The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues, together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours: 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office - 1 day a week in office. Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Apr 01, 2026
Full time
The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues, together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours: 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office - 1 day a week in office. Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues, together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours: 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office - 1 day a week in office. Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Apr 01, 2026
Full time
The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues, together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours: 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office - 1 day a week in office. Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Family Paralegal / Legal Assistant Location: Central London - Office Based Salary: up to 30,000 Experience: Minimum 1 year Family Law experience OVERVIEW A highly regarded Legal 500 law firm based in Central London is seeking a Family Paralegal / Legal Assistant to join its well-established Family team. This is an excellent opportunity for a candidate with at least 1 year's Family Law experience who is looking to develop their career within a respected City practice while supporting experienced solicitors on a varied caseload. RESPONSIBILITIES Supporting partners and solicitors on a range of private family matters, including divorce, financial remedy proceedings, and private children work Assisting with case preparation and drafting correspondence Preparing and collating court bundles and legal documents Liaising with clients, counsel, courts, and third parties Assisting with court forms and applications Managing diaries, key dates, and providing general administrative support to the team ABOUT YOU Minimum 1 year's experience within Family Law (Paralegal or Legal Assistant level) Strong organisational and communication skills Ability to work effectively within a busy team environment A genuine interest in developing a career within Family Law BENEFITS Opportunity to join a respected Legal 500 firm in Central London Exposure to high-quality private family work Supportive and collaborative team environment Excellent opportunity to further develop your career within a well-regarded Family team If this sounds like the right opportunity for you, apply today or contact me using the details below for a confidential conversation: E: P: (phone number removed)
Apr 01, 2026
Full time
Family Paralegal / Legal Assistant Location: Central London - Office Based Salary: up to 30,000 Experience: Minimum 1 year Family Law experience OVERVIEW A highly regarded Legal 500 law firm based in Central London is seeking a Family Paralegal / Legal Assistant to join its well-established Family team. This is an excellent opportunity for a candidate with at least 1 year's Family Law experience who is looking to develop their career within a respected City practice while supporting experienced solicitors on a varied caseload. RESPONSIBILITIES Supporting partners and solicitors on a range of private family matters, including divorce, financial remedy proceedings, and private children work Assisting with case preparation and drafting correspondence Preparing and collating court bundles and legal documents Liaising with clients, counsel, courts, and third parties Assisting with court forms and applications Managing diaries, key dates, and providing general administrative support to the team ABOUT YOU Minimum 1 year's experience within Family Law (Paralegal or Legal Assistant level) Strong organisational and communication skills Ability to work effectively within a busy team environment A genuine interest in developing a career within Family Law BENEFITS Opportunity to join a respected Legal 500 firm in Central London Exposure to high-quality private family work Supportive and collaborative team environment Excellent opportunity to further develop your career within a well-regarded Family team If this sounds like the right opportunity for you, apply today or contact me using the details below for a confidential conversation: E: P: (phone number removed)
FIND are a specialist staffing business servicing the Further Education & Apprenticeship markets across the UK. We are delighted to be representing an inspirational and well respected Cambridge based centre of learning to hire a Bricklaying and Groundwork Lecturer. Our client have outstanding teaching and leisure facilities and a reputation for excellence in a number of fields. Their campus facilities are among the best in the country, and you'll find a modern teaching environment with lots of energy and interaction. Their investment in staff has been formally recognised in being accredited with Investors in People Gold status. About the role This exciting role will involve the delivery of the Bricklaying and Groundwork courses to a wide range of learners, in both practical and theoretical settings. You will provide high quality teaching and access to learning in addition to undertaking associated tutorial duties. It is expected that the post holder will over time contribute to course design, development of programmes, and the expansion of the area generally. The job role will also include contributing to the continued development of the department, providing tutorial support for learners, and carrying out the associated administrative tasks connected with the post. We are looking for The successful candidate will need to have relevant industry experience in the Construction/Bricklaying sector and be able to demonstrate in depth subject knowledge with at least a Level 3 vocational qualification in Bricklaying. This role is open to both qualified lecturers and individuals with bricklaying experience who are keen to move into the Education sector. Why join us? 42 days annual leave per annum Generous pension scheme - 28% employer contribution Discounted rates on Apple products Free gym membership option and discounted classes BUPA Health Expenses cash plan and Occupational Health services Free independent telephone counselling service with our Employee Assistant Programme
Apr 01, 2026
Full time
FIND are a specialist staffing business servicing the Further Education & Apprenticeship markets across the UK. We are delighted to be representing an inspirational and well respected Cambridge based centre of learning to hire a Bricklaying and Groundwork Lecturer. Our client have outstanding teaching and leisure facilities and a reputation for excellence in a number of fields. Their campus facilities are among the best in the country, and you'll find a modern teaching environment with lots of energy and interaction. Their investment in staff has been formally recognised in being accredited with Investors in People Gold status. About the role This exciting role will involve the delivery of the Bricklaying and Groundwork courses to a wide range of learners, in both practical and theoretical settings. You will provide high quality teaching and access to learning in addition to undertaking associated tutorial duties. It is expected that the post holder will over time contribute to course design, development of programmes, and the expansion of the area generally. The job role will also include contributing to the continued development of the department, providing tutorial support for learners, and carrying out the associated administrative tasks connected with the post. We are looking for The successful candidate will need to have relevant industry experience in the Construction/Bricklaying sector and be able to demonstrate in depth subject knowledge with at least a Level 3 vocational qualification in Bricklaying. This role is open to both qualified lecturers and individuals with bricklaying experience who are keen to move into the Education sector. Why join us? 42 days annual leave per annum Generous pension scheme - 28% employer contribution Discounted rates on Apple products Free gym membership option and discounted classes BUPA Health Expenses cash plan and Occupational Health services Free independent telephone counselling service with our Employee Assistant Programme
