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customer support officer
Customer Engagement Officer
Colchester Institute Enterprises Limited Colchester, Essex
Join Colchester Institute - Where Your Career Makes a Difference At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment click apply for full job details
Apr 03, 2026
Full time
Join Colchester Institute - Where Your Career Makes a Difference At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment click apply for full job details
Peopleforce Recruitment Ltd
Collections Officer
Peopleforce Recruitment Ltd
Collections Officer South London - North London based candidates ONLY - MUST HAVE DRIVING LICENSE AND ACCESS TO OWN VEHICLE Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on call as well as two weekends in a month. You will then be allocated to 1 day per week and 1 weekend in a month to be on standby. The weekly standby you will do will run from 6pm-6pm and the weekend standby you cover will be Friday 6pm Monday 6pm. On the days you are on standby, you may not have any call outs or prebooked visits. On these occasions you would be paid a standby rate of £22 for the full day, you could be called out anytime including late at night. You will work for your team s region, but you must be prepared to travel up to 50 miles. Please do not apply to this role if you are interested in full time work or have other part time work where you cannot commit to three days during the week and two weekends in a month. FYI - In hours is 8-6pm and out of hours is 6pm-8am £22 per 24-hour period standby £14.50 per hour in hours rate £17 in hours call out rate £18 out hours prebooked visit £37.50 per hour out of hours rate What we are looking for: Driving license and access to own vehicle Attention to detail (proven experience) Organisation Customer service / customer facing experience Flexibility Somebody comfortable with a week s course of training
Apr 03, 2026
Contractor
Collections Officer South London - North London based candidates ONLY - MUST HAVE DRIVING LICENSE AND ACCESS TO OWN VEHICLE Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on call as well as two weekends in a month. You will then be allocated to 1 day per week and 1 weekend in a month to be on standby. The weekly standby you will do will run from 6pm-6pm and the weekend standby you cover will be Friday 6pm Monday 6pm. On the days you are on standby, you may not have any call outs or prebooked visits. On these occasions you would be paid a standby rate of £22 for the full day, you could be called out anytime including late at night. You will work for your team s region, but you must be prepared to travel up to 50 miles. Please do not apply to this role if you are interested in full time work or have other part time work where you cannot commit to three days during the week and two weekends in a month. FYI - In hours is 8-6pm and out of hours is 6pm-8am £22 per 24-hour period standby £14.50 per hour in hours rate £17 in hours call out rate £18 out hours prebooked visit £37.50 per hour out of hours rate What we are looking for: Driving license and access to own vehicle Attention to detail (proven experience) Organisation Customer service / customer facing experience Flexibility Somebody comfortable with a week s course of training
Spire Healthcare
Primary Care Relationship Manager
Spire Healthcare Wrecclesham, Surrey
Spire Healthcare Spire Clare Park (Farnham), Spire Dunedin (Reading), Spire Thames Valley (Slough) Primary Care Relationship Manager / GP Liaison Officer Full-Time, 37.5 Hours per Week 3 Months FTC We are seeking a confident, motivated Primary Care Relationship Manager/GP Liaison Officer to strengthen our engagement with GP practices and primary care networks across three hospitals. This is a field-based role requiring travel between sites, with a car allowance provided. This role is a full-time position, on an initial 3-month fixed term contract. Duties & Responsibilities: Plan and deliver a Primary Care engagement programme targeting GP practices and other primary care professionals. Develop and implement education programmes, including clinical workshops, seminars, and events for GPs, PCNs, ICBs, AHPs, and patient groups. Collaborate with central teams to execute email campaigns and events. Generate leads and build strong relationships through networking, liaison, and face-to-face meetings with key stakeholders. Promote Spire services to GP practices and secure referral work. Act as a subject matter expert on Primary Care relations, resolving referral and communication issues. Collaborate with central teams on email campaigns and events. Maintain and update CRM records, logging contacts and producing monthly activity reports. Analyse referral data to measure outcomes and identify new opportunities. Represent Spire Healthcare as an ambassador within the primary care community. Support patient awareness events and other business development activities. Be flexible for evening/weekend work and travel within the hub's catchment area. Who we're looking for: Essential: Previous experience as a Primary Care Relationship Manager or GP Liaison Officer (mandatory) Proven field sales experience in a healthcare or corporate setting. Strong track record in customer relationship management and achieving results. Excellent organisational skills, event planning and management. Confident communicator with excellent presentation skills. Working knowledge of NHS primary care infrastructure and strategy. Full Driving License. Desirable: Educated to GCSE 'A' level or equivalent. Good understanding of medical terminology. Working Hours : Monday - Friday, 09:00 - 17:00. Please note this is a field sales role and flexibility will be required to deliver events. Contract : 3-month fixed term contract Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Competitive salary & car allowance Private medical insurance Free Bupa Wellness Screening Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 100 retailers Life assurance We commit to our employees' well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. For us, it's more than just treating patients; it's about looking after people.
Apr 03, 2026
Contractor
Spire Healthcare Spire Clare Park (Farnham), Spire Dunedin (Reading), Spire Thames Valley (Slough) Primary Care Relationship Manager / GP Liaison Officer Full-Time, 37.5 Hours per Week 3 Months FTC We are seeking a confident, motivated Primary Care Relationship Manager/GP Liaison Officer to strengthen our engagement with GP practices and primary care networks across three hospitals. This is a field-based role requiring travel between sites, with a car allowance provided. This role is a full-time position, on an initial 3-month fixed term contract. Duties & Responsibilities: Plan and deliver a Primary Care engagement programme targeting GP practices and other primary care professionals. Develop and implement education programmes, including clinical workshops, seminars, and events for GPs, PCNs, ICBs, AHPs, and patient groups. Collaborate with central teams to execute email campaigns and events. Generate leads and build strong relationships through networking, liaison, and face-to-face meetings with key stakeholders. Promote Spire services to GP practices and secure referral work. Act as a subject matter expert on Primary Care relations, resolving referral and communication issues. Collaborate with central teams on email campaigns and events. Maintain and update CRM records, logging contacts and producing monthly activity reports. Analyse referral data to measure outcomes and identify new opportunities. Represent Spire Healthcare as an ambassador within the primary care community. Support patient awareness events and other business development activities. Be flexible for evening/weekend work and travel within the hub's catchment area. Who we're looking for: Essential: Previous experience as a Primary Care Relationship Manager or GP Liaison Officer (mandatory) Proven field sales experience in a healthcare or corporate setting. Strong track record in customer relationship management and achieving results. Excellent organisational skills, event planning and management. Confident communicator with excellent presentation skills. Working knowledge of NHS primary care infrastructure and strategy. Full Driving License. Desirable: Educated to GCSE 'A' level or equivalent. Good understanding of medical terminology. Working Hours : Monday - Friday, 09:00 - 17:00. Please note this is a field sales role and flexibility will be required to deliver events. Contract : 3-month fixed term contract Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Competitive salary & car allowance Private medical insurance Free Bupa Wellness Screening Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 100 retailers Life assurance We commit to our employees' well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. For us, it's more than just treating patients; it's about looking after people.
