Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an face to face Residential environment on behalf of non profits. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Apr 03, 2026
Full time
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an face to face Residential environment on behalf of non profits. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits in fundraising Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Apr 03, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits in fundraising Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Rohan has core heritage in the outdoor industry, and we are on an exciting journey as we continue to grow our brand. We are searching for a strategic and motivated Merchandiser to join our team to be responsible for leading merchandising strategies that optimise profitability, ensuring our product aligns with consumer trends and demand. You'll work across multi-channels developing strategic plans to enhance product assortment and drive sales & profit, working with channel managers to set initiatives for sales and stock. You will work with Design and Technical on range planning, category product mix, and price architecture to hit KPIs. This role would suit a Merchandising professional with a proven track record in driving sales, category and product opportunities and profitability through commercial knowledge and analysis. Experience in the outdoor and garment industry beneficial. The role is focused on analysing data and using this to guide business direction and decision making supporting the Senior Merchandiser and channels. Main Duties & Responsibilities Trading Weekly trading updates bringing initiatives to maximise sales and profit potential. Present weekly and monthly reporting Managing weekly replenishment at channel level Model pricing on Discontinued stock Working closely with Buying to align trading decisions with product and market analysis Stock and Sales Management Select stock for sale packages to achieve sales budgets whilst ensuring stock levels by channel. Use analysis to ensure stock is in the right channel vs sales, cover and sell through KPIs. Review store performance to adjust and grade stock In season patterns monitored and adjusted Launch stock distribution Marketing Literature has well stocked product, and prices/codes are correct Discontinued stock is distributed through clearance stores Price changes are updated on Midas and communicated to the business Allowance list is distributed. Plan rebuys on branded products based on performance and forecast. Monitoring spend in-line with OTB Forecasting/Planning Forecasting sales and stock levels Inventory planning, forward stock forecasting for current and discontinued. Build scenarios showing impact of trading and promotions on KPIs. Work with the buying team on range building Seasonal analysis on performance to shape future buys Identifying MOQ risks when forecasting season buys Supporting the Senior Merchandiser Report on best sellers information Identify under/over stock issues Analysis of sales by Product Type, Styles, Sizes and Stores to improve sales and stock availability Calculated size breakdowns to enable POs to be raised Manage ordering and pricing of Non Rohan products Prepare stock packages for shows, exhibitions and new stores Enhance current reporting to drive efficiency Managing the Assistant Merchandiser Daily Allocations-stock requests completed Process internal Stock Movements Season launch allocations and patterns set up Performance led store pattern and grading adjustment Monitoring line level performance and adjusting replenishment Set up and monitoring reports and action changes based on analysis Action price changes Goods in/Freight management Oversee the Goods in Stock Coordinator to ensure critical path dates, POS accuracy, and freight tracker deadlines are met. PO approvals and sign off of orders raised. Review Roll ups for season forecasts Highlight risks/ increases that effect critical timings/costs. Provide Air Freight volumes Competencies Personal High personal standards Positive attitude Strong work ethic and high levels of commitment Embraces change Results orientated Leadership Inspirational and motivational Compassion and understanding Focus on objectives Demonstrate different leadership styles Strategic Thinking Supports and drives strategy Creates implementation plans Communication & Influence Communicates effectively Demonstrates different styles of influence. Creates persuasive and logical reasoning Technical Skills & Qualifications Microsoft Excel to advanced level Extensive experience in merchandising, preferably a senior role within outdoor or garment retail. Strong analytical and reporting skills Excellent communication and presentation skills to convey data-driven insights Exceptional organisational skills and ability to manage multiple priorities effectively. Benefits Free onsite parking Personal clothing allowance 50% discount on our clothing Pension scheme Life cover based on salary Employee Assistance Scheme
Apr 03, 2026
Full time
Rohan has core heritage in the outdoor industry, and we are on an exciting journey as we continue to grow our brand. We are searching for a strategic and motivated Merchandiser to join our team to be responsible for leading merchandising strategies that optimise profitability, ensuring our product aligns with consumer trends and demand. You'll work across multi-channels developing strategic plans to enhance product assortment and drive sales & profit, working with channel managers to set initiatives for sales and stock. You will work with Design and Technical on range planning, category product mix, and price architecture to hit KPIs. This role would suit a Merchandising professional with a proven track record in driving sales, category and product opportunities and profitability through commercial knowledge and analysis. Experience in the outdoor and garment industry beneficial. The role is focused on analysing data and using this to guide business direction and decision making supporting the Senior Merchandiser and channels. Main Duties & Responsibilities Trading Weekly trading updates bringing initiatives to maximise sales and profit potential. Present weekly and monthly reporting Managing weekly replenishment at channel level Model pricing on Discontinued stock Working closely with Buying to align trading decisions with product and market analysis Stock and Sales Management Select stock for sale packages to achieve sales budgets whilst ensuring stock levels by channel. Use analysis to ensure stock is in the right channel vs sales, cover and sell through KPIs. Review store performance to adjust and grade stock In season patterns monitored and adjusted Launch stock distribution Marketing Literature has well stocked product, and prices/codes are correct Discontinued stock is distributed through clearance stores Price changes are updated on Midas and communicated to the business Allowance list is distributed. Plan rebuys on branded products based on performance and forecast. Monitoring spend in-line with OTB Forecasting/Planning Forecasting sales and stock levels Inventory planning, forward stock forecasting for current and discontinued. Build scenarios showing impact of trading and promotions on KPIs. Work with the buying team on range building Seasonal analysis on performance to shape future buys Identifying MOQ risks when forecasting season buys Supporting the Senior Merchandiser Report on best sellers information Identify under/over stock issues Analysis of sales by Product Type, Styles, Sizes and Stores to improve sales and stock availability Calculated size breakdowns to enable POs to be raised Manage ordering and pricing of Non Rohan products Prepare stock packages for shows, exhibitions and new stores Enhance current reporting to drive efficiency Managing the Assistant Merchandiser Daily Allocations-stock requests completed Process internal Stock Movements Season launch allocations and patterns set up Performance led store pattern and grading adjustment Monitoring line level performance and adjusting replenishment Set up and monitoring reports and action changes based on analysis Action price changes Goods in/Freight management Oversee the Goods in Stock Coordinator to ensure critical path dates, POS accuracy, and freight tracker deadlines are met. PO approvals and sign off of orders raised. Review Roll ups for season forecasts Highlight risks/ increases that effect critical timings/costs. Provide Air Freight volumes Competencies Personal High personal standards Positive attitude Strong work ethic and high levels of commitment Embraces change Results orientated Leadership Inspirational and motivational Compassion and understanding Focus on objectives Demonstrate different leadership styles Strategic Thinking Supports and drives strategy Creates implementation plans Communication & Influence Communicates effectively Demonstrates different styles of influence. Creates persuasive and logical reasoning Technical Skills & Qualifications Microsoft Excel to advanced level Extensive experience in merchandising, preferably a senior role within outdoor or garment retail. Strong analytical and reporting skills Excellent communication and presentation skills to convey data-driven insights Exceptional organisational skills and ability to manage multiple priorities effectively. Benefits Free onsite parking Personal clothing allowance 50% discount on our clothing Pension scheme Life cover based on salary Employee Assistance Scheme
Position As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following: Deliver on the Vendor s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.) Global lead for the vendor but responsible to deliver on set territory, UK&I Plan growth strategies and support marketing events Create GTM strategy regionally and support local Product Managers to execute Invoice a minimum of £30k in MDF for the vendor quarterly Maintain NR % Growth according to company budget every year, i.e. 15%+ Increase the company s success and develop a sustainable strategy within your category Proactively manage the vendor relationship Identify suspects, prospects and drive deal registrations Organise enablement sessions with resellers and support local product managers to do so Engage regularly with top customers for your vendor Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing Strategic planning, development, and management of the respective category with a clear 3-year roadmap Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors) Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder Arrange sales and technical training (promote USP) Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners Identify, qualify and on-board new strategic partners and effectively manage the deal registration process Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP) Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.) Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors Build and develop a solid reoccurring channel of business for both the vendor and QBS Define, monitor and control of the category relevant KPIs to achieve the OKRs Keep up to date with knowledge of the company s product portfolio To work within a team and ensure a pleasant working environment To continually keep abreast of new procedures and implement when necessary Any other tasks that may occur from day to day within the department Requirements What You'll Bring: 2-3 years experience in product management or similar roles Knowledge of the market and industry Proven track record exceeding sales targets gained in a similar environment Experience and proven ability on analysis, positioning, promoting vendor products to market Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues Great people/collaborative skills paired with a high level of assertiveness Proficient with Microsoft office Other information Benefits: £54,633 per annum Discretionary bonus scheme Excellent contributory pension scheme Private medical insurance Healthcare scheme Cycle to Work scheme Life cover Online retails discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
