The Company This Project Manager role is with one of the UK s leading Property Consultants. They undertake a wide range of activities providing a cradle to grave property management solution. One of their core activities is Facilities Management and this role is within its Project s division undertaking a wide range of schemes primarily focused around fit out and M&E services with values from £30K - £3M. They have a structured growth plan in place and their turnover has been increasing year on year and are keen to grow the team to meet demand. The Role The role of a Project Manager is to lead a variation of projects, delivering schemes for a number of key clients. Your role will include: Be responsible for generating and delivering a variety of project work Maximise profits Identify and generate project opportunities from within a set portfolio of maintenance contracts. Manage the day-to-day operational aspects of the project(s) end to end . Thus undertaking estimating, business development, quantity surveying and site manager duties. Work closely with relevant stake holders to ensure effective and efficient implementation of the project(s). Work with developers, designers and sub-contractors to define and document scope(s) of work(s). Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor. Manage, run and draw up tenders on behalf of the customer as required. Carry out full tender analysis of all sub-contractor returns. Identify and develop a short/medium and long term pipeline of Project opportunities from the portfolio of customers within the Business Unit as a priority. Leverage opportunities not visible to the customer through visibility and presence on customer sites. Liaise with managers to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours. Build a pipeline of supply partners with the correct approvals in conjunction with the central procurement team. Competitively price the works in line with current market rates whilst returning expected profit margins. Ideally we are looking for someone who is target driven, commercially aware, able to develop client opportunities and can manage a team of project managers to deliver successful and profitable projects. The Plus Points This is a great opportunity to join a fast growing company where you will receive first class training and will be given the opportunity to progress and receive an excellent salary, package and bonuses.
Mar 07, 2026
Full time
The Company This Project Manager role is with one of the UK s leading Property Consultants. They undertake a wide range of activities providing a cradle to grave property management solution. One of their core activities is Facilities Management and this role is within its Project s division undertaking a wide range of schemes primarily focused around fit out and M&E services with values from £30K - £3M. They have a structured growth plan in place and their turnover has been increasing year on year and are keen to grow the team to meet demand. The Role The role of a Project Manager is to lead a variation of projects, delivering schemes for a number of key clients. Your role will include: Be responsible for generating and delivering a variety of project work Maximise profits Identify and generate project opportunities from within a set portfolio of maintenance contracts. Manage the day-to-day operational aspects of the project(s) end to end . Thus undertaking estimating, business development, quantity surveying and site manager duties. Work closely with relevant stake holders to ensure effective and efficient implementation of the project(s). Work with developers, designers and sub-contractors to define and document scope(s) of work(s). Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor. Manage, run and draw up tenders on behalf of the customer as required. Carry out full tender analysis of all sub-contractor returns. Identify and develop a short/medium and long term pipeline of Project opportunities from the portfolio of customers within the Business Unit as a priority. Leverage opportunities not visible to the customer through visibility and presence on customer sites. Liaise with managers to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours. Build a pipeline of supply partners with the correct approvals in conjunction with the central procurement team. Competitively price the works in line with current market rates whilst returning expected profit margins. Ideally we are looking for someone who is target driven, commercially aware, able to develop client opportunities and can manage a team of project managers to deliver successful and profitable projects. The Plus Points This is a great opportunity to join a fast growing company where you will receive first class training and will be given the opportunity to progress and receive an excellent salary, package and bonuses.
Claims Advisor Location: Cosham, Portsmouth (Hybrid after probation) Salary: £26,200 starting salary - rising to £30,300-£33,000 within 12-24 months Hours: Full-time Permanent Start Date: March 2026 You must be available to interview on 26th February. Dynamite Recruitment is proud to be recruiting on behalf of a large, well-established organisation based in Portsmouth, who are continuing to expand their Claims and Customer Service team. This is an excellent opportunity for candidates with experience in customer service, call centres, retail, hospitality, or contact centres who are looking for a stable, long-term role with clear progression and structured development. The Role As a Claims Advisor, you will play a vital role in supporting customers through the travel insurance claims process, delivering a calm, professional, and empathetic service. Key Responsibilities Include Handling a high volume of inbound calls and written correspondence relating to travel insurance claims Assessing and evaluating claims, verifying policy coverage and documentation Clearly explaining claim outcomes and next steps to customers Providing clear verbal and written guidance to ensure a first-class claims experience Maintaining accurate records across internal systems Resolving claims efficiently while meeting service standards Working Hours Monday to Friday between 8:00am - 6:15pm (rota basis) 1 in 6 Saturdays between 8:00am - 4:30pm Hybrid working available after successful completion of training and probation Skills & Experience Required Previous experience in a customer-facing role (retail, hospitality, call centre, contact centre, or similar) Strong verbal and written communication skills Ability to work under pressure and manage multiple tasks High attention to detail and accuracy Confident using computer systems Good numeracy skills Ability to remain calm and professional in a high-volume environment A customer-focused, empathetic approach Salary & Benefits £26,200 starting salary Structured salary increases up to £30,300-£33,000 within 12-24 months Free on-site parking Hybrid working after probation Free Health Cash Plan (including dental, prescriptions, and more) Free annual travel insurance (subject to criteria) Discounts on insurance products On-site gym and social facilities Comprehensive training and long-term career progression Plus many more benefits
Mar 06, 2026
Full time
