MAINTENANCE MANAGER CREWE UP TO 50,000 + PROGRESSION + GREAT CULTURE + MON-FRI Get Recruited are recruiting on behalf of a highly innovative and rapidly growing organisation delivering complex technical installation and service solutions across global, high-security environments including critical infrastructure, government, and commercial sectors. They are seeking an experienced Maintenance Manager / Head of Service & Maintenance to lead and develop their global service operations. This is a senior leadership role responsible for driving operational performance, service excellence, and commercial success across installation, engineering, and service support teams. You'll take ownership of the full Service & Maintenance function, ensuring exceptional service delivery, strong client relationships, and continuous operational improvement. This is a fantastic opportunity for a strategic leader who thrives in a fast-paced, technical environment and is passionate about building high-performing teams. This opportunity would suit someone from a Head of Service, Service Manager, Maintenance Manager, Operations Manager, Engineering Manager, Service Delivery Manager or similar leadership role within a technical, engineering, or installation-led environment. THE ROLE: Leading the Service & Maintenance business unit, setting direction, objectives, and performance standards Managing installation teams, service engineers, and service administration functions Ensuring delivery of all internal KPIs and client-facing SLAs to maintain exceptional service standards Overseeing service planning, scheduling, and resource allocation to optimise efficiency and responsiveness Acting as the senior escalation point for major service issues and key client relationships Driving continuous improvement across service processes, systems, and delivery models Managing the department budget including forecasting, cost control, and financial performance Improving service revenue, contract profitability, and operational cost efficiency Evaluating service contracts, warranties, and maintenance agreements to ensure commercial viability Developing KPI dashboards and reporting to monitor operational performance and service outcomes Working closely with Sales, Projects, and Operations teams to ensure smooth project handovers and lifecycle management Ensuring compliance with all relevant safety, regulatory, and quality standards THE PERSON: Proven experience leading a service, maintenance, or operational function within a technical environment Currently in a Sor similar role Strong leadership skills with experience managing engineering, installation, or service teams Commercially aware with experience managing budgets and operational performance Confident stakeholder manager with strong client-facing experience Analytical and data-driven approach to performance improvement Comfortable operating in a fast-paced environment with multiple priorities Strategic mindset with a proactive, hands-on leadership style Passionate about service excellence, customer satisfaction, and continuous improvement By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Mar 14, 2026
Full time
MAINTENANCE MANAGER CREWE UP TO 50,000 + PROGRESSION + GREAT CULTURE + MON-FRI Get Recruited are recruiting on behalf of a highly innovative and rapidly growing organisation delivering complex technical installation and service solutions across global, high-security environments including critical infrastructure, government, and commercial sectors. They are seeking an experienced Maintenance Manager / Head of Service & Maintenance to lead and develop their global service operations. This is a senior leadership role responsible for driving operational performance, service excellence, and commercial success across installation, engineering, and service support teams. You'll take ownership of the full Service & Maintenance function, ensuring exceptional service delivery, strong client relationships, and continuous operational improvement. This is a fantastic opportunity for a strategic leader who thrives in a fast-paced, technical environment and is passionate about building high-performing teams. This opportunity would suit someone from a Head of Service, Service Manager, Maintenance Manager, Operations Manager, Engineering Manager, Service Delivery Manager or similar leadership role within a technical, engineering, or installation-led environment. THE ROLE: Leading the Service & Maintenance business unit, setting direction, objectives, and performance standards Managing installation teams, service engineers, and service administration functions Ensuring delivery of all internal KPIs and client-facing SLAs to maintain exceptional service standards Overseeing service planning, scheduling, and resource allocation to optimise efficiency and responsiveness Acting as the senior escalation point for major service issues and key client relationships Driving continuous improvement across service processes, systems, and delivery models Managing the department budget including forecasting, cost control, and financial performance Improving service revenue, contract profitability, and operational cost efficiency Evaluating service contracts, warranties, and maintenance agreements to ensure commercial viability Developing KPI dashboards and reporting to monitor operational performance and service outcomes Working closely with Sales, Projects, and Operations teams to ensure smooth project handovers and lifecycle management Ensuring compliance with all relevant safety, regulatory, and quality standards THE PERSON: Proven experience leading a service, maintenance, or operational function within a technical environment Currently in a Sor similar role Strong leadership skills with experience managing engineering, installation, or service teams Commercially aware with experience managing budgets and operational performance Confident stakeholder manager with strong client-facing experience Analytical and data-driven approach to performance improvement Comfortable operating in a fast-paced environment with multiple priorities Strategic mindset with a proactive, hands-on leadership style Passionate about service excellence, customer satisfaction, and continuous improvement By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Market Street Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we re able to deliver good quality and great value on Market Street every day With a passion for Fresh Food and a keen eye for details. Our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. As part of our total rewards package we offer: 15% uncapped Morrisons discount for you (both in store and online) 10% discount for a designated friend/family member 25 days holiday plus 8 statutory holidays pro rata Annual bonus scheme Healthcare/Wellbeing benefits including Aviva Digital GP Enhanced company pension contributions 4 x life assurance through our company pension scheme Enhanced maternity, paternity and adoption schemes Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers Opportunity to purchase additional annual leave Subsidised staff canteen Free parking 26 weeks maternity and adoption leave at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks paid paternity leave If you re interested in taking on a new challenge and have the skills to strengthen our team further, then we want to hear from you.
