Bolton An opportunity has arisen within our Customer Support business area for a number of Integrated Logistic Support Managers to ensure our ability to support our next generation Missile systems to our worldwide customer base. These opportunities will give you considerable scope to improve programme management skills, develop Customer facing skills and promote your profile internationally within MBDA. Salary: Circa £65,000 depending on experience Location: Stevenage, Bristol or Bolton Security Clearance: British Citizen or a Dual UK national with British citizenship . Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Possible Relocation Available The opportunity: An opportunity has arisen within our Customer Support business area for a number of Integrated Logistic Support Managers to ensure our ability to support our next generation Missile systems to our worldwide customer base. These opportunities will give you considerable scope to improve programme management skills, develop Customer facing skills and promote your profile internationally within MBDA. What we're looking for from you: ILS Experience essential A broad based engineering background, a degree level qualification in a numerate / technical discipline would be beneficial, with knowledge and experience of Weapon Systems support models Understanding of predictive logistics models Prioritisation and ability to deal with multiple issues on a regular basis Strategic planning of support work, from supply chain through to customer delivery Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 03, 2026
Full time
Bolton An opportunity has arisen within our Customer Support business area for a number of Integrated Logistic Support Managers to ensure our ability to support our next generation Missile systems to our worldwide customer base. These opportunities will give you considerable scope to improve programme management skills, develop Customer facing skills and promote your profile internationally within MBDA. Salary: Circa £65,000 depending on experience Location: Stevenage, Bristol or Bolton Security Clearance: British Citizen or a Dual UK national with British citizenship . Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Possible Relocation Available The opportunity: An opportunity has arisen within our Customer Support business area for a number of Integrated Logistic Support Managers to ensure our ability to support our next generation Missile systems to our worldwide customer base. These opportunities will give you considerable scope to improve programme management skills, develop Customer facing skills and promote your profile internationally within MBDA. What we're looking for from you: ILS Experience essential A broad based engineering background, a degree level qualification in a numerate / technical discipline would be beneficial, with knowledge and experience of Weapon Systems support models Understanding of predictive logistics models Prioritisation and ability to deal with multiple issues on a regular basis Strategic planning of support work, from supply chain through to customer delivery Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Senior Performance Improvement Manager Location : Home based with frequent travel across the Midlands, Southern England, South Coast sites and regular meetings at Birmingham office locations Salary : 60,000 - 70,000 plus bonus, 5,200 car allowance and benefits Role Overview An established organisation supporting Service Family accommodation across the UK is seeking a Senior Performance Improvement Manager to help drive service improvement, operational efficiency and innovation across a large and complex contract portfolio. This is a high-impact role focused on identifying smarter ways of working, improving customer outcomes and helping operational teams deliver a better overall service. Working closely with the Continuous Improvement Lead and teams across housing, facilities management and home insurance, you will play a key role in shaping new ways of working and identifying opportunities for change. The role requires someone who is naturally curious, analytical and comfortable challenging existing processes in order to drive better outcomes. This is not a people management role, but it does require someone who can work independently, build strong relationships and bring energy, enthusiasm and fresh thinking into the business. You will use data, operational insight and research to identify opportunities for improvement, recommend new technologies and support the development of more effective ways of working. The successful candidate will be someone who enjoys problem solving, is highly comfortable with numbers and reporting, and has the confidence to work closely with stakeholders across all levels of the business. Attitude is key here. The business is looking for someone dynamic, forward-thinking and keen to learn, with the ability to spot opportunities that others may miss. Key Responsibilities Identify, develop and deliver performance improvement initiatives across housing, FM, home insurance and operational service delivery functions Analyse KPI performance, operational data, customer feedback and service trends to identify areas for improvement Investigate root causes of underperformance and identify sustainable, long-term solutions Use data and numerical analysis to prioritise opportunities based on operational impact, customer benefit and commercial value Research, identify and recommend new technologies, systems, reporting tools and innovative approaches to improve service delivery Support the introduction of new processes, systems and ways of working that improve efficiency and customer outcomes Work closely with the Continuous Improvement Lead and operational teams to shape and deliver improvement plans Develop business cases for change, clearly outlining the rationale, expected benefits and return on investment Facilitate workshops, improvement sessions and problem-solving meetings with operational stakeholders Challenge existing ways of working constructively and encourage teams to think differently about service delivery and performance Improve data visibility, reporting capability and performance tracking across the business Produce clear and detailed reports, presentations and dashboards for senior stakeholders Use Microsoft Excel and other Microsoft 365 tools to analyse performance data and present findings Support the development and refinement of KPIs, service measures and reporting frameworks Monitor the success of improvement initiatives, ensuring that changes are embedded and benefits are sustained over time Build strong relationships across operational teams, support functions and senior leadership groups Represent the function at meetings, providing clear updates, recommendations and insight-led reporting Maintain a positive and professional image with key external stakeholders and client representatives Essential Requirements Proven experience within a performance improvement, business improvement, continuous improvement or operational excellence role Strong analytical capability with the ability to interpret large volumes of data and identify trends, risks and opportunities Advanced Microsoft Excel skills and strong understanding of Microsoft 365 tools Experience using data, reporting and numerical analysis to support business decisions and prioritise improvement activity Comfortable researching and identifying new technologies, systems and innovative ways of working Ability to develop business cases, reports and presentations for senior stakeholders Experience facilitating workshops, problem-solving sessions and improvement meetings Strong communication skills with the ability to influence, challenge and engage stakeholders at all levels Highly organised with the ability to manage multiple projects and priorities simultaneously Self-motivated, proactive and able to work independently without the need for direct supervision Strong commercial awareness and the ability to balance customer, operational and financial priorities Degree educated or able to demonstrate a similar level of academic capability Full UK driving licence and willingness to travel frequently across Southern England and to Birmingham office locations Ability to obtain and maintain SC Clearance Desirable Background Experience within housing, facilities management, property services, insurance or customer-focused operational environments Experience using Power BI or similar reporting and visualisation tools Knowledge of continuous improvement methodologies such as Lean, Six Sigma or process mapping Experience working within complex, multi-site or contract-led environments Previous exposure to public sector, defence or accommodation-related contracts Benefits Bonus 5,200 car allowance 25 days annual leave 6% matched pension contribution Private medical cover for self and partner Life assurance at 2x annual salary One professional subscription paid per year
Apr 03, 2026
Full time
Senior Performance Improvement Manager Location : Home based with frequent travel across the Midlands, Southern England, South Coast sites and regular meetings at Birmingham office locations Salary : 60,000 - 70,000 plus bonus, 5,200 car allowance and benefits Role Overview An established organisation supporting Service Family accommodation across the UK is seeking a Senior Performance Improvement Manager to help drive service improvement, operational efficiency and innovation across a large and complex contract portfolio. This is a high-impact role focused on identifying smarter ways of working, improving customer outcomes and helping operational teams deliver a better overall service. Working closely with the Continuous Improvement Lead and teams across housing, facilities management and home insurance, you will play a key role in shaping new ways of working and identifying opportunities for change. The role requires someone who is naturally curious, analytical and comfortable challenging existing processes in order to drive better outcomes. This is not a people management role, but it does require someone who can work independently, build strong relationships and bring energy, enthusiasm and fresh thinking into the business. You will use data, operational insight and research to identify opportunities for improvement, recommend new technologies and support the development of more effective ways of working. The successful candidate will be someone who enjoys problem solving, is highly comfortable with numbers and reporting, and has the confidence to work closely with stakeholders across all levels of the business. Attitude is key here. The business is looking for someone dynamic, forward-thinking and keen to learn, with the ability to spot opportunities that others may miss. Key Responsibilities Identify, develop and deliver performance improvement initiatives across housing, FM, home insurance and operational service delivery functions Analyse KPI performance, operational data, customer feedback and service trends to identify areas for improvement Investigate root causes of underperformance and identify sustainable, long-term solutions Use data and numerical analysis to prioritise opportunities based on operational impact, customer benefit and commercial value Research, identify and recommend new technologies, systems, reporting tools and innovative approaches to improve service delivery Support the introduction of new processes, systems and ways of working that improve efficiency and customer outcomes Work closely with the Continuous Improvement Lead and operational teams to shape and deliver improvement plans Develop business cases for change, clearly outlining the rationale, expected benefits and return on investment Facilitate workshops, improvement sessions and problem-solving meetings with operational stakeholders Challenge existing ways of working constructively and encourage teams to think differently about service delivery and performance Improve data visibility, reporting capability and performance tracking across the business Produce clear and detailed reports, presentations and dashboards for senior stakeholders Use Microsoft Excel and other Microsoft 365 tools to analyse performance data and present findings Support the development and refinement of KPIs, service measures and reporting frameworks Monitor the success of improvement initiatives, ensuring that changes are embedded and benefits are sustained over time Build strong relationships across operational teams, support functions and senior leadership groups Represent the function at meetings, providing clear updates, recommendations and insight-led reporting Maintain a positive and professional image with key external stakeholders and client representatives Essential Requirements Proven experience within a performance improvement, business improvement, continuous improvement or operational excellence role Strong analytical capability with the ability to interpret large volumes of data and identify trends, risks and opportunities Advanced Microsoft Excel skills and strong understanding of Microsoft 365 tools Experience using data, reporting and numerical analysis to support business decisions and prioritise improvement activity Comfortable researching and identifying new technologies, systems and innovative ways of working Ability to develop business cases, reports and presentations for senior stakeholders Experience facilitating workshops, problem-solving sessions and improvement meetings Strong communication skills with the ability to influence, challenge and engage stakeholders at all levels Highly organised with the ability to manage multiple projects and priorities simultaneously Self-motivated, proactive and able to work independently without the need for direct supervision Strong commercial awareness and the ability to balance customer, operational and financial priorities Degree educated or able to demonstrate a similar level of academic capability Full UK driving licence and willingness to travel frequently across Southern England and to Birmingham office locations Ability to obtain and maintain SC Clearance Desirable Background Experience within housing, facilities management, property services, insurance or customer-focused operational environments Experience using Power BI or similar reporting and visualisation tools Knowledge of continuous improvement methodologies such as Lean, Six Sigma or process mapping Experience working within complex, multi-site or contract-led environments Previous exposure to public sector, defence or accommodation-related contracts Benefits Bonus 5,200 car allowance 25 days annual leave 6% matched pension contribution Private medical cover for self and partner Life assurance at 2x annual salary One professional subscription paid per year
Job Description - Mobilisation Manager (North) Location: Manchester Head Office with regular travel across the northern portfolio Reporting To: Head of Operations Department: Operations - Flow Student (MCR Property Group) Salary: Up to £55,000 per annum depending on experience. Bonus: Performance-related bonus linked to delivery against agreed mobilisation and operational KPIs Role Overview The Mobilisation Manager will lead the successful mobilisation of new Flow Student properties across the northern region, ensuring that all operational, compliance, technology, supplier and people elements are fully established prior to opening or operational transition. The role sits at the centre of new property onboarding and will work closely with construction teams, asset management, marketing, finance, and operational site teams to ensure a seamless handover into live operations.The Mobilisation Manager will create and deliver structured mobilisation programmes, ensuring that buildings, teams, systems and operational processes are fully prepared to deliver the Flow Student resident experience from day one.In addition to property mobilisation, this role will lead operational improvement and business critical projects across the portfolio when mobilisation activity is not underway. Key Responsibilities Lead and manage the end-to-end mobilisation process for new student accommodation sites, refurbishments, or operational transitions. Create and manage detailed mobilisation project plans covering all operational readiness milestones. Coordinate cross-departmental activity across operations, construction, marketing, IT, finance and HR to ensure mobilisation timelines are achieved. Develop mobilisation frameworks, playbooks and checklists to standardise property launches across the Flow Student portfolio. Support the recruitment, onboarding and training of new site teams including Accommodation Managers, Customer Service teams, maintenance teams and security. Coordinate procurement and onboarding of suppliers including facilities management, cleaning, security, utilities, waste management and other operational services. Oversee installation and readiness of technology systems including access control, CCTV, Wi-Fi infrastructure, property management systems (PMS), CRM integration, and compliance platforms. Ensure all statutory compliance requirements are completed prior to opening including fire safety, health & safety documentation, risk assessments, compliance certification and safety systems. Work closely with construction and asset management teams to coordinate FF&E delivery, building snagging programmes and room readiness plans. Ensure bedrooms, communal areas, and operational spaces are fully prepared to the required Flow Student brand and operational standards before handover. Coordinate operational documentation including SOPs, policies, compliance records, operational handbooks and training guides. Manage mobilisation budgets where required and ensure supplier costs remain within agreed parameters. Produce mobilisation progress reports, project dashboards and risk registers for senior leadership review. Identify risks, delays or operational gaps early and implement mitigation strategies. Support site teams during the early operational phase to ensure a smooth transition into steady-state operations. Act as the operational bridge between development/completion and day-to-day property management. Lead operational improvement projects across the portfolio including systems implementation, process improvement and operational efficiencies. Performance & Bonus KPIs Delivery of mobilisation programmes within agreed timelines. Operational readiness of buildings prior to handover (systems, staffing, compliance and suppliers in place). Successful implementation of operational systems including property management platforms and access control. Compliance readiness including fire safety documentation, statutory certifications and risk assessments. Smooth transition to operational teams with minimal disruption to residents or operational delivery. Delivery of operational projects that improve efficiency, compliance or resident experience across the portfolio. Experience & Skills Experience delivering mobilisation or operational setup projects within PBSA, residential, hospitality or property sectors. Strong project management capability with the ability to manage complex timelines and multiple stakeholders. Strong organisational skills with the ability to coordinate multiple workstreams simultaneously. Excellent stakeholder engagement and communication skills. Strong understanding of building readiness, operational compliance and property operations. Commercial awareness and ability to manage suppliers and operational budgets. Strong IT skills including Microsoft Office and project planning tools. Ability to work independently, take ownership and deliver projects to completion. Personal Attributes Highly organised and detail focused. Problem solving mindset with the ability to manage changing priorities. Ability to work at pace in a fast-growing property environment. Strong leadership presence and ability to influence teams without direct authority. Flexible and willing to travel to sites across the portfolio. About Flow Student Flow Student is the national student living brand from MCR Property Group, bringing together a growing portfolio of purpose-built student accommodation across the UK. Our mission is to create environments where students can live, study and grow with ease, combining high-quality accommodation with strong operational delivery and a focus on resident wellbeing.
