322 jobs found

Service Advisors, Do you want to earn 45k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic sports brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Farnborough area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a sports brand, who provide you with excellent support • Market leading £45,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

We are recruiting on behalf of our client for a Part-Time Service Advisor in Stratford-upon-Avon. This position offers an excellent opportunity for an experienced motor trade professional seeking flexible working hours within a reputable motorcycle dealership. The role is ideal for Individuals looking to balance their career with personal commitments while maintaining a high standard of customer service. Benefits for the successful Service Advisor: Salary of 19,166.68 per annum, pro-rata Flexible 3-day working week Career progression and development opportunities Company pension scheme Life assurance Employee Assistance Programme Cycle to Work scheme Eyecare vouchers Staff discounts 22 days annual leave plus bank holidays (pro-rata) Birthday leave Duties of the Service Advisor: Welcome customers and manage all service and repair enquiries efficiently Book vehicles into the workshop and maintain accurate records Prepare invoices and communicate repair costs clearly Liaise with workshop, parts, and sales departments to ensure smooth operations Provide exceptional customer service in person and over the phone Promote additional servicing and repair work where appropriate Requirements for the Service Advisor: Previous experience as a Service Advisor or in a customer service role within the motor trade Excellent communication and organisational skills Strong IT skills, including familiarity with Microsoft Word and Excel Ability to work independently and as part of a team Full UK Driving Licence Professional and customer-focused approach This is a part-time role with flexible days, working three days per week. Our client values a proactive attitude and a commitment to delivering first-class customer service. Contact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Stratford-upon-Avon and Warwickshire, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.

Customer Support (Automotive) Heanor (Commutable from: Ilkeston, Nottingham, Derby, Mansfield, Ripley, Matlock, Beeston, Ashbourne, Newark 30,000 + Training + Progression + Benefits Do you have an Automotive background looking to join a globally-renowned company offering a stable permanent role with full product training within the Automotive sector? This is a highly varied position in which you will be given clear progression opportunities all whilst working within a secure and continually growing sector. This multi-million pound manufacturer supply equipment directly into leading Automotive businesses. Due to growth this is a new role within a friendly team. You will be working on a Monday - Fridays days-basis out of their modern and fully equipped office. You will be responsible for customer advising on the best parts and services. This is primarily business to business. This role would suit a Parts, Sales, Customer advisor looking for a good work life balance, clear training and a range of great benefits. The role: Customer advising and sales. B2B Selling parts, services within Automotive sector. Monday - Friday days role. The candidate: Admin, Customer support, Sales background. Automotive experience. Ideally located to West Nottingham. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Part - Time Service Advisor Franchised Motor Dealership - Stratford Salary: 19,167 basic + bonus Hours: Part-time, 3 days per week (flexible days) Our client, a well-established business within the motorcycle industry, is looking to recruit a professional and customer-focused Service Advisor to join their busy aftersales team. This is an excellent opportunity for someone with strong customer service and administrative skills who enjoys working in a fast-paced environment. Key Responsibilities Act as the first point of contact for service and repair enquiries. Book customers in for servicing and repairs. Prepare accurate invoices, including parts and labour costs. Communicate repair requirements and associated costs to customers. Liaise with the workshop, parts and sales teams to ensure excellent customer service. Maintain accurate service records and respond promptly to customer enquiries. Identify opportunities to promote additional servicing and repair work where appropriate. About You Previous customer service or Service Advisor experience is desirable. Excellent communication and organisational skills. Friendly, professional and team-oriented approach. Able to prioritise workload and work on your own initiative. Proficient in Microsoft Word and Excel. Full UK driving licence. Benefits 19,167 basic salary plus bonus. Flexible part-time working (3 days per week). Career development opportunities. Employee Assistance Programme. Life assurance (3x annual salary). Employer pension contributions. Cycle to Work scheme. Eyecare vouchers. 22 days' annual leave (pro rata) plus bank holidays. Staff discounts. An additional day off for your birthday. Interested, apply in confidence today. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

