Office and Marketing Coordinator

We're seeking an experienced Administration and Marketing Coordinator to support our UK and international growth. This hands-on position offers genuine variety, working alongside a small, committed team dedicated to bringing award-winning, sustainably produced products to customers through retail and online channels.

The role combines day-to-day operations with creative marketing support, giving you the opportunity to develop skills across different areas of the business while making a tangible impact. You'll manage diverse responsibilities-from processing orders and coordinating with warehouses to creating content and managing influencer partnerships-allowing you to build valuable, transferable experience.

We need an organised self-starter with strong digital skills who can juggle multiple priorities while maintaining meticulous attention to detail. You should be comfortable working autonomously, bringing initiative and a positive, professional attitude to everything you do.

Essential requirements:

• Minimum 10 years' experience in administration and/or marketing roles
• Excellent organisational and computer skills
• Strong proficiency with digital tools, e-commerce platforms, and Microsoft Office/Google Workspace
• Proven ability to multitask effectively and manage your own workload
• Strong attention to detail and commitment to accuracy
• Self-motivated with ability to work independently
• Comfortable working with data, reports, and structured systems
• Positive, professional demeanour and collaborative approach

• Order Management: Process customer orders accurately and efficiently across multiple platforms including our website, Amazon, and other third-party channels
• Warehouse Coordination: Liaise with our UK warehouse team to manage stock levels and fulfilment
• Customer Service: Respond to customer queries regarding orders, tracking, and product information with care and professionalism.
• E-commerce Support: Update website content and create new product listings
• Sales Enablement: Support the sales team with data, retailer presentations, market category analysis, and product information
• Reporting & Organization: Maintain well-structured systems and databases, delivering weekly reports and ensuring information is easily accessible across departments
• Ad Hoc Projects/Tasks: Provide support on additional tasks as needed.

• Social Media Coordination: Support content workflows across platforms, including scheduling, briefing, asset coordination, and ensuring posts are consistent and on-brand
• Campaign Execution: Manage competitions and promotional offers from start to finish, including T&Cs, setup, coordination, timelines, and follow-ups
• Content Creation: Write and update SEO-friendly content for blogs, product pages, FAQs, and landing pages to support customer experience and online visibility
• DTC Support: Contribute across the direct-to-consumer journey, including on-site promotions, email campaigns, and landing pages
• Influencer & Partnership Management: Handle day-to-day influencer outreach, track deliverables, coordinate content, manage usage rights, and keep everything organized
• Performance Tracking: Pull reports, track campaign performance, and maintain spreadsheets and dashboards with accuracy
• Ad Hoc Projects/Tasks: Provide support on additional tasks as needed.

• Experience with e-commerce platforms (particularly Amazon and Shopify)
• Understanding of SEO principles and content optimization
• Familiarity with social media management tools
• Experience coordinating influencer partnerships
• Knowledge of basic analytics and reporting tools

• Competitive salary up to £32,000
• Opportunity to learn and develop across administration and marketing
• Flexible working options available after successful completion of training period
• Work with a small, committed team passionate about sustainable, award-winning products
• Contribute to making quality, responsibly produced products accessible to customers
• Time off in lieu for any occasional weekend work (e.g., customer events)

We actively promote diversity and inclusion in our workplace. All candidates are selected based on skills, experience, and potential to contribute to our team. We believe diverse perspectives create stronger teams.

To Apply: Please submit your CV and a brief cover letter explaining why you're interested in this role and what relevant experience you'd bring.