Job Title: New Client Enquiry Coordinator Start Date: 9th March 2026 Location: Northenden M22 4HH, South Manchester / Hybrid (50% remote after probation) Salary: £13.13 per hour (Due to increase in April) + uncapped commission (avg. £200/month, with top performers earning £300 - £400) Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: As the first point of contact, you'll play a vital role in welcoming new clients and guiding them through the early stages of their legal journey. You'll handle enquiries via phone and email, ensuring each person feels cared for, listened to and understood. This position offers a fantastic opportunity to join a supportive and fun team, with clear paths for career progression-over 50% of our Specialist Team hires are internal promotions, 14 of which were promoted within the last 12 months! Responsibilities: Deliver a 5-star client experience from the first contact Respond to enquiries by phone and email with professionalism and empathy Gather essential information to assess the validity of claims Maintain accurate client records using our case management system Collaborate with a high-performing team to ensure every enquiry is handled efficiently Person Specification: Outstanding communication and listening skills Confidence in handling sensitive conversations A friendly, professional, and proactive approach Strong IT and organisational skills A desire to learn, grow, and succeed Ability to build rapport and gain client commitment A team player mindset Salary: Base salary of £13.13 per hour (Due to increase in April) + uncapped commission (avg. £200/month, with top performers earning £300 - £400) Working Pattern & Hours: Our team work on a rotation of one week of early shifts then one week of late shifts. Early Shift: :30 - 16:30 on Friday) Late Shift: :00 - 19:30 on Friday) You will be required to work one weekend shift every third weekend, with a day off in lieu in the week, both of which will be fixed following initial training. Weekends/Bank Holidays 10:00-18:00 Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, time in lieu for any bank holidays worked Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant may also be considered for this role.
Feb 04, 2026
Full time
Job Title: New Client Enquiry Coordinator Start Date: 9th March 2026 Location: Northenden M22 4HH, South Manchester / Hybrid (50% remote after probation) Salary: £13.13 per hour (Due to increase in April) + uncapped commission (avg. £200/month, with top performers earning £300 - £400) Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: As the first point of contact, you'll play a vital role in welcoming new clients and guiding them through the early stages of their legal journey. You'll handle enquiries via phone and email, ensuring each person feels cared for, listened to and understood. This position offers a fantastic opportunity to join a supportive and fun team, with clear paths for career progression-over 50% of our Specialist Team hires are internal promotions, 14 of which were promoted within the last 12 months! Responsibilities: Deliver a 5-star client experience from the first contact Respond to enquiries by phone and email with professionalism and empathy Gather essential information to assess the validity of claims Maintain accurate client records using our case management system Collaborate with a high-performing team to ensure every enquiry is handled efficiently Person Specification: Outstanding communication and listening skills Confidence in handling sensitive conversations A friendly, professional, and proactive approach Strong IT and organisational skills A desire to learn, grow, and succeed Ability to build rapport and gain client commitment A team player mindset Salary: Base salary of £13.13 per hour (Due to increase in April) + uncapped commission (avg. £200/month, with top performers earning £300 - £400) Working Pattern & Hours: Our team work on a rotation of one week of early shifts then one week of late shifts. Early Shift: :30 - 16:30 on Friday) Late Shift: :00 - 19:30 on Friday) You will be required to work one weekend shift every third weekend, with a day off in lieu in the week, both of which will be fixed following initial training. Weekends/Bank Holidays 10:00-18:00 Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, time in lieu for any bank holidays worked Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant may also be considered for this role.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 04, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Operations Coordinator Worthing Full-time 8-5pm ( 1 hour for lunch) Salary: £34,000.00 Office-based - Driving License Required ENHANCED DBS WILL BE TAKEN OUT Hunters' client, a busy and growing business are looking for an organised, proactive Operations Coordinator to support a busy, professional team. This is a varied role with real responsibility from day one, ideal for someone who enjoys juggling priorities and delivering excellent service. Operations Coordinator - About You: Strong Microsoft Office skills, particularly Excel (Xero experience desirable) Highly organised with excellent planning and time-management skills Customer-focused with a confident telephone manner Experience coordinating contractors, trades, or field teams (advantageous) Full UK driving licence Operations Coordinator - What You'll Do: Coordinate operational schedules, contractors, and resources Support the rollout, testing, and training of new software systems Build strong relationships with customers using a solution-focused approach Communicate effectively with internal and external stakeholders Handle confidential information with discretion Operations Coordinator -Why Join Us: Busy, professional working environment Modern office in West Worthing, five minutes from the station Discretionary bonus scheme Team socials Christmas to New Year office closure
Feb 04, 2026
Full time
Operations Coordinator Worthing Full-time 8-5pm ( 1 hour for lunch) Salary: £34,000.00 Office-based - Driving License Required ENHANCED DBS WILL BE TAKEN OUT Hunters' client, a busy and growing business are looking for an organised, proactive Operations Coordinator to support a busy, professional team. This is a varied role with real responsibility from day one, ideal for someone who enjoys juggling priorities and delivering excellent service. Operations Coordinator - About You: Strong Microsoft Office skills, particularly Excel (Xero experience desirable) Highly organised with excellent planning and time-management skills Customer-focused with a confident telephone manner Experience coordinating contractors, trades, or field teams (advantageous) Full UK driving licence Operations Coordinator - What You'll Do: Coordinate operational schedules, contractors, and resources Support the rollout, testing, and training of new software systems Build strong relationships with customers using a solution-focused approach Communicate effectively with internal and external stakeholders Handle confidential information with discretion Operations Coordinator -Why Join Us: Busy, professional working environment Modern office in West Worthing, five minutes from the station Discretionary bonus scheme Team socials Christmas to New Year office closure
Customer Service Coordinator £25,000 Gravesend Full time Permanent Monday to Friday 6am - 2pm Do you have experience in a busy fast paced environment? Do you have experience in customer service/helpdesk roles? Attega Group is working on behalf of our client as their in-house recruitment provider. We are currently recruiting for a Customer Service Coordinator to join their team. The main purpose of this Customer Service Coordinator role is to support the help desk and liaise with our engineers. In return, our client is offering a salary of up to £25,000 P/A , depending on experience. Company benefits also include: 20 days holiday plus bank, Company events This role is full-time and permanent . The hours of work will be 6am - 2pm Monday - Friday. Reporting to the line manager your responsibilities will include: Handle incoming telephone calls from drainage engineers, customers, and colleagues. Deal with a busy shared inbox, dealing with all emails in a timely manner. Log new job requests onto internal job management systems and client portals. Plan and allocate incoming jobs, ensuring SLA timescales are met and responding promptly to emergency requests. Provide on-site support and assistance to drainage engineers as needed. The ideal candidate: Previous experience in a busy helpdesk environment, engineer scheduling, or a fast-paced, customer-focused role. Excellent communication and organisational abilities Strong administrative skills with a high level of attention to detail. Proficient in Microsoft Office, particularly Word and Excel. A proactive team player with the ability to work independently and meet deadlines For more information on our Customer Service Coordinator role, please contact Amy in the Attega Group offices today!