Mar 14, 2026
Full time
More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Market Street Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we re able to deliver good quality and great value on Market Street every day With a passion for Fresh Food and a keen eye for details. Our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. As part of our total rewards package we offer: 15% uncapped Morrisons discount for you (both in store and online) 10% discount for a designated friend/family member 25 days holiday plus 8 statutory holidays pro rata Annual bonus scheme Healthcare/Wellbeing benefits including Aviva Digital GP Enhanced company pension contributions 4 x life assurance through our company pension scheme Enhanced maternity, paternity and adoption schemes Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers Opportunity to purchase additional annual leave Subsidised staff canteen Free parking 26 weeks maternity and adoption leave at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks paid paternity leave If you re interested in taking on a new challenge and have the skills to strengthen our team further, then we want to hear from you.
Job Description: Job Summary We are seeking a highly organized and proactive Supply Chain Administrator for our client based in Winchester. This role requires good communication skills, attention to detail, number orientated and have the ability to manage multiple tasks. Supporting the Supply Chain Manager & the Business Development Manager to ensure new contracts are mobilized efficiently before being handed over to the Customer Service team. In addition, the client is seeking for a person to embrace a new role within the business to take their environmental reporting project forward to a new level of data, using it to make recommendations to clients that aligns with their new value proposition. Responsibilities Contract Mobilization: Receive and process new contract orders from Business Development managing the whole Mobilization of waste services anywhere in the UK. Logistics: UK logistics - manage subcontractors and be part of the team that turns a purchase order into reality! Communication: Dealing with suppliers and customers via email and phone keeping them updated on progress and following up to get results. Liaising with clients and keeping them up to date on mobilization process and ensuring a successful start of their new waste contract. Compliance: Maintaining compliance on our internal systems, ensuring the suppliers on our system are compliant and carry all the licenses they require to operate. Personal Attributes Professional demeanor and appearance High level of integrity and reliability Proactive and able to use initiative Positive, disciplined attitude Requirements Enthusiastic, positive, trustworthy, reliable person with a "can-do" attitude Brilliant organizational skills and a multi-tasker Ability to take responsibility in a fast paced environment and build relationships across the company. Office365 knowledge is key. Organized, accountable, dedicated and can manage time. Excellent communication skills on the phone and within the team Willing to learn something new Working Hours: tbc (Day shift hours) Salary: 25,000 - 32,000 yearly Note: you need to hold a drivers license and own mode of transport for this particular role, as the location is outside the region. Job Types: Full-time, Permanent Work Location: In person
Mar 14, 2026
Full time
Job Description: Job Summary We are seeking a highly organized and proactive Supply Chain Administrator for our client based in Winchester. This role requires good communication skills, attention to detail, number orientated and have the ability to manage multiple tasks. Supporting the Supply Chain Manager & the Business Development Manager to ensure new contracts are mobilized efficiently before being handed over to the Customer Service team. In addition, the client is seeking for a person to embrace a new role within the business to take their environmental reporting project forward to a new level of data, using it to make recommendations to clients that aligns with their new value proposition. Responsibilities Contract Mobilization: Receive and process new contract orders from Business Development managing the whole Mobilization of waste services anywhere in the UK. Logistics: UK logistics - manage subcontractors and be part of the team that turns a purchase order into reality! Communication: Dealing with suppliers and customers via email and phone keeping them updated on progress and following up to get results. Liaising with clients and keeping them up to date on mobilization process and ensuring a successful start of their new waste contract. Compliance: Maintaining compliance on our internal systems, ensuring the suppliers on our system are compliant and carry all the licenses they require to operate. Personal Attributes Professional demeanor and appearance High level of integrity and reliability Proactive and able to use initiative Positive, disciplined attitude Requirements Enthusiastic, positive, trustworthy, reliable person with a "can-do" attitude Brilliant organizational skills and a multi-tasker Ability to take responsibility in a fast paced environment and build relationships across the company. Office365 knowledge is key. Organized, accountable, dedicated and can manage time. Excellent communication skills on the phone and within the team Willing to learn something new Working Hours: tbc (Day shift hours) Salary: 25,000 - 32,000 yearly Note: you need to hold a drivers license and own mode of transport for this particular role, as the location is outside the region. Job Types: Full-time, Permanent Work Location: In person
Store Manager Preston Fashion Retail Salary Up to 32,000 + Amazing Benefits! Are you a dynamic and passionate Store Manager with a flair for fashion retail? We're on the hunt for a Store Manager to take charge of a fabulous retail store where you'll drive performance, inspire your retail team, and deliver an unforgettable shopping experience for your customers. This is your chance to be part of a thriving retail brand as Store Manager, with an incredible salary of up to 32,000 and a fantastic benefits package. Plus, there's plenty of room for career progression in retail - the sky's the limit! What You'll Be Doing: Lead and Inspire: As Store Manager, you will manage, motivate, and develop a retail team that shares your passion for fashion and customer service. Drive Sales & Performance: Lead by example as Store Manager, setting the standard for excellence in both retail sales and customer service. Create a Fantastic Shopping Experience: Ensure every customer leaves your retail store feeling delighted with exceptional service and a great shopping experience. Manage Budgets & KPIs: As Store Manager, take charge of store budgets and performance metrics, driving retailresults and maintaining high standards within a fast-paced retail environment. What We're Looking For: Retail Management Experience: You've managed a retail store as a Store Manager or led a senior team in a fashion or accessory retail environment. Proven Track Record: You've successfully driven retail sales, managed KPIs, and boosted store performance. Leadership Skills: You're a natural leader and confident Store Manager with the ability to inspire and motivate your retail team to achieve greatness. Customer-Focused: You're passionate about delivering an outstanding retail customer experience. Ambitious & Fun: You've got the drive to succeed in retail, and you love bringing a positive, energetic vibe to everything you do. What's in It for You? Competitive Salary: Up to 32,000 + an amazing benefits package! Career Progression: The opportunity to grow and develop your career as a Store Manager within a successful and expanding retail brand. Exciting Challenges: Lead a retail store that's always moving forward, with new targets, goals, and opportunities to shine! Company Benefits: Lots of added extras Uniform and amazing discount If you're ready to take the next step in your Store Manager retail career, apply now with your most up-to-date CV! We can't wait to see how you can help us continue to deliver outstanding retail results and inspire greatness in your team. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35651
Mar 14, 2026
Full time
Store Manager Preston Fashion Retail Salary Up to 32,000 + Amazing Benefits! Are you a dynamic and passionate Store Manager with a flair for fashion retail? We're on the hunt for a Store Manager to take charge of a fabulous retail store where you'll drive performance, inspire your retail team, and deliver an unforgettable shopping experience for your customers. This is your chance to be part of a thriving retail brand as Store Manager, with an incredible salary of up to 32,000 and a fantastic benefits package. Plus, there's plenty of room for career progression in retail - the sky's the limit! What You'll Be Doing: Lead and Inspire: As Store Manager, you will manage, motivate, and develop a retail team that shares your passion for fashion and customer service. Drive Sales & Performance: Lead by example as Store Manager, setting the standard for excellence in both retail sales and customer service. Create a Fantastic Shopping Experience: Ensure every customer leaves your retail store feeling delighted with exceptional service and a great shopping experience. Manage Budgets & KPIs: As Store Manager, take charge of store budgets and performance metrics, driving retailresults and maintaining high standards within a fast-paced retail environment. What We're Looking For: Retail Management Experience: You've managed a retail store as a Store Manager or led a senior team in a fashion or accessory retail environment. Proven Track Record: You've successfully driven retail sales, managed KPIs, and boosted store performance. Leadership Skills: You're a natural leader and confident Store Manager with the ability to inspire and motivate your retail team to achieve greatness. Customer-Focused: You're passionate about delivering an outstanding retail customer experience. Ambitious & Fun: You've got the drive to succeed in retail, and you love bringing a positive, energetic vibe to everything you do. What's in It for You? Competitive Salary: Up to 32,000 + an amazing benefits package! Career Progression: The opportunity to grow and develop your career as a Store Manager within a successful and expanding retail brand. Exciting Challenges: Lead a retail store that's always moving forward, with new targets, goals, and opportunities to shine! Company Benefits: Lots of added extras Uniform and amazing discount If you're ready to take the next step in your Store Manager retail career, apply now with your most up-to-date CV! We can't wait to see how you can help us continue to deliver outstanding retail results and inspire greatness in your team. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35651
Hours: 35 hours per week Location: Taunton, Leonard Houlden Court In the role of Local Housing Manager, you will be at the very heart of our Housing 21 Retirement Living schemes. This customer-facing role provides a professional, high quality and effective housing and support service to residents. With the support of the Operations Manager, the Local Housing Manager is responsible for all aspects of court life and relationships with the local community. The role is diverse, and no two days are the same. Our Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes. What we re looking for: Excellent standard of reading, writing and numeracy Experience of working in the social housing sector, particularly with a focus on older people (desirable) Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable) People Management, i.e. direct reports, contractors (desirable) CIH Level 3 or 4 (desirable) In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer focused attitude, we would love to hear from you. Why us? We re passionate about people and support our employees to do what they do best, whether that s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more. As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon on offer being made. With an exciting national development programme for older people s housing, there s never been a better time to join Housing 21. We re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews. If you require more information before applying for this role, please see the attached job profile. Closing date for applications 22 March 2026 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you re ready for a new challenge and able to make a difference, then come and join us!
Mar 14, 2026
Full time
Hours: 35 hours per week Location: Taunton, Leonard Houlden Court In the role of Local Housing Manager, you will be at the very heart of our Housing 21 Retirement Living schemes. This customer-facing role provides a professional, high quality and effective housing and support service to residents. With the support of the Operations Manager, the Local Housing Manager is responsible for all aspects of court life and relationships with the local community. The role is diverse, and no two days are the same. Our Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes. What we re looking for: Excellent standard of reading, writing and numeracy Experience of working in the social housing sector, particularly with a focus on older people (desirable) Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable) People Management, i.e. direct reports, contractors (desirable) CIH Level 3 or 4 (desirable) In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer focused attitude, we would love to hear from you. Why us? We re passionate about people and support our employees to do what they do best, whether that s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more. As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon on offer being made. With an exciting national development programme for older people s housing, there s never been a better time to join Housing 21. We re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews. If you require more information before applying for this role, please see the attached job profile. Closing date for applications 22 March 2026 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you re ready for a new challenge and able to make a difference, then come and join us!