Peopleforce Recruitment Ltd
Collections Officer
Peopleforce Recruitment Ltd Bristol, Gloucestershire
Collections Officer Bristol must have driving license and own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on call as well as two weekends in a month. You will then be allocated to 1 day per week and 1 weekend in a month to be on standby. The weekly standby you will do will run from 6pm-6pm and the weekend standby you cover will be Friday 6pm Monday 6pm. On the days you are on standby, you may not have any call outs or prebooked visits. On these occasions you would be paid a standby rate of £22 for the full day, you could be called out anytime including late at night. You will work for your team s region, but you must be prepared to travel up to 50 miles. Please do not apply to this role if you are interested in full time work or have other part time work where you cannot commit to three days during the week and two weekends in a month. FYI - In hours is 8-6pm and out of hours is 6pm-8am £22 per 24-hour period standby £14.50 per hour in hours rate £17 in hours call out rate £18 out hours prebooked visit £37.50 per hour out of hours rate What we are looking for: Driving license and access to own vehicle Attention to detail (proven experience) Organisation Customer service / customer facing experience Flexibility Somebody comfortable with a week s course of training
Apr 03, 2026
Contractor
Collections Officer Bristol must have driving license and own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on call as well as two weekends in a month. You will then be allocated to 1 day per week and 1 weekend in a month to be on standby. The weekly standby you will do will run from 6pm-6pm and the weekend standby you cover will be Friday 6pm Monday 6pm. On the days you are on standby, you may not have any call outs or prebooked visits. On these occasions you would be paid a standby rate of £22 for the full day, you could be called out anytime including late at night. You will work for your team s region, but you must be prepared to travel up to 50 miles. Please do not apply to this role if you are interested in full time work or have other part time work where you cannot commit to three days during the week and two weekends in a month. FYI - In hours is 8-6pm and out of hours is 6pm-8am £22 per 24-hour period standby £14.50 per hour in hours rate £17 in hours call out rate £18 out hours prebooked visit £37.50 per hour out of hours rate What we are looking for: Driving license and access to own vehicle Attention to detail (proven experience) Organisation Customer service / customer facing experience Flexibility Somebody comfortable with a week s course of training
Halton Housing
Governance Officer
Halton Housing Widnes, Cheshire
Here at Halton Housing, we are looking for an organised Governance Officer with a high attention to detail to work across our vibrant organisation. What Youll Do: Work with key stakeholders, including Leadership Team, provide a comprehensive governance support service for the Customer Committee, including meeting scheduling, agenda planning, and quality administration Attend Committee meetings to tak click apply for full job details
Apr 03, 2026
Full time
Here at Halton Housing, we are looking for an organised Governance Officer with a high attention to detail to work across our vibrant organisation. What Youll Do: Work with key stakeholders, including Leadership Team, provide a comprehensive governance support service for the Customer Committee, including meeting scheduling, agenda planning, and quality administration Attend Committee meetings to tak click apply for full job details
March Personnel
Customer Liaison Coordinator
March Personnel Staines, Middlesex
Our client are seeking a highly organised and customer-focused Customer Liaison Officer to join their Customer Service team. This is an exciting opportunity to play a key role in delivering efficient, professional administrative and logistical support to customers, internal management and technical experts. You will be responsible for progressing defined administration tasks to completion, ensuring processes run smoothly and that both internal KPIs and customer expectations are consistently exceeded. Key Responsibilities Coordinate customer visits and associated logistics Liaise with a range of stakeholders for excellent communication Process pre- and post-visit documentation Arrange travel and accommodation bookings Act as a primary contact for customer enquiries, ensuring timely responses Identify and resolve issues in collaboration with stakeholders Maintain accurate records and internal databases Support meetings, conferences and training events (including minute taking where required) Escalate issues appropriately in line with KPIs Key attributes Strong administrative and organisational skills Excellent written and verbal communication skills Ability to manage and prioritise your own workload effectively A proactive approach to problem-solving and issue resolution High attention to detail and commitment to accuracy Ability to build positive working relationships with internal and external stakeholders Confident using databases and internal systems Benefits 25 days holiday plus Bank Holidays Hybrid working (After full training is complete) Childcare vouchers Flexible benefits programme Highly desirable employer contribution pension 3x life assurance Onsite parking - not guaranteed First come first serve (residential parking nearby) Health cash plan Please note that proof of qualifications will be required upon offer of role Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
Apr 03, 2026
Full time
Our client are seeking a highly organised and customer-focused Customer Liaison Officer to join their Customer Service team. This is an exciting opportunity to play a key role in delivering efficient, professional administrative and logistical support to customers, internal management and technical experts. You will be responsible for progressing defined administration tasks to completion, ensuring processes run smoothly and that both internal KPIs and customer expectations are consistently exceeded. Key Responsibilities Coordinate customer visits and associated logistics Liaise with a range of stakeholders for excellent communication Process pre- and post-visit documentation Arrange travel and accommodation bookings Act as a primary contact for customer enquiries, ensuring timely responses Identify and resolve issues in collaboration with stakeholders Maintain accurate records and internal databases Support meetings, conferences and training events (including minute taking where required) Escalate issues appropriately in line with KPIs Key attributes Strong administrative and organisational skills Excellent written and verbal communication skills Ability to manage and prioritise your own workload effectively A proactive approach to problem-solving and issue resolution High attention to detail and commitment to accuracy Ability to build positive working relationships with internal and external stakeholders Confident using databases and internal systems Benefits 25 days holiday plus Bank Holidays Hybrid working (After full training is complete) Childcare vouchers Flexible benefits programme Highly desirable employer contribution pension 3x life assurance Onsite parking - not guaranteed First come first serve (residential parking nearby) Health cash plan Please note that proof of qualifications will be required upon offer of role Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
MBDA UK
Security Officer
MBDA UK Filton, Gloucestershire
This Security Officer opportunity is a great opportunity to be part of a multi-skilled Security Team working at our Bristol site! Salary: up to £27,800 depending on experience Security Clearance: British Citizen or a Dual UK national with British citizenship . Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . Shift Patterns Working on a shift basis, made up of 12 hour shifts across weekends / weekdays and nights rota. The opportunity: The Security Officer is responsible for the effective physical control of entry, operation and monitoring of all security and safety equipment at the site, responding to any related incidents. Operating security systems including Access Control System, CCTV, Radio Communication Systems, Intruder Detection systems and various safety systems. Undertaking patrols, securing buildings, operating in a Security Control Room environment, responding to emergencies and acting as initial incident controller. Working with a highly experienced qualified combined in-house and externally supplied Security team. What we're looking for from you: Are you able to undertake shift work, both weekends / weekdays and night shifts, and if and when required travel and work at other MBDA UK sites? Do you have the experience and ability to work as part of a team and in a lone capacity, as on occasions you may be required to fulfil duties as a lone worker? Good working knowledge of security/safety processes. Good degree of numeracy and literacy and confident in using MS Office applications to enable security activities to be carried out. Good report writing skills A willing, helpful attitude and a calm professional manner, when dealing with both internal and external customers. Someone who is able to undertake the role under challenging circumstances e.g. Emergency situations having the ability to be adaptable when things are changed at the last minute! Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 03, 2026
Full time
This Security Officer opportunity is a great opportunity to be part of a multi-skilled Security Team working at our Bristol site! Salary: up to £27,800 depending on experience Security Clearance: British Citizen or a Dual UK national with British citizenship . Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . Shift Patterns Working on a shift basis, made up of 12 hour shifts across weekends / weekdays and nights rota. The opportunity: The Security Officer is responsible for the effective physical control of entry, operation and monitoring of all security and safety equipment at the site, responding to any related incidents. Operating security systems including Access Control System, CCTV, Radio Communication Systems, Intruder Detection systems and various safety systems. Undertaking patrols, securing buildings, operating in a Security Control Room environment, responding to emergencies and acting as initial incident controller. Working with a highly experienced qualified combined in-house and externally supplied Security team. What we're looking for from you: Are you able to undertake shift work, both weekends / weekdays and night shifts, and if and when required travel and work at other MBDA UK sites? Do you have the experience and ability to work as part of a team and in a lone capacity, as on occasions you may be required to fulfil duties as a lone worker? Good working knowledge of security/safety processes. Good degree of numeracy and literacy and confident in using MS Office applications to enable security activities to be carried out. Good report writing skills A willing, helpful attitude and a calm professional manner, when dealing with both internal and external customers. Someone who is able to undertake the role under challenging circumstances e.g. Emergency situations having the ability to be adaptable when things are changed at the last minute! Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