Feb 04, 2026
Full time
Customer Service Coordinator £25,000 Gravesend Full time Permanent Monday to Friday 6am - 2pm Do you have experience in a busy fast paced environment? Do you have experience in customer service/helpdesk roles? Attega Group is working on behalf of our client as their in-house recruitment provider. We are currently recruiting for a Customer Service Coordinator to join their team. The main purpose of this Customer Service Coordinator role is to support the help desk and liaise with our engineers. In return, our client is offering a salary of up to £25,000 P/A , depending on experience. Company benefits also include: 20 days holiday plus bank, Company events This role is full-time and permanent . The hours of work will be 6am - 2pm Monday - Friday. Reporting to the line manager your responsibilities will include: Handle incoming telephone calls from drainage engineers, customers, and colleagues. Deal with a busy shared inbox, dealing with all emails in a timely manner. Log new job requests onto internal job management systems and client portals. Plan and allocate incoming jobs, ensuring SLA timescales are met and responding promptly to emergency requests. Provide on-site support and assistance to drainage engineers as needed. The ideal candidate: Previous experience in a busy helpdesk environment, engineer scheduling, or a fast-paced, customer-focused role. Excellent communication and organisational abilities Strong administrative skills with a high level of attention to detail. Proficient in Microsoft Office, particularly Word and Excel. A proactive team player with the ability to work independently and meet deadlines For more information on our Customer Service Coordinator role, please contact Amy in the Attega Group offices today!
Service Operations Coordinator Berkshire / Hertfordshire Multi-Site / Hybrid £30,000 - £34,000 Full-time Permanent We are collaborating with a well-established and expanding organisation seeking a proactive and organised Service Operations Coordinator to serve as the primary point of contact for their service team. This varied, hands-on role is pivotal in ensuring service jobs progress seamlessly from initial customer enquiry through to completion and invoicing. You will cultivate strong working relationships with customers, technicians, suppliers, and internal teams daily. Key Responsibilities Manage service requests from initiation to completion Schedule and despatch technicians across multiple sites Provide customers with timely updates on job progress and expected timelines Order parts and coordinate site deliveries Track jobs, documentation, and billing information accurately Follow up on open and completed service tickets Prepare quotes and proposals for customers Liaise with suppliers regarding warranties and repairs Maintain technician schedules and manage van stock Candidate Profile Confident communicator with a strong customer-focused approach Highly organised with exceptional attention to detail Able to manage multiple priorities effectively within a fast-paced environment Experience in coordination, service, or customer support is advantageous but not essential full training will be provided What We Offer Permanent position within a supportive and growing organisation Hybrid working across multiple sites for flexibility and variety Clear opportunities for personal and professional development within service and operations as the business expands How to Apply Please submit your up-to-date CV. A consultant will contact you shortly to provide further details about this confidential opportunity.
Feb 04, 2026
Full time
Service Operations Coordinator Berkshire / Hertfordshire Multi-Site / Hybrid £30,000 - £34,000 Full-time Permanent We are collaborating with a well-established and expanding organisation seeking a proactive and organised Service Operations Coordinator to serve as the primary point of contact for their service team. This varied, hands-on role is pivotal in ensuring service jobs progress seamlessly from initial customer enquiry through to completion and invoicing. You will cultivate strong working relationships with customers, technicians, suppliers, and internal teams daily. Key Responsibilities Manage service requests from initiation to completion Schedule and despatch technicians across multiple sites Provide customers with timely updates on job progress and expected timelines Order parts and coordinate site deliveries Track jobs, documentation, and billing information accurately Follow up on open and completed service tickets Prepare quotes and proposals for customers Liaise with suppliers regarding warranties and repairs Maintain technician schedules and manage van stock Candidate Profile Confident communicator with a strong customer-focused approach Highly organised with exceptional attention to detail Able to manage multiple priorities effectively within a fast-paced environment Experience in coordination, service, or customer support is advantageous but not essential full training will be provided What We Offer Permanent position within a supportive and growing organisation Hybrid working across multiple sites for flexibility and variety Clear opportunities for personal and professional development within service and operations as the business expands How to Apply Please submit your up-to-date CV. A consultant will contact you shortly to provide further details about this confidential opportunity.