Apr 03, 2026
Full time
Job Description - Mobilisation Manager (North) Location: Manchester Head Office with regular travel across the northern portfolio Reporting To: Head of Operations Department: Operations - Flow Student (MCR Property Group) Salary: Up to £55,000 per annum depending on experience. Bonus: Performance-related bonus linked to delivery against agreed mobilisation and operational KPIs Role Overview The Mobilisation Manager will lead the successful mobilisation of new Flow Student properties across the northern region, ensuring that all operational, compliance, technology, supplier and people elements are fully established prior to opening or operational transition. The role sits at the centre of new property onboarding and will work closely with construction teams, asset management, marketing, finance, and operational site teams to ensure a seamless handover into live operations.The Mobilisation Manager will create and deliver structured mobilisation programmes, ensuring that buildings, teams, systems and operational processes are fully prepared to deliver the Flow Student resident experience from day one.In addition to property mobilisation, this role will lead operational improvement and business critical projects across the portfolio when mobilisation activity is not underway. Key Responsibilities Lead and manage the end-to-end mobilisation process for new student accommodation sites, refurbishments, or operational transitions. Create and manage detailed mobilisation project plans covering all operational readiness milestones. Coordinate cross-departmental activity across operations, construction, marketing, IT, finance and HR to ensure mobilisation timelines are achieved. Develop mobilisation frameworks, playbooks and checklists to standardise property launches across the Flow Student portfolio. Support the recruitment, onboarding and training of new site teams including Accommodation Managers, Customer Service teams, maintenance teams and security. Coordinate procurement and onboarding of suppliers including facilities management, cleaning, security, utilities, waste management and other operational services. Oversee installation and readiness of technology systems including access control, CCTV, Wi-Fi infrastructure, property management systems (PMS), CRM integration, and compliance platforms. Ensure all statutory compliance requirements are completed prior to opening including fire safety, health & safety documentation, risk assessments, compliance certification and safety systems. Work closely with construction and asset management teams to coordinate FF&E delivery, building snagging programmes and room readiness plans. Ensure bedrooms, communal areas, and operational spaces are fully prepared to the required Flow Student brand and operational standards before handover. Coordinate operational documentation including SOPs, policies, compliance records, operational handbooks and training guides. Manage mobilisation budgets where required and ensure supplier costs remain within agreed parameters. Produce mobilisation progress reports, project dashboards and risk registers for senior leadership review. Identify risks, delays or operational gaps early and implement mitigation strategies. Support site teams during the early operational phase to ensure a smooth transition into steady-state operations. Act as the operational bridge between development/completion and day-to-day property management. Lead operational improvement projects across the portfolio including systems implementation, process improvement and operational efficiencies. Performance & Bonus KPIs Delivery of mobilisation programmes within agreed timelines. Operational readiness of buildings prior to handover (systems, staffing, compliance and suppliers in place). Successful implementation of operational systems including property management platforms and access control. Compliance readiness including fire safety documentation, statutory certifications and risk assessments. Smooth transition to operational teams with minimal disruption to residents or operational delivery. Delivery of operational projects that improve efficiency, compliance or resident experience across the portfolio. Experience & Skills Experience delivering mobilisation or operational setup projects within PBSA, residential, hospitality or property sectors. Strong project management capability with the ability to manage complex timelines and multiple stakeholders. Strong organisational skills with the ability to coordinate multiple workstreams simultaneously. Excellent stakeholder engagement and communication skills. Strong understanding of building readiness, operational compliance and property operations. Commercial awareness and ability to manage suppliers and operational budgets. Strong IT skills including Microsoft Office and project planning tools. Ability to work independently, take ownership and deliver projects to completion. Personal Attributes Highly organised and detail focused. Problem solving mindset with the ability to manage changing priorities. Ability to work at pace in a fast-growing property environment. Strong leadership presence and ability to influence teams without direct authority. Flexible and willing to travel to sites across the portfolio. About Flow Student Flow Student is the national student living brand from MCR Property Group, bringing together a growing portfolio of purpose-built student accommodation across the UK. Our mission is to create environments where students can live, study and grow with ease, combining high-quality accommodation with strong operational delivery and a focus on resident wellbeing.
An exciting opportunity has arisen for a New Product Introduction (NPI) Quality Assurance Engineer to join the Product Assurance team as they provide professional quality support to the Manufacturing team in the UK across all NPI Programs. Salary: Circa £50,000 depending on experience Dynamic (hybrid) working: Minimum 3 days per week on-site, due to workload classification Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The Opportunity: You will provide an independent visibility and assurance that manufacturing and related processes are correctly applied across all NPI Programs. You will provide support and advice on all aspects of quality within New Product Introduction. You will provide support in the identification and implementation of sustainable process improvements to existing methods and processes. You will support Manufacturing in the identification and reduction of project risk or problem areas / issues associated with process application, process effectiveness or compliance across all NPI programs. Reporting to the Product Assurance Manager, responsibilities include the following activities: Provision of professional support and advice on all aspects of quality within NPI Manufacturing UK; apply quality expertise to critical business issues to support business excellence, continuous improvement and customer satisfaction. Provision of quality assurance assistance to NPI Manufacturing UK in support of manufacturing excellence including development and delivery of quality awareness and other process and quality-related training. Supporting Manufacturing UK on all NPI programmes to achieve cost, time and quality targets. Assessing and controlling the product assurance quality processes and the resulting outputs. Assuring to and implemented in Company production programmes, and providing the appropriate level of support to improve the effectivity of processes used by the Company Business Management System is correctly tailored within NPI Confirm through a programme of Independent assessments and audits that processes and quality requirements are being successfully implemented, applied, and improved. Provide reports to Management that identifies the outcome of audits and issues. Monitor and facilitate the progression of any improvements from audit activities and the timely closure of identified issues. Maintaining strong links with Quality Assurance colleagues across MBDA (UK and Overseas) to enable the dissemination and achievement of Quality Objectives within NPI Manufacturing UK. Work with Product Assurance Managers and other functions to define appropriate risk reduction strategies/action plans Provide advice and help in the use of SAP as the non-conformance management tool and identify SAP improvement with respect to the Quality Module. Facilitation and/or support to various levels of Non-Conformance Review Panels Analysis of non-conformance defect data and acting on this data to undertake problem solving investigations identifying defect root cause and corrective action implementation. Assure compliance to the company BMS requirements within NPI manufacturing Support DFMEAs giving a manufacturing perspective, driving producibility. Facilitate PFMEAs for NPI products, ensuring they are suitably reviewed and kept topical throughout the NPI process Assuring early adoption and compliance to the Industrial Validation BMS Supporting lessons learnt activities and facilitating the outcomes of these into future programs of work Support the creation and update of Manufacturing Proposals by providing appropriate data and lesson learnt. Ensuring these are then appropriately captured within the Manufacturing Requirements Support and provide appropriate input to Design and PG Reviews What are the benefits for you? Working in a high technology environment ranging from the manufacture of CCA assemblies through to live build of weapon systems, your broad range of skill and expertise will be called upon to support quality and process improvement initiatives as we drive to maintain our reputation as a leading manufacturer of guided weapon systems Become a member of a well-established and value added team within a world leading Defence business, directly supporting the delivery of assured, complex weapons systems to both internal and external customers. Opportunities to develop personal, profession and behavioural skills to enable future further progression with the function and business What we're looking for from you: Ideally qualified to minimum HNC/HND in relevant subject. Quality professional, experienced in process-based integrated management systems & business improvement in an engineering / manufacturing environment. Experience using both risk management and practical problem solving tools e.g. 8D, 5Y, PFMEA etc. Good working knowledge of Microsoft Office packages (PowerPoint, Word and Excel) Quality Auditing experience required Knowledge and experience of EN/AS9100 Excellent interpersonal skills Good planning and organising skills to ensure multiple tasks are prioritised and monitored to deliver set objectives Capability to identify sustainable business improvements & ensure effective implementation Recognise and understand internal and external customer requirements, and respond to them Ability to communicate and influence effectively at all levels of the organisation Highly self-motivated and demonstrate a determination and persistence to deliver results despite obstacles and setbacks Recognise and understand regulatory and certification requirements, and respond to them Understanding of AS9145 APQP/PPAP - Desirable Understanding of AS9102 -First Article Inspection Requirements Position is based in Stevenage, but will require regular support to Manufacturing at other MBDA sites, including Bolton and Henlow. Travel (both UK and international) will be required. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 03, 2026
Full time
An exciting opportunity has arisen for a New Product Introduction (NPI) Quality Assurance Engineer to join the Product Assurance team as they provide professional quality support to the Manufacturing team in the UK across all NPI Programs. Salary: Circa £50,000 depending on experience Dynamic (hybrid) working: Minimum 3 days per week on-site, due to workload classification Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The Opportunity: You will provide an independent visibility and assurance that manufacturing and related processes are correctly applied across all NPI Programs. You will provide support and advice on all aspects of quality within New Product Introduction. You will provide support in the identification and implementation of sustainable process improvements to existing methods and processes. You will support Manufacturing in the identification and reduction of project risk or problem areas / issues associated with process application, process effectiveness or compliance across all NPI programs. Reporting to the Product Assurance Manager, responsibilities include the following activities: Provision of professional support and advice on all aspects of quality within NPI Manufacturing UK; apply quality expertise to critical business issues to support business excellence, continuous improvement and customer satisfaction. Provision of quality assurance assistance to NPI Manufacturing UK in support of manufacturing excellence including development and delivery of quality awareness and other process and quality-related training. Supporting Manufacturing UK on all NPI programmes to achieve cost, time and quality targets. Assessing and controlling the product assurance quality processes and the resulting outputs. Assuring to and implemented in Company production programmes, and providing the appropriate level of support to improve the effectivity of processes used by the Company Business Management System is correctly tailored within NPI Confirm through a programme of Independent assessments and audits that processes and quality requirements are being successfully implemented, applied, and improved. Provide reports to Management that identifies the outcome of audits and issues. Monitor and facilitate the progression of any improvements from audit activities and the timely closure of identified issues. Maintaining strong links with Quality Assurance colleagues across MBDA (UK and Overseas) to enable the dissemination and achievement of Quality Objectives within NPI Manufacturing UK. Work with Product Assurance Managers and other functions to define appropriate risk reduction strategies/action plans Provide advice and help in the use of SAP as the non-conformance management tool and identify SAP improvement with respect to the Quality Module. Facilitation and/or support to various levels of Non-Conformance Review Panels Analysis of non-conformance defect data and acting on this data to undertake problem solving investigations identifying defect root cause and corrective action implementation. Assure compliance to the company BMS requirements within NPI manufacturing Support DFMEAs giving a manufacturing perspective, driving producibility. Facilitate PFMEAs for NPI products, ensuring they are suitably reviewed and kept topical throughout the NPI process Assuring early adoption and compliance to the Industrial Validation BMS Supporting lessons learnt activities and facilitating the outcomes of these into future programs of work Support the creation and update of Manufacturing Proposals by providing appropriate data and lesson learnt. Ensuring these are then appropriately captured within the Manufacturing Requirements Support and provide appropriate input to Design and PG Reviews What are the benefits for you? Working in a high technology environment ranging from the manufacture of CCA assemblies through to live build of weapon systems, your broad range of skill and expertise will be called upon to support quality and process improvement initiatives as we drive to maintain our reputation as a leading manufacturer of guided weapon systems Become a member of a well-established and value added team within a world leading Defence business, directly supporting the delivery of assured, complex weapons systems to both internal and external customers. Opportunities to develop personal, profession and behavioural skills to enable future further progression with the function and business What we're looking for from you: Ideally qualified to minimum HNC/HND in relevant subject. Quality professional, experienced in process-based integrated management systems & business improvement in an engineering / manufacturing environment. Experience using both risk management and practical problem solving tools e.g. 8D, 5Y, PFMEA etc. Good working knowledge of Microsoft Office packages (PowerPoint, Word and Excel) Quality Auditing experience required Knowledge and experience of EN/AS9100 Excellent interpersonal skills Good planning and organising skills to ensure multiple tasks are prioritised and monitored to deliver set objectives Capability to identify sustainable business improvements & ensure effective implementation Recognise and understand internal and external customer requirements, and respond to them Ability to communicate and influence effectively at all levels of the organisation Highly self-motivated and demonstrate a determination and persistence to deliver results despite obstacles and setbacks Recognise and understand regulatory and certification requirements, and respond to them Understanding of AS9145 APQP/PPAP - Desirable Understanding of AS9102 -First Article Inspection Requirements Position is based in Stevenage, but will require regular support to Manufacturing at other MBDA sites, including Bolton and Henlow. Travel (both UK and international) will be required. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Deputy Estates Operations Manager, Bromley Kent, to £45k plus great pension scheme Catch 22 are helping our client, a leading college in SE London/ Bromley area, to recruit a Deputy Estates Operations Manager to support facilities operations across a number of campus sites. Role Overview Job Title: Deputy Estates Operations Manager Location: Primarily based in Bromley, with travel to other sites in Bexley, Greenwich, and Lambeth Salary: £40,292 to £45,335 (Full-Time, Permanent) Key Responsibilities Operational Support: Support and deputise for the Estates Operations Manager in leading both Hard and Soft FM (Facilities Management) services. Compliance: Ensure all works comply with Building Regulations, Health and Safety at Work Act, and statutory standards like SFG20. Maintenance: Manage repairs, remedial works, and fixed assets to ensure safe college environments for curriculum activities. Service Delivery: Meet SLA standards, KPIs, and operational targets through effective team management. Candidate Requirements Technical Expertise: Proven experience in facilities management and a hands-on skillset in Hard and Soft Services. Soft Skills: Strong resilience, diplomacy, and confidence in managing conflicting priorities and diverse stakeholders. Legislative Knowledge: Familiarity with IEE regulations, CIBSE guidance, and BSRIA recommendations. Benefits Our client offers a competitive package, including: Generous pension schemes (LGPS) and excellent annual leave. Access to an on-site gym, cycle to work schemes, and season ticket loans. Professional development and leadership training opportunities.