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to help change lives and an interest in mental health? Maintenance Operative - £32,760 to £38,220 per annum (Salaries vary depending on experience) Hours 37 hours per week, Monday to Friday, 9am -5pm. Service Housing and Maintenance, AGP, Oxford. We are looking for a reliable individual with multitrade experience to undertake effective and efficient repairs, general maintenance and other tasks relating to all Response properties both occupied and empty. The successful candidate will be confident in working from their own initiative and will ensure that Response values and principles of excellent customer service are visible in all interactions and communication with internal and external stakeholders. We are looking forward to welcoming this person into our friendly, dedicated team. What You ll Be Doing: Overall job responsibility Further detail can be viewed in the Job Description. Some of the core duties include: To undertake on a day to day basis multi trade repairs and maintenance on behalf of Response at occupied and unoccupied homes. To carry out effective repairs, maintenance and replacements to include but not limited to, day to day repairs, planned improvements, property refurbishments and cyclical compliance work. To use a Personal Digital Assistant (PDA) and plan the days duties to ensure efficiency and effectiveness. To reporting all defects/damages which require specialist repair. To follow and adhere to all company policies and procedures. To attend all mandatory training required to complete and maintain your role, ensuring you keep up-to-date with changes to specific laws and legislation that are relevant to your role. To comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe by conducting regular checks within all areas and departments as required. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: Experience of building repairs and maintenance. Demonstrable experience of carrying out multi trade work. Working knowledge of Health & safety Regulations and the Health & Safety At Work Act (HSAWA). Understanding of Control of Substances hazardous to Health ( COSHH). Ability to communicate effectively with colleagues, residents and members of the public. Ability to show initiative and work towards ensuring the smooth running of the service. Full clean UK manual Drivers Licence. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping. EAP - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments. Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. If this Maintenance Operative position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing Date 04/05/2026. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
Apr 01, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to help change lives and an interest in mental health? Maintenance Operative - £32,760 to £38,220 per annum (Salaries vary depending on experience) Hours 37 hours per week, Monday to Friday, 9am -5pm. Service Housing and Maintenance, AGP, Oxford. We are looking for a reliable individual with multitrade experience to undertake effective and efficient repairs, general maintenance and other tasks relating to all Response properties both occupied and empty. The successful candidate will be confident in working from their own initiative and will ensure that Response values and principles of excellent customer service are visible in all interactions and communication with internal and external stakeholders. We are looking forward to welcoming this person into our friendly, dedicated team. What You ll Be Doing: Overall job responsibility Further detail can be viewed in the Job Description. Some of the core duties include: To undertake on a day to day basis multi trade repairs and maintenance on behalf of Response at occupied and unoccupied homes. To carry out effective repairs, maintenance and replacements to include but not limited to, day to day repairs, planned improvements, property refurbishments and cyclical compliance work. To use a Personal Digital Assistant (PDA) and plan the days duties to ensure efficiency and effectiveness. To reporting all defects/damages which require specialist repair. To follow and adhere to all company policies and procedures. To attend all mandatory training required to complete and maintain your role, ensuring you keep up-to-date with changes to specific laws and legislation that are relevant to your role. To comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe by conducting regular checks within all areas and departments as required. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: Experience of building repairs and maintenance. Demonstrable experience of carrying out multi trade work. Working knowledge of Health & safety Regulations and the Health & Safety At Work Act (HSAWA). Understanding of Control of Substances hazardous to Health ( COSHH). Ability to communicate effectively with colleagues, residents and members of the public. Ability to show initiative and work towards ensuring the smooth running of the service. Full clean UK manual Drivers Licence. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping. EAP - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments. Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. If this Maintenance Operative position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing Date 04/05/2026. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
Independent Commission for Reconciliation and Information Recovery (ICRIR)
Reports and Findings Assistant About The Role We are recruiting Reports and Findings Assistants to be part of the Independent Commission for Reconciliation and Information Recovery (ICRIR), as part of the Reports and Findings Team. The role comes at an important time as the Commission transitions to become the Legacy Commission. In this role you will work as part of a dedicated team supporting the Chief Commissioner (and the Independent Panel of Judges when the ICRIR becomes the Legacy Commission) to discharge their statutory duty to produce and publish reports. The Reports and Findings Team is responsible for testing and analysing the evidence at the conclusion of each investigation, making findings, and writing reports that record those findings consistently in the Commission's style. The team also manages the statutory representations process. This is a challenging and rewarding role. We are seeking a committed person with a keen eye for detail who can work in a trauma-informed way. You will need to be objective, able to use sound judgment and knowledge to analyse high volumes of evidence to assist with the production of quality written reports and ensure that robust processes are consistently applied. You will thrive in a culture of continuous learning and improvement, based on feedback and honest self-assessment. Reports are the product on which the Commission will be judged and will be closely scrutinised. In this role you will ensure, together with your team, that they are produced to a very high standard, deliver real value to requesting individuals or families, and support the Commission's principal objective of promoting reconciliation. We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. Key Responsibilities Review and organise documentary evidence and data relevant to the work of the Reports and Findings Team and present it in a preferred format to assist the drafting of reports, fact-checking and ensuring accuracy. Support the team's work by writing the initial drafts of reports or parts of reports, prepared to the house