The Customer Service Advisor is responsible for managing processes, activities, and resources within the Hydrasun Internal Sales department to maximise performance and deliver results across: Achievement of Branch KPIs. Timely receipt and processing of customer enquiries. Pricing, preparation, and issue of quotations. Receipt and processing of customer orders. Customer care and after-sales support. Effective liaison with Customer Account Managers, Hydrasun departments, and branch locations. Key Responsibilities Continuous improvement, compliance with company HSE, Quality, and HR policies, and focus on personal and departmental development are expected at all times. Customer Enquiries Operate an effective process for receiving and managing customer enquiries. Deliver high standards of customer service through strong product, process, and customer care knowledge. Support and coach colleagues where required. Ensure compliance with ERP system input requirements. Control departmental costs within agreed budgets. Participate in daily production and delivery scheduling meetings. Quotations Prepare quotations using approved pricing and discount structures. Maintain account margins at or above budget levels and maximise opportunities for additional revenue through services such as freight and premium working. Provide accurate and timely responses to customer enquiries. Effectively manage sales opportunities using Live and Lost Enquiry reporting. Order Processing Review customer orders to ensure alignment with quotations and operational commitments. Enter orders into the ERP system accurately and on time, providing sufficient information for downstream departments. Customer Service & After-Sales Support Provide customers with timely and accurate information regarding orders and enquiries. Maintain processes to track and report outstanding orders, including frame agreements and long-term contracts. Resource Management Support management of the internal sales team, including performance reviews, objective setting, training, disciplinary, and grievance processes in line with company procedures. Promote compliance with the Company's HSE and Quality Management Systems. Assist with internal and external audits and budgeting activities. Qualifications (Desirable) Sales, Marketing, or Commercial qualification. Technical or product-related qualification. Experience Effective planning and organisation to achieve objectives. Understanding of key supplier relationships and organisational structures. Skills & Behaviours Excellent written and verbal communication skills. Strong presentation, leadership, and motivational abilities. Good technical knowledge of the Hydrasun product range. High levels of drive, energy, enthusiasm, and commitment to customer service. Competent user of Microsoft Excel, Word, databases, and other business systems. About Hydrasun Hydrasun is a leading international provider of integrated fluid transfer, power, and control solutions serving a wide range of industries worldwide. As part of D2Zero, we apply our expertise and innovation to support the transition to a new energy future. Built on the principles of engagement, accountability, communication, and teamwork, we empower our people to drive positive change for our customers, industry, and clean energy future. Headquartered in Aberdeen, Scotland, Hydrasun operates throughout the UK and in strategic locations across Europe, Asia, the Middle East, Africa, North America, and South America. Equal Opportunities Hydrasun is proud to be an equal opportunity employer committed to diversity and inclusion. All suitably qualified applicants will be considered based on skills, experience, and ability, regardless of background.

