38 jobs found

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details

General Manager Quick Service Restaurant (QSR) Reports To: Operations Why is this the job for you? Are you looking for a challenge unlike others in a sensational venue steeped in history? Would you want to be part of a management team that sets the bar in standards and quality in the site? Are you someone who takes great pride in their work? Do you see yourself as a rising star in a company with many roads to progression? Casual Dining is king in this market, we re passionate about serving great food fast without compromising on quality or hospitality. Our team thrives in a fast-paced environment where teamwork, consistency, and customer satisfaction are at the heart of everything we do. We re looking for a General Manager who can lead by example and is happy to be hands on in the Kitchen. Position Summary The General Manager oversees all front of house & kitchen operations to ensure efficiency, food quality, and adherence to safety standards. This role requires a hands-on leader who can manage staff, control costs, and maintain a clean, organized, and positive work environment. Key Responsibilities Lead and supervise all kitchen operations during shifts, ensuring timely and consistent food preparation. Recruit, train, and develop kitchen staff, fostering a culture of teamwork and accountability. Maintain high standards for food quality, presentation, and portion control. Enforce proper food handling, sanitation, and safety practices in compliance with health regulations. Monitor inventory, manage ordering, and minimize food and labor costs. Collaborate with management on menu development, production schedules, and promotional items. Troubleshoot operational issues quickly and effectively to maintain smooth service flow. Ensure all equipment and kitchen areas are cleaned and maintained properly. Analyze kitchen performance metrics and implement improvements as needed. Qualifications Experience of leadership or kitchen management or supervisory experience in a QSR or fast-casual environment. Strong knowledge of food safety, sanitation, and quality control standards. Proven leadership and team management skills. Excellent organizational and time-management abilities. Ability to work efficiently in a high-volume, fast-paced environment. Basic understanding of inventory control and cost management. ServSafe Manager Certification (or equivalent) preferred. What We Offer Performance-based bonuses. Paid time off and flexible scheduling. Opportunities for growth and career advancement. Supportive and collaborative team environment. How to Apply Simply click apply now and you will get a call back with all the information on the company and site.

Job Title: Restaurant Supervisor Location: Dial Post, Horsham (applicants must be able to drive to the site as there is no public transport available) Salary: 13.50 per hour (Due to increase in April) + tips Job Type: Permanent, Full Time Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Opportunity: We are looking for a dynamic, enthusiastic and experienced front-of-house professional looking for a new challenge and to make a difference to the planet. We are looking for a bubbly and friendly individual that has a passion for great food, drinks and even better service, ensuring our guests always feel welcome and comfortable. This individual will ideally have previous experience in running their own section and have great communication skills with front and back of house team members, showing exceptional leadership skills. You will be working with our Front of House Manager and senior team, running your own section, helping strengthen other members of the team and in due course, running shifts by yourself. Weekend availability is essential, however we believe in a work like balance and do our best to always give our supervisors one weekend day off a week, as long as the candidate is flexible - i.e. to cover holidays etc. We only have one evening service a week which means having your own vehicle is essential. Managing section with expectation to manage site when senior manager is day off/holiday. The right candidate will be contracted 40 hours per week. About you: Experience: Experience of hospitality, minimum 2 years in a respectable hospitality establishment. Experience of managing a section FoH. Experience of managing a shift - desirable or wiling to learn. Door host - desirable or willing to learn. Team management skills - desirable. Complaint handling. Bar training (hot and cold drinks; cocktails etc). About Us: Knepp is a 3,500 acre estate devoted to nature conservation based pioneering rewilding principles. Using grazing animals as the drivers of habitat creation, and with the restoration of dynamic, natural water courses, the project has seen extraordinary increases in wildlife. The estate attracts hundreds of thousands of visitors a year and is the subject of a best-selling book, many newspaper articles and a major film, released in cinemas and now on major streaming platforms. The new, 4m Wilding Kitchen & Shop combines a Michelin -listed restaurant, courtyard with airstream coffee trailer; market garden (growing our own organic produce) and our shop. The site is primarily daytime only (breakfast and lunch, seven days a week), with occasional evening events. Knepp has created a butchery, producing award-winning beef, venison and pork. As part of this new venture, the restaurant is able to showcase the best quality, wild range, organic meat, as well as produce from our new 3-acre organic market garden. Our aim is to create one of the most exciting and sustainable culinary locations in Britain, with a dedicated local and national following. Employee perks benefits: Fixed contract Fixed days off Wine training/tastings Team trips, safaris of the rewilding project, and annual parties Full share of tips Primarily daytime hours (9am-5pm) If this sounds like you, we look forward to hearing from you! Please click on the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of: Front of House Supervisor, Assistant Restaurant Manager, Restaurant Manager, Restaurant Team Lead, may also be considered.

Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. We are looking for a tax expert with a passion to navigate complex international financial landscapes. You will be responsible for overseeing and managing tax-related activities within Fortnum & Mason Plc (F&M), providing strategic tax planning and ensuring compliance with all relevant tax laws and regulations and minimising tax related risks. Working with F&M international trade compliance, data, technical, finance and reporting teams, you will lead indirect tax reporting and compliance in the UK and overseas. You will also support our tax advisors with their corporate tax compliance works. Key Accountabilities: Maintaining tax risk register and reviewing high risk areas at least once a year Preparing and monitoring of tax reporting calendar VAT, GST and sales tax reporting Internal training and guidance on various aspects of direct and indirect taxes, including VAT, GST and sales tax Corporation tax compliance and reporting, including capital and R&D allowances Working closely with tax advisors on addressing historic and future risks Role Specific Criteria: Essential: - Excellent VAT technical and analytical skills - Ability to apply good judgement, consult appropriately and manage risks - Good communication skills, written and oral - Resilience, ability to work to deadline and good self-organisation skills - Excellent Excel skills and ability to analyse and interpret a large volume of data - Experience of working with tax authorities and external tax advisors - A strong interest and understanding of the benefits of technology and innovation - Ambition and a strong desire to succeed - At least 5-7 years of experience in tax accounting or tax management, with some experience in a supervisory or leadership role - Tax or Accounting qualification (CTA, ATT, AAT, ACCA, CIMA etc) Desirable: - Knowledge of international indirect taxes - GST, sales/use tax for distance selling - Good understanding of complex VAT treatment of food, mixed supply and antique sales - ERP experience, ideally Microsoft Dynamics - Tax software experience, ie Avalara, Vertex - Retail experience Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards

AMR317 Front of House Supervisor 26,500 PA Plymouth How many people get to work at a Beautifully historic Hotel which nestles into some of the most picturesque scenery anywhere? My client, who own and run a country Manor and hotel with its stunning views and facilities are rightly proud of their history, they have a Country House rich with charm and retaining almost all of its original features. This historical location has recently undergone a full refurb to 5 star standards and in keeping with this high standard the owners are now looking for an experienced Front Of House Manager. Applicants should be: 1) experienced in the Hospitality industry, front of house experience preferred. 2) been a team leader or manager, someone with high standards and a hard work ethic 3) Happy to get involved in Events (supporting the events manager) 4) Happy to Deal with customers and complaints. 5) oversee smooth running of Bars and Public areas 6) Mentor and develop part time and full time staff. 7) Be acting Manager in the managers absence This is a dynamic role, requiring an equally professional indicidual with high standards of presentation and motivation. Applicants that are currently doing Bar Management, restaurant management or similar looking for a fresh challenge should also apply. Contact Anthony Marks Recruitment ASAP with your CV.

