"We're talking the cars that you drive, the food that you eat daily - probably the technology we're all using this very minute," so says the MD of this global broking house's specialist division when describing the accounts handled by this team. As you would expect from the world's largest insurance broker, it has a vast network of offices across the globe and, accordingly, represents clients based in every conceivable territory on the planet. This includes many of the world's biggest, best-known and most complex businesses. When these blue-chip global businesses are represented by this broker's overseas' offices and have a presence in the UK, it is this Division that is responsible for delivering a robust local insurance programme. Given the profile of these accounts, it's fair to say that this role is much more involved than many other similar-sounding positions that just deliver basic administration on mandatory UK Liability and Motor lines for overseas clients. Here, you will be able to leverage all this broking behemoth's buying power to ensure that UK cover dovetails the global programme, and that risks are mitigated in line with clients' Head Offices' appetite for risks. This buying power includes bespoke wordings and markets; indeed, it has its own facility that is the largest one that the Lead Underwriter puts their pen to. Whilst relationships will be chaired by colleagues overseas, it is worth pointing out that circa 80% of accounts prefer to deal with UK based Brokers, rather than colleagues elsewhere. As such, you can enjoy building close relationships with your fascinating client base. As a result of an impressive growth trajectory, coupled with the promotion of an incumbent member of staff into a 'Head of' style position, this high-performing team is seeking to make several hires. We are keen to hear from candidates seeking a position servicing the needs of longstanding clients. Recognising that very few brokers conduct reverse-flow business in such a detailed fashion, exposure to global risks (UK domiciled or global-inward) is by no means essential, nor is experience of dealing with corporate risks generating six-figure income. However, you must have a good understanding of some common commercial covers, such as Property, Liability and Motor. As well as brokers, we also welcome applications from candidates from Commercial Underwriting and Claims environments, who are keen to step across. This role is based in central Milton Keynes within an easy walk of the train station, and with heavily subsidised car parking on site (currently £2.80 per day). The team works on a hybrid basis, and you will only be required to attend the office 1 or 2 days a week. As such, this role will surely appeal to candidates from across North London, the Northen Home Counties, East Midlands and surrounding areas. For candidates who have multinational corporate broking experience, there is the opportunity to work fully remotely. In return, you will receive a generous basic salary, bonus and a very impressive flexible-benefits package (including a market-leading pension arrangement) that can be tweaked to your personal circumstances. For the ambitious, this broker offers a myriad of opportunities for progression in the short, medium and longer-term, and has been known to create vacancies in this team to suit candidates' specific ambitions - for example, if you discover you've an appetite for dealing with finance aspects of this role, or gravitate towards certain risks / industry sectors. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Feb 12, 2026
Full time
"We're talking the cars that you drive, the food that you eat daily - probably the technology we're all using this very minute," so says the MD of this global broking house's specialist division when describing the accounts handled by this team. As you would expect from the world's largest insurance broker, it has a vast network of offices across the globe and, accordingly, represents clients based in every conceivable territory on the planet. This includes many of the world's biggest, best-known and most complex businesses. When these blue-chip global businesses are represented by this broker's overseas' offices and have a presence in the UK, it is this Division that is responsible for delivering a robust local insurance programme. Given the profile of these accounts, it's fair to say that this role is much more involved than many other similar-sounding positions that just deliver basic administration on mandatory UK Liability and Motor lines for overseas clients. Here, you will be able to leverage all this broking behemoth's buying power to ensure that UK cover dovetails the global programme, and that risks are mitigated in line with clients' Head Offices' appetite for risks. This buying power includes bespoke wordings and markets; indeed, it has its own facility that is the largest one that the Lead Underwriter puts their pen to. Whilst relationships will be chaired by colleagues overseas, it is worth pointing out that circa 80% of accounts prefer to deal with UK based Brokers, rather than colleagues elsewhere. As such, you can enjoy building close relationships with your fascinating client base. As a result of an impressive growth trajectory, coupled with the promotion of an incumbent member of staff into a 'Head of' style position, this high-performing team is seeking to make several hires. We are keen to hear from candidates seeking a position servicing the needs of longstanding clients. Recognising that very few brokers conduct reverse-flow business in such a detailed fashion, exposure to global risks (UK domiciled or global-inward) is by no means essential, nor is experience of dealing with corporate risks generating six-figure income. However, you must have a good understanding of some common commercial covers, such as Property, Liability and Motor. As well as brokers, we also welcome applications from candidates from Commercial Underwriting and Claims environments, who are keen to step across. This role is based in central Milton Keynes within an easy walk of the train station, and with heavily subsidised car parking on site (currently £2.80 per day). The team works on a hybrid basis, and you will only be required to attend the office 1 or 2 days a week. As such, this role will surely appeal to candidates from across North London, the Northen Home Counties, East Midlands and surrounding areas. For candidates who have multinational corporate broking experience, there is the opportunity to work fully remotely. In return, you will receive a generous basic salary, bonus and a very impressive flexible-benefits package (including a market-leading pension arrangement) that can be tweaked to your personal circumstances. For the ambitious, this broker offers a myriad of opportunities for progression in the short, medium and longer-term, and has been known to create vacancies in this team to suit candidates' specific ambitions - for example, if you discover you've an appetite for dealing with finance aspects of this role, or gravitate towards certain risks / industry sectors. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Technical Claims Handler Were looking for a skilled and detail-oriented Technical Claims Handler to join our growing Motor claims team. Youll play a key role in supporting us through the handling of your own portfolio of claims across third-party property damage, credit hire, personal injury and client-specific processes click apply for full job details
Feb 12, 2026
Full time
Technical Claims Handler Were looking for a skilled and detail-oriented Technical Claims Handler to join our growing Motor claims team. Youll play a key role in supporting us through the handling of your own portfolio of claims across third-party property damage, credit hire, personal injury and client-specific processes click apply for full job details
"We're talking the cars that you drive, the food that you eat daily - probably the technology we're all using this very minute," so says the MD of this global broking house's specialist division when describing the accounts handled by this team. As you would expect from the world's largest insurance broker, it has a vast network of offices across the globe and, accordingly, represents clients based in every conceivable territory on the planet. This includes many of the world's biggest, best-known and most complex businesses. When these blue-chip global businesses are represented by this broker's overseas' offices and have a presence in the UK, it is this Division that is responsible for delivering a robust local insurance programme. Given the profile of these accounts, it's fair to say that this role is much more involved than many other similar-sounding positions that just deliver basic administration on mandatory UK Liability and Motor lines for overseas clients. Here, you will be able to leverage all this broking behemoth's buying power to ensure that UK cover dovetails the global programme, and that risks are mitigated in line with clients' Head Offices' appetite for risks. This buying power includes bespoke wordings and markets; indeed, it has its own facility that is the largest one that the Lead Underwriter puts their pen to. Whilst relationships will be chaired by colleagues overseas, it is worth pointing out that circa 80% of accounts prefer to deal with UK based Brokers, rather than colleagues elsewhere. As such, you can enjoy building close relationships with your fascinating client base. As a result of an impressive growth trajectory, coupled with the promotion of an incumbent member of staff into a 'Head of' style