IT Commercial Product Manager - Strategic Roadmap Ownership
My client, a leading global Consumer Goods company is looking for an IT Commercial Product Manager for a large global transformation programme. While Salesforce experience is essential, this role is less about being a Salesforce specialist and more about acting as a commercial product manager with Salesforce as one part of a broader ecosystem.
Accountabilities
- Set a strategic, multi-year vision for commercial platforms (sales and marketing)
- Translate commercial strategy into a clear product roadmap
- Position Salesforce within a wider technical landscape (ERP, data, integrations, marketing platforms)
- Proactively shape where the platform should go, not primarily respond to requests
- Operate comfortably at enterprise scale, balancing governance, trade-offs, and long-term value
Experience Required
- Experience of building or owning a strategic roadmap driven by business outcomes (beyond individual processes or requests), understanding what commercial platforms should look like in the future and being able to explain how to get there.
- Experience not only in how to implement solutions but how to shape a future-state vision and not treating Salesforce as a self-contained platform, rather than part of an end-to-end commercial and technical landscape
- Deep hands-on technical Salesforce knowledge across Sales Cloud, Service Cloud, automation, data, and configuration
- A strong process mindset and care for data quality and usability
- A genuine desire to understand why before building solutions and a clear passion for the platform and for helping users succeed.
- A product mindset spanning sales, marketing, data, and integrations, not Salesforce alone
- An understanding of how CRM, ERP, data platforms, marketing automation, and analytics work together