style. Support Reports and Findings Officers by using judgment and reasoning to make recommendations and suggestions about what findings can be made in individual cases, including where evidential gaps or inconsistencies exist. Work with and provide support to Reports and Findings Officers at meetings and case reviews, deputising in their absence when requested. Provide administrative and proofreading support to the Reports and Findings Team. Provide support during the statutory representations process, including making recommendations to the team, preparing and indexing any annexes to reports, assisting with disclosure to eligible individuals and public authorities. Liaise with internal colleagues and external bodies/stakeholders/relevant authorities where necessary. Ensure deadlines and quality measures are adhered to. Ensure compliance with all relevant policy, procedures, and guidance. Key policies include managing the disclosure of sensitive information; compliance with report-writing guidance; safeguarding; representations; and the approach to publication. Build and maintain strong working relationships with senior members of the Reports and Findings Team and, through them, the Chief Commissioner. Ensure the Chief Commissioner and Director of Reports and Findings' preferences are reflected throughout your work. Establish and maintain constructive, professional relationships with other key teams across the Commission, including the Case Support Team, Information Recovery Team, General Counsel, Support and TRIM Team and Strategic Advisory colleagues. Help to create an inclusive environment which values diversity, encourages continuous learning and development, and welcomes feedback. Support the Findings team in carrying out any other duties that the team may reasonably require. Person Specification Essential Criteria Strong written and verbal communication skills, including the ability to draft in a clear, structured and impactful way, accessible to diverse audiences. Strong ability to analyse, challenge, evaluate and weigh up multiple sources of evidence to draw out key points, reach balanced findings and support the drafting of high quality, accessible and accurate reports. Proven ability to collaborate effectively across directorates and engage with a wide range of stakeholders, including senior leaders. Excellent attention to detail, including experience of identifying and challenging inaccuracies and inconsistencies in written material. Resilience and the ability to remain focused, organised and effective in fast-paced and changing environments with shifting priorities. Strong organisational and administrative skills. Demonstrate the values set out in the ICRIR Code of Conduct. Willingness to undergo SC security vetting if not already in place. Desirable Criteria Experience of writing in a sensitive context. Experience of working in legal, human rights, policy, or advocacy roles, whether in public, private, or third sector settings. Experience of working with the bereaved, victims and survivors. Experience of family engagement or transitional justice. An understanding of investigations methodology and police processes. Knowledge and understanding of the context within which the Commission operates. Editing and/or proofreading experience. Existing SC security clearance. About Us The Independent Commission for Reconciliation and Information Recovery is an independent organisation that has been created for families, victims, and survivors of Troubles-related deaths and serious harm. Amongst our statutory duties we recover information, produce and publish reports and promote reconciliation. This is an exciting opportunity to join an organisation with a unique and vital remit. We are a values-led organisation. We operate with integrity, impartiality, openness, accountability, and respect, as set out in our Code of Conduct. This is reflected in our fair and open recruitment processes. We encourage people to join us from all backgrounds, communities and faiths to help us deliver. The Commission is primarily based in Belfast, with further operational sites in Northern Ireland and London. Travel to all locations will be required, but hybrid working arrangements will help us support a range of flexible working patterns. The Commission is formed of seven Commissioners, the Chief Commissioner, Sir Declan Morgan, the Chief Executive Officer, Louise Warde Hunter and the Commissioner for Investigations, Peter Sheridan, as well as four Non-Executive Commissioners to provide challenge and scrutiny to the executive team. The Reports and Findings Team supports the Chief Commissioner in producing and publishing high quality written reports at the conclusion of every investigation and is led by the Director of Reports and Findings, Claire Welch. When the Commission transitions to become the Legacy Commission, the Reports and Findings Team will continue its work to support the Independent Panel of Judges to produce their reports. The Commission's role is to: Investigate deaths and other serious Troubles-related incidents, where requested, including deciding whether a criminal investigation should be part of the investigation. As part of investigations, give the opportunity for individuals to make personal statements on how the incidents have affected them. Require that any information necessary for our work is provided by PSNI, the security services, the Northern Ireland Office or any other public body and require that any person comes to the Commission to provide information. Use police powers, where appropriate, including to secure evidence, arrest, and question suspects. Produce and publish reports setting out the findings that have been determined from the investigations and addressing questions that have been raised by those making the request. Refer deaths and other serious Troubles-related incidents to prosecutors, where appropriate. Produce a record of deaths that were caused by incidents during the Troubles, and strive, through all it does, to promote reconciliation. In addition to its principal objective to promote reconciliation, the Commission has agreed that a trauma-informed approach should be taken in all its work and that it should follow three essential principles: Compliance with the European Convention on Human Rights (ECHR); Respect for the principles of the 1998 Belfast (Good Friday Agreement; and Focus on providing useful information to those affected by the Troubles. Our team and our reports The Chief Commissioner is responsible for the production and publication of reports at the conclusion of each investigation carried out by the Information Recovery Team under the direction of the Commissioner for Investigations. In this work, the Chief Commissioner is supported by the Director of Reports and Findings and the Reports and Findings Team. When the Commission transitions to become the Legacy Commission . click apply for full job details
Mar 30, 2026
Full time