MBDA UK
Principal Commercial Officer
MBDA UK Filton, Gloucestershire
Bristol As a Principal Commercial Officer, you will manage Domestic Commercial contracts, through the contract life cycle from bidding and negotiation to execution and closure Salary: Circa £48 , 000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: The opportunity is to join an active, involved and motivated team committed to delivering Defence Capability to the UK Armed Forces and other customers, Business Winning - Being a key player in the winning of new contracts and agreements of medium to high complexity. Supporting the full Route to Contract and protecting MBDA's business interests, you will work in a multi-functional team in the Bidding process to generate proposals including reviewing and drafting contract terms and support senior commercial staff on major new business campaigns. Negotiations - With support, gaining acceptance and agreement on issues and amendments to ensure contractual compliance within agreed boundaries. Contract Management - Being a vital part of the delivery chain that ensures MBDA meets its promises to our customer on our Contracts. Includes change management, problem solving and administration. Commercial Risk and Opportunity Management: Identifying potential risks and opportunities associated with bids and contracts and working with various departments to develop mitigation strategies. Building and maintaining relationships with new and existing customers & industry partners, focusing on collaboration. Being the interface with internal project team(s) providing commercial advice Communicating with stakeholders at all levels, including reporting to senior management on the progress of your portfolio of work. Representing the commercial team in progress/reviews and/or customer meetings. Working under pressure to achieve deadlines. Day-to-day administration and maintenance of the Commercial Information Systems. Promoting best practice and functional excellence. You may have some supervisory/guidance over more junior staff including graduates and business apprentices What we're looking for from you: Advanced negotiation skills and interpersonal skills. Good process and change management. Experience of managing more complex, high value contracts. Effective team behaviours, influencing and team working skills. Experienced in a broad range of commercial issues and skills including bidding and contract management skills throughout the contract lifecycle. Commercial understanding from customer through to supplier. Awareness and practical applicability of Intellectual Property and its protection. Good understanding of contract law and its applicability. Ability to draft or modify terms and conditions. Understanding Liabilities and mitigating Risk. Awareness of Import and Export restrictions and licencing requirements. Ability to understand and use pricing and costing models. Good Knowledge of IT and Business Tools including SAP Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 03, 2026
Full time
Bristol As a Principal Commercial Officer, you will manage Domestic Commercial contracts, through the contract life cycle from bidding and negotiation to execution and closure Salary: Circa £48 , 000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: The opportunity is to join an active, involved and motivated team committed to delivering Defence Capability to the UK Armed Forces and other customers, Business Winning - Being a key player in the winning of new contracts and agreements of medium to high complexity. Supporting the full Route to Contract and protecting MBDA's business interests, you will work in a multi-functional team in the Bidding process to generate proposals including reviewing and drafting contract terms and support senior commercial staff on major new business campaigns. Negotiations - With support, gaining acceptance and agreement on issues and amendments to ensure contractual compliance within agreed boundaries. Contract Management - Being a vital part of the delivery chain that ensures MBDA meets its promises to our customer on our Contracts. Includes change management, problem solving and administration. Commercial Risk and Opportunity Management: Identifying potential risks and opportunities associated with bids and contracts and working with various departments to develop mitigation strategies. Building and maintaining relationships with new and existing customers & industry partners, focusing on collaboration. Being the interface with internal project team(s) providing commercial advice Communicating with stakeholders at all levels, including reporting to senior management on the progress of your portfolio of work. Representing the commercial team in progress/reviews and/or customer meetings. Working under pressure to achieve deadlines. Day-to-day administration and maintenance of the Commercial Information Systems. Promoting best practice and functional excellence. You may have some supervisory/guidance over more junior staff including graduates and business apprentices What we're looking for from you: Advanced negotiation skills and interpersonal skills. Good process and change management. Experience of managing more complex, high value contracts. Effective team behaviours, influencing and team working skills. Experienced in a broad range of commercial issues and skills including bidding and contract management skills throughout the contract lifecycle. Commercial understanding from customer through to supplier. Awareness and practical applicability of Intellectual Property and its protection. Good understanding of contract law and its applicability. Ability to draft or modify terms and conditions. Understanding Liabilities and mitigating Risk. Awareness of Import and Export restrictions and licencing requirements. Ability to understand and use pricing and costing models. Good Knowledge of IT and Business Tools including SAP Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Boston Consulting Group
Global Risk Product Owner
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 03, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Boston Consulting Group
Global Risk Product Owner
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 03, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nottingham Hospitals Charity
Donations and Data Officer
Nottingham Hospitals Charity Nottingham, Nottinghamshire
Join a Charity Making a Real Difference Become Our Next Donations and Data Officer! Are you highly organised, detail-oriented, and passionate about supporting a great cause? Nottingham Hospitals Charity is seeking a Donations and Data Officer to play a pivotal role in managing the donations that help transform care for patients and staff across Nottingham s hospitals. In this essential administrative role, you ll support both the Fundraising and Finance teams by accurately processing donations, maintaining our supporter database, and helping us deliver outstanding donor care. Your work will directly support life-changing projects across Nottingham s NHS hospitals - whether funding cutting-edge equipment, enhancing staff wellbeing, or creating welcoming environments for patients and families. This is a fantastic opportunity to be part of a dynamic and supportive team, where your contribution will be valued and your skills developed. What you ll be doing: Accurately recording and managing donations Helping us maximise income through Gift Aid Playing a key role in donor data, finance integration, and stewardship Providing customer service to donors and supporters Supporting fundraising campaigns and appeals What we re looking for: Excellent attention to detail and strong administrative skills Experience with databases (preferably CRM systems) A proactive and team-oriented approach Strong communication skills and a passion for great service Commitment to data accuracy, GDPR, and charity best practices Why join us? At Nottingham Hospitals Charity, you ll be part of a close-knit team making a real impact every day. You ll enjoy a collaborative environment, opportunities for development, and the satisfaction of knowing your work supports thousands of NHS staff and patients across Nottinghamshire. For full details on the role, and how to apply, please see our job description.
Apr 03, 2026
Full time
Join a Charity Making a Real Difference Become Our Next Donations and Data Officer! Are you highly organised, detail-oriented, and passionate about supporting a great cause? Nottingham Hospitals Charity is seeking a Donations and Data Officer to play a pivotal role in managing the donations that help transform care for patients and staff across Nottingham s hospitals. In this essential administrative role, you ll support both the Fundraising and Finance teams by accurately processing donations, maintaining our supporter database, and helping us deliver outstanding donor care. Your work will directly support life-changing projects across Nottingham s NHS hospitals - whether funding cutting-edge equipment, enhancing staff wellbeing, or creating welcoming environments for patients and families. This is a fantastic opportunity to be part of a dynamic and supportive team, where your contribution will be valued and your skills developed. What you ll be doing: Accurately recording and managing donations Helping us maximise income through Gift Aid Playing a key role in donor data, finance integration, and stewardship Providing customer service to donors and supporters Supporting fundraising campaigns and appeals What we re looking for: Excellent attention to detail and strong administrative skills Experience with databases (preferably CRM systems) A proactive and team-oriented approach Strong communication skills and a passion for great service Commitment to data accuracy, GDPR, and charity best practices Why join us? At Nottingham Hospitals Charity, you ll be part of a close-knit team making a real impact every day. You ll enjoy a collaborative environment, opportunities for development, and the satisfaction of knowing your work supports thousands of NHS staff and patients across Nottinghamshire. For full details on the role, and how to apply, please see our job description.