position, this high-performing team is seeking to make several hires. We are keen to hear from candidates seeking a position servicing the needs of longstanding clients. Recognising that very few brokers conduct reverse-flow business in such a detailed fashion, exposure to global risks (UK domiciled or global-inward) is by no means essential, nor is experience of dealing with corporate risks generating six-figure income. However, you must have a good understanding of some common commercial covers, such as Property, Liability and Motor. As well as brokers, we also welcome applications from candidates from Commercial Underwriting and Claims environments, who are keen to step across. This role is based in central Milton Keynes within an easy walk of the train station, and with heavily subsidised car parking on site (currently £2.80 per day). The team works on a hybrid basis, and you will only be required to attend the office 1 or 2 days a week. As such, this role will surely appeal to candidates from across North London, the Northen Home Counties, East Midlands and surrounding areas. For candidates who have multinational corporate broking experience, there is the opportunity to work fully remotely. In return, you will receive a generous basic salary, bonus and a very impressive flexible-benefits package (including a market-leading pension arrangement) that can be tweaked to your personal circumstances. For the ambitious, this broker offers a myriad of opportunities for progression in the short, medium and longer-term, and has been known to create vacancies in this team to suit candidates' specific ambitions - for example, if you discover you've an appetite for dealing with finance aspects of this role, or gravitate towards certain risks / industry sectors. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Feb 12, 2026
Full time
"We're talking the cars that you drive, the food that you eat daily - probably the technology we're all using this very minute," so says the MD of this global broking house's specialist division when describing the accounts handled by this team. As you would expect from the world's largest insurance broker, it has a vast network of offices across the globe and, accordingly, represents clients based in every conceivable territory on the planet. This includes many of the world's biggest, best-known and most complex businesses. When these blue-chip global businesses are represented by this broker's overseas' offices and have a presence in the UK, it is this Division that is responsible for delivering a robust local insurance programme. Given the profile of these accounts, it's fair to say that this role is much more involved than many other similar-sounding positions that just deliver basic administration on mandatory UK Liability and Motor lines for overseas clients. Here, you will be able to leverage all this broking behemoth's buying power to ensure that UK cover dovetails the global programme, and that risks are mitigated in line with clients' Head Offices' appetite for risks. This buying power includes bespoke wordings and markets; indeed, it has its own facility that is the largest one that the Lead Underwriter puts their pen to. Whilst relationships will be chaired by colleagues overseas, it is worth pointing out that circa 80% of accounts prefer to deal with UK based Brokers, rather than colleagues elsewhere. As such, you can enjoy building close relationships with your fascinating client base. As a result of an impressive growth trajectory, coupled with the promotion of an incumbent member of staff into a 'Head of' style position, this high-performing team is seeking to make several hires. We are keen to hear from candidates seeking a position servicing the needs of longstanding clients. Recognising that very few brokers conduct reverse-flow business in such a detailed fashion, exposure to global risks (UK domiciled or global-inward) is by no means essential, nor is experience of dealing with corporate risks generating six-figure income. However, you must have a good understanding of some common commercial covers, such as Property, Liability and Motor. As well as brokers, we also welcome applications from candidates from Commercial Underwriting and Claims environments, who are keen to step across. This role is based in central Milton Keynes within an easy walk of the train station, and with heavily subsidised car parking on site (currently £2.80 per day). The team works on a hybrid basis, and you will only be required to attend the office 1 or 2 days a week. As such, this role will surely appeal to candidates from across North London, the Northen Home Counties, East Midlands and surrounding areas. For candidates who have multinational corporate broking experience, there is the opportunity to work fully remotely. In return, you will receive a generous basic salary, bonus and a very impressive flexible-benefits package (including a market-leading pension arrangement) that can be tweaked to your personal circumstances. For the ambitious, this broker offers a myriad of opportunities for progression in the short, medium and longer-term, and has been known to create vacancies in this team to suit candidates' specific ambitions - for example, if you discover you've an appetite for dealing with finance aspects of this role, or gravitate towards certain risks / industry sectors. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Are you looking for a new challenge and opportunity to make a real difference? Our Client is currently seeking an experienced Building Surveyor for Northern Ireland & Scotland. You will mainly deal with properties affected by general perils (fire, flood, storm etc) but additional subsidence experience would be useful. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired Prior subsidence project management experience, perhaps Degree in Building Surveying (BSC Hons) Ideally you will be MCIOB or MRICS qualified, although this is not essential Strong communication skills, both written and verbal Excellent customer service, organizational & communication skills Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims (phone number removed), (url removed), Job Ref: DC1005. For all other vacancies, take a look at our website - (url removed)
Feb 12, 2026
Full time
Are you looking for a new challenge and opportunity to make a real difference? Our Client is currently seeking an experienced Building Surveyor for Northern Ireland & Scotland. You will mainly deal with properties affected by general perils (fire, flood, storm etc) but additional subsidence experience would be useful. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired Prior subsidence project management experience, perhaps Degree in Building Surveying (BSC Hons) Ideally you will be MCIOB or MRICS qualified, although this is not essential Strong communication skills, both written and verbal Excellent customer service, organizational & communication skills Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims (phone number removed), (url removed), Job Ref: DC1005. For all other vacancies, take a look at our website - (url removed)
"We're talking the cars that you drive, the food that you eat daily - probably the technology we're all using this very minute," so says the MD of this global broking house's specialist division when describing the accounts handled by this team. As you would expect from the world's largest insurance broker, it has a vast network of offices across the globe and, accordingly, represents clients based in every conceivable territory on the planet. This includes many of the world's biggest, best-known and most complex businesses. When these blue-chip global businesses are represented by this broker's overseas' offices and have a presence in the UK, it is this Division that is responsible for delivering a robust local insurance programme. Given the profile of these accounts, it's fair to say that this role is much more involved than many other similar-sounding positions that just deliver basic administration on mandatory UK Liability and Motor lines for overseas clients. Here, you will be able to leverage all this broking behemoth's buying power to ensure that UK cover dovetails the global programme, and that risks are mitigated in line with clients' Head Offices' appetite for risks. This buying power includes bespoke wordings and markets; indeed, it has its own facility that is the largest one that the Lead Underwriter puts their pen to. Whilst relationships will be chaired by colleagues overseas, it is worth pointing out that circa 80% of accounts prefer to deal with UK based Brokers, rather than colleagues elsewhere. As such, you can enjoy building close relationships with your fascinating client base. As a result of an impressive growth trajectory, coupled with the promotion of an incumbent member of staff into a 'Head of' style position, this high-performing team is seeking to make several hires. We are keen to hear from candidates seeking a position servicing the needs of longstanding clients. Recognising that very few brokers conduct reverse-flow business in such a detailed fashion, exposure to global risks (UK domiciled or global-inward) is by no means essential, nor is experience of dealing with corporate risks generating six-figure income. However, you must have a good understanding of some common commercial covers, such as Property, Liability and Motor. As well as brokers, we also welcome applications from candidates from Commercial Underwriting and Claims environments, who are keen to step across. This role is based in central Milton Keynes within an easy walk of the train station, and with heavily subsidised car parking on site (currently £2.80 per day). The team works on a hybrid basis, and you will only be required to attend the office 1 or 2 days a week. As such, this role will surely appeal to candidates from across North London, the Northen Home Counties, East Midlands and surrounding areas. For candidates who have multinational corporate broking experience, there is the opportunity to work fully remotely. In return, you will receive a generous basic salary, bonus and a very impressive flexible-benefits package (including a market-leading pension arrangement) that can be tweaked to your personal circumstances. For the ambitious, this broker offers a myriad of opportunities for progression in the short, medium and longer-term, and has been known to create vacancies in this team to suit candidates' specific ambitions - for example, if you discover you've an appetite for dealing with finance aspects of this role, or gravitate towards certain risks / industry sectors. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Feb 12, 2026