Reports and Findings Assistant About The Role We are recruiting Reports and Findings Assistants to be part of the Independent Commission for Reconciliation and Information Recovery (ICRIR), as part of the Reports and Findings Team. The role comes at an important time as the Commission transitions to become the Legacy Commission. In this role you will work as part of a dedicated team supporting the Chief Commissioner (and the Independent Panel of Judges when the ICRIR becomes the Legacy Commission) to discharge their statutory duty to produce and publish reports. The Reports and Findings Team is responsible for testing and analysing the evidence at the conclusion of each investigation, making findings, and writing reports that record those findings consistently in the Commission's style. The team also manages the statutory representations process. This is a challenging and rewarding role. We are seeking a committed person with a keen eye for detail who can work in a trauma-informed way. You will need to be objective, able to use sound judgment and knowledge to analyse high volumes of evidence to assist with the production of quality written reports and ensure that robust processes are consistently applied. You will thrive in a culture of continuous learning and improvement, based on feedback and honest self-assessment. Reports are the product on which the Commission will be judged and will be closely scrutinised. In this role you will ensure, together with your team, that they are produced to a very high standard, deliver real value to requesting individuals or families, and support the Commission's principal objective of promoting reconciliation. We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. Key Responsibilities Review and organise documentary evidence and data relevant to the work of the Reports and Findings Team and present it in a preferred format to assist the drafting of reports, fact-checking and ensuring accuracy. Support the team's work by writing the initial drafts of reports or parts of reports, prepared to the house style. Support Reports and Findings Officers by using judgment and reasoning to make recommendations and suggestions about what findings can be made in individual cases, including where evidential gaps or inconsistencies exist. Work with and provide support to Reports and Findings Officers at meetings and case reviews, deputising in their absence when requested. Provide administrative and proofreading support to the Reports and Findings Team. Provide support during the statutory representations process, including making recommendations to the team, preparing and indexing any annexes to reports, assisting with disclosure to eligible individuals and public authorities. Liaise with internal colleagues and external bodies/stakeholders/relevant authorities where necessary. Ensure deadlines and quality measures are adhered to. Ensure compliance with all relevant policy, procedures, and guidance. Key policies include managing the disclosure of sensitive information; compliance with report-writing guidance; safeguarding; representations; and the approach to publication. Build and maintain strong working relationships with senior members of the Reports and Findings Team and, through them, the Chief Commissioner. Ensure the Chief Commissioner and Director of Reports and Findings' preferences are reflected throughout your work. Establish and maintain constructive, professional relationships with other key teams across the Commission, including the Case Support Team, Information Recovery Team, General Counsel, Support and TRIM Team and Strategic Advisory colleagues. Help to create an inclusive environment which values diversity, encourages continuous learning and development, and welcomes feedback. Support the Findings team in carrying out any other duties that the team may reasonably require. Person Specification Essential Criteria Strong written and verbal communication skills, including the ability to draft in a clear, structured and impactful way, accessible to diverse audiences. Strong ability to analyse, challenge, evaluate and weigh up multiple sources of evidence to draw out key points, reach balanced findings and support the drafting of high quality, accessible and accurate reports. Proven ability to collaborate effectively across directorates and engage with a wide range of stakeholders, including senior leaders. Excellent attention to detail, including experience of identifying and challenging inaccuracies and inconsistencies in written material. Resilience and the ability to remain focused, organised and effective in fast-paced and changing environments with shifting priorities. Strong organisational and administrative skills. Demonstrate the values set out in the ICRIR Code of Conduct. Willingness to undergo SC security vetting if not already in place. Desirable Criteria Experience of writing in a sensitive context. Experience of working in legal, human rights, policy, or advocacy roles, whether in public, private, or third sector settings. Experience of working with the bereaved, victims and survivors. Experience of family engagement or transitional justice. An understanding of investigations methodology and police processes. Knowledge and understanding of the context within which the Commission operates. Editing and/or proofreading experience. Existing SC security clearance. About Us The Independent Commission for Reconciliation and Information Recovery is an independent organisation that has been created for families, victims, and survivors of Troubles-related deaths and serious harm. Amongst our statutory duties we recover information, produce and publish reports and promote reconciliation. This is an exciting opportunity to join an organisation with a unique and vital remit. We are a values-led organisation. We operate with integrity, impartiality, openness, accountability, and respect, as set out in our Code of Conduct. This is reflected in our fair and open recruitment processes. We encourage people to join us from all backgrounds, communities and faiths to help us deliver. The Commission is primarily based in Belfast, with further operational sites in Northern Ireland and London. Travel to all locations will be required, but hybrid working arrangements will help us support a range of flexible working patterns. The Commission is formed of seven Commissioners, the Chief Commissioner, Sir Declan Morgan, the Chief Executive Officer, Louise Warde Hunter and the Commissioner for Investigations, Peter Sheridan, as well as four Non-Executive Commissioners to provide challenge and scrutiny to the executive team. The Reports and Findings Team supports the Chief Commissioner in producing and publishing high quality written reports at the conclusion of every investigation and is led by the Director of Reports and Findings, Claire Welch. When the Commission transitions to become the Legacy Commission, the Reports and Findings Team will continue its work to support the Independent Panel of Judges to produce their reports. The Commission's role is to: Investigate deaths and other serious Troubles-related incidents, where requested, including deciding whether a criminal investigation should be part of the investigation. As part of investigations, give the opportunity for individuals to make personal statements on how the incidents have affected them. Require that any information necessary for our work is provided by PSNI, the security services, the Northern Ireland Office or any other public body and require that any person comes to the Commission to provide information. Use police powers, where appropriate, including to secure evidence, arrest, and question suspects. Produce and publish reports setting out the findings that have been determined from the investigations and addressing questions that have been raised by those making the request. Refer deaths and other serious Troubles-related incidents to prosecutors, where appropriate. Produce a record of deaths that were caused by incidents during the Troubles, and strive, through all it does, to promote reconciliation. In addition to its principal objective to promote reconciliation, the Commission has agreed that a trauma-informed approach should be taken in all its work and that it should follow three essential principles: Compliance with the European Convention on Human Rights (ECHR); Respect for the principles of the 1998 Belfast (Good Friday Agreement; and Focus on providing useful information to those affected by the Troubles. Our team and our reports The Chief Commissioner is responsible for the production and publication of reports at the conclusion of each investigation carried out by the Information Recovery Team under the direction of the Commissioner for Investigations. In this work, the Chief Commissioner is supported by the Director of Reports and Findings and the Reports and Findings Team. When the Commission transitions to become the Legacy Commission . click apply for full job details
Independent Commission for Reconciliation and Information Recovery (ICRIR)
