Regional Head of Customer Care & Experience

  • Gleeson
  • Hessle, North Humberside
  • Feb 05, 2026
Full time Call Centre / CustomerService

Job Description

A leading regional homebuilder in the United Kingdom is seeking a passionate Head of Customer Care to lead their customer care function. The role involves championing a five-star homeowner experience, leading a high-performing team, and managing satisfaction through effective communication and improvement initiatives. Candidates should have a strong leadership background and knowledge of customer service best practices. This full-time position offers an excellent salary and benefits package.