Salary: 27,800.00 per annum Hours: Monday to Friday 08:00 - 17:00, 40 hours per week. Location: Telford, TF1 7LJ When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 25 days of annual leave - Access to our company pension scheme - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; - Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes - Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers - Completing debriefs with front line staff and reporting necessary actions or updates as required - Face-to-face engagement with drivers, supporting them to address any issues on route - Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue - Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for - Previous experience operating within a similar industry; waste/transport/logistics - Able to demonstrate an understanding of transport compliance and WTD - Good communication skills communicating with people of all levels including drivers, frontline employees and customers - Ability to organise a busy workload and operate at a fast pace Working with a quality management system e.g. ISO Managing transport compliance. Experienced IT Skills, and the ability to adapt to Google operating systems What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 04, 2026
Full time
Salary: 27,800.00 per annum Hours: Monday to Friday 08:00 - 17:00, 40 hours per week. Location: Telford, TF1 7LJ When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 25 days of annual leave - Access to our company pension scheme - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; - Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes - Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers - Completing debriefs with front line staff and reporting necessary actions or updates as required - Face-to-face engagement with drivers, supporting them to address any issues on route - Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue - Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for - Previous experience operating within a similar industry; waste/transport/logistics - Able to demonstrate an understanding of transport compliance and WTD - Good communication skills communicating with people of all levels including drivers, frontline employees and customers - Ability to organise a busy workload and operate at a fast pace Working with a quality management system e.g. ISO Managing transport compliance. Experienced IT Skills, and the ability to adapt to Google operating systems What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Customer Service Coordinator £12.90 per hour PAYE Pollards Wood, Chalfont St. Giles 18 Month Contract Our client is currently searching for a Customer Service Coordinator to join their team at their Pollards Wood office in Chalfont St. Giles Responsibilities: Customer & Field Engineer Coordination Serve as a central point of contact between healthcare professionals (e click apply for full job details
Feb 04, 2026
Contractor
Customer Service Coordinator £12.90 per hour PAYE Pollards Wood, Chalfont St. Giles 18 Month Contract Our client is currently searching for a Customer Service Coordinator to join their team at their Pollards Wood office in Chalfont St. Giles Responsibilities: Customer & Field Engineer Coordination Serve as a central point of contact between healthcare professionals (e click apply for full job details
Front Office Coordinator Bupa Dental Grange Rd At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human. We're a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We're investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you'll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make. The purpose of this job is Lead with a smile-support, coach, and inspire our front office team while being the first friendly face our customers see. What you'll need to make it possible: Provide leadership and coaching to the reception team, fostering capability, accountability, and professional development while supporting recruitment and performance review processes. Coordinate efficient front office operations, ensuring daily activities are delivered consistently in line with Bupa Dental policies, procedures, and service standards. Monitor practice performance and systems by tracking key operational metrics, maintaining accurate reporting, and leveraging business systems to support informed decision making. Champion patient experience and service improvement, addressing feedback and complaints professionally, contributing to continuous improvement initiatives, and supporting the Practice Manager to ensure seamless practice operations. Why you'll love it? A people first culture that supports your health, happiness, and wellbeing. Career growth opportunities through ongoing learning and internal pathways. Exclusive benefits and discounts, including health insurance, tech, fitness, and lifestyle perks. A workplace that recognises, rewards, and celebrates your success. If this sounds exciting, we'd love to hear from you. Let's shape the future of healthcare, together. At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.
Feb 04, 2026
Full time
Front Office Coordinator Bupa Dental Grange Rd At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human. We're a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We're investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you'll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make. The purpose of this job is Lead with a smile-support, coach, and inspire our front office team while being the first friendly face our customers see. What you'll need to make it possible: Provide leadership and coaching to the reception team, fostering capability, accountability, and professional development while supporting recruitment and performance review processes. Coordinate efficient front office operations, ensuring daily activities are delivered consistently in line with Bupa Dental policies, procedures, and service standards. Monitor practice performance and systems by tracking key operational metrics, maintaining accurate reporting, and leveraging business systems to support informed decision making. Champion patient experience and service improvement, addressing feedback and complaints professionally, contributing to continuous improvement initiatives, and supporting the Practice Manager to ensure seamless practice operations. Why you'll love it? A people first culture that supports your health, happiness, and wellbeing. Career growth opportunities through ongoing learning and internal pathways. Exclusive benefits and discounts, including health insurance, tech, fitness, and lifestyle perks. A workplace that recognises, rewards, and celebrates your success. If this sounds exciting, we'd love to hear from you. Let's shape the future of healthcare, together. At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.
Title: Customer Account Coordinator - 18 Months FTC Salary: Dependent on experience Working hours: Day Shift, Monday - Friday Location: Shepshed, Leicestershire VH Talent is working collaboratively with our client, a renowned, global engineering organisation to appoint a Customer Account Coordinator on an initial 18 Months FTC. Are you a customer focused individual who prides themselves in going above and beyond to deliver an exceptional service to your client-base? If so, this role could be perfect for you! As Customer Account Coordinator, you will be the primary contact for our client s customers. Answering all enquires efficiently, providing a proactive and bespoke service to ensure the best customer satisfaction. Interested to learn more, call Vikki! The Customer Account Coordinator (18 Months FTC) Role: Process customer purchase orders by reviewing requirements and accurately entering data into the ERP system. Stay current on import and export compliance requirements, monitoring regulatory changes and advising management on new or pending legislation that could impact business operations, while ensuring all mandatory government filings remain up to date. Interpret and apply relevant trade legislation, ensuring compliance with the most recent regulatory updates. Maintain and update export license records and logs. Provide support during internal and external compliance audits, working closely with Trade Compliance leadership as needed. Prepare, update, and maintain compliance-related reports and documentation. Generate customer quotations and supporting documentation, effectively managing priorities to consistently meet service expectations. Act as the main customer liaison for order management and enquiries, communicating with buyers and supply chain contacts via phone and email. Organise and coordinate customer visits and meetings when required. Route pricing-related questions to Senior Representatives or Commercial teams to ensure correct commercial terms are applied. Collaborate with Procurement, Demand Planning, and Manufacturing teams to develop accurate costings to support quotation activity. Leverage SAP or similar ERP systems to identify repeat and standard products, confirm availability, and assess lead times for customer orders. You ll Need: Experience of using an ERP system, preferably SAP is desirable however not essential Previous experience of working in a Manufacturing or Engineering setting Attention to detail by ensuring all orders are recorded accurately Able to build excellent relationships with customers to encourage long term repeat business Able to gather data and present to a Senior Leader Good problem solving skills with the ability to use own initiative to provide solutions Working knowledge of import/export trade compliance requirements, including ITAR, EAR, OFAC, NRC, and U.S. Customs and Border Protection regulations. Proficient in Microsoft packages; Word, Outlook, Excel What s in it for you: Company bonus scheme Income Protection Pension Scheme offers up to 10% company contribution Employee discounts on various services and goods Training and development opportunities Being part of an organisation that rewards success and advocates employee appreciation Early finish Fridays Potential for the role to become permanent VH Talent, your Permanent and FTC Recruitment Partner!