Apr 03, 2026
Full time
Deputy Estates Operations Manager, Bromley Kent, to £45k plus great pension scheme Catch 22 are helping our client, a leading college in SE London/ Bromley area, to recruit a Deputy Estates Operations Manager to support facilities operations across a number of campus sites. Role Overview Job Title: Deputy Estates Operations Manager Location: Primarily based in Bromley, with travel to other sites in Bexley, Greenwich, and Lambeth Salary: £40,292 to £45,335 (Full-Time, Permanent) Key Responsibilities Operational Support: Support and deputise for the Estates Operations Manager in leading both Hard and Soft FM (Facilities Management) services. Compliance: Ensure all works comply with Building Regulations, Health and Safety at Work Act, and statutory standards like SFG20. Maintenance: Manage repairs, remedial works, and fixed assets to ensure safe college environments for curriculum activities. Service Delivery: Meet SLA standards, KPIs, and operational targets through effective team management. Candidate Requirements Technical Expertise: Proven experience in facilities management and a hands-on skillset in Hard and Soft Services. Soft Skills: Strong resilience, diplomacy, and confidence in managing conflicting priorities and diverse stakeholders. Legislative Knowledge: Familiarity with IEE regulations, CIBSE guidance, and BSRIA recommendations. Benefits Our client offers a competitive package, including: Generous pension schemes (LGPS) and excellent annual leave. Access to an on-site gym, cycle to work schemes, and season ticket loans. Professional development and leadership training opportunities.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Apr 03, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Shape the future of Manufacturing Planning and Control processes! Join us at the forefront of our SAP S/4HANA Digital Transformation, where your expertise will define the foundation for Planning and Control across Manufacturing UK. Salary: Circa £60,000 depending on experience Dynamic (hybrid) working: 4 days per week on-site, 1 day remotely, due to workload classification. Travel requirement to France one week per month (minimum) for the duration of SAP transformation programme and ongoing requirements for European travel afterwards Security Clearance: British Citizen Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: An opportunity has arisen for an experienced SAP - Enterprise Resourcing Planning (ERP) user to lead the UK Planning & Execution governance on a group Digital Transformation Programme to SAP S/4HANA. We are embarking on a bold, group-wide Digital Transformation programme (IMPACT) that will redefine how we work, connect and deliver value across the organisation. The programme focuses on upgrading MBDA's SAP Enterprise Resource Planning capability, with the goals of harmonising processes across the group (where applicable) and adopting SAP standard practices. As the Manufacturing IMPACT SME for Planning and Control, you will be responsible for defining and validating future state S/4HANA capability and operating practices across Manufacturing UK - Planning and Control North & South alongside the strategy for Planning and Control to standardise system practices, harmonise processes with MBDA group, introduce efficiencies, maintain business continuity - during, and post S/4HANA deployment. This is a rare opportunity to lead and influence the future of MBDA! Delegated by the UK Manufacturing Stream Lead - Responsible for defining and validating S/4HANA Future state processes surrounding Planning and Control processes, securing stakeholder "buy in" Responsible for the delivery and validation of UK Planning and Execution general top-level design material Responsible for reviewing, validating and signing off all detailed design content securing stakeholder "buy in" Represent Manufacturing UK in international and UK specific workshops including domain level and cross-domain Responsible for Leading system test campaigns within area of responsibility Support Manufacturing Change Lead in scoping the AS IS vs TO BE gaps for Training and Comms initiative Support Manufacturing Change Lead in identifying change opportunities to adopt ahead of S4 UK deployment Support Manufacturing Change Lead, Manufacturing functions and business units in adopting identified improvements ahead of S4 UK deployment Support Data Migration/Data Cleansing topics Support Manufacturing Stream Lead in all elements of the IMPACT Program Obtain end-to-end Manufacturing UK knowledge in future state S4 processes and capabilities (outside of area of responsibility) What we're looking for from you: HNC Level of qualifications or equivalent. High level of experience/exposure to SAP ERP usage in a Manufacturing context - Engineering, Logistics services, Manufacturing Planning & Control High level of experience in Planning and Control processes Confident in decision making in multi- nationality environments essential Confident in stakeholder management and engagements at varied levels of the organisation including multi- nationality environments essential Good planning and organising skills Analytical and problem solving skills with good attention to detail Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 03, 2026
Full time
Shape the future of Manufacturing Planning and Control processes! Join us at the forefront of our SAP S/4HANA Digital Transformation, where your expertise will define the foundation for Planning and Control across Manufacturing UK. Salary: Circa £60,000 depending on experience Dynamic (hybrid) working: 4 days per week on-site, 1 day remotely, due to workload classification. Travel requirement to France one week per month (minimum) for the duration of SAP transformation programme and ongoing requirements for European travel afterwards Security Clearance: British Citizen Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: An opportunity has arisen for an experienced SAP - Enterprise Resourcing Planning (ERP) user to lead the UK Planning & Execution governance on a group Digital Transformation Programme to SAP S/4HANA. We are embarking on a bold, group-wide Digital Transformation programme (IMPACT) that will redefine how we work, connect and deliver value across the organisation. The programme focuses on upgrading MBDA's SAP Enterprise Resource Planning capability, with the goals of harmonising processes across the group (where applicable) and adopting SAP standard practices. As the Manufacturing IMPACT SME for Planning and Control, you will be responsible for defining and validating future state S/4HANA capability and operating practices across Manufacturing UK - Planning and Control North & South alongside the strategy for Planning and Control to standardise system practices, harmonise processes with MBDA group, introduce efficiencies, maintain business continuity - during, and post S/4HANA deployment. This is a rare opportunity to lead and influence the future of MBDA! Delegated by the UK Manufacturing Stream Lead - Responsible for defining and validating S/4HANA Future state processes surrounding Planning and Control processes, securing stakeholder "buy in" Responsible for the delivery and validation of UK Planning and Execution general top-level design material Responsible for reviewing, validating and signing off all detailed design content securing stakeholder "buy in" Represent Manufacturing UK in international and UK specific workshops including domain level and cross-domain Responsible for Leading system test campaigns within area of responsibility Support Manufacturing Change Lead in scoping the AS IS vs TO BE gaps for Training and Comms initiative Support Manufacturing Change Lead in identifying change opportunities to adopt ahead of S4 UK deployment Support Manufacturing Change Lead, Manufacturing functions and business units in adopting identified improvements ahead of S4 UK deployment Support Data Migration/Data Cleansing topics Support Manufacturing Stream Lead in all elements of the IMPACT Program Obtain end-to-end Manufacturing UK knowledge in future state S4 processes and capabilities (outside of area of responsibility) What we're looking for from you: HNC Level of qualifications or equivalent. High level of experience/exposure to SAP ERP usage in a Manufacturing context - Engineering, Logistics services, Manufacturing Planning & Control High level of experience in Planning and Control processes Confident in decision making in multi- nationality environments essential Confident in stakeholder management and engagements at varied levels of the organisation including multi- nationality environments essential Good planning and organising skills Analytical and problem solving skills with good attention to detail Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Temporary Quality Assurance Coordinator, immediate start, Manchester City Centre Your new company A well established and highly reputable financial services business based in Manchester City Centre is seeking an organised and confident professional to join them on a temporary basis. Due to immediate business needs, they require someone who is available to start within the next week. This is an excellent opportunity to work for a respected organisation known for its supportive culture, modern office environment, and strong central location. Office-based role Monday-Friday in Manchester. Your new role This position will evolve over time and offers variety across two key areas: Office Lead Support You will cover the responsibilities of the Office Lead, ensuring the smooth day to day running of the workplace. Duties include: Overseeing facilities management Ensuring all health & safety standards are met Organising meeting rooms, catering, and general office logistics Welcoming visitors and ensuring they receive correct access passes Taking minutes in meetings where required Quality Assurance (ongoing) After the first month, you will transition into a Quality Assurance role, working closely with the manager and following an established checklist. Your responsibilities will include: Checking that employees are following internal processes correctly Verifying that documents are saved and stored appropriately Ensuring invoices and related tasks are completed within required timeframes Collecting evidence from staff to demonstrate compliance Producing clear, accurate reports based on your findings This role would suit someone with previous experience in an audit related environment (without necessarily being an auditor), or someone who enjoys process driven work requiring accuracy and structure. What you'll need to succeed To thrive in this role, you will demonstrate: Exceptional attention to detail Strong organisational skills Confidence and a proactive, self motivated approach The ability to learn quickly and work independently Strong IT literacy A professional and dependable working style Experience in audit, compliance, office management, or quality assurance would be advantageous. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #
Apr 03, 2026
Seasonal
Temporary Quality Assurance Coordinator, immediate start, Manchester City Centre Your new company A well established and highly reputable financial services business based in Manchester City Centre is seeking an organised and confident professional to join them on a temporary basis. Due to immediate business needs, they require someone who is available to start within the next week. This is an excellent opportunity to work for a respected organisation known for its supportive culture, modern office environment, and strong central location. Office-based role Monday-Friday in Manchester. Your new role This position will evolve over time and offers variety across two key areas: Office Lead Support You will cover the responsibilities of the Office Lead, ensuring the smooth day to day running of the workplace. Duties include: Overseeing facilities management Ensuring all health & safety standards are met Organising meeting rooms, catering, and general office logistics Welcoming visitors and ensuring they receive correct access passes Taking minutes in meetings where required Quality Assurance (ongoing) After the first month, you will transition into a Quality Assurance role, working closely with the manager and following an established checklist. Your responsibilities will include: Checking that employees are following internal processes correctly Verifying that documents are saved and stored appropriately Ensuring invoices and related tasks are completed within required timeframes Collecting evidence from staff to demonstrate compliance Producing clear, accurate reports based on your findings This role would suit someone with previous experience in an audit related environment (without necessarily being an auditor), or someone who enjoys process driven work requiring accuracy and structure. What you'll need to succeed To thrive in this role, you will demonstrate: Exceptional attention to detail Strong organisational skills Confidence and a proactive, self motivated approach The ability to learn quickly and work independently Strong IT literacy A professional and dependable working style Experience in audit, compliance, office management, or quality assurance would be advantageous. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #
This is a key role in our plans to create and deliver a high-quality programme of events, exhibitions and installations and activities that will raise our profile, broaden our audiences, and generate income. We are looking for an experienced events professional with an audience first approach and a clear understanding of how events align with the Abbey's values. Excellent leadership and relationship management skills are essential. You will be confident to work on your own initiative and to lead a small team to deliver exceptional events. This is a hands-on job involving meeting customers, working with existing internal and external partners, developing new external relationships and directly managing events. Excellent organisation, administration and budget management skills are essential and a basic knowledge of project management principles would be advantageous. KEY RESPONSIBILITIES Event planning and coordination: Plan and deliver a diverse programme of events in the Abbey including concerts, installations, exhibitions, graduations, theatre performances and film screenings, oversee all aspects of planning and execution. Ensure events align with Bath Abbey's mission and values. Be responsible for the end-to-end process of booking and planning the event, acting as the main point of contact for event organisers. Communicate both verbally and in writing, interacting effectively with clients, vendors, external suppliers and team members. Assess logistical and operational requirements for each event. Collaborate and work with the Facilities Manager, coordinate operational plans and provide staff briefings to ensure all staff members understand their roles and responsibilities before, during and after each event. Think clearly and effectively to problem solve when unexpected events occur. Collaborate with the Communications Officer on marketing campaigns. Work closely with the Abbeys Operations Team to plan for external suppliers, including catering, audio visual equipment, external events staff, rehearsals and to help prepare and take down staging and chairs before and after events. Conceptualise and execute unique and memorable events. Be creative! Operational and on-site management Be responsible for the smooth running of events by: Acting as the main point of contact for event organisers, internal and external stakeholders. Overseeing event setup, technical requirements, staffing and event front-of-house operations. Leading the event day team to deliver smooth, high-quality events. Responding to operational issues quickly and safely following Abbey procedures. Ensuring excellent cross departmental communication before, during and after events. Acting as Event Duty Manager, responsible person and key holder as required. People management: Recruit, train and manage the Casual Events Team in line with Abbey policies and procedures. Financial and administrative oversight: Manage event budgets, monitor expenditure and ensure financial sustainability. Negotiate and manage supplier contracts and agreements. Monitor the number and type of events along with the associated costs and income to ensure maximum efficiency and that events income is in line with or better than the annual budget. Identify opportunities to generate additional income through the events programme. Work with the Accounts Team to ensure hire fees are paid on time. Take a leading role in ensuring the Abbey's diary is up to date and accurate. Manage events and hires paperwork and bookings. Support the Head of Visitor Experience in the smooth running of the Abbey's Public Programme Group by preparing agendas, taking minutes, maintaining the action log and other relevant documentation. Deputise as chair as required. Stakeholder Engagement: Develop and manage relationships with external suppliers, including but not limited to Bath Box Office, caterers and stage delivery company Liaise with our Facilities Manager, Operations Team and Visitor Experience Manager to ensure events are adequately staffed. Work with the Operations Team to ensure the Abbeys Audio Visual, Recording and Livestreaming systems are functioning and adequately staffed. Health, safety and compliance: Follow Abbey procedures and best practices in the preparation of Risk Assessments to ensure the Abbey is a suitable and safe environment for events. Ensure all events comply with Abbey policies procedures, health and safety legislation and insurance requirements. Assist in the maintenance, security, and safety of the Abbey s public areas. Assist in the security and safety of the Abbeys facilities. Monitoring and evaluation: Respond to internal and external feedback appropriately. Collate audience, staff and volunteer feedback as appropriate. Feedback any issues or challenges to event organisers promptly and professionally. Generate post-event reports and evaluate event success. Recommend improvements to enhance experience and operational efficiency and / or generate additional income.