Southampton Hospitals Charity
Community & Events Fundraising Officer
Southampton Hospitals Charity Southampton, Hampshire
Role description: We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as a Community & Events Fundraising Officer, to help develop and grow this key area by engaging supporters, building strong relationships within the community, and maximising income through creative and impactful fundraising activities. This opportunity comes at an exciting time within the Charity as we look to grow our team and reach. The post holder will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire patients, visitors, hospital staff and the local community to choose Southampton Hospitals Charity as their preferred charity. We are looking for an individual who is as passionate about fundraising as the work we do as a Charity to join our team. This role will be key, as we look to embed our ambitious new strategy to grow our income, reach and impact. Key tasks and responsibilities Community & Events Working with the Fundraising Manager to develop and implement strategies to support the growth from community fundraising activities. Acting as a key point of contact for community fundraisers, providing guidance, resources, and support to help them achieve their goals. Develop an annual calendar of participation events, including leading on the creation and delivery of marketing activity for these initiatives to maximise promotion, engagement and income. To work closely with the Hospital Engagement team within the Charity Hub to help ensure good cross stewardship, maximise hospital staff participating in events and being on-hand to meet with potential donors. Planning, organising and delivering fundraising events, ensuring they are delivered on time, within budget, and meet income targets. Support with the recruiting, training and managing event volunteers to ensure successful delivery of events and show them a high standard of care and support to retain them. Cultivate and manage relationships with supporters, ensuring excellent stewardship and engagement. Identify and develop opportunities to grow the Charity s supporter base (including working collaboratively with other teams to integrate community and event fundraising with other areas of the organisation). Representing the Chairty at external functions, events, giving talks and presentations as required. Work closely with the marketing team on the planning and delivery of marketing activity for all fundraising events and initiatives, taking responsibility for generating content, scheduling activity and driving audience engagement. Build a robust fundraising pipeline across community and events, monitoring and evaluating the success of fundraising activities, producing regular reports and data analysis. Setting and manage income and expenditure for all fundraising initiatives, ensuring cost-effectiveness and profitability. Keeping accurate records of donor interactions, income, and expenditure on the charity s database (Beacon). Performing other duties as reasonably required within the role. To liaise and manage relationships with external suppliers such as 3rd party event organisers, event companies and venues. Knowledge and experience Experience of increasing income through successful community events, corporate or volunteer fundraising programmes or equivalent transferable experience from another sector. A proven track record of delivering an excellent customer/supporter stewardship experience. Experience of managing multiple projects and budgets. Demonstrable experience using data insight and analysis to inform decision making. Excellent IT skills including using Excel, Word, Outlook and Power Point as well as experience of administering and maintaining dedicated supporter databases. Knowledge of a Fundraising Database and knowledge of fundraising regulations. Skills, abilities, and behaviours Excellent interpersonal and negotiation skills with the ability to motivate and influence people. Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors. Ability to adapt quickly and be solutions focussed. Ability to prioritise and manage a demanding workload and work on several priorities at once. Ability to work as part of team and to use own initiative. Knowledge and experience of using a CRM database (Beacon). Excellent communication skills with an ability to prepare and deliver compelling presentations and engage with a wide range of audiences. Good written skills with the ability to communicate with different stakeholders. Self-driven and results orientated with a positive outlook and clear focus on supporters. Willingness to work hard and attend, where necessary commitments outside normal office hours. A Full UK driving license and access to a car.
Apr 03, 2026
Full time
Role description: We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as a Community & Events Fundraising Officer, to help develop and grow this key area by engaging supporters, building strong relationships within the community, and maximising income through creative and impactful fundraising activities. This opportunity comes at an exciting time within the Charity as we look to grow our team and reach. The post holder will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire patients, visitors, hospital staff and the local community to choose Southampton Hospitals Charity as their preferred charity. We are looking for an individual who is as passionate about fundraising as the work we do as a Charity to join our team. This role will be key, as we look to embed our ambitious new strategy to grow our income, reach and impact. Key tasks and responsibilities Community & Events Working with the Fundraising Manager to develop and implement strategies to support the growth from community fundraising activities. Acting as a key point of contact for community fundraisers, providing guidance, resources, and support to help them achieve their goals. Develop an annual calendar of participation events, including leading on the creation and delivery of marketing activity for these initiatives to maximise promotion, engagement and income. To work closely with the Hospital Engagement team within the Charity Hub to help ensure good cross stewardship, maximise hospital staff participating in events and being on-hand to meet with potential donors. Planning, organising and delivering fundraising events, ensuring they are delivered on time, within budget, and meet income targets. Support with the recruiting, training and managing event volunteers to ensure successful delivery of events and show them a high standard of care and support to retain them. Cultivate and manage relationships with supporters, ensuring excellent stewardship and engagement. Identify and develop opportunities to grow the Charity s supporter base (including working collaboratively with other teams to integrate community and event fundraising with other areas of the organisation). Representing the Chairty at external functions, events, giving talks and presentations as required. Work closely with the marketing team on the planning and delivery of marketing activity for all fundraising events and initiatives, taking responsibility for generating content, scheduling activity and driving audience engagement. Build a robust fundraising pipeline across community and events, monitoring and evaluating the success of fundraising activities, producing regular reports and data analysis. Setting and manage income and expenditure for all fundraising initiatives, ensuring cost-effectiveness and profitability. Keeping accurate records of donor interactions, income, and expenditure on the charity s database (Beacon). Performing other duties as reasonably required within the role. To liaise and manage relationships with external suppliers such as 3rd party event organisers, event companies and venues. Knowledge and experience Experience of increasing income through successful community events, corporate or volunteer fundraising programmes or equivalent transferable experience from another sector. A proven track record of delivering an excellent customer/supporter stewardship experience. Experience of managing multiple projects and budgets. Demonstrable experience using data insight and analysis to inform decision making. Excellent IT skills including using Excel, Word, Outlook and Power Point as well as experience of administering and maintaining dedicated supporter databases. Knowledge of a Fundraising Database and knowledge of fundraising regulations. Skills, abilities, and behaviours Excellent interpersonal and negotiation skills with the ability to motivate and influence people. Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors. Ability to adapt quickly and be solutions focussed. Ability to prioritise and manage a demanding workload and work on several priorities at once. Ability to work as part of team and to use own initiative. Knowledge and experience of using a CRM database (Beacon). Excellent communication skills with an ability to prepare and deliver compelling presentations and engage with a wide range of audiences. Good written skills with the ability to communicate with different stakeholders. Self-driven and results orientated with a positive outlook and clear focus on supporters. Willingness to work hard and attend, where necessary commitments outside normal office hours. A Full UK driving license and access to a car.
EasyWebRecruitment.com
Procurement & Contracts Solicitor
EasyWebRecruitment.com St. Albans, Hertfordshire
Salary: £46,871 to £50,998 inclusive annual salary plus up to 19.7 percent employer pension contribution Contract: Permanent Location: Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE Hours: Full-time (37 hours per week) Flexible working options (including hybrid) The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. About the role An exciting opportunity has arisen for a Procurement & Contracts Solicitor in the Legal Shared Service Procurement and Contracts Team. This pivotal role will predominantly: Provide high level, robust and specialist, professional legal advice and support in the provision of contract and procurement related legal services to the Council(s) and their senior officers and councillors. Ensure client requirements are met within legal constraints. In addition, the postholder will support the achievement of the Council s corporate plan, projects and aims and ensure the delivery of high-quality customer service from the in-house team, external solicitors and from counsel. Key Responsibilities Lead on complex legal matters, identifying potential areas of risk and liability and advising on solution focused strategies. Ensure Legal Shared Services provides proactive, pragmatic, robust and solution focused advice and a support service to all clients (internal and external). Research, analyse, investigate and provide legal advice to councillors and to officers on any matter within the functions of the Council. Attend Member and Officer meetings as required, including meetings of the Council, Cabinet and Committees to ensure that decisions are lawful. Who They re Looking For They re seeking a confident legal professional with: Legal expertise and experience in procurement and contracts law. Strong interpersonal and client management skills. A collaborative approach to working across Councils and teams. Join our client in making their district carbon neutral by 2030, guided by their Sustainability and Climate Crisis Strategy, they put the environment at the heart of every decision. They live their values trust, care, confidence, collaboration, and customer focus while delivering sustainable services, reducing environmental impact and making a difference. In addition to working within a great team and a comprehensive salary you will have access to: 30.5 days basic annual leave (increasing with service) + bank holidays. Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident: They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. If you're ready to take the next step in your legal career and help shape the future of their Legal Shared Service, they d love to hear from you. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria they use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 12th April 2026 Interviews are scheduled for w/c: 20th April 2026 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. REF-