Full time
"We're talking the cars that you drive, the food that you eat daily - probably the technology we're all using this very minute," so says the MD of this global broking house's specialist division when describing the accounts handled by this team. As you would expect from the world's largest insurance broker, it has a vast network of offices across the globe and, accordingly, represents clients based in every conceivable territory on the planet. This includes many of the world's biggest, best-known and most complex businesses. When these blue-chip global businesses are represented by this broker's overseas' offices and have a presence in the UK, it is this Division that is responsible for delivering a robust local insurance programme. Given the profile of these accounts, it's fair to say that this role is much more involved than many other similar-sounding positions that just deliver basic administration on mandatory UK Liability and Motor lines for overseas clients. Here, you will be able to leverage all this broking behemoth's buying power to ensure that UK cover dovetails the global programme, and that risks are mitigated in line with clients' Head Offices' appetite for risks. This buying power includes bespoke wordings and markets; indeed, it has its own facility that is the largest one that the Lead Underwriter puts their pen to. Whilst relationships will be chaired by colleagues overseas, it is worth pointing out that circa 80% of accounts prefer to deal with UK based Brokers, rather than colleagues elsewhere. As such, you can enjoy building close relationships with your fascinating client base. As a result of an impressive growth trajectory, coupled with the promotion of an incumbent member of staff into a 'Head of' style position, this high-performing team is seeking to make several hires. We are keen to hear from candidates seeking a position servicing the needs of longstanding clients. Recognising that very few brokers conduct reverse-flow business in such a detailed fashion, exposure to global risks (UK domiciled or global-inward) is by no means essential, nor is experience of dealing with corporate risks generating six-figure income. However, you must have a good understanding of some common commercial covers, such as Property, Liability and Motor. As well as brokers, we also welcome applications from candidates from Commercial Underwriting and Claims environments, who are keen to step across. This role is based in central Milton Keynes within an easy walk of the train station, and with heavily subsidised car parking on site (currently £2.80 per day). The team works on a hybrid basis, and you will only be required to attend the office 1 or 2 days a week. As such, this role will surely appeal to candidates from across North London, the Northen Home Counties, East Midlands and surrounding areas. For candidates who have multinational corporate broking experience, there is the opportunity to work fully remotely. In return, you will receive a generous basic salary, bonus and a very impressive flexible-benefits package (including a market-leading pension arrangement) that can be tweaked to your personal circumstances. For the ambitious, this broker offers a myriad of opportunities for progression in the short, medium and longer-term, and has been known to create vacancies in this team to suit candidates' specific ambitions - for example, if you discover you've an appetite for dealing with finance aspects of this role, or gravitate towards certain risks / industry sectors. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Claims Handler Job Market - Insurance Claims Handler - Commercial Insurance - About the role You will be handling a diverse portfolio including CAR, Liability, Plant & Equipment, Property, and Professional Indemnity, acting as the main point of contact for clients, negotiating with insurers and suppliers, and ensuring fair and timely outcomes. The role requires strong organisational skills, attention to detail, and a client-focused approach. Claims Handler - Commercial Insurance - Key duties Manage claims on both delegated and non-delegated bases, working closely with brokers and internal service teams to ensure smooth processes and consistent outcomes across multiple locations. Provide clear, professional, and efficient advice to clients on claims and settlements. Act as the main point of contact for clients, ensuring they understand their policy terms and the progress of their claims. Manage claims across a variety of classes, with a strong focus on construction and contractor risks, including Contractors All Risks (CAR), Employers'/Public Liability, Plant & Equipment, Professional Indemnity, and Property. Handle higher-value and more complex claims efficiently and fairly, escalating where appropriate. Maintain accurate and compliant records across claims systems and diaries. Negotiate with insurers, loss adjusters, and suppliers to secure the best outcomes for clients. Build strong relationships with brokers, insurers, and supply chain partners to ensure effective claims resolution. Claims Handler - Commercial Insurance - Key requirements Previous experience in handling insurance claims, ideally across construction-related classes (CAR, Liability, Plant & Equipment, PI, Property). Strong organisational skills with the ability to manage a busy caseload. Clear and confident communicator with clients and stakeholders. Proficient in Microsoft Office and comfortable learning new systems. Collaborative and proactive mindset, willing to support colleagues. Desirable: Experience using Acturis or similar claims management systems. Progress towards professional qualifications (Cert CII, Dip CII, or CILA). Negotiation experience with insurers, loss adjusters, or suppliers. Key Attributes: Client-focused, proactive, and empathetic. Strong attention to detail and accuracy. Problem-solving mindset and adaptable to change. Additional Notes: The role is office-based in Maidstone with some hybrid flexibility. Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.
Feb 12, 2026
Full time
Claims Handler Job Market - Insurance Claims Handler - Commercial Insurance - About the role You will be handling a diverse portfolio including CAR, Liability, Plant & Equipment, Property, and Professional Indemnity, acting as the main point of contact for clients, negotiating with insurers and suppliers, and ensuring fair and timely outcomes. The role requires strong organisational skills, attention to detail, and a client-focused approach. Claims Handler - Commercial Insurance - Key duties Manage claims on both delegated and non-delegated bases, working closely with brokers and internal service teams to ensure smooth processes and consistent outcomes across multiple locations. Provide clear, professional, and efficient advice to clients on claims and settlements. Act as the main point of contact for clients, ensuring they understand their policy terms and the progress of their claims. Manage claims across a variety of classes, with a strong focus on construction and contractor risks, including Contractors All Risks (CAR), Employers'/Public Liability, Plant & Equipment, Professional Indemnity, and Property. Handle higher-value and more complex claims efficiently and fairly, escalating where appropriate. Maintain accurate and compliant records across claims systems and diaries. Negotiate with insurers, loss adjusters, and suppliers to secure the best outcomes for clients. Build strong relationships with brokers, insurers, and supply chain partners to ensure effective claims resolution. Claims Handler - Commercial Insurance - Key requirements Previous experience in handling insurance claims, ideally across construction-related classes (CAR, Liability, Plant & Equipment, PI, Property). Strong organisational skills with the ability to manage a busy caseload. Clear and confident communicator with clients and stakeholders. Proficient in Microsoft Office and comfortable learning new systems. Collaborative and proactive mindset, willing to support colleagues. Desirable: Experience using Acturis or similar claims management systems. Progress towards professional qualifications (Cert CII, Dip CII, or CILA). Negotiation experience with insurers, loss adjusters, or suppliers. Key Attributes: Client-focused, proactive, and empathetic. Strong attention to detail and accuracy. Problem-solving mindset and adaptable to change. Additional Notes: The role is office-based in Maidstone with some hybrid flexibility. Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.