Apr 03, 2026
Full time
This is a key role in our plans to create and deliver a high-quality programme of events, exhibitions and installations and activities that will raise our profile, broaden our audiences, and generate income. We are looking for an experienced events professional with an audience first approach and a clear understanding of how events align with the Abbey's values. Excellent leadership and relationship management skills are essential. You will be confident to work on your own initiative and to lead a small team to deliver exceptional events. This is a hands-on job involving meeting customers, working with existing internal and external partners, developing new external relationships and directly managing events. Excellent organisation, administration and budget management skills are essential and a basic knowledge of project management principles would be advantageous. KEY RESPONSIBILITIES Event planning and coordination: Plan and deliver a diverse programme of events in the Abbey including concerts, installations, exhibitions, graduations, theatre performances and film screenings, oversee all aspects of planning and execution. Ensure events align with Bath Abbey's mission and values. Be responsible for the end-to-end process of booking and planning the event, acting as the main point of contact for event organisers. Communicate both verbally and in writing, interacting effectively with clients, vendors, external suppliers and team members. Assess logistical and operational requirements for each event. Collaborate and work with the Facilities Manager, coordinate operational plans and provide staff briefings to ensure all staff members understand their roles and responsibilities before, during and after each event. Think clearly and effectively to problem solve when unexpected events occur. Collaborate with the Communications Officer on marketing campaigns. Work closely with the Abbeys Operations Team to plan for external suppliers, including catering, audio visual equipment, external events staff, rehearsals and to help prepare and take down staging and chairs before and after events. Conceptualise and execute unique and memorable events. Be creative! Operational and on-site management Be responsible for the smooth running of events by: Acting as the main point of contact for event organisers, internal and external stakeholders. Overseeing event setup, technical requirements, staffing and event front-of-house operations. Leading the event day team to deliver smooth, high-quality events. Responding to operational issues quickly and safely following Abbey procedures. Ensuring excellent cross departmental communication before, during and after events. Acting as Event Duty Manager, responsible person and key holder as required. People management: Recruit, train and manage the Casual Events Team in line with Abbey policies and procedures. Financial and administrative oversight: Manage event budgets, monitor expenditure and ensure financial sustainability. Negotiate and manage supplier contracts and agreements. Monitor the number and type of events along with the associated costs and income to ensure maximum efficiency and that events income is in line with or better than the annual budget. Identify opportunities to generate additional income through the events programme. Work with the Accounts Team to ensure hire fees are paid on time. Take a leading role in ensuring the Abbey's diary is up to date and accurate. Manage events and hires paperwork and bookings. Support the Head of Visitor Experience in the smooth running of the Abbey's Public Programme Group by preparing agendas, taking minutes, maintaining the action log and other relevant documentation. Deputise as chair as required. Stakeholder Engagement: Develop and manage relationships with external suppliers, including but not limited to Bath Box Office, caterers and stage delivery company Liaise with our Facilities Manager, Operations Team and Visitor Experience Manager to ensure events are adequately staffed. Work with the Operations Team to ensure the Abbeys Audio Visual, Recording and Livestreaming systems are functioning and adequately staffed. Health, safety and compliance: Follow Abbey procedures and best practices in the preparation of Risk Assessments to ensure the Abbey is a suitable and safe environment for events. Ensure all events comply with Abbey policies procedures, health and safety legislation and insurance requirements. Assist in the maintenance, security, and safety of the Abbey s public areas. Assist in the security and safety of the Abbeys facilities. Monitoring and evaluation: Respond to internal and external feedback appropriately. Collate audience, staff and volunteer feedback as appropriate. Feedback any issues or challenges to event organisers promptly and professionally. Generate post-event reports and evaluate event success. Recommend improvements to enhance experience and operational efficiency and / or generate additional income.
Venue Manager The British Music Experience is the UK's museum of popular music-an immersive destination where visitors can relive the defining moments that shaped Britain's global musical legacy. Home to an unparalleled collection of iconic stage outfits, instruments, and memorabilia, the museum tells the story of British music from 1945 to the present day, celebrating its origins, evolution, and cultural impact. Our dynamic venue features interactive galleries, dedicated learning spaces, cutting-edge audiovisual installations, an instrument studio, a dance area, and a live performance venue. Alongside this, our Learning and Public Programmes, as well as a vibrant schedule of temporary exhibitions, enhance the visitor experience through a diverse range of events-from educational workshops for schools to expert-led masterclasses and live performances. Visitors can also enjoy our retail offering, showcasing the very best in music heritage merchandise, and a café overlooking the iconic River Mersey. We are now seeking an experienced and driven Venue Manager to join our senior leadership team. This is a pivotal role responsible for overseeing the operational and commercial success of the British Music Experience. The successful candidate will lead on venue operations and play a key role in shaping and delivering strategic business initiatives. The role encompasses oversight of ticketing strategy, content programming, human resources, marketing and PR, group sales and travel trade, social media, and retail operations. This is a unique opportunity to join an award-winning organisation at the heart of the UK's cultural landscape and to play a central role in driving its continued growth and success. Application Procedure For further details, please refer to the full job description. To apply, please submit your CV along with a cover letter outlining your suitability for the role to: Deadline: 12 noon, Friday 24 April 2026 Interviews: Week commencing 4 May 2026 First-stage interviews will be conducted via Zoom. Candidates shortlisted for a second interview will be invited to attend in person at the museum during the week commencing 11 May 2026. If you have not heard from us by 5:00pm on Friday 1 May, please assume your application has not been successful on this occasion. The British Music Experience is committed to being an equal opportunities employer and welcomes applications from all suitably qualified candidates. Venue Manager Job Description REPORTING TO - Executive Director LOCATION - British Music Experience (BME) DIRECT REPORTS - Visitor Experience Manager, AV Technician HOURS - Annualised, full-time - fully flexible over 7 days Job Purpose The Venue Manager plays a key leadership role within the British Music Experience, responsible for overseeing the smooth and efficient running of the venue's daily and strategic operations. This position covers all aspects of operations management, including business planning, health and safety, ticketing, marketing and PR, group sales and travel trade, retail, education and corporate hospitality. Working closely with the Executive Director and other senior team members, the Venue Manager will ensure that the British Music Experience continues to deliver outstanding visitor experiences while achieving its commercial and strategic objectives. Key Responsibilities Operational Management Lead the day-to-day operations of the British Music Experience, ensuring the venue runs efficiently and to the highest standards. Manage all internal operations and external service providers to deliver a seamless visitor experience. Oversee staff rotas, payroll, and petty cash. Maintain high standards of presentation across the venue, ensuring that all front-of-house areas meet agreed service standards. Act as Duty Manager as required, taking responsibility for the smooth running of the visitor attraction. Assist the Visitor Experience Management team in delivering an education programme that upholds quality standards, meets educational needs, and aligns with charitable objectives. Business Planning and Performance Work with the Executive Director to develop and deliver the annual business plan and budget. Undertake market research and analysis to inform business decisions and identify growth opportunities. Monitor performance across all departments, analysing financial, operational, and customer data to ensure business objectives are met. Represent the British Music Experience at relevant meetings and industry events. People Management Provide effective line management for the Visitor Experience Manager and AV Technician. Support recruitment, induction, training, and performance reviews in collaboration with the Executive Director. Oversee and develop the BME Volunteer Programme, ensuring it supports both operational needs and volunteer engagement. Promote a positive, collaborative, and inclusive workplace culture. Health, Safety and Compliance Lead on the management of Health & Safety, including maintaining up-to-date risk assessments and compliance documentation. Oversee the building maintenance programme, ensuring all facilities, exhibitions, and systems are safe and well maintained. Monitor and review incidents and accidents, ensuring effective reporting and follow-up. Ensure all areas and services remain accessible to visitors with disabilities. Customer Experience and Commercial Development Oversee the customer feedback and complaints process, ensuring issues are handled promptly and effectively. Monitor all commercial activities - including retail, ticketing, and events - to ensure they meet financial targets and business objectives. Work with the management team on web updates, social media content, and promotional activity to drive engagement and visitor growth. Collaborate across teams to ensure consistent and accurate visitor information is available across all channels. Collection and Content Oversight Work with the Collection & Public Programme Manager to oversee the display, maintenance, and periodic refresh of exhibition content. Support the development of new initiatives that enhance the visitor offer and align with BME's mission. Corporate Hospitality Respond promptly and professionally to all enquiries, prepare tailored quotes, and coordinate venue show-rounds. Collaborate with third-party caterers to deliver exceptional service and ensure a seamless client experience. Develop detailed event plans and provide hands-on support to event teams throughout execution. Essential Criteria Proven experience in venue or operations management. Demonstrated leadership experience with responsibility for managing staff and teams. Strong financial and analytical skills, with experience managing budgets and achieving performance targets. Confident user of IT systems and digital tools. Desirable Criteria Good knowledge of Liverpool's tourism, leisure, and events sectors. Passion for and knowledge of British popular music history. Experience in event management or within a museum, gallery, or visitor attraction setting. Core Competencies Strategic, organised, and capable of delivering to agreed plans and priorities. Self-motivated and able to work independently when required. Excellent communication and interpersonal skills, with the ability to build strong relationships across teams. Collaborative and supportive leadership style. Analytical and solutions-focused approach to problem-solving. Commitment to outstanding visitor experience and service quality.