Job title: Inside sales Associate Location: Sheffield Office. Hybrid - 3 days a week About us: Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow. Operations is the heartbeat of Insight. Our passion is to deliver excellence to our teammates, partners and clients with exceptional results, every time. The Operations function is responsible for the effective planning, organising, coordinating, and controlling of resources needed to deliver Insight s solutions by proactively managing people, products, technology, information, and time. The Client Operations team manages the full client experience from purchase to pay which includes but is not limited to order processing, back-order management, and proactive communication with internal and external clients to assist with inquiries, problem solve matters, and resolve any outstanding issues. As the client-facing day to day contact for the customer, speed and professionalism from teammates is vital to ensuring good impressions are made, the reputation of the organisation is enhanced, and repeat business is successfully secured. The Inside Sales Associate, a key member of the Client Operations team, provides administrative support to divisional sales teams and works closely with other departments in order to maintain the highest levels of client and teammate satisfaction. Key responsibilities: Respond promptly to all internal and external client queries received in order to optimise sales activities and provide the highest level of service to clients. Collaborate with internal departments to ensure all client requests are picked up within relevant timescales. Ensure the Sales teams compliance with Insight s policies and procedures. Communicate directly with Insight s distributors, and chase and follow-up items as when required to ensure all client orders are shipped in line with requirements. Manage internal sales processes including processing orders, contracts, quote generation and the conversion of maintenance renewals. Actively manage tickets raised, ensure they are escalated when appropriate, and update information on an ongoing basis. Manage online catalogues to ensuring pricing and parts are updated and correct in order for clients to view them. Occasionally contribute data to sales pitches, requests for information, and requests for proposals under the guidance of the Inside Account Manager and or Executive Account Manager. This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager. Key skills and experience required: Experience of working within a high performing team within a fast-paced, target driven environment -Holds relevant professional Business Administration qualification, accreditation and or certification High level of written and spoken English A confident, outward-looking, proactive communicator Fully conversant with Microsoft Office suite (Outlook, Excel, and Word) -Previous experience using administration and ordering systems (such as CRM) Excellent time management skills and ability to work unsupervised, to tight deadlines -Demonstrates general IT product knowledge of current information technologies Articulate, numerate, and able to communicate well at all levels within the organisation and with external clients -Experience of working within a globally diverse environment, showing an understanding of and keen interest in equality, diversity, and inclusion Ability to understand client needs and collaborate effectively with teammates -Previous working experience gained in a sales environment Ability to learn new systems/processes quickly and effectively -A strong team player as well as a proactive individual contributor About Insight: We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there s a reason our average employee tenure is over 6 years. We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them. Application Details: Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.
Mar 14, 2026
Full time
Job title: Inside sales Associate Location: Sheffield Office. Hybrid - 3 days a week About us: Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow. Operations is the heartbeat of Insight. Our passion is to deliver excellence to our teammates, partners and clients with exceptional results, every time. The Operations function is responsible for the effective planning, organising, coordinating, and controlling of resources needed to deliver Insight s solutions by proactively managing people, products, technology, information, and time. The Client Operations team manages the full client experience from purchase to pay which includes but is not limited to order processing, back-order management, and proactive communication with internal and external clients to assist with inquiries, problem solve matters, and resolve any outstanding issues. As the client-facing day to day contact for the customer, speed and professionalism from teammates is vital to ensuring good impressions are made, the reputation of the organisation is enhanced, and repeat business is successfully secured. The Inside Sales Associate, a key member of the Client Operations team, provides administrative support to divisional sales teams and works closely with other departments in order to maintain the highest levels of client and teammate satisfaction. Key responsibilities: Respond promptly to all internal and external client queries received in order to optimise sales activities and provide the highest level of service to clients. Collaborate with internal departments to ensure all client requests are picked up within relevant timescales. Ensure the Sales teams compliance with Insight s policies and procedures. Communicate directly with Insight s distributors, and chase and follow-up items as when required to ensure all client orders are shipped in line with requirements. Manage internal sales processes including processing orders, contracts, quote generation and the conversion of maintenance renewals. Actively manage tickets raised, ensure they are escalated when appropriate, and update information on an ongoing basis. Manage online catalogues to ensuring pricing and parts are updated and correct in order for clients to view them. Occasionally contribute data to sales pitches, requests for information, and requests for proposals under the guidance of the Inside Account Manager and or Executive Account Manager. This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager. Key skills and experience required: Experience of working within a high performing team within a fast-paced, target driven environment -Holds relevant professional Business Administration qualification, accreditation and or certification High level of written and spoken English A confident, outward-looking, proactive communicator Fully conversant with Microsoft Office suite (Outlook, Excel, and Word) -Previous experience using administration and ordering systems (such as CRM) Excellent time management skills and ability to work unsupervised, to tight deadlines -Demonstrates general IT product knowledge of current information technologies Articulate, numerate, and able to communicate well at all levels within the organisation and with external clients -Experience of working within a globally diverse environment, showing an understanding of and keen interest in equality, diversity, and inclusion Ability to understand client needs and collaborate effectively with teammates -Previous working experience gained in a sales environment Ability to learn new systems/processes quickly and effectively -A strong team player as well as a proactive individual contributor About Insight: We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there s a reason our average employee tenure is over 6 years. We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them. Application Details: Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Grade: 4.3 Hours: 40 hours per week, Mon - Fri Location: VDMS, 5 Park Road, Holmewood, Chesterfield, S42 5UY When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave plus bank holidays Access to our company pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Provide excellent customer service as the main point of contact for ad-hoc requests, queries and service interactions. Give high-quality, customer-focused advice and information (face-to-face or virtually) to key internal and external customers. Support operations at short notice by liaising with site teams, customers and external service providers; book collections and resolve issues. Use Veolia and client electronic systems to deliver services, complete contract administration, and ensure SLAs, reporting, processes and procedures are met. Act as the interface between operatives, customers and the business, staying flexible to changing requirements and suggesting process improvements to reduce failure demand and waste. What we're looking for: Good organisational skills with the ability to prioritise Excellent knowledge of MS Office, in particular Excel Excellent attention to detail Problem solving and initiative Experience in working to deadlines What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 13-03-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Mar 14, 2026