Restaurant Supervisor - Lasdun National Theatre £38,000 per annum (£30k basic + £8k TRONC) plus benefits 40 hours per week NT Food & Drink is a unique and dynamic partnership driven by Levy and KERB, embedded within the National Theatre on the South Bank. Our ambition to create a world-class hospitality destination at the heart of the world's most iconic theatre is powered by our progressive people-first approach, centred on environmental and social sustainability. We celebrate inclusivity with purpose, putting the development and progression of our future leader's centre stage. Our shared goal is to ensure all food and drink spaces support the NT's overall values, vision, and culture. Purpose As Restaurant Supervisor, you are an integral part of the front-of-house leadership team, reporting to the Restaurant Manager. You lead daily service on the floor, ensuring smooth operations and delivering consistently high levels of guest experience. This is a hands-on role where presence, energy, and attention to detail are essential. You support the training and development of the front-of-house team, manage service delivery and floor operations, and maintain a service culture aligned with our vision of World Class Hospitality. Acting as a key link between restaurant management and the wider team, you set the tone for each service and uphold the highest standards. The restaurant is a timeless British brasserie within an iconic landmark building - a marquee restaurant and bar that reflects the high standards of the National Theatre itself. The menu showcases the very best of British produce: shellfish from Devon, Cornwall, and the north coast of Scotland, beef and lamb from the Lake District, and vegetables and salads from small organic farms across Kent. The bar offers a list of traditional cocktails alongside a large-format wine list, balancing classic varietals with modern natural wine styles. Responsibilities The Restaurant Supervisor will: Lead and oversee daily floor service, ensuring smooth, efficient operations and exceptional guest experiences. Provide visible, hands-on leadership during service, setting high standards and supporting the team in real time. Train, coach, and empower front-of-house staff with the tools, knowledge, and confidence to deliver consistent quality. Foster a positive, collaborative, and detail-focused working environment that reflects company values. Manage operational procedures including opening/closing, reporting, stock control, and compliance records. Maintain high standards of cleanliness, presentation, and sustainability across all service areas. Engage with guests, providing accurate menu/allergen information and resolving issues promptly. Support the Restaurant Manager with events, promotions, and wider service or business initiatives. Requirements Restaurant Supervisor Skillset: Previous experience in a floor-based leadership or senior front-of-house role within a high-volume, quality-focused restaurant. A genuine passion for creating unforgettable guest experiences and delivering service excellence every time. A warm, confident communicator with natural leadership skills and the ability to inspire a team. Enthusiastic knowledge of food, wine, and cocktails (WSET Level 1 or equivalent is a plus). Proven ability to manage service in a fast-paced environment while keeping standards consistently high. Calm, professional, and solutions-focused when challenges arise. Reliable, self-motivated, and proactive, with an eye for detail and consistency. Open-minded, coachable, and eager to grow within the business. Strong awareness of food safety, health & safety, and licensing compliance. Comfortable with day-to-day admin tasks, including POS and reservations systems. Benefits Healthcare & Wellbeing - Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme. Exclusive Perks & Discounts - Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia. Workplace Benefits - Meals on duty, pension scheme, life assurance, and professional subscriptions paid. Leave & Family Support - 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby's 1st birthday, and a holiday purchase scheme. Career & Financial Support - Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products. Exclusive National Theatre discounts (15% off outlets, 25% off Bookshop, complimentary show tickets) Food & drink discounts (Kerb Card: 50% off drinks, 20% off food at Seven Dials Market) VIP last-minute O2 show tickets (subject to availability) Discounted onsite parking (£4/day) Who are Levy? Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage. Why Join Us? At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual's unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates to this Restaurant Supervisor vacancy from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.

Bar & Restaurant Manager Full-Time Competitive Salary Dependent on Experience We are seeking an experienced, driven, and customer-focused Bar & Restaurant Manager to lead our team and oversee the daily operations of our restaurant and bar. The successful candidate will be responsible for delivering exceptional guest experiences, managing staff performance, and ensuring the smooth and profitable running of the business. Key Responsibilities: Oversee the day-to-day bar & restaurant operations to ensure exceptional service standards. Lead, motivate, and develop the front-of-house and bar teams to deliver outstanding guest experiences. Manage staff scheduling, rotas, and labour costs effectively. Ensure high standards of food quality, presentation, and service are consistently maintained. Handle guest feedback, complaints, and queries professionally and efficiently. Monitor stock levels, place orders, and manage supplier relationships. Control budgets, oversee financial performance, and work to achieve revenue and profit targets. Ensure compliance with all health & safety, food hygiene, and licensing regulations. Oversee cash handling procedures and financial reporting. Conduct staff training, performance reviews, and ongoing development. Lead by example during service, maintaining a strong presence on the floor. Manage opening and closing procedures. Requirements: Previous experience in a restaurant and/or bar management or supervisory role is essential. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to work effectively under pressure in a fast-paced environment. Strong organisational and problem-solving skills. Good financial awareness and understanding of cost control. Flexibility to work evenings, weekends, and holidays as required. A proactive, hands-on approach to management. Benefits: Competitive salary (dependent on experience). Performance-related incentives (where applicable). Opportunity to lead and shape a dynamic hospitality team. Career progression opportunities. Supportive and collaborative working environment. We require 2 weeks of your annual holiday entitlement to be taken between January & February each year due to the needs of the business.