Are you passionate about developing high-performing sales teams? Do you thrive on the sales floor, coaching in the moment and helping people maximise every customer conversation? We are supporting a growing organisation looking for an experienced Performance Coach / Sales Coach to join their outbound sales operation. This is a hands-on coaching role focused on improving sales behaviours, increasing conversion rates and helping advisors achieve their full potential. Working closely with Sales Leadership, Operations and Team Leaders, you will play a key role in identifying performance opportunities, delivering targeted coaching and embedding a culture of continuous improvement. This is not a traditional classroom-based training position. You will be actively involved in the day-to-day sales environment, listening to calls, providing real-time feedback and coaching advisors to become confident, consultative sales professionals. The RoleReporting into the Sales Leadership team, you will be responsible for improving individual and team performance through structured coaching, call reviews and behavioural development. You will use performance data, quality insights and commercial results to create coaching plans that improve sales capability, customer engagement and revenue performance. Key Responsibilities Deliver regular one-to-one coaching sessions with sales advisors. Conduct live call listening and side-by-side coaching. Complete call quality reviews and provide constructive feedback. Coach advisors on questioning techniques, objection handling and closing skills. Develop consultative sales behaviours and customer engagement techniques. Support advisors in improving confidence, performance and consistency. Work closely with Team Leaders to identify development opportunities. Analyse performance metrics and translate insights into practical coaching. Deliver sales workshops, refresher sessions and behavioural training. Support new starter development and ongoing capability building. Identify trends across teams and recommend targeted improvement plans. Monitor coaching effectiveness through improvements in KPIs and sales results. Champion a positive, accountable and high-performance sales culture. What We're Looking ForWe are looking for someone who enjoys developing people, understands sales psychology and can coach effectively in a fast-paced commercial environment. Ideally, you will have: Experience coaching within a high-volume outbound sales or contact centre environment. Strong knowledge of consultative selling techniques. Proven experience improving sales performance through coaching. Excellent objection handling and closing skills. Confidence delivering live coaching and constructive feedback. Strong communication, influencing and relationship-building skills. A motivational coaching style with the ability to inspire others. Experience using performance data and KPIs to drive improvement. Desirable Experience B2B or B2C sales experience. Utilities, telecoms, financial services or regulated sales background. Experience working with outbound dialler environments. Understanding of quality frameworks and coaching methodologies. Experience supporting Team Leaders and Sales Managers with development plans. What You'll Receive 35,000 - 45,000 basic salary (NEG). Performance-related bonus scheme. Hybrid working. Career development opportunities. Opportunity to influence sales performance within a growing organisation. Supportive and collaborative working environment. Ongoing personal development and leadership opportunities. Why This Opportunity?This is an excellent opportunity for an experienced Sales Coach, Performance Coach, Sales Trainer or Contact Centre Coach who enjoys being close to the action and making a measurable difference. You will have the opportunity to shape sales behaviours, improve team capability and directly influence commercial success within a growing business. If you are passionate about developing people and driving performance, we would love to hear from you.

Do you have an interest in cars and love speaking with people? Our client has got a fantastic opportunity for a Customer Service & Saes Advisor to join their team and help their customers solve their car troubles! Our client is looking for someone with proven experience in a telephone sales or customer service role. To be considered for the role, you ll require the following essentials: A minimum of 1-2 years experience within a customer services/sales role witing the motor industry Excellent internal and external communication Proficient in MS Office Attention to detail Excellent telephone manner Within this position, you ll also be: Managing inbound & outbound calls Spotting opportunities to upsell products & services for maximising sales Handling live chat enquiries online with confidence Providing accurate information to customers, whether over the phone or in person Updating customer records and our internal database as needed Creating invoices, proformas, and credit notes Generating courier labels for outbound & inbound deliveries Liaising effectively with our internal technical team Acting as the vital link between customers and technical staff Salary & Working Hours Salary is £30,000 per annum Working hours are Monday Friday, 9am 5.30pm (Office based) 24 days holiday plus 8 bank holidays Team building outings Development & training opportunities Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)