Claims Advisor Location: Cosham, Portsmouth (Hybrid after probation) Salary: £26,200 starting salary - rising to £30,300-£33,000 within 12-24 months Hours: Full-time Permanent Start Date: March 2026 You must be available to interview on 26th February. Dynamite Recruitment is proud to be recruiting on behalf of a large, well-established organisation based in Portsmouth, who are continuing to expand their Claims and Customer Service team. This is an excellent opportunity for candidates with experience in customer service, call centres, retail, hospitality, or contact centres who are looking for a stable, long-term role with clear progression and structured development. The Role As a Claims Advisor, you will play a vital role in supporting customers through the travel insurance claims process, delivering a calm, professional, and empathetic service. Key Responsibilities Include Handling a high volume of inbound calls and written correspondence relating to travel insurance claims Assessing and evaluating claims, verifying policy coverage and documentation Clearly explaining claim outcomes and next steps to customers Providing clear verbal and written guidance to ensure a first-class claims experience Maintaining accurate records across internal systems Resolving claims efficiently while meeting service standards Working Hours Monday to Friday between 8:00am - 6:15pm (rota basis) 1 in 6 Saturdays between 8:00am - 4:30pm Hybrid working available after successful completion of training and probation Skills & Experience Required Previous experience in a customer-facing role (retail, hospitality, call centre, contact centre, or similar) Strong verbal and written communication skills Ability to work under pressure and manage multiple tasks High attention to detail and accuracy Confident using computer systems Good numeracy skills Ability to remain calm and professional in a high-volume environment A customer-focused, empathetic approach Salary & Benefits £26,200 starting salary Structured salary increases up to £30,300-£33,000 within 12-24 months Free on-site parking Hybrid working after probation Free Health Cash Plan (including dental, prescriptions, and more) Free annual travel insurance (subject to criteria) Discounts on insurance products On-site gym and social facilities Comprehensive training and long-term career progression Plus many more benefits
ER Advisor An exciting new ER Advisor opportunity at DX! About Us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. We have a team of hard-working and enthusiastic people who know we are more than just a delivery company. Each and every consignment we deliver tells a story and we know that for someone somewhere, it ll make their day when we deliver exactly on time, every time. Role Summary To be part of the HR Team, you will drive and support the delivery of a central advice service function for employees across the company, with a focus on delivering excellent customer service tailored for managers, employees and peers. Essential Criteria Security is core to the DX proposition and an aspect we pride ourselves in. It is therefore an essential part of all our business processes, as well as the selection of individuals who work for or on behalf of the company. It is a key USP as to why many of our customers trust and select DX to deliver on their behalf. Our aim is to set and maintain the highest standards of security and mail integrity within the industry. In order to do this, we have a strict vetting process for all. When you apply for a job with DX, you will need to confirm that you understand, and are happy for us to initiate, our vetting process as well as being able to work in the UK/ROI. We have an industry leading vetting that help and support all colleagues joining the business through the process to make it as swift and simple as possible. Main Responsibilities: Work closely with the rest of the HR Services Advisory team as a second line ER support and supporting the HR Administration team to deliver an effective first line ER service knowing when and how to escalate general & ER issues to the second line. Develop and maintain strong & trusted partnerships with managers, providing constructive challenges as well as acting as a sounding board whilst ensuring best practise is adhered to. Responsible for the regular updates of the company policies and the creation of new policies in line with legislation. Measures : Knowledge, Skills and Experience Experience of being part of a centrally located HR shared service centre with multi-sites nationally. Experience of providing advice on a range of HR issues including disciplinaries, grievance, absence, performance and other ER cases. Finely honed coaching skills with experience of supporting customers to grow in their knowledge and understanding of HR processes and procedures. An up-to-date knowledge and understanding of relevant employment legislation. Demonstrable experience of developing and maintaining strong business relationships and the ability to communicate effectively at different levels with strong written and verbal communication skills. Commercially aware and able to balance HR and business requirements. Flexible and adaptive to changing priorities with the ability to work in an agile environment and manage a fast paced, fluctuating and diverse workload whilst maintaining accuracy and attention to detail. Benefits: Competitive Rates of Pay Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Enhanced Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!
Mar 06, 2026
Full time
ER Advisor An exciting new ER Advisor opportunity at DX! About Us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. We have a team of hard-working and enthusiastic people who know we are more than just a delivery company. Each and every consignment we deliver tells a story and we know that for someone somewhere, it ll make their day when we deliver exactly on time, every time. Role Summary To be part of the HR Team, you will drive and support the delivery of a central advice service function for employees across the company, with a focus on delivering excellent customer service tailored for managers, employees and peers. Essential Criteria Security is core to the DX proposition and an aspect we pride ourselves in. It is therefore an essential part of all our business processes, as well as the selection of individuals who work for or on behalf of the company. It is a key USP as to why many of our customers trust and select DX to deliver on their behalf. Our aim is to set and maintain the highest standards of security and mail integrity within the industry. In order to do this, we have a strict vetting process for all. When you apply for a job with DX, you will need to confirm that you understand, and are happy for us to initiate, our vetting process as well as being able to work in the UK/ROI. We have an industry leading vetting that help and support all colleagues joining the business through the process to make it as swift and simple as possible. Main Responsibilities: Work closely with the rest of the HR Services Advisory team as a second line ER support and supporting the HR Administration team to deliver an effective first line ER service knowing when and how to escalate general & ER issues to the second line. Develop and maintain strong & trusted partnerships with managers, providing constructive challenges as well as acting as a sounding board whilst ensuring best practise is adhered to. Responsible for the regular updates of the company policies and the creation of new policies in line with legislation. Measures : Knowledge, Skills and Experience Experience of being part of a centrally located HR shared service centre with multi-sites nationally. Experience of providing advice on a range of HR issues including disciplinaries, grievance, absence, performance and other ER cases. Finely honed coaching skills with experience of supporting customers to grow in their knowledge and understanding of HR processes and procedures. An up-to-date knowledge and understanding of relevant employment legislation. Demonstrable experience of developing and maintaining strong business relationships and the ability to communicate effectively at different levels with strong written and verbal communication skills. Commercially aware and able to balance HR and business requirements. Flexible and adaptive to changing priorities with the ability to work in an agile environment and manage a fast paced, fluctuating and diverse workload whilst maintaining accuracy and attention to detail. Benefits: Competitive Rates of Pay Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Enhanced Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!