Facilities Maintenance Supervisor Location: West Central London Salary: 47-50k Hours: Monday-Friday, 35 hrs/week Benefits - Great benefits including final salary pension - Civil service - 29% Are you an experienced Facilities Maintenance professional looking for your next challenge? Join a prestigious cultural institution as Facilities Maintenance Supervisor , managing in-house maintenance contractors and ensuring smooth operation of engineering services across the site. About the Role Reporting to the Technical Manager, you'll oversee Mechanical, Electrical & Public Health (ME&P) services through a team of 20 maintenance professionals. Key aspects: Maintain environmental conditions and plant to the highest standards. Coordinate replacement engineering items and system upgrades. Drive efficiency and sustainability through plant selection and energy strategies. Manage budgets and provide monthly financial reports. Responsibilities Full management of ME&P maintenance contracts and minor works projects. Drive performance Supervise contractors -approx. 20 Liaise with internal teams and contractors to minimise disruption and maintain safety. Chair weekly operational meetings and monthly progress reviews; ensure KPIs are met. Oversee health & safety compliance; review risk assessments and method statements. Maintain asset registers and accurate documentation for tendering. Contribute to long-term planning, including 5- and 10-year plant replacement strategies. What We're Looking For Qualifications: HNC or equivalent in mechanical or electrical discipline. Technical Expertise: Strong knowledge of engineering services, environmental conditions, and energy efficiency strategies. Leadership: Proven ability to manage and motivate a team. Communication: Excellent written and verbal skills for reporting and stakeholder engagement. Problem-Solving: Systematic approach to safe, efficient, cost-effective solutions. Benefits Annual Leave: 26.5 days (pro rata), rising to 31.5 after 5 years + Public Holidays & 1 privilege day. Holiday Trading: Buy/sell leave twice yearly; carry over up to 5 days. Health & Wellbeing: Virtual GP (7-day access), dental & health screening, skin check app, cover for up to 4 dependent children, Employee Assistance Programme (24/7 support, counselling, menopause support), discounted gym & retailer discounts. Bubble for Work: Paid hours for childcare, eldercare & pet care; parent events. Mental Health First Aiders: Accredited staff support. Family Leave: Enhanced maternity/adoption pay; 4 weeks' paternity leave at full pay. Civil Service Pension: Defined benefit scheme; employer contribution 28.97%. Exclusive Gallery Perks: 25% retail/catering discount, free exhibition tickets, reciprocal cultural entry, early access to Permanent Collection. Onsite Extras: Subsidised caf , exercise classes, physio workshops, massages. Local Discounts: Restaurants, bars, salons, gyms & shops. Cycle to Work: Loan up to 2,000 for bike/equipment. Interest-Free Loans: Rental deposit & season ticket. Social & Community: Coffee Roulette, Give As You Earn. Freebies: Menstruation products, tea/coffee/hot chocolate, fresh fruit.