Technical Claims Handler Were looking for a skilled and detail-oriented Technical Claims Handler to join our growing Motor claims team. Youll play a key role in supporting us through the handling of your own portfolio of claims across third-party property damage, credit hire, personal injury and client-specific processes. This is an excellent opportunity for someone with motor claims experience wh
Feb 12, 2026
Full time
Technical Claims Handler Were looking for a skilled and detail-oriented Technical Claims Handler to join our growing Motor claims team. Youll play a key role in supporting us through the handling of your own portfolio of claims across third-party property damage, credit hire, personal injury and client-specific processes. This is an excellent opportunity for someone with motor claims experience wh
Personal Injury Claims Handler Monday-Friday 9am-5pm (35 hours per week) Bolton Up to 30,000 DOE Do you have motor claims experience? Have you got Personal Injury claims experience? MPJ Recruitment are proud to be working with a UK leading businesses based in Bolton. We are currently recruiting for multiple experienced Personal Injury Claims Handlers to help us shape and drive our Personal Injury Claims Handling team. You'll be handling your own claims files whilst acting upon opportunities for Intervention. Personal Injury Claims Handler responsibilities: Manage a varied caseload of domestic claims through to final settlement Effectively prioritise own claims portfolio and team responsibilities Act as point of contact for Policyholders and Brokers Identify and refer fraudulent activity and any questionable underwriting Deliver a consistently outstanding level of service to all parties involved Adhere to company and regulatory policies and guidelines at all times Personal Injury Claims Handler benefits: Competitive annual salary Free parking Hybrid working after training Bonus based around performance Enhanced pension contribution Industry related qualifications Holiday entitlement increasing with length of service Birthday off Holiday sell scheme 12 weeks training at the beginning plus ongoing support & training Gym benefits CLICK APPLY if you are interested in finding out more about this opportunity.
Feb 12, 2026
Full time
Personal Injury Claims Handler Monday-Friday 9am-5pm (35 hours per week) Bolton Up to 30,000 DOE Do you have motor claims experience? Have you got Personal Injury claims experience? MPJ Recruitment are proud to be working with a UK leading businesses based in Bolton. We are currently recruiting for multiple experienced Personal Injury Claims Handlers to help us shape and drive our Personal Injury Claims Handling team. You'll be handling your own claims files whilst acting upon opportunities for Intervention. Personal Injury Claims Handler responsibilities: Manage a varied caseload of domestic claims through to final settlement Effectively prioritise own claims portfolio and team responsibilities Act as point of contact for Policyholders and Brokers Identify and refer fraudulent activity and any questionable underwriting Deliver a consistently outstanding level of service to all parties involved Adhere to company and regulatory policies and guidelines at all times Personal Injury Claims Handler benefits: Competitive annual salary Free parking Hybrid working after training Bonus based around performance Enhanced pension contribution Industry related qualifications Holiday entitlement increasing with length of service Birthday off Holiday sell scheme 12 weeks training at the beginning plus ongoing support & training Gym benefits CLICK APPLY if you are interested in finding out more about this opportunity.
Job Title: Customer Service Claims Handler Location: Liverpool Salary: 25,877 to 32,702 Plus up a performance related bonus of 1500 per year, 375 paid quarterly, eligible for consideration after successful completion of probation Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm In the role of Claims handler, you will effectively manage a portfolio of motor claims encompassing property damage and accident damage from infancy through to settlement. You will also ensure indemnity spend is minimised by commercial decision making. What you will be doing: Accountability for own performance against set objectives. Validate all claims for indemnity and fraud. Proactive and correct assessment of liability. Accurate quantum assessment of claims presented using the relevant tools available to assist. Application of accurate reserves in line with company guidelines. Adherence to best practice and key strategies. Effective file and portfolio management. Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK andreached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager may all be considered.
Feb 11, 2026
Full time
Job Title: Customer Service Claims Handler Location: Liverpool Salary: 25,877 to 32,702 Plus up a performance related bonus of 1500 per year, 375 paid quarterly, eligible for consideration after successful completion of probation Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm In the role of Claims handler, you will effectively manage a portfolio of motor claims encompassing property damage and accident damage from infancy through to settlement. You will also ensure indemnity spend is minimised by commercial decision making. What you will be doing: Accountability for own performance against set objectives. Validate all claims for indemnity and fraud. Proactive and correct assessment of liability. Accurate quantum assessment of claims presented using the relevant tools available to assist. Application of accurate reserves in line with company guidelines. Adherence to best practice and key strategies. Effective file and portfolio management. Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK andreached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager may all be considered.
We are currently recruiting for a well-known insurance group that has shown some really impressive organic growth over the last couple of years and offers a great place to work for those who wish to progress their career in a warm and supportive environment. The company is now keen to bring on board a new Claims Handler to their team. Based in Chislehurst, you will be required to handle and manage its wide range of commercial claims. The firm specialises in providing bespoke insurance solutions to a diverse range of commercial and corporate customers and generates a great deal of referral business as a result of its professional approach. The company is owner-led, and as a result, offers fantastic career development for hard-working and ambitious people. You will handle a variety of claims including Commercial Motor, Property, Employers Liability, Motor, Household and Public Liability. You will be responsible for delivering a high-quality professional advice service to clients regarding any claims issues, liaising with insurers and other interested parties to expedite the claims process and effectively managing clients expectations. You will manage claims from receipt of notification of loss through to conclusion. To be considered for this role, previous claims handling experience is essential, be that in a broker, insurer or loss adjusters. As a minimum, this must include Household or Motor claims experience, as they can provide training on the commercial lines claims they handle if needed , as well as being keen to speak to those with current commercial claims handling experience. The team is very experienced dealing with Motor Claims so those with either good Motor or strong Household/Property Claims experience would be of particular interest. You must also possess excellent interpersonal skills, including listening, verbal and written communication with the ability to communicate effectively. You will be rewarded with a very competitive starting salary of £27,000-£35,000 dependant on experience. Office Hours are Monday to Friday, 9am - 5pm (please note this role is fully office based) If you would like to discuss this role in more detail, please contact Lesley at CKB Recruitment.