Join Porsche at a Remarkable Time for the Brand Porsche Centre Glasgow is delighted to offer an exciting opportunity for an experienced Service Advisor to join our team during a dynamic period of growth and innovation for the Porsche brand. Represent one of the world s most prestigious automotive manufacturers and deliver exceptional customer experiences to high-net-worth clients. As a Porsche Service Advisor, you will play a pivotal role in guiding customers through their journey to our Centre. Our customers visit may be for routine service maintenance or for repairs to their Porsche. On every visit to our Centre you will ensure the level of service you deliver is world class and your objective will always be to exceed our customers expectations. What We Offer • Service Advisors OTE £41,077 plus newly enhanced bonus elements available • 45 hours per week (Centre closed on Sunday s) • 33 days holiday per annum including bank holidays • Opportunities to attend exclusive manufacturer events in the UK and abroad • Market-leading Porsche training on the latest models, technologies, and brand developments • Working in a fast-paced environment with a great and supportive Team • Opportunities to develop and further your career About You We are looking for a confident, polished, customer-centric professional who can excel in a fast-paced, high-standards environment. You will have: • Proven experience in a franchised environment • A genuine passion for delivering outstanding customer service and engaging confidently with clients face-to-face • Excellent communication and negotiation skills • A professional, composed, and credible demeanour • The ability to thrive in a high-performance, target-driven environment • A full and valid UK driving licence Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Mar 06, 2026
Full time
Join Porsche at a Remarkable Time for the Brand Porsche Centre Glasgow is delighted to offer an exciting opportunity for an experienced Service Advisor to join our team during a dynamic period of growth and innovation for the Porsche brand. Represent one of the world s most prestigious automotive manufacturers and deliver exceptional customer experiences to high-net-worth clients. As a Porsche Service Advisor, you will play a pivotal role in guiding customers through their journey to our Centre. Our customers visit may be for routine service maintenance or for repairs to their Porsche. On every visit to our Centre you will ensure the level of service you deliver is world class and your objective will always be to exceed our customers expectations. What We Offer • Service Advisors OTE £41,077 plus newly enhanced bonus elements available • 45 hours per week (Centre closed on Sunday s) • 33 days holiday per annum including bank holidays • Opportunities to attend exclusive manufacturer events in the UK and abroad • Market-leading Porsche training on the latest models, technologies, and brand developments • Working in a fast-paced environment with a great and supportive Team • Opportunities to develop and further your career About You We are looking for a confident, polished, customer-centric professional who can excel in a fast-paced, high-standards environment. You will have: • Proven experience in a franchised environment • A genuine passion for delivering outstanding customer service and engaging confidently with clients face-to-face • Excellent communication and negotiation skills • A professional, composed, and credible demeanour • The ability to thrive in a high-performance, target-driven environment • A full and valid UK driving licence Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Description: Job Title: INSURANCE ADVISOR (Training Provided for the right individual) Sector: Insurance Broker Location: Poole (Onsite) Job Type: Full-Time, Permanent Salary: Competitive 25,000 - 33,000 (DOE) Overview: We are seeking a motivated and eager-to-learn Insurance Sales Advisor to join our small, friendly team. This is a fantastic opportunity for someone looking to start a career in insurance with full training and development provided. Key Responsibilities: Support clients with their insurance needs and guide them through policy options. Provide administrative support, including managing client records, updating systems, and ensuring accurate documentation. Participate in training sessions to develop knowledge of different insurance products, sales techniques, and industry regulations. Assist with policy renewals, amendments, and claims processing. Work towards KPI sales targets Ensure all interactions with clients and records comply with legal and regulatory requirements. Skills & Qualifications: A genuine interest in pursuing a career in the insurance industry. Strong communication skills, with the ability to build rapport with clients and explain information clearly. Excellent attention to detail and organisational skills. A proactive attitude and a willingness to learn and develop. Ability to work well as part of a small team, contributing to a positive, collaborative work environment. Basic computer skills, including familiarity with Microsoft Office and an ability to learn new software. A customer-focused mindset with an interest in providing excellent service. Desirable Qualifications: No previous experience in insurance is required, though any exposure to customer service or sales roles is beneficial. A good standard of education, such as GCSEs or equivalent including Maths Benefits: Full training and development provided, including support for relevant professional qualifications (e.g. CII). Competitive salary with opportunities for progression as you gain experience and qualifications. A supportive, friendly team environment with a focus on career growth. Opportunities to learn about different areas of insurance (personal, commercial, claims). Pension scheme and additional employee benefits Hours: Monday - Friday - 08:30 - 5 pm Every 2nd Saturday - 08:30 - 12 pm This is a fantastic opportunity, apply today! Cowell Recruitment Ltd is an equal opportunities recruitment agency. E&OE. Please note - only candidates with right to work (RTW) in the UK will be considered for this role. Job Types: Full-time, Permanent
Mar 06, 2026
Full time
Job Description: Job Title: INSURANCE ADVISOR (Training Provided for the right individual) Sector: Insurance Broker Location: Poole (Onsite) Job Type: Full-Time, Permanent Salary: Competitive 25,000 - 33,000 (DOE) Overview: We are seeking a motivated and eager-to-learn Insurance Sales Advisor to join our small, friendly team. This is a fantastic opportunity for someone looking to start a career in insurance with full training and development provided. Key Responsibilities: Support clients with their insurance needs and guide them through policy options. Provide administrative support, including managing client records, updating systems, and ensuring accurate documentation. Participate in training sessions to develop knowledge of different insurance products, sales techniques, and industry regulations. Assist with policy renewals, amendments, and claims processing. Work towards KPI sales targets Ensure all interactions with clients and records comply with legal and regulatory requirements. Skills & Qualifications: A genuine interest in pursuing a career in the insurance industry. Strong communication skills, with the ability to build rapport with clients and explain information clearly. Excellent attention to detail and organisational skills. A proactive attitude and a willingness to learn and develop. Ability to work well as part of a small team, contributing to a positive, collaborative work environment. Basic computer skills, including familiarity with Microsoft Office and an ability to learn new software. A customer-focused mindset with an interest in providing excellent service. Desirable Qualifications: No previous experience in insurance is required, though any exposure to customer service or sales roles is beneficial. A good standard of education, such as GCSEs or equivalent including Maths Benefits: Full training and development provided, including support for relevant professional qualifications (e.g. CII). Competitive salary with opportunities for progression as you gain experience and qualifications. A supportive, friendly team environment with a focus on career growth. Opportunities to learn about different areas of insurance (personal, commercial, claims). Pension scheme and additional employee benefits Hours: Monday - Friday - 08:30 - 5 pm Every 2nd Saturday - 08:30 - 12 pm This is a fantastic opportunity, apply today! Cowell Recruitment Ltd is an equal opportunities recruitment agency. E&OE. Please note - only candidates with right to work (RTW) in the UK will be considered for this role. Job Types: Full-time, Permanent
Customer Service Advisor - Insurance Glasgow (or other branch location) Do you enjoy helping people and thrive in a busy environment where attention to detail matters? Are you experienced in customer service and looking to work in a supportive team that values your input? Patons Insurance is a leading taxi insurance provider with branches in Glasgow, Stockton, Liverpool and Manchester. We are now looking for a friendly and professional Customer Service Advisor to join our growing team. The Role You ll be the first point of contact for our customers by phone, email, online, or in person. Your role will focus on handling policy queries, mid-term adjustments and claims support while ensuring all processes follow FCA guidelines and our internal standards. This is a varied and people-focused role where clear communication and great service are key. Key Responsibilities Provide excellent customer service and policy support Manage mid-term adjustments and customer queries efficiently Handle claims support and explain relevant policy details clearly Ensure all documentation and customer interactions comply with FCA regulations Work closely with team members to maintain high service standards Keep up to date with product knowledge through ongoing development Support branch standards and contribute to a professional work environment Suggest improvements to systems and processes where helpful About Our Company With decades of experience in taxi insurance, Patons Insurance has built a trusted name across the UK. We pride ourselves on our friendly teams, straightforward service, and long-standing customer relationships. The Benefits Competitive salary Supportive team environment Opportunities for training and development Modern and welcoming office spaces Potential career progression within the company The Person We re looking for someone who brings: Insurance experience necessary A helpful, organised, and proactive attitude Strong communication skills both written and verbal Good time management and ability to prioritise IT literacy A commitment to doing things properly and fairly If this sounds like the right fit for you, we d love to hear from you. Apply today and take the next step in your customer service career with Patons Insurance.
