Marketing & Client Support Assistant

We are supporting an established legal firm in the recruitment of a Marketing & Client Support Assistant to join their growing team.

This is a junior-level role, ideal for a marketing graduate or someone at the early stages of their career who is looking to gain hands-on experience across marketing, client engagement and business support within a professional services environment.

The role combines online marketing support with regular client contact, including speaking with existing and lapsed clients. It is well suited to someone who enjoys variety, is confident communicating by phone and email and is keen to develop their skills in both marketing and client-facing work.

Key ResponsibilitiesMarketing Support

• Assist with day-to-day marketing activity including website updates, email campaigns and social media content

• Support the preparation of marketing materials, newsletters and client communications

• Maintain and update marketing and client databases

• Provide basic reporting on marketing activity and engagement

Client Support & Engagement

• Contact existing and lapsed clients by phone and email to maintain relationships and reintroduce services

• Act as a professional first point of contact for general client enquiries

• Support fee earners with follow-ups, appointment coordination and client communications

• Accurately log and update client interactions and information

Administrative & Team Support

• Provide general administrative support to the marketing and wider office team

• Ensure records are accurate, up to date and compliant

• Assist with ad-hoc projects as required

Skills & ExperienceEssential

• Strong communication skills, both written and verbal

• Confident and professional telephone manner

• Well organised with good attention to detail

• Comfortable managing a variety of tasks

• Basic IT skills, including Microsoft Office

Desirable

• Marketing degree or qualification, or relevant marketing-related experience

• Previous experience in a customer service, administrative or office-based role

• Interest in marketing, client engagement or business development

• Exposure to a professional services or legal environment

Who This Role Suits

• A marketing graduate or junior-level candidate looking to build practical experience

• Someone confident speaking with clients and happy to pick up the phone

• A candidate seeking long-term development within a professional services firm

• Someone proactive, reliable and keen to learn