Apr 03, 2026
Full time
Venue Manager The British Music Experience is the UK's museum of popular music-an immersive destination where visitors can relive the defining moments that shaped Britain's global musical legacy. Home to an unparalleled collection of iconic stage outfits, instruments, and memorabilia, the museum tells the story of British music from 1945 to the present day, celebrating its origins, evolution, and cultural impact. Our dynamic venue features interactive galleries, dedicated learning spaces, cutting-edge audiovisual installations, an instrument studio, a dance area, and a live performance venue. Alongside this, our Learning and Public Programmes, as well as a vibrant schedule of temporary exhibitions, enhance the visitor experience through a diverse range of events-from educational workshops for schools to expert-led masterclasses and live performances. Visitors can also enjoy our retail offering, showcasing the very best in music heritage merchandise, and a café overlooking the iconic River Mersey. We are now seeking an experienced and driven Venue Manager to join our senior leadership team. This is a pivotal role responsible for overseeing the operational and commercial success of the British Music Experience. The successful candidate will lead on venue operations and play a key role in shaping and delivering strategic business initiatives. The role encompasses oversight of ticketing strategy, content programming, human resources, marketing and PR, group sales and travel trade, social media, and retail operations. This is a unique opportunity to join an award-winning organisation at the heart of the UK's cultural landscape and to play a central role in driving its continued growth and success. Application Procedure For further details, please refer to the full job description. To apply, please submit your CV along with a cover letter outlining your suitability for the role to: Deadline: 12 noon, Friday 24 April 2026 Interviews: Week commencing 4 May 2026 First-stage interviews will be conducted via Zoom. Candidates shortlisted for a second interview will be invited to attend in person at the museum during the week commencing 11 May 2026. If you have not heard from us by 5:00pm on Friday 1 May, please assume your application has not been successful on this occasion. The British Music Experience is committed to being an equal opportunities employer and welcomes applications from all suitably qualified candidates. Venue Manager Job Description REPORTING TO - Executive Director LOCATION - British Music Experience (BME) DIRECT REPORTS - Visitor Experience Manager, AV Technician HOURS - Annualised, full-time - fully flexible over 7 days Job Purpose The Venue Manager plays a key leadership role within the British Music Experience, responsible for overseeing the smooth and efficient running of the venue's daily and strategic operations. This position covers all aspects of operations management, including business planning, health and safety, ticketing, marketing and PR, group sales and travel trade, retail, education and corporate hospitality. Working closely with the Executive Director and other senior team members, the Venue Manager will ensure that the British Music Experience continues to deliver outstanding visitor experiences while achieving its commercial and strategic objectives. Key Responsibilities Operational Management Lead the day-to-day operations of the British Music Experience, ensuring the venue runs efficiently and to the highest standards. Manage all internal operations and external service providers to deliver a seamless visitor experience. Oversee staff rotas, payroll, and petty cash. Maintain high standards of presentation across the venue, ensuring that all front-of-house areas meet agreed service standards. Act as Duty Manager as required, taking responsibility for the smooth running of the visitor attraction. Assist the Visitor Experience Management team in delivering an education programme that upholds quality standards, meets educational needs, and aligns with charitable objectives. Business Planning and Performance Work with the Executive Director to develop and deliver the annual business plan and budget. Undertake market research and analysis to inform business decisions and identify growth opportunities. Monitor performance across all departments, analysing financial, operational, and customer data to ensure business objectives are met. Represent the British Music Experience at relevant meetings and industry events. People Management Provide effective line management for the Visitor Experience Manager and AV Technician. Support recruitment, induction, training, and performance reviews in collaboration with the Executive Director. Oversee and develop the BME Volunteer Programme, ensuring it supports both operational needs and volunteer engagement. Promote a positive, collaborative, and inclusive workplace culture. Health, Safety and Compliance Lead on the management of Health & Safety, including maintaining up-to-date risk assessments and compliance documentation. Oversee the building maintenance programme, ensuring all facilities, exhibitions, and systems are safe and well maintained. Monitor and review incidents and accidents, ensuring effective reporting and follow-up. Ensure all areas and services remain accessible to visitors with disabilities. Customer Experience and Commercial Development Oversee the customer feedback and complaints process, ensuring issues are handled promptly and effectively. Monitor all commercial activities - including retail, ticketing, and events - to ensure they meet financial targets and business objectives. Work with the management team on web updates, social media content, and promotional activity to drive engagement and visitor growth. Collaborate across teams to ensure consistent and accurate visitor information is available across all channels. Collection and Content Oversight Work with the Collection & Public Programme Manager to oversee the display, maintenance, and periodic refresh of exhibition content. Support the development of new initiatives that enhance the visitor offer and align with BME's mission. Corporate Hospitality Respond promptly and professionally to all enquiries, prepare tailored quotes, and coordinate venue show-rounds. Collaborate with third-party caterers to deliver exceptional service and ensure a seamless client experience. Develop detailed event plans and provide hands-on support to event teams throughout execution. Essential Criteria Proven experience in venue or operations management. Demonstrated leadership experience with responsibility for managing staff and teams. Strong financial and analytical skills, with experience managing budgets and achieving performance targets. Confident user of IT systems and digital tools. Desirable Criteria Good knowledge of Liverpool's tourism, leisure, and events sectors. Passion for and knowledge of British popular music history. Experience in event management or within a museum, gallery, or visitor attraction setting. Core Competencies Strategic, organised, and capable of delivering to agreed plans and priorities. Self-motivated and able to work independently when required. Excellent communication and interpersonal skills, with the ability to build strong relationships across teams. Collaborative and supportive leadership style. Analytical and solutions-focused approach to problem-solving. Commitment to outstanding visitor experience and service quality.
Are you passionate about ensuring safe, high quality environments where people can thrive? Do you enjoy improving processes, supporting compliance, and making a tangible difference across a diverse property portfolio? We are looking for a proactive and dedicated Estates Coordinator to join our national charity someone who is motivated to drive continuous improvement, support a positive health & safety culture, and help us maintain safe, compliant, and welcoming spaces for all who use our services. In this role, you ll work closely with the Estates Manager and teams across the organisation to ensure our estates, facilities, and properties are maintained to the highest standard and meet all relevant regulatory requirements. What You ll Be Doing: Health & Safety & Compliance Carrying out safety and compliance checks, risk assessments, and maintenance assessments. Supporting health & safety projects, audits, investigations, and monitoring activities. Creating reports, identifying areas of improvement, and contributing to a positive safety culture. Taking part in the Health & Safety Committee and helping communicate legislative updates across the charity. Premises & Property Management Conducting premises audits and ensuring all repairs and maintenance tasks are completed on time. Coordinating with contractors and suppliers to deliver compliance-related works. Maintaining records of works, inspections, and compliance checks including gas, fire, legionella, and asbestos safety. Supporting the commissioning and decommissioning of properties across the UK. Helping manage contracts, services, and day to day estate operations at the National Office. About You We re looking for someone who is: Highly organised , proactive, and confident managing multiple priorities. Able to work independently while building strong relationships across teams. Communicative , with excellent verbal and written communication skills. Professional, confidential, and committed to continuous personal development. Essential Experience & Skills Experience in maintenance of property or a property portfolio. Strong organisational skills with the ability to coordinate others. Problem solving capability and a growth mindset. Knowledge of safety, compliance, or continuous improvement principles. Desirable Safeguarding Level 3 training. Experience with continuous improvement training or change management. About Life: Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people whoever they are to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. Our services include: Supported housing and community support Counselling and skilled listening Free pregnancy tests and baby supplies Our values : All our work is underpinned by the following universal human values: Humanity All people are special and equal Solidarity We re with you and for you Community We re better together Charity Doing good for one another Common good Building a better world Information about the role: For further information, please see the attached job description. Salary: £23,132 per annum Hours: 35 hours per week Location: Based at National Office, Leamington Spa with extensive travel to locations around the UK, particularly in the Midlands and the South of England. Benefits: At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our: Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) Birthday Leave (applicable after 1 years service) Additional annual leave for long term service Company Pension Scheme Signed member of the Menopause Workplace Pledge Safeguarding and Equality: Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct. We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds. All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Apr 03, 2026
Full time
Are you passionate about ensuring safe, high quality environments where people can thrive? Do you enjoy improving processes, supporting compliance, and making a tangible difference across a diverse property portfolio? We are looking for a proactive and dedicated Estates Coordinator to join our national charity someone who is motivated to drive continuous improvement, support a positive health & safety culture, and help us maintain safe, compliant, and welcoming spaces for all who use our services. In this role, you ll work closely with the Estates Manager and teams across the organisation to ensure our estates, facilities, and properties are maintained to the highest standard and meet all relevant regulatory requirements. What You ll Be Doing: Health & Safety & Compliance Carrying out safety and compliance checks, risk assessments, and maintenance assessments. Supporting health & safety projects, audits, investigations, and monitoring activities. Creating reports, identifying areas of improvement, and contributing to a positive safety culture. Taking part in the Health & Safety Committee and helping communicate legislative updates across the charity. Premises & Property Management Conducting premises audits and ensuring all repairs and maintenance tasks are completed on time. Coordinating with contractors and suppliers to deliver compliance-related works. Maintaining records of works, inspections, and compliance checks including gas, fire, legionella, and asbestos safety. Supporting the commissioning and decommissioning of properties across the UK. Helping manage contracts, services, and day to day estate operations at the National Office. About You We re looking for someone who is: Highly organised , proactive, and confident managing multiple priorities. Able to work independently while building strong relationships across teams. Communicative , with excellent verbal and written communication skills. Professional, confidential, and committed to continuous personal development. Essential Experience & Skills Experience in maintenance of property or a property portfolio. Strong organisational skills with the ability to coordinate others. Problem solving capability and a growth mindset. Knowledge of safety, compliance, or continuous improvement principles. Desirable Safeguarding Level 3 training. Experience with continuous improvement training or change management. About Life: Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people whoever they are to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. Our services include: Supported housing and community support Counselling and skilled listening Free pregnancy tests and baby supplies Our values : All our work is underpinned by the following universal human values: Humanity All people are special and equal Solidarity We re with you and for you Community We re better together Charity Doing good for one another Common good Building a better world Information about the role: For further information, please see the attached job description. Salary: £23,132 per annum Hours: 35 hours per week Location: Based at National Office, Leamington Spa with extensive travel to locations around the UK, particularly in the Midlands and the South of England. Benefits: At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our: Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) Birthday Leave (applicable after 1 years service) Additional annual leave for long term service Company Pension Scheme Signed member of the Menopause Workplace Pledge Safeguarding and Equality: Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct. We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds. All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Operations Director Sector - Facilities Management Salary - c£80,000 Location - North England The Role This position offers full responsibility for overseeing a cluster of contracts within a defined territory in the North of England, ensuring smooth delivery, strong results, and consistently high standards across all sites. You ll guide a network of senior and mid-level managers, creating clarity, ownership, and a high-performance mindset throughout the region. The role combines strategic oversight with practical involvement, requiring someone who can influence outcomes both on the ground and at a leadership level. A major focus of the role is commercial performance. You ll interpret financial reports, spot patterns, and identify areas for improvement, turning complex figures into practical steps that enhance profitability and efficiency. You ll also contribute to securing and maintaining business, playing an active role in onboarding new contracts and strengthening long-term partnerships with key clients. Key Responsibilities Oversee day-to-day performance across multiple locations within your region - North Englanf Ensure consistent standards and service quality across all operations Lead, mentor, and support a team of senior managers Take accountability for financial results, including cost control and profitability Review financial data to uncover risks and opportunities Convert insights into clear operational actions Build and maintain strong relationships with clients and internal teams Contribute to new contract launches and renewal processes Promote a culture focused on ownership, teamwork, and ongoing improvement Maintain adherence to safety, compliance, and operational policies Candidate Profile You bring significant experience leading complex, multi-location operations and thrive in environments where pace and performance matter. You re comfortable working with financial information and using it to guide decisions and influence outcomes. Rather than simply reviewing numbers, you actively use them to shape strategy and improve results. You re an effective leader who can engage, challenge, and inspire others, balancing big-picture thinking with a willingness to get involved when needed. What You ll Bring Demonstrated success in a senior operational leadership role, ideally across multiple sites Experience managing large, geographically dispersed teams Strong ability to interpret financial reports and drive performance improvements Commercial mindset with a focus on delivering measurable outcomes Skill in translating data into practical, results-driven actions Strong communication and relationship-building abilities A proactive and solution-oriented approach Confidence to make decisions, influence direction, and lead change
Apr 03, 2026
Full time
