Customer Service Team Leader

Customer Service Team Leader - Housing Association - About The Client:

Castlefield Recruitment are currently working with a Housing Association in Greater Manchester who are looking to recruit an interim Customer Service Team leader to support their team. This role is office based, is a great opportunity for current Housing professionals to build on their experience and offers £26 - 28 per hour via umbrella.

Customer Service Team Leader - Housing Association - About The Role:

• Assist in the management of the customer service team
• Responsible for processing repairs and administer the repairs and maintenance system
• Maintain the housing waiting list and process applications
• Instruct contractors and manage job completion
• Assist with projects

Customer Service Team Leader - Housing Association - What You Need:

• Experience in a Social Housing setting
• Team management experience is highly desirable
• Knowledge and experience of repairs is highly desirable