Feb 04, 2026
Full time
Title: Customer Account Coordinator - 18 Months FTC Salary: Dependent on experience Working hours: Day Shift, Monday - Friday Location: Shepshed, Leicestershire VH Talent is working collaboratively with our client, a renowned, global engineering organisation to appoint a Customer Account Coordinator on an initial 18 Months FTC. Are you a customer focused individual who prides themselves in going above and beyond to deliver an exceptional service to your client-base? If so, this role could be perfect for you! As Customer Account Coordinator, you will be the primary contact for our client s customers. Answering all enquires efficiently, providing a proactive and bespoke service to ensure the best customer satisfaction. Interested to learn more, call Vikki! The Customer Account Coordinator (18 Months FTC) Role: Process customer purchase orders by reviewing requirements and accurately entering data into the ERP system. Stay current on import and export compliance requirements, monitoring regulatory changes and advising management on new or pending legislation that could impact business operations, while ensuring all mandatory government filings remain up to date. Interpret and apply relevant trade legislation, ensuring compliance with the most recent regulatory updates. Maintain and update export license records and logs. Provide support during internal and external compliance audits, working closely with Trade Compliance leadership as needed. Prepare, update, and maintain compliance-related reports and documentation. Generate customer quotations and supporting documentation, effectively managing priorities to consistently meet service expectations. Act as the main customer liaison for order management and enquiries, communicating with buyers and supply chain contacts via phone and email. Organise and coordinate customer visits and meetings when required. Route pricing-related questions to Senior Representatives or Commercial teams to ensure correct commercial terms are applied. Collaborate with Procurement, Demand Planning, and Manufacturing teams to develop accurate costings to support quotation activity. Leverage SAP or similar ERP systems to identify repeat and standard products, confirm availability, and assess lead times for customer orders. You ll Need: Experience of using an ERP system, preferably SAP is desirable however not essential Previous experience of working in a Manufacturing or Engineering setting Attention to detail by ensuring all orders are recorded accurately Able to build excellent relationships with customers to encourage long term repeat business Able to gather data and present to a Senior Leader Good problem solving skills with the ability to use own initiative to provide solutions Working knowledge of import/export trade compliance requirements, including ITAR, EAR, OFAC, NRC, and U.S. Customs and Border Protection regulations. Proficient in Microsoft packages; Word, Outlook, Excel What s in it for you: Company bonus scheme Income Protection Pension Scheme offers up to 10% company contribution Employee discounts on various services and goods Training and development opportunities Being part of an organisation that rewards success and advocates employee appreciation Early finish Fridays Potential for the role to become permanent VH Talent, your Permanent and FTC Recruitment Partner!
Location: Stoke-On-Trent Salary: £25,860.10 a year You'll be responsible for the administration of property maintenance, compliance and repairs work. You'll also help with the development of a comprehensive property database and other associated record systems within the Property Team and wider Group. Job requirements • Co-ordinate all property information, including maintenance jobs and compliance records, to ensure they are up to date, flagging any issues to Property Team management. • Assist with any duties and activities that form part of the Customer Hub service, as and when required. • Arrange, attend and minute any Property Team or inter-departmental meetings as required, including the preparation of any associated / required documents. • Assist the Property Team management with any administrative tasks as requested, such as preparing and provision of data reports. • Update Group systems with any customer contact and ensure all information is recorded accurately and in a timely manner. • Undertake any administrative duties as required by the Property Management Team in relation to the Asset Management Strategy. What we're looking for • Educated to GCSE level or equivalent or qualified by substantial experience in this area. • Experience of working in compliance coordination, property maintenance and repairs administration is essential. • Experience of working for a social housing provider or local authority would be desirable. • Experience of working as part of a team and having a 'one team approach' and a 'can do' attitude. • Excellent communication skills to liaise with contractors and colleagues. • Understanding of what great customer service is. • Ability to work under pressure and manage multiple tasks and demands. Help us wave goodbye to stigmas and hello to a new chapter of affordable housing. We'll be interviewing as we go so might close the application process early if we find the right person. Closing date: 23rd February 2026 Shortlist date: 24th February 2026 Interview date: TBC
Feb 04, 2026
Full time
Location: Stoke-On-Trent Salary: £25,860.10 a year You'll be responsible for the administration of property maintenance, compliance and repairs work. You'll also help with the development of a comprehensive property database and other associated record systems within the Property Team and wider Group. Job requirements • Co-ordinate all property information, including maintenance jobs and compliance records, to ensure they are up to date, flagging any issues to Property Team management. • Assist with any duties and activities that form part of the Customer Hub service, as and when required. • Arrange, attend and minute any Property Team or inter-departmental meetings as required, including the preparation of any associated / required documents. • Assist the Property Team management with any administrative tasks as requested, such as preparing and provision of data reports. • Update Group systems with any customer contact and ensure all information is recorded accurately and in a timely manner. • Undertake any administrative duties as required by the Property Management Team in relation to the Asset Management Strategy. What we're looking for • Educated to GCSE level or equivalent or qualified by substantial experience in this area. • Experience of working in compliance coordination, property maintenance and repairs administration is essential. • Experience of working for a social housing provider or local authority would be desirable. • Experience of working as part of a team and having a 'one team approach' and a 'can do' attitude. • Excellent communication skills to liaise with contractors and colleagues. • Understanding of what great customer service is. • Ability to work under pressure and manage multiple tasks and demands. Help us wave goodbye to stigmas and hello to a new chapter of affordable housing. We'll be interviewing as we go so might close the application process early if we find the right person. Closing date: 23rd February 2026 Shortlist date: 24th February 2026 Interview date: TBC
Office Manager / Coordinator Freelance - ongoing work 20/hour PAYE Derby Are you a highly organized professional with a knack for facilities management and team leadership? We are seeking an Office Manager & Operations Co-ordinator to support our Area Director in driving business efficiency and maintaining a professional environment for our staff and customers. The Role Reporting directly to the Area Director , you will ensure the smooth day-to-day running of our regional hub. Your mission is to maximize office efficiency and evolve our internal procedures to support business growth. Key Responsibilities Team Leadership: Manage and motivate the Administration Team through regular communication, performance reviews, and continuous improvement meetings. Facilities Management: Oversee building maintenance, utility services, and the upkeep of general office equipment (telephones, AC, etc.). Health & Safety: Act as the regional lead for H&S, ensuring all procedures comply with legislation and emergency protocols are robust. Supplier Management: Maintain strong relationships with external vendors, manage ordering within budgets, and source new suppliers when necessary. Operations & HR: Assist with recruitment, inductions, and absence management in line with company policy and employment legislation. What We're Looking For Technical Proficiency: Strong skills in Microsoft Office (Word, Excel, PowerPoint, and Outlook). Operational Knowledge: A deep understanding of office procedures, building maintenance, and H&S legislation. People Skills: Proven ability to manage teams, support staff learning and development (PDPs), and maintain professional relationships with both internal and external stakeholders. Growth Mindset: The ability to adapt procedures as the region grows while ensuring all departments work together effectively. Apply here or call (phone number removed) Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 04, 2026
Seasonal