Apr 03, 2026
Full time
Salary: £46,871 to £50,998 inclusive annual salary plus up to 19.7 percent employer pension contribution Contract: Permanent Location: Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE Hours: Full-time (37 hours per week) Flexible working options (including hybrid) The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. About the role An exciting opportunity has arisen for a Procurement & Contracts Solicitor in the Legal Shared Service Procurement and Contracts Team. This pivotal role will predominantly: Provide high level, robust and specialist, professional legal advice and support in the provision of contract and procurement related legal services to the Council(s) and their senior officers and councillors. Ensure client requirements are met within legal constraints. In addition, the postholder will support the achievement of the Council s corporate plan, projects and aims and ensure the delivery of high-quality customer service from the in-house team, external solicitors and from counsel. Key Responsibilities Lead on complex legal matters, identifying potential areas of risk and liability and advising on solution focused strategies. Ensure Legal Shared Services provides proactive, pragmatic, robust and solution focused advice and a support service to all clients (internal and external). Research, analyse, investigate and provide legal advice to councillors and to officers on any matter within the functions of the Council. Attend Member and Officer meetings as required, including meetings of the Council, Cabinet and Committees to ensure that decisions are lawful. Who They re Looking For They re seeking a confident legal professional with: Legal expertise and experience in procurement and contracts law. Strong interpersonal and client management skills. A collaborative approach to working across Councils and teams. Join our client in making their district carbon neutral by 2030, guided by their Sustainability and Climate Crisis Strategy, they put the environment at the heart of every decision. They live their values trust, care, confidence, collaboration, and customer focus while delivering sustainable services, reducing environmental impact and making a difference. In addition to working within a great team and a comprehensive salary you will have access to: 30.5 days basic annual leave (increasing with service) + bank holidays. Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident: They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. If you're ready to take the next step in your legal career and help shape the future of their Legal Shared Service, they d love to hear from you. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria they use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 12th April 2026 Interviews are scheduled for w/c: 20th April 2026 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. REF-
4Recruitment Services
Rent Recovery Officer
4Recruitment Services Cambridge, Cambridgeshire
Rent Regulation Officer - Cambridge Contract £15.31 per hour PAYE Full time Hybrid working Duties and responsibilties To provide tenants with information and advice relating to any refund owed to them through the Rent Regulation Project. To support the Rent Regulations Customer Project Manager to deliver this time-limited project to ensure council tenants receive refunds owing to them in a timely manner, and through the effective delivery of a customer focused service. Supporting the Rent Regulations Customer Project Manager to deliver the corporate objectives and overall success of Cambridge City Council through effective working with colleagues in the Council, Partners and Elected Members. To work proactively, efficiently and effectively to ensure the project achieves its overarching objectives. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Apr 03, 2026
Contractor
Rent Regulation Officer - Cambridge Contract £15.31 per hour PAYE Full time Hybrid working Duties and responsibilties To provide tenants with information and advice relating to any refund owed to them through the Rent Regulation Project. To support the Rent Regulations Customer Project Manager to deliver this time-limited project to ensure council tenants receive refunds owing to them in a timely manner, and through the effective delivery of a customer focused service. Supporting the Rent Regulations Customer Project Manager to deliver the corporate objectives and overall success of Cambridge City Council through effective working with colleagues in the Council, Partners and Elected Members. To work proactively, efficiently and effectively to ensure the project achieves its overarching objectives. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
TJX Europe
Digital Content Assistant (12 Month FTC)
TJX Europe Watford, Hertfordshire
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: THE ROLE The Digital Content Assistant is responsible for supporting the implementation and delivery of the digital content calendar for TK (url removed). In this role, you will contribute to delivering the digital trading and brand plans through the development, build and execution of all content across our transactional European sites and apps. Working alongside the Content Officers and Content Manager, this role partners closely with Brand and Marketing and the Online Trading team, to ensure all content aligns with omnichannel and brand priorities, and delivers to both sales and traffic plans. WHAT YOU'LL DO Digital Content Planning Support the implementation of the digital and SEO content plans across all European sites, banners and devices Help plan, brief and deliver content across websites and apps, ensuring alignment with trading, brand and omnichannel priorities Work with Online Trading to translate the trading calendar into weekly content plans (Homepage, PLPs, CLPs, cross-sell modules) Partner with SEO teams and agencies to support SEO content delivery and best practice across European markets Support content planning for brand and static pages (Careers, Store Locator, Gift Cards, Customer Services and more) Use data, insight and testing (including A/B testing) to optimise content performance and improve customer conversion CMS Management & Optimisation Support the build and management of product, brand and static content across websites and apps Brief digital assets into Creative teams and ensure timely, accurate content delivery Work with Content and Optimisation teams to support personalisation and testing initiatives Help maintain and evolve the CMS roadmap in partnership with Digital Product Development Identify and escalate website defects, partnering with Digital IT Operations to resolve issues quickly Support CMS training and ongoing guidance for wider business users Collaboration & Continuous Improvement Build strong relationships across Digital Commerce, Marketing, Brand, Creative, IT, Customer Services and Insight teams Stay up to date on competitor activity, digital trends and best practice Take ownership of personal development and actively contribute to continuous improvement Build off-price awareness and share knowledge across teams WHAT YOU'LL BRING Experience of working with content management systems (CMS) in a digital environment HTML experience (beginner/intermediate) Experience of working within the Hybris Ecommerce platform Knowledge of SEO principals and best practice Strong attention to detail and the ability to work under pressure and to tight deadlines Excellent planning and organisation skills, with the ability to prioritise own workload and re-prioritise across tasks as required by the team Excellent influencing, relationship building and communication skills Ability to communicate effectively; work well with a team and have a pro-active, 'can-do' attitude Enthusiastic, with a passion for the work, building relationships and our organisation Strong customer facing approach Ability to use insight and evaluate website analytics tools (e.g. Google Analytics) to improve website content Results-orientated German speaking advantageous You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Apr 03, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: THE ROLE The Digital Content Assistant is responsible for supporting the implementation and delivery of the digital content calendar for TK (url removed). In this role, you will contribute to delivering the digital trading and brand plans through the development, build and execution of all content across our transactional European sites and apps. Working alongside the Content Officers and Content Manager, this role partners closely with Brand and Marketing and the Online Trading team, to ensure all content aligns with omnichannel and brand priorities, and delivers to both sales and traffic plans. WHAT YOU'LL DO Digital Content Planning Support the implementation of the digital and SEO content plans across all European sites, banners and devices Help plan, brief and deliver content across websites and apps, ensuring alignment with trading, brand and omnichannel priorities Work with Online Trading to translate the trading calendar into weekly content plans (Homepage, PLPs, CLPs, cross-sell modules) Partner with SEO teams and agencies to support SEO content delivery and best practice across European markets Support content planning for brand and static pages (Careers, Store Locator, Gift Cards, Customer Services and more) Use data, insight and testing (including A/B testing) to optimise content performance and improve customer conversion CMS Management & Optimisation Support the build and management of product, brand and static content across websites and apps Brief digital assets into Creative teams and ensure timely, accurate content delivery Work with Content and Optimisation teams to support personalisation and testing initiatives Help maintain and evolve the CMS roadmap in partnership with Digital Product Development Identify and escalate website defects, partnering with Digital IT Operations to resolve issues quickly Support CMS training and ongoing guidance for wider business users Collaboration & Continuous Improvement Build strong relationships across Digital Commerce, Marketing, Brand, Creative, IT, Customer Services and Insight teams Stay up to date on competitor activity, digital trends and best practice Take ownership of personal development and actively contribute to continuous improvement Build off-price awareness and share knowledge across teams WHAT YOU'LL BRING Experience of working with content management systems (CMS) in a digital environment HTML experience (beginner/intermediate) Experience of working within the Hybris Ecommerce platform Knowledge of SEO principals and best practice Strong attention to detail and the ability to work under pressure and to tight deadlines Excellent planning and organisation skills, with the ability to prioritise own workload and re-prioritise across tasks as required by the team Excellent influencing, relationship building and communication skills Ability to communicate effectively; work well with a team and have a pro-active, 'can-do' attitude Enthusiastic, with a passion for the work, building relationships and our organisation Strong customer facing approach Ability to use insight and evaluate website analytics tools (e.g. Google Analytics) to improve website content Results-orientated German speaking advantageous You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Walk Wheel Cycle Trust
Stewardship and Events Officer
Walk Wheel Cycle Trust