Mar 06, 2026
Full time
Customer Service Advisor - Insurance Glasgow (or other branch location) Do you enjoy helping people and thrive in a busy environment where attention to detail matters? Are you experienced in customer service and looking to work in a supportive team that values your input? Patons Insurance is a leading taxi insurance provider with branches in Glasgow, Stockton, Liverpool and Manchester. We are now looking for a friendly and professional Customer Service Advisor to join our growing team. The Role You ll be the first point of contact for our customers by phone, email, online, or in person. Your role will focus on handling policy queries, mid-term adjustments and claims support while ensuring all processes follow FCA guidelines and our internal standards. This is a varied and people-focused role where clear communication and great service are key. Key Responsibilities Provide excellent customer service and policy support Manage mid-term adjustments and customer queries efficiently Handle claims support and explain relevant policy details clearly Ensure all documentation and customer interactions comply with FCA regulations Work closely with team members to maintain high service standards Keep up to date with product knowledge through ongoing development Support branch standards and contribute to a professional work environment Suggest improvements to systems and processes where helpful About Our Company With decades of experience in taxi insurance, Patons Insurance has built a trusted name across the UK. We pride ourselves on our friendly teams, straightforward service, and long-standing customer relationships. The Benefits Competitive salary Supportive team environment Opportunities for training and development Modern and welcoming office spaces Potential career progression within the company The Person We re looking for someone who brings: Insurance experience necessary A helpful, organised, and proactive attitude Strong communication skills both written and verbal Good time management and ability to prioritise IT literacy A commitment to doing things properly and fairly If this sounds like the right fit for you, we d love to hear from you. Apply today and take the next step in your customer service career with Patons Insurance.
Customer Service Advisor Hybrid Working Location: Warwick, Warwickshire (Free parking + near Warwick Parkway station) Salary: £24,576 + Benefits Job Type: Full-time, Permanent Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent or Customer Support Administrator looking for a Monday Friday role with hybrid working and no weekends? We re recruiting for an established company in Warwick, offering an opportunity for someone with customer service, retail, hospitality, administration or office-based experience, who wants stability, progression and work-life balance. Key Benefits for the successful Customer Service Advisor Hybrid working available 2 days WFH after completion of training Modern office environment BUPA healthcare and Medicash plan Death in Service & Critical Illness Cover Employee discounts & social events Customer Service Advisor duties Handle inbound and outbound calls Respond to customer enquiries via phone, email, live chat and web Provide high-quality customer support and customer experience Update systems and complete administration/data entry tasks Work as part of a busy customer service team/contact centre Skills and experience required to be successful as a Customer Service Advisor Previous customer service experience (contact centre, retail, hospitality, office admin, healthcare or similar) Strong communication and listening skills Good IT skills (Microsoft Office, CRM systems, data entry) Positive attitude and team player Ability to work in a fast-paced environment Job titles this role could suit Customer Service Advisor Customer Support Advisor Call Centre Advisor Contact Centre Agent Client Services Advisor Customer Experience Advisor Office Administrator Helpdesk Advisor If you re searching for a hybrid customer service job in Warwick with great benefits and long-term progression, apply today.
Mar 06, 2026
Full time
Customer Service Advisor Hybrid Working Location: Warwick, Warwickshire (Free parking + near Warwick Parkway station) Salary: £24,576 + Benefits Job Type: Full-time, Permanent Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent or Customer Support Administrator looking for a Monday Friday role with hybrid working and no weekends? We re recruiting for an established company in Warwick, offering an opportunity for someone with customer service, retail, hospitality, administration or office-based experience, who wants stability, progression and work-life balance. Key Benefits for the successful Customer Service Advisor Hybrid working available 2 days WFH after completion of training Modern office environment BUPA healthcare and Medicash plan Death in Service & Critical Illness Cover Employee discounts & social events Customer Service Advisor duties Handle inbound and outbound calls Respond to customer enquiries via phone, email, live chat and web Provide high-quality customer support and customer experience Update systems and complete administration/data entry tasks Work as part of a busy customer service team/contact centre Skills and experience required to be successful as a Customer Service Advisor Previous customer service experience (contact centre, retail, hospitality, office admin, healthcare or similar) Strong communication and listening skills Good IT skills (Microsoft Office, CRM systems, data entry) Positive attitude and team player Ability to work in a fast-paced environment Job titles this role could suit Customer Service Advisor Customer Support Advisor Call Centre Advisor Contact Centre Agent Client Services Advisor Customer Experience Advisor Office Administrator Helpdesk Advisor If you re searching for a hybrid customer service job in Warwick with great benefits and long-term progression, apply today.