Based near Maidstone, Kent Circa 33k Basic Salary + Competitive Bonus Scheme Hours: Monday to Friday 8AM - 5.30PM + 1 in 3 Saturday Mornings 8.30AM - 12.30PM Fantastic dealer group who are expanding across the South At Monday Matters Recruitment, we pride ourselves on connecting talented automotive professionals with leading employers across the UK. We are currently partnering with a well-established car dealership based near Maidstone, Kent, seeking to appoint a dedicated and experienced Senior Service Advisor . Our client values professionalism, excellent customer service, and industry expertise, offering a supportive environment where the right candidate can thrive and help drive the dealership's service department forward. The Senior Service Advisor will play a key role in delivering exceptional customer service, managing service bookings, and ensuring the smooth operation of the service department. This position requires a confident leader with a good understanding of automotive service processes and the ability to build strong relationships with customers, ensuring repeat business and customer satisfaction. If you possess a proactive approach and are passionate about automotive aftersales, this role offers an excellent opportunity to grow within a reputable organisation. Key Responsibilities: Providing outstanding customer service, acting as the main point of contact for all service-related enquiries Managing service bookings and scheduling work efficiently to maximise workshop productivity Assisting in the supervision and support of the service team to ensure high standards of service delivery Upselling products and additional services to customers to enhance their experience and increase revenue Handling customer concerns or complaints professionally, aiming for swift resolution Maintaining accurate records of service transactions and customer interactions Ensuring all processes comply with manufacturer and dealership standards and policies Skills & Experience Required: Proven experience as a Service Advisor, ideally in a fast-paced automotive environment Strong communication and interpersonal skills with a customer-focused approach Ability to upsell and maximise profitability through excellent product knowledge Leadership qualities with the ability to support and motivate team members Good organisational skills with the ability to prioritise tasks effectively Understanding of automotive service processes, warranty procedures, and stock control Positive attitude and professional demeanour Full vacancy details for this Senior Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.5 per week Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays, 7:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Join AX where our people and purpose drive us forward At AX, we re passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency. Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We re a team that values care, quality, and customer satisfaction. You ll be part of a supportive environment where your work is appreciated, and your development is encouraged. About the role We re looking for a motivated and customer-focused individual to join our New Claims team. The ideal candidate will be resilient, adaptable, and passionate about delivering exceptional service in a fast-paced environment to our customers following their involvement in a non-fault accident. During your Welcome Period you will be required to attend the Fort Dunlop office each working day, upon successful completion, you will be required to attend for a minimum of two days per week. What you ll be doing You will be the first point of contact for customers, playing a key role in converting initial enquiries into active claims. Your focus will be on delivering exceptional service, capturing accurate information, and ensuring a smooth claims process from the outset. handle incoming calls and enquiries, converting them into new claims by delivering outstanding customer service and attention to detail efficiently manage and convert all new claims allocated to you, in line with business targets and service standards proactively engage with referral partners (e.g. car dealerships, fleet companies, body shops, brokers, insurers), customers, and third parties to gather all necessary claim details. accurately record all interactions, claim details, next steps, and timelines in the BackOffice system to ensure clear and up-to-date records support internal and external processes to deliver a seamless and efficient service to all stakeholders use open questioning, active listening, and empathy to capture all relevant claim information, including accident circumstances, third-party details, and driving conditions maintain a professional and empathetic approach throughout the claims process, ensuring customers feel supported and informed. What you ll bring demonstrable success in a fast-paced, target-driven, customer-focused environment previous experience in soft sales is advantageous, though not essential ability to absorb and apply new processes and systems efficiently comfortable using Microsoft Office and adaptable to learning bespoke systems excellent verbal and written communication skills, with the ability to convey information clearly, persuasively, and assertively proven decision-making and problem-solving abilities, with a logical and analytical approach capable of managing professional relationships with colleagues, clients, and business partners effectively proactive, adaptable, and results-oriented, with the ability to work independently and as part of a team a track record of achieving or exceeding performance targets demonstrates behaviours aligned with our core values: Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight. What we offer Up to £27,000 OTE 22 days holiday (plus bank holidays), rising to 27 with service Workplace pension scheme Bupa Private Healthcare (optional) Life Assurance (4x salary) Employee Assistance Programme and wellbeing tools Retail discounts and savings Ongoing professional development and career growth opportunities One charity/volunteering day off per year. Wellbeing, diversity and inclusion For the third year in a row, we are proud to share that we ve won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on creating a culture where everyone can thrive and feel genuinely appreciated. We've also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace. If our values resonate with you and you re excited about this opportunity, we d love to hear from you. You might be just who we re looking for. REF-(phone number removed)

THE OPPORTUNITY: Macildowie are currently recruiting for a Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential. This is a full time permanent position which is fully office based. THE ROLE & YOUR RESPONSIBILITIES: Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required. Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters. Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day. Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures. When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures. Taking customer credit card payments when necessary and recording the details accurately on the stipulated form. Prompt and accurate filing of the office's paperwork. Carrying out mail room duties as needed. Any other duties determined from time to time by the Operations Manager. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered it would be an advantage that you have dealt with engineers but it is not essential. You must have strong customer service skills, excellent communication skills, administration skills and have the ability to multi task.