Office Manager / Coordinator Freelance - ongoing work 20/hour PAYE Derby Are you a highly organized professional with a knack for facilities management and team leadership? We are seeking an Office Manager & Operations Co-ordinator to support our Area Director in driving business efficiency and maintaining a professional environment for our staff and customers. The Role Reporting directly to the Area Director , you will ensure the smooth day-to-day running of our regional hub. Your mission is to maximize office efficiency and evolve our internal procedures to support business growth. Key Responsibilities Team Leadership: Manage and motivate the Administration Team through regular communication, performance reviews, and continuous improvement meetings. Facilities Management: Oversee building maintenance, utility services, and the upkeep of general office equipment (telephones, AC, etc.). Health & Safety: Act as the regional lead for H&S, ensuring all procedures comply with legislation and emergency protocols are robust. Supplier Management: Maintain strong relationships with external vendors, manage ordering within budgets, and source new suppliers when necessary. Operations & HR: Assist with recruitment, inductions, and absence management in line with company policy and employment legislation. What We're Looking For Technical Proficiency: Strong skills in Microsoft Office (Word, Excel, PowerPoint, and Outlook). Operational Knowledge: A deep understanding of office procedures, building maintenance, and H&S legislation. People Skills: Proven ability to manage teams, support staff learning and development (PDPs), and maintain professional relationships with both internal and external stakeholders. Growth Mindset: The ability to adapt procedures as the region grows while ensuring all departments work together effectively. Apply here or call (phone number removed) Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Customer Service Coordinator East Midlands Gateway Hybrid role 4 days in the office, 1 day from home, with a weekend rota for order processing. Join our snack-loving team Were looking for a Customer Service Coordinator to join us at KP Snacks. If youre ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you this could be your next big move. About
Feb 04, 2026
Full time
Customer Service Coordinator East Midlands Gateway Hybrid role 4 days in the office, 1 day from home, with a weekend rota for order processing. Join our snack-loving team Were looking for a Customer Service Coordinator to join us at KP Snacks. If youre ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you this could be your next big move. About
A leading financial services provider in Belfast is seeking candidates for a customer support role with Northridge Finance. This position involves handling customer inquiries, managing complaints, and ensuring compliance with company procedures. Ideal candidates should have excellent communication skills and a flexible approach to working hours. This role offers opportunities for professional growth and a supportive working environment, including health and wellbeing initiatives.
Feb 04, 2026
Full time
A leading financial services provider in Belfast is seeking candidates for a customer support role with Northridge Finance. This position involves handling customer inquiries, managing complaints, and ensuring compliance with company procedures. Ideal candidates should have excellent communication skills and a flexible approach to working hours. This role offers opportunities for professional growth and a supportive working environment, including health and wellbeing initiatives.
Creative Project Manager / Account Manager - Packaging Location: Berkhamsted (Hybrid - 3 days office, 2 home) Salary : DOE Company: A leading packaging and branding design agency. Role: Responsible for looking after account and/or projects from initial concept to completion - working across adaptive packaging design projects. This is a role for someone who loves being right at the heart of creative delivery - building strong client relationships, collaborating closely with studio teams, and keeping projects running smoothly from brief through to final delivery. Serves as a day-to-day contact Managing adaptive packaging design projects end-to-end Acting as a key point of contact for clients, designers and stakeholders Creating clear briefs, managing amends, approvals and timelines Partnering closely with our Studio, Design and Process teams Presenting work to clients with confidence and commercial awareness Keeping a close eye on quality, detail, budgets and delivery Participate in meetings with existing clients and internal teams Ensure high quality standards in all client deliverables Requirements: Packaging industry experience Proven account / project management within a creative n agency / design preferred Design / Artwork / Adaptive experience highly desirable Highly organised, calm under pressure and comfortable juggling multiple projects Confident communicator who enjoys working with creatives and clients alike A proactive team player with a great eye for detail and a solutions-focused mindset A good understanding of creative processes and how design projects Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; account manager / project manager / project manager / customer service / client services / branding / packaging / print / design / creative / CSR / customer service representative / account co-ordinator / account coordinator / adaptive packaging design / creative account manager / creative project manager
Feb 04, 2026
Full time
Creative Project Manager / Account Manager - Packaging Location: Berkhamsted (Hybrid - 3 days office, 2 home) Salary : DOE Company: A leading packaging and branding design agency. Role: Responsible for looking after account and/or projects from initial concept to completion - working across adaptive packaging design projects. This is a role for someone who loves being right at the heart of creative delivery - building strong client relationships, collaborating closely with studio teams, and keeping projects running smoothly from brief through to final delivery. Serves as a day-to-day contact Managing adaptive packaging design projects end-to-end Acting as a key point of contact for clients, designers and stakeholders Creating clear briefs, managing amends, approvals and timelines Partnering closely with our Studio, Design and Process teams Presenting work to clients with confidence and commercial awareness Keeping a close eye on quality, detail, budgets and delivery Participate in meetings with existing clients and internal teams Ensure high quality standards in all client deliverables Requirements: Packaging industry experience Proven account / project management within a creative n agency / design preferred Design / Artwork / Adaptive experience highly desirable Highly organised, calm under pressure and comfortable juggling multiple projects Confident communicator who enjoys working with creatives and clients alike A proactive team player with a great eye for detail and a solutions-focused mindset A good understanding of creative processes and how design projects Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; account manager / project manager / project manager / customer service / client services / branding / packaging / print / design / creative / CSR / customer service representative / account co-ordinator / account coordinator / adaptive packaging design / creative account manager / creative project manager
Scheduling Coordinator required for my well esyablisehd client, based on the outskirts of Loughborough Own tramsport is essential, due to the location Office based role Job role: Reporting to the Senior Scheduling Coordinator you will be responsible for the day-to-day activities associated with the scheduling of engineers works within the PAT team as detailed but not limited to the lists below. You will be asked to carry out a range of task s that you are competent to do so or will receive additional training to gain competency. Duties: Complete scheduling activities to meet business needs. Provide updates to PAT Manager. Assess and resolve customer issues where possible or pass them on to be actioned. Provide scheduling of the job cycle process within the department up to the point of invoice. Ensuring working away notices and accommodation bookings are actioned in a timely manner. Ensure all allocated engineers schedules are up to date and sent as required. Ensure that you are utilizing the systems put in place to ensure the smooth workflow through the department. Check and action work reminders for repeat services. Attending client meetings where required to do so (Remotely or in person). Populate engineers calendars and send works as required. Where required populate and send PPM customer spreadsheets. Processing of Client purchase orders for works. Facilitate as required the supply of competency evidence to customers. Facilitate as required the supply of Risk assessments, Method Statements, and permits required by the customer for engineers to gain access to site. Send booking notifications to customers as required. Send booking notifications internally where parts or additional equipment is needed to facilitate work Dealing with client queries, arising from on-site activities, where needed. Take relevant customer phone calls. Action client requests for documentation, clarification and escalation as required. Efficiently communicate with customers via Telephone and Email. Respond to customers in-line with desired internal KPI s. (Generally same day acknowledgement 24hr max and 72hr update or resolution.) Experience Maintain a professional & positive attitude whilst at work, always. Display a hard working & competent, forward thinker who is reliable and able to work well both on their own and as part of a team. Display flexibility and willingness to develop and learn new skills.