Customer Service Advisor - Insurance Liverpool (or other branch location) Do you enjoy helping people and thrive in a busy environment where attention to detail matters? Are you experienced in customer service and looking to work in a supportive team that values your input? Patons Insurance is a leading taxi insurance provider with branches in Glasgow, Stockton, Liverpool and Manchester. We are now looking for a friendly and professional Customer Service Advisor to join our growing team. The Role You ll be the first point of contact for our customers by phone, email, online, or in person. Your role will focus on handling policy queries, mid-term adjustments and claims support while ensuring all processes follow FCA guidelines and our internal standards. This is a varied and people-focused role where clear communication and great service are key. Key Responsibilities Provide excellent customer service and policy support Manage mid-term adjustments and customer queries efficiently Handle claims support and explain relevant policy details clearly Ensure all documentation and customer interactions comply with FCA regulations Work closely with team members to maintain high service standards Keep up to date with product knowledge through ongoing development Support branch standards and contribute to a professional work environment Suggest improvements to systems and processes where helpful About Our Company With decades of experience in taxi insurance, Patons Insurance has built a trusted name across the UK. We pride ourselves on our friendly teams, straightforward service, and long-standing customer relationships. The Benefits Competitive salary Supportive team environment Opportunities for training and development Modern and welcoming office spaces Potential career progression within the company The Person We re looking for someone who brings: Insurance experience necessary A helpful, organised, and proactive attitude Strong communication skills both written and verbal Good time management and ability to prioritise IT literacy A commitment to doing things properly and fairly If this sounds like the right fit for you, we d love to hear from you. Apply today and take the next step in your customer service career with Patons Insurance.
Mar 06, 2026
Full time
Customer Service Advisor - Insurance Liverpool (or other branch location) Do you enjoy helping people and thrive in a busy environment where attention to detail matters? Are you experienced in customer service and looking to work in a supportive team that values your input? Patons Insurance is a leading taxi insurance provider with branches in Glasgow, Stockton, Liverpool and Manchester. We are now looking for a friendly and professional Customer Service Advisor to join our growing team. The Role You ll be the first point of contact for our customers by phone, email, online, or in person. Your role will focus on handling policy queries, mid-term adjustments and claims support while ensuring all processes follow FCA guidelines and our internal standards. This is a varied and people-focused role where clear communication and great service are key. Key Responsibilities Provide excellent customer service and policy support Manage mid-term adjustments and customer queries efficiently Handle claims support and explain relevant policy details clearly Ensure all documentation and customer interactions comply with FCA regulations Work closely with team members to maintain high service standards Keep up to date with product knowledge through ongoing development Support branch standards and contribute to a professional work environment Suggest improvements to systems and processes where helpful About Our Company With decades of experience in taxi insurance, Patons Insurance has built a trusted name across the UK. We pride ourselves on our friendly teams, straightforward service, and long-standing customer relationships. The Benefits Competitive salary Supportive team environment Opportunities for training and development Modern and welcoming office spaces Potential career progression within the company The Person We re looking for someone who brings: Insurance experience necessary A helpful, organised, and proactive attitude Strong communication skills both written and verbal Good time management and ability to prioritise IT literacy A commitment to doing things properly and fairly If this sounds like the right fit for you, we d love to hear from you. Apply today and take the next step in your customer service career with Patons Insurance.
Job Title: Call Centre Advisor Salary: £24,000 (Full-Time, Permanent, 35 hours) Location: Liverpool City Centre (Office based) Shifts: Flexibility to work shift patterns between the hours of 9am and 8pm and work occasional weekends. Are you experienced in call centres, with a knack for customer service and an interest in claims? We are hiring a Call Centre Advisor to join a busy call centre operations at its Liverpool City Centre head office. As a Call Centre Advisor, you will play a key role in reviewing and helping clients through claim enquiries and clearly explaining their terms, conditions, fees, and funding options. This is a fantastic opportunity to work in a dynamic environment where you can leverage your call centre experience and gain exposure to a fantastic company. What You ll Do: Handle inbound calls and client correspondence, providing support and guidance. Review new cases and determine their suitability for litigation. Assist clients with claim inquiries over the phone and online. Clearly explain company terms, conditions, and fees with a professional touch. Work closely with internal teams to keep claims moving forward. Ensure all client interactions adhere to legal requirements and quality standards. Track and document all interactions following Standard Operating Procedures. Key Skills We re Looking For: Prior experience in a call centre or customer service setting. Familiarity with call centre claims departments or financial services (desirable but not essential). Excellent phone and data entry skills, with a keen eye for detail. Proficiency with claims management or contact centre systems (preferred). Ability to handle client communications professionally, both written and verbal. Benefits: Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Mar 06, 2026
Full time
Job Title: Call Centre Advisor Salary: £24,000 (Full-Time, Permanent, 35 hours) Location: Liverpool City Centre (Office based) Shifts: Flexibility to work shift patterns between the hours of 9am and 8pm and work occasional weekends. Are you experienced in call centres, with a knack for customer service and an interest in claims? We are hiring a Call Centre Advisor to join a busy call centre operations at its Liverpool City Centre head office. As a Call Centre Advisor, you will play a key role in reviewing and helping clients through claim enquiries and clearly explaining their terms, conditions, fees, and funding options. This is a fantastic opportunity to work in a dynamic environment where you can leverage your call centre experience and gain exposure to a fantastic company. What You ll Do: Handle inbound calls and client correspondence, providing support and guidance. Review new cases and determine their suitability for litigation. Assist clients with claim inquiries over the phone and online. Clearly explain company terms, conditions, and fees with a professional touch. Work closely with internal teams to keep claims moving forward. Ensure all client interactions adhere to legal requirements and quality standards. Track and document all interactions following Standard Operating Procedures. Key Skills We re Looking For: Prior experience in a call centre or customer service setting. Familiarity with call centre claims departments or financial services (desirable but not essential). Excellent phone and data entry skills, with a keen eye for detail. Proficiency with claims management or contact centre systems (preferred). Ability to handle client communications professionally, both written and verbal. Benefits: Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Relay UK Typist Location: Dundee, Scotland Pay: 13.42 - 31.37 per hour (depending on shift pattern) Contract: Temporary to Permanent Start Date: 16/03/2026 Hours: 37.5 hrs per week (5 days over 7, including weekends & bank holidays) Training: Full-time for 4 weeks (100% attendance required) - this covers the period between 16/03/2026 to 10/04/2026 where no holidays can be taken. Do you type 50+ words per minute with 98% accuracy? Your typing skills can make a real difference. This is a Relay Typist role , where speed and precision are essential to help people communicate in critical situations. Relay UK is a vital service that enables deaf, hard of hearing, and speech-impaired individuals to connect with emergency services, businesses, and loved ones . You'll be the link that ensures conversations happen smoothly and quickly, sometimes in life-or-death circumstances. What You'll Do Act as a Relay Typist , converting spoken words into text in real time with exceptional