Apr 03, 2026
Full time
Position As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following: Deliver on the Vendor s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.) Global lead for the vendor but responsible to deliver on set territory, UK&I Plan growth strategies and support marketing events Create GTM strategy regionally and support local Product Managers to execute Invoice a minimum of £30k in MDF for the vendor quarterly Maintain NR % Growth according to company budget every year, i.e. 15%+ Increase the company s success and develop a sustainable strategy within your category Proactively manage the vendor relationship Identify suspects, prospects and drive deal registrations Organise enablement sessions with resellers and support local product managers to do so Engage regularly with top customers for your vendor Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing Strategic planning, development, and management of the respective category with a clear 3-year roadmap Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors) Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder Arrange sales and technical training (promote USP) Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners Identify, qualify and on-board new strategic partners and effectively manage the deal registration process Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP) Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.) Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors Build and develop a solid reoccurring channel of business for both the vendor and QBS Define, monitor and control of the category relevant KPIs to achieve the OKRs Keep up to date with knowledge of the company s product portfolio To work within a team and ensure a pleasant working environment To continually keep abreast of new procedures and implement when necessary Any other tasks that may occur from day to day within the department Requirements What You'll Bring: 2-3 years experience in product management or similar roles Knowledge of the market and industry Proven track record exceeding sales targets gained in a similar environment Experience and proven ability on analysis, positioning, promoting vendor products to market Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues Great people/collaborative skills paired with a high level of assertiveness Proficient with Microsoft office Other information Benefits: £54,633 per annum Discretionary bonus scheme Excellent contributory pension scheme Private medical insurance Healthcare scheme Cycle to Work scheme Life cover Online retails discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
Event Manager Event Manager with broad levels of experience is required for a busy and successful event organisation. Marketing, PR, and IT skills are a must for the role. The Event Manager will be a main point of contact for clients. The Event Manager will help provide a full event management service and attend events here in the UK and overseas. The Event Manager's role will involve working for clients within a wide range of sectors. Duties may vary depending on experience. The right person will have a real passion for the event industry and possess good strong business and leadership skills and either have solid events experience or be a graduate with relevant event qualifications and some proven practical knowledge of organising events. The Event Manager will enjoy working in a busy environment with colleagues of all levels and be keen to develop further within the organisation and help the business grow. The Event Manager will manage in-person and on-line events, have supreme business acumen and be an enthusiastic team player with excellent time management abilities. The Event Manager will deal with Marketing, PR, Copywriting, Social Media, and Online Marketing, the booking of venues and hotel accommodation. Coordinate stand designs, contractors, caterers, and equipment, and deal with registrations for a range of events. The Event Manager will make sure insurance, legal, health and safety obligations are met, and have a good understanding of finance, budgeting, and accounting processes. Take instruction on event requirements, produce plans for venues. Deal with the managing of speakers and planning of room layout, as well as the management of junior and temporary support staff. The Event Manager will be confident using Excel, Word, Outlook, and other systems. Manage the media. Manage printed and digital material. Liaise with clients and designers to create tickets, posters, event guides and sales brochures. Get Involved with workshops and assist with the selling of space to potential exhibitors/partners. The Event Manager will provide regular reports to keep clients up to date on progress. Handle a variety of email traffic and draft correspondence. Update the website when necessary. Deal with financial transactions, and the mailing of information. Assist with logistics for multiple events. Deal with subcontractors. Manage security and first aid. Oversee the dismantling of events and clearing of venues. The Event Manager will have excellent written and verbal communication skills, work well under pressure, enjoy being thoroughly involved with the events, and play an important role in making each event a success. The Event Manager will be a confident, well presented, outgoing, professional, a true relationship builder and self-starter with leadership qualities and the motivation to work either independently or as part of a team. This is a superb opportunity for a highly ambitious Event Manager who is keen to secure career development and be part of a growing company.
Apr 03, 2026
Full time
Event Manager Event Manager with broad levels of experience is required for a busy and successful event organisation. Marketing, PR, and IT skills are a must for the role. The Event Manager will be a main point of contact for clients. The Event Manager will help provide a full event management service and attend events here in the UK and overseas. The Event Manager's role will involve working for clients within a wide range of sectors. Duties may vary depending on experience. The right person will have a real passion for the event industry and possess good strong business and leadership skills and either have solid events experience or be a graduate with relevant event qualifications and some proven practical knowledge of organising events. The Event Manager will enjoy working in a busy environment with colleagues of all levels and be keen to develop further within the organisation and help the business grow. The Event Manager will manage in-person and on-line events, have supreme business acumen and be an enthusiastic team player with excellent time management abilities. The Event Manager will deal with Marketing, PR, Copywriting, Social Media, and Online Marketing, the booking of venues and hotel accommodation. Coordinate stand designs, contractors, caterers, and equipment, and deal with registrations for a range of events. The Event Manager will make sure insurance, legal, health and safety obligations are met, and have a good understanding of finance, budgeting, and accounting processes. Take instruction on event requirements, produce plans for venues. Deal with the managing of speakers and planning of room layout, as well as the management of junior and temporary support staff. The Event Manager will be confident using Excel, Word, Outlook, and other systems. Manage the media. Manage printed and digital material. Liaise with clients and designers to create tickets, posters, event guides and sales brochures. Get Involved with workshops and assist with the selling of space to potential exhibitors/partners. The Event Manager will provide regular reports to keep clients up to date on progress. Handle a variety of email traffic and draft correspondence. Update the website when necessary. Deal with financial transactions, and the mailing of information. Assist with logistics for multiple events. Deal with subcontractors. Manage security and first aid. Oversee the dismantling of events and clearing of venues. The Event Manager will have excellent written and verbal communication skills, work well under pressure, enjoy being thoroughly involved with the events, and play an important role in making each event a success. The Event Manager will be a confident, well presented, outgoing, professional, a true relationship builder and self-starter with leadership qualities and the motivation to work either independently or as part of a team. This is a superb opportunity for a highly ambitious Event Manager who is keen to secure career development and be part of a growing company.
Job Description: Job Title: Sales Support Representative Location: Rochdale Working Hours: Monday-Friday, 9:00am-5:30pm (1-hour lunch) Salary: £30,000-£35,000 (dependent on experience) Benefits: 25 days holiday + commission structure upon progression into sales Our client is a growing IT hardware and computer sales company, currently expanding its portfolio with new brands and significant investment. This is an exciting time to join a business on an upward trajectory, with clear opportunities for career development. The Role We are seeking a motivated, ambitious Sales Support professional to join our team, with a clear Pathway to becoming a Full time Sales Account Manager. This role is designed as a development position: you'll support the current sales team while gaining hands-on account management experience. Over time, you'll transition into a sales role, with the goal of building and expanding our sales team in the coming years. Key Responsibilities Processing and loading sales orders Providing daily administrative support to the sales team Covering holidays for Account Managers, gaining exposure to customer and supplier interactions Building confidence in managing client relationships Supporting outbound activity, including warm and cold calls (progressively introduced) What We're Looking For Strong organisational and administrative skills Excellent communication skills and confidence on the phone A proactive, positive attitude with a desire to learn sales Ambition to progress into a Full time sales/account management role Energy and enthusiasm to contribute to a growing team environment Working Arrangements Office-based at our HQ in Rochdale Hybrid working available (4 days office/1 day WFH on Fridays) after a 3-6 month probation period Career Progression This role offers a structured Pathway into sales. Successful candidates will: Start in a support capacity while learning the business Gain experience covering accounts and handling clients Transition into a Full time Sales Account Manager role Earn commission on top of base salary once in sales If you're looking to build a long-term career in sales within a growing tech hardware business, this is a fantastic opportunity to get your foot in the door and develop quickly. £30000 - £35000/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found on our website
Apr 03, 2026
Full time
Job Description: Job Title: Sales Support Representative Location: Rochdale Working Hours: Monday-Friday, 9:00am-5:30pm (1-hour lunch) Salary: £30,000-£35,000 (dependent on experience) Benefits: 25 days holiday + commission structure upon progression into sales Our client is a growing IT hardware and computer sales company, currently expanding its portfolio with new brands and significant investment. This is an exciting time to join a business on an upward trajectory, with clear opportunities for career development. The Role We are seeking a motivated, ambitious Sales Support professional to join our team, with a clear Pathway to becoming a Full time Sales Account Manager. This role is designed as a development position: you'll support the current sales team while gaining hands-on account management experience. Over time, you'll transition into a sales role, with the goal of building and expanding our sales team in the coming years. Key Responsibilities Processing and loading sales orders Providing daily administrative support to the sales team Covering holidays for Account Managers, gaining exposure to customer and supplier interactions Building confidence in managing client relationships Supporting outbound activity, including warm and cold calls (progressively introduced) What We're Looking For Strong organisational and administrative skills Excellent communication skills and confidence on the phone A proactive, positive attitude with a desire to learn sales Ambition to progress into a Full time sales/account management role Energy and enthusiasm to contribute to a growing team environment Working Arrangements Office-based at our HQ in Rochdale Hybrid working available (4 days office/1 day WFH on Fridays) after a 3-6 month probation period Career Progression This role offers a structured Pathway into sales. Successful candidates will: Start in a support capacity while learning the business Gain experience covering accounts and handling clients Transition into a Full time Sales Account Manager role Earn commission on top of base salary once in sales If you're looking to build a long-term career in sales within a growing tech hardware business, this is a fantastic opportunity to get your foot in the door and develop quickly. £30000 - £35000/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found on our website
We're looking for an experienced Marketing Manager to lead marketing and communications across Quiet Company and its brands, including Friends House conferencing, café and retail, and Swarthmoor Hall. You'll drive marketing activity that supports revenue growth, strengthens brand visibility and ensures communications reflect Quaker values and ethos. You'll lead the development and delivery of strategic marketing campaigns across digital and offline channels, oversee digital marketing performance and work closely with colleagues across the organisation to support commercial success and organisational reputation. What you'll do: Lead the development and delivery of marketing and communications strategies across Quiet Company brands Drive digital marketing activity including SEO, PPC, social media, email marketing and content strategy Oversee website development, UX optimisation, accessibility and conversion performance Monitor marketing and sales performance, taking action where results are not meeting expectations Manage marketing budgets and ensure activity delivers measurable return on investment Lead integrated marketing campaigns across digital and offline channels Manage brand consistency and ensure communications align with Quaker values Build PR and media relationships and support reputation management Line-manage and mentor a direct report while supporting colleagues across the organisation on marketing initiatives Monitor marketing performance and provide insights and reporting to senior leadership What we're looking for: Experience in marketing roles with responsibility for digital marketing and strategy Strong knowledge of SEO, PPC, analytics, marketing automation and content marketing Experience delivering campaigns that support revenue growth and lead generation Experience managing agencies, freelancers or internal teams Strong copywriting, communication and stakeholder management skills Leadership, project management and organisational skills Ability to analyse performance data and make informed marketing decisions Sympathetic to Quaker values and ethos (you do not need to be a Quaker) Hours: Typically, Monday to Friday (35 hours per week), with occasional early mornings, evenings or weekends depending on business needs. Some travel between sites may be required. Location: Friends House, Euston Road, London, NW1 2BJ. For more about Friends House, go to For details on how to apply, go to Closing date: 9am on 14 April 2026. Interviews: 20 April 2026, in person at Friends House. Presentation: 23 April 2026, in person at Friends House. Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values. We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Apr 03, 2026
Full time
We're looking for an experienced Marketing Manager to lead marketing and communications across Quiet Company and its brands, including Friends House conferencing, café and retail, and Swarthmoor Hall. You'll drive marketing activity that supports revenue growth, strengthens brand visibility and ensures communications reflect Quaker values and ethos. You'll lead the development and delivery of strategic marketing campaigns across digital and offline channels, oversee digital marketing performance and work closely with colleagues across the organisation to support commercial success and organisational reputation. What you'll do: Lead the development and delivery of marketing and communications strategies across Quiet Company brands Drive digital marketing activity including SEO, PPC, social media, email marketing and content strategy Oversee website development, UX optimisation, accessibility and conversion performance Monitor marketing and sales performance, taking action where results are not meeting expectations Manage marketing budgets and ensure activity delivers measurable return on investment Lead integrated marketing campaigns across digital and offline channels Manage brand consistency and ensure communications align with Quaker values Build PR and media relationships and support reputation management Line-manage and mentor a direct report while supporting colleagues across the organisation on marketing initiatives Monitor marketing performance and provide insights and reporting to senior leadership What we're looking for: Experience in marketing roles with responsibility for digital marketing and strategy Strong knowledge of SEO, PPC, analytics, marketing automation and content marketing Experience delivering campaigns that support revenue growth and lead generation Experience managing agencies, freelancers or internal teams Strong copywriting, communication and stakeholder management skills Leadership, project management and organisational skills Ability to analyse performance data and make informed marketing decisions Sympathetic to Quaker values and ethos (you do not need to be a Quaker) Hours: Typically, Monday to Friday (35 hours per week), with occasional early mornings, evenings or weekends depending on business needs. Some travel between sites may be required. Location: Friends House, Euston Road, London, NW1 2BJ. For more about Friends House, go to For details on how to apply, go to Closing date: 9am on 14 April 2026. Interviews: 20 April 2026, in person at Friends House. Presentation: 23 April 2026, in person at Friends House. Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values. We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Osborne Appointments
Letchworth Garden City, Hertfordshire
Marketing Manager Location: Letchworth Salary: £42,500 £50,000 Job Type: Full-time / Permanent Marketing Manager About our client: Our client is a family-run business specialising in the design and manufacture of products that support people with reduced mobility. Proudly manufacturing in the UK, they are a growing organisation with ambitious plans and a strong commitment to quality. Marketing plays a central role in driving both B2C and B2B growth, and they are now seeking a Marketing Manager to elevate their marketing function. Marketing Manager Details: Opportunity to shape and lead a developing marketing function Clear progression path into senior leadership 25 days holiday + birthday off + bank holidays Monthly bonus scheme Company pension scheme Supportive and collaborative working environment Marketing Manager Responsibilities: Lead end-to-end delivery of multi-channel marketing campaigns Translate strategy into actionable plans, timelines and briefs Ensure alignment across digital, offline and partnership channels Monitor and optimise campaign performance Manage and develop a team of three marketing professionals Allocate workload, set priorities and oversee team capacity Run weekly planning sessions and regular 1:1s Oversee all marketing projects from planning through to delivery Manage timelines, dependencies, risks and budgets Collaborate with internal sales teams and external partners Coordinate events and roadshows Track and analyse campaign performance across all channels Report insights and recommendations to the Head of Marketing Maintain and develop key partnership relationships Monitor lead flow, conversion and ROI across partnerships Improve marketing workflows, systems and processes Ensure effective use of CRM and marketing tools Marketing Manager What We re Looking For: 4+ years experience in a marketing role (agency or in-house) Experience across both B2C and B2B marketing Previous team management or mentoring experience Strong copywriting and proofreading skills Proven experience delivering multi-channel campaigns Solid understanding of digital and offline integration Excellent project management and organisational skills Strong stakeholder communication skills Experience with CRM systems and marketing analytics tools Familiarity with structured campaign frameworks Retail sector experience (desirable) If you are interested in this role, please apply today with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract, and permanent placements.
Apr 03, 2026
Full time
Marketing Manager Location: Letchworth Salary: £42,500 £50,000 Job Type: Full-time / Permanent Marketing Manager About our client: Our client is a family-run business specialising in the design and manufacture of products that support people with reduced mobility. Proudly manufacturing in the UK, they are a growing organisation with ambitious plans and a strong commitment to quality. Marketing plays a central role in driving both B2C and B2B growth, and they are now seeking a Marketing Manager to elevate their marketing function. Marketing Manager Details: Opportunity to shape and lead a developing marketing function Clear progression path into senior leadership 25 days holiday + birthday off + bank holidays Monthly bonus scheme Company pension scheme Supportive and collaborative working environment Marketing Manager Responsibilities: Lead end-to-end delivery of multi-channel marketing campaigns Translate strategy into actionable plans, timelines and briefs Ensure alignment across digital, offline and partnership channels Monitor and optimise campaign performance Manage and develop a team of three marketing professionals Allocate workload, set priorities and oversee team capacity Run weekly planning sessions and regular 1:1s Oversee all marketing projects from planning through to delivery Manage timelines, dependencies, risks and budgets Collaborate with internal sales teams and external partners Coordinate events and roadshows Track and analyse campaign performance across all channels Report insights and recommendations to the Head of Marketing Maintain and develop key partnership relationships Monitor lead flow, conversion and ROI across partnerships Improve marketing workflows, systems and processes Ensure effective use of CRM and marketing tools Marketing Manager What We re Looking For: 4+ years experience in a marketing role (agency or in-house) Experience across both B2C and B2B marketing Previous team management or mentoring experience Strong copywriting and proofreading skills Proven experience delivering multi-channel campaigns Solid understanding of digital and offline integration Excellent project management and organisational skills Strong stakeholder communication skills Experience with CRM systems and marketing analytics tools Familiarity with structured campaign frameworks Retail sector experience (desirable) If you are interested in this role, please apply today with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract, and permanent placements.
Senior Field Marketing Manager - B2B Technology Location: London (2 days Onsite, can be remote as well) Contract: 10 Month Contract with Potential extension (Inside IR35) Day Rate: £48 - £53 per hour The Opportunity We're recruiting for an experienced Field Marketing Manager to drive high-impact marketing across the UK & Ireland within a leading global technology environment. This is a commercial, sales-aligned marketing role focused on delivering measurable pipeline and revenue growth through integrated campaigns, events, and account-based marketing (ABM). You'll work closely with regional sales leadership to shape and execute marketing strategies targeting enterprise and public sector customers across government, education, and healthcare. What You'll Be Doing . Partner closely with sales teams to align marketing activity to pipeline and revenue targets . Plan and execute integrated B2B campaigns to drive demand generation and customer acquisition . Lead high-impact events, webinars, roundtables, and industry activations . Deliver targeted ABM (Account-Based Marketing) programmes to accelerate strategic deals . Manage and optimise marketing budgets, ensuring strong ROI and pipeline contribution . Track and report on performance metrics including pipeline, lead quality, and campaign effectiveness . Collaborate across global and regional marketing teams to deliver a unified go-to-market strategy What we are looking for Proven experience in B2B field marketing within the technology sector Strong track record of driving pipeline generation and revenue impact Expertise in events, demand generation campaigns, and ABM strategies Experience working closely with sales teams in a Matrix organisation Exposure to public sector markets (government, education, healthcare) is highly desirable Background in enterprise technology organisations or similar environments (eg global tech vendors, telecoms, cloud, or SaaS companies) is highly desirable Experience working within organisations such as Cisco Systems, Microsoft, Amazon Web Services, BT Group, Vodafone or similar is a strong advantage Ability to manage multiple campaigns and stakeholders in a fast-paced environment Strong analytical mindset with experience tracking ROI, pipeline, and marketing performance Experience with tools such as Salesforce, reporting dashboards, or similar platforms This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Apr 03, 2026
Contractor
Senior Field Marketing Manager - B2B Technology Location: London (2 days Onsite, can be remote as well) Contract: 10 Month Contract with Potential extension (Inside IR35) Day Rate: £48 - £53 per hour The Opportunity We're recruiting for an experienced Field Marketing Manager to drive high-impact marketing across the UK & Ireland within a leading global technology environment. This is a commercial, sales-aligned marketing role focused on delivering measurable pipeline and revenue growth through integrated campaigns, events, and account-based marketing (ABM). You'll work closely with regional sales leadership to shape and execute marketing strategies targeting enterprise and public sector customers across government, education, and healthcare. What You'll Be Doing . Partner closely with sales teams to align marketing activity to pipeline and revenue targets . Plan and execute integrated B2B campaigns to drive demand generation and customer acquisition . Lead high-impact events, webinars, roundtables, and industry activations . Deliver targeted ABM (Account-Based Marketing) programmes to accelerate strategic deals . Manage and optimise marketing budgets, ensuring strong ROI and pipeline contribution . Track and report on performance metrics including pipeline, lead quality, and campaign effectiveness . Collaborate across global and regional marketing teams to deliver a unified go-to-market strategy What we are looking for Proven experience in B2B field marketing within the technology sector Strong track record of driving pipeline generation and revenue impact Expertise in events, demand generation campaigns, and ABM strategies Experience working closely with sales teams in a Matrix organisation Exposure to public sector markets (government, education, healthcare) is highly desirable Background in enterprise technology organisations or similar environments (eg global tech vendors, telecoms, cloud, or SaaS companies) is highly desirable Experience working within organisations such as Cisco Systems, Microsoft, Amazon Web Services, BT Group, Vodafone or similar is a strong advantage Ability to manage multiple campaigns and stakeholders in a fast-paced environment Strong analytical mindset with experience tracking ROI, pipeline, and marketing performance Experience with tools such as Salesforce, reporting dashboards, or similar platforms This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Apr 03, 2026
Full time
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Account & Commercial Marketing Specialist supports the strategy and execution for BCG's Account Based Marketing (ABM) program for BCG's high-priority client accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will collaborate with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll support campaign execution, track marketing performance, and contribute to team operations. This role is a great fit for someone looking to grow their B2B marketing skillset, deepen their understanding of account-based marketing (ABM), and work cross-functionally within a collaborative, fast-paced environment. KEY RESPONSIBILITIES Campaign Coordination & Execution: You'll play a key role in coordinating impactful campaigns for our most strategic clients, helping deliver personalized marketing that supports commercial growth and strengthens client relationships. Assist with the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Support the planning and delivery of ABM campaigns for priority accounts (1:1, 1:Few, and 1:Many). Collaborate with senior team members to create and maintain campaign timelines and checklists. Coordinate internal reviews of campaign materials, ensuring feedback is captured and incorporated. Help ensure campaign assets meet brand and quality standards. Marketing Insights & Reporting: You'll help the team and stakeholders understand how marketing efforts are influencing business outcomes by turning marketing data into actionable insights that guide strategic decisions. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Gather and organize marketing performance data (e.g., engagement rates, email opens, account insights). Help create clear and compelling performance summaries using PowerPoint or Tableau dashboards. Maintain campaign dashboard and account weekly alerts in partnership with analytics team members. Tools, Platforms & Processes: BCG leverages a robust MarTech stack to power our ABM efforts. You'll ensure we're using our tools to their fullest potential and creating scalable systems for long-term success. Gain familiarity and proficiency with BCG's ABM tools, including Marketo, Demandbase, Salesforce, and Tableau. Maintain ABM email folders and templates in Marketo to reflect Global Email Marketing best practices. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. Team Support & Collaboration: You'll contribute to a culture of teaming and knowledge sharing, helping ensure our campaigns are delivered efficiently and in close partnership with stakeholders across the business. Schedule and help facilitate account planning or campaign check-in meetings. Partner closely with ABM Managers and other collaborators, including practice area marketers and operations support. Contribute ideas in team meetings and proactively suggest ways to improve execution. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable supporting strategic direction while executing day-to-day tasks with detail and care. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 2-4 years of experience in B2B marketing Clear written and verbal communication skills-able to bring clarity, creativity, and energy to complex topics. A team-first mindset with curiosity and eagerness to learn. Ability to manage multiple projects and meet deadlines. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 03, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Account & Commercial Marketing Specialist supports the strategy and execution for BCG's Account Based Marketing (ABM) program for BCG's high-priority client accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will collaborate with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll support campaign execution, track marketing performance, and contribute to team operations. This role is a great fit for someone looking to grow their B2B marketing skillset, deepen their understanding of account-based marketing (ABM), and work cross-functionally within a collaborative, fast-paced environment. KEY RESPONSIBILITIES Campaign Coordination & Execution: You'll play a key role in coordinating impactful campaigns for our most strategic clients, helping deliver personalized marketing that supports commercial growth and strengthens client relationships. Assist with the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Support the planning and delivery of ABM campaigns for priority accounts (1:1, 1:Few, and 1:Many). Collaborate with senior team members to create and maintain campaign timelines and checklists. Coordinate internal reviews of campaign materials, ensuring feedback is captured and incorporated. Help ensure campaign assets meet brand and quality standards. Marketing Insights & Reporting: You'll help the team and stakeholders understand how marketing efforts are influencing business outcomes by turning marketing data into actionable insights that guide strategic decisions. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Gather and organize marketing performance data (e.g., engagement rates, email opens, account insights). Help create clear and compelling performance summaries using PowerPoint or Tableau dashboards. Maintain campaign dashboard and account weekly alerts in partnership with analytics team members. Tools, Platforms & Processes: BCG leverages a robust MarTech stack to power our ABM efforts. You'll ensure we're using our tools to their fullest potential and creating scalable systems for long-term success. Gain familiarity and proficiency with BCG's ABM tools, including Marketo, Demandbase, Salesforce, and Tableau. Maintain ABM email folders and templates in Marketo to reflect Global Email Marketing best practices. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. Team Support & Collaboration: You'll contribute to a culture of teaming and knowledge sharing, helping ensure our campaigns are delivered efficiently and in close partnership with stakeholders across the business. Schedule and help facilitate account planning or campaign check-in meetings. Partner closely with ABM Managers and other collaborators, including practice area marketers and operations support. Contribute ideas in team meetings and proactively suggest ways to improve execution. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable supporting strategic direction while executing day-to-day tasks with detail and care. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 2-4 years of experience in B2B marketing Clear written and verbal communication skills-able to bring clarity, creativity, and energy to complex topics. A team-first mindset with curiosity and eagerness to learn. Ability to manage multiple projects and meet deadlines. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
We are looking for an additional team member for our New Business Team to fill the role of New Business Administrator, based in our Taunton office. You will ensure that our clients, brokers and introducers all continue to receive the best possible service at all times. You will be expected to act as the face (or voice) of Amicus, always presenting a friendly, helpful, efficient and professional demeanour to clients, colleagues and all visitors. Full Time 8.45am 5.15pm Monday to Friday Competitive Salary Job Types: Permanent Pay: £25,000.00 FTE Experience: Sales: 1 year (required) Responsibilities Meeting and greeting clients and other visitors and providing a warm welcome including provision of refreshments, alerting relevant members of staff to their presence, making them feel comfortable and chasing as needed Front line call handling and dealing with basic enquiries, demonstrating exceptional client service, making appointments and passing on all necessary and useful information including following up to ensure calls have been returned Balancing the requirements of visitors, callers and staff at all times and ensuring that all feel valued and noticed Keeping appropriate records in our own system of client preferences and needs and ensuring that confidential and sensitive data is safeguarded at all times Confirming appointments in advance with all visitors using the meeting room diaries and passing on information regarding any changes to the relevant fee earner and their team Responsible for the accurate and timely creation of new client file records, ensuring all necessary documentation is collected, verified, and entered into the firm s case management system in accordance with regulatory compliance and internal protocols. This includes liaising with legal teams to gather client information, maintaining data integrity, and supporting the smooth onboarding of new business matters Responsible for managing the full lifecycle of client relationship development across multiple sectors or practice areas, ensuring consistent growth in new business opportunities and client engagement. This includes developing and executing strategic business development plans, tracking performance metrics, nurturing key client relationships, and collaborating with partners and legal teams to identify cross-selling opportunities and enhance the firm s market presence. Maintaining the New Business Team internal intranet page, publishing research and analyse market trends to uncover potential new clients and sectors. Work closely with partners, marketing, and practice groups to align business development efforts. Assist in the planning, coordination, and delivery of internal office events and client-facing entertainment, ensuring all activities align with the firm s brand and professional standards. This includes supporting the organisation of networking receptions, seminars, and social functions, as well as managing logistics, communications, and follow-up. Additionally, play a key role in marketing and arranging stakeholder events to strengthen client relationships, enhance visibility, and support the firm s business development objectives. Creating and maintaining archive records, closing files and scanning documents as required to include managing local will and deed stores as appropriate Conducting the administrative aspects of file reviews Seek out and communicate opportunities for social media or website content and share these with the Marketing Manager as they arise Assist with telephone and reception cover for other offices during periods of holiday and sickness or when capacity allows Set up video calls and assist users with training on AV equipment for meeting rooms as required Attend training and out of hours team meetings as needed, but not more than once per month May be required to travel between offices Other ad hoc duties as required. Experience Prior sales generation experience within a client-facing role would be advantageous. Strong customer skills are essential. Experience supporting business development in an external environment would be beneficial. Proven ability to network effectively with professionals and clients. Experience with profiling capabilities within the external marketplace. Sales generation and business pipeline tracking Marketing experience Following through and tracking pipeline sales Sales Food chain awareness Achievements of relative targets. If you are an ambitious professional looking to make a significant impact within a growing organisation, we encourage you to apply for this exciting opportunity. Work authorisation: United Kingdom (required) Work Location: In person