Operations Director Sector - Facilities Management Salary - c£80,000 Location - North England The Role This position offers full responsibility for overseeing a cluster of contracts within a defined territory in the North of England, ensuring smooth delivery, strong results, and consistently high standards across all sites. You ll guide a network of senior and mid-level managers, creating clarity, ownership, and a high-performance mindset throughout the region. The role combines strategic oversight with practical involvement, requiring someone who can influence outcomes both on the ground and at a leadership level. A major focus of the role is commercial performance. You ll interpret financial reports, spot patterns, and identify areas for improvement, turning complex figures into practical steps that enhance profitability and efficiency. You ll also contribute to securing and maintaining business, playing an active role in onboarding new contracts and strengthening long-term partnerships with key clients. Key Responsibilities Oversee day-to-day performance across multiple locations within your region - North Englanf Ensure consistent standards and service quality across all operations Lead, mentor, and support a team of senior managers Take accountability for financial results, including cost control and profitability Review financial data to uncover risks and opportunities Convert insights into clear operational actions Build and maintain strong relationships with clients and internal teams Contribute to new contract launches and renewal processes Promote a culture focused on ownership, teamwork, and ongoing improvement Maintain adherence to safety, compliance, and operational policies Candidate Profile You bring significant experience leading complex, multi-location operations and thrive in environments where pace and performance matter. You re comfortable working with financial information and using it to guide decisions and influence outcomes. Rather than simply reviewing numbers, you actively use them to shape strategy and improve results. You re an effective leader who can engage, challenge, and inspire others, balancing big-picture thinking with a willingness to get involved when needed. What You ll Bring Demonstrated success in a senior operational leadership role, ideally across multiple sites Experience managing large, geographically dispersed teams Strong ability to interpret financial reports and drive performance improvements Commercial mindset with a focus on delivering measurable outcomes Skill in translating data into practical, results-driven actions Strong communication and relationship-building abilities A proactive and solution-oriented approach Confidence to make decisions, influence direction, and lead change
Office Manager and PA, Executive Support Office Manager, PA Stoke-on-Trent Permanent £31,000-£33,000 Your new company A well established organisation in Stoke-on-Trent is seeking a dedicated and proactive Permanent Office Manager and PA to support senior leadership and ensure the smooth day to day running of operations. This is an excellent opportunity to join a professional, mission driven environment where organisational excellence, service quality, and positive team culture are highly valued. You will play a key role in providing executive-level support and overseeing front-of-house and office operations. Your new role As the Office Manager and PA, you will provide comprehensive support to senior leadership, including diary coordination, inbox management, meeting preparation and briefing support. Your responsibilities will span executive assistance, people management, office coordination, and governance support. Key duties include: Executive PA Support Managing senior leaders' diaries, email communications, and appointments Preparing briefing papers and supporting documents Coordinating meetings, preparing agendas, and taking accurate minutes Supporting governance activities, including board and committee administration Assisting with external enquiries, complaints handling, and stakeholder communications Office & Facilities Management Ensuring the reception area and office spaces are welcoming, professional, and fit for purpose Overseeing room bookings, meeting spaces, and equipment requirements Coordinating office systems, processes, and information management Team Leadership Managing the day to day rota and responsibilities of reception/front of house staff Overseeing recruitment, induction, training and development Conducting regular supervision, performance conversations and appraisals This is a dynamic and varied role and would suit someone who enjoys balancing executive level support with hands on operational management. What you'll need to succeed To thrive in this role, you will need: Proven experience as an Office Manager, Executive Assistant, Personal Assistant, or similar senior administrative role Strong organisational, interpersonal and communication skills Confidence managing a small team and coordinating office functions Experience preparing agendas, attending high level meetings and producing accurate minutes Ability to work with discretion, sensitivity and professionalism Strong IT literacy and ability to manage multiple priorities A proactive, calm and solutions focused approach Experience supporting senior executives or boards, and familiarity with HR or governance processes, would be an advantage. What you'll get in return You will receive a competitive salary and a comprehensive benefits package aligned with the permanent nature of the role. This includes: Generous annual leave entitlement Pension scheme participation Opportunities for professional development Flexible working arrangements depending on business needs You will also benefit from joining a supportive and collaborative organisation where your contribution has a visible and meaningful impact on daily operations and senior leadership effectiveness. #
Apr 02, 2026
Full time
Office Manager and PA, Executive Support Office Manager, PA Stoke-on-Trent Permanent £31,000-£33,000 Your new company A well established organisation in Stoke-on-Trent is seeking a dedicated and proactive Permanent Office Manager and PA to support senior leadership and ensure the smooth day to day running of operations. This is an excellent opportunity to join a professional, mission driven environment where organisational excellence, service quality, and positive team culture are highly valued. You will play a key role in providing executive-level support and overseeing front-of-house and office operations. Your new role As the Office Manager and PA, you will provide comprehensive support to senior leadership, including diary coordination, inbox management, meeting preparation and briefing support. Your responsibilities will span executive assistance, people management, office coordination, and governance support. Key duties include: Executive PA Support Managing senior leaders' diaries, email communications, and appointments Preparing briefing papers and supporting documents Coordinating meetings, preparing agendas, and taking accurate minutes Supporting governance activities, including board and committee administration Assisting with external enquiries, complaints handling, and stakeholder communications Office & Facilities Management Ensuring the reception area and office spaces are welcoming, professional, and fit for purpose Overseeing room bookings, meeting spaces, and equipment requirements Coordinating office systems, processes, and information management Team Leadership Managing the day to day rota and responsibilities of reception/front of house staff Overseeing recruitment, induction, training and development Conducting regular supervision, performance conversations and appraisals This is a dynamic and varied role and would suit someone who enjoys balancing executive level support with hands on operational management. What you'll need to succeed To thrive in this role, you will need: Proven experience as an Office Manager, Executive Assistant, Personal Assistant, or similar senior administrative role Strong organisational, interpersonal and communication skills Confidence managing a small team and coordinating office functions Experience preparing agendas, attending high level meetings and producing accurate minutes Ability to work with discretion, sensitivity and professionalism Strong IT literacy and ability to manage multiple priorities A proactive, calm and solutions focused approach Experience supporting senior executives or boards, and familiarity with HR or governance processes, would be an advantage. What you'll get in return You will receive a competitive salary and a comprehensive benefits package aligned with the permanent nature of the role. This includes: Generous annual leave entitlement Pension scheme participation Opportunities for professional development Flexible working arrangements depending on business needs You will also benefit from joining a supportive and collaborative organisation where your contribution has a visible and meaningful impact on daily operations and senior leadership effectiveness. #
Montague Street Supervisor/Maintenance Operative Salary: £30,000 to £32,200 per annum Location : London - Montague Street & Bedford Square Department: Estates & Facilities Reporting to: Maintenance Supervisor & Deputy Facilities Manager Starting Date: As soon as possible Contract Type: Permanent Hours of work: Full-time; Monday to Friday; 8am - 4pm (Occasional working on Saturday is required). Role Overview Responsible for the day to day upkeep and safe operation of the Montague Street premises, including carrying out and organising repairs, maintenance, room set ups and manual handling tasks. Works closely with security, maintenance and cleaning teams to ensure health and safety standards are met across the site. Oversees and coordinates the Montague Street maintenance team, providing direction and reporting to the line manager on operational delivery and planning. Main Responsibilities Operational Maintenance and Building Management: Carry out minor repairs and general maintenance across the buildings to ensure all areas remain safe and operational Complete daily inspections of building systems including heating, cooling, lighting and alarms, resolving any issues promptly Ensure furniture, fittings and equipment meet health and safety standards and are safe for use Maintain accurate maintenance logs and report on daily activities and any issues to the line manager Assist with planned preventative maintenance schedules and support the delivery of projects, events and exhibitions Health and Safety and Compliance: Oversee Legionella checks and support compliance with all statutory building requirements Act as Fire Marshal and First Aider, supporting emergency procedures and responding to incidents where required Work closely with the Health and Safety Compliance Officer and Estates team to carry out risk assessments and ensure compliance with fire, COSHH and building regulations Facilities, Grounds and Housekeeping: Maintain the upkeep of external areas including grounds and gardens, arranging contractors when needed Oversee housekeeping standards, ensuring fire exits are clear, spaces are clean, and room set ups are completed efficiently Support internal logistics including deliveries, storage areas and general site organisation to ensure spaces remain safe and functional Equipment, Stock and Workshops: Support the safe operation of workshops, tools and equipment, ensuring regular checks, servicing and cleaning Monitor stock and equipment levels, arranging orders in line with purchasing procedures and maintaining accurate records Stakeholder Engagement: Coordinate with staff, students, contractors and visitors, providing a responsive and professional service The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. All staff must: Comply with all legislative and regulatory requirements (e.g. Finance, HR, Health & Safety) Adhere to the requirements set out in the AA Code of Behavioural Expectations and other institutional policies. Person Specification Knowledge: Working knowledge of health and safety requirements and responsibilities Understanding of building maintenance and repair requirements Skills: Effective communication skills, with the ability to explain technical terms to a non technical audience Strong attention to detail Good numerical skills Ability to analyse and present basic data in a clear format Ability to carry out a range of minor repairs and maintenance tasks, including basic plumbing, carpentry, painting, assembling furniture, and fixing fixtures and fittings, as well as gutter clearance Positive and proactive approach to work Well organised with a planned approach to work Experience: Experience of working in a maintenance or facilities environment Experience of carrying out building inspections and identifying repair and maintenance needs Experience of managing changing priorities and responding to varying workloads What we offer: We offer a wide range of staff benefits, including up to 40 days' leave per annum, in addition to Bank Holiday , a defined pension scheme, season ticket loans and access to professional development opportunities. You will also be able to take part and be involved in a creative and unique teaching environment, where the students display their amazing work with various on-site exhibitions, public programmes and lectures. Our Bedford Square campus is based just a 5-minute walk from Tottenham Court Road station, right in the heart of Central London. How to Apply: Please email the below documents button below by the closing date of Sunday 12th April 2026 stating the job title in the subject heading. AA Application Form Cover Letter/Email highlighting why you feel you are the right person for the role. This should not be more than two-pages Full CV We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews will be held the week commencing on week commencing Monday 20th April 2026 . Informal enquires should be addressed by an email. We are committed to creating an inclusive culture where all members of our community are supported to thrive. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces. Please note that it will not be possible for the AA School to issue a Certificate of Sponsorship for successful candidates. Therefore, the appointed candidate will need to be eligible to work in the UK for the duration of their employment with the AA School, in accordance with the Immigration, Asylum and Nationality Act 2006. Thank you for your interest in the AA and this role.
Apr 02, 2026
Full time
Montague Street Supervisor/Maintenance Operative Salary: £30,000 to £32,200 per annum Location : London - Montague Street & Bedford Square Department: Estates & Facilities Reporting to: Maintenance Supervisor & Deputy Facilities Manager Starting Date: As soon as possible Contract Type: Permanent Hours of work: Full-time; Monday to Friday; 8am - 4pm (Occasional working on Saturday is required). Role Overview Responsible for the day to day upkeep and safe operation of the Montague Street premises, including carrying out and organising repairs, maintenance, room set ups and manual handling tasks. Works closely with security, maintenance and cleaning teams to ensure health and safety standards are met across the site. Oversees and coordinates the Montague Street maintenance team, providing direction and reporting to the line manager on operational delivery and planning. Main Responsibilities Operational Maintenance and Building Management: Carry out minor repairs and general maintenance across the buildings to ensure all areas remain safe and operational Complete daily inspections of building systems including heating, cooling, lighting and alarms, resolving any issues promptly Ensure furniture, fittings and equipment meet health and safety standards and are safe for use Maintain accurate maintenance logs and report on daily activities and any issues to the line manager Assist with planned preventative maintenance schedules and support the delivery of projects, events and exhibitions Health and Safety and Compliance: Oversee Legionella checks and support compliance with all statutory building requirements Act as Fire Marshal and First Aider, supporting emergency procedures and responding to incidents where required Work closely with the Health and Safety Compliance Officer and Estates team to carry out risk assessments and ensure compliance with fire, COSHH and building regulations Facilities, Grounds and Housekeeping: Maintain the upkeep of external areas including grounds and gardens, arranging contractors when needed Oversee housekeeping standards, ensuring fire exits are clear, spaces are clean, and room set ups are completed efficiently Support internal logistics including deliveries, storage areas and general site organisation to ensure spaces remain safe and functional Equipment, Stock and Workshops: Support the safe operation of workshops, tools and equipment, ensuring regular checks, servicing and cleaning Monitor stock and equipment levels, arranging orders in line with purchasing procedures and maintaining accurate records Stakeholder Engagement: Coordinate with staff, students, contractors and visitors, providing a responsive and professional service The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. All staff must: Comply with all legislative and regulatory requirements (e.g. Finance, HR, Health & Safety) Adhere to the requirements set out in the AA Code of Behavioural Expectations and other institutional policies. Person Specification Knowledge: Working knowledge of health and safety requirements and responsibilities Understanding of building maintenance and repair requirements Skills: Effective communication skills, with the ability to explain technical terms to a non technical audience Strong attention to detail Good numerical skills Ability to analyse and present basic data in a clear format Ability to carry out a range of minor repairs and maintenance tasks, including basic plumbing, carpentry, painting, assembling furniture, and fixing fixtures and fittings, as well as gutter clearance Positive and proactive approach to work Well organised with a planned approach to work Experience: Experience of working in a maintenance or facilities environment Experience of carrying out building inspections and identifying repair and maintenance needs Experience of managing changing priorities and responding to varying workloads What we offer: We offer a wide range of staff benefits, including up to 40 days' leave per annum, in addition to Bank Holiday , a defined pension scheme, season ticket loans and access to professional development opportunities. You will also be able to take part and be involved in a creative and unique teaching environment, where the students display their amazing work with various on-site exhibitions, public programmes and lectures. Our Bedford Square campus is based just a 5-minute walk from Tottenham Court Road station, right in the heart of Central London. How to Apply: Please email the below documents button below by the closing date of Sunday 12th April 2026 stating the job title in the subject heading. AA Application Form Cover Letter/Email highlighting why you feel you are the right person for the role. This should not be more than two-pages Full CV We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews will be held the week commencing on week commencing Monday 20th April 2026 . Informal enquires should be addressed by an email. We are committed to creating an inclusive culture where all members of our community are supported to thrive. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces. Please note that it will not be possible for the AA School to issue a Certificate of Sponsorship for successful candidates. Therefore, the appointed candidate will need to be eligible to work in the UK for the duration of their employment with the AA School, in accordance with the Immigration, Asylum and Nationality Act 2006. Thank you for your interest in the AA and this role.