Stewardship and Events Officer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Stewardship and Events Officer Location England South £29,835 per annum (pro rata for part time) Ref: 160REC Part Time 22.5 hours per week we are happy to talk flexible working Base: Bristol hybrid working with a minimum of 2 days a month working from the Bristol office. Contract: Permanent ABOUT THE ROLE Team: Fundraising and Supporter Engagement As the Stewardship and Events Officer, you will develop a new programme of events to engage and inspire our supporters. You will deliver proactive, personalised stewardship for those with the greatest capacity to give and support the creation of a Development Board to help secure higher value income for the charity. Your work will strengthen relationships and drive long term philanthropic growth. What You ll Be Doing Leading the creation and project management of a new programme of stewardship events Supporting the establishment and ongoing management of the new Fundraising Development Board. Providing administrative support to the Supporter Care Team and the Philanthropy Team. Monitoring compliance with fundraising regulations and data legislation in procedures. This role is ideal for someone who enjoys creating special moments to delight and surprise people. ABOUT YOU We re looking for someone who has experience and understanding in the areas listed below. You don t need to meet every requirement if you feel you d be a good fit, we encourage you to apply. Background of working in a fundraising, supporter care, events, customer service or stewardship role within a charity or similar organisation. Skilled in leading a project, including identifying and engaging relevant stakeholders Proficiency in using project management software, identifying key performance indicators, delivery of the project, and reflective insight following. Experience in managing end to end event logistics for both virtual and in person events, including bookings, catering, venue coordination, tech setup, attendee registrations, RSVPs, on site support, and post event follow up. LIVING OUR VALUES At the Walk Wheel Cycle Trust, we re a values driven organisation. We re looking for people who are: Always Learning curious, open minded and committed to continuous improvement. Championing Equity inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. Taking Ownership proactive, responsible and empowered to make things better. Delivering Together collaborative, transparent and motivated by shared success. Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. WHAT WE OFFER We want you to feel supported, valued, and empowered in your role. That s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. Wellbeing Support 28 days leave per annum plus bank holidays for full-time employees Option to buy an extra week of annual leave (pro-rata for part-time employees) Paid volunteer days to support causes you care about Free, confidential support service available 24/7 Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme Financial Benefits Up to two extra days of paid leave (pro rata for part time colleagues) when travelling sustainably for holidays. Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust Bike, computer and season ticket loans Discount benefits London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London). Death in Service benefit 3 x annual Salary Family Friendly Policies Enhanced maternity and paternity pay Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) ADDITIONAL INFORMATION Application deadline: 23:59, 19 April 2026 Interviews will be held via Microsoft Teams on the 6th or 7th May 2026. To apply, please complete our online application form. We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. Adjustments are available throughout the application process.
Apr 03, 2026
Full time
Stewardship and Events Officer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Stewardship and Events Officer Location England South £29,835 per annum (pro rata for part time) Ref: 160REC Part Time 22.5 hours per week we are happy to talk flexible working Base: Bristol hybrid working with a minimum of 2 days a month working from the Bristol office. Contract: Permanent ABOUT THE ROLE Team: Fundraising and Supporter Engagement As the Stewardship and Events Officer, you will develop a new programme of events to engage and inspire our supporters. You will deliver proactive, personalised stewardship for those with the greatest capacity to give and support the creation of a Development Board to help secure higher value income for the charity. Your work will strengthen relationships and drive long term philanthropic growth. What You ll Be Doing Leading the creation and project management of a new programme of stewardship events Supporting the establishment and ongoing management of the new Fundraising Development Board. Providing administrative support to the Supporter Care Team and the Philanthropy Team. Monitoring compliance with fundraising regulations and data legislation in procedures. This role is ideal for someone who enjoys creating special moments to delight and surprise people. ABOUT YOU We re looking for someone who has experience and understanding in the areas listed below. You don t need to meet every requirement if you feel you d be a good fit, we encourage you to apply. Background of working in a fundraising, supporter care, events, customer service or stewardship role within a charity or similar organisation. Skilled in leading a project, including identifying and engaging relevant stakeholders Proficiency in using project management software, identifying key performance indicators, delivery of the project, and reflective insight following. Experience in managing end to end event logistics for both virtual and in person events, including bookings, catering, venue coordination, tech setup, attendee registrations, RSVPs, on site support, and post event follow up. LIVING OUR VALUES At the Walk Wheel Cycle Trust, we re a values driven organisation. We re looking for people who are: Always Learning curious, open minded and committed to continuous improvement. Championing Equity inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. Taking Ownership proactive, responsible and empowered to make things better. Delivering Together collaborative, transparent and motivated by shared success. Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. WHAT WE OFFER We want you to feel supported, valued, and empowered in your role. That s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. Wellbeing Support 28 days leave per annum plus bank holidays for full-time employees Option to buy an extra week of annual leave (pro-rata for part-time employees) Paid volunteer days to support causes you care about Free, confidential support service available 24/7 Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme Financial Benefits Up to two extra days of paid leave (pro rata for part time colleagues) when travelling sustainably for holidays. Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust Bike, computer and season ticket loans Discount benefits London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London). Death in Service benefit 3 x annual Salary Family Friendly Policies Enhanced maternity and paternity pay Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) ADDITIONAL INFORMATION Application deadline: 23:59, 19 April 2026 Interviews will be held via Microsoft Teams on the 6th or 7th May 2026. To apply, please complete our online application form. We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. Adjustments are available throughout the application process.
Somerset Wildlife Trust
Trusts and Grants Officer
Somerset Wildlife Trust
We are currently looking for a Trusts and Grants Officer to work with the Grants and Project Development Manager and Somerset Wildlife Trust (SWT) teams to help nurture and grow our portfolio of Trust, Foundation and other Grant income to support core Trust activity and individual projects. Trusts and Grants Officer Salary: Banding Level 2 £27,000 - £30,500 FTE. (£21,000 - £24,400 per annum actual for 30 hours per week) Contract type: Permanent Working hours: Part time, 30 hours per week Location: Taunton, Somerset, Opportunity for Hybrid working About Us Somerset Wildlife Trust is a local independent charity and the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We champion Somerset s stunning, diverse, and important natural environment, making the case for nature to the public and politicians. We protect wildlife and lead the recovery of the environment by example, including on our nature reserves. About You and the Role This is a fantastic opportunity for an ambitious individual who is confident in managing a portfolio of small trusts and foundations and would like to gain experience working on major trust and grant applications. We are looking for an experienced trusts and foundations fundraiser to join our team. This role will be a key part of our fundraising team, managing a portfolio of trust and foundations with the capacity to give up to £25,000 and the opportunity to assist with major grant funding bids which will enable us to drive forward our ambitious goals. You will deliver high quality written applications and reports in line with funder deadlines and keep in touch with donors and prospects via phone, virtually and in face-to-meetings and visits. We are looking for someone who has: Ability to manage tasks from start to finish and prioritise work to meet set deadlines. Excellent interpersonal, written and verbal communication skills. Ability to engage with internal and external stakeholders. Ability to think creatively to generate income in line with our strategy. Key responsibilities and tasks to meet the fundraising strategic targets: Responsibility 1: Income generation Managing a portfolio of Trusts and Foundations to complete funding applications and, working with the Grants and Project Development Manager, to agree an annual programme of grant and trust applications to meet defined income targets. Assisting the Grants and Project Development Manager on major grant-funding applications and aligning smaller funds to secure match-funding for larger projects. Carrying out prospect research to identify new trust and grant funding opportunities. Responsibility 2: Fund Relationship Management Stewarding an agreed portfolio of existing Trust and Foundation relationships, ensuring funder contributions are appropriately recognised and acknowledged and that grant criteria are met. Co-ordinating reports to funders, ensuring reports meet requirements and are sent on time. Developing new relationships with trust and foundation prospects identified to secure new income. Ensuring data on grant income and funders are updated and maintained to a high standard on the Trusts customer relationship management system (Blackbaud Raiser s Edge NXT) and SWT SharePoint. Assisting with the administration of the Trust s Programme Management Board (PMB) and project development documentation, helping develop cases of support and content for funding applications. Responsibility 3: Supporting Wilder Fundraising Strategy Highlighting funding opportunities to SWT teams and contributing to funding applications led by other teams. Liaising with SWT Finance team to ensure grants are properly recorded, allocated and spending tracked. Providing additional support to the Fundraising & Marketing Team (F&M) and other SWT teams, as required and agreed with your line manager. We offer some fantastic benefits including: 7% employer pension contribution Life assurance Flexible and agile working Wellbeing support EAP, wellbeing champions Diversity networks through RSWT/TWT Paid volunteer days Continuous Professional Development opportunities 33 days of holiday (25 + bank holidays) + Christmas shutdown Staff social calendar and events The opportunity to make a real and positive difference to nature, communities and the climate Closing date: Friday 24 April 2026 N.B. We encourage you to apply as soon as you can. Shortlisting will begin upon receipt of applications, and the position may be closed ahead of schedule if we receive sufficient interest. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We believe everyone is part of nature and should have the opportunity to experience nature, and in turn value and want to protect our natural world. Our people are the most valuable asset we have in achieving our strategic goals. We know that while we have amazing people with an amazing diversity of skills, experiences, and backgrounds we have work to do to make sure we are as inclusive and representative as possible. No agencies please.
Apr 03, 2026
Full time
We are currently looking for a Trusts and Grants Officer to work with the Grants and Project Development Manager and Somerset Wildlife Trust (SWT) teams to help nurture and grow our portfolio of Trust, Foundation and other Grant income to support core Trust activity and individual projects. Trusts and Grants Officer Salary: Banding Level 2 £27,000 - £30,500 FTE. (£21,000 - £24,400 per annum actual for 30 hours per week) Contract type: Permanent Working hours: Part time, 30 hours per week Location: Taunton, Somerset, Opportunity for Hybrid working About Us Somerset Wildlife Trust is a local independent charity and the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We champion Somerset s stunning, diverse, and important natural environment, making the case for nature to the public and politicians. We protect wildlife and lead the recovery of the environment by example, including on our nature reserves. About You and the Role This is a fantastic opportunity for an ambitious individual who is confident in managing a portfolio of small trusts and foundations and would like to gain experience working on major trust and grant applications. We are looking for an experienced trusts and foundations fundraiser to join our team. This role will be a key part of our fundraising team, managing a portfolio of trust and foundations with the capacity to give up to £25,000 and the opportunity to assist with major grant funding bids which will enable us to drive forward our ambitious goals. You will deliver high quality written applications and reports in line with funder deadlines and keep in touch with donors and prospects via phone, virtually and in face-to-meetings and visits. We are looking for someone who has: Ability to manage tasks from start to finish and prioritise work to meet set deadlines. Excellent interpersonal, written and verbal communication skills. Ability to engage with internal and external stakeholders. Ability to think creatively to generate income in line with our strategy. Key responsibilities and tasks to meet the fundraising strategic targets: Responsibility 1: Income generation Managing a portfolio of Trusts and Foundations to complete funding applications and, working with the Grants and Project Development Manager, to agree an annual programme of grant and trust applications to meet defined income targets. Assisting the Grants and Project Development Manager on major grant-funding applications and aligning smaller funds to secure match-funding for larger projects. Carrying out prospect research to identify new trust and grant funding opportunities. Responsibility 2: Fund Relationship Management Stewarding an agreed portfolio of existing Trust and Foundation relationships, ensuring funder contributions are appropriately recognised and acknowledged and that grant criteria are met. Co-ordinating reports to funders, ensuring reports meet requirements and are sent on time. Developing new relationships with trust and foundation prospects identified to secure new income. Ensuring data on grant income and funders are updated and maintained to a high standard on the Trusts customer relationship management system (Blackbaud Raiser s Edge NXT) and SWT SharePoint. Assisting with the administration of the Trust s Programme Management Board (PMB) and project development documentation, helping develop cases of support and content for funding applications. Responsibility 3: Supporting Wilder Fundraising Strategy Highlighting funding opportunities to SWT teams and contributing to funding applications led by other teams. Liaising with SWT Finance team to ensure grants are properly recorded, allocated and spending tracked. Providing additional support to the Fundraising & Marketing Team (F&M) and other SWT teams, as required and agreed with your line manager. We offer some fantastic benefits including: 7% employer pension contribution Life assurance Flexible and agile working Wellbeing support EAP, wellbeing champions Diversity networks through RSWT/TWT Paid volunteer days Continuous Professional Development opportunities 33 days of holiday (25 + bank holidays) + Christmas shutdown Staff social calendar and events The opportunity to make a real and positive difference to nature, communities and the climate Closing date: Friday 24 April 2026 N.B. We encourage you to apply as soon as you can. Shortlisting will begin upon receipt of applications, and the position may be closed ahead of schedule if we receive sufficient interest. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We believe everyone is part of nature and should have the opportunity to experience nature, and in turn value and want to protect our natural world. Our people are the most valuable asset we have in achieving our strategic goals. We know that while we have amazing people with an amazing diversity of skills, experiences, and backgrounds we have work to do to make sure we are as inclusive and representative as possible. No agencies please.
BATH ABBEY
Events Manager
BATH ABBEY Bath, Somerset
This is a key role in our plans to create and deliver a high-quality programme of events, exhibitions and installations and activities that will raise our profile, broaden our audiences, and generate income. We are looking for an experienced events professional with an audience first approach and a clear understanding of how events align with the Abbey's values. Excellent leadership and relationship management skills are essential. You will be confident to work on your own initiative and to lead a small team to deliver exceptional events. This is a hands-on job involving meeting customers, working with existing internal and external partners, developing new external relationships and directly managing events. Excellent organisation, administration and budget management skills are essential and a basic knowledge of project management principles would be advantageous. KEY RESPONSIBILITIES Event planning and coordination: Plan and deliver a diverse programme of events in the Abbey including concerts, installations, exhibitions, graduations, theatre performances and film screenings, oversee all aspects of planning and execution. Ensure events align with Bath Abbey's mission and values. Be responsible for the end-to-end process of booking and planning the event, acting as the main point of contact for event organisers. Communicate both verbally and in writing, interacting effectively with clients, vendors, external suppliers and team members. Assess logistical and operational requirements for each event. Collaborate and work with the Facilities Manager, coordinate operational plans and provide staff briefings to ensure all staff members understand their roles and responsibilities before, during and after each event. Think clearly and effectively to problem solve when unexpected events occur. Collaborate with the Communications Officer on marketing campaigns. Work closely with the Abbeys Operations Team to plan for external suppliers, including catering, audio visual equipment, external events staff, rehearsals and to help prepare and take down staging and chairs before and after events. Conceptualise and execute unique and memorable events. Be creative! Operational and on-site management Be responsible for the smooth running of events by: Acting as the main point of contact for event organisers, internal and external stakeholders. Overseeing event setup, technical requirements, staffing and event front-of-house operations. Leading the event day team to deliver smooth, high-quality events. Responding to operational issues quickly and safely following Abbey procedures. Ensuring excellent cross departmental communication before, during and after events. Acting as Event Duty Manager, responsible person and key holder as required. People management: Recruit, train and manage the Casual Events Team in line with Abbey policies and procedures. Financial and administrative oversight: Manage event budgets, monitor expenditure and ensure financial sustainability. Negotiate and manage supplier contracts and agreements. Monitor the number and type of events along with the associated costs and income to ensure maximum efficiency and that events income is in line with or better than the annual budget. Identify opportunities to generate additional income through the events programme. Work with the Accounts Team to ensure hire fees are paid on time. Take a leading role in ensuring the Abbey's diary is up to date and accurate. Manage events and hires paperwork and bookings. Support the Head of Visitor Experience in the smooth running of the Abbey's Public Programme Group by preparing agendas, taking minutes, maintaining the action log and other relevant documentation. Deputise as chair as required. Stakeholder Engagement: Develop and manage relationships with external suppliers, including but not limited to Bath Box Office, caterers and stage delivery company Liaise with our Facilities Manager, Operations Team and Visitor Experience Manager to ensure events are adequately staffed. Work with the Operations Team to ensure the Abbeys Audio Visual, Recording and Livestreaming systems are functioning and adequately staffed. Health, safety and compliance: Follow Abbey procedures and best practices in the preparation of Risk Assessments to ensure the Abbey is a suitable and safe environment for events. Ensure all events comply with Abbey policies procedures, health and safety legislation and insurance requirements. Assist in the maintenance, security, and safety of the Abbey s public areas. Assist in the security and safety of the Abbeys facilities. Monitoring and evaluation: Respond to internal and external feedback appropriately. Collate audience, staff and volunteer feedback as appropriate. Feedback any issues or challenges to event organisers promptly and professionally. Generate post-event reports and evaluate event success. Recommend improvements to enhance experience and operational efficiency and / or generate additional income.
Apr 03, 2026
Full time
This is a key role in our plans to create and deliver a high-quality programme of events, exhibitions and installations and activities that will raise our profile, broaden our audiences, and generate income. We are looking for an experienced events professional with an audience first approach and a clear understanding of how events align with the Abbey's values. Excellent leadership and relationship management skills are essential. You will be confident to work on your own initiative and to lead a small team to deliver exceptional events. This is a hands-on job involving meeting customers, working with existing internal and external partners, developing new external relationships and directly managing events. Excellent organisation, administration and budget management skills are essential and a basic knowledge of project management principles would be advantageous. KEY RESPONSIBILITIES Event planning and coordination: Plan and deliver a diverse programme of events in the Abbey including concerts, installations, exhibitions, graduations, theatre performances and film screenings, oversee all aspects of planning and execution. Ensure events align with Bath Abbey's mission and values. Be responsible for the end-to-end process of booking and planning the event, acting as the main point of contact for event organisers. Communicate both verbally and in writing, interacting effectively with clients, vendors, external suppliers and team members. Assess logistical and operational requirements for each event. Collaborate and work with the Facilities Manager, coordinate operational plans and provide staff briefings to ensure all staff members understand their roles and responsibilities before, during and after each event. Think clearly and effectively to problem solve when unexpected events occur. Collaborate with the Communications Officer on marketing campaigns. Work closely with the Abbeys Operations Team to plan for external suppliers, including catering, audio visual equipment, external events staff, rehearsals and to help prepare and take down staging and chairs before and after events. Conceptualise and execute unique and memorable events. Be creative! Operational and on-site management Be responsible for the smooth running of events by: Acting as the main point of contact for event organisers, internal and external stakeholders. Overseeing event setup, technical requirements, staffing and event front-of-house operations. Leading the event day team to deliver smooth, high-quality events. Responding to operational issues quickly and safely following Abbey procedures. Ensuring excellent cross departmental communication before, during and after events. Acting as Event Duty Manager, responsible person and key holder as required. People management: Recruit, train and manage the Casual Events Team in line with Abbey policies and procedures. Financial and administrative oversight: Manage event budgets, monitor expenditure and ensure financial sustainability. Negotiate and manage supplier contracts and agreements. Monitor the number and type of events along with the associated costs and income to ensure maximum efficiency and that events income is in line with or better than the annual budget. Identify opportunities to generate additional income through the events programme. Work with the Accounts Team to ensure hire fees are paid on time. Take a leading role in ensuring the Abbey's diary is up to date and accurate. Manage events and hires paperwork and bookings. Support the Head of Visitor Experience in the smooth running of the Abbey's Public Programme Group by preparing agendas, taking minutes, maintaining the action log and other relevant documentation. Deputise as chair as required. Stakeholder Engagement: Develop and manage relationships with external suppliers, including but not limited to Bath Box Office, caterers and stage delivery company Liaise with our Facilities Manager, Operations Team and Visitor Experience Manager to ensure events are adequately staffed. Work with the Operations Team to ensure the Abbeys Audio Visual, Recording and Livestreaming systems are functioning and adequately staffed. Health, safety and compliance: Follow Abbey procedures and best practices in the preparation of Risk Assessments to ensure the Abbey is a suitable and safe environment for events. Ensure all events comply with Abbey policies procedures, health and safety legislation and insurance requirements. Assist in the maintenance, security, and safety of the Abbey s public areas. Assist in the security and safety of the Abbeys facilities. Monitoring and evaluation: Respond to internal and external feedback appropriately. Collate audience, staff and volunteer feedback as appropriate. Feedback any issues or challenges to event organisers promptly and professionally. Generate post-event reports and evaluate event success. Recommend improvements to enhance experience and operational efficiency and / or generate additional income.
EasyWebRecruitment.com
Housing Partner (Housing Officer)
EasyWebRecruitment.com Peterborough, Cambridgeshire
A place to create moments that matter Salary : £37,412 per annum (including car allowance) Location : Peterbrorough, Hybrid with travel around your patch to meet customer needs (minimum 1 day a week in the office). Permanent, 35 hours per week, Monday - Friday between 8am and 6pm depending on customer needs. Thousands of families across the country rely on our client for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, their Housing Partners (Housing Officers) are the first point of contact for their customers. You ll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on their customer journey from the moment they onboard new tenants. Sometimes things don t always go to plan, so you ll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You ll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary: The Housing Partner (Housing Officer) role offers a salary of £36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, they ll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You ll also receive an essential user car allowance starting from £1,250 per annum, pro rata plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You ll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you d be willing to work towards it. You ll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you ll be travelling across their sites and estates, you ll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future They ve got big ambitions and they re looking for people who want to grow with them. Here, you ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here s what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through their benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more they ll help you grow and succeed. This is more than a job it s a place where you can make an impact, feel valued, and be rewarded for what you do . They re Committed to Inclusion They believe diversity makes them stronger and they re committed to creating a place where everyone feels valued, respected, and able to thrive. Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they ll make it happen. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, our client does not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience in the following: Housing Officer, Housing Partner, Tenancy Management, Neighbourhood Management, Social Housing, Housing Management, Affordable Housing, Tenancy Enforcement, Rent Arrears, Income Recovery, Anti Social Behaviour, ASB Management, Community Safety REF-
Apr 03, 2026
Full time
A place to create moments that matter Salary : £37,412 per annum (including car allowance) Location : Peterbrorough, Hybrid with travel around your patch to meet customer needs (minimum 1 day a week in the office). Permanent, 35 hours per week, Monday - Friday between 8am and 6pm depending on customer needs. Thousands of families across the country rely on our client for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, their Housing Partners (Housing Officers) are the first point of contact for their customers. You ll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on their customer journey from the moment they onboard new tenants. Sometimes things don t always go to plan, so you ll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You ll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary: The Housing Partner (Housing Officer) role offers a salary of £36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, they ll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You ll also receive an essential user car allowance starting from £1,250 per annum, pro rata plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You ll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you d be willing to work towards it. You ll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you ll be travelling across their sites and estates, you ll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future They ve got big ambitions and they re looking for people who want to grow with them. Here, you ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here s what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through their benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more they ll help you grow and succeed. This is more than a job it s a place where you can make an impact, feel valued, and be rewarded for what you do . They re Committed to Inclusion They believe diversity makes them stronger and they re committed to creating a place where everyone feels valued, respected, and able to thrive. Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they ll make it happen. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, our client does not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience in the following: Housing Officer, Housing Partner, Tenancy Management, Neighbourhood Management, Social Housing, Housing Management, Affordable Housing, Tenancy Enforcement, Rent Arrears, Income Recovery, Anti Social Behaviour, ASB Management, Community Safety REF-
Staffline
Retail Security Officer
Staffline
TSS are looking for a Retail Security Officer in Ammanford where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have an SIA license. Position: Retail Security Officer Location: Ammanford Pay Rate: £13.38 per hour Hours: Various Shifts: Various Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T164) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Apr 02, 2026
Full time
TSS are looking for a Retail Security Officer in Ammanford where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have an SIA license. Position: Retail Security Officer Location: Ammanford Pay Rate: £13.38 per hour Hours: Various Shifts: Various Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T164) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

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