 per month Multiple bonus gateways (customer feedback, labour sales, service plans, tyres, alignment) Stable, well-managed Aftersales department Long-term career progression opportunities Apply today to join a well-established main dealership in Warrington where your experience will be valued, your earning potential is realistic, and you ll have the opportunity to build a long-term career within a supportive Aftersales team.

We are seeking a highly skilled and motivated Sales Support Administration Manager . As the Sales Support Administration Manager will be responsible for managing and developing a small team of Sales Administrators. The ideal candidate will have a background in finance or work within a finance related industry. You will possess effective communication and negotiation skills and will serve as the key liaison between Client accounts and other internal and external stakeholders. YOU WILL BE: Manage and lead a team of Sales Support Administrators, who provide support to the Sales Team. Providing guidance, support, and mentorship to ensure their professional development. Oversee the day-to-day administrative operations, including aftersales. Develop and implement efficient processes and procedures to enhance the productivity and effectiveness of the administrative team. Act as the main point of contact between the Client Accounts and Sales department, ensuring effective communication and coordination. Build and maintain strong relationships with key accounts, serving as their primary contact for inquiries, issues, and negotiations. Collaborate with the Sales Team to ensure accurate and timely financial reporting and analysis. Monitor and manage the aftersales process, ensuring compliance with company policies and procedures. Identify opportunities for process improvements and implement best practices to streamline administrative operations. Stay updated with industry trends and regulations related to finance and administration. YOU WILL HAVE: Proven experience in a similar role, preferably in a finance-related field. Strong leadership and team management skills, with the ability to motivate and develop a team. Excellent communication and negotiation skills, with the ability to effectively liaise with internal and external stakeholders. Proficient in management software and MS Office applications (Excel, Word, PowerPoint). Strong analytical/administration and problem-solving abilities. Detail-oriented with excellent organisational and time management skills. Ability to work under pressure and meet deadlines.

Are you a Workshop Controller looking for the next step? RRG MG / MAZDA Stockport are looking for a dynamic individual to take our workshop to the next level. The role of Workshop Manager offers the opportunity to become part of the senior management team in the Aftersales department. We are looking for someone who wants to own the department as their own. We re committed to providing our employees with a great experience when they re at work, supporting them to be the best they can be. We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice. If that sounds like you, keep reading. Your future starts here The Role at a Glance: Workshop Controller Stockport Up to £45,000 OTE Plus Excellent Benefits Including Staff Car Scheme, Benefits, Manufacturer Training & Continuous Development. Reporting to the Aftersales Manager About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Joining us as a Workshop Controller offers you the opportunity to develop your career with one of the world's most prestigious companies. The Workshop Controller Role: Reporting to the Aftersales Manager you will be responsible for all aspects of the workshop management. You ll take full ownership of the department, with the autonomy to shape its day-to-day operations and implement your vision. With the full support of the management team, you ll have the opportunity to turn your ideas into reality. You ll join an established, high-performing team ranked in the top three nationally across two franchises. We re looking for someone who understands the demands of a modern franchised workshop, is driven to continuously improve processes, and can enhance technicians daily operations while working closely with parts and front-of-house teams. You ll lead a manufacturer-trained, highly qualified workshop within a department that values innovation and forward-thinking. We don t believe in doing things just because that s how they ve always been done we welcome fresh ideas that move the industry forward. About You: • Previous experience running a busy workshop • Maintaining MOT compliance • Maintaining dealer standard compliance • Technical knowledge of ICE and EV vehicles would be preferable • Knowledge of diagnostic software • Knowledge of Microsoft Office Systems • Knowledge of CDK systems or similar • Basic knowledge of warranty processes preferable. The department is committed to improving while always supporting its staff on all levels. This role would suit someone looking to build their management experience with a view to progressing to higher levels of management within an Aftersales department or with a brand. Full training and support will be offered to the successful candidate that would be ongoing through their career within RRG. Interested? Apply here for a fast-track path to the Hiring Manager. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Sales Support Specialist Are you passionate about delivering outstanding B2B customer service and keeping complex order processes running like clockwork? Do you thrive at the center of sales, logistics, and operations making things happen for customers every day? We re looking for a Sales Support Specialist to become the trusted first point of contact for our client's B2B customers, primarily furniture dealers across Europe. This is a pivotal role where your attention to detail, problem-solving mindset, and customer-first approach will directly shape the customer experience. The Role As a Sales Support Specialist, you ll own the end-to-end order journey from initial order processing through to delivery and aftersales support. You ll work closely with Sales, Operations, and Logistics to ensure orders are accurate, deliveries are smooth, and any issues are resolved quickly and professionally. Order Management Process customer orders accurately and on time Monitor service failures, identify root causes, and suggest improvements Support sales targets by maintaining high service levels Place orders with supply chain partners when required Keep customer portals accurate and up to date Customer Support Handle daily enquiries and complaints via phone and email Acknowledge and confirm orders clearly and promptly Proactively advise customers of shortages, delays, and revised availability Log, track, and resolve all customer queries efficiently Stock & Delivery Coordination Liaise with Operations to gather stock data and share insights internally and externally Support stock allocation and delivery planning with logistics partners Ensure realistic lead times to meet deadlines and control costs Administration & Reporting Maintain customer accounts and master data Prepare reports on complaints and service performance Support the Team Leader or Manager with administrative tasks Performance & Collaboration Maintain an exceptional customer service level Share weekly service updates with internal teams and customers Communicate daily with customers on service-related matters Collaborate cross-functionally and contribute to projects and performance reviews What We re Looking For 5+ years experience delivering high-quality B2B customer service Strong background in logistics and international shipping , including post-Brexit documentation and customs processes Degree-level education or equivalent professional experience Solid understanding of order processing and OTC workflows Advanced skills in Microsoft Office and ERP systems Excellent written and verbal communication skills, with a sharp eye for detail and a proactive, solutions-focused approach

We are seeking a highly organised Office Manager to join a fantastic organisation on a part-time basis . The Office Manager will pay a key part in ensuring the smooth running of day-to-day business operations. 25 - 30 hours per week across 5 days - flexible start and finish times available. Full time equivalent salary is up to 36,000 per annum. Benefits: 24 days holiday + bank holidays, increasing with length of service Company pension Company performance related bonus Enhanced maternity / paternity pay As the Office Manager , you will be responsible for: Manage office facilities including maintenance contracts Manage the provision of company telephony Oversee the archiving for all files Responsible for the building management; liaising with tenants, manage CCTV / door entry systems, point of contact for all contractors Occasional administrative support for the commercial property manager Supporting the residential property manager with easements, leasehold property enquiries, tenant queries, and sales administration / aftersales administration Occasional administrative support to the HR Officer The successful Office Manager will have the following related skills / experience: Previous office management experience Excellent attention to detail Strong organisational skills Ability to prioritise workload and work under pressure

Key Account Manager - Data Centres / UPS Systems Location: Field-based (UK-wide, with head office in Hertfordshire) Salary: Competitive + Bonus + Car Allowance + Benefits Are you an experienced Key Account Manager or Sales professional with a background in UPS systems, power electronics, or data centre infrastructure? An established global technology business is seeking a Key Account Manager to join their growing power and data centre solutions division. This is an excellent opportunity to manage a substantial portfolio of existing customers across the UK and Europe, providing strategic account management, technical support, and commercial leadership across mission-critical markets. As Key Account Manager - Data Centres / UPS Systems, you will: Take full ownership of a large portfolio of existing customers within the data centre and critical power sectors. Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention. Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs, and data racks. Work closely with internal engineering, technical, and service teams to ensure seamless delivery of complex projects and system upgrades. Understand each client's operational requirements, providing tailored technical and commercial solutions that add value. Prepare account development plans, forecasts, and performance reports to support business objectives. Collaborate with channel partners, distributors, and contractors to ensure customers receive full project and aftersales support. Represent the company at client meetings, trade events, and industry forums to strengthen brand presence and awareness. Key Skills Required for this Key Account Manager - Data Centres / UPS System job: Extensive experience in account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure. Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments. Strong technical understanding of UPS, DC power, and cooling systems. Excellent relationship-building and communication skills, with a customer-first approach. Self-motivated, proactive, and commercially focused, capable of working independently. Full UK driving licence and willingness to travel extensively across the UK. This is a fantastic opportunity to join a global business that is investing heavily in growth across the UK data centre market. You'll be responsible for nurturing key customer relationships, driving account growth, and contributing to the success of a leading power solutions provider. To apply for this Key Account Manager - Data Centres / UPS Systems role, please send your CV to (url removed) Or call (phone number removed) / (phone number removed) for more information.

Establish Tour Operator Group with different specialist brands is now seeking an experienced Travel Operations Consultant to join their team working partly in their Birmingham city centre office and partly from home but on a part time basis (3 days a week). You will play a key role in contributing to the smooth-running of the Operations department with specific responsibility for assigned tours; providing an exemplary pre and post-sale service to our customers and maintaining professional working relationships with our supplier partners. Working days Tuesday, Friday and Saturday, office hours role, but some flexibility is needed to cover outside normal office hours. Salary is circa 26k pro rota dependent on experience. JOB SUMMARY: A key role in contributing to the smooth-running of the Operations department with specific responsibility for assigned tours; providing an exemplary pre and post-sale service to our customers and maintaining professional working relationships with our supplier partners. Within the assigned product portfolio. Control room allocations and release dates Manage additional services and special requests relating to bookings Timely completion of client flight requests Provide high quality and timely communication, manifests and other documentation to all agents and suppliers Assist in writing accurate and articulate customer itineraries Arrange ticketing and boarding passes for all customers Dispatch all travel documentation to customers on time. Execute all communication in a clear and timely manner ensuring all administrative protocols are observed Close liaison with suppliers on quality control issues Conduct audit of loaded allotments and contracts data to assure accuracy in system Liaise with and assist the Finance department with supplier invoicing when required Answer incoming customer phone calls and take appropriate action for each call Input data into the reservation system platform to keep each existing customer record updated and to enter new records when appropriate Adopt company policies to resolve customer service issues, post and pre-sale Respond to customers enquiries whether by telephone or email Any other duties that the Solos group requires relating to the operational running of the business. Deliver on personal, departmental and company targets as set-out by Operations Manager EXPERIENCE REQUIRED: If you have previous experience working for a Travel Company within a Customer Service, Aftersales or Operations role we would love to hear from you! THE PACKAGE: DAYS & HOURS - Tuesday, Friday, and Saturday (Tuesday will be office based) - This role offers a mix of office and home-working and the offices are based in Birmingham city centre. Salary - 26,000 pro rota If you have recently left the Travel Industry, this is the time to return, as this is a well-funded, stable company, keen to grow again and with plenty of onward bookings and enquires! INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK and be based in UK for work. We have a high volume of applications, so unfortunately, we are unable to reply to unsuccessful applicants.

Warranty Administrator - St Helens area Franchised Motor Dealership We are currently recruiting on behalf of our client, a well-established and highly respected automotive retailer, for an experienced Warranty Administrator to join their Aftersales team. This is an excellent opportunity for a detail-oriented and commercially aware individual to play a key role in ensuring the accurate and compliant administration of manufacturer warranty and goodwill claims, while supporting customer satisfaction and departmental profitability. The Role The successful candidate will be responsible for delivering a high standard of administrative and operational support within the warranty function. You will ensure that all manufacturer warranty and goodwill procedures are applied correctly, claims are submitted accurately and within required timeframes, and brand campaign requirements are consistently met. You will work closely with the Service Managers, Technicians, Service Advisors and Manufacturer representatives to ensure full compliance and smooth operational performance. Key Responsibilities Warranty and Goodwill Administration Submit accurate daily warranty and goodwill claims in line with manufacturer guidelines. Monitor daily and weekly warranty reports, identifying and resolving outstanding issues. Ensure all jobs submitted for warranty or goodwill are correctly invoiced and costed. Escalate exceptional cases to the Manufacturer where standard procedures prevent claim submission. Maintain accurate records of submissions, rejections, credits and customer contributions. Review manufacturer credit notes for accuracy before processing through Accounts. Allocate costs for disallowed claims and returned parts appropriately. Salary 30k Basic plus bonus If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Aftersales Manager Location:Bristol Salary: up to £50,000 plus bonus, OTE up to £65,000 + Car Hours: Monday - Friday, 8am - 6pm Ref:29986 We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in thBristol area. This is a superb opportunity for an Aftersales Manager to work for a busy and well-established main dealer site, working for a fantastic brand click apply for full job details

An excellent opportunity for a European Sales Representative to join a well-established company Salary: £30,000 - £45,000 per annum depending on experience Job Type: Full Time / Permanent Location: Newtown SY16. Reporting to: UK Sales Manager Requirements: Candidate must hold a full UK driving licence & valid passport About The Company: They are one of the UK's leading manufacturers and suppliers of a wide range of quality products for luxury marine craft and safety products and hardware. Based across 3 sites in Mid-Wales, they are a medium sized business employing over 100 permanent members of staff. The company prides itself in the ability to design and manufacture engineering innovative and contemporary products and the use of quality materials. About the role To represent the company across European markets by promoting, developing, and supporting the sales of marine and safety products. This includes managing key customer relationships, developing new business opportunities, attending trade events, and ensuring exceptional customer service. Fluency in multiple European languages-particularly Italian-is highly advantageous to support key clients and distributors. Responsibilities Manage and grow sales across European territories through proactive business development and account management. Build and maintain strong relationships with distributors, OEMs, boat builders, and key customers. Identify new business opportunities, emerging markets, and potential growth sectors within Europe. Provide quotations, pricing proposals, and technical product advice to customers. Visit customers and prospects across Europe to promote Makefast's products and services. Represent Makefast at international trade shows, exhibitions, and customer events, supporting stand setup and follow-up activity. Gather and report market intelligence, competitor activity, and customer feedback to support product development and commercial strategy. Support aftersales and warranty queries, ensuring prompt resolution and high customer satisfaction. Liaise with internal departments - including Sales, Production, Design, and Logistics - to facilitate smooth order processing and delivery. Maintain accurate customer records, visit reports, and sales forecasts using CRM systems and internal tools. Ensure compliance with pricing structures, export controls, and company policies in all customer interactions. Prepare regular sales activity updates and performance reporting for the UK Sales Manager. Candidate Requirements Education / Qualifications GCSEs including English & Maths required. Business, Marketing, Engineering, or Marine qualifications desirable. Experience Proven B2B sales experience. Experience in marine, manufacturing, engineering, or technical product sales advantageous. Demonstrated success managing European customer accounts. Knowledge Understanding of engineered/technical products. Knowledge of marine sector or similar B2B industries. Familiarity with European business culture and export/logistics processes. Skills / Abilities Multilingual skills strongly preferred - Italian language desirable. Strong communication, negotiation, and presentation skills. Excellent relationship-building abilities. Confident using CRM systems and Microsoft Office. Organised with strong reporting and planning skills. Personal Attributes Self-motivated and able to work independently. Professional, confident, and customer focused. Adaptable and able to manage travel-intensive schedules. Problem-solver with a proactive commercial mindset. Other Requirements Full UK driving licence and valid passport. Ability to travel regularly across Europe, including overnight stays. Office based role with regular travel expected What's on offer Competitive salary On-site Parking. Company sick pay after 2 years. 22 days holidays plus Bank Holidays for first year, increases with service. Flexitime. Employee Assistance Programme. Cash Plan Scheme. Company Pension. If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.

Service Advisor - Car Dealership Croydon (Greater London) Monday to Friday, No Weekends £32,000 basic salary - £40,000 OTE/annum is achievable. We are looking for an experienced Automotive Service Advisor for a Franchised Car Dealership in the Croydon (Greater London) area. Benefits £32,000 Basic Salary - £40,000 with bonusses is achievable. Industry leading package Access to Perks at Work discounts Enrolment into career development programs This role is to act as the liaison between our customers and service technicians and be the face of the business when customers come in for service and repair. Meeting and greeting customers, listening to requests, scheduling appointments, estimating costs and conducting inspections. The Role Communicating with customers regarding their vehicle needs. Maintaining positive relationships with customers to ensure repeat and return custom. Using online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups with customers, using our in-hours and manufacturer systems and processes. Keeping customers updated about the status of their vehicle through the workshop Liaising with your technician colleagues about vehicle statuses, and ensuring that vehicles will be ready for customer on time. The successful Applicant Will have 2 years recent experience working as a Vehicle Service Advisor. Understand the importance of the EVHC process. Be focused on delivering a great customer experience. Had no more than 3 employers in the last 6 years. Together with a generous rewards and structured approach to training and development, this role offers real job security and every opportunity to progress. So if you are looking for a career, please apply. If we have not responded to your application within 5 working days, please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.

Warranty Administrator 28,000 - 30,000, Southwater, West Sussex (out-of-town location, own transport required), 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday, Permanent, 25 days holiday plus Bank Holidays, Statutory sick pay, workplace pension, employee benefits portal, Cycle to Work Scheme The Role This Warranty Administrator role sits within the Aftersales team of a specialist commercial vehicle business supplying and supporting minibus and midi coach operators across the UK. Working closely with the Operations and Aftersales Manager, you will take ownership of all warranty activity across multi-stage PSV vehicles, ensuring accurate attribution of liability between chassis manufacturers, body builders and conversion partners. This is a key position for someone who enjoys detail, structure and building strong relationships with both internal teams and external manufacturers. Key responsibilities will include: Receiving and processing warranty claims from the workshop and aftersales team, ensuring all required documentation is complete and accurate. Preparing and submitting warranty documentation in line with different manufacturer and OEM guidelines. Following up on claim progress with manufacturers, challenging denials where appropriate and resubmitting with additional information. Keeping stakeholders updated on the status and outcomes of warranty claims, managing expectations professionally at all times. Coordinating with vendors and suppliers to schedule warranty-related work and source replacement parts. Maintaining accurate records of warranty parts and associated vendor paperwork. Monitoring factory recalls and warranty policies, carrying out regular internal audits to ensure compliance. Ensuring all warranty work is documented correctly to maximise payment recovery from manufacturers. Producing regular reports on warranty performance, including recovery values, rejection rates and turnaround times, for senior management. Processing internal jobs and in-house repairs with appropriate documentation, quotations and invoicing, and reconciling workshop accounts for both warranty and internal work. Requirements To be successful in this Warranty Administrator position, you will ideally have experience within a similar role in the commercial vehicle, automotive or passenger transport sector, and be comfortable managing multiple claims, systems and stakeholders at once. A minimum of two years' experience in a warranty administration role within a commercial environment is highly desirable, along with strong IT capability and confidence using web-based portals for claim submission and tracking. Experience of dealer management systems such as Pinnacle or Kerridge (or similar platforms) is desirable, as are strong analytical, numerical and problem-solving skills to ensure accurate cost recovery and low rejection rates. Excellent communication and interpersonal skills are also highly desirable, as you will liaise regularly with manufacturers, suppliers, internal workshop teams, parts, finance and management. Due to the rural, out-of-town location, having your own transport is essential. This role could suit someone who has worked as a Warranty Coordinator, Service Administrator, or Aftersales Administrator. Company Information Our client is a growing, multi-franchise commercial vehicle business specialising in the sale and support of minibuses and midi coaches for both public and private sector operators. With a strong engineering background, a future-focused mindset and a commitment to delivering dependable aftersales support, they help operators maximise the uptime and performance of their fleets. The culture is professional, friendly and customer-focused, with a strong emphasis on service quality, operational excellence and long-term partnerships. As the business continues to grow its parts and aftersales operations, this Warranty Administrator role offers the chance to make a real impact and develop your expertise in a supportive team environment. Package 28,000 - 30,000 Permanent, full-time role Hours: 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday 25 days holiday plus Bank Holidays Statutory sick pay Workplace pension scheme Employee benefits portal Cycle to Work Scheme Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.

Service Advisor Car Dealership Basingstoke Up to £34,000 basic, OTE £40,000 Full-time Permanent Monday - Friday 7:30am - 17:30pm, 1 in 4 Saturdays The Role We re looking for a Service Advisor to join a busy car dealership in Basingstoke. You ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover. Duties Meet and greet service customers in the dealership Manage bookings, job cards, and workshop scheduling Upsell service plans, products, and accessories Keep customers updated on progress, costs, and approvals Ensure a professional handover on completion of work Deliver outstanding customer service to increase retention Requirements Previous experience as a Service Advisor in a car dealership or motor trade environment Strong communication and customer-facing skills Ability to upsell products and meet targets Good organisational and IT skills (DMS experience an advantage) Full UK Driving Licence preferred Benefits Up to £34,000 basic + bonus scheme Training and career progression with a franchised dealership Staff discounts on cars, service, and parts Pension scheme and company benefits Friendly, supportive dealership team Apply today to join a leading car dealership in Basingstoke as a Service Advisor. Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives.

We are seeking a motivated and dynamic Customer Service & Aftersales Specialist to join our client's team. This is an exciting role which combines customer service and aftersales responsibilities with a strong focus on customer service and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales opportunities, and efficiently managing inquiries, all while promoting our client's products and services. Please find all the details below: Job title: Customer Service & Aftersales Specialist Salary: 28,000 - 30,000 Location: Near Ashford, office based Hours: Monday - Friday, 9am - 5pm Benefits: A newly refurbished office, opportunities for career growth and development within the company, a collaborative and supportive work environment, 20 days annual leave + Bank holidays Key Responsibilities: - Customer Service: Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction. Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand. Maintain detailed records of customer interactions, transactions, and feedback in CRM systems. Handle post-sales service requests, including returns, exchanges, and technical support coordination. - Aftersales care: Conduct outbound calls to both existing and potential customers to promote our client's products and services. Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience. Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team. - Lead Generation & Sales Support: Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events). Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion. Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary. Support the sales team in tracking the progress of leads and customer conversions. - Collaboration & Reporting: Work closely with the marketing team to ensure that product promotions, offers, and campaigns are communicated effectively to customers. Provide feedback on customer trends, competitor activities, and market insights to help refine sales strategies. Generate reports on call metrics, sales performance, and lead conversion rates to assess success and identify areas for improvement. You'll be the ideal candidate for this role if you have the following: Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment. Experience processing customer orders Knolwledge of Supply Chain The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude. Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.). Strong organisational skills and attention to detail. Self-motivated, goal-oriented, and a team player. Next steps: If you are enthusiastic about delivering exceptional customer service, driving sales, and being part of a growing team, we want to hear from you! Apply now and embark on an exciting career journey with our client. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Service Advisors, Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic sports brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Surrey area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Market leading £40,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Service Advisor Franchised Motor Dealership - Wigan Our client, a well established franchised dealer group, is looking to recruit an experienced Service Advisor. As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary, Dealing with customers' requirements for service and repair work in an efficient and courteous manner. To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department. Deliver exceptional levels of customer service You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager. You will have experience in the role, ideally within a franchised car dealership Further training and development with huge career prospects Do you have exceptional customer skills or experience in a customer service advisor role? Working hours/days: Mon - Fri - 8am to 6pm 1 in 2 Saturday mornings Salary: 29k Basic + Bonus Company Benefits: Enhanced Annual Leave Company Sick Pay Career Development Time and a half for Overtime Long Service Awards Discounted Car Schemes Discount and Saving Scheme Staff Retention Rewards Employee of the Month Company Events and Gifts Company Apartment in Spain for you and your family Bonus & Commission Pension Options Free Flue Jabs and Eye Tests Confidential Wellness Support Free Tea and Coffee If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission