Our OEM Client based in Solihull, is searching for a Case Management Advisor (Shared Services) to join their team, Inside IR35. This is a contract position with a proposed end date of 12th January 2027. Umbrella Pay Rate: £23.60 per hour. Role Purpose: The Case Management Advisor is responsible for managing employee and manager queries through to resolution, ensuring a high-quality customer experience, compliance with company policies, and adherence to service level agreements. The role acts as a key point of contact for People Chapter, Payroll, Workforce Operations, and employee relations enquires, providing advice, guidance, and case coordination while maintaining accurate records within the case management system. Responsibilities: Case Management: Manage a portfolio of employee and manager cases from receipt through to resolution. Ensure all cases are accurately logged, categorised, prioritised, and updates within the case management system. Investigate and resolve enquiries in accordance with agreed procedures and service levels. Escalate complex cases and proactively follow up to ensure timely closure. Customer Service: Deliver a professional, responsive, and customer-focused service. Provide clear guidance and advice on policies, processes, and system-related queries. Communicate effectively with employees, managers, and stakeholders at all levels. Manage customer expectations and provide regular update on case progress. Quality and Compliance: Ensure all case handling activities comply with company policies, GDPR, and relevant legislation. Maintain accurate and auditable case records. Identify potential risks and escalate where appropriate. Support compliance and governance requirements through accurate documentation. Essential Skills, Experience and Knowledge Required: Experience working within a case management, customer service, HR, Payroll, or shared service environment. Strong problem-solving and investigation skills. Excellent written and verbal communication skills. Ability to manage multiple priorities and work to deadlines. Experience using case management or ticketing systems. Strong attention to detail and accuracy. Working knowledge of data protection and confidentiality requirements. Desirable Skills, Experience and Knowledge Requested: Experience of HR, Payroll, Time & Attendance, or Employee Relations processes. Knowledge of SAP, SuccessFactors, ServiceNow, C4S, or equivalent case management systems. Experience of working within a shared service or contact centre environment. Understanding of continuous improvement methodologies. Key Interactions: IDT. Manufacturing. Finance. People Chapter. Pensions and Reward. Additional Information: 2 days in the office Tuesday and Wednesday and then 3 days working from home.
Jul 21, 2026
Contractor
Our OEM Client based in Solihull, is searching for a Case Management Advisor (Shared Services) to join their team, Inside IR35. This is a contract position with a proposed end date of 12th January 2027. Umbrella Pay Rate: £23.60 per hour. Role Purpose: The Case Management Advisor is responsible for managing employee and manager queries through to resolution, ensuring a high-quality customer experience, compliance with company policies, and adherence to service level agreements. The role acts as a key point of contact for People Chapter, Payroll, Workforce Operations, and employee relations enquires, providing advice, guidance, and case coordination while maintaining accurate records within the case management system. Responsibilities: Case Management: Manage a portfolio of employee and manager cases from receipt through to resolution. Ensure all cases are accurately logged, categorised, prioritised, and updates within the case management system. Investigate and resolve enquiries in accordance with agreed procedures and service levels. Escalate complex cases and proactively follow up to ensure timely closure. Customer Service: Deliver a professional, responsive, and customer-focused service. Provide clear guidance and advice on policies, processes, and system-related queries. Communicate effectively with employees, managers, and stakeholders at all levels. Manage customer expectations and provide regular update on case progress. Quality and Compliance: Ensure all case handling activities comply with company policies, GDPR, and relevant legislation. Maintain accurate and auditable case records. Identify potential risks and escalate where appropriate. Support compliance and governance requirements through accurate documentation. Essential Skills, Experience and Knowledge Required: Experience working within a case management, customer service, HR, Payroll, or shared service environment. Strong problem-solving and investigation skills. Excellent written and verbal communication skills. Ability to manage multiple priorities and work to deadlines. Experience using case management or ticketing systems. Strong attention to detail and accuracy. Working knowledge of data protection and confidentiality requirements. Desirable Skills, Experience and Knowledge Requested: Experience of HR, Payroll, Time & Attendance, or Employee Relations processes. Knowledge of SAP, SuccessFactors, ServiceNow, C4S, or equivalent case management systems. Experience of working within a shared service or contact centre environment. Understanding of continuous improvement methodologies. Key Interactions: IDT. Manufacturing. Finance. People Chapter. Pensions and Reward. Additional Information: 2 days in the office Tuesday and Wednesday and then 3 days working from home.
CUSTOMER SERVICE ADVISOR MONDAY TO FRIDAY 9:15AM TILL 5:45PM TEMP - 6 to 8 weeks £13.55 PER HOUR NG15 NOTTINGHAM Job Purpose To provide exceptional customer service by efficiently managing and processing web orders, responding to customer enquiries and complaints via email and chat and supporting the team with call handling as needed. The role ensures that all customer interactions whether complaints, queries or follow ups are addressed promptly and accurately, maintaining high service standards and contributing to a positive customer experience. Job Responsibilities Manage and download, Check and input web orders throughout the day Respond to enquiry emails Respond to complaint emails Respond to complaint/query messages on chat Assisting with overflow of calls as directed To ensure a consistently high level of service is provided by; Ensure that any incoming calls of complaint, follow up or enquiry are dealt with promptly or routed to the relevant person/department efficiently Experience: Computer literate to a competent level - Microsoft Office Competent in the use of emails Incoming telephone order taking and customer service experience Experience of dealing with the public Excellent commincation skills both verbal and written EMA2
Jul 21, 2026
Seasonal
CUSTOMER SERVICE ADVISOR MONDAY TO FRIDAY 9:15AM TILL 5:45PM TEMP - 6 to 8 weeks £13.55 PER HOUR NG15 NOTTINGHAM Job Purpose To provide exceptional customer service by efficiently managing and processing web orders, responding to customer enquiries and complaints via email and chat and supporting the team with call handling as needed. The role ensures that all customer interactions whether complaints, queries or follow ups are addressed promptly and accurately, maintaining high service standards and contributing to a positive customer experience. Job Responsibilities Manage and download, Check and input web orders throughout the day Respond to enquiry emails Respond to complaint emails Respond to complaint/query messages on chat Assisting with overflow of calls as directed To ensure a consistently high level of service is provided by; Ensure that any incoming calls of complaint, follow up or enquiry are dealt with promptly or routed to the relevant person/department efficiently Experience: Computer literate to a competent level - Microsoft Office Competent in the use of emails Incoming telephone order taking and customer service experience Experience of dealing with the public Excellent commincation skills both verbal and written EMA2
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner BMW Warwick. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge/Autoline/CDK would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jul 21, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner BMW Warwick. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge/Autoline/CDK would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Service Advisor - Reading - Basic Salary - £30,000 - OTE - £36,000 Uncapped - Great Benefits Package - Monday - Friday only (No Weekends) - Our client, a busy franchised main dealership in Reading has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 12 months Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Expereince Remuneration & Benefits Basic Salary of £30,000 On Target Earnings of £36,000 uncapped Great Benefits Package Working Hours Monday to Friday 8am - 6pm only
Jul 21, 2026
Full time
Service Advisor - Reading - Basic Salary - £30,000 - OTE - £36,000 Uncapped - Great Benefits Package - Monday - Friday only (No Weekends) - Our client, a busy franchised main dealership in Reading has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 12 months Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Expereince Remuneration & Benefits Basic Salary of £30,000 On Target Earnings of £36,000 uncapped Great Benefits Package Working Hours Monday to Friday 8am - 6pm only
Our client is currently seeking a diligent and skilled Senior Project Accountant/ Commercial Finance Business Partner to join their dynamic team. This permanent role is rooted in providing financial oversight and insight into customer projects from contract award through to delivery and cash collection. The successful candidate will enhance project profitability, improve inventory and cost control, assist with statutory reporting requirements, and deliver high-quality financial intelligence to operational and commercial teams. Key Responsibilities: Revenue Delivery, Billing and Cash Collection Understand all customer contracts, deliverables, milestones, and payment terms. Maintain a schedule of project milestones, invoicing, and expected cash receipts. Ensure customer invoices are raised accurately and promptly in accordance with contractual terms. Support weekly cash flow forecasting by maintaining revenue and collection forecasts. Work with Programme Managers and Customer Success teams to ensure delivery milestones are documented and invoiced. Monitor aged debtors and assist with customer collections. Project Accounting and Revenue Recognition Prepare monthly revenue recognition journals in accordance with delivered project milestones. Maintain reconciliations of accrued and deferred income. Support monthly contract reviews to ensure revenue and costs are recognised appropriately. Maintain audit evidence supporting revenue recognition. Assist with project forecasting and estimate-at-completion reviews. Project Profitability and Commercial Reporting Produce monthly project P&Ls. Partner with Project Managers to review actual performance against budget. Investigate and resolve misallocated costs and revenue. Deliver monthly profitability reporting including variance analysis and key risks. Develop labour cost allocation methodologies using timesheet and resource utilisation data. Support commercial decision-making through financial analysis of contracts and project performance. Inventory, Manufacturing and Cost Control Maintain accurate inventory valuation and stock reconciliations. Work with Manufacturing and Supply Chain teams to improve stock control processes. Support implementation and maintenance of Bills of Materials (BOMs) and standard costing methodologies. Analyse inventory movements, Work In Progress (WIP), and obsolete stock. Review project material costs and ensure costs are allocated accurately to projects. Develop reporting to improve visibility of inventory, project costs, and gross margin. Systems and Process Improvement Support development of project accounting processes within Xero and future ERP systems. Improve financial controls around purchasing, inventory, project costing, and revenue recognition. Develop reporting and dashboards for project performance, cash flow, and inventory. Assist with ERP and finance system implementations where required. Statutory Reporting and Audit Support Support year-end statutory audits and preparation of audit schedules. Maintain balance sheet reconciliations and supporting documentation. Assist with preparation of statutory accounts information. Ensure financial records are maintained to audit standard. Support internal control improvements and compliance initiatives. Research & Development (R&D) Maintain supporting records for R&D expenditure claims. Work with Engineering and Programme teams to capture qualifying activities and costs. Assist in preparation of annual R&D tax relief submissions. Support responses to HMRC or advisor queries. Job Requirements: Qualified or part-qualified accountant (ACA, ACCA, CIMA). Experience in project accounting, management accounting, or audit. Ideally from a manufacturing background Strong understanding of revenue recognition and balance sheet reconciliations. Experience working with operational teams. Advanced Excel skills. Desirable: Practice or audit background. Experience in manufacturing, aerospace, engineering, or technology sectors. Proficiency in inventory accounting and stock control. Familiarity with standard costing and BOMs. Experience with R&D tax claims. ERP implementation or systems improvement experience. If you are an experienced finance professional with a strong background in project accounting and a passion for the aerospace industry, we would love to hear from you. Apply now to join our client's innovative and forward-thinking team.
Jul 21, 2026
Full time
Our client is currently seeking a diligent and skilled Senior Project Accountant/ Commercial Finance Business Partner to join their dynamic team. This permanent role is rooted in providing financial oversight and insight into customer projects from contract award through to delivery and cash collection. The successful candidate will enhance project profitability, improve inventory and cost control, assist with statutory reporting requirements, and deliver high-quality financial intelligence to operational and commercial teams. Key Responsibilities: Revenue Delivery, Billing and Cash Collection Understand all customer contracts, deliverables, milestones, and payment terms. Maintain a schedule of project milestones, invoicing, and expected cash receipts. Ensure customer invoices are raised accurately and promptly in accordance with contractual terms. Support weekly cash flow forecasting by maintaining revenue and collection forecasts. Work with Programme Managers and Customer Success teams to ensure delivery milestones are documented and invoiced. Monitor aged debtors and assist with customer collections. Project Accounting and Revenue Recognition Prepare monthly revenue recognition journals in accordance with delivered project milestones. Maintain reconciliations of accrued and deferred income. Support monthly contract reviews to ensure revenue and costs are recognised appropriately. Maintain audit evidence supporting revenue recognition. Assist with project forecasting and estimate-at-completion reviews. Project Profitability and Commercial Reporting Produce monthly project P&Ls. Partner with Project Managers to review actual performance against budget. Investigate and resolve misallocated costs and revenue. Deliver monthly profitability reporting including variance analysis and key risks. Develop labour cost allocation methodologies using timesheet and resource utilisation data. Support commercial decision-making through financial analysis of contracts and project performance. Inventory, Manufacturing and Cost Control Maintain accurate inventory valuation and stock reconciliations. Work with Manufacturing and Supply Chain teams to improve stock control processes. Support implementation and maintenance of Bills of Materials (BOMs) and standard costing methodologies. Analyse inventory movements, Work In Progress (WIP), and obsolete stock. Review project material costs and ensure costs are allocated accurately to projects. Develop reporting to improve visibility of inventory, project costs, and gross margin. Systems and Process Improvement Support development of project accounting processes within Xero and future ERP systems. Improve financial controls around purchasing, inventory, project costing, and revenue recognition. Develop reporting and dashboards for project performance, cash flow, and inventory. Assist with ERP and finance system implementations where required. Statutory Reporting and Audit Support Support year-end statutory audits and preparation of audit schedules. Maintain balance sheet reconciliations and supporting documentation. Assist with preparation of statutory accounts information. Ensure financial records are maintained to audit standard. Support internal control improvements and compliance initiatives. Research & Development (R&D) Maintain supporting records for R&D expenditure claims. Work with Engineering and Programme teams to capture qualifying activities and costs. Assist in preparation of annual R&D tax relief submissions. Support responses to HMRC or advisor queries. Job Requirements: Qualified or part-qualified accountant (ACA, ACCA, CIMA). Experience in project accounting, management accounting, or audit. Ideally from a manufacturing background Strong understanding of revenue recognition and balance sheet reconciliations. Experience working with operational teams. Advanced Excel skills. Desirable: Practice or audit background. Experience in manufacturing, aerospace, engineering, or technology sectors. Proficiency in inventory accounting and stock control. Familiarity with standard costing and BOMs. Experience with R&D tax claims. ERP implementation or systems improvement experience. If you are an experienced finance professional with a strong background in project accounting and a passion for the aerospace industry, we would love to hear from you. Apply now to join our client's innovative and forward-thinking team.
Role Overview We are seeking an experienced and commercially driven M&E Business Development Manager to identify, develop and secure new business opportunities across the Mechanical & Electrical (M&E) sector. The successful candidate will be responsible for generating new revenue streams, building long-term client relationships and expanding the company's presence within key markets including commercial, industrial, healthcare, education, infrastructure, manufacturing, data centres and renewable energy. This is an exciting opportunity for an ambitious individual with a proven track record in M&E sales, business development or account management who thrives in a target-driven environment. About the Role The ideal candidate will play a crucial role in driving business expansion, fostering relationships with key clients, and identifying new market opportunities. You will be responsible for developing and executing strategic plans to increase sales and market share. Reporting to the Managing Director and working closely with sales and estimating. This is a challenging but extremely exciting and rewarding role, a great opportunity to be part of a stable organisation experiencing growth and opening a new office in the North West of England. Primary Responsibilities Develop and implement a strategic business development plan to achieve sales and revenue targets. Identify new business opportunities across public and private sector clients. Generate leads through networking, referrals, market intelligence and industry events. Build a strong pipeline of opportunities across M&E installation, maintenance and project services. Attend client meetings, site visits and industry exhibitions. Deliver compelling presentations and proposals to prospective clients. Convert enquiries into profitable contracts. Develop and maintain strong relationships with consultants, contractors, developers, end users and key decision makers. Become a trusted advisor to clients by understanding their operational and project requirements. Manage existing accounts while identifying opportunities for growth. Ensure excellent customer service throughout the sales process. Work closely with estimating and operations teams to prepare competitive tenders. Assist in pricing strategies and commercial negotiations. Review contract requirements and ensure client expectations are achievable. Support contract mobilisation following successful award. Monitor market trends and competitor activity. Identify emerging sectors and future opportunities. Maintain knowledge of industry standards, regulations and legislation. Provide regular sales forecasting and market analysis. Key Requirements HNC/HND Electrical Engineering or Building Services Engineering A minimum of 3 years of business development experience in M&E services. Proven track record of successfully driving sales, securing new business, and increasing market share in a competitive environment. Excellent negotiation, communication, and interpersonal skills. Strong analytical and problem-solving abilities with a strategic mindset. Ability to work independently and as part of a team, managing multiple priorities. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Right to work in the UK What We Offer Competitive salary and benefits package including private healthcare and health cash plan policy Fully expensed company car 25 days annual leave + Bank Holidays Company pension scheme A collaborative and supportive work culture
Jul 21, 2026
Full time
Role Overview We are seeking an experienced and commercially driven M&E Business Development Manager to identify, develop and secure new business opportunities across the Mechanical & Electrical (M&E) sector. The successful candidate will be responsible for generating new revenue streams, building long-term client relationships and expanding the company's presence within key markets including commercial, industrial, healthcare, education, infrastructure, manufacturing, data centres and renewable energy. This is an exciting opportunity for an ambitious individual with a proven track record in M&E sales, business development or account management who thrives in a target-driven environment. About the Role The ideal candidate will play a crucial role in driving business expansion, fostering relationships with key clients, and identifying new market opportunities. You will be responsible for developing and executing strategic plans to increase sales and market share. Reporting to the Managing Director and working closely with sales and estimating. This is a challenging but extremely exciting and rewarding role, a great opportunity to be part of a stable organisation experiencing growth and opening a new office in the North West of England. Primary Responsibilities Develop and implement a strategic business development plan to achieve sales and revenue targets. Identify new business opportunities across public and private sector clients. Generate leads through networking, referrals, market intelligence and industry events. Build a strong pipeline of opportunities across M&E installation, maintenance and project services. Attend client meetings, site visits and industry exhibitions. Deliver compelling presentations and proposals to prospective clients. Convert enquiries into profitable contracts. Develop and maintain strong relationships with consultants, contractors, developers, end users and key decision makers. Become a trusted advisor to clients by understanding their operational and project requirements. Manage existing accounts while identifying opportunities for growth. Ensure excellent customer service throughout the sales process. Work closely with estimating and operations teams to prepare competitive tenders. Assist in pricing strategies and commercial negotiations. Review contract requirements and ensure client expectations are achievable. Support contract mobilisation following successful award. Monitor market trends and competitor activity. Identify emerging sectors and future opportunities. Maintain knowledge of industry standards, regulations and legislation. Provide regular sales forecasting and market analysis. Key Requirements HNC/HND Electrical Engineering or Building Services Engineering A minimum of 3 years of business development experience in M&E services. Proven track record of successfully driving sales, securing new business, and increasing market share in a competitive environment. Excellent negotiation, communication, and interpersonal skills. Strong analytical and problem-solving abilities with a strategic mindset. Ability to work independently and as part of a team, managing multiple priorities. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Right to work in the UK What We Offer Competitive salary and benefits package including private healthcare and health cash plan policy Fully expensed company car 25 days annual leave + Bank Holidays Company pension scheme A collaborative and supportive work culture
Stoneacre Motor Group.
Nottingham, Nottinghamshire
About the role We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. A fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between click apply for full job details
Jul 21, 2026
Full time
About the role We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. A fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between click apply for full job details
Customer Support (Automotive) Heanor (Commutable from: Ilkeston, Nottingham, Derby, Mansfield, Ripley, Matlock, Beeston, Ashbourne, Newark £30,000 + Training + Progression + Benefits Do you have an Automotive background looking to join a globally-renowned company offering a stable permanent role with full product training within the Automotive sector?This is a highly varied position in which you will be given clear progression opportunities all whilst working within a secure and continually growing sector.This multi-million pound manufacturer supply equipment directly into leading Automotive businesses. Due to growth this is a new role within a friendly team.You will be working on a Monday - Fridays days-basis out of their modern and fully equipped office. You will be responsible for customer advising on the best parts and services. This is primarily business to business.This role would suit a Parts, Sales, Customer advisor looking for a good work life balance, clear training and a range of great benefits. The role: Customer advising and sales. B2B Selling parts, services within Automotive sector. Monday - Friday days role. The candidate: Admin, Customer support, Sales background. Automotive experience. Ideally located to West Nottingham. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jul 21, 2026
Full time
Customer Support (Automotive) Heanor (Commutable from: Ilkeston, Nottingham, Derby, Mansfield, Ripley, Matlock, Beeston, Ashbourne, Newark £30,000 + Training + Progression + Benefits Do you have an Automotive background looking to join a globally-renowned company offering a stable permanent role with full product training within the Automotive sector?This is a highly varied position in which you will be given clear progression opportunities all whilst working within a secure and continually growing sector.This multi-million pound manufacturer supply equipment directly into leading Automotive businesses. Due to growth this is a new role within a friendly team.You will be working on a Monday - Fridays days-basis out of their modern and fully equipped office. You will be responsible for customer advising on the best parts and services. This is primarily business to business.This role would suit a Parts, Sales, Customer advisor looking for a good work life balance, clear training and a range of great benefits. The role: Customer advising and sales. B2B Selling parts, services within Automotive sector. Monday - Friday days role. The candidate: Admin, Customer support, Sales background. Automotive experience. Ideally located to West Nottingham. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Title: SHEQ Co-ordinator Location: Middlesbrough - Office Based Salary: Competitive Job Type: Permanent - Full Time The Company: Established in 1981, Bulkhaul Ltd is one of the world's leading independent ISO tank operators, a global leader in the transportation of bulk liquids and gases with representation in more than 150 countries worldwide. We have built a reputation of operational excellence delivering high-quality exceptional services and are committed to the highest standards of safety, quality, and environmental responsibility. As part of our continued growth, we are seeking a proactive and knowledgeable SHEQ Officer to support the implementation, development and continuous improvement of our Safety, Health, Environment, Quality and Security practices. Role: We are looking for an individual who can demonstrate commitment to their values and business goals as well as being flexible, innovative and team focused. This is a hands-on, multi-faceted position that requires a proactive and organised individual with a strong understanding of SHEQ principles. You will be supporting the SHEQ Manager ensuring our high standards in Health & Safety, environmental impact and quality management for the business are consistently met and continuously improved through best practice whilst maintaining certification & compliance in accordance with ISO 9001, 14001 & 45001. Roles and Responsibilities: Provide support to the SHEQ Manager Conduct regular safety audits, workplace inspections, and risk assessments across all departments. Managing & maintaining the company's SHEQ controls and policies in accordance with ISO 9001, 14001 & 45001 standardisation requirements. Monitor and report on SHEQ performance metrics and contribute to departmental improvement plans. Deliver safety inductions and training to promote a strong safety culture. Review & draft company Risk Assessments, Procedures, Policies & Processes. Provide updates to senior managers around SHEQ issues. Identify trends in relation to business behaviours and practices. Ensure compliance with all relevant SHEQ legislation, company policies and procedures. Review and assess ISO audit reports and oversee corrective actions with SHEQ Manager. Assist in customer complaint investigations & corrective actions. Required Experience: Minimum of 2 years' experience in a SHEQ role or in a similar capacity Strong working knowledge of UK SHEQ legislation and best practice. NEBOSH General Certificate (essential); Fire Safety or Environmental qualification (desirable). ISO 9001/14001/45001 experience. Conducting internal/external audits. Conducting risk assessments. Excellent communication and interpersonal skills, with the ability to influence and advise professionally at all levels. Accurate and professional written skills. Microsoft Office skills including competency in Excel, Word, Power Point, and a willingness to learn and adopt modern technologies. Encourages an environment where continuous improvement is paramount. What We Offer: Various Pension Schemes. Employee assistance and wellbeing program Private Health Cover, with access to a Digital GP. Death in Service Benefit. 25 days holiday per annum plus all statutory bank holidays. Annual Pay review. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security. Secure onsite parking. Own transport is recommended due to location (public transport services are available). Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility. Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Bulkhaul Limited and contribute to a team that values dedication, innovation, and excellence in global logistics! Please click APPLY to be redirected to our careers page to complete your application. Candidates with the relevant experience or job titles of: H&S Advisor, Health and Safety Officer, EHS Advisor, Environmental Safety Officer, Senior SHEQ Officer, NEBOSH, SHEQ Advisor, Health and Safety Officer will also be considered for this role.
Jul 21, 2026
Full time
Job Title: SHEQ Co-ordinator Location: Middlesbrough - Office Based Salary: Competitive Job Type: Permanent - Full Time The Company: Established in 1981, Bulkhaul Ltd is one of the world's leading independent ISO tank operators, a global leader in the transportation of bulk liquids and gases with representation in more than 150 countries worldwide. We have built a reputation of operational excellence delivering high-quality exceptional services and are committed to the highest standards of safety, quality, and environmental responsibility. As part of our continued growth, we are seeking a proactive and knowledgeable SHEQ Officer to support the implementation, development and continuous improvement of our Safety, Health, Environment, Quality and Security practices. Role: We are looking for an individual who can demonstrate commitment to their values and business goals as well as being flexible, innovative and team focused. This is a hands-on, multi-faceted position that requires a proactive and organised individual with a strong understanding of SHEQ principles. You will be supporting the SHEQ Manager ensuring our high standards in Health & Safety, environmental impact and quality management for the business are consistently met and continuously improved through best practice whilst maintaining certification & compliance in accordance with ISO 9001, 14001 & 45001. Roles and Responsibilities: Provide support to the SHEQ Manager Conduct regular safety audits, workplace inspections, and risk assessments across all departments. Managing & maintaining the company's SHEQ controls and policies in accordance with ISO 9001, 14001 & 45001 standardisation requirements. Monitor and report on SHEQ performance metrics and contribute to departmental improvement plans. Deliver safety inductions and training to promote a strong safety culture. Review & draft company Risk Assessments, Procedures, Policies & Processes. Provide updates to senior managers around SHEQ issues. Identify trends in relation to business behaviours and practices. Ensure compliance with all relevant SHEQ legislation, company policies and procedures. Review and assess ISO audit reports and oversee corrective actions with SHEQ Manager. Assist in customer complaint investigations & corrective actions. Required Experience: Minimum of 2 years' experience in a SHEQ role or in a similar capacity Strong working knowledge of UK SHEQ legislation and best practice. NEBOSH General Certificate (essential); Fire Safety or Environmental qualification (desirable). ISO 9001/14001/45001 experience. Conducting internal/external audits. Conducting risk assessments. Excellent communication and interpersonal skills, with the ability to influence and advise professionally at all levels. Accurate and professional written skills. Microsoft Office skills including competency in Excel, Word, Power Point, and a willingness to learn and adopt modern technologies. Encourages an environment where continuous improvement is paramount. What We Offer: Various Pension Schemes. Employee assistance and wellbeing program Private Health Cover, with access to a Digital GP. Death in Service Benefit. 25 days holiday per annum plus all statutory bank holidays. Annual Pay review. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security. Secure onsite parking. Own transport is recommended due to location (public transport services are available). Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility. Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Bulkhaul Limited and contribute to a team that values dedication, innovation, and excellence in global logistics! Please click APPLY to be redirected to our careers page to complete your application. Candidates with the relevant experience or job titles of: H&S Advisor, Health and Safety Officer, EHS Advisor, Environmental Safety Officer, Senior SHEQ Officer, NEBOSH, SHEQ Advisor, Health and Safety Officer will also be considered for this role.
Are you passionate about customer service and helping people? We're looking for a Membership Advisor to join a friendly and supportive team, providing excellent service to members across phone, email, webchat and social media. The Role You'll be the first point of contact for members, managing enquiries from start to finish and ensuring a positive customer experience every time. Key responsibilities include: Handling enquiries across multiple channels. Providing information on membership products, services and benefits. Taking ownership of customer queries through to resolution. Contacting members regarding subscriptions, fees and account updates. Maintaining accurate customer records and ensuring data compliance. Supporting membership retention and service targets. About You We're looking for someone who is: An excellent communicator with strong customer service skills. Confident handling challenging conversations. Organised, accurate and able to prioritise workload effectively. Comfortable using Microsoft Office and CRM systems. Self-motivated and able to work well within a team. Desirable: Previous experience in a call centre or customer contact environment. What's on Offer? Competitive salary and benefits package. Hybrid working. Full training and development opportunities. Supportive team culture. A varied role with excellent career prospects. If you're a customer-focused professional looking for your next opportunity, we'd love to hear from you. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Jul 21, 2026
Full time
Are you passionate about customer service and helping people? We're looking for a Membership Advisor to join a friendly and supportive team, providing excellent service to members across phone, email, webchat and social media. The Role You'll be the first point of contact for members, managing enquiries from start to finish and ensuring a positive customer experience every time. Key responsibilities include: Handling enquiries across multiple channels. Providing information on membership products, services and benefits. Taking ownership of customer queries through to resolution. Contacting members regarding subscriptions, fees and account updates. Maintaining accurate customer records and ensuring data compliance. Supporting membership retention and service targets. About You We're looking for someone who is: An excellent communicator with strong customer service skills. Confident handling challenging conversations. Organised, accurate and able to prioritise workload effectively. Comfortable using Microsoft Office and CRM systems. Self-motivated and able to work well within a team. Desirable: Previous experience in a call centre or customer contact environment. What's on Offer? Competitive salary and benefits package. Hybrid working. Full training and development opportunities. Supportive team culture. A varied role with excellent career prospects. If you're a customer-focused professional looking for your next opportunity, we'd love to hear from you. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Customer Service Advisor - 30k Total Earnings 24,700 basic salary + Monthly bonus - Total package circa 30k Manchester City Centre Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday! Excellent benefits package - apply to find out more! We are proud to be working with a class leading business in Manchester that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers. You will be based in the Manchester office and part of a small but highly skilled team of Customer Service Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do. On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer. Previous experience in telephone-based Customer Service role is preferred, however, other Customer service and Sales experience will be considered If you have previous customer service or sales experience and live in the Manchester area, apply now!
Jul 21, 2026
Full time
Customer Service Advisor - 30k Total Earnings 24,700 basic salary + Monthly bonus - Total package circa 30k Manchester City Centre Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday! Excellent benefits package - apply to find out more! We are proud to be working with a class leading business in Manchester that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers. You will be based in the Manchester office and part of a small but highly skilled team of Customer Service Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do. On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer. Previous experience in telephone-based Customer Service role is preferred, however, other Customer service and Sales experience will be considered If you have previous customer service or sales experience and live in the Manchester area, apply now!
Your new company Hays are working with a reputable business in Stafford on an exciting new oppourninity, our client is seeking an experienced and proactive People Operations Advisor to join their growing organisation. This is an excellent opportunity for a dedicated HR professional looking to play a key role in delivering a high-quality People service while supporting business growth and operational excellence.Working closely with managers and employees across the business, the successful candidate will provide expert guidance on a broad range of HR matters, including recruitment, employee relations, performance management, learning and development, HR systems, and people processes. This position offers exposure to the full employee lifecycle and the opportunity to contribute to continuous improvement projects, process automation, and the ongoing development of the People function. Your new role Support the delivery of a professional, compliant, and customer-focused People service. Provide advice and guidance to managers and employees on HR policies, procedures, and best practice. Support and, where required, deputise for the People Operations Manager. Maintain accurate employee records and manage administration throughout the employee lifecycle. Produce reports, management information, and people-related data to support business decision-making. Manage end-to-end recruitment activities. Source candidates through job boards, LinkedIn, agencies, social media, referrals, and networking. Build relationships with local educational establishments, job centres, and community groups. Attend recruitment and careers events where required. Ensure recruitment activity supports workforce planning and business growth. Support managers with performance management, disciplinary matters, and employee relations cases. Provide practical guidance on employment legislation and company policies. Promote consistency and best practice across the organisation. Support learning and development initiatives across the business. Identify training requirements through performance reviews and skills gap analysis. Assist in the delivery of development programmes and career progression initiatives. Drive efficiencies through process improvement and automation. Support the development and optimisation of HR systems. Maintain accurate and legally compliant employee data. Recommend and implement improvements to People Operations procedures. Ensure HR practices remain compliant with current legislation. Support audits, reporting requirements, and management information requests. Maintain HR documentation and internal communication resources. What you'll need to succeed Previous experience in an HR Advisor, People Advisor, HR Generalist, or similar position. Strong knowledge of employment law and HR best practice. Experience supporting managers with employee relations matters. Recruitment and talent acquisition experience. Excellent communication and stakeholder management skills. Strong organisational skills with exceptional attention to detail. Proficiency in Microsoft 365, including Excel. Ability to prioritise a varied workload and work independently. Desirable CIPD qualification or working towards CIPD. Experience within manufacturing, warehouse, logistics, engineering, or operational environments. Experience with HR systems and process improvement initiatives. Project management experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 21, 2026
Full time
Your new company Hays are working with a reputable business in Stafford on an exciting new oppourninity, our client is seeking an experienced and proactive People Operations Advisor to join their growing organisation. This is an excellent opportunity for a dedicated HR professional looking to play a key role in delivering a high-quality People service while supporting business growth and operational excellence.Working closely with managers and employees across the business, the successful candidate will provide expert guidance on a broad range of HR matters, including recruitment, employee relations, performance management, learning and development, HR systems, and people processes. This position offers exposure to the full employee lifecycle and the opportunity to contribute to continuous improvement projects, process automation, and the ongoing development of the People function. Your new role Support the delivery of a professional, compliant, and customer-focused People service. Provide advice and guidance to managers and employees on HR policies, procedures, and best practice. Support and, where required, deputise for the People Operations Manager. Maintain accurate employee records and manage administration throughout the employee lifecycle. Produce reports, management information, and people-related data to support business decision-making. Manage end-to-end recruitment activities. Source candidates through job boards, LinkedIn, agencies, social media, referrals, and networking. Build relationships with local educational establishments, job centres, and community groups. Attend recruitment and careers events where required. Ensure recruitment activity supports workforce planning and business growth. Support managers with performance management, disciplinary matters, and employee relations cases. Provide practical guidance on employment legislation and company policies. Promote consistency and best practice across the organisation. Support learning and development initiatives across the business. Identify training requirements through performance reviews and skills gap analysis. Assist in the delivery of development programmes and career progression initiatives. Drive efficiencies through process improvement and automation. Support the development and optimisation of HR systems. Maintain accurate and legally compliant employee data. Recommend and implement improvements to People Operations procedures. Ensure HR practices remain compliant with current legislation. Support audits, reporting requirements, and management information requests. Maintain HR documentation and internal communication resources. What you'll need to succeed Previous experience in an HR Advisor, People Advisor, HR Generalist, or similar position. Strong knowledge of employment law and HR best practice. Experience supporting managers with employee relations matters. Recruitment and talent acquisition experience. Excellent communication and stakeholder management skills. Strong organisational skills with exceptional attention to detail. Proficiency in Microsoft 365, including Excel. Ability to prioritise a varied workload and work independently. Desirable CIPD qualification or working towards CIPD. Experience within manufacturing, warehouse, logistics, engineering, or operational environments. Experience with HR systems and process improvement initiatives. Project management experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company I'm excited to be working with an accountancy practice in Shropshire who are seeking an experienced and client-focused Tax Client Manager - Trusts & Estates to join their growing private client tax team. This is an excellent opportunity for a tax professional with strong technical expertise in trusts, estates, inheritance tax, and personal taxation to manage a diverse portfolio of high-net-worth individuals and trusts. You will act as a trusted adviser to clients, delivering high-quality compliance services while identifying planning opportunities and supporting the development of long-term client relationships. Your new role This role offers the opportunity to manage a varied portfolio of trusts, estates and private clients, providing specialist advice on inheritance tax, capital gains tax, succession planning and estate administration. You will build strong relationships with clients and professional advisers, oversee tax compliance matters, identify planning opportunities, support complex advisory projects, and mentor junior team members, making it an excellent opportunity for an experienced private client tax professional looking to develop their career within a collaborative and client-focused environment. What you'll need to succeed Professional qualification (ATT, CTA, ACA, ACCA or equivalent) Strong private client tax experience, particularly within trusts and estates Excellent knowledge of UK trust taxation, IHT, CGT and estate administration Strong client-facing, analytical and problem-solving skills Ability to manage multiple priorities and deadlines effectively Desirable Experience: CTA qualified or studying towards CTA Previous mentoring or supervisory experience Knowledge of landed estates, Agricultural Property Relief (APR), Business Property Relief (BPR) and family wealth planning What you'll get in return Competitive salary and benefits package. Flexible working arrangements. Generous holiday entitlement. Wide range of employee benefits Professional development and career progression opportunities. Support for continued professional qualifications and technical training. A collaborative and supportive working environment. Exposure to a high-quality portfolio of private clients and complex advisory work. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 21, 2026
Full time
Your new company I'm excited to be working with an accountancy practice in Shropshire who are seeking an experienced and client-focused Tax Client Manager - Trusts & Estates to join their growing private client tax team. This is an excellent opportunity for a tax professional with strong technical expertise in trusts, estates, inheritance tax, and personal taxation to manage a diverse portfolio of high-net-worth individuals and trusts. You will act as a trusted adviser to clients, delivering high-quality compliance services while identifying planning opportunities and supporting the development of long-term client relationships. Your new role This role offers the opportunity to manage a varied portfolio of trusts, estates and private clients, providing specialist advice on inheritance tax, capital gains tax, succession planning and estate administration. You will build strong relationships with clients and professional advisers, oversee tax compliance matters, identify planning opportunities, support complex advisory projects, and mentor junior team members, making it an excellent opportunity for an experienced private client tax professional looking to develop their career within a collaborative and client-focused environment. What you'll need to succeed Professional qualification (ATT, CTA, ACA, ACCA or equivalent) Strong private client tax experience, particularly within trusts and estates Excellent knowledge of UK trust taxation, IHT, CGT and estate administration Strong client-facing, analytical and problem-solving skills Ability to manage multiple priorities and deadlines effectively Desirable Experience: CTA qualified or studying towards CTA Previous mentoring or supervisory experience Knowledge of landed estates, Agricultural Property Relief (APR), Business Property Relief (BPR) and family wealth planning What you'll get in return Competitive salary and benefits package. Flexible working arrangements. Generous holiday entitlement. Wide range of employee benefits Professional development and career progression opportunities. Support for continued professional qualifications and technical training. A collaborative and supportive working environment. Exposure to a high-quality portfolio of private clients and complex advisory work. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Bell Cornwall Recruitment