About The Role We are recruiting a Senior Reports and Findings Officer to be part of the Independent Commission for Reconciliation and Information Recovery (ICRIR), as part of the Reports and Findings Team, reporting to the Deputy Director of Reports and Findings. The role comes at an important time as the Commission transitions to become the Legacy Commission. In this role you will work as part of a dedicated team working to the Director and Deputy Director of Reports and Findings, to support the Chief Commissioner (and the Independent Panel of Judges when the ICRIR becomes the Legacy Commission) to discharge their statutory duty to produce and publish reports. The Reports and Findings Team is responsible for testing and analysing the evidence at the conclusion of each investigation, making findings, and writing reports that record those findings consistently in the Commission's style. The team also manages the statutory representations process. You will manage up to five Reports and Findings Officers and up to three Reports and Findings Assistants. You will need to ensure that you and your team quickly build a strong understanding of the policies and processes involved in testing the evidence and outcome of each investigation, making findings, and ensuring that all reports record these consistently in the house style. Your team will need to maintain rigorous independence while establishing strong working relationships with other teams from across the Commission including the General Counsel Directorate, Investigations Directorate (e.g., investigations, case support, and support and TRIM colleagues) to ensure that requesting individuals and families are updated on progress and involved as appropriate at each stage. You will be responsible for operating robust processes to ensure the Commission meets all statutory requirements including safeguarding, handling sensitive information, and seeking representations from those entitled to receive draft material or reports ahead of publication. You will also need to ensure that appropriate arrangements for publication are made for each report and that the requesting individual or family is able to understand the outcome of their case. This is a challenging and rewarding role. We are seeking a committed and experienced leader with a keen eye for detail who can work in a trauma-informed way. You will need to be objective and able to use sound judgment and knowledge to analyse high volumes of evidence to produce quality written reports. You will need clarity of thought with a strong ability to analyse and use evidence to evaluate options before arriving at well-reasoned, justifiable decisions and recommendations. You will thrive in a culture of continuous learning and improvement, based on feedback and honest self-assessment. Reports are the product on which the Commission will be judged and closely scrutinised. In this role you will ensure, together with the team, that they are produced to a very high standard, deliver real value to requesting individuals or families, and support the Commission's principal objective of promoting reconciliation. We welcome applications from people of all backgrounds and value the diversity of experience and perspective that this brings. Key Responsibilities Provide outstanding leadership and direction to your team who will be primarily responsible for making findings and drafting reports in individual cases. Make independent, robust determinations and findings which decide between different accounts or theories of events through challenging, considering and weighing the evidence on its merits, and support / coach your team to do the same. Write credible, high-quality reports which record findings in individual cases, and agree these with the Director of Reports and Findings for approval by the Chief Commissioner. Supervise, mentor and peer review to ensure the same quality of report drafting from other team members. Confidently challenge evidence and materials identified throughout the course of investigations and use your judgement to recommend when further investigations should be carried out and/or where further input from subject matter experts should be sought. Help develop and ensure compliance with policies, procedures, and guidance within your team, including managing conflicts of interest, managing the disclosure of sensitive information; compliance with report-writing guidance; seeking representations in relation to draft reports; safeguarding; and the approach to publication. Meet with Requesting Individuals and families, alongside the Case Support worker, to provide updates about progress of work and ensure proper involvement in the progress of the case in line with the Commission's policies. Carry out robust internal quality checks on draft reports produced by the Reports and Findings Team. Build and maintain a close and strong relationship with the Director and Deputy Director of Reports and Findings, and through them, the Chief Commissioner. Ensure the Chief Commissioner's approach and preferences are reflected throughout your team's work. Lead your team to establish and maintain constructive, professional relationships with others across the Commission, including the Case Support Team, Information Recovery Team, General Counsel, Support and TRIM Team and Strategic Advisory colleagues. Lead and champion the development of staff, creating an inclusive environment which values diversity, encourages learning and development and identifying and acting where capabilities need to be improved. Contribute to the vision, direction and culture for the Reports and Findings Team and the Commission, including building public and organisational confidence and trust in our reports and the organisation. Person Specification Essential Criteria Strong and proven ability to understand and confidently draw out key points from multiple evidential sources, to analyse, challenge and evaluate, and reach balanced decisions set out in a clear, accessible and accurate narrative. Excellent written and verbal communication skills, including an ability to communicate with clarity, conviction and enthusiasm and tailor approach for different audiences, with experience of report writing. Strong leadership skills, with experience of leading, motivating and line managing high-performing, diverse teams. Strong organisational skills, with the ability to establish effective structures and systems for both personal workload and that of the wider team. Ability to remain focused and effective in fast-paced and changing environments with shifting priorities. Confidence and resilience to engage constructively with colleagues and stakeholders and to develop effective working relationships. Experience of quality assuring written outputs and supporting defensible, well-reasoned decision-making. Flexible and adaptable, willing, and able to adjust approach according to context. Demonstrate the values set out in the ICRIR Code of Conduct. Willingness to undergo DV security vetting if not already in place. Desirable Criteria Experience of report-writing in a highly sensitive context. Experience of working in legal, human rights, policy, or advocacy roles, whether in public, private, or third sector settings. Experience of working with the bereaved, victims and survivors. Experience of family engagement or transitional justice. A good understanding of investigations methodology and police processes. Knowledge and understanding of the context within which the Commission operates. Existing DV or SC security clearance. About Us The Independent Commission for Reconciliation and Information Recovery is an independent organisation that has been created for families, victims, and survivors of Troubles-related deaths and serious harm. Amongst our statutory duties we recover information, produce and publish reports and promote reconciliation. This is an exciting opportunity to join an organisation with a unique and vital remit. We are