Service Advisor - Slough - £17.50 per hour - Weekly Pay - Immediate Start - Our client, a busy franchised main dealership, in Slough has the requirement for an experienced Service Advisor to join their Aftersales team on a Temporary/Contract basis with an IMMEDIATE START. 47.5 paid hours guaranteed per week. PAYE NO WEEKENDS Weekly Pay. Further contracts available for the right candidate. What's in it for you? Working with KPI People comes with a whole host of benefits: Competitive Hourly Rates. Weekly pay. Guaranteed 47.5 paid hours per week with overtime available. Referral Scheme Have an experienced recruitment consultant available for you day and night. PAYE NO WEEKEND WORK UNLESS WANTED. Flexible contracts to suit you. Experience & Qualifications Required 12 months Motor Trade Service Advisor experience Franchised dealer experience is desirable. Kerridge or Pinnacle experience desirable Full UK Driving Licence Excellent References Role details for Peterborough Up to £17.50 per hour (DOE). Minimum of 47.5 hours a week. Overtime available No Weekends IMMEDIATE START AVAILABLE KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you.

An opportunity has arisen for a Senior Service Advisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles. As a Senior Service Advisor, you will lead the Service Advisor team while ensuring an efficient after-sales operation and delivering excellent customer experience. This full-time, permanent role offers a salary up to £37,620 for 46.5 hours work week plus performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Overseeing the daily operation of the Service Reception. Providing a professional service to customers in person and over the telephone. Scheduling vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures and recording customer requirements. Keeping customers informed throughout the repair process. Obtaining approval for additional repair work where required. Coordinating vehicle collections, deliveries and handovers. Explaining completed work and advising customers on future maintenance requirements. Reviewing vehicle service histories and identifying maintenance and upselling opportunities. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience working within automotive industry. Background in leading, coaching or supporting a team. Excellent customer service and communication skills. Strong organisational skills with excellent attention to detail. Good IT and administrative skills. Full UK driving licence. Working Pattern: Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays: 7:00am - 1:00pm What's on offer: Competitive salary 22 days annual leave plus bank holidays Group Profit Share Scheme Company Sick Pay Scheme Death in Service benefit Cycle to Work Scheme Staff referral bonus (up to £1,000) Long service holiday rewards Birthday leave Seasonal staff gifts Employee Assistance Programme Employee discount scheme Electric Vehicle Salary Sacrifice Scheme Mercedes-Benz manufacturer training and ongoing professional development This is a fantastic opportunity for a Senior Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Service Advisor - Peterborough - £17.50 per hour - Weekly Pay - Immediate Start - Our client, a busy franchised main dealership, in Peterborough has the requirement for an experienced Service Advisor to join their Aftersales team on a Temporary/Contract basis with an IMMEDIATE START. 47.5 paid hours guaranteed per week. PAYE NO WEEKENDS Weekly Pay. Further contracts available for the right candidate. What's in it for you? Working with KPI People comes with a whole host of benefits: Competitive Hourly Rates. Weekly pay. Guaranteed 47.5 paid hours per week with overtime available. Referral Scheme Have an experienced recruitment consultant available for you day and night. PAYE NO WEEKEND WORK UNLESS WANTED. Flexible contracts to suit you. Experience & Qualifications Required 12 months Motor Trade Service Advisor experience Franchised dealer experience is desirable. Kerridge or Pinnacle experience desirable Full UK Driving Licence Excellent References Role details for Peterborough Up to £17.50 per hour (DOE). Minimum of 47.5 hours a week. Overtime available No Weekends IMMEDIATE START AVAILABLE KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you.

