Head of Customer Services - Lead Multi-Channel CX & Growth

A leading consumer products company in Heathfield is seeking an experienced Head of Customer Services to lead their multi-channel customer service operation. The role requires a strong background in managing customer service teams and improving service functions within a high-volume environment. Candidates should possess excellent communication skills and experience with CRM tools. The position offers a competitive salary and comprehensive benefits including 33 days of annual holiday, employee discounts, and professional development opportunities.