Warehouse Support Administrator

Warehouse Support Administrator

Location: Cwmbran, UK
Salary: £26-£27K
Contract: Permanent, Full-time

About the Role

An established process engineering and equipment supplier is seeking a Warehouse Support Administrator to join its UK operations team based in Cwmbran. This role plays a key part in supporting warehouse activities, ensuring accurate administration of stock, orders, and deliveries, and helping maintain efficient day-to-day operations.

Key Responsibilities

• Provide day-to-day administrative support to warehouse operations to ensure accurate and efficient processing of orders, stock movements, and deliveries
• Maintain and update the company ERP system and internal databases, ensuring records are accurate and up to date
• Process inbound and outbound documentation, including delivery notes, goods-in records, dispatch paperwork, and stock adjustments
• Support stock control activities such as cycle counts, discrepancy investigations, and variance reporting
• Liaise with warehouse operatives, supervisors, transport providers, and internal departments to resolve queries and support smooth operational flow
• Monitor and respond to emails, system alerts, and warehouse-related queries promptly
• Prepare routine reports on stock levels, deliveries, and operational performance as required
• Support compliance with ISO 9000 Quality standards and health & safety procedures
• Assist with general administrative duties, including filing, scanning, data entry, and ad-hoc support for the warehouse management team

Skills & Experience

• Previous experience in an administrative or support role, ideally within a warehouse, logistics, distribution, or supply chain environment
• Strong organisational skills with the ability to manage multiple tasks and priorities in a fast-paced setting
• High level of accuracy and attention to detail, particularly when working with stock data and documentation
• Confident user of Microsoft Office, especially Excel, Outlook, and Word; experience with ERP systems is highly desirable
• Excellent written and verbal communication skills, with the ability to liaise effectively across teams
• Ability to work independently while also being a dependable team player
• A proactive, problem-solving approach with the confidence to identify and escalate issues when appropriate

Benefits:

• Sick pay
• Company pension
• 22 days annual leave + bank holidays
• On-site parking