accuracy. Support a range of services, including Relay UK calls, Emergency (999/112), Directory Enquiries phone number removed , and other essential communication channels. Communicate calmly and empathetically under pressure. Your ability to type fast and accurately ensures accessibility and safety for thousands of people. What We're Looking For Typing speed: 50+ WPM with 98% accuracy (tested during application) Clear, empathetic communication skills Ability to stay composed in emotionally challenging situations Critical thinking and process adherence Shift Patterns Choose from two 4-week rotating rotas: Option 1: 4 weeks of shifts between 08:00-19:00 Option 2: 4 weeks of shifts between 8:00-19:00 (two weeks), then between 12:00-23:00 (two weeks) Rest days will vary over the weeks with some rest days falling on both weekdays & weekends. Rewards & Benefits Competitive pay + overtime opportunities Full paid training & career progression Access to Blue Arrow training portal Pension scheme & 28 days paid holiday Application Process Audio Typing Screening (50 % accuracy) and Teams Interview Client Interview & Typing Assessment Pre-employment checks (DBS & references) Ready to make a real difference? Apply today and join a team that helps people communicate when it matters most. We are proud to be an inclusive employer. Applications from all backgrounds are welcome. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Mar 06, 2026
Seasonal
Relay UK Typist Location: Dundee, Scotland Pay: 13.42 - 31.37 per hour (depending on shift pattern) Contract: Temporary to Permanent Start Date: 16/03/2026 Hours: 37.5 hrs per week (5 days over 7, including weekends & bank holidays) Training: Full-time for 4 weeks (100% attendance required) - this covers the period between 16/03/2026 to 10/04/2026 where no holidays can be taken. Do you type 50+ words per minute with 98% accuracy? Your typing skills can make a real difference. This is a Relay Typist role , where speed and precision are essential to help people communicate in critical situations. Relay UK is a vital service that enables deaf, hard of hearing, and speech-impaired individuals to connect with emergency services, businesses, and loved ones . You'll be the link that ensures conversations happen smoothly and quickly, sometimes in life-or-death circumstances. What You'll Do Act as a Relay Typist , converting spoken words into text in real time with exceptional accuracy. Support a range of services, including Relay UK calls, Emergency (999/112), Directory Enquiries phone number removed , and other essential communication channels. Communicate calmly and empathetically under pressure. Your ability to type fast and accurately ensures accessibility and safety for thousands of people. What We're Looking For Typing speed: 50+ WPM with 98% accuracy (tested during application) Clear, empathetic communication skills Ability to stay composed in emotionally challenging situations Critical thinking and process adherence Shift Patterns Choose from two 4-week rotating rotas: Option 1: 4 weeks of shifts between 08:00-19:00 Option 2: 4 weeks of shifts between 8:00-19:00 (two weeks), then between 12:00-23:00 (two weeks) Rest days will vary over the weeks with some rest days falling on both weekdays & weekends. Rewards & Benefits Competitive pay + overtime opportunities Full paid training & career progression Access to Blue Arrow training portal Pension scheme & 28 days paid holiday Application Process Audio Typing Screening (50 % accuracy) and Teams Interview Client Interview & Typing Assessment Pre-employment checks (DBS & references) Ready to make a real difference? Apply today and join a team that helps people communicate when it matters most. We are proud to be an inclusive employer. Applications from all backgrounds are welcome. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Student Support Advisor Temp 3 Months 30,453 Milton Keynes Free parking An exciting opportunity has arisen for a Student Support Advisor to join our newly formed team. Based at our new Milton Keynes office, you will be responsible for providing excellent sales/customer support throughout the entire customer journey from prospect, lead, conversion, payment and enrolment of our online courses. This crucial role will co-ordinate between potential students and the university, ensuring a smooth, first-class journey from inquiry to enrolment. Being adept at building rapport with potential students and internal stakeholders will be essential to the fulfilment of the role. You will be responsible for tracking, driving and managing leads generated through various marketing and social media channels and converting leads into enrolled earners, while maintaining customer contact lists, updating details and the nature of interactions within the GrowCo Enquiry Management System (CRM). Student Support Advisors will need to understand the University's full product and service offer and operate with a high degree of accuracy while informing enquirers about course choices, run times, payments methods and sources of support, to ultimately to lead to a sale. Our Successful Candidate A result's focused, target driven individual with a proven record of accomplishment in sales with experience of selling online products or services, ideally educational programmes. You will have experience working in a similar target based commercial/educational sales role achieving ambitious performance targets selling high value and complex services to a variety of customers. A track record of successfully meeting sales quotas, preferably over the phone or via social media channels. High level of proficiency in the use of CRM systems and related software, telephone systems and social messaging platforms. Outstanding persuasion and influencing skills (including oral, written and presentation skills) with the ability to build strong relationships with key stake holders, influence, and debate at senior levels, to get the right result. At thefutureworks, we are deeply committed to providing outstanding service while championing equality, diversity, and inclusion in every step of our recruitment process. Each application is reviewed with care and attention to your unique experience, skills, and achievements. If your application is shortlisted, a friendly member of our team will be in touch within 48 hours. Previously registered with us? We'd love to hear from you-please feel free to get in touch directly about this opportunity.
Mar 06, 2026
Seasonal
Student Support Advisor Temp 3 Months 30,453 Milton Keynes Free parking An exciting opportunity has arisen for a Student Support Advisor to join our newly formed team. Based at our new Milton Keynes office, you will be responsible for providing excellent sales/customer support throughout the entire customer journey from prospect, lead, conversion, payment and enrolment of our online courses. This crucial role will co-ordinate between potential students and the university, ensuring a smooth, first-class journey from inquiry to enrolment. Being adept at building rapport with potential students and internal stakeholders will be essential to the fulfilment of the role. You will be responsible for tracking, driving and managing leads generated through various marketing and social media channels and converting leads into enrolled earners, while maintaining customer contact lists, updating details and the nature of interactions within the GrowCo Enquiry Management System (CRM). Student Support Advisors will need to understand the University's full product and service offer and operate with a high degree of accuracy while informing enquirers about course choices, run times, payments methods and sources of support, to ultimately to lead to a sale. Our Successful Candidate A result's focused, target driven individual with a proven record of accomplishment in sales with experience of selling online products or services, ideally educational programmes. You will have experience working in a similar target based commercial/educational sales role achieving ambitious performance targets selling high value and complex services to a variety of customers. A track record of successfully meeting sales quotas, preferably over the phone or via social media channels. High level of proficiency in the use of CRM systems and related software, telephone systems and social messaging platforms. Outstanding persuasion and influencing skills (including oral, written and presentation skills) with the ability to build strong relationships with key stake holders, influence, and debate at senior levels, to get the right result. At thefutureworks, we are deeply committed to providing outstanding service while championing equality, diversity, and inclusion in every step of our recruitment process. Each application is reviewed with care and attention to your unique experience, skills, and achievements. If your application is shortlisted, a friendly member of our team will be in touch within 48 hours. Previously registered with us? We'd love to hear from you-please feel free to get in touch directly about this opportunity.