Field Service Manager Office Based 45,000 - 55,000 Location Bracknell - Commutable from Reading, Slough, Maidenhead, Farnborough, Woking, Ashford, and surrounding areas Are you looking to step into a high-impact Management role offering full autonomy, cutting-edge facilities, and a genuine opportunity to lead during a period of major transformation? Do you have experience managing field/ mobile engineers? On offer is the chance to join a globally recognised organisation and play a pivotal role in driving maintenance excellence, team performance, and continuous improvement across a world-class site. This company specialises in building performance, providing technical testing, consultancy, and compliance services across the built environment. Their work focuses on ensuring buildings operate efficiently, safely, and in line with industry standards. They support clients through a combination of engineering expertise, performance evaluation, and certification services, helping to improve building quality, sustainability, and operational effectiveness. This is a great opportunity to join a market-leading company and put your stamp on a growing team. The Role: Manage team of mobile engineers scheduling, absence management, performance, 121's etc Ensuring compliance and safety across the sites Monday to Friday, days-based (38 hours per week) The Person: Experience managing field/ mobile engineers Level 3 or higher engineering qualification Ex forces encouraged to apply Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Eve Terry at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 02, 2026
Full time
Field Service Manager Office Based 45,000 - 55,000 Location Bracknell - Commutable from Reading, Slough, Maidenhead, Farnborough, Woking, Ashford, and surrounding areas Are you looking to step into a high-impact Management role offering full autonomy, cutting-edge facilities, and a genuine opportunity to lead during a period of major transformation? Do you have experience managing field/ mobile engineers? On offer is the chance to join a globally recognised organisation and play a pivotal role in driving maintenance excellence, team performance, and continuous improvement across a world-class site. This company specialises in building performance, providing technical testing, consultancy, and compliance services across the built environment. Their work focuses on ensuring buildings operate efficiently, safely, and in line with industry standards. They support clients through a combination of engineering expertise, performance evaluation, and certification services, helping to improve building quality, sustainability, and operational effectiveness. This is a great opportunity to join a market-leading company and put your stamp on a growing team. The Role: Manage team of mobile engineers scheduling, absence management, performance, 121's etc Ensuring compliance and safety across the sites Monday to Friday, days-based (38 hours per week) The Person: Experience managing field/ mobile engineers Level 3 or higher engineering qualification Ex forces encouraged to apply Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Eve Terry at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Manchester . Role Summary: The successful candidate will be responsible for providing the operational delivery of the post room services and support Facility Management services. Carry out Mail Room activities including receipt, sorting and distributing incoming and outgoing post to and from mail collection points, keeping digital mail post trays names up to date, ensuring areas are tidy and that uncollected post is distributed Support in offsite archiving recalling and sending offsite. Monitor and maintain stationery levels Deliver goods received to correct destination/person Approve invoices; goods received notes and statements for payment purposes Assists with preparing meeting and conference rooms. support setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. IT/AV checks. Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Comply with HSE requirements as outlined within the SLA and as instructed by the company policy Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities Report all accidents, occupational illnesses and emergencies in relevant books/documentation Ensure all contractors, under sphere of control, operate within appropriate HSE processes and client HSE standards Conduct monthly health and safety SLA checks in support of contract performance requirements Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Provides personal services to employees such as arrangement stationary for events, office wayfinding, volume tracking & reporting, storytelling & building tours & administrative support (preparation of meeting materials), and other services as needed. Maintains neat appearance in the print hubs, meeting rooms rooms and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Services Team and CBRE community with general administrative support including event management, desk booking, locker management, etc. Requests building and/or equipment services as needed. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Any other task suitable and agreeable within scope Person Specific Strong PC skills, MS Office Self-motivated and resourceful Good administrative skills Well organised and good prioritisation and planning skills Service orientated attitude combined with innovative thinking Knowledge and awareness of the facilities management industry Practical experience in working with supply partners to deliver a seamless, integrated service Customer services experience and the ability to communicate at all levels Deal with any enquiries in a prompt and efficient manner To immediately raise any health and safety concerns to your manager or team leader
Apr 02, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Manchester . Role Summary: The successful candidate will be responsible for providing the operational delivery of the post room services and support Facility Management services. Carry out Mail Room activities including receipt, sorting and distributing incoming and outgoing post to and from mail collection points, keeping digital mail post trays names up to date, ensuring areas are tidy and that uncollected post is distributed Support in offsite archiving recalling and sending offsite. Monitor and maintain stationery levels Deliver goods received to correct destination/person Approve invoices; goods received notes and statements for payment purposes Assists with preparing meeting and conference rooms. support setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. IT/AV checks. Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Comply with HSE requirements as outlined within the SLA and as instructed by the company policy Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities Report all accidents, occupational illnesses and emergencies in relevant books/documentation Ensure all contractors, under sphere of control, operate within appropriate HSE processes and client HSE standards Conduct monthly health and safety SLA checks in support of contract performance requirements Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Provides personal services to employees such as arrangement stationary for events, office wayfinding, volume tracking & reporting, storytelling & building tours & administrative support (preparation of meeting materials), and other services as needed. Maintains neat appearance in the print hubs, meeting rooms rooms and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Services Team and CBRE community with general administrative support including event management, desk booking, locker management, etc. Requests building and/or equipment services as needed. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Any other task suitable and agreeable within scope Person Specific Strong PC skills, MS Office Self-motivated and resourceful Good administrative skills Well organised and good prioritisation and planning skills Service orientated attitude combined with innovative thinking Knowledge and awareness of the facilities management industry Practical experience in working with supply partners to deliver a seamless, integrated service Customer services experience and the ability to communicate at all levels Deal with any enquiries in a prompt and efficient manner To immediately raise any health and safety concerns to your manager or team leader
We are delighted to be partnering with a specialist property management company that is experiencing rapid growth and is now seeking a Regional Facilities Manager to join their team in the South East of England. This is an excellent opportunity to take ownership of a diverse property portfolio, predominantly across Kent, with some assets located further afield in areas such as Surrey and Essex. The role is home-based; however, you will be expected to carry out site inspections several days per week and attend the client's London headquarters at least once a month. This is a fantastic opportunity to join a growing organisation. The salary for this role is 43,000- 45,000, plus a company car or car allowance, along with a generous benefits package. In this role, you will oversee the day-to-day management of your portfolio, carrying out regular site visits and ensuring the smooth running of all buildings. You will be responsible for managing service charge budgets, maintaining health and safety compliance, and ensuring all statutory requirements are met. Acting as the primary point of contact for tenants and clients, you will attend meetings, resolve issues, and develop innovative initiatives to engage occupiers, including monthly events and workshops. You will also manage project works across your portfolio, coordinating with occupiers to minimise disruption, and oversee the performance of all service partners, covering both hard and soft services. To succeed in this role, you should have a strong understanding of health and safety compliance, ideally supported by a recognised qualification such as IOSH or NEBOSH. Previous experience in setting and managing service charge budgets is desirable, as is a background in commercial property management. Experience managing a mixed-use portfolio would be advantageous. Please apply with a copy of your CV, and one of our consultants will be in touch.
Apr 02, 2026
Full time
We are delighted to be partnering with a specialist property management company that is experiencing rapid growth and is now seeking a Regional Facilities Manager to join their team in the South East of England. This is an excellent opportunity to take ownership of a diverse property portfolio, predominantly across Kent, with some assets located further afield in areas such as Surrey and Essex. The role is home-based; however, you will be expected to carry out site inspections several days per week and attend the client's London headquarters at least once a month. This is a fantastic opportunity to join a growing organisation. The salary for this role is 43,000- 45,000, plus a company car or car allowance, along with a generous benefits package. In this role, you will oversee the day-to-day management of your portfolio, carrying out regular site visits and ensuring the smooth running of all buildings. You will be responsible for managing service charge budgets, maintaining health and safety compliance, and ensuring all statutory requirements are met. Acting as the primary point of contact for tenants and clients, you will attend meetings, resolve issues, and develop innovative initiatives to engage occupiers, including monthly events and workshops. You will also manage project works across your portfolio, coordinating with occupiers to minimise disruption, and oversee the performance of all service partners, covering both hard and soft services. To succeed in this role, you should have a strong understanding of health and safety compliance, ideally supported by a recognised qualification such as IOSH or NEBOSH. Previous experience in setting and managing service charge budgets is desirable, as is a background in commercial property management. Experience managing a mixed-use portfolio would be advantageous. Please apply with a copy of your CV, and one of our consultants will be in touch.
Overview English professional football has over recent years made considerable investment into elite talent pathways. Clubs and other entities running elite talent programmes for young players must comply with advanced and evolving regulatory frameworks. These frameworks have been developed to deliver on English football's shared mission of developing more and better homegrown players, and compliance with them is a condition of receiving central funding to support elite youth development. On the boys' side and as part of the Elite Player Performance Plan - the Professional Game's national strategy for developing male youth footballers in England - professional club Academies are licensed and placed into one of four categories (Category 1 to 4). These categories are based on a combination of factors, including investment levels, facilities, staffing, and the quality of provision across key multidisciplinary areas. We are currently reviewing the audit and assessment framework used on the boys' side. On the girls' side, the female talent pathway aims to support the development of more and better home-grown players through two key programmes , with around 60 licensed Emerging Talent Centres for girls aged eight to 16 and 20 licensed Professional Game Academies delivering training and development to girls aged 14 to 21. It is likely that, as the girls' game continues to grow, the licensing requirements for both Emerging Talent Centres and Professional Game Academies - together with the way in which PGAAC assesses them - will continue to evolve. To ensure licensing conditons are complied with and to support the continual raising of standards in both sides of elite player development, an independent standards organisation has been developed, mandated by the professional game, to monitor safety, compliance and the quality of work being delivered across both the male and female environments. The Professional Game Academy Audit Company (PGAAC), is the independent standards organisation established by The FA, the Premier League and the EFL, oversees a multidisciplinary assessment of all licensed training programmes. For example in boys' Academies, the assessment covers Leadership & Management, Coaching, Performance Support, Duty of Care, Education, Safeguarding, and Productivity. Directors of the board are required to provide overall leadership and strategic vision for PGAAC, acting as a critical eye on the outputs of the multi-disciplinary assessments on the boys' side and making licensing and other recommendations based on these asessments, and supporting the management team. A committee of the board, the Women's Talent Pathway Assessment Board (WTPAB), has been established. Its membership consists of the PGAAC chair and representatives of The FA, WSL Football, the Premier League, and one independent member. The WTPAB monitors the delivery of PGAAC's audit and assurance programme in the girls' game and makes licensing and other recommendations based on the outputs of assessments. It thus maintains some operational independence from the main PGAAC Board which notwithstanding monitors its work. It is not anticipated that the successful candidate will also sit on the WTPAB although we are open to discussion on this point. Background of the Board The Board of PGAAC is comprised of an independent chair, and includes representatives from its three shareholders: the EFL, The FA and the Premier League. Key responsibilities of the INED Reporting to the Chair, the INED will be required to work with the other Directors of the Board to: Support PGAAC to deliver on its mission through a period of continued change. Contributes and, where appropriate, leads the discussion around strategy and forward thinking actions with the ultimate aim of have a clear plan and framework in place which enables focus for all involved and gives opportunity to measure success Ensure that PGAAC is run in a transparent and equitable manner and operates in line with accepted best practice in corporate governance. Reviewing the output of the audits of boys' Academies undertaken by PGAAC staff. Evaluate and assess that output in order to determine whether an Academy should be awarded or maintain its licence to operate as such, and make recommendations accordingly. Where appropriate, consider, advise on and make recommendations regarding systemic areas of quality, risk and developmental need in the male and female elite talent pathway. Offer check and challenge to the Chair, General Manager and PGAAC staff. Experience and capabilities This is a role which combines strong business and governance acumen with some understanding and passion for youth development in English football. You do not need to be a football youth development expert as this expertise is already represented in depth on the Board. But you will be motivated by the vision of PGAAC and by the English football stakeholders' shared desire to produce more and better home-grown players, and the development and wellbeing of children within the game. The following are the experience and capabilities we are seeking: Experience working with organisations during periods of developmental growth and change is highly valuable. This includes expertise in building a strong organisational culture and fostering team cohesion, particularly where staff members work remotely Experience of operating within a Board or committee or C-suite in a commercial organisation (not necessarily in sport) or national governing body of another sport. Capacity to contribute actively to the strategic direction of PGAAC demonstrated by evidence of an ability to think strategically and to analyse complex concepts Confident and effective communication and influencing skills with a willingness to speak their mind but to do so in a constructive and respectful way A proven track record of effective, independent, decision making Proven ability to work effectively as part of a team that makes collective strategic decisions and to accept collective corporate responsibility for decision making Understands what 'good' looks like within organisational design Has proven business acumen that they want to share to help the development of PGAAC Ability to review, understand and analyse complex technical reports, and to draw out their key points in order to make robust, informed decisions Ability to adopt an open and constructive approach to PGAAC proceedings, making a full contribution and offering check and challenge in a collegiate manner Desirable: Experience of sports governance, working with or as part of a board Experience of managing complex projects to ensure delivery in line with expectations Experience of audit and quality assurance processes Eligibility and Time Commitment Due to the nature of the position, candidates must be independent of any football club which runs an Academy, and of The FA, the EFL the Premier League, the County FAs, Football Club Charities and organisations linked to the talent pathways. By 'independent' we mean that you are free from any close connection with any such organisation, and, from the perspective of an objective outsider, you would be viewed as independent. Time Commitment This is a non-executive role with attendance expected for up to eight meetings, which are equally distributed throughout the year and include one strategy away day in the close season. Attendance will be required at all Board meetings. There may on occasion be the need for short notice attendance at additional meetings and diary flexibility will be required. The role involves both virtual meetings via Teams and in-person meetings. In-person meetings are preferred where practical and may take place in London or other locations. The position is renumerated and all reasonable expenses will also be covered. Full details will be shared on application. This is a remunerated role. Remuneration is £500 per day. PGAAC is an equal opportunities employer and strives to create an inclusive culture where talent can flourish. We believe in the potential of everyone and open our doors to those who share those values. All appointments will be made based on merit; however, we particularly encourage applications from women, people from minority ethnic communities, LGBTQ+ people and disabled people. Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm. For further information, please see our Safeguarding Policy and Safer Recruitment Guidance. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact .
Apr 02, 2026
Full time
Overview English professional football has over recent years made considerable investment into elite talent pathways. Clubs and other entities running elite talent programmes for young players must comply with advanced and evolving regulatory frameworks. These frameworks have been developed to deliver on English football's shared mission of developing more and better homegrown players, and compliance with them is a condition of receiving central funding to support elite youth development. On the boys' side and as part of the Elite Player Performance Plan - the Professional Game's national strategy for developing male youth footballers in England - professional club Academies are licensed and placed into one of four categories (Category 1 to 4). These categories are based on a combination of factors, including investment levels, facilities, staffing, and the quality of provision across key multidisciplinary areas. We are currently reviewing the audit and assessment framework used on the boys' side. On the girls' side, the female talent pathway aims to support the development of more and better home-grown players through two key programmes , with around 60 licensed Emerging Talent Centres for girls aged eight to 16 and 20 licensed Professional Game Academies delivering training and development to girls aged 14 to 21. It is likely that, as the girls' game continues to grow, the licensing requirements for both Emerging Talent Centres and Professional Game Academies - together with the way in which PGAAC assesses them - will continue to evolve. To ensure licensing conditons are complied with and to support the continual raising of standards in both sides of elite player development, an independent standards organisation has been developed, mandated by the professional game, to monitor safety, compliance and the quality of work being delivered across both the male and female environments. The Professional Game Academy Audit Company (PGAAC), is the independent standards organisation established by The FA, the Premier League and the EFL, oversees a multidisciplinary assessment of all licensed training programmes. For example in boys' Academies, the assessment covers Leadership & Management, Coaching, Performance Support, Duty of Care, Education, Safeguarding, and Productivity. Directors of the board are required to provide overall leadership and strategic vision for PGAAC, acting as a critical eye on the outputs of the multi-disciplinary assessments on the boys' side and making licensing and other recommendations based on these asessments, and supporting the management team. A committee of the board, the Women's Talent Pathway Assessment Board (WTPAB), has been established. Its membership consists of the PGAAC chair and representatives of The FA, WSL Football, the Premier League, and one independent member. The WTPAB monitors the delivery of PGAAC's audit and assurance programme in the girls' game and makes licensing and other recommendations based on the outputs of assessments. It thus maintains some operational independence from the main PGAAC Board which notwithstanding monitors its work. It is not anticipated that the successful candidate will also sit on the WTPAB although we are open to discussion on this point. Background of the Board The Board of PGAAC is comprised of an independent chair, and includes representatives from its three shareholders: the EFL, The FA and the Premier League. Key responsibilities of the INED Reporting to the Chair, the INED will be required to work with the other Directors of the Board to: Support PGAAC to deliver on its mission through a period of continued change. Contributes and, where appropriate, leads the discussion around strategy and forward thinking actions with the ultimate aim of have a clear plan and framework in place which enables focus for all involved and gives opportunity to measure success Ensure that PGAAC is run in a transparent and equitable manner and operates in line with accepted best practice in corporate governance. Reviewing the output of the audits of boys' Academies undertaken by PGAAC staff. Evaluate and assess that output in order to determine whether an Academy should be awarded or maintain its licence to operate as such, and make recommendations accordingly. Where appropriate, consider, advise on and make recommendations regarding systemic areas of quality, risk and developmental need in the male and female elite talent pathway. Offer check and challenge to the Chair, General Manager and PGAAC staff. Experience and capabilities This is a role which combines strong business and governance acumen with some understanding and passion for youth development in English football. You do not need to be a football youth development expert as this expertise is already represented in depth on the Board. But you will be motivated by the vision of PGAAC and by the English football stakeholders' shared desire to produce more and better home-grown players, and the development and wellbeing of children within the game. The following are the experience and capabilities we are seeking: Experience working with organisations during periods of developmental growth and change is highly valuable. This includes expertise in building a strong organisational culture and fostering team cohesion, particularly where staff members work remotely Experience of operating within a Board or committee or C-suite in a commercial organisation (not necessarily in sport) or national governing body of another sport. Capacity to contribute actively to the strategic direction of PGAAC demonstrated by evidence of an ability to think strategically and to analyse complex concepts Confident and effective communication and influencing skills with a willingness to speak their mind but to do so in a constructive and respectful way A proven track record of effective, independent, decision making Proven ability to work effectively as part of a team that makes collective strategic decisions and to accept collective corporate responsibility for decision making Understands what 'good' looks like within organisational design Has proven business acumen that they want to share to help the development of PGAAC Ability to review, understand and analyse complex technical reports, and to draw out their key points in order to make robust, informed decisions Ability to adopt an open and constructive approach to PGAAC proceedings, making a full contribution and offering check and challenge in a collegiate manner Desirable: Experience of sports governance, working with or as part of a board Experience of managing complex projects to ensure delivery in line with expectations Experience of audit and quality assurance processes Eligibility and Time Commitment Due to the nature of the position, candidates must be independent of any football club which runs an Academy, and of The FA, the EFL the Premier League, the County FAs, Football Club Charities and organisations linked to the talent pathways. By 'independent' we mean that you are free from any close connection with any such organisation, and, from the perspective of an objective outsider, you would be viewed as independent. Time Commitment This is a non-executive role with attendance expected for up to eight meetings, which are equally distributed throughout the year and include one strategy away day in the close season. Attendance will be required at all Board meetings. There may on occasion be the need for short notice attendance at additional meetings and diary flexibility will be required. The role involves both virtual meetings via Teams and in-person meetings. In-person meetings are preferred where practical and may take place in London or other locations. The position is renumerated and all reasonable expenses will also be covered. Full details will be shared on application. This is a remunerated role. Remuneration is £500 per day. PGAAC is an equal opportunities employer and strives to create an inclusive culture where talent can flourish. We believe in the potential of everyone and open our doors to those who share those values. All appointments will be made based on merit; however, we particularly encourage applications from women, people from minority ethnic communities, LGBTQ+ people and disabled people. Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm. For further information, please see our Safeguarding Policy and Safer Recruitment Guidance. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact .
The Practice Manager is responsible for the day-to-day operational management of the firm, ensuring the business runs efficiently, compliantly and profitably. The role supports the Managing Partner and Heads of Department in delivering the firm's strategic objectives, overseeing finance, compliance, people management, systems and operational processes. The Practice Manager ensures that the firm maintains high professional standards, regulatory compliance and excellent client service, while supporting fee earners to maximise productivity and profitability. Responsibilities 1. Operations Oversee the daily operational management of the firm across all departments and offices. Ensure efficient workflows, systems and administrative support are in place. Monitor operational performance and identify areas for improvement. Implement and maintain effective office procedures and policies. 2. Financial Management Work with the Managing Partner and accounts team to monitor the financial performance of the firm. Produce and review: Monthly financial reports Department performance reports Billing and WIP reports Monitor: Fee income against targets Lock-up (WIP and debtors) Disbursements Support Heads of Department in managing financial performance and billing discipline. 3. Compliance/Risk Support the COLP and COFA in maintaining regulatory compliance with: SRA regulations Lexcel (if applicable) AML requirements Data protection Maintain compliance registers including: Complaints Undertakings Breaches Risk register Coordinate regulatory audits and file reviews. 4. HR and Staff Support recruitment across the firm including: Advertising roles Interview coordination Onboarding processes Oversee staff induction processes. Maintain HR records and policies. Assist with performance management processes. 5. Systems and Technology Oversee the firm's practice management systems including: Case management systems Document management Telephony and CRM systems Work with IT providers to ensure systems are secure, efficient and properly maintained. 6. New Business and Client Experience Oversee the new enquiry and client onboarding process. Ensure enquiries are handled efficiently and conversion opportunities maximised. Monitor: Enquiry volumes Conversion rates Client feedback 7. Facilities and Office Manage office premises and facilities across all locations. Oversee health and safety compliance. Manage relationships with external suppliers including: 8. Strategic Support Support the Managing Partner in implementing the firm's business strategy and growth plans. Skills and Experience Essential Experience in a Practice Manager or senior operations role within a law firm Strong understanding of law firm financial management Knowledge of SRA regulations and compliance requirements Strong analytical and problem-solving ability Ability to manage multiple priorities and deadlines Desirable Ability to prepare monthly management accounts Experience managing multi-office legal practices Familiarity with legal case management systems (LEAP/Intelliworks/Practice Evolve) Experience with Lexcel and CQS Personal Attributes Proactive and solutions-focused Strong leadership and team management ability Additional Expectations Be flexible to travel between offices in North Herts and South Beds.
Apr 02, 2026
Full time
The Practice Manager is responsible for the day-to-day operational management of the firm, ensuring the business runs efficiently, compliantly and profitably. The role supports the Managing Partner and Heads of Department in delivering the firm's strategic objectives, overseeing finance, compliance, people management, systems and operational processes. The Practice Manager ensures that the firm maintains high professional standards, regulatory compliance and excellent client service, while supporting fee earners to maximise productivity and profitability. Responsibilities 1. Operations Oversee the daily operational management of the firm across all departments and offices. Ensure efficient workflows, systems and administrative support are in place. Monitor operational performance and identify areas for improvement. Implement and maintain effective office procedures and policies. 2. Financial Management Work with the Managing Partner and accounts team to monitor the financial performance of the firm. Produce and review: Monthly financial reports Department performance reports Billing and WIP reports Monitor: Fee income against targets Lock-up (WIP and debtors) Disbursements Support Heads of Department in managing financial performance and billing discipline. 3. Compliance/Risk Support the COLP and COFA in maintaining regulatory compliance with: SRA regulations Lexcel (if applicable) AML requirements Data protection Maintain compliance registers including: Complaints Undertakings Breaches Risk register Coordinate regulatory audits and file reviews. 4. HR and Staff Support recruitment across the firm including: Advertising roles Interview coordination Onboarding processes Oversee staff induction processes. Maintain HR records and policies. Assist with performance management processes. 5. Systems and Technology Oversee the firm's practice management systems including: Case management systems Document management Telephony and CRM systems Work with IT providers to ensure systems are secure, efficient and properly maintained. 6. New Business and Client Experience Oversee the new enquiry and client onboarding process. Ensure enquiries are handled efficiently and conversion opportunities maximised. Monitor: Enquiry volumes Conversion rates Client feedback 7. Facilities and Office Manage office premises and facilities across all locations. Oversee health and safety compliance. Manage relationships with external suppliers including: 8. Strategic Support Support the Managing Partner in implementing the firm's business strategy and growth plans. Skills and Experience Essential Experience in a Practice Manager or senior operations role within a law firm Strong understanding of law firm financial management Knowledge of SRA regulations and compliance requirements Strong analytical and problem-solving ability Ability to manage multiple priorities and deadlines Desirable Ability to prepare monthly management accounts Experience managing multi-office legal practices Familiarity with legal case management systems (LEAP/Intelliworks/Practice Evolve) Experience with Lexcel and CQS Personal Attributes Proactive and solutions-focused Strong leadership and team management ability Additional Expectations Be flexible to travel between offices in North Herts and South Beds.
Our client, a leader in the procurement supply chain sector, is currently seeking a Supplier Relationship Manager - Digital Procurement to join their team in Stevenage or Bolton. Key Responsibilities: Delivering Supplier Relationship Management (SRM) to the Digital Excellence team in the UK Embedding within the Digital Services and Solutions Procurement team Focusing on SRM delivery across key spend areas such as software, hardware, services, networks, and cyber Managing key supplier/stakeholder relationships and contracts Collaborating with the Group Supplier Relationship Manager to manage SRM strategy Communicating within the wider Indirect Procurement team Up-skilling and empowering procurement teams Job Requirements: Senior procurement experience/SRM professional status MCIPS qualified or studying for MCIPS Extensive experience dealing with senior internal and external collaborators Ability to lead and influence SRM strategies in various contexts, preferably IT Knowledge of contracts and contract law, including developing schedules, SLAs, and metrics Capability to manage and develop contracts over their lifecycle Excellent written and communication skills Strong soft skills and emotional intelligence A great teammate, ready to mentor and ensure positive engagement Must hold at least a British passport (dual nationals accepted) Benefits: Company bonus up to 21% of base salary Pension contribution up to 14% Flexible working arrangements Enhanced parental leave Fantastic site facilities including subsidised meals and free car parking Healthcare Cash Plan for everyday healthcare expenses If you are an experienced Supplier Relationship Manager passionate about procurement and digital excellence, we would love to hear from you. Apply now to be part of our client's dynamic, forward-thinking team in Stevenage or Bolton.
Apr 02, 2026
Full time
Our client, a leader in the procurement supply chain sector, is currently seeking a Supplier Relationship Manager - Digital Procurement to join their team in Stevenage or Bolton. Key Responsibilities: Delivering Supplier Relationship Management (SRM) to the Digital Excellence team in the UK Embedding within the Digital Services and Solutions Procurement team Focusing on SRM delivery across key spend areas such as software, hardware, services, networks, and cyber Managing key supplier/stakeholder relationships and contracts Collaborating with the Group Supplier Relationship Manager to manage SRM strategy Communicating within the wider Indirect Procurement team Up-skilling and empowering procurement teams Job Requirements: Senior procurement experience/SRM professional status MCIPS qualified or studying for MCIPS Extensive experience dealing with senior internal and external collaborators Ability to lead and influence SRM strategies in various contexts, preferably IT Knowledge of contracts and contract law, including developing schedules, SLAs, and metrics Capability to manage and develop contracts over their lifecycle Excellent written and communication skills Strong soft skills and emotional intelligence A great teammate, ready to mentor and ensure positive engagement Must hold at least a British passport (dual nationals accepted) Benefits: Company bonus up to 21% of base salary Pension contribution up to 14% Flexible working arrangements Enhanced parental leave Fantastic site facilities including subsidised meals and free car parking Healthcare Cash Plan for everyday healthcare expenses If you are an experienced Supplier Relationship Manager passionate about procurement and digital excellence, we would love to hear from you. Apply now to be part of our client's dynamic, forward-thinking team in Stevenage or Bolton.