Feb 04, 2026
Full time
Scheduling Coordinator required for my well esyablisehd client, based on the outskirts of Loughborough Own tramsport is essential, due to the location Office based role Job role: Reporting to the Senior Scheduling Coordinator you will be responsible for the day-to-day activities associated with the scheduling of engineers works within the PAT team as detailed but not limited to the lists below. You will be asked to carry out a range of task s that you are competent to do so or will receive additional training to gain competency. Duties: Complete scheduling activities to meet business needs. Provide updates to PAT Manager. Assess and resolve customer issues where possible or pass them on to be actioned. Provide scheduling of the job cycle process within the department up to the point of invoice. Ensuring working away notices and accommodation bookings are actioned in a timely manner. Ensure all allocated engineers schedules are up to date and sent as required. Ensure that you are utilizing the systems put in place to ensure the smooth workflow through the department. Check and action work reminders for repeat services. Attending client meetings where required to do so (Remotely or in person). Populate engineers calendars and send works as required. Where required populate and send PPM customer spreadsheets. Processing of Client purchase orders for works. Facilitate as required the supply of competency evidence to customers. Facilitate as required the supply of Risk assessments, Method Statements, and permits required by the customer for engineers to gain access to site. Send booking notifications to customers as required. Send booking notifications internally where parts or additional equipment is needed to facilitate work Dealing with client queries, arising from on-site activities, where needed. Take relevant customer phone calls. Action client requests for documentation, clarification and escalation as required. Efficiently communicate with customers via Telephone and Email. Respond to customers in-line with desired internal KPI s. (Generally same day acknowledgement 24hr max and 72hr update or resolution.) Experience Maintain a professional & positive attitude whilst at work, always. Display a hard working & competent, forward thinker who is reliable and able to work well both on their own and as part of a team. Display flexibility and willingness to develop and learn new skills.
Job Title: Activity Co-Ordinator Location: Tunbridge Wells Salary : £28,000-£32,240 Hours: 40 hours per week, including shifts on weekends and public holidays Contract Type : Fixed Term Contract 12 months Purpose of the Role: Our client, a leading provider of housing solutions, is seeking an Activity Coordinator for their Tunbridge Wells site. The postholder will be responsible for planning, organising, and delivering a varied programme of recreational and wellbeing activities for Service Users (SUs) living on site. Working closely with local organisations, charities, and community groups, the Activity Coordinator will help create meaningful opportunities for engagement and community integration. All activities must be inclusive, culturally sensitive, and tailored to the needs, interests, and backgrounds of the SU population. Duties and Responsibilities: Plan and deliver a weekly and monthly programme of activities, including sports, arts and crafts, language classes, cultural events, and wellbeing sessions. Gather SU feedback regularly and adapt activities to meet their needs and interests. Ensure all activities are risk assessed and comply with safeguarding and health & safety policies. Build partnerships and coordinate visits, workshops, and events with local organisations, charities, and community groups. Promote SU participation, ensuring activities are inclusive, accessible, and supportive. Identify and escalate welfare concerns to the appropriate internal teams. Maintain accurate records, manage activity resources, and produce monthly reports. Work collaboratively with managers, support teams, and volunteers, attending meetings as required. Stay informed about local opportunities and respond promptly to feedback or changing needs. Maintain confidentiality and uphold professional conduct at all times. Required Skills: Previous experience in planning and organising activities. Ability to deliver diverse activities. Knowledge of safeguarding and health & safety. Experience managing groups and promoting inclusivity. Strong communication and interpersonal skills. Flexible, adaptable, and solution-focused. Good organisational and administrative skills. Full UK driving licence required due to the location of the site. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Feb 04, 2026
Contractor
Job Title: Activity Co-Ordinator Location: Tunbridge Wells Salary : £28,000-£32,240 Hours: 40 hours per week, including shifts on weekends and public holidays Contract Type : Fixed Term Contract 12 months Purpose of the Role: Our client, a leading provider of housing solutions, is seeking an Activity Coordinator for their Tunbridge Wells site. The postholder will be responsible for planning, organising, and delivering a varied programme of recreational and wellbeing activities for Service Users (SUs) living on site. Working closely with local organisations, charities, and community groups, the Activity Coordinator will help create meaningful opportunities for engagement and community integration. All activities must be inclusive, culturally sensitive, and tailored to the needs, interests, and backgrounds of the SU population. Duties and Responsibilities: Plan and deliver a weekly and monthly programme of activities, including sports, arts and crafts, language classes, cultural events, and wellbeing sessions. Gather SU feedback regularly and adapt activities to meet their needs and interests. Ensure all activities are risk assessed and comply with safeguarding and health & safety policies. Build partnerships and coordinate visits, workshops, and events with local organisations, charities, and community groups. Promote SU participation, ensuring activities are inclusive, accessible, and supportive. Identify and escalate welfare concerns to the appropriate internal teams. Maintain accurate records, manage activity resources, and produce monthly reports. Work collaboratively with managers, support teams, and volunteers, attending meetings as required. Stay informed about local opportunities and respond promptly to feedback or changing needs. Maintain confidentiality and uphold professional conduct at all times. Required Skills: Previous experience in planning and organising activities. Ability to deliver diverse activities. Knowledge of safeguarding and health & safety. Experience managing groups and promoting inclusivity. Strong communication and interpersonal skills. Flexible, adaptable, and solution-focused. Good organisational and administrative skills. Full UK driving licence required due to the location of the site. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Customer Service Coordinator Job Description Are you a proactive and customer-focused individual seeking your next permanent opportunity in a dynamic environment? If so, we may have just the role for you. We're currently looking for a dedicated Customer ServiceCoordinator to join our team and play a key role in delivering exceptional service to our valued customers click apply for full job details
Feb 04, 2026
Full time
Customer Service Coordinator Job Description Are you a proactive and customer-focused individual seeking your next permanent opportunity in a dynamic environment? If so, we may have just the role for you. We're currently looking for a dedicated Customer ServiceCoordinator to join our team and play a key role in delivering exceptional service to our valued customers click apply for full job details