Are you an experienced Dialler Manager looking for an opportunity to optimise sales performance within a growing contact centre environment? We are supporting a fast-growing organisation looking for a talented Dialler Manager to take ownership of outbound campaign performance, dialler optimisation and operational efficiency. This is a key role within the business, working closely with Sales Leadership, Operations and Data teams to maximise contact rates, improve productivity and ensure campaigns deliver against commercial targets. You will play a crucial role in managing outbound strategies, analysing performance data and driving continuous improvement across a high-performing sales operation. As Dialler Manager, you will be responsible for managing and optimising outbound campaigns, ensuring the dialler strategy supports revenue growth, advisor productivity and customer engagement. You will use data, reporting and insight to identify opportunities, improve campaign performance and support operational decision-making. Key Responsibilities Manage and optimise outbound dialler campaigns across multiple sales teams. Own dialler strategy including pacing, call allocation, routing and campaign setup. Monitor campaign performance, contact rates, conversion and advisor productivity. Analyse dialler data and provide actionable insights to Sales and Operations teams. Create and maintain performance reporting and dashboards. Support lead management, campaign uploads and data processes. Work closely with sales teams to improve contact strategies and maximise opportunities. Ensure campaigns remain compliant with regulatory requirements and internal policies. Troubleshoot dialler issues quickly to minimise operational disruption. Support forecasting, capacity planning and resource optimisation. Identify continuous improvement opportunities across dialler performance. Provide recommendations to improve efficiency, customer contact and commercial outcomes. We are looking for an analytical and commercially focused Dialler Manager who understands how technology, data and sales performance work together. You will ideally have: Previous experience managing outbound dialler activity within a contact centre or sales environment. Strong understanding of outbound sales operations. Experience optimising campaigns to improve productivity and conversion. Ability to interpret performance data and create meaningful insights. Strong Excel and reporting skills. Excellent organisational skills with strong attention to detail. A proactive approach with the ability to identify and resolve issues. Strong communication skills with the ability to work with Sales, Operations and technical teams. Experience working within a fast-paced, target-driven environment. Desirable Experience Experience using MaxContact, Connex One, Genesys, Avaya or similar dialler platforms. Background within B2B sales, lead generation or high-volume outbound environments. Experience managing multiple campaigns simultaneously. Knowledge of compliance requirements within outbound sales. Experience supporting forecasting and workforce planning activity. What You'll Receive 33,000 - 50,000 OTE package. Performance-related bonus scheme. Private medical insurance. Company pension and life insurance. Free onsite parking. Modern working environment. Team incentives and company events. Career progression opportunities within a growing organisation. Supportive and collaborative culture.

Dialler ManagerAre you an experienced Dialler Manager looking for an opportunity to optimise sales performance within a growing contact centre environment? We are supporting a fast-growing organisation looking for a talented Dialler Manager to take ownership of outbound campaign performance, dialler optimisation and operational efficiency. This is a key role within the business, working closely with Sales Leadership, Operations and Data teams to maximise contact rates, improve productivity and ensure campaigns deliver against commercial targets. You will play a crucial role in managing outbound strategies, analysing performance data and driving continuous improvement across a high-performing sales operation. The RoleAs Dialler Manager, you will be responsible for managing and optimising outbound campaigns, ensuring the dialler strategy supports revenue growth, advisor productivity and customer engagement. You will use data, reporting and insight to identify opportunities, improve campaign performance and support operational decision-making. Key Responsibilities Manage and optimise outbound dialler campaigns across multiple sales teams. Own dialler strategy including pacing, call allocation, routing and campaign setup. Monitor campaign performance, contact rates, conversion and advisor productivity. Analyse dialler data and provide actionable insights to Sales and Operations teams. Create and maintain performance reporting and dashboards. Support lead management, campaign uploads and data processes. Work closely with sales teams to improve contact strategies and maximise opportunities. Ensure campaigns remain compliant with regulatory requirements and internal policies. Troubleshoot dialler issues quickly to minimise operational disruption. Support forecasting, capacity planning and resource optimisation. Identify continuous improvement opportunities across dialler performance. Provide recommendations to improve efficiency, customer contact and commercial outcomes. What We're Looking ForWe are looking for an analytical and commercially focused Dialler Manager who understands how technology, data and sales performance work together. You will ideally have: Previous experience managing outbound dialler activity within a contact centre or sales environment. Strong understanding of outbound sales operations. Experience optimising campaigns to improve productivity and conversion. Ability to interpret performance data and create meaningful insights. Strong Excel and reporting skills. Excellent organisational skills with strong attention to detail. A proactive approach with the ability to identify and resolve issues. Strong communication skills with the ability to work with Sales, Operations and technical teams. Experience working within a fast-paced, target-driven environment. Desirable Experience Experience using MaxContact, Connex One, Genesys, Avaya or similar dialler platforms. Background within B2B sales, lead generation or high-volume outbound environments. Experience managing multiple campaigns simultaneously. Knowledge of compliance requirements within outbound sales. Experience supporting forecasting and workforce planning activity. What You'll Receive 33,000 - 50,000 OTE package. Performance-related bonus scheme. Private medical insurance. Company pension and life insurance. Free onsite parking. Modern working environment. Team incentives and company events. Career progression opportunities within a growing organisation. Supportive and collaborative culture. Why Consider This Opportunity?This is an excellent opportunity for an experienced Dialler Manager, Dialler Analyst, Sales Operations Specialist or Contact Centre Performance Manager who enjoys using data and technology to improve sales performance. You will have the opportunity to take ownership of dialler strategy, influence operational performance and make a direct impact within a growing commercial environment. If you are passionate about optimisation, analytics and helping sales teams perform at their best, we would love to hear from you.