a values-led organisation. We operate with integrity, impartiality, openness, accountability, and respect, as set out in our Code of Conduct. This is reflected in our fair and open recruitment processes. We encourage people to join us from all backgrounds, communities and faiths to help us deliver. The Commission is primarily based in Belfast, with further operational sites in Northern Ireland and London. Travel to all locations will be required, but hybrid working arrangements will help us support a range of flexible working patterns. The Commission is formed of seven Commissioners, the Chief Commissioner, Sir Declan Morgan, the Chief Executive Officer, Louise Warde Hunter and the Commissioner for Investigations, Peter Sheridan, as well as four Non-Executive Commissioners to provide challenge and scrutiny to the executive team. The Reports and Findings Team supports the Chief Commissioner in producing and publishing high quality written reports at the conclusion of every investigation and is led by the Director of Reports and Findings, Claire Welch. When the Commission transitions to become the Legacy Commission, the Reports and Findings Team will continue its work to support the Independent Panel of Judges to produce their reports. The Commission's role is to: Investigate deaths and other serious Troubles-related incidents, where requested . click apply for full job details
Mar 30, 2026
Full time
About The Role We are recruiting a Senior Reports and Findings Officer to be part of the Independent Commission for Reconciliation and Information Recovery (ICRIR), as part of the Reports and Findings Team, reporting to the Deputy Director of Reports and Findings. The role comes at an important time as the Commission transitions to become the Legacy Commission. In this role you will work as part of a dedicated team working to the Director and Deputy Director of Reports and Findings, to support the Chief Commissioner (and the Independent Panel of Judges when the ICRIR becomes the Legacy Commission) to discharge their statutory duty to produce and publish reports. The Reports and Findings Team is responsible for testing and analysing the evidence at the conclusion of each investigation, making findings, and writing reports that record those findings consistently in the Commission's style. The team also manages the statutory representations process. You will manage up to five Reports and Findings Officers and up to three Reports and Findings Assistants. You will need to ensure that you and your team quickly build a strong understanding of the policies and processes involved in testing the evidence and outcome of each investigation, making findings, and ensuring that all reports record these consistently in the house style. Your team will need to maintain rigorous independence while establishing strong working relationships with other teams from across the Commission including the General Counsel Directorate, Investigations Directorate (e.g., investigations, case support, and support and TRIM colleagues) to ensure that requesting individuals and families are updated on progress and involved as appropriate at each stage. You will be responsible for operating robust processes to ensure the Commission meets all statutory requirements including safeguarding, handling sensitive information, and seeking representations from those entitled to receive draft material or reports ahead of publication. You will also need to ensure that appropriate arrangements for publication are made for each report and that the requesting individual or family is able to understand the outcome of their case. This is a challenging and rewarding role. We are seeking a committed and experienced leader with a keen eye for detail who can work in a trauma-informed way. You will need to be objective and able to use sound judgment and knowledge to analyse high volumes of evidence to produce quality written reports. You will need clarity of thought with a strong ability to analyse and use evidence to evaluate options before arriving at well-reasoned, justifiable decisions and recommendations. You will thrive in a culture of continuous learning and improvement, based on feedback and honest self-assessment. Reports are the product on which the Commission will be judged and closely scrutinised. In this role you will ensure, together with the team, that they are produced to a very high standard, deliver real value to requesting individuals or families, and support the Commission's principal objective of promoting reconciliation. We welcome applications from people of all backgrounds and value the diversity of experience and perspective that this brings. Key Responsibilities Provide outstanding leadership and direction to your team who will be primarily responsible for making findings and drafting reports in individual cases. Make independent, robust determinations and findings which decide between different accounts or theories of events through challenging, considering and weighing the evidence on its merits, and support / coach your team to do the same. Write credible, high-quality reports which record findings in individual cases, and agree these with the Director of Reports and Findings for approval by the Chief Commissioner. Supervise, mentor and peer review to ensure the same quality of report drafting from other team members. Confidently challenge evidence and materials identified throughout the course of investigations and use your judgement to recommend when further investigations should be carried out and/or where further input from subject matter experts should be sought. Help develop and ensure compliance with policies, procedures, and guidance within your team, including managing conflicts of interest, managing the disclosure of sensitive information; compliance with report-writing guidance; seeking representations in relation to draft reports; safeguarding; and the approach to publication. Meet with Requesting Individuals and families, alongside the Case Support worker, to provide updates about progress of work and ensure proper involvement in the progress of the case in line with the Commission's policies. Carry out robust internal quality checks on draft reports produced by the Reports and Findings Team. Build and maintain a close and strong relationship with the Director and Deputy Director of Reports and Findings, and through them, the Chief Commissioner. Ensure the Chief Commissioner's approach and preferences are reflected throughout your team's work. Lead your team to establish and maintain constructive, professional relationships with others across the Commission, including the Case Support Team, Information Recovery Team, General Counsel, Support and TRIM Team and Strategic Advisory colleagues. Lead and champion the development of staff, creating an inclusive environment which values diversity, encourages learning and development and identifying and acting where capabilities need to be improved. Contribute to the vision, direction and culture for the Reports and Findings Team and the Commission, including building public and organisational confidence and trust in our reports and the organisation. Person Specification Essential Criteria Strong and proven ability to understand and confidently draw out key points from multiple evidential sources, to analyse, challenge and evaluate, and reach balanced decisions set out in a clear, accessible and accurate narrative. Excellent written and verbal communication skills, including an ability to communicate with clarity, conviction and enthusiasm and tailor approach for different audiences, with experience of report writing. Strong leadership skills, with experience of leading, motivating and line managing high-performing, diverse teams. Strong organisational skills, with the ability to establish effective structures and systems for both personal workload and that of the wider team. Ability to remain focused and effective in fast-paced and changing environments with shifting priorities. Confidence and resilience to engage constructively with colleagues and stakeholders and to develop effective working relationships. Experience of quality assuring written outputs and supporting defensible, well-reasoned decision-making. Flexible and adaptable, willing, and able to adjust approach according to context. Demonstrate the values set out in the ICRIR Code of Conduct. Willingness to undergo DV security vetting if not already in place. Desirable Criteria Experience of report-writing in a highly sensitive context. Experience of working in legal, human rights, policy, or advocacy roles, whether in public, private, or third sector settings. Experience of working with the bereaved, victims and survivors. Experience of family engagement or transitional justice. A good understanding of investigations methodology and police processes. Knowledge and understanding of the context within which the Commission operates. Existing DV or SC security clearance. About Us The Independent Commission for Reconciliation and Information Recovery is an independent organisation that has been created for families, victims, and survivors of Troubles-related deaths and serious harm. Amongst our statutory duties we recover information, produce and publish reports and promote reconciliation. This is an exciting opportunity to join an organisation with a unique and vital remit. We are a values-led organisation. We operate with integrity, impartiality, openness, accountability, and respect, as set out in our Code of Conduct. This is reflected in our fair and open recruitment processes. We encourage people to join us from all backgrounds, communities and faiths to help us deliver. The Commission is primarily based in Belfast, with further operational sites in Northern Ireland and London. Travel to all locations will be required, but hybrid working arrangements will help us support a range of flexible working patterns. The Commission is formed of seven Commissioners, the Chief Commissioner, Sir Declan Morgan, the Chief Executive Officer, Louise Warde Hunter and the Commissioner for Investigations, Peter Sheridan, as well as four Non-Executive Commissioners to provide challenge and scrutiny to the executive team. The Reports and Findings Team supports the Chief Commissioner in producing and publishing high quality written reports at the conclusion of every investigation and is led by the Director of Reports and Findings, Claire Welch. When the Commission transitions to become the Legacy Commission, the Reports and Findings Team will continue its work to support the Independent Panel of Judges to produce their reports. The Commission's role is to: Investigate deaths and other serious Troubles-related incidents, where requested . click apply for full job details
Job Description: Teaching Assistant (SEMH Focus) Location: Radlett - Education Support Centre Reports to: Assistant Headteacher Contract Type: Full-time (Temp-Perm) Salary: 90- 110 per day. Start Date: School would like a candidate to start ASAP. Job Purpose We are seeking a compassionate, resilient, and experienced Teaching Assistant to join our dedicated team at Education Support Centre, supporting children and young people with Social, Emotional, and Mental Health (SEMH) needs. This role is ideal for someone with previous experience working with individuals with SEMH difficulties and/or mental health backgrounds (e.g., youth support, CAMHS, residential care, or healthcare settings). The successful candidate will support students to re-engage in education, promote emotional wellbeing, and provide a structured, safe, and nurturing environment. Key Responsibilities Supporting Learning and Engagement for a variety of academic abilities at GCSE level and below. Assist in the delivery of tailored learning activities under the guidance of the class teacher and potentially lead lessons independently. Provide 1:1 and small group support to students with SEMH and additional needs, adapting approaches to suit individual learning styles. Help students stay focused, manage tasks, and complete activities that support both academic and personal development. Emotional and Behavioural Support Build trusting and positive relationships with students, many of whom may have experienced trauma, anxiety, or mental health challenges. Implement de-escalation strategies, emotion coaching, and behaviour regulation techniques in line with the centre's behaviour policy. Provide emotional support and pastoral care, helping students develop resilience, self-regulation, and self-esteem. Working with Mental Health and Complex Needs Recognise signs of mental health difficulties and work closely with safeguarding, mental health leads, or external agencies when needed. Maintain appropriate boundaries and a trauma-sensitive approach to care and communication. Collaboration and Communication Work as part of a multidisciplinary team, including teachers, therapists, SEN professionals, and mental health practitioners. Liaise effectively with parents/carers, contributing to regular reviews and meetings regarding student progress and wellbeing. Contribute to a positive, calm, and structured learning environment that supports all pupils to thrive. General Duties Maintain accurate and confidential records of behaviour, progress, and incidents as required. Uphold and promote safeguarding procedures and responsibilities at all times. Contribute to the overall ethos and development of the Education Support Centre. Attend relevant training, CPD sessions, and team meetings. Person Specification Essential: Experience working with children or young people with SEMH needs, behavioural challenges, or mental health conditions. Understanding of the impact of trauma, anxiety, and attachment difficulties on learning. Strong interpersonal and communication skills. Ability to remain calm and professional in challenging situations. Commitment to safeguarding and promoting the welfare of young people. Desirable: Experience in an alternative provision, PRU (Pupil Referral Unit), special school, or mental health service (e.g. CAMHS, residential support). Knowledge of behaviour management strategies such as TEAM TEACH, MAPA, or de-escalation techniques. Understanding of therapeutic approaches such as trauma-informed practice, restorative practice, or emotion coaching. Relevant qualifications (e.g., Level 2 or 3 Teaching Assistant, Youth Work, Mental Health First Aid, Counselling, Psychology). We Offer: A supportive and specialist team environment. Ongoing training and professional development. Opportunities to contribute to the growth of a nurturing and inclusive education setting. A rewarding role that truly makes a difference in young lives. How to Apply Please send your CV and a supporting statement outlining your experience and suitability for the role to Katy Wrighting at Aspire People. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Oct 08, 2025
Full time
Job Description: Teaching Assistant (SEMH Focus) Location: Radlett - Education Support Centre Reports to: Assistant Headteacher Contract Type: Full-time (Temp-Perm) Salary: 90- 110 per day. Start Date: School would like a candidate to start ASAP. Job Purpose We are seeking a compassionate, resilient, and experienced Teaching Assistant to join our dedicated team at Education Support Centre, supporting children and young people with Social, Emotional, and Mental Health (SEMH) needs. This role is ideal for someone with previous experience working with individuals with SEMH difficulties and/or mental health backgrounds (e.g., youth support, CAMHS, residential care, or healthcare settings). The successful candidate will support students to re-engage in education, promote emotional wellbeing, and provide a structured, safe, and nurturing environment. Key Responsibilities Supporting Learning and Engagement for a variety of academic abilities at GCSE level and below. Assist in the delivery of tailored learning activities under the guidance of the class teacher and potentially lead lessons independently. Provide 1:1 and small group support to students with SEMH and additional needs, adapting approaches to suit individual learning styles. Help students stay focused, manage tasks, and complete activities that support both academic and personal development. Emotional and Behavioural Support Build trusting and positive relationships with students, many of whom may have experienced trauma, anxiety, or mental health challenges. Implement de-escalation strategies, emotion coaching, and behaviour regulation techniques in line with the centre's behaviour policy. Provide emotional support and pastoral care, helping students develop resilience, self-regulation, and self-esteem. Working with Mental Health and Complex Needs Recognise signs of mental health difficulties and work closely with safeguarding, mental health leads, or external agencies when needed. Maintain appropriate boundaries and a trauma-sensitive approach to care and communication. Collaboration and Communication Work as part of a multidisciplinary team, including teachers, therapists, SEN professionals, and mental health practitioners. Liaise effectively with parents/carers, contributing to regular reviews and meetings regarding student progress and wellbeing. Contribute to a positive, calm, and structured learning environment that supports all pupils to thrive. General Duties Maintain accurate and confidential records of behaviour, progress, and incidents as required. Uphold and promote safeguarding procedures and responsibilities at all times. Contribute to the overall ethos and development of the Education Support Centre. Attend relevant training, CPD sessions, and team meetings. Person Specification Essential: Experience working with children or young people with SEMH needs, behavioural challenges, or mental health conditions. Understanding of the impact of trauma, anxiety, and attachment difficulties on learning. Strong interpersonal and communication skills. Ability to remain calm and professional in challenging situations. Commitment to safeguarding and promoting the welfare of young people. Desirable: Experience in an alternative provision, PRU (Pupil Referral Unit), special school, or mental health service (e.g. CAMHS, residential support). Knowledge of behaviour management strategies such as TEAM TEACH, MAPA, or de-escalation techniques. Understanding of therapeutic approaches such as trauma-informed practice, restorative practice, or emotion coaching. Relevant qualifications (e.g., Level 2 or 3 Teaching Assistant, Youth Work, Mental Health First Aid, Counselling, Psychology). We Offer: A supportive and specialist team environment. Ongoing training and professional development. Opportunities to contribute to the growth of a nurturing and inclusive education setting. A rewarding role that truly makes a difference in young lives. How to Apply Please send your CV and a supporting statement outlining your experience and suitability for the role to Katy Wrighting at Aspire People. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Retail Sales Assistant - Jollyes Pets - Waterlooville. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Waterlooville store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, temporary maternity cover position - 20 hours per week About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Oct 07, 2025
Full time
Retail Sales Assistant - Jollyes Pets - Waterlooville. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Waterlooville store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, temporary maternity cover position - 20 hours per week About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Assistant Manager - Colchester Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why Join Hollywood Bowl Group as an Assistant Manager, in return you'll get: The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme The opportunity to earn a centre outperformance bonus A 40-hour contract, plus additional pay for any extra shifts you work 50% off food when you are working Optional pension plan 28 days holiday & additional days holiday with length of service Access to our in-house Centre Manager in Training programme and apprenticeships Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. The opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers. To be successful you will have: Management experience, ideally within the leisure, hospitality, or retail industry A passion for customer service Evidence of inspiring and developing large teams A willingness to work nights and weekends Desire for success The Who Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Oct 07, 2025
Full time
Assistant Manager - Colchester Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why Join Hollywood Bowl Group as an Assistant Manager, in return you'll get: The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme The opportunity to earn a centre outperformance bonus A 40-hour contract, plus additional pay for any extra shifts you work 50% off food when you are working Optional pension plan 28 days holiday & additional days holiday with length of service Access to our in-house Centre Manager in Training programme and apprenticeships Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. The opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers. To be successful you will have: Management experience, ideally within the leisure, hospitality, or retail industry A passion for customer service Evidence of inspiring and developing large teams A willingness to work nights and weekends Desire for success The Who Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Retail Sales Assistant - Jollyes The Pet People - Tonbridge. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Tonbridge store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position - 12 hours per week About Jollyes The Pet People Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Oct 06, 2025
Full time
Retail Sales Assistant - Jollyes The Pet People - Tonbridge. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Tonbridge store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position - 12 hours per week About Jollyes The Pet People Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 06, 2025
Full time
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 06, 2025
Full time
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 06, 2025
Full time
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 06, 2025
Full time
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 04, 2025
Full time
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 04, 2025
Full time
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 04, 2025
Full time
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 04, 2025
Full time
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 04, 2025
Full time
Join the Parkdean Resorts team as a Maintenance Assistant - a role that keeps you on your toes! Nothing beats good team camaraderie and the buzz of a busy shift, and our maintenance teams enjoy both in spades. As a Maintenance Assistant at Parkdean Resorts, you'll be the go-to person for ensuring our Holiday Homes and the park itself stay in great shape. From landscaping to repairs, you'll be the reason everything runs smoothly and safely for our guests. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Handle general building and maintenance tasks in our Holiday Homes and buildings, from plumbing to electrical work (based on your skills). Maintain the grounds, including fencing, laying slabs, turfing, and tending to flower beds. Provide excellent guest service by resolving queries and minimizing disruptions to their stay. Keep outdoor areas clean, tidy, and hazard-free while reporting issues as needed. Manage gas bottle checks, changes, and deliveries to Holiday Homes. Perform maintenance and repairs across the park, ensuring all work meets high standards and health & safety guidelines. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