Feb 11, 2026
Full time
We are currently recruiting for a well-known insurance group that has shown some really impressive organic growth over the last couple of years and offers a great place to work for those who wish to progress their career in a warm and supportive environment. The company is now keen to bring on board a new Claims Handler to their team. Based in Chislehurst, you will be required to handle and manage its wide range of commercial claims. The firm specialises in providing bespoke insurance solutions to a diverse range of commercial and corporate customers and generates a great deal of referral business as a result of its professional approach. The company is owner-led, and as a result, offers fantastic career development for hard-working and ambitious people. You will handle a variety of claims including Commercial Motor, Property, Employers Liability, Motor, Household and Public Liability. You will be responsible for delivering a high-quality professional advice service to clients regarding any claims issues, liaising with insurers and other interested parties to expedite the claims process and effectively managing clients expectations. You will manage claims from receipt of notification of loss through to conclusion. To be considered for this role, previous claims handling experience is essential, be that in a broker, insurer or loss adjusters. As a minimum, this must include Household or Motor claims experience, as they can provide training on the commercial lines claims they handle if needed , as well as being keen to speak to those with current commercial claims handling experience. The team is very experienced dealing with Motor Claims so those with either good Motor or strong Household/Property Claims experience would be of particular interest. You must also possess excellent interpersonal skills, including listening, verbal and written communication with the ability to communicate effectively. You will be rewarded with a very competitive starting salary of £27,000-£35,000 dependant on experience. Office Hours are Monday to Friday, 9am - 5pm (please note this role is fully office based) If you would like to discuss this role in more detail, please contact Lesley at CKB Recruitment.
Claims Call Handler Huntingdon Monday - Friday, 9.45am 6.00pm £24,684 per annum Permanent We are working with a highly reputable organisation that is looking to recruit a dedicated Claims Call Handler to join their thriving customer service team. This is a fantastic opportunity for someone with previous call handling experience who enjoys providing a first-class service with. In this role you will be responsible for your own claim s caseload ensuring the highest standards of customer service are consistently delivered within agreed service level agreements for key client contracts. Responsibilities: Manage claims from initial notification to completion, providing excellent support and timely updates. Handle all communications with policyholders, clients, and technicians. Support dispatch during busy periods to maximise efficiency. Attend occasional internal/external client meetings. Maintain and review claims portfolios, update systems regularly. Report complaints or issues promptly per company procedures. Suggest process and system improvements to enhance efficiency. Achieve targets for call handling, quality, and personal performance. Prioritise workload to meet deadlines and service levels. Investigate and resolve customer or job-related queries. Manage case files, diaries, and excess payments. Out of hours: gather claim details and coordinate technician callouts to meet SLAs. Knowledge & Skills Proficient in Word, Excel, Gmail, and internal systems. Strong understanding of company products, SLAs, FCA, DPA, and TCF regulations. Excellent communication, organisation, and problem-solving skills. Good general education (GCSE English & Maths or equivalent). Relevant claims or administrative experience preferred. Computer literacy essential.
Feb 11, 2026
Full time
Claims Call Handler Huntingdon Monday - Friday, 9.45am 6.00pm £24,684 per annum Permanent We are working with a highly reputable organisation that is looking to recruit a dedicated Claims Call Handler to join their thriving customer service team. This is a fantastic opportunity for someone with previous call handling experience who enjoys providing a first-class service with. In this role you will be responsible for your own claim s caseload ensuring the highest standards of customer service are consistently delivered within agreed service level agreements for key client contracts. Responsibilities: Manage claims from initial notification to completion, providing excellent support and timely updates. Handle all communications with policyholders, clients, and technicians. Support dispatch during busy periods to maximise efficiency. Attend occasional internal/external client meetings. Maintain and review claims portfolios, update systems regularly. Report complaints or issues promptly per company procedures. Suggest process and system improvements to enhance efficiency. Achieve targets for call handling, quality, and personal performance. Prioritise workload to meet deadlines and service levels. Investigate and resolve customer or job-related queries. Manage case files, diaries, and excess payments. Out of hours: gather claim details and coordinate technician callouts to meet SLAs. Knowledge & Skills Proficient in Word, Excel, Gmail, and internal systems. Strong understanding of company products, SLAs, FCA, DPA, and TCF regulations. Excellent communication, organisation, and problem-solving skills. Good general education (GCSE English & Maths or equivalent). Relevant claims or administrative experience preferred. Computer literacy essential.
Ernest Gordon Recruitment Limited
Woolston, Warrington
Mechanic (Progression to Automotive Technical Advisor) 26,000 + Office Based + Monday-Friday + Progression + Training + Hybrid work + Company Benefits Warrington Are you a Vehicle Mechanic or similar looking to move off the tools into an office based role? On offer is a local, Monday-Friday role within a stable and well-established yet growing Automotive services and solutions provider who offer a great work life balance and the chance to continually progress your career. This company are a well-established yet growing provider of varying services and solutions within the automotive industry to a broad customer base ranging from car dealers to major groups. They have continually grown to the point they have a multi-million turnover and are looking to grow their friendly team at their office in Warrington. This role will see you taking calls from a range of customers to provide technical support and to understand issues with their vehicles and how these fall into place with their existing warranty agreements. You will also undertake quality checking of documents and liaising with dealerships and hands on mechanics as you work Monday-Friday 8am-4pm and 9am - 5pm on rotation, with an hour lunch. This permanent role would suit a Vehicle Mechanic looking to move off the tools into a call centre environment within a well-established company offering a good work life balance and hybrid working. The Role: Assess validity and costings of claims Advising customers on next steps in repair process Manage relationships with customers, dealerships and repairers Deal with customer enquiries and complaints Monday-Friday 9am-5pm / 8am-4pm (rotating) Friendly office environment and team The Person: Mechanic or similar Looking to move off the tools into an office based role Commutable to Warrington Mechanic, Vehicle, Automotive, Claims, Handler, Assessor, Analyst, Technician, Coordinator, Customer, Monday-Friday, B2B, Hybrid, Training, North West, Liverpool, Warrington, Manchester Reference number: BBBH23372 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Feb 10, 2026
Full time
Mechanic (Progression to Automotive Technical Advisor) 26,000 + Office Based + Monday-Friday + Progression + Training + Hybrid work + Company Benefits Warrington Are you a Vehicle Mechanic or similar looking to move off the tools into an office based role? On offer is a local, Monday-Friday role within a stable and well-established yet growing Automotive services and solutions provider who offer a great work life balance and the chance to continually progress your career. This company are a well-established yet growing provider of varying services and solutions within the automotive industry to a broad customer base ranging from car dealers to major groups. They have continually grown to the point they have a multi-million turnover and are looking to grow their friendly team at their office in Warrington. This role will see you taking calls from a range of customers to provide technical support and to understand issues with their vehicles and how these fall into place with their existing warranty agreements. You will also undertake quality checking of documents and liaising with dealerships and hands on mechanics as you work Monday-Friday 8am-4pm and 9am - 5pm on rotation, with an hour lunch. This permanent role would suit a Vehicle Mechanic looking to move off the tools into a call centre environment within a well-established company offering a good work life balance and hybrid working. The Role: Assess validity and costings of claims Advising customers on next steps in repair process Manage relationships with customers, dealerships and repairers Deal with customer enquiries and complaints Monday-Friday 9am-5pm / 8am-4pm (rotating) Friendly office environment and team The Person: Mechanic or similar Looking to move off the tools into an office based role Commutable to Warrington Mechanic, Vehicle, Automotive, Claims, Handler, Assessor, Analyst, Technician, Coordinator, Customer, Monday-Friday, B2B, Hybrid, Training, North West, Liverpool, Warrington, Manchester Reference number: BBBH23372 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Senior Industrial Disease Associate Handler Location: Leeds / Bradford / Manchester - Hybrid Circa 42,500k Basic + Bonus & Excellent Benefits Package IPS Group is working with a leading global professional services organisation that is seeking to recruit several experienced Claims Handlers to join their expanding Claims Management Team. This is a fantastic opportunity for someone looking to progress
Feb 10, 2026
Full time
Senior Industrial Disease Associate Handler Location: Leeds / Bradford / Manchester - Hybrid Circa 42,500k Basic + Bonus & Excellent Benefits Package IPS Group is working with a leading global professional services organisation that is seeking to recruit several experienced Claims Handlers to join their expanding Claims Management Team. This is a fantastic opportunity for someone looking to progress
Senior Industrial Disease Associate Handler Location: Leeds / Bradford / Manchester - Hybrid Circa 42,500k Basic + Bonus & Excellent Benefits Package IPS Group is working with a leading global professional services organisation that is seeking to recruit several experienced Claims Handlers to join their expanding Claims Management Team click apply for full job details
Feb 10, 2026
Full time
Senior Industrial Disease Associate Handler Location: Leeds / Bradford / Manchester - Hybrid Circa 42,500k Basic + Bonus & Excellent Benefits Package IPS Group is working with a leading global professional services organisation that is seeking to recruit several experienced Claims Handlers to join their expanding Claims Management Team click apply for full job details
Travel Insurance Claims Handler Cardiff (Hybrid Working) Yolk Recruitment are pleased to be working in partnership with a leading international travel insurance provider, to recruit a Travel Insurance Claims Handler for their growing Cardiff team. This is a full-time, permanent role, offering a hybrid working model (2-3 days a week in the office). This is a great opportunity to join a supportive and friendly claims team, where you will manage claims from first notification through to settlement and have a genuine opportunity to contribute to improving the customer experience. What you'll be doing Managing your own caseload of travel insurance claims from initial report through to closure Providing a high standard of customer service to policyholders, third parties and suppliers Assessing indemnity, liability and quantum in line with policy Negotiating claim settlements and arranging payments within agreed authority levels Identifying potential fraud indicators What you'll bring Experience working in a travel insurance claims environment (essential) Strong communication skills and the ability to build effective working relationships with customers, third parties and suppliers A self-motivated and organised approach, with the ability to work well within a team Confidence in managing a busy caseload and meeting deadlines The ability to interpret information and data to identify trends and support improvements A genuine commitment to delivering a positive and fair customer experience What you will get in return: Salary depending on experience. 33 days' annual leave inc bank hols Option to buy or sell up holiday per year. A great central Cardiff office location with hybrid working options. Discounted gym membership and Cycle to Work scheme. Employee Assistance Programme Optional Healthcare Cash Plan and Dental Insurance. Support for professional training and qualifications, helping you grow your career. Regular social events to connect with colleagues.
Feb 09, 2026
Full time
Travel Insurance Claims Handler Cardiff (Hybrid Working) Yolk Recruitment are pleased to be working in partnership with a leading international travel insurance provider, to recruit a Travel Insurance Claims Handler for their growing Cardiff team. This is a full-time, permanent role, offering a hybrid working model (2-3 days a week in the office). This is a great opportunity to join a supportive and friendly claims team, where you will manage claims from first notification through to settlement and have a genuine opportunity to contribute to improving the customer experience. What you'll be doing Managing your own caseload of travel insurance claims from initial report through to closure Providing a high standard of customer service to policyholders, third parties and suppliers Assessing indemnity, liability and quantum in line with policy Negotiating claim settlements and arranging payments within agreed authority levels Identifying potential fraud indicators What you'll bring Experience working in a travel insurance claims environment (essential) Strong communication skills and the ability to build effective working relationships with customers, third parties and suppliers A self-motivated and organised approach, with the ability to work well within a team Confidence in managing a busy caseload and meeting deadlines The ability to interpret information and data to identify trends and support improvements A genuine commitment to delivering a positive and fair customer experience What you will get in return: Salary depending on experience. 33 days' annual leave inc bank hols Option to buy or sell up holiday per year. A great central Cardiff office location with hybrid working options. Discounted gym membership and Cycle to Work scheme. Employee Assistance Programme Optional Healthcare Cash Plan and Dental Insurance. Support for professional training and qualifications, helping you grow your career. Regular social events to connect with colleagues.