Apr 03, 2026
Full time
We are looking for an additional team member for our New Business Team to fill the role of New Business Administrator, based in our Taunton office. You will ensure that our clients, brokers and introducers all continue to receive the best possible service at all times. You will be expected to act as the face (or voice) of Amicus, always presenting a friendly, helpful, efficient and professional demeanour to clients, colleagues and all visitors. Full Time 8.45am 5.15pm Monday to Friday Competitive Salary Job Types: Permanent Pay: £25,000.00 FTE Experience: Sales: 1 year (required) Responsibilities Meeting and greeting clients and other visitors and providing a warm welcome including provision of refreshments, alerting relevant members of staff to their presence, making them feel comfortable and chasing as needed Front line call handling and dealing with basic enquiries, demonstrating exceptional client service, making appointments and passing on all necessary and useful information including following up to ensure calls have been returned Balancing the requirements of visitors, callers and staff at all times and ensuring that all feel valued and noticed Keeping appropriate records in our own system of client preferences and needs and ensuring that confidential and sensitive data is safeguarded at all times Confirming appointments in advance with all visitors using the meeting room diaries and passing on information regarding any changes to the relevant fee earner and their team Responsible for the accurate and timely creation of new client file records, ensuring all necessary documentation is collected, verified, and entered into the firm s case management system in accordance with regulatory compliance and internal protocols. This includes liaising with legal teams to gather client information, maintaining data integrity, and supporting the smooth onboarding of new business matters Responsible for managing the full lifecycle of client relationship development across multiple sectors or practice areas, ensuring consistent growth in new business opportunities and client engagement. This includes developing and executing strategic business development plans, tracking performance metrics, nurturing key client relationships, and collaborating with partners and legal teams to identify cross-selling opportunities and enhance the firm s market presence. Maintaining the New Business Team internal intranet page, publishing research and analyse market trends to uncover potential new clients and sectors. Work closely with partners, marketing, and practice groups to align business development efforts. Assist in the planning, coordination, and delivery of internal office events and client-facing entertainment, ensuring all activities align with the firm s brand and professional standards. This includes supporting the organisation of networking receptions, seminars, and social functions, as well as managing logistics, communications, and follow-up. Additionally, play a key role in marketing and arranging stakeholder events to strengthen client relationships, enhance visibility, and support the firm s business development objectives. Creating and maintaining archive records, closing files and scanning documents as required to include managing local will and deed stores as appropriate Conducting the administrative aspects of file reviews Seek out and communicate opportunities for social media or website content and share these with the Marketing Manager as they arise Assist with telephone and reception cover for other offices during periods of holiday and sickness or when capacity allows Set up video calls and assist users with training on AV equipment for meeting rooms as required Attend training and out of hours team meetings as needed, but not more than once per month May be required to travel between offices Other ad hoc duties as required. Experience Prior sales generation experience within a client-facing role would be advantageous. Strong customer skills are essential. Experience supporting business development in an external environment would be beneficial. Proven ability to network effectively with professionals and clients. Experience with profiling capabilities within the external marketplace. Sales generation and business pipeline tracking Marketing experience Following through and tracking pipeline sales Sales Food chain awareness Achievements of relative targets. If you are an ambitious professional looking to make a significant impact within a growing organisation, we encourage you to apply for this exciting opportunity. Work authorisation: United Kingdom (required) Work Location: In person
Customer Journey Manager Location : Alfreton, DE55 7RG Salary : Competitive (DOE) + Excellent Benefits! Contract : Full-time, Permanent Benefits: Profit Related Pay, Life Cover, Employee Assistance Programme, Auto Enrol Pension Scheme , On site parking, 23 days holiday plus Statutory Mobility in Motion (MiM) offer a market-leading range of vehicle adaptations that enable our customers to re-gain and maintain their independence. Whether it is to get the customer or a member of their family in and out of their vehicle, enable them to lift and stow their mobility device or to adapt their vehicle to enable them to drive, we offer a solution to suit each individual requirement. What do we do We offer a wide range of vehicle adaptations so that people with mobility issues can re-gain and maintain their independence. Our products are transformative for their users, which is why our customers recommend us to their friends and families. We are now recruiting for a Customer Journey Manager . This is a pivotal leadership role at the heart of the commercial operation, responsible for shaping and optimising the full customer journey from initial enquiry through to aftercare. You will lead key customer-facing teams, drive performance through data and insight, and play a critical role in improving processes, systems, and service delivery. This is an exciting opportunity for a commercially minded, customer-focused professional to make a tangible impact in a purpose-driven organisation. Duties of the Customer Journey Manager: Lead and develop Inbound Sales, Order Processing, and Customer Excellence teams, driving performance and accountability Own, monitor, and report on key KPIs including sales conversion, customer satisfaction, SLAs, and customer-related issues Ensure efficient and accurate handling of enquiries, bookings, orders, and installations Drive continuous improvement across sales processes, workflows, and customer communications Identify risks, bottlenecks, and opportunities across the customer journey and implement effective solutions Collaborate with internal departments to ensure seamless handovers and delivery of customer commitments Oversee CRM systems (including Dynamics), ensuring data accuracy and optimising system performance Manage returns, warranties, and escalated complaints, ensuring timely resolution and root cause analysis Standardise processes, documentation, and best practice across customer-facing teams Coach, develop, and performance manage team members through regular reviews and objective setting Work with the Marketing team to improve customer review engagement across platforms such as Trustpilot and Google Monitor customer feedback and use insights to drive continuous improvement initiatives In order to be successful in this role you must have: Strong leadership experience managing customer-facing or commercial teams Proven ability to manage and improve end-to-end customer journeys Data-driven with experience managing KPIs and performance metrics Excellent communication and interpersonal skills, with high emotional intelligence Confident handling complex or sensitive customer situations Strong organisational skills with the ability to manage multiple priorities IT proficient, including MS Office and CRM systems (Dynamics desirable) Proactive, solutions-focused, and commercially aware Core Values & Behaviours: Innovation Driven: Open to new ideas and continuous improvement Service: Customer-first mindset with a proactive, solutions-led approach Ethical & Fair: Acts with integrity, respect, and professionalism at all times Any Additional Information : This role plays a key part in delivering the company s mission to improve mobility and customer experience through high-quality service and operational excellence. Interested? Why not submit your application today! No agencies please.
Apr 03, 2026
Full time
Customer Journey Manager Location : Alfreton, DE55 7RG Salary : Competitive (DOE) + Excellent Benefits! Contract : Full-time, Permanent Benefits: Profit Related Pay, Life Cover, Employee Assistance Programme, Auto Enrol Pension Scheme , On site parking, 23 days holiday plus Statutory Mobility in Motion (MiM) offer a market-leading range of vehicle adaptations that enable our customers to re-gain and maintain their independence. Whether it is to get the customer or a member of their family in and out of their vehicle, enable them to lift and stow their mobility device or to adapt their vehicle to enable them to drive, we offer a solution to suit each individual requirement. What do we do We offer a wide range of vehicle adaptations so that people with mobility issues can re-gain and maintain their independence. Our products are transformative for their users, which is why our customers recommend us to their friends and families. We are now recruiting for a Customer Journey Manager . This is a pivotal leadership role at the heart of the commercial operation, responsible for shaping and optimising the full customer journey from initial enquiry through to aftercare. You will lead key customer-facing teams, drive performance through data and insight, and play a critical role in improving processes, systems, and service delivery. This is an exciting opportunity for a commercially minded, customer-focused professional to make a tangible impact in a purpose-driven organisation. Duties of the Customer Journey Manager: Lead and develop Inbound Sales, Order Processing, and Customer Excellence teams, driving performance and accountability Own, monitor, and report on key KPIs including sales conversion, customer satisfaction, SLAs, and customer-related issues Ensure efficient and accurate handling of enquiries, bookings, orders, and installations Drive continuous improvement across sales processes, workflows, and customer communications Identify risks, bottlenecks, and opportunities across the customer journey and implement effective solutions Collaborate with internal departments to ensure seamless handovers and delivery of customer commitments Oversee CRM systems (including Dynamics), ensuring data accuracy and optimising system performance Manage returns, warranties, and escalated complaints, ensuring timely resolution and root cause analysis Standardise processes, documentation, and best practice across customer-facing teams Coach, develop, and performance manage team members through regular reviews and objective setting Work with the Marketing team to improve customer review engagement across platforms such as Trustpilot and Google Monitor customer feedback and use insights to drive continuous improvement initiatives In order to be successful in this role you must have: Strong leadership experience managing customer-facing or commercial teams Proven ability to manage and improve end-to-end customer journeys Data-driven with experience managing KPIs and performance metrics Excellent communication and interpersonal skills, with high emotional intelligence Confident handling complex or sensitive customer situations Strong organisational skills with the ability to manage multiple priorities IT proficient, including MS Office and CRM systems (Dynamics desirable) Proactive, solutions-focused, and commercially aware Core Values & Behaviours: Innovation Driven: Open to new ideas and continuous improvement Service: Customer-first mindset with a proactive, solutions-led approach Ethical & Fair: Acts with integrity, respect, and professionalism at all times Any Additional Information : This role plays a key part in delivering the company s mission to improve mobility and customer experience through high-quality service and operational excellence. Interested? Why not submit your application today! No agencies please.