Job Title: Call Advisor Salary: £24,000 (Full-Time, Permanent, 35 hours) Location: Liverpool City Centre (Office based) Shifts: Flexibility to work shift patterns between the hours of 9am and 8pm and work occasional weekends. Are you experienced in call centres, with a knack for customer service and an interest in claims? We are hiring a Call Advisor to join a thriving, fast-paced legal firm at its Liverpool City Centre head office. As a Call Advisor, you will play a key role in reviewing and helping clients through claim enquiries and clearly explaining our terms, conditions, fees, and funding options. This is a fantastic opportunity to work in a dynamic environment where you can leverage your call centre experience and gain exposure to a fantastic company. What You ll Do: Handle inbound calls and client correspondence, providing support and guidance. Review new cases and determine their suitability for litigation. Assist clients with claim inquiries over the phone and online. Clearly explain company terms, conditions, and fees with a professional touch. Work closely with internal teams to keep claims moving forward. Ensure all client interactions adhere to legal requirements and quality standards. Track and document all interactions following Standard Operating Procedures. Key Skills We re Looking For: Prior experience in a call centre or customer service setting. Familiarity with call centre claims departments or financial services (desirable but not essential). Excellent phone and data entry skills, with a keen eye for detail. Proficiency with claims management or contact centre systems (preferred). Ability to handle client communications professionally, both written and verbal. Benefits: Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Mar 06, 2026
Full time
Job Title: Call Advisor Salary: £24,000 (Full-Time, Permanent, 35 hours) Location: Liverpool City Centre (Office based) Shifts: Flexibility to work shift patterns between the hours of 9am and 8pm and work occasional weekends. Are you experienced in call centres, with a knack for customer service and an interest in claims? We are hiring a Call Advisor to join a thriving, fast-paced legal firm at its Liverpool City Centre head office. As a Call Advisor, you will play a key role in reviewing and helping clients through claim enquiries and clearly explaining our terms, conditions, fees, and funding options. This is a fantastic opportunity to work in a dynamic environment where you can leverage your call centre experience and gain exposure to a fantastic company. What You ll Do: Handle inbound calls and client correspondence, providing support and guidance. Review new cases and determine their suitability for litigation. Assist clients with claim inquiries over the phone and online. Clearly explain company terms, conditions, and fees with a professional touch. Work closely with internal teams to keep claims moving forward. Ensure all client interactions adhere to legal requirements and quality standards. Track and document all interactions following Standard Operating Procedures. Key Skills We re Looking For: Prior experience in a call centre or customer service setting. Familiarity with call centre claims departments or financial services (desirable but not essential). Excellent phone and data entry skills, with a keen eye for detail. Proficiency with claims management or contact centre systems (preferred). Ability to handle client communications professionally, both written and verbal. Benefits: Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Hire Controller - Feel stuck in your current Hire company ? Want to be noticed, be rewarded with a great bonus , with no weekends and work with a fantastic team! 25 days Holiday, Team communities + MUCH MORE! Oh, and they are an award-winning company! Based near Dorridge! Benefits for the Hire Controller: Up to £32k DOE No weekend work! 22 days holiday + bank holiday + the option to buy additional days. Discount schemes on major retailers, gyms, hospitality, holidays & more! Company pension scheme. Company health benefit scheme Responsibilities of the Hire Controller: As the hire controller you will build important relationships with internal and external clients. You will be x hiring, rehiring and sourcing equipment from third party suppliers. Manage a fast paced and busy hire desk. Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times. You will be resolving any queries or claims as the Hire Controller that arise in a professional manner, ensuring all paperwork is completed and up to date. You may use Syrinx, Inspire, or a similar CRM system. The Hire Controller may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries, although this is not essential. You may have worked as a plant hire controller, hire controller, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller. To be considered for this plant hire controller position you may live in: Coventry, Birmingham, Shirley, Bromsgrove, Solihull, Stratford upon Avon, Redditch & surrounding areas. Hit the APPLY button now to be considered for this hire controller role or find out more information and we will be in contact!
Mar 06, 2026
Full time
Hire Controller - Feel stuck in your current Hire company ? Want to be noticed, be rewarded with a great bonus , with no weekends and work with a fantastic team! 25 days Holiday, Team communities + MUCH MORE! Oh, and they are an award-winning company! Based near Dorridge! Benefits for the Hire Controller: Up to £32k DOE No weekend work! 22 days holiday + bank holiday + the option to buy additional days. Discount schemes on major retailers, gyms, hospitality, holidays & more! Company pension scheme. Company health benefit scheme Responsibilities of the Hire Controller: As the hire controller you will build important relationships with internal and external clients. You will be x hiring, rehiring and sourcing equipment from third party suppliers. Manage a fast paced and busy hire desk. Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times. You will be resolving any queries or claims as the Hire Controller that arise in a professional manner, ensuring all paperwork is completed and up to date. You may use Syrinx, Inspire, or a similar CRM system. The Hire Controller may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries, although this is not essential. You may have worked as a plant hire controller, hire controller, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller. To be considered for this plant hire controller position you may live in: Coventry, Birmingham, Shirley, Bromsgrove, Solihull, Stratford upon Avon, Redditch & surrounding areas. Hit the APPLY button now to be considered for this hire controller role or find out more information and we will be in contact!
