Senior Field Based Communications Engineer

Job Title: Senior Field Based Comms Engineer

Location: Pencoed, Bridgend (Field Based)

Salary: 33,000 - 37,000 per annum depending on experience

Job Type: Full time, Permanent

Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times)

Who are we:

Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart.

When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!"

About the Role:

We are seeking a skilled Communications Engineer, with extensive experience in data networking and structured cabling to join our technical team. The ideal candidate will be responsible for the design, installation, and maintenance of VoIP systems, network infrastructure, and data cabling within our group and Partner environments.

This is a hands-on role combining both network engineering expertise and practical on-site cabling and deployment work. Travel, nights away, and occasional weekend work will be required, but notice will always be given in advance.

Responsibilities:

• Install, configure, and support VoIP phone system
• Manage and maintain PBX systems, SIP trunks, and related network components.
• Work with ISPs and SIP providers to resolve connectivity and call routing issues.
• Design, deploy, and maintain LAN/WAN infrastructure including switches, routers, and firewalls.
• Configure VLANs, DHCP, DNS, VPNs, and QoS policies to support voice and data networks.
• Conduct site surveys and assist in planning network topologies.
• Perform diagnostics, monitoring, and performance tuning on network equipment.
• Install Cat6, and fibre cabling systems according to best practices.
• Fluke Test and certify new cabling installations.
• Maintain accurate documentation of network layouts, configurations, and cabling routes.
• Provide Level support for escalated network and VoIP issues.
• Working away is required in this role to support our partners
• Liaise with internal teams and third-party vendors to ensure project delivery and uptime

What we're looking for:

• Proven experience in VoIP engineering and network administration.
• Strong understanding network routing/switching.
• Experience with structured cabling installation and cable testing tools.
• Familiarity with Routers DrayTek, and Aruba Wi-Fi
• Hands-on experience with PoE switches, IP phones, and network monitoring tools.
• Full UK driving licence and willingness to travel to sites.

Benefits:

• Competitive salary of 33,000 - 37,000 (experience depending).
• Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie."
• Day off for your birthday.
• Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays.
• Give back day to support your chosen charity.
• Savings on gym memberships, shopping and other discounts available through Perkbox.
• Variety of social events & team building opportunities are available.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.

Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.

Please click the APPLY button to submit your CV for this role.

Candidates with the experience or relevant job titles of; Communications Engineer, Telecoms Support, 2nd Line Support, VoIP Engineer, IT Network Engineer, VoIP, Network Administrator and Telecommunications Support Technician may also be considered for this role