Recruitment Account Manager

Full-time - Permanent

You're all about process, pace and delivering excellence. Relationship building, problem solving and continuous improvement are what motivate you at work - if these ring true for you and you want to stretch your career in recruitment, come and show us what you can do at Staffline!

The Opportunity

Here is your chance to join the largest recruitment business in the UK as a Recruitment Account Manager. In this role you will supply temporary workers to our clients operation, in Coventry.

To thrive in this role, you'll be customer and client focused, committed to providing the best possible service and a natural problem solver. Experience in an on-site recruitment environment would be great but is by no means essential. If you have transferrable skills, we can train you on all the elements you need to be successful in this role.

What you'll do as a Recruitment Account Manager

This role is all about maintaining and building relationships, it's about using data to maximise efficiencies and it's about pushing performance improvement wherever possible. As the onsite Recruitment Account Manager, you'll be adept at problem solving and understand how to get the best out of people. This is an incredibly diverse role which will undoubtedly keep you on your toes, below is just a selection of what you can expect:

• Building effective relationships with workers & key clients, attending planning & forecasting meetings to fill requirements, highlighting any challenges proactively
• Using our feedback system (have your say) to review all worker and client comments, acting on feedback to identify ways of continuously improving processes
• Working closely with the client to deliver quick turnaround of candidates
• Actively seeking commercial opportunities within your local area to grow your current client base and develop opportunities for the future
• Managing compliance requirements, ensuring your site is compliant against policies such as Agency Worker Regulations (AWR), National Minimum Wage (NMW) and Right to Work
• Building candidate pipelines for future temporary requirements
• Interviewing and inducting potential job candidates
• Understanding local labour markets and recruitment trends, analysing competitor data
• Able to undertake welfare, capability, and disciplinary meetings.
• Collecting and maintaining attendance records for payroll and disciplinary requirements
• Providing service to employees who need assistance
• Administration of the payroll
• Undertaking performance reviews and working closely with Operational teams.

The skills you'll develop as a Recruitment Account Manager

Throughout your time at Staffline, you'll be coached and challenged to learn new skills that will enable you to thrive. As part of this role, you can expect to further enhance a number of skills related to client management, relationship management, hiring and staffing processes and performance improvement identification amongst a whole host of other areas. At Staffline, we actively encourage progression and personal development and have clear dedicated progression paths for those that join us.

What we need from you

By this point it should be clear that we want to give you development, we want to reward you correctly and we want you to stretch yourself in whatever role you do at Staffline. To be successful in this role however, we will need a few things:

• You'll need to have recruitment experience in a fast passed (ideally on-site) environment
• You'll have leadership skills and be able to show these qualities on a consistent basis
• You'll be professional in approach and able to hold conversations at the most senior level
• You'll need to be able to show us that you really do have what it takes to build relationships at all levels.
• You'll have to be comfortable working with, and presenting data to stakeholders
• You'll need to have an eye for detail and be able to give examples of problem solving
• Most importantly though, you'll need to be tenacious, with a great attitude towards delivering an excellent service.

Like the sound of this? Why not apply now or if you require further information, get in touch!

Staffline is an equal opportunity employer and is committed to ensuring a diverse and inclusive workplace. We celebrate diversity and are dedicated to creating an environment where every employee feels valued and respected.