Claims Executive

An experienced Claims Handler is required to join a renowned Insurance Brokers with offices located throughout the UK.

• You will be part of a dedicated regional Claims Team handling predominantly Commercial claims covering a wide variety of classes with some Personal Lines.
• The role is based within their West Yorkshire hub, working closely with the regional team, Insurer Clients and all relevant parties throughout the lifecycle of the claims process providing an exceptional Customer Service.

Key responsibilities:

• Handling your own caseload of Commercial Claims including Property, Motor and Liability, you will also deal with some Personal Lines losses.
• Assist and liaise with clients and Insurers, case managing the claims process through to settlement.
• Create claims files/records and maintain a number of systems ensuring fully compliant.
• Working closely with the Directors/Account Executives and the team to help produce reports
• Build and maintain a strong working relationship with all relevant parties including Loss Adjusters, Insurers, Clients etc.
• Attend client meetings alongside with Account Executives as and when required.

About you:

• A background in handling Commercial Insurance Claims
• Have a good understanding of Policy wordings and be comfortable and competent in interpreting these concisely to Clients
• Be able to work under pressure in a targeted environment
• Comfortable with liaising with clients dealing with difficult situations when claims arise
• Exceptional communication skills, written, verbal and face to face
• Be able to work with various systems/portals
• Desirable to have Insurance Industry Qualifications or working towards
• Happy to be office based in the first instance which will then revert to hybrid working after probation period which will be 3 days office based 2 days remote
• Ideally have experience of using Acturis

Salary and Benefits

In addition to an annual basic salary of up to £38k per annum you will also be offered:

• Pension
• life assurance
• 25 days holiday plus bank holidays plus the option for flexi benefits with the opportunity to be part of the company share scheme.
• Parking is available.
• Career progression and development in actively encouraged.
• Hours are Monday to Friday 9am-5pm with an hour for lunch.