Corporate Claims HandlerStevenson Risk SolutionsBelfast, Northern Ireland About Us Stevenson Risk Solutions is a dynamic and client-focused insurance broker and risk management firm based in Belfast. We provide tailored insurance and claims support to a diverse portfolio of corporate clients across multiple sectors. Our mission is to deliver expert advice, exceptional service, and robust support when
Feb 09, 2026
Full time
Corporate Claims HandlerStevenson Risk SolutionsBelfast, Northern Ireland About Us Stevenson Risk Solutions is a dynamic and client-focused insurance broker and risk management firm based in Belfast. We provide tailored insurance and claims support to a diverse portfolio of corporate clients across multiple sectors. Our mission is to deliver expert advice, exceptional service, and robust support when
Health & Safety Compliance Officer Location: Hartshill Warwickshire Contract: Full-Time, Permanent (40 hours per week) About the Role We are seeking a highly proactive and technically skilled Health & Safety Compliance Officer to lead and promote a strong safety culture across our site. The successful candidate will ensure full compliance with UK Health & Safety legislation, company policies, and industry best practices specifically in high-risk areas such as Permit to Work systems, Fire Safety, Asbestos, and Legionella control. This role is critical to ensuring that operational activities are carried out safely and responsibly. You will act as a key technical specialist, conduct thorough investigations, oversee statutory compliance, mentor teams, and drive continuous improvement to maintain a safe and legally compliant working environment. Key Responsibilities Statutory Compliance, Systems & Documentation Maintain and review Risk Assessments, Safe Working Procedures, Fire Risk Assessments and other site-specific documentation, updating every two years or following process changes (including Young Workers, Pregnant Workers and Confined Space assessments). Develop, implement, and strictly manage the site s Permit to Work (PTW) system for high-risk activities (hot work, confined spaces, live work, contractor control). Ensure statutory inspection and certification of lifting equipment and pressure systems in accordance with LOLER and PSSR . Oversee COSHH compliance including hazardous substance control, updating assessments, and managing the Asbestos Management Plan . Ensure full compliance with Legionella control requirements (L8 ACOP), including record-keeping and coordination with contractors. Verify competence and documentation of all external contractors, particularly scaffolding providers. Monitoring, Audit & Performance Ensure routine workplace inspections by supervisors and managers are completed and actioned. Chair and minute quarterly Health & Safety Committee meetings, monitoring progress on actions. Oversee First Aid compliance, training, and equipment across the site. Produce monthly accident statistics and KPIs, sharing with Group Health and Safety and ensuring visibility across the site. Fire & Emergency Management Manage weekly fire alarm testing and ensure compliance of fire systems. Ensure annual inspections of all firefighting equipment. Maintain up-to-date emergency and evacuation procedures. Organise fire drills every six months and ensure adequate numbers of trained Fire Marshals. Incident Management & Investigation Lead investigations into accidents, incidents, and near-misses, determining root causes and implementing corrective actions. Prepare mandatory external reports, including RIDDOR submissions. Coordinate site occupational health and health surveillance programmes. Equipment & Training Manage the inspection, servicing, and calibration of critical safety equipment (gas detectors, confined space equipment, SCBA, pressure systems). Deliver internal safety training and inductions; coach managers and supervisors on their H&S responsibilities. Conduct routine site inspections (daily/weekly/monthly). Carry out contractor and new employee safety inductions. Arrange external training for FLT, Telehandler, MEWP, Shunter etc., and maintain training matrices. Key Relationships Line Managers and Supervisors Operational Teams Environment Agency HSE External Contractors and Regulatory Bodies Group Health & Safety Co-ordinator Site Services Manager Person Specification Education & Qualifications NEBOSH National General Certificate or equivalent (Essential) Level 3 Fire Risk Assessment / Fire Safety Management Qualification (Essential) Good standard of education incl. English & Maths (Essential) First Aid at Work (Essential) Accredited Asbestos Awareness training (Essential) Accredited Legionella Awareness training (Essential) Accredited Confined Space Entry and Rescue training (Essential) Knowledge Strong working knowledge of key UK safety legislation (HASAWA, PUWER, LOLER, COSHH, CDM etc.) (Essential) Understanding of manufacturing or similar industrial environments (Desirable) Experience Minimum 2 years experience in a Health & Safety role within manufacturing/industrial environment (Essential) Experience preparing professional documentation for regulators or external agencies (e.g., RIDDOR, insurance claims, HSE submissions) (Essential) Working Conditions Split between office and on-site environments Exposure to unpleasant sights, smells, or waste-related conditions Full-time permanent role, typically Monday Friday (hours to be confirmed) How to Apply Please send your CV and cover letter to (url removed), quoting Health & Safety Compliance Officer Application in the subject line.
Feb 08, 2026
Full time
Health & Safety Compliance Officer Location: Hartshill Warwickshire Contract: Full-Time, Permanent (40 hours per week) About the Role We are seeking a highly proactive and technically skilled Health & Safety Compliance Officer to lead and promote a strong safety culture across our site. The successful candidate will ensure full compliance with UK Health & Safety legislation, company policies, and industry best practices specifically in high-risk areas such as Permit to Work systems, Fire Safety, Asbestos, and Legionella control. This role is critical to ensuring that operational activities are carried out safely and responsibly. You will act as a key technical specialist, conduct thorough investigations, oversee statutory compliance, mentor teams, and drive continuous improvement to maintain a safe and legally compliant working environment. Key Responsibilities Statutory Compliance, Systems & Documentation Maintain and review Risk Assessments, Safe Working Procedures, Fire Risk Assessments and other site-specific documentation, updating every two years or following process changes (including Young Workers, Pregnant Workers and Confined Space assessments). Develop, implement, and strictly manage the site s Permit to Work (PTW) system for high-risk activities (hot work, confined spaces, live work, contractor control). Ensure statutory inspection and certification of lifting equipment and pressure systems in accordance with LOLER and PSSR . Oversee COSHH compliance including hazardous substance control, updating assessments, and managing the Asbestos Management Plan . Ensure full compliance with Legionella control requirements (L8 ACOP), including record-keeping and coordination with contractors. Verify competence and documentation of all external contractors, particularly scaffolding providers. Monitoring, Audit & Performance Ensure routine workplace inspections by supervisors and managers are completed and actioned. Chair and minute quarterly Health & Safety Committee meetings, monitoring progress on actions. Oversee First Aid compliance, training, and equipment across the site. Produce monthly accident statistics and KPIs, sharing with Group Health and Safety and ensuring visibility across the site. Fire & Emergency Management Manage weekly fire alarm testing and ensure compliance of fire systems. Ensure annual inspections of all firefighting equipment. Maintain up-to-date emergency and evacuation procedures. Organise fire drills every six months and ensure adequate numbers of trained Fire Marshals. Incident Management & Investigation Lead investigations into accidents, incidents, and near-misses, determining root causes and implementing corrective actions. Prepare mandatory external reports, including RIDDOR submissions. Coordinate site occupational health and health surveillance programmes. Equipment & Training Manage the inspection, servicing, and calibration of critical safety equipment (gas detectors, confined space equipment, SCBA, pressure systems). Deliver internal safety training and inductions; coach managers and supervisors on their H&S responsibilities. Conduct routine site inspections (daily/weekly/monthly). Carry out contractor and new employee safety inductions. Arrange external training for FLT, Telehandler, MEWP, Shunter etc., and maintain training matrices. Key Relationships Line Managers and Supervisors Operational Teams Environment Agency HSE External Contractors and Regulatory Bodies Group Health & Safety Co-ordinator Site Services Manager Person Specification Education & Qualifications NEBOSH National General Certificate or equivalent (Essential) Level 3 Fire Risk Assessment / Fire Safety Management Qualification (Essential) Good standard of education incl. English & Maths (Essential) First Aid at Work (Essential) Accredited Asbestos Awareness training (Essential) Accredited Legionella Awareness training (Essential) Accredited Confined Space Entry and Rescue training (Essential) Knowledge Strong working knowledge of key UK safety legislation (HASAWA, PUWER, LOLER, COSHH, CDM etc.) (Essential) Understanding of manufacturing or similar industrial environments (Desirable) Experience Minimum 2 years experience in a Health & Safety role within manufacturing/industrial environment (Essential) Experience preparing professional documentation for regulators or external agencies (e.g., RIDDOR, insurance claims, HSE submissions) (Essential) Working Conditions Split between office and on-site environments Exposure to unpleasant sights, smells, or waste-related conditions Full-time permanent role, typically Monday Friday (hours to be confirmed) How to Apply Please send your CV and cover letter to (url removed), quoting Health & Safety Compliance Officer Application in the subject line.