Full time
Grade: 4.3 Hours: 40 hours per week, Mon - Fri Location: VDMS, 5 Park Road, Holmewood, Chesterfield, S42 5UY When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave plus bank holidays Access to our company pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Provide excellent customer service as the main point of contact for ad-hoc requests, queries and service interactions. Give high-quality, customer-focused advice and information (face-to-face or virtually) to key internal and external customers. Support operations at short notice by liaising with site teams, customers and external service providers; book collections and resolve issues. Use Veolia and client electronic systems to deliver services, complete contract administration, and ensure SLAs, reporting, processes and procedures are met. Act as the interface between operatives, customers and the business, staying flexible to changing requirements and suggesting process improvements to reduce failure demand and waste. What we're looking for: Good organisational skills with the ability to prioritise Excellent knowledge of MS Office, in particular Excel Excellent attention to detail Problem solving and initiative Experience in working to deadlines What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 13-03-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Customer Success Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team click apply for full job details
Mar 14, 2026
Full time
Customer Success Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team click apply for full job details
Department Manager Amazing Multi-product retailer Immediate Start We have a fantastic opportunity to join a great retailer as a Department Manager to join a retailer who are continuing to expand and open new stores! This role is a great chance to join them as they grow, they are a fast-paced retailer with a great reputation for service and products! We are looking for a Department Manager that is passionate about delivering exceptional levels of customer service as well as maintaining strong brand standards at all times across the store. We are keen to speak to people who have experience as an department manager, supervisor or team leader coming from service focused retailers where you can bring energy and drive! As Department Manager, your responsibilities will include the following: Assist the store manager in leading and developing a great store team Driving customer service standards in your store. Driving sales in store and ensuring site profitability. Ensure company and product brand standards are maintained as well as adhering to H&S guidelines. Achieving store and company KPI's. Keeping up with current trends, including competitor analysis. Our client's Department Manager role is the ideal opportunity if you are looking to join a customer focused brand. To be successful for this position you will have experience in a strong retail environment. In this role, you will be working with a great retailer with huge amounts of opportunity to progress in your career. This role comes with a competitive salary and bonus potential! Please apply now for this exciting Department Manager role with your most up to date CV BH35705
Mar 14, 2026
Full time
Department Manager Amazing Multi-product retailer Immediate Start We have a fantastic opportunity to join a great retailer as a Department Manager to join a retailer who are continuing to expand and open new stores! This role is a great chance to join them as they grow, they are a fast-paced retailer with a great reputation for service and products! We are looking for a Department Manager that is passionate about delivering exceptional levels of customer service as well as maintaining strong brand standards at all times across the store. We are keen to speak to people who have experience as an department manager, supervisor or team leader coming from service focused retailers where you can bring energy and drive! As Department Manager, your responsibilities will include the following: Assist the store manager in leading and developing a great store team Driving customer service standards in your store. Driving sales in store and ensuring site profitability. Ensure company and product brand standards are maintained as well as adhering to H&S guidelines. Achieving store and company KPI's. Keeping up with current trends, including competitor analysis. Our client's Department Manager role is the ideal opportunity if you are looking to join a customer focused brand. To be successful for this position you will have experience in a strong retail environment. In this role, you will be working with a great retailer with huge amounts of opportunity to progress in your career. This role comes with a competitive salary and bonus potential! Please apply now for this exciting Department Manager role with your most up to date CV BH35705
Quality & Product Assurance Manager Space/Aerospace Guildford Hybrid Competitive salary & package We are seeking a Quality & Product Assurance Manager with a track record of management of a quality or product assurance in management systems environments, to join a leading Spacecraft company in Guildford. You will be responsible for ensuring excellence in the fields of quality and product assurance is achieved across the business. You will be responsible for galvanising all levels, to embody a continuous improvement culture and reap the benefits of an effective management system. You will coach, mentor and develop the Quality Assurance & Product Assurance team and drive improvement throughout the organisation. Key Tasks Drive change to improve delivery of missions on time, on cost and on quality through continuous improvement of the efficiency and effectiveness of processes Galvanise the business, at all levels, to embody a continuous improvement culture and reap the benefits of an effective quality management system Functionally manage Quality & Product Assurance team, ensuring high quality outputs and the delivery of excellence, through enthusing, coaching, mentoring and development of the team. Manage relationship with external certification bodies for ISO9001, ISO14001, ISO27001 and ensure continued certification Ensure internal audit, non-conformance, calibration and environmental management processes are effective Ensure process owners genuinely own their processes, delivering effective outcomes that result in improved business process at process and overall company level through coaching, mentoring and provision of QA support. Report on quality, product assurance and environmental metrics to the business and to the Executive Facilitate ISO9001 / 14001 / 27001 management system reviews with the Executive and use to help the Executive drive the business forward Manage the internal audit programme ensuring the process owners and business at large use the results to drive on-cost, on schedule, on quality delivery of missions Provide product assurance engineering resource to high assurance programmes were required Support bid activities providing guidance on what quality and product assurance resources may be needed to meet project requirements Interface with institutional, government and commercial customers on quality and product assurance topics ensuring our unique approaches are understood Previous Experience Proven track record of effective functional management of a quality or product assurance team, including effective mentoring and coaching resulting in team excellence Proven track record of driving improvements resulting in improved business performance and providing Product Assurance support to missions 5 