VP, Global Partnerships £80,000 - £95,000 + Uncapped Commission Central London Hybrid Are you ready to help shape the evolution of the UK's most iconic and trusted travel media brand? Our client has long been a trailblazer in inspiring travellers to pursue deeper, more authentic experiences for over 30 years. As they embark on a new era of growth, they're seeking a dynamic and commercially driven VP of Global Partnerships to drive their continued growth for the next decade and beyond. The VP of Global Partnerships will play a crucial role in their expansion, focusing on revenue growth and strategic partnerships. Key Responsibilities: Drive revenue by selling profitable campaigns to new clients and expanding relationships with existing partners through strategic account management. Collaborate with the senior management team to develop and implement a comprehensive sales strategy across digital, print, and event platforms. Achieve and exceed sales targets, contributing to profitability and growth. Expand and optimize their digital inventory to maximize revenue opportunities. Identify new market opportunities that can drive profit and add value to the business. People management skills and the ability to mentor and support a team of sales executives, fostering their professional development and increasing their productivity. Work closely with the Chief Commercial Officer to enhance efficiency and profitability across the business. Provide detailed forecasts, results, and strategic insights directly to senior management. Manage administrative responsibilities efficiently, ensuring tasks are completed accurately and on time. Who We're Looking For: Travel Enthusiast: A passion for travel is essential! Experienced Media Sales Professional: Background in media/advertising sales, preferably with a digital focus (print experience is an added advantage). Ability to converse with global tourist boards Worldly sales person - Ideal! Proven Success: Demonstrated track record of achieving individual and team sales targets and contributing to business growth. Business Savvy: Strong commercial acumen and the ability to identify and act on new revenue opportunities. Sales Leader: Confident in selling, presenting, and negotiating with a proven ability to win new business. People Manager: Experience managing a team is a major bonus but not required; however, a willingness to take on this responsibility is essential. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 03, 2026
Full time
VP, Global Partnerships £80,000 - £95,000 + Uncapped Commission Central London Hybrid Are you ready to help shape the evolution of the UK's most iconic and trusted travel media brand? Our client has long been a trailblazer in inspiring travellers to pursue deeper, more authentic experiences for over 30 years. As they embark on a new era of growth, they're seeking a dynamic and commercially driven VP of Global Partnerships to drive their continued growth for the next decade and beyond. The VP of Global Partnerships will play a crucial role in their expansion, focusing on revenue growth and strategic partnerships. Key Responsibilities: Drive revenue by selling profitable campaigns to new clients and expanding relationships with existing partners through strategic account management. Collaborate with the senior management team to develop and implement a comprehensive sales strategy across digital, print, and event platforms. Achieve and exceed sales targets, contributing to profitability and growth. Expand and optimize their digital inventory to maximize revenue opportunities. Identify new market opportunities that can drive profit and add value to the business. People management skills and the ability to mentor and support a team of sales executives, fostering their professional development and increasing their productivity. Work closely with the Chief Commercial Officer to enhance efficiency and profitability across the business. Provide detailed forecasts, results, and strategic insights directly to senior management. Manage administrative responsibilities efficiently, ensuring tasks are completed accurately and on time. Who We're Looking For: Travel Enthusiast: A passion for travel is essential! Experienced Media Sales Professional: Background in media/advertising sales, preferably with a digital focus (print experience is an added advantage). Ability to converse with global tourist boards Worldly sales person - Ideal! Proven Success: Demonstrated track record of achieving individual and team sales targets and contributing to business growth. Business Savvy: Strong commercial acumen and the ability to identify and act on new revenue opportunities. Sales Leader: Confident in selling, presenting, and negotiating with a proven ability to win new business. People Manager: Experience managing a team is a major bonus but not required; however, a willingness to take on this responsibility is essential. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Get Staffed Online Recruitment Limited
Sheffield, Yorkshire
Sales and Operations Manager Cyber Security MSP Location: Sheffield (Office-Based) Reports To: Co-Directors £55,000 £65,000 per annum base salary £75,000 £85,000 OTE Join Our Client Driving Growth in the Cyber Era! Our client is on a mission to redefine what businesses expect from their Managed IT and Cyber Security provider. Based in Sheffield, they deliver Connectivity, Cloud, Voice, and Cyber Security solutions across the UK, helping organisations work smarter and safer in the digital-first world. They are entering their next phase of growth and are looking for a driven, commercially minded Sales and Operations Manager to join their leadership team. This is a hands-on, office-based role for someone who can take true ownership, driving new business performance while ensuring operational excellence from sale through to delivery and invoice. If you re a natural leader who loves turning strategy into measurable results, our client would love to meet you. About the Role As our client s Sales and Operations Manager, you ll sit at the crossroads of commercial performance and operational delivery. You ll work closely with their Co-Directors to execute their sales growth plans, lead their Account and New Business teams, and ensure that every deal successfully transitions into efficient, profitable delivery. Your impact will be felt across the business improving processes, boosting client satisfaction, and shaping how our client scales its Cyber Security and MSP services for the future. What You ll Be Doing Drive Sales Growth: Take ownership of our client s commercial targets, with a focus on Cyber Security and MSP service growth. Lead and motivate the Sales and Account management teams to exceed revenue goals. Ensure pipeline visibility and forecasting accuracy through structured reviews and reporting. Work with marketing and leadership to execute go-to-market strategies that convert leads into long-term customers. Identify new opportunities for cross-selling, upselling, and margin improvement. Actively support negotiation and deal structuring to ensure profitable outcomes. Deliver Operational Excellence: Own the full order lifecycle from sales handover to delivery and invoicing. Monitor and manage WIP performance to keep deals moving and revenue flowing. Coordinate between sales, project delivery, and support to maintain service standards and operational flow. Continuously improve processes to remove friction, improve accuracy, and fast-track delivery timelines. Track KPIs and implement dashboards that show real-time performance across all departments. Lead and Inspire: Work directly with our client s Co-Directors to deliver strategic growth goals. Build a culture of accountability, teamwork, and continuous improvement in the Sheffield office. Coach and develop staff to push performance and confidence across commercial and operational teams. Represent them with clients and partners showcasing their commitment to quality, security, and innovation. What They re Looking For: 5+ years experience in a sales, service delivery, or operational management role within an MSP or IT services business. Proven record of driving revenue growth and improving delivery performance. Deep understanding of MSP operational processes (from quote to cash). Confident leadership style with the ability to coach, motivate, and develop high-performing teams. Commercially sharp and data-driven, comfortable managing forecasts, margins, and pipelines. Experience within Cyber Security services or managed protection solutions is preferred. Why Join Our Client: Competitive salary with performance-based bonus. Office-based with a strong team culture in Sheffield. Opportunity to play a key role in a growing, Cyber-focused MSP. Close collaboration with the company s Co-Directors and senior leadership team. A supportive environment that rewards initiative, ownership, and results. If you're ready to take your sales career to the next level in an environment that values initiative, creativity, and results, our client wants to hear from you. Ready to join their success story? Apply now and help shape their future growth.
Apr 03, 2026
Full time
Sales and Operations Manager Cyber Security MSP Location: Sheffield (Office-Based) Reports To: Co-Directors £55,000 £65,000 per annum base salary £75,000 £85,000 OTE Join Our Client Driving Growth in the Cyber Era! Our client is on a mission to redefine what businesses expect from their Managed IT and Cyber Security provider. Based in Sheffield, they deliver Connectivity, Cloud, Voice, and Cyber Security solutions across the UK, helping organisations work smarter and safer in the digital-first world. They are entering their next phase of growth and are looking for a driven, commercially minded Sales and Operations Manager to join their leadership team. This is a hands-on, office-based role for someone who can take true ownership, driving new business performance while ensuring operational excellence from sale through to delivery and invoice. If you re a natural leader who loves turning strategy into measurable results, our client would love to meet you. About the Role As our client s Sales and Operations Manager, you ll sit at the crossroads of commercial performance and operational delivery. You ll work closely with their Co-Directors to execute their sales growth plans, lead their Account and New Business teams, and ensure that every deal successfully transitions into efficient, profitable delivery. Your impact will be felt across the business improving processes, boosting client satisfaction, and shaping how our client scales its Cyber Security and MSP services for the future. What You ll Be Doing Drive Sales Growth: Take ownership of our client s commercial targets, with a focus on Cyber Security and MSP service growth. Lead and motivate the Sales and Account management teams to exceed revenue goals. Ensure pipeline visibility and forecasting accuracy through structured reviews and reporting. Work with marketing and leadership to execute go-to-market strategies that convert leads into long-term customers. Identify new opportunities for cross-selling, upselling, and margin improvement. Actively support negotiation and deal structuring to ensure profitable outcomes. Deliver Operational Excellence: Own the full order lifecycle from sales handover to delivery and invoicing. Monitor and manage WIP performance to keep deals moving and revenue flowing. Coordinate between sales, project delivery, and support to maintain service standards and operational flow. Continuously improve processes to remove friction, improve accuracy, and fast-track delivery timelines. Track KPIs and implement dashboards that show real-time performance across all departments. Lead and Inspire: Work directly with our client s Co-Directors to deliver strategic growth goals. Build a culture of accountability, teamwork, and continuous improvement in the Sheffield office. Coach and develop staff to push performance and confidence across commercial and operational teams. Represent them with clients and partners showcasing their commitment to quality, security, and innovation. What They re Looking For: 5+ years experience in a sales, service delivery, or operational management role within an MSP or IT services business. Proven record of driving revenue growth and improving delivery performance. Deep understanding of MSP operational processes (from quote to cash). Confident leadership style with the ability to coach, motivate, and develop high-performing teams. Commercially sharp and data-driven, comfortable managing forecasts, margins, and pipelines. Experience within Cyber Security services or managed protection solutions is preferred. Why Join Our Client: Competitive salary with performance-based bonus. Office-based with a strong team culture in Sheffield. Opportunity to play a key role in a growing, Cyber-focused MSP. Close collaboration with the company s Co-Directors and senior leadership team. A supportive environment that rewards initiative, ownership, and results. If you're ready to take your sales career to the next level in an environment that values initiative, creativity, and results, our client wants to hear from you. Ready to join their success story? Apply now and help shape their future growth.