Job Title : Customer Service Assistant Pay Rate : 14.40 per hour Location : Chester Business Park Contract : Temporary - 12 months Start Dates : 23rd February 2026 Working Pattern : Monday - Friday 8am-8pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu This role combines the best of home and office working. You'll work as part of a local office-based team while also benefiting from the flexibility of working from home on agreed days. Office attendance is a key part of the role, ensuring you receive support, coaching, and opportunities to collaborate with colleagues. About the Opportunity: Are you passionate about helping customers and delivering great service? Whether you've worked in retail, hospitality, contact centres, healthcare, sales, or another customer-facing role, this could be the perfect next step with Lloyds Banking Group. As a Customer Service Adviser , you'll support customers who already have a mortgage with us, helping answer questions, resolve queries, and guide them through important moments in their homeownership journey. While you'll learn about mortgages as part of the role, your success will come from your ability to listen, understand customer needs, and provide outstanding service. On a day-to-day basis you will: - Supporting customers with queries about their existing mortgage accounts Taking ownership of customer conversations and finding the right solutions Delivering a friendly, professional experience on every interaction Building confidence and trust with customers during key life moments Working as part of a supportive and collaborative team About our client: Our client's focus is to ensure inclusivity and build an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Great communication and people skills A passion for helping customers Confidence using different systems and learning new skills A positive, can-do attitude Benefits: Free on-site car parking and electric charging points Location close to public transport links Free access to on-site gym and on-site shower/changing facilities Flexible benefits to suit your lifestyle, such as discounted shopping, attraction tickets and travel. First-class support and training for all colleagues Opportunity for growth within the company An extensive newly renovated canteen, break rooms and kitchenette on each floor Prayer & Quiet reflection rooms Access to green spaces for walking or other exercise Well-being Support through dedicated Apps and Employee Assistance Programme Holiday allowance Weekly pay At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.25 per week Monday to Friday, 7:30am - 5:30pm. 1 in 4 Saturdays, 8:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Recruit4staff are representing a well-established waste management business in their search for a Customer Service Advisor to work in Wrexham Job Details: Pay: £26,500 per annum (depending on experience) Hours of Work: Monday to Friday 8.30 am to 5.00 pm Potential need to work a Saturday (around 1 in 8) if needed (Paid at x1.5 rate) Duration: Permanent Benefits: Free parking, 20 Days holiday + Bank Holidays (increases by 1 day per year worked, up to 23 days) Job Role: The Customer Service Advisor will be responsible for handling inbound calls and emails, managing enquiries across two UK services, and delivering high-quality responses to customers and members of the public. This includes managing complaints, responding professionally in both written and verbal formats, and maintaining accurate communication records. Essential Skills, Experience, or Qualifications: Previous customer service experience Experience working with customer complaints and problem-solving Good MS Office literacy Advantageous Skills, Experience, or Qualifications Confident communicator Able to cope under pressure in a call handling environment Commutable From: Wrexham, Chester, Denbighshire Similar Job Titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.