years+ experience of working within ISO9001, ISO14001 & ISO27001 management systems environment 5 years+ years experience of Quality Systems Engineering Management in a high technology development and/or manufacturing and test environment. (Experience in space or aerospace technologies would be an advantage) Qualifications Knowledge & Skills A degree or equivalent in an engineering or technical discipline, ideally Aerospace A deep understanding of ISO9001/14001 and an ability to apply it to achieve business success is essential. A good working knowledge of ISO27001 would be an advantage Good working knowledge of space industry quality and product assurance standards (e.g. ECSS / IPS) would be an advantage Excellent inter-personal and communication skills, able to influence, persuade and negotiate with people at all levels (externally & internally) as well as to assist in reaching compromises when there are conflicting requirements Good knowledge of MS Office Excel, Word, PowerPoint and Microsoft Project Benefits Highly competitive Salary Flexible working policies 32 days annual leave + BH Annual Company Bonus Scheme Up to 8% employer pension contribution Life Assurance (6X salary) Private Health Care Enhanced Maternity & Paternity leave Multiple Discount, Memberships schemes
Mar 14, 2026
Full time
Quality & Product Assurance Manager Space/Aerospace Guildford Hybrid Competitive salary & package We are seeking a Quality & Product Assurance Manager with a track record of management of a quality or product assurance in management systems environments, to join a leading Spacecraft company in Guildford. You will be responsible for ensuring excellence in the fields of quality and product assurance is achieved across the business. You will be responsible for galvanising all levels, to embody a continuous improvement culture and reap the benefits of an effective management system. You will coach, mentor and develop the Quality Assurance & Product Assurance team and drive improvement throughout the organisation. Key Tasks Drive change to improve delivery of missions on time, on cost and on quality through continuous improvement of the efficiency and effectiveness of processes Galvanise the business, at all levels, to embody a continuous improvement culture and reap the benefits of an effective quality management system Functionally manage Quality & Product Assurance team, ensuring high quality outputs and the delivery of excellence, through enthusing, coaching, mentoring and development of the team. Manage relationship with external certification bodies for ISO9001, ISO14001, ISO27001 and ensure continued certification Ensure internal audit, non-conformance, calibration and environmental management processes are effective Ensure process owners genuinely own their processes, delivering effective outcomes that result in improved business process at process and overall company level through coaching, mentoring and provision of QA support. Report on quality, product assurance and environmental metrics to the business and to the Executive Facilitate ISO9001 / 14001 / 27001 management system reviews with the Executive and use to help the Executive drive the business forward Manage the internal audit programme ensuring the process owners and business at large use the results to drive on-cost, on schedule, on quality delivery of missions Provide product assurance engineering resource to high assurance programmes were required Support bid activities providing guidance on what quality and product assurance resources may be needed to meet project requirements Interface with institutional, government and commercial customers on quality and product assurance topics ensuring our unique approaches are understood Previous Experience Proven track record of effective functional management of a quality or product assurance team, including effective mentoring and coaching resulting in team excellence Proven track record of driving improvements resulting in improved business performance and providing Product Assurance support to missions 5 years+ experience of working within ISO9001, ISO14001 & ISO27001 management systems environment 5 years+ years experience of Quality Systems Engineering Management in a high technology development and/or manufacturing and test environment. (Experience in space or aerospace technologies would be an advantage) Qualifications Knowledge & Skills A degree or equivalent in an engineering or technical discipline, ideally Aerospace A deep understanding of ISO9001/14001 and an ability to apply it to achieve business success is essential. A good working knowledge of ISO27001 would be an advantage Good working knowledge of space industry quality and product assurance standards (e.g. ECSS / IPS) would be an advantage Excellent inter-personal and communication skills, able to influence, persuade and negotiate with people at all levels (externally & internally) as well as to assist in reaching compromises when there are conflicting requirements Good knowledge of MS Office Excel, Word, PowerPoint and Microsoft Project Benefits Highly competitive Salary Flexible working policies 32 days annual leave + BH Annual Company Bonus Scheme Up to 8% employer pension contribution Life Assurance (6X salary) Private Health Care Enhanced Maternity & Paternity leave Multiple Discount, Memberships schemes
Adkins and Cheurfi Recruitment
Thornaby, Yorkshire
An exciting opportunity has arisen for an Events Operations Manager to join a leading sporting and leisure venue in Middlesbrough on a 1-year fixed-term contract . This role is responsible for overseeing the delivery of a wide range of corporate and private events, including lunches, dinners, weddings, Christmas parties, conferences, presentations, exhibitions, training sessions, sales promotions and product launches. The successful candidate will play a key role in ensuring all events are delivered to the highest standards while creating an exceptional customer experience. This is a fantastic opportunity to plan and deliver a diverse programme of events throughout the year , working alongside an experienced and dedicated team in a fast-paced and dynamic environment. The Role Manage the conference and events operation budget, ensuring staffing resources are used efficiently and equipment is properly maintained. Lead the recruitment, training, development and performance management of all conference and events staff, maintaining appropriate records and ensuring compliance with legal requirements. Ensure consistent delivery of high-quality service standards across all conference and events operations. Ensure all activities comply with company policies and procedures. Deliver a seamless customer journey, maximising customer satisfaction and ensuring event delivery meets client expectations. Handle customer enquiries and complaints professionally and efficiently. Ensure all operations comply with health and safety regulations and food hygiene standards. Maintain high presentation and cleanliness standards across all event areas, ensuring event setup and breakdown are effectively planned around operational needs. Oversee stock control for crockery, cutlery, glassware and hospitality consumables, reporting and addressing any discrepancies. The Ideal Candidate Previous experience managing conference and events operations is desirable. Proven knowledge of budget management and cost control, supporting targets set by the Head of Catering Operations. Demonstrated experience delivering high service standards within the hospitality industry. Strong leadership and interpersonal skills, with the ability to motivate and develop a team. A passion for delivering exceptional customer service. Excellent planning, organisation and problem-solving abilities. High attention to detail and pride in personal presentation, work quality and timekeeping. Experience managing operational change and adapting to evolving business needs. Flexible and able to respond to short-notice operational changes. Willingness to work evenings, weekends and bank holidays as required. The Legal Stuff: Adkins & Cheurfi Recruitment is acting as an Employment Agency in relation to this vacancy. All candidates registering with Adkins & Cheurfi Recruitment must provide proof of identity, eligibility to work in the UK, and any relevant qualifications and references. Unfortunately, no sponsorship is available with this role.