Brand Marketing and Corporate Partnerships Manager We are looking for a Brand Marketing and Corporate Partnerships Manager to join the team in this hybrid working role. Position: Brand Marketing and Corporate Partnerships Manager Location: Huddersfield/Hybrid Hours: Full-time, 37 hours per week Salary: £40,000 - £45,000k per annum Contract: Permanent Benefits: Include 26 days' holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns Closing Date: 23rd April 2026 The Role You will be responsible for the voice of the organisation brand both on and offline. You will inspire and lead the Marketing and Corporate Partnerships team and colleagues to further raise the charity's profile, widen reach across all audiences and support membership and organisational growth. You will lead innovation and improvement of communications and marketing activity and utilisation of multichannel marketing opportunities to support income generation. With a strategic approach and an in-depth understanding of digital media, marketing and relationship management, the post holder will report to and work closely with the Director of Business Development Key areas of focus include: Develop and manage the marketing strategy, to position the charity's marketing for membership growth, increased brand awareness and self-sustainability Manage the performance of the marketing and corporate partnerships team and work effectively across teams and departments to ensure targets and KPIs are achieved Prepare and manage the marketing and commercial budgets, ensuring robust and proactive financial management and return on investment Achieve an annual income generation target through presenting a broad range of multichannel marketing opportunities to commercial suppliers Manage, support and guide the Partnerships Manager to source and engage new commercial partners and advertisers whose business aims meet the needs of members and are consistent with policy. About You You will have an honours degree or equivalent experience and a recognised marketing/communications professional qualification or demonstrable level of equivalent expertise. We are looking for someone with experience of: Brand management and/or account management Line management experience of a marketing/ relationship management team Achieving income generation Social and digital marketing and communications Project and budget management Internal communications and commercial marketing plans Managing long-term customer relationships Marketing products and services to blue-chip companies or business-to-business sectors Product launches and sales Developing and driving new tactical initiatives and brand building ideas Creating an internal communication strategy that builds knowledge and understanding across teams Leading smooth on-boarding of new partners and integration within the organisation To apply please submit your CV along with a supporting statement including any supplementary information that will support your application. About the Organisation Join a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may also have experience in areas such as Brand, Marketing, Corporate Partnerships, Brand Manager, Marketing Manager, Corporate Partnerships Manager, Marketing and Communications, Brand Marketing and Corporate Partnerships. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 03, 2026
Full time
Brand Marketing and Corporate Partnerships Manager We are looking for a Brand Marketing and Corporate Partnerships Manager to join the team in this hybrid working role. Position: Brand Marketing and Corporate Partnerships Manager Location: Huddersfield/Hybrid Hours: Full-time, 37 hours per week Salary: £40,000 - £45,000k per annum Contract: Permanent Benefits: Include 26 days' holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns Closing Date: 23rd April 2026 The Role You will be responsible for the voice of the organisation brand both on and offline. You will inspire and lead the Marketing and Corporate Partnerships team and colleagues to further raise the charity's profile, widen reach across all audiences and support membership and organisational growth. You will lead innovation and improvement of communications and marketing activity and utilisation of multichannel marketing opportunities to support income generation. With a strategic approach and an in-depth understanding of digital media, marketing and relationship management, the post holder will report to and work closely with the Director of Business Development Key areas of focus include: Develop and manage the marketing strategy, to position the charity's marketing for membership growth, increased brand awareness and self-sustainability Manage the performance of the marketing and corporate partnerships team and work effectively across teams and departments to ensure targets and KPIs are achieved Prepare and manage the marketing and commercial budgets, ensuring robust and proactive financial management and return on investment Achieve an annual income generation target through presenting a broad range of multichannel marketing opportunities to commercial suppliers Manage, support and guide the Partnerships Manager to source and engage new commercial partners and advertisers whose business aims meet the needs of members and are consistent with policy. About You You will have an honours degree or equivalent experience and a recognised marketing/communications professional qualification or demonstrable level of equivalent expertise. We are looking for someone with experience of: Brand management and/or account management Line management experience of a marketing/ relationship management team Achieving income generation Social and digital marketing and communications Project and budget management Internal communications and commercial marketing plans Managing long-term customer relationships Marketing products and services to blue-chip companies or business-to-business sectors Product launches and sales Developing and driving new tactical initiatives and brand building ideas Creating an internal communication strategy that builds knowledge and understanding across teams Leading smooth on-boarding of new partners and integration within the organisation To apply please submit your CV along with a supporting statement including any supplementary information that will support your application. About the Organisation Join a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may also have experience in areas such as Brand, Marketing, Corporate Partnerships, Brand Manager, Marketing Manager, Corporate Partnerships Manager, Marketing and Communications, Brand Marketing and Corporate Partnerships. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Senior Paid Media Manager Location: London Our fast-growing client is currently seeking a Senior Paid Media Manager to join their marketing team on a permanent, full-time basis. This role will focus on managing and optimising paid media campaigns across multiple digital channels. Key Responsibilities Manage and optimise paid media campaigns across platforms including Google Ads, LinkedIn and other social channels Monitor campaign performance and identify optimisation opportunities Deliver campaign insights and performance reporting Collaborate with internal teams to support campaign delivery Ensure campaigns are executed to a high standard Key Skills/Experience: Strong experience managing paid media campaigns Experience with platforms such as Google Ads and LinkedIn Ads Ability to analyse performance data and optimise campaigns Strong organisational and communication skills FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.
Apr 03, 2026
Full time
Senior Paid Media Manager Location: London Our fast-growing client is currently seeking a Senior Paid Media Manager to join their marketing team on a permanent, full-time basis. This role will focus on managing and optimising paid media campaigns across multiple digital channels. Key Responsibilities Manage and optimise paid media campaigns across platforms including Google Ads, LinkedIn and other social channels Monitor campaign performance and identify optimisation opportunities Deliver campaign insights and performance reporting Collaborate with internal teams to support campaign delivery Ensure campaigns are executed to a high standard Key Skills/Experience: Strong experience managing paid media campaigns Experience with platforms such as Google Ads and LinkedIn Ads Ability to analyse performance data and optimise campaigns Strong organisational and communication skills FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.
Bid Specialist Monday - Friday, Full-Time - Hybrid working scheme available. Salary - 30,000 Stone, Stafford The Role: MPJ Recruitment are proud to be representing our client, a well-established, family-run Debt Recovery Agency operating across England and Wales. They specialise in a comprehensive range of services, including the recovery of unpaid invoices, commercial rent arrears, local taxation, and High Court enforcement. If you are passionate about producing high-quality written content, coordinating winning submissions, and thriving in a fast-paced environment, this could be the perfect opportunity for you. Key Responsibilities: Assist in the preparation of bids within agreed timescales to maximise the chance of success. Attend planning and kick-off meetings, contributing proactively by carrying out market and client research in advance. Request, gather and collate required information from relevant stakeholders. Develop tailored responses and write detailed method statements for each bid, ensuring alignment with local authority requirements and effectively incorporating win themes to produce high-quality, strategic proposal documents. Identify, adapt and refine existing content where appropriate. Submit completed proposal responses to the Senior Bid Writer or Bid Manager in line with agreed deadlines, escalating any issues promptly. Maintain, review and continuously enhance content within the bid library. Assist in reviewing post-decision feedback and update the tender library to support future bid success. Build and maintain strong internal relationships across the business. Develop presentation materials and supporting documentation for bids and sales opportunities. Support the creation of summary documents, newsletters and other marketing materials on an ad-hoc basis, drawing on business knowledge as required. Demonstrate flexibility with working hours, as occasional out-of-hours work may be required to meet deadlines and business demands. Benefits: 25 days annual leave plus bank holidays Mandatory office shutdown between Christmas and New Year Company Pension Scheme Social events throughout the year Company Sick Pay Scheme Workplace Mental Health initiative Interested in learning more? Click Apply today.