Restaurant Manager Full-Time Competitive Salary Dependent on Experience We are seeking an experienced, driven, and customer-focused Restaurant Manager to lead our team and oversee the daily operations of our restaurant. The successful candidate will be responsible for delivering exceptional guest experiences, managing staff performance, and ensuring the smooth and profitable running of the business. Key Responsibilities: Oversee the day-to-day restaurant operations to ensure exceptional service standards. Lead, motivate, and develop the front-of-house and bar teams to deliver outstanding guest experiences. Manage staff scheduling, rotas, and labour costs effectively. Ensure high standards of food quality, presentation, and service are consistently maintained. Handle guest feedback, complaints, and queries professionally and efficiently. Monitor stock levels, place orders, and manage supplier relationships. Control budgets, oversee financial performance, and work to achieve revenue and profit targets. Ensure compliance with all health & safety, food hygiene, and licensing regulations. Oversee cash handling procedures and financial reporting. Conduct staff training, performance reviews, and ongoing development. Lead by example during service, maintaining a strong presence on the floor. Manage opening and closing procedures. Requirements: Previous experience in a restaurant management or supervisory role is essential. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to work effectively under pressure in a fast-paced environment. Strong organisational and problem-solving skills. Good financial awareness and understanding of cost control. Flexibility to work evenings, weekends, and holidays as required. A proactive, hands-on approach to management. Benefits: Competitive salary (dependent on experience). Performance-related incentives (where applicable). Opportunity to lead and shape a dynamic hospitality team. Career progression opportunities. Supportive and collaborative working environment. We require 2 weeks of your annual holiday entitlement to be taken between January & February each year due to the needs of the business.

The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20ph

We're currently recruiting in our Belfast BAR+BLOCK. Working 32 hours per week, paying £14.01 per hour. Restaurant Supervisor - BAR+BLOCK Belfast City Cathedral Quarter - Restaurant Come and be a Restaurant Supervisor at BAR+BLOCK in Belfast. Act as the vital link between the kitchen and our Front of House team and put the 'super' into Supervisor! Lead and manage your team to amazing customer serv click apply for full job details

Job Title: Children's Residential Support Worker (RSW) Location: Nottingham Salary: 12.21 an hour. 25,350 per annum exclusive of sleeps. 62.64 per sleep Job Type: Full Time Total Care Matters is an established residential children's home provider with nine regional homes, looking after children and young people between the age of eight and seventeen. We are committed to providing a safe and naturing environment where children can thrive and reach their full potential. As a team we are committed to improving the lives of young people that come into our care so they go on and achieve positive outcomes in the future. Job Description: We are looking for dynamic youth mentors who have a desire to engage, guide and bring a positive influence in the lives of young people in our care. As a Residential Support Worker, you will play a crucial role in providing care and support to children and young people in a residential setting. You will work closely with your team to create a safe and nurturing environment where children can develop essential life skills and achieve their goals. Key Responsibilities: Supervision of the young people in our care Safeguarding the young people in our care Promote the education of our young people Promote their independence skills Undertake relevant training Accurately record incidents and report writing Support your team Benefits: Loyalty Bonus Referral Bonus Wellness and employee assistance programme Health cash plan allowing you to claim money back towards the cost of your essential medical care such as Dental, Optical, Therapy, Private Consultations, Scans and much more Westfield Rewards - Discount and rewards from hundreds of leading retailers, restaurants and destinations Supportive and inclusive working environment Continuous professional development. A proven track record of internal promotions and development into 'Homes' and 'Operations' managers On site parking Casual dress Free meals during shifts Free activities such as bowling, cinema, theme park Enrolment on L3 or L4 Diploma in Children & Young People and the future opportunity to enrol on L5 Diploma for Leadership & Management Enhanced DBS check paid for To be considered for work with us: You must hold a Full UK Driving Licence You must be eligible to work in the UK Ideally you have experience supporting children. If not, you must have the passion for working with children Holding a L3 or equivalent in Children & Young People would be desirable but not essential - we are happy to support you through your L3, L4 or L5 qualification Please note all successful applicants are required to undergo enhanced Disclosure and Barring Service (DBS) disclosure or provide evidence that they are on the update service If this sounds like you please click apply to submit your application. Total Care Matters Ltd. is committed to safeguarding and promoting the welfare of children and young people. To achieve our commitment, we will ensure continuous development and improvement of robust safeguarding processes and procedures that promote a culture of safeguarding amongst our workforce. Candidates with the relevant experience or job titles of; Mentoring Support Worker, Youth Development Worker, Youth Support Worker, Youth Mentor, Counsellor, Youth Community Worker, Youth Support, Young Person's Mentor, Care Manager, Young Adult Support, Care Supervisor, Care Support, Support Worker, Care Worker, Care Support Supervisor, Care Assistant will also be considered for this role.