Mar 14, 2026
Contractor
An exciting opportunity has arisen for an Events Operations Manager to join a leading sporting and leisure venue in Middlesbrough on a 1-year fixed-term contract . This role is responsible for overseeing the delivery of a wide range of corporate and private events, including lunches, dinners, weddings, Christmas parties, conferences, presentations, exhibitions, training sessions, sales promotions and product launches. The successful candidate will play a key role in ensuring all events are delivered to the highest standards while creating an exceptional customer experience. This is a fantastic opportunity to plan and deliver a diverse programme of events throughout the year , working alongside an experienced and dedicated team in a fast-paced and dynamic environment. The Role Manage the conference and events operation budget, ensuring staffing resources are used efficiently and equipment is properly maintained. Lead the recruitment, training, development and performance management of all conference and events staff, maintaining appropriate records and ensuring compliance with legal requirements. Ensure consistent delivery of high-quality service standards across all conference and events operations. Ensure all activities comply with company policies and procedures. Deliver a seamless customer journey, maximising customer satisfaction and ensuring event delivery meets client expectations. Handle customer enquiries and complaints professionally and efficiently. Ensure all operations comply with health and safety regulations and food hygiene standards. Maintain high presentation and cleanliness standards across all event areas, ensuring event setup and breakdown are effectively planned around operational needs. Oversee stock control for crockery, cutlery, glassware and hospitality consumables, reporting and addressing any discrepancies. The Ideal Candidate Previous experience managing conference and events operations is desirable. Proven knowledge of budget management and cost control, supporting targets set by the Head of Catering Operations. Demonstrated experience delivering high service standards within the hospitality industry. Strong leadership and interpersonal skills, with the ability to motivate and develop a team. A passion for delivering exceptional customer service. Excellent planning, organisation and problem-solving abilities. High attention to detail and pride in personal presentation, work quality and timekeeping. Experience managing operational change and adapting to evolving business needs. Flexible and able to respond to short-notice operational changes. Willingness to work evenings, weekends and bank holidays as required. The Legal Stuff: Adkins & Cheurfi Recruitment is acting as an Employment Agency in relation to this vacancy. All candidates registering with Adkins & Cheurfi Recruitment must provide proof of identity, eligibility to work in the UK, and any relevant qualifications and references. Unfortunately, no sponsorship is available with this role.
Company Overview This FMCG business produces over 400 million+ packs of their product every year in Europe alone and employ circa 500 people across their two UK facilities. Their customer base includes UK and European retailers and global consumer brands. Sustainability is a very live and key component of the business s strategy. As a result of its extensive innovation programme and influential position in the marketplace, this business is proud to declare that over 90% of the product they manufacture for the UK market are plastic free with plans for this to reach 100%. This approach to sustainability extends to all areas of its business including its two factories. The business constantly strives to support and empower employees, 50% of the team have over 5 years service with circa 30% having more than 10 years with the Company. At their second site, it has nearly 70% of colleagues with over 5 years of service, and an impressive 50% have more than 15 years. Pay and Benefits: Role reports into the Project Engineering Manager Package of £60-65k Salary Car allowance of £7.5k Pension contributions at 8% employer (increasing to x 9% after 5 years) Bonus scheme at 10% (not guaranteed and based on business performance) Life insurance x 2 base increasing to x 4 after 5 years, Holidays at 23 days plus statutory increasing to 25 plus statutory Role and Responsibilities of the Project Engineer: Liquid Plant Process Standards Converter liquid Delivery Standards P&ID and 3D model owner Change control lead FEED study delivery Feasibility creator Cross-Functional Collaboration Control philosophy for LP SCADA and Convertor dosing and liquid delivery The Ideal Project Engineer The ideal candidate will have a strong track record in project management in a fast-moving, private-label manufacturing environment. The Project Manager must be a great communicator with a track record of stakeholder management within fast paced manufacturing. The ability to handle objections at senior level and influence key stakeholders, with a view to improving plant process and achieve OEE targets. Technically you will be an expert in the management of liquid processing focussed projects with a preferable background in chemical/chemistry education. In addition, you will have successfully implemented a project centred around lean manufacturing strategy. Ideally you will have a degree in a relevant area extending to Engineering or manufacturing, chemistry related. ADR Specialists Ltd are an equal opportunity employer and operate as an Employment Business and Recruitment Agency.