Apr 03, 2026
Full time
Bid Specialist Monday - Friday, Full-Time - Hybrid working scheme available. Salary - 30,000 Stone, Stafford The Role: MPJ Recruitment are proud to be representing our client, a well-established, family-run Debt Recovery Agency operating across England and Wales. They specialise in a comprehensive range of services, including the recovery of unpaid invoices, commercial rent arrears, local taxation, and High Court enforcement. If you are passionate about producing high-quality written content, coordinating winning submissions, and thriving in a fast-paced environment, this could be the perfect opportunity for you. Key Responsibilities: Assist in the preparation of bids within agreed timescales to maximise the chance of success. Attend planning and kick-off meetings, contributing proactively by carrying out market and client research in advance. Request, gather and collate required information from relevant stakeholders. Develop tailored responses and write detailed method statements for each bid, ensuring alignment with local authority requirements and effectively incorporating win themes to produce high-quality, strategic proposal documents. Identify, adapt and refine existing content where appropriate. Submit completed proposal responses to the Senior Bid Writer or Bid Manager in line with agreed deadlines, escalating any issues promptly. Maintain, review and continuously enhance content within the bid library. Assist in reviewing post-decision feedback and update the tender library to support future bid success. Build and maintain strong internal relationships across the business. Develop presentation materials and supporting documentation for bids and sales opportunities. Support the creation of summary documents, newsletters and other marketing materials on an ad-hoc basis, drawing on business knowledge as required. Demonstrate flexibility with working hours, as occasional out-of-hours work may be required to meet deadlines and business demands. Benefits: 25 days annual leave plus bank holidays Mandatory office shutdown between Christmas and New Year Company Pension Scheme Social events throughout the year Company Sick Pay Scheme Workplace Mental Health initiative Interested in learning more? Click Apply today.
Manpower are currently seeking an interim Customer Service Representative to work with our global FMCG beauty client and become an integral part of their fast-paced FMCG environment. The position is based at their Milton Keynes Distribution Centre, immediately adjacent to J13 M1 motorway. This is a full-time temporary role to run until end of December 2026 requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 30,000 per annum, pro rata, depending upon experience. Your core role would involve answering calls from our customers, both external and internal - place orders, resolving all Customer enquiries and queries, investigating and liaising with other departments to ensure all are resolved swiftly and accurately. You will be required to liaise with couriers, account managers and related teams within the office to ensure all orders are placed and any queries are logged and closed using the query log system. Key Responsibilities Provide day-to-day support to the CE Sales Lead Complete all forms for samples, free-of-charge requests, etc. Complete pricing forms once requested by Sales and approved by the CCD team Prepare new line forms for extended distribution with distributors Monitor order flow - including order entry, pick & pack, and delivery (focusing on lead time and accuracy) Highlight and request adjustments for any orders where changes might be needed Liaise with Marketing to ensure the latest assets and portfolio updates (additions/delists) are shared Manage pricing queries raised by our 3PL Order Management partner (Alloga) and connect with the CCD team as pricing owners Share up-to-date master data upon distributor request Provide post-service support and issue resolution when required by the CE Sales Lead (key contact for Alloga on claims, etc.) Work closely with the Logistics Manager to resolve any issues with our 3PL transport company or deliveries Key Skills Experience of Customer Service/stakeholder engagement Good oral communication. Able to multi-task. Team player. Pro-active.
Apr 03, 2026
Seasonal
Manpower are currently seeking an interim Customer Service Representative to work with our global FMCG beauty client and become an integral part of their fast-paced FMCG environment. The position is based at their Milton Keynes Distribution Centre, immediately adjacent to J13 M1 motorway. This is a full-time temporary role to run until end of December 2026 requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 30,000 per annum, pro rata, depending upon experience. Your core role would involve answering calls from our customers, both external and internal - place orders, resolving all Customer enquiries and queries, investigating and liaising with other departments to ensure all are resolved swiftly and accurately. You will be required to liaise with couriers, account managers and related teams within the office to ensure all orders are placed and any queries are logged and closed using the query log system. Key Responsibilities Provide day-to-day support to the CE Sales Lead Complete all forms for samples, free-of-charge requests, etc. Complete pricing forms once requested by Sales and approved by the CCD team Prepare new line forms for extended distribution with distributors Monitor order flow - including order entry, pick & pack, and delivery (focusing on lead time and accuracy) Highlight and request adjustments for any orders where changes might be needed Liaise with Marketing to ensure the latest assets and portfolio updates (additions/delists) are shared Manage pricing queries raised by our 3PL Order Management partner (Alloga) and connect with the CCD team as pricing owners Share up-to-date master data upon distributor request Provide post-service support and issue resolution when required by the CE Sales Lead (key contact for Alloga on claims, etc.) Work closely with the Logistics Manager to resolve any issues with our 3PL transport company or deliveries Key Skills Experience of Customer Service/stakeholder engagement Good oral communication. Able to multi-task. Team player. Pro-active.
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: THE ROLE The Digital Content Assistant is responsible for supporting the implementation and delivery of the digital content calendar for TK (url removed). In this role, you will contribute to delivering the digital trading and brand plans through the development, build and execution of all content across our transactional European sites and apps. Working alongside the Content Officers and Content Manager, this role partners closely with Brand and Marketing and the Online Trading team, to ensure all content aligns with omnichannel and brand priorities, and delivers to both sales and traffic plans. WHAT YOU'LL DO Digital Content Planning Support the implementation of the digital and SEO content plans across all European sites, banners and devices Help plan, brief and deliver content across websites and apps, ensuring alignment with trading, brand and omnichannel priorities Work with Online Trading to translate the trading calendar into weekly content plans (Homepage, PLPs, CLPs, cross-sell modules) Partner with SEO teams and agencies to support SEO content delivery and best practice across European markets Support content planning for brand and static pages (Careers, Store Locator, Gift Cards, Customer Services and more) Use data, insight and testing (including A/B testing) to optimise content performance and improve customer conversion CMS Management & Optimisation Support the build and management of product, brand and static content across websites and apps Brief digital assets into Creative teams and ensure timely, accurate content delivery Work with Content and Optimisation teams to support personalisation and testing initiatives Help maintain and evolve the CMS roadmap in partnership with Digital Product Development Identify and escalate website defects, partnering with Digital IT Operations to resolve issues quickly Support CMS training and ongoing guidance for wider business users Collaboration & Continuous Improvement Build strong relationships across Digital Commerce, Marketing, Brand, Creative, IT, Customer Services and Insight teams Stay up to date on competitor activity, digital trends and best practice Take ownership of personal development and actively contribute to continuous improvement Build off-price awareness and share knowledge across teams WHAT YOU'LL BRING Experience of working with content management systems (CMS) in a digital environment HTML experience (beginner/intermediate) Experience of working within the Hybris Ecommerce platform Knowledge of SEO principals and best practice Strong attention to detail and the ability to work under pressure and to tight deadlines Excellent planning and organisation skills, with the ability to prioritise own workload and re-prioritise across tasks as required by the team Excellent influencing, relationship building and communication skills Ability to communicate effectively; work well with a team and have a pro-active, 'can-do' attitude Enthusiastic, with a passion for the work, building relationships and our organisation Strong customer facing approach Ability to use insight and evaluate website analytics tools (e.g. Google Analytics) to improve website content Results-orientated German speaking advantageous You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Apr 03, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: THE ROLE The Digital Content Assistant is responsible for supporting the implementation and delivery of the digital content calendar for TK (url removed). In this role, you will contribute to delivering the digital trading and brand plans through the development, build and execution of all content across our transactional European sites and apps. Working alongside the Content Officers and Content Manager, this role partners closely with Brand and Marketing and the Online Trading team, to ensure all content aligns with omnichannel and brand priorities, and delivers to both sales and traffic plans. WHAT YOU'LL DO Digital Content Planning Support the implementation of the digital and SEO content plans across all European sites, banners and devices Help plan, brief and deliver content across websites and apps, ensuring alignment with trading, brand and omnichannel priorities Work with Online Trading to translate the trading calendar into weekly content plans (Homepage, PLPs, CLPs, cross-sell modules) Partner with SEO teams and agencies to support SEO content delivery and best practice across European markets Support content planning for brand and static pages (Careers, Store Locator, Gift Cards, Customer Services and more) Use data, insight and testing (including A/B testing) to optimise content performance and improve customer conversion CMS Management & Optimisation Support the build and management of product, brand and static content across websites and apps Brief digital assets into Creative teams and ensure timely, accurate content delivery Work with Content and Optimisation teams to support personalisation and testing initiatives Help maintain and evolve the CMS roadmap in partnership with Digital Product Development Identify and escalate website defects, partnering with Digital IT Operations to resolve issues quickly Support CMS training and ongoing guidance for wider business users Collaboration & Continuous Improvement Build strong relationships across Digital Commerce, Marketing, Brand, Creative, IT, Customer Services and Insight teams Stay up to date on competitor activity, digital trends and best practice Take ownership of personal development and actively contribute to continuous improvement Build off-price awareness and share knowledge across teams WHAT YOU'LL BRING Experience of working with content management systems (CMS) in a digital environment HTML experience (beginner/intermediate) Experience of working within the Hybris Ecommerce platform Knowledge of SEO principals and best practice Strong attention to detail and the ability to work under pressure and to tight deadlines Excellent planning and organisation skills, with the ability to prioritise own workload and re-prioritise across tasks as required by the team Excellent influencing, relationship building and communication skills Ability to communicate effectively; work well with a team and have a pro-active, 'can-do' attitude Enthusiastic, with a passion for the work, building relationships and our organisation Strong customer facing approach Ability to use insight and evaluate website analytics tools (e.g. Google Analytics) to improve website content Results-orientated German speaking advantageous You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB