AGM / Deputy Manager - NSO Bloomsbury
- Mansell Consulting Group Ltd
- Feb 07, 2026
Full time
Hospitality & Tourism
Job Description
Deputy General Manager Bespoke Luxury Hotel New Opening
MCG Recruitment are delighted to be working with our client, a brand-new 4-star hotel, seeking a Deputy General Manager to work alongside the General Manager in delivering exceptional, seamless guest experiences.
This is a senior, hands-on leadership role for someone with a strong Food & Beverage background, a natural hosting instinct, and a passion for leading confident, motivated teams.
The Role As Deputy General Manager, you will be central to ensuring the hotel runs seamlessly behind the scenes while shining on the floor. You will help set the tone for the guest experience and support your teams in delivering intuitive, calm, and personal luxury service.
Key Responsibilities:
MCG Recruitment are delighted to be working with our client, a brand-new 4-star hotel, seeking a Deputy General Manager to work alongside the General Manager in delivering exceptional, seamless guest experiences.
This is a senior, hands-on leadership role for someone with a strong Food & Beverage background, a natural hosting instinct, and a passion for leading confident, motivated teams.
The Role As Deputy General Manager, you will be central to ensuring the hotel runs seamlessly behind the scenes while shining on the floor. You will help set the tone for the guest experience and support your teams in delivering intuitive, calm, and personal luxury service.
Key Responsibilities:
- Support the General Manager in the day-to-day running of the hotel
- Help shape a service culture that is relaxed, warm, and effortless
- Lead Food & Beverage operations, focusing on flow, atmosphere, and guest connection
- Be a visible host, engaging with guests, anticipating needs, and creating a sense of belonging
- Manage, mentor, and motivate teams with empathy and clarity
- Oversee events, corporate stays, and weddings, ensuring every occasion feels personal and unhurried
- Maintain the highest standards across a luxury hotel environment without stiffness or formality
- Strong Food & Beverage background in luxury or quality-led hotels
- A people person: calm, approachable, and confident
- Experience in events, corporate business, and weddings
- Naturally service-led, believing great hospitality should feel seamless, not showy
- A collaborative, hands-on leader who enjoys developing teams and experiences
- Passionate about creating spaces where guests can genuinely switch off
- Be part of a prestigious, boutique hotel brand committed to intuitive luxury
- Take a hands-on, senior leadership role with real influence
- Lead and develop high-performing, motivated teams
- Deliver personal, memorable experiences in a brand-new, inspiring environment
About Mansell Consulting Group Ltd