Security Officer - Retail

Location: Tunbridge Wells, Kent, TN1
Pay Rate: 14.08 per hour
Hours: Average 40 hours per week
Shift Pattern: Mixed shifts, Monday to Sunday
Contract Type: Full-time
Driving Licence: Essential

We are currently recruiting a professional and customer-focused Security Officer / CCTV Operator to join a well-established site in Tunbridge Wells.

This role is ideal for an experienced security professional who is confident operating within a busy, public-facing environment while delivering high standards of safety, service, and security.

Key Responsibilities:

Access control and maintaining accurate access and egress records

CCTV Control Room operations in line with current legislation and procedures

Monitoring and responding to alarms and investigating disturbances

Maintaining site logbooks and registers

Managing visitor arrivals, departures, and appointment records

Answering telephone calls and responding appropriately to enquiries

Dealing professionally with visitors and their requests

Receiving and distributing mail and deliveries

Assisting visitors when leaving the premises, including arranging transport

Monitoring and authorising entry and exit of employees and visitors

Liaising with emergency services when required

Conducting checks to ensure alarm systems are functioning correctly

Monitoring and adjusting building systems such as air conditioning and heating

Maintaining high standards of housekeeping throughout the site

Essential Requirements:

• Valid SIA Licence

• Valid CCTV Licence Disable

• Full UK Driving Licence

• Excellent verbal and written communication skills in English

• Professional, well-presented appearance

• Strong customer service skills

• Basic computer literacy

• Ability to remain calm and professional under pressure

If you are a reliable and proactive security professional looking for a long-term opportunity within a corporate setting, we would welcome your application.