Sutton Coldfield, West Midlands
IFA Administrator Sutton Coldfield (Office based) 28,000 to 35,000 depending on experience Bell Cornwall Recruitment are currently searching for an experienced IFA administrator or an administrator with experience of working in a financial planning company to support the Independent Financial Advisors at a small, boutique financial planning firm in Sutton Coldfield. The firm offers a full financial planning service to its clients helping individuals, business owners and families plan for a secure financial future. The help with range of different 'products' from Pensions, Investments, Protection and more. What we're looking for This is not an entry-level position. We're looking for someone who can join the team and confidently manage the day-to-day administration within an IFA practice. You'll have: Essential: Previous experience working as a Financial Services Administrator within an Independent Financial Adviser (IFA) or financial planning firm. Experience using provider platforms and online systems to process new business, obtain valuations, manage existing policies and track applications. A good understanding of pensions, investments, ISAs and protection products. Excellent organisational skills and exceptional attention to detail. Strong communication and customer service skills. What you'll be doing Your responsibilities will include: Being the first point of contact for clients, providing a friendly and professional service by phone, email and in person. Managing advisers' diaries and arranging client meetings. Preparing client meeting packs, valuations and review documentation. Processing new business for pensions, investments, ISAs and protection policies. Submitting applications and ensuring all documentation is accurate and compliant. Monitoring applications through to completion and keeping clients and advisers updated on progress. Using provider platforms to obtain valuations, process transactions, request information and service existing business. Liaising with investment platforms, pension providers and insurance companies to resolve queries and obtain information. Preparing paperwork for annual reviews and ongoing client servicing. If you are an IFA Administrator or if you have admin and secretarial experience from a financial planning firm please apply now! INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Jul 21, 2026
Full time
IFA Administrator Sutton Coldfield (Office based) 28,000 to 35,000 depending on experience Bell Cornwall Recruitment are currently searching for an experienced IFA administrator or an administrator with experience of working in a financial planning company to support the Independent Financial Advisors at a small, boutique financial planning firm in Sutton Coldfield. The firm offers a full financial planning service to its clients helping individuals, business owners and families plan for a secure financial future. The help with range of different 'products' from Pensions, Investments, Protection and more. What we're looking for This is not an entry-level position. We're looking for someone who can join the team and confidently manage the day-to-day administration within an IFA practice. You'll have: Essential: Previous experience working as a Financial Services Administrator within an Independent Financial Adviser (IFA) or financial planning firm. Experience using provider platforms and online systems to process new business, obtain valuations, manage existing policies and track applications. A good understanding of pensions, investments, ISAs and protection products. Excellent organisational skills and exceptional attention to detail. Strong communication and customer service skills. What you'll be doing Your responsibilities will include: Being the first point of contact for clients, providing a friendly and professional service by phone, email and in person. Managing advisers' diaries and arranging client meetings. Preparing client meeting packs, valuations and review documentation. Processing new business for pensions, investments, ISAs and protection policies. Submitting applications and ensuring all documentation is accurate and compliant. Monitoring applications through to completion and keeping clients and advisers updated on progress. Using provider platforms to obtain valuations, process transactions, request information and service existing business. Liaising with investment platforms, pension providers and insurance companies to resolve queries and obtain information. Preparing paperwork for annual reviews and ongoing client servicing. If you are an IFA Administrator or if you have admin and secretarial experience from a financial planning firm please apply now! INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Michael Page have partnered with a reputable Automotive Business in Morley to recruit for a Permanent Contact Centre Advisor to start asap due to expansion! This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview! Client Details Michael Page have partnered with a reputable Automotive Business in Morley to recruit for a Permanent Contact Centre Advisor to start asap due to expansion! This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview! Description As a Contact Centre Advisor you will be working in the insurance department working closely with customers who need to make a claim on their policy. You will be gathering all required details and support evidence handling the claim from the initial enquiry to settlement. The role will be handling a range of queries along the way working closely with third parties and providers to come to a quick resolution and you will be ensuring targets and service level agreements are met. Main communication with customers will be over the telephone this will be through inbound and outbound calls alongside looking after a busy inbox and responding to any emails coming into the business. Profile Previous Contact Centre/Customer Service Experience or skills within vehicle repairs/vehicle parts retail Able to work under pressure in a fast paced volume environment Excellent communication skills and a confident telephone manner Passionate about helping customers and delivering the best service An excellent team player Job Offer Salary of 26200+ reputable business within the Automotive Sector+ full training provided+ excellent progression and development opportunities+ growing business with lots of exciting plans for the year ahead+ central location in Leeds and easily accessible from surrounding Bradford areas+ free parking+ excellent benefits+ no shift patterns or weekends+ excellent facilities and offices+ great team and culture+ immediate interview and start
Jul 21, 2026
Full time
Michael Page have partnered with a reputable Automotive Business in Morley to recruit for a Permanent Contact Centre Advisor to start asap due to expansion! This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview! Client Details Michael Page have partnered with a reputable Automotive Business in Morley to recruit for a Permanent Contact Centre Advisor to start asap due to expansion! This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview! Description As a Contact Centre Advisor you will be working in the insurance department working closely with customers who need to make a claim on their policy. You will be gathering all required details and support evidence handling the claim from the initial enquiry to settlement. The role will be handling a range of queries along the way working closely with third parties and providers to come to a quick resolution and you will be ensuring targets and service level agreements are met. Main communication with customers will be over the telephone this will be through inbound and outbound calls alongside looking after a busy inbox and responding to any emails coming into the business. Profile Previous Contact Centre/Customer Service Experience or skills within vehicle repairs/vehicle parts retail Able to work under pressure in a fast paced volume environment Excellent communication skills and a confident telephone manner Passionate about helping customers and delivering the best service An excellent team player Job Offer Salary of 26200+ reputable business within the Automotive Sector+ full training provided+ excellent progression and development opportunities+ growing business with lots of exciting plans for the year ahead+ central location in Leeds and easily accessible from surrounding Bradford areas+ free parking+ excellent benefits+ no shift patterns or weekends+ excellent facilities and offices+ great team and culture+ immediate interview and start
Experienced Parts Adviosr Required Whats on offer to Parts Advisors: Monday to Friday 8:00am - 5:30pm Saturdays on a rota basis Hourly rate from 14.56 per hour Fantastic Company benefits. Progression opportunity potentially available for the right candidate Full Time/Permanent 33 days annual leave (including bank holidays) Vehicle purchase scheme (available after completion of probhation) Pension Scheme & Life Assurance Discount on Service, Bodyshop and Parts Key Tasks of a Parts Advisor: Meet and exceed sales targets Meeting and greeting customers to a 5 customer service Educating customers in the range of parts and acessories available Proactively idenifying new and excisting customes Maintaining records and ensuring those records ar up to date Answering the telephone & dealing with customer enquiries. Requirement of a Parts Advisor 2+ years of Automotive Parts Advisor experience required as a minimum Must have full driving licence held for a minimum of 6 months Experience in up selling products is beneficial but not essential Work well in a team enviroment Familar with MS Office - Excel, Word, Outlook etc Customer skills must be to a high standard and able to deal and manage difficult situations when requied If you feel like you match the above criteria and would like to join a well-established team, we would love to hear from you.
Jul 21, 2026
Full time
Experienced Parts Adviosr Required Whats on offer to Parts Advisors: Monday to Friday 8:00am - 5:30pm Saturdays on a rota basis Hourly rate from 14.56 per hour Fantastic Company benefits. Progression opportunity potentially available for the right candidate Full Time/Permanent 33 days annual leave (including bank holidays) Vehicle purchase scheme (available after completion of probhation) Pension Scheme & Life Assurance Discount on Service, Bodyshop and Parts Key Tasks of a Parts Advisor: Meet and exceed sales targets Meeting and greeting customers to a 5 customer service Educating customers in the range of parts and acessories available Proactively idenifying new and excisting customes Maintaining records and ensuring those records ar up to date Answering the telephone & dealing with customer enquiries. Requirement of a Parts Advisor 2+ years of Automotive Parts Advisor experience required as a minimum Must have full driving licence held for a minimum of 6 months Experience in up selling products is beneficial but not essential Work well in a team enviroment Familar with MS Office - Excel, Word, Outlook etc Customer skills must be to a high standard and able to deal and manage difficult situations when requied If you feel like you match the above criteria and would like to join a well-established team, we would love to hear from you.
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport. Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 21, 2026
Contractor
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport. Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
At AE Talent Solutions our mission is simple yet profound: to connect exceptional talent with exceptional opportunities. We are dedicated to empowering organizations with top-tier candidates and helping individuals achieve their career aspirations. Our client is currently recruiting Employment Advisors to join their amazing team in Tonbridge, Kent. As an organisation they deliver a range of Employability & Health contracts which support unemployed people back to work. This job role forms part of their Restart Scheme. Are you a motivated individual with a knack for helping others achieve their meaningful employment? Do you thrive in a demanding environment where every day brings new challenges and rewards? If so, we want you on our team! As an Employment Advisor office working on the Restart scheme, you will play a crucial role in delivering tailored guidance and training services to unemployed individuals. While we are seeking applicants with relevant experience, we are also keen to speak to individuals with transferable skills who are enthusiastic about making a difference. Key responsibilities: Build strong, supportive relationships with clients to understand their career aspirations, strengths, and areas for development. Provide personalised career advice, resume writing assistance, and interview preparation to help clients present their best selves to potential employers. Utilise your knowledge of the job market to match clients with suitable employment opportunities, ensuring a good fit for both the individual and the employer. Develop and conduct workshops on job search strategies, networking, professional development, and other relevant topics to enhance clients' employability. Build and maintain relationships with local employers to identify job openings, advocate for clients, and stay informed about industry trends and hiring needs. Monitor participants progress, maintain accurate records, and provide regular updates and reports on employment outcomes. Work closely with colleagues, community partners, and other stakeholders to create a supportive network for clients and promote their success. What make a great Employment Adviso r ? Excellent communication and people skills. Working with a high level of initiative, motivation, and ability to critically think and problem solve. Ability to inspire and motivate others, with a genuine passion for helping people succeed. Strong organisational skills and attention to detail. Familiar with working in a target driven environment. Effectively manage tasks with a strong sense of pace and urgency, ensuring timely completion of responsibilities and the ability to thrive in a fast-paced, dynamic environment. Proficiency with data management systems and modern communication tools, including MS Office. Experience in creating SMART action plans and conducting individual needs assessments. Company Benefits: Holiday purchase scheme. Pension scheme. Life Assurance. A paid Life Event Day each year. 25 days annual leave. Cycle to Work scheme. Access to hundreds of discounts via the Additions portal. Employee Assistance Programme. Access to online wellbeing centre. Enhanced Wedding leave. A paid volunteering day each year. Enhanced Maternity scheme. Sharesave scheme. Refer a Friend reward scheme.
Jul 21, 2026
Full time
At AE Talent Solutions our mission is simple yet profound: to connect exceptional talent with exceptional opportunities. We are dedicated to empowering organizations with top-tier candidates and helping individuals achieve their career aspirations. Our client is currently recruiting Employment Advisors to join their amazing team in Tonbridge, Kent. As an organisation they deliver a range of Employability & Health contracts which support unemployed people back to work. This job role forms part of their Restart Scheme. Are you a motivated individual with a knack for helping others achieve their meaningful employment? Do you thrive in a demanding environment where every day brings new challenges and rewards? If so, we want you on our team! As an Employment Advisor office working on the Restart scheme, you will play a crucial role in delivering tailored guidance and training services to unemployed individuals. While we are seeking applicants with relevant experience, we are also keen to speak to individuals with transferable skills who are enthusiastic about making a difference. Key responsibilities: Build strong, supportive relationships with clients to understand their career aspirations, strengths, and areas for development. Provide personalised career advice, resume writing assistance, and interview preparation to help clients present their best selves to potential employers. Utilise your knowledge of the job market to match clients with suitable employment opportunities, ensuring a good fit for both the individual and the employer. Develop and conduct workshops on job search strategies, networking, professional development, and other relevant topics to enhance clients' employability. Build and maintain relationships with local employers to identify job openings, advocate for clients, and stay informed about industry trends and hiring needs. Monitor participants progress, maintain accurate records, and provide regular updates and reports on employment outcomes. Work closely with colleagues, community partners, and other stakeholders to create a supportive network for clients and promote their success. What make a great Employment Adviso r ? Excellent communication and people skills. Working with a high level of initiative, motivation, and ability to critically think and problem solve. Ability to inspire and motivate others, with a genuine passion for helping people succeed. Strong organisational skills and attention to detail. Familiar with working in a target driven environment. Effectively manage tasks with a strong sense of pace and urgency, ensuring timely completion of responsibilities and the ability to thrive in a fast-paced, dynamic environment. Proficiency with data management systems and modern communication tools, including MS Office. Experience in creating SMART action plans and conducting individual needs assessments. Company Benefits: Holiday purchase scheme. Pension scheme. Life Assurance. A paid Life Event Day each year. 25 days annual leave. Cycle to Work scheme. Access to hundreds of discounts via the Additions portal. Employee Assistance Programme. Access to online wellbeing centre. Enhanced Wedding leave. A paid volunteering day each year. Enhanced Maternity scheme. Sharesave scheme. Refer a Friend reward scheme.
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Introductory Marketing Language: Join the dynamic International Private Bank (IPB) Digital & Data Transformation (DDT) team at J.P Morgan to deeply understand the advisor workflow and design end-to-end journeys bringing the advisor and client experience closer together. It is an exciting time to be transforming our business and you will be one of the key leaders driving strategic change, helping to accelerate the business growth and achieve efficiency goals globally. Job Summary: As an Investment Implementation Product Manager within J.P. Morgan's IPB DDT team, you will play a key role in leading the efforts to re-imagine the trading experience, ensuring an integrated end-to-end journey. Through partnership with the business, advisors, senior leaders, designers, and technologists, the Product Manager will shape the digital product strategy and align priorities to ensure we're solving our user's biggest problems. Job Responsibilities: Understand client and advisor needs . Invests in a deep understanding of the business opportunity, advisor & client trading needs and competitive landscape to inform which initiatives and features to pursue. Participates in research to uncover advisor & client needs, and to inform feature definition so that it is relevant and useful. Defines strategy, operating model, and roadmap to achieve vision and business goals . Owns and drives the product roadmap to meet business goals and provide a leading customer and product experience. Partners with developers and UX designers to deliver intuitive and differentiated user experience. Prioritizes and defines each feature to meet client and business goals, while also meeting control requirements. Leads the product development lifecycle by defining requirements (in partnership with other teams), ensuring sprint inputs (e.g. design and requirements) and outputs (e.g. tested code) are as envisioned, and providing direction and smart trade off decisions for the scrum team. Collaborates with other product and requirement owners and designers to deliver end-to-end product and experience. Partner with Technology to triage issues end to end until full resolution is achieved. Communicate issue resolution to appropriate parties and escalate issue as necessary to ensure proper response. Establish approach to pilot/rollout new capabilities , including objective/scope, communication, training/support, and feedback/metrics. Embody true "customer-obsession" in identifying and leveraging user data, key performance metrics, industry trends, and varying forms of client and advisor feedback to shape our design and roadmap. Develop and maintain deep relationships with delivery partners including senior leaders, Digital, Technology, Design, Operations, CAO, Servicing and control functions across the International Region. Required qualifications, capabilities and skills Bachelor's degree in Computer Science, Mathematics or Economics or other related discipline. Minimum 7 years of experience in Product Management/Development, Strategy or Business Analyst role and/or with experience in wealth management, asset management, digital banking, or a closely related business leading strategic or transformational change. Strong understanding in trading, brokerage and/or discretionary products. Extensive experience in managing product delivery across multiple work streams with varying timelines, priorities and complexities, and experienced in launching new products to market. Sound knowledge of different technological development methodologies (e.g., Agile) and design techniques with ability to successfully lead regardless of approach. Dynamic team player who is self-motivated, possesses strong interpersonal and project management skills, showcasing the ability to proactively engage multiple stakeholders at all levels of seniority to drive our business agenda and operate with strong sense of urgency. Excellent written, communication and presentation skills, with the ability to explain complex matters in a concise and meaningful way. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.â
Jul 21, 2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Introductory Marketing Language: Join the dynamic International Private Bank (IPB) Digital & Data Transformation (DDT) team at J.P Morgan to deeply understand the advisor workflow and design end-to-end journeys bringing the advisor and client experience closer together. It is an exciting time to be transforming our business and you will be one of the key leaders driving strategic change, helping to accelerate the business growth and achieve efficiency goals globally. Job Summary: As an Investment Implementation Product Manager within J.P. Morgan's IPB DDT team, you will play a key role in leading the efforts to re-imagine the trading experience, ensuring an integrated end-to-end journey. Through partnership with the business, advisors, senior leaders, designers, and technologists, the Product Manager will shape the digital product strategy and align priorities to ensure we're solving our user's biggest problems. Job Responsibilities: Understand client and advisor needs . Invests in a deep understanding of the business opportunity, advisor & client trading needs and competitive landscape to inform which initiatives and features to pursue. Participates in research to uncover advisor & client needs, and to inform feature definition so that it is relevant and useful. Defines strategy, operating model, and roadmap to achieve vision and business goals . Owns and drives the product roadmap to meet business goals and provide a leading customer and product experience. Partners with developers and UX designers to deliver intuitive and differentiated user experience. Prioritizes and defines each feature to meet client and business goals, while also meeting control requirements. Leads the product development lifecycle by defining requirements (in partnership with other teams), ensuring sprint inputs (e.g. design and requirements) and outputs (e.g. tested code) are as envisioned, and providing direction and smart trade off decisions for the scrum team. Collaborates with other product and requirement owners and designers to deliver end-to-end product and experience. Partner with Technology to triage issues end to end until full resolution is achieved. Communicate issue resolution to appropriate parties and escalate issue as necessary to ensure proper response. Establish approach to pilot/rollout new capabilities , including objective/scope, communication, training/support, and feedback/metrics. Embody true "customer-obsession" in identifying and leveraging user data, key performance metrics, industry trends, and varying forms of client and advisor feedback to shape our design and roadmap. Develop and maintain deep relationships with delivery partners including senior leaders, Digital, Technology, Design, Operations, CAO, Servicing and control functions across the International Region. Required qualifications, capabilities and skills Bachelor's degree in Computer Science, Mathematics or Economics or other related discipline. Minimum 7 years of experience in Product Management/Development, Strategy or Business Analyst role and/or with experience in wealth management, asset management, digital banking, or a closely related business leading strategic or transformational change. Strong understanding in trading, brokerage and/or discretionary products. Extensive experience in managing product delivery across multiple work streams with varying timelines, priorities and complexities, and experienced in launching new products to market. Sound knowledge of different technological development methodologies (e.g., Agile) and design techniques with ability to successfully lead regardless of approach. Dynamic team player who is self-motivated, possesses strong interpersonal and project management skills, showcasing the ability to proactively engage multiple stakeholders at all levels of seniority to drive our business agenda and operate with strong sense of urgency. Excellent written, communication and presentation skills, with the ability to explain complex matters in a concise and meaningful way. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.â
Cyber Security Sales Specialist Role Purpose The Cyber Security Sales Specialist is responsible for driving cybersecurity sales growth across existing customer base by working in partnership with Account Directors, technical consultants, and vendor partners. The role will identify, develop, and close cybersecurity opportunities whilst supporting the growth of recurring managed security services and strategic security programmes. Key Responsibilities Business Development Identify cybersecurity opportunities within existing customer accounts. Develop account-specific security growth plans. Build and maintain a qualified cybersecurity sales pipeline. Support Account Directors in developing security-led opportunities. Engage with customer stakeholders to understand business risks and security challenges. Customer Engagement Lead cybersecurity discovery workshops and customer discussions. Engage with CIOs, CISOs, IT Directors, Compliance Managers, and business leaders. Translate technical cybersecurity solutions into business outcomes and risk reduction. Present cybersecurity strategies, roadmaps, and investment recommendations. Solution Sales Position and sell cybersecurity solutions and services including: Managed Detection & Response (MDR) Security Operations Centre (SOC) services Microsoft Security solutions Identity & Access Management Cloud Security Vulnerability Management Security Assessments Compliance and Governance Services Security Awareness Training Work with technical architects and consultants to develop customer proposals and business cases. Vendor Management Develop strong relationships with strategic security vendors. Leverage vendor funding, campaigns, and lead generation initiatives. Participate in joint customer engagements and marketing activities. Sales Enablement Increase cybersecurity awareness and capability across the sales organisation. Provide coaching and guidance to Account Directors. Share market trends, competitive intelligence, and best practices. Support internal training and sales campaigns. Experience & Skills Essential Proven experience selling cybersecurity solutions or services. Strong understanding of the cybersecurity market and threat landscape. Experience engaging with senior customer stakeholders. Ability to develop and execute sales strategies. Strong commercial and business development skills. Experience working with technology vendors and partner ecosystems. Excellent presentation, communication, and stakeholder management skills. Desirable Experience within an MSP, MSSP, VAR, or systems integrator. Knowledge of Microsoft Security, Sentinel, Defender, Entra, and Security Copilot. Understanding of ISO27001, Cyber Essentials, NIS2, and GDPR. Relevant cybersecurity or sales certifications. Key Performance Indicators Cybersecurity pipeline generated. Cybersecurity revenue won. Managed Security Services ARR growth. Number of security assessments sold. Number of strategic customer security plans developed. Vendor-funded opportunities generated. Security revenue growth across strategic accounts. Personal Attributes Consultative and customer-focused. Commercially driven. Credible at executive level. Collaborative team player. Self-motivated and proactive. Passionate about cybersecurity and emerging technologies. Role Success Statement Success in this role will be measured by the growth of cybersecurity revenue, recurring managed services, and the ability to establish as a trusted cybersecurity advisor within its customer base.
Jul 21, 2026
Full time
Cyber Security Sales Specialist Role Purpose The Cyber Security Sales Specialist is responsible for driving cybersecurity sales growth across existing customer base by working in partnership with Account Directors, technical consultants, and vendor partners. The role will identify, develop, and close cybersecurity opportunities whilst supporting the growth of recurring managed security services and strategic security programmes. Key Responsibilities Business Development Identify cybersecurity opportunities within existing customer accounts. Develop account-specific security growth plans. Build and maintain a qualified cybersecurity sales pipeline. Support Account Directors in developing security-led opportunities. Engage with customer stakeholders to understand business risks and security challenges. Customer Engagement Lead cybersecurity discovery workshops and customer discussions. Engage with CIOs, CISOs, IT Directors, Compliance Managers, and business leaders. Translate technical cybersecurity solutions into business outcomes and risk reduction. Present cybersecurity strategies, roadmaps, and investment recommendations. Solution Sales Position and sell cybersecurity solutions and services including: Managed Detection & Response (MDR) Security Operations Centre (SOC) services Microsoft Security solutions Identity & Access Management Cloud Security Vulnerability Management Security Assessments Compliance and Governance Services Security Awareness Training Work with technical architects and consultants to develop customer proposals and business cases. Vendor Management Develop strong relationships with strategic security vendors. Leverage vendor funding, campaigns, and lead generation initiatives. Participate in joint customer engagements and marketing activities. Sales Enablement Increase cybersecurity awareness and capability across the sales organisation. Provide coaching and guidance to Account Directors. Share market trends, competitive intelligence, and best practices. Support internal training and sales campaigns. Experience & Skills Essential Proven experience selling cybersecurity solutions or services. Strong understanding of the cybersecurity market and threat landscape. Experience engaging with senior customer stakeholders. Ability to develop and execute sales strategies. Strong commercial and business development skills. Experience working with technology vendors and partner ecosystems. Excellent presentation, communication, and stakeholder management skills. Desirable Experience within an MSP, MSSP, VAR, or systems integrator. Knowledge of Microsoft Security, Sentinel, Defender, Entra, and Security Copilot. Understanding of ISO27001, Cyber Essentials, NIS2, and GDPR. Relevant cybersecurity or sales certifications. Key Performance Indicators Cybersecurity pipeline generated. Cybersecurity revenue won. Managed Security Services ARR growth. Number of security assessments sold. Number of strategic customer security plans developed. Vendor-funded opportunities generated. Security revenue growth across strategic accounts. Personal Attributes Consultative and customer-focused. Commercially driven. Credible at executive level. Collaborative team player. Self-motivated and proactive. Passionate about cybersecurity and emerging technologies. Role Success Statement Success in this role will be measured by the growth of cybersecurity revenue, recurring managed services, and the ability to establish as a trusted cybersecurity advisor within its customer base.