Service Coordinator Birmingham £27,500 We are currently recruiting for a Service Coordinator to join a well-established engineering company based in Birmingham . Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package & Benefits Salary £27,500 per annum Full-time, permanent position Office-based role in Birmingham Monday to Friday working pattern Opportunity to develop coordination and planning skills Join a well-established and supportive engineering business Role & Responsibilities Scheduling planned preventative maintenance (PPM) visits Coordinating reactive call-outs , revisits, and emergency works Planning and scheduling remedial works following PPMs and reactive visits Acting as the first point of contact for customers, handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors , ensuring compliance with company standards Raising subcontractor orders in line with internal processes Ensuring engineering data and reports from handheld devices are accurate and professional Tracking job completion and the return of worksheets and reports Supporting internal departments, including accounts, with accurate job information Maintaining and updating the service management database Skills & Experience Required Previous experience in a Service Coordinator , Service Administrator, or Scheduling role Strong organisational and planning skills Experience coordinating engineers or field-based teams Excellent communication and customer service skills Ability to work in a fast-paced, reactive environment Strong attention to detail and administrative accuracy Good IT skills and confidence working with service management systems Commercial awareness and a proactive approach Apply If you are a Service Coordinator looking for a stable, long-term role within a reputable engineering business in Birmingham , please submit your CV to be considered.
Feb 04, 2026
Full time
Service Coordinator Birmingham £27,500 We are currently recruiting for a Service Coordinator to join a well-established engineering company based in Birmingham . Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package & Benefits Salary £27,500 per annum Full-time, permanent position Office-based role in Birmingham Monday to Friday working pattern Opportunity to develop coordination and planning skills Join a well-established and supportive engineering business Role & Responsibilities Scheduling planned preventative maintenance (PPM) visits Coordinating reactive call-outs , revisits, and emergency works Planning and scheduling remedial works following PPMs and reactive visits Acting as the first point of contact for customers, handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors , ensuring compliance with company standards Raising subcontractor orders in line with internal processes Ensuring engineering data and reports from handheld devices are accurate and professional Tracking job completion and the return of worksheets and reports Supporting internal departments, including accounts, with accurate job information Maintaining and updating the service management database Skills & Experience Required Previous experience in a Service Coordinator , Service Administrator, or Scheduling role Strong organisational and planning skills Experience coordinating engineers or field-based teams Excellent communication and customer service skills Ability to work in a fast-paced, reactive environment Strong attention to detail and administrative accuracy Good IT skills and confidence working with service management systems Commercial awareness and a proactive approach Apply If you are a Service Coordinator looking for a stable, long-term role within a reputable engineering business in Birmingham , please submit your CV to be considered.
Salary: £30,790.89 + £1,000 Essential Car User allowance Manchester, Greater Manchester Contract Type: Permanent, Full Time Hours: 35 Hours per week (agile working arrangements in place) Closing date: 10th Feb 2026 Interview date: 19th February 2026 Interview location: at The Oasis Centre, 2 Tatton Rd, Haughton Green, Denton, Manchester M34 7PL Our organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. We're looking for someone to work closely and in a proactive manner with internal and external stakeholders to ensure information is supplied in a timely manner and in the correct format to update the compliance management system. In this role, you will be responsible for carrying out reconciliation checks between Association's compliance management system and the housing management system to ensure data held is accurate and you'll monitor dashboards from the compliance management system and report accordingly. Further to this, you'll provide operational support to the Compliance Team and record and monitor Irwell valley homes' statutory obligations, ensuring that it meets or exceeds all its regulatory duties in the process We need people who are Oversight experience and audit experience of compliance related programmes and escalating risk to compliance manager Educated to a good standard or equivalent through relevant training/experience Awareness of compliance obligations for housing eg. LOLER, water hygiene and asbestos. Can coordinate contractors and consultants for compliance activity. Strong planning, organisation and administration skills. Experience of raising orders and processing invoices. IT literate including Microsoft Office 365 and the ability to produce letters, reports and Excel spreadsheets. Ability to obtain performance information through effective use of IT reporting systems Ability to drive and have access to a car Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you.
Feb 04, 2026
Full time
Salary: £30,790.89 + £1,000 Essential Car User allowance Manchester, Greater Manchester Contract Type: Permanent, Full Time Hours: 35 Hours per week (agile working arrangements in place) Closing date: 10th Feb 2026 Interview date: 19th February 2026 Interview location: at The Oasis Centre, 2 Tatton Rd, Haughton Green, Denton, Manchester M34 7PL Our organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. We're looking for someone to work closely and in a proactive manner with internal and external stakeholders to ensure information is supplied in a timely manner and in the correct format to update the compliance management system. In this role, you will be responsible for carrying out reconciliation checks between Association's compliance management system and the housing management system to ensure data held is accurate and you'll monitor dashboards from the compliance management system and report accordingly. Further to this, you'll provide operational support to the Compliance Team and record and monitor Irwell valley homes' statutory obligations, ensuring that it meets or exceeds all its regulatory duties in the process We need people who are Oversight experience and audit experience of compliance related programmes and escalating risk to compliance manager Educated to a good standard or equivalent through relevant training/experience Awareness of compliance obligations for housing eg. LOLER, water hygiene and asbestos. Can coordinate contractors and consultants for compliance activity. Strong planning, organisation and administration skills. Experience of raising orders and processing invoices. IT literate including Microsoft Office 365 and the ability to produce letters, reports and Excel spreadsheets. Ability to obtain performance information through effective use of IT reporting systems Ability to drive and have access to a car Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you.
Job Title: Client Services Coordinator Maternity Cover (6 Months) Department: Client Services Reports To: Client Services Account Manager Contract Type: Fixed Term 6 Months, could be permanent for the right person Salary: £25,000 £30,000 per annum (depending on experience) Job Purpose To provide quotations and deliver excellent customer service to both new and existing clients. The role will support the management of key client accounts, help develop and expand client revenues, and ensure a seamless customer experience from initial enquiry through to delivery, installation, and aftercare. Key Responsibilities and Accountabilities Client Services & Account Management Act as a key point of contact for clients, managing relationships from initial enquiry through to project completion. Raise accurate quotations and client proposals in line with customer requirements. Maintain excellent client relationships and proactively build, develop, and grow business relationships vital to the success of projects and the company. Manage and respond efficiently to a high volume of client emails and communications. Escalate and resolve client concerns in a professional and timely manner. Project & Order Coordination Liaise with clients throughout the project lifecycle, including chasing quotations, issuing order acknowledgements, and booking deliveries. Coordinate with landlords and letting agents to arrange deliveries and installations. Liaise with suppliers to book subcontract work as required. Work closely with the operations team to ensure sufficient stock, product availability, and operational capacity before committing to installations. Ensure all works are signed off as complete and that project documentation is accurately maintained. Administration & Systems Process proforma invoices, sales orders, and final invoices using Sage 200. Maintain and update spreadsheets relating to quotations, delivery schedules, and invoicing. Ensure accurate records are kept for all project works, including snags, damages, and variations, to protect the company commercially. Ensure all project documentation is filed correctly using the appropriate directory structure and processes. General Duties Build knowledge and understanding of the company s products and services. Attend site visits where required. Support the Client Services Manager and assist other teams or departments as necessary. Carry out any reasonable tasks requested by your line manager. Comply with all company policies and procedures at all times. Health, Safety & Information Security The post holder must: Comply with all health and safety regulations, company procedures, and accepted safe working practices. Report any health and safety issues or concerns to a manager immediately. Adhere to information security policies and best practices in line with ISO 9001, 14001, 45001, and 27001 standards. Report any information security incidents through the established reporting procedures or to a manager. Skills, Knowledge & Qualifications Essential Excellent communication and presentation skills. Strong attention to detail. Ability to multitask, prioritise, and manage time effectively. Good organisational skills. Ability to work both independently and as part of a team. Competent in using Sage 200. Full UK driving licence (site visits may be required). Desirable Ability to present basic mood boards for customer proposals. Previous experience in a client services, account management, or project coordination role. What We Can Offer Competitive basic salary (£25,000 £30,000 per annum) 25 days annual leave plus bank holidays Competitive benefits package Sponsored subscriptions and professional memberships Continual professional and occupational training and development A friendly and supportive working environment Additional Information This job description is intended as a general guide to the duties of the role. Flexibility is required to ensure that the needs of the business are met.
Feb 04, 2026
Full time
Job Title: Client Services Coordinator Maternity Cover (6 Months) Department: Client Services Reports To: Client Services Account Manager Contract Type: Fixed Term 6 Months, could be permanent for the right person Salary: £25,000 £30,000 per annum (depending on experience) Job Purpose To provide quotations and deliver excellent customer service to both new and existing clients. The role will support the management of key client accounts, help develop and expand client revenues, and ensure a seamless customer experience from initial enquiry through to delivery, installation, and aftercare. Key Responsibilities and Accountabilities Client Services & Account Management Act as a key point of contact for clients, managing relationships from initial enquiry through to project completion. Raise accurate quotations and client proposals in line with customer requirements. Maintain excellent client relationships and proactively build, develop, and grow business relationships vital to the success of projects and the company. Manage and respond efficiently to a high volume of client emails and communications. Escalate and resolve client concerns in a professional and timely manner. Project & Order Coordination Liaise with clients throughout the project lifecycle, including chasing quotations, issuing order acknowledgements, and booking deliveries. Coordinate with landlords and letting agents to arrange deliveries and installations. Liaise with suppliers to book subcontract work as required. Work closely with the operations team to ensure sufficient stock, product availability, and operational capacity before committing to installations. Ensure all works are signed off as complete and that project documentation is accurately maintained. Administration & Systems Process proforma invoices, sales orders, and final invoices using Sage 200. Maintain and update spreadsheets relating to quotations, delivery schedules, and invoicing. Ensure accurate records are kept for all project works, including snags, damages, and variations, to protect the company commercially. Ensure all project documentation is filed correctly using the appropriate directory structure and processes. General Duties Build knowledge and understanding of the company s products and services. Attend site visits where required. Support the Client Services Manager and assist other teams or departments as necessary. Carry out any reasonable tasks requested by your line manager. Comply with all company policies and procedures at all times. Health, Safety & Information Security The post holder must: Comply with all health and safety regulations, company procedures, and accepted safe working practices. Report any health and safety issues or concerns to a manager immediately. Adhere to information security policies and best practices in line with ISO 9001, 14001, 45001, and 27001 standards. Report any information security incidents through the established reporting procedures or to a manager. Skills, Knowledge & Qualifications Essential Excellent communication and presentation skills. Strong attention to detail. Ability to multitask, prioritise, and manage time effectively. Good organisational skills. Ability to work both independently and as part of a team. Competent in using Sage 200. Full UK driving licence (site visits may be required). Desirable Ability to present basic mood boards for customer proposals. Previous experience in a client services, account management, or project coordination role. What We Can Offer Competitive basic salary (£25,000 £30,000 per annum) 25 days annual leave plus bank holidays Competitive benefits package Sponsored subscriptions and professional memberships Continual professional and occupational training and development A friendly and supportive working environment Additional Information This job description is intended as a general guide to the duties of the role. Flexibility is required to ensure that the needs of the business are met.