Mar 14, 2026
Full time
Company Overview This FMCG business produces over 400 million+ packs of their product every year in Europe alone and employ circa 500 people across their two UK facilities. Their customer base includes UK and European retailers and global consumer brands. Sustainability is a very live and key component of the business s strategy. As a result of its extensive innovation programme and influential position in the marketplace, this business is proud to declare that over 90% of the product they manufacture for the UK market are plastic free with plans for this to reach 100%. This approach to sustainability extends to all areas of its business including its two factories. The business constantly strives to support and empower employees, 50% of the team have over 5 years service with circa 30% having more than 10 years with the Company. At their second site, it has nearly 70% of colleagues with over 5 years of service, and an impressive 50% have more than 15 years. Pay and Benefits: Role reports into the Project Engineering Manager Package of £60-65k Salary Car allowance of £7.5k Pension contributions at 8% employer (increasing to x 9% after 5 years) Bonus scheme at 10% (not guaranteed and based on business performance) Life insurance x 2 base increasing to x 4 after 5 years, Holidays at 23 days plus statutory increasing to 25 plus statutory Role and Responsibilities of the Project Engineer: Liquid Plant Process Standards Converter liquid Delivery Standards P&ID and 3D model owner Change control lead FEED study delivery Feasibility creator Cross-Functional Collaboration Control philosophy for LP SCADA and Convertor dosing and liquid delivery The Ideal Project Engineer The ideal candidate will have a strong track record in project management in a fast-moving, private-label manufacturing environment. The Project Manager must be a great communicator with a track record of stakeholder management within fast paced manufacturing. The ability to handle objections at senior level and influence key stakeholders, with a view to improving plant process and achieve OEE targets. Technically you will be an expert in the management of liquid processing focussed projects with a preferable background in chemical/chemistry education. In addition, you will have successfully implemented a project centred around lean manufacturing strategy. Ideally you will have a degree in a relevant area extending to Engineering or manufacturing, chemistry related. ADR Specialists Ltd are an equal opportunity employer and operate as an Employment Business and Recruitment Agency.
People Business Partner At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We help businesses understand their energy use through smart metering technology and accurate data services for electricity, gas and water. Now we're looking for an experienced People Business Partner to join our growing team. Location This role will be based at our Milton Keynes office, with a hybrid working pattern of two days per week in the office. The Role Reporting to the Head of People Experience, you'll play a pivotal role in delivering both strategic and operational HR support across your assigned business area. You'll focus on enhancing employee engagement by supporting key moments that matter across the employee lifecycle, while partnering with senior stakeholders to drive performance, reduce turnover and manage absence through data-driven insights. Your day-to-day will include: Supporting the business through significant transformational change Creating and delivering a clear people roadmap aligned to the wider People Strategy Acting as a trusted advisor to senior leaders and managers Using HR metrics and dashboards to provide meaningful, data-driven insights Developing and implementing employee engagement initiatives Supporting succession planning and workforce planning strategies Ensuring HR policies, procedures and programmes remain compliant, innovative and fit for purpose Coaching and supporting managers on people-related matters Working proactively to enhance the overall employee experience You'll work closely with stakeholders across the business to ensure a commercially focused, forward-thinking people approach that supports operational success. What We're Looking For We're looking for a proactive, commercially minded People Business Partner who thrives in a fast-paced environment. You'll need: CIPD Level 5 qualification and/or equivalent proven experience Experience in a HR Business Partner / People Business Partner role Experience working in a fast-paced, multi-site and/or highly regulated environment Strong knowledge of UK Employment Law, including worker status and IR35 Experience implementing HRIS systems and supporting organisational change Ability to analyse HR metrics and translate data into meaningful business insight Commercial acumen and the ability to align people strategy with business objectives Experience improving and streamlining HR processes Good understanding of GDPR and handling confidential information appropriately What You'll Get We believe in looking after our people. Here's what's on offer: 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Our Commitment to Inclusion At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Mar 14, 2026
Full time
People Business Partner At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We help businesses understand their energy use through smart metering technology and accurate data services for electricity, gas and water. Now we're looking for an experienced People Business Partner to join our growing team. Location This role will be based at our Milton Keynes office, with a hybrid working pattern of two days per week in the office. The Role Reporting to the Head of People Experience, you'll play a pivotal role in delivering both strategic and operational HR support across your assigned business area. You'll focus on enhancing employee engagement by supporting key moments that matter across the employee lifecycle, while partnering with senior stakeholders to drive performance, reduce turnover and manage absence through data-driven insights. Your day-to-day will include: Supporting the business through significant transformational change Creating and delivering a clear people roadmap aligned to the wider People Strategy Acting as a trusted advisor to senior leaders and managers Using HR metrics and dashboards to provide meaningful, data-driven insights Developing and implementing employee engagement initiatives Supporting succession planning and workforce planning strategies Ensuring HR policies, procedures and programmes remain compliant, innovative and fit for purpose Coaching and supporting managers on people-related matters Working proactively to enhance the overall employee experience You'll work closely with stakeholders across the business to ensure a commercially focused, forward-thinking people approach that supports operational success. What We're Looking For We're looking for a proactive, commercially minded People Business Partner who thrives in a fast-paced environment. You'll need: CIPD Level 5 qualification and/or equivalent proven experience Experience in a HR Business Partner / People Business Partner role Experience working in a fast-paced, multi-site and/or highly regulated environment Strong knowledge of UK Employment Law, including worker status and IR35 Experience implementing HRIS systems and supporting organisational change Ability to analyse HR metrics and translate data into meaningful business insight Commercial acumen and the ability to align people strategy with business objectives Experience improving and streamlining HR processes Good understanding of GDPR and handling confidential information appropriately What You'll Get We believe in looking after our people. Here's what's on offer: 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Our Commitment to Inclusion At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 14, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