IBA Client Account Handler Your new company A prominent specialist insurance broker based in London, celebrated for its energetic culture, flexible hybrid working model, and strong dedication to employee development. With a typical pattern of 2-3 days in the office, this organisation provides a dynamic environment where your expertise is recognised and your career progression is genuinely supported. Diversity, innovation, and collaboration sit at the core of their approach. Your new role As an IBA Client Account Handler, you will oversee a portfolio of client accounts across multiple brands, playing a key role in maintaining the financial integrity of the business. Your responsibilities will include: Investigating and allocating cash Leading credit control activity and ensuring prompt debt recovery Processing payments for claims and return premiums Producing accurate and timely management information (MI) Working closely with internal teams and external stakeholders to resolve queries ️ Ensuring full compliance with FCA CASS 5 Client Money Rules ️ Maintaining accurate and up to date accounting ledgers and records Building strong working relationships to support financial performance This is a hands on, detail driven role where your accuracy, resilience, and communication skills will be essential. What you'll need to succeed Proven experience in an IBA role Strong MS Office skills Knowledge of Global XB (preferred) Excellent communication and stakeholder management abilities A proactive, professional, and determined approach What you'll get in return Competitive salary 10% employer pension contribution (with 5% employee input) Generous annual leave entitlement Private medical insurance Annual bonus scheme Discounts at major retailers, gyms, restaurants, and more ️ Access to wellbeing programmes and career development support A vibrant, inclusive culture with regular social events and recognition initiatives What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 08, 2026
Full time
IBA Client Account Handler Your new company A prominent specialist insurance broker based in London, celebrated for its energetic culture, flexible hybrid working model, and strong dedication to employee development. With a typical pattern of 2-3 days in the office, this organisation provides a dynamic environment where your expertise is recognised and your career progression is genuinely supported. Diversity, innovation, and collaboration sit at the core of their approach. Your new role As an IBA Client Account Handler, you will oversee a portfolio of client accounts across multiple brands, playing a key role in maintaining the financial integrity of the business. Your responsibilities will include: Investigating and allocating cash Leading credit control activity and ensuring prompt debt recovery Processing payments for claims and return premiums Producing accurate and timely management information (MI) Working closely with internal teams and external stakeholders to resolve queries ️ Ensuring full compliance with FCA CASS 5 Client Money Rules ️ Maintaining accurate and up to date accounting ledgers and records Building strong working relationships to support financial performance This is a hands on, detail driven role where your accuracy, resilience, and communication skills will be essential. What you'll need to succeed Proven experience in an IBA role Strong MS Office skills Knowledge of Global XB (preferred) Excellent communication and stakeholder management abilities A proactive, professional, and determined approach What you'll get in return Competitive salary 10% employer pension contribution (with 5% employee input) Generous annual leave entitlement Private medical insurance Annual bonus scheme Discounts at major retailers, gyms, restaurants, and more ️ Access to wellbeing programmes and career development support A vibrant, inclusive culture with regular social events and recognition initiatives What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
IBA Account Handler Your new company An established and progressive insurance brokerage based in London, offering a hybrid working pattern (typically 2-3 days in the office). The business is recognised for its inclusive culture, strong focus on employee growth, and lively office environment. With an emphasis on flexibility, wellbeing, and long term development, this is a place where you're encouraged to shape your role and build a career across a wider group. Your new role As an IBA Account Handler, you will oversee a portfolio of client accounts and manage all aspects of Insurance Broking Accounts (IBA) across multiple brands. Your responsibilities will include: Investigating and allocating cash Leading credit control activity and ensuring prompt debt collection Processing payments for claims and return premiums Producing accurate, timely MI reports Working with internal teams and external partners to resolve queries Preparing and issuing statements of account ️ Ensuring adherence to FCA CASS 5 Client Money Rules ️ Maintaining accurate ledgers and financial records Identifying potential bad debts and escalating where required Building strong working relationships to support financial performance This is a detail focused, client centric role where your financial expertise and communication skills will be essential. What you'll need to succeed Previous experience in an IBA role Strong MS Office capability Knowledge of Global XB (advantageous) Excellent written and verbal communication skills Ability to influence stakeholders and resolve issues effectively A proactive, resilient, and professional approach What you'll get in return Competitive salary 10% employer pension contribution (with 5% employee input) Generous annual leave allowance Private medical insurance Annual bonus scheme Discounts at major retailers, gyms, restaurants, and more ️ Access to wellbeing initiatives and career development support A vibrant, inclusive culture with regular social events and recognition programmes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 08, 2026
Full time
IBA Account Handler Your new company An established and progressive insurance brokerage based in London, offering a hybrid working pattern (typically 2-3 days in the office). The business is recognised for its inclusive culture, strong focus on employee growth, and lively office environment. With an emphasis on flexibility, wellbeing, and long term development, this is a place where you're encouraged to shape your role and build a career across a wider group. Your new role As an IBA Account Handler, you will oversee a portfolio of client accounts and manage all aspects of Insurance Broking Accounts (IBA) across multiple brands. Your responsibilities will include: Investigating and allocating cash Leading credit control activity and ensuring prompt debt collection Processing payments for claims and return premiums Producing accurate, timely MI reports Working with internal teams and external partners to resolve queries Preparing and issuing statements of account ️ Ensuring adherence to FCA CASS 5 Client Money Rules ️ Maintaining accurate ledgers and financial records Identifying potential bad debts and escalating where required Building strong working relationships to support financial performance This is a detail focused, client centric role where your financial expertise and communication skills will be essential. What you'll need to succeed Previous experience in an IBA role Strong MS Office capability Knowledge of Global XB (advantageous) Excellent written and verbal communication skills Ability to influence stakeholders and resolve issues effectively A proactive, resilient, and professional approach What you'll get in return Competitive salary 10% employer pension contribution (with 5% employee input) Generous annual leave allowance Private medical insurance Annual bonus scheme Discounts at major retailers, gyms, restaurants, and more ️ Access to wellbeing initiatives and career development support A vibrant, inclusive culture with regular social events and recognition programmes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Corporate Claims Handler Stevenson Risk Solutions Belfast, Northern Ireland About Us Stevenson Risk Solutions is a dynamic and client-focused insurance broker and risk management firm based in Belfast. We provide tailored insurance and claims support to a diverse portfolio of corporate clients across multiple sectors click apply for full job details
Feb 07, 2026
Full time
Corporate Claims Handler Stevenson Risk Solutions Belfast, Northern Ireland About Us Stevenson Risk Solutions is a dynamic and client-focused insurance broker and risk management firm based in Belfast. We provide tailored insurance and claims support to a diverse portfolio of corporate clients across multiple sectors click apply for full job details