BODYSHOP CUSTOMER SERVICE ADVISOR Customer Service Advisor Details: Basic Salary: £28,000 + additional commission earnings available on up selling Hours: Monday - Friday - 8:30am - 5.30pm (4:15pm finish on a Friday) Location: Trafford Park, Manchester New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre. As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service. Responsibilities of a Bodyshop Customer Service Advisor Excellent Customer Service Multi-tasking and prioritising tasks Attention to detail in all administration Skills and Qualifications of a Bodyshop Customer Service Advisor Experience of working in a modern accident repair centre Excellent customer service and organisation skills Good IT skills Experience of cash credit control Excellent administrative skills Ability to work well under pressure and to tight deadlines Ability to work within a team environment This is a full-time, permanent position for a skilled and courteous Bodyshop Customer Service Advisor to earn a competitive salary and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is essential. If you think you are a good fit for this Customer Service Advisor role, please contact Skills and state reference job number 53146. Don't worry if your CV is out of date. Get in touch and we can work that out later.
Mar 06, 2026
Full time
BODYSHOP CUSTOMER SERVICE ADVISOR Customer Service Advisor Details: Basic Salary: £28,000 + additional commission earnings available on up selling Hours: Monday - Friday - 8:30am - 5.30pm (4:15pm finish on a Friday) Location: Trafford Park, Manchester New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre. As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service. Responsibilities of a Bodyshop Customer Service Advisor Excellent Customer Service Multi-tasking and prioritising tasks Attention to detail in all administration Skills and Qualifications of a Bodyshop Customer Service Advisor Experience of working in a modern accident repair centre Excellent customer service and organisation skills Good IT skills Experience of cash credit control Excellent administrative skills Ability to work well under pressure and to tight deadlines Ability to work within a team environment This is a full-time, permanent position for a skilled and courteous Bodyshop Customer Service Advisor to earn a competitive salary and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is essential. If you think you are a good fit for this Customer Service Advisor role, please contact Skills and state reference job number 53146. Don't worry if your CV is out of date. Get in touch and we can work that out later.
Retail Sales Consultant Our client is searching for an enthusiastic Retail Sales Consultant, for their modern showroom in Islington. They require someone who is confident, articulate and intelligent; someone with impeccable English, who's confident with computers, has a great eye for design and a natural ability to communicate. They don't do pushy sales; they believe their product range sells itself. You'll be an advisor providing guidance both on design and technical specifics. They need people who can convey complex principles in a concise manner; people who can give their retail customers the confidence to buy from them and provide the aftersales support too. They are one of a few leading online suppliers of high-end interiors, who also have a High Street presence in several sites. They're a steadily expanding company with an enthusiastic and committed team, & have grand ambitions to expand in the UK and now want talented individuals to be a part of that success. Day-to-day retail tasks will include greeting visitors in the high- end retail showroom in Islington, answering enquiries by phone and email and providing after-sales service. Preparation of quotes is key to their business and requires some knowledge of building properties and heating principles. Full training will be provided but since their clients are often architects and interior designers, an understanding of architectural plans would be an advantage. It's a retail role and will involve regular work at weekends. We encourage continued professional development and welcome applicants from all backgrounds. Retail Sales Consultant must: Be a graduate in any discipline Be computer literate with in-depth knowledge of Microsoft Office Extremely articulate with a great command of the English language Be able to work independently and as part of a team Be self-motivated, organised and able to keep track of multiple tasks at once Retail Sales Consultant ideal candidate would: Have experience selling luxury goods in a retail environment Have a keen interest in current trends, especially interior design Have been trusted to open and close a retail property in a previous role They offer: A starting salary of 32,000 - 35,000 dependent on experience. An annual performance-related bonus. 20 days annual leave plus Bank Holidays Company Pension Scheme This position is a full-time contract at 40 hours per week, including alternate Saturdays.
Mar 06, 2026
Full time
Retail Sales Consultant Our client is searching for an enthusiastic Retail Sales Consultant, for their modern showroom in Islington. They require someone who is confident, articulate and intelligent; someone with impeccable English, who's confident with computers, has a great eye for design and a natural ability to communicate. They don't do pushy sales; they believe their product range sells itself. You'll be an advisor providing guidance both on design and technical specifics. They need people who can convey complex principles in a concise manner; people who can give their retail customers the confidence to buy from them and provide the aftersales support too. They are one of a few leading online suppliers of high-end interiors, who also have a High Street presence in several sites. They're a steadily expanding company with an enthusiastic and committed team, & have grand ambitions to expand in the UK and now want talented individuals to be a part of that success. Day-to-day retail tasks will include greeting visitors in the high- end retail showroom in Islington, answering enquiries by phone and email and providing after-sales service. Preparation of quotes is key to their business and requires some knowledge of building properties and heating principles. Full training will be provided but since their clients are often architects and interior designers, an understanding of architectural plans would be an advantage. It's a retail role and will involve regular work at weekends. We encourage continued professional development and welcome applicants from all backgrounds. Retail Sales Consultant must: Be a graduate in any discipline Be computer literate with in-depth knowledge of Microsoft Office Extremely articulate with a great command of the English language Be able to work independently and as part of a team Be self-motivated, organised and able to keep track of multiple tasks at once Retail Sales Consultant ideal candidate would: Have experience selling luxury goods in a retail environment Have a keen interest in current trends, especially interior design Have been trusted to open and close a retail property in a previous role They offer: A starting salary of 32,000 - 35,000 dependent on experience. An annual performance-related bonus. 20 days annual leave plus Bank Holidays Company Pension Scheme This position is a full-time contract at 40 hours per week, including alternate Saturdays.
Our client based in Woking are seeking a Customer Service Advisor to join their busy team! This role is temp with the opportunity to move on to a permanent contract. You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills and experience working in a similar role. Duties: Handle inbound calls from existing customers Building rapport with customers over the phone Troubleshooting technical issues Manage customer complaints when required Update CRM system on a daily basis Handle calls as quickly and efficiently as possible Experience: Excellent communication skills, both written and verbal Strong attention to detail Previous phone-based customer service experience Experience using a CRM software would be advantageous Positive attitude with customers and colleagues Please apply for a chance to be considered!
Mar 06, 2026
Seasonal
Our client based in Woking are seeking a Customer Service Advisor to join their busy team! This role is temp with the opportunity to move on to a permanent contract. You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills and experience working in a similar role. Duties: Handle inbound calls from existing customers Building rapport with customers over the phone Troubleshooting technical issues Manage customer complaints when required Update CRM system on a daily basis Handle calls as quickly and efficiently as possible Experience: Excellent communication skills, both written and verbal Strong attention to detail Previous phone-based customer service experience Experience using a CRM software would be advantageous Positive attitude with customers and colleagues Please apply for a chance to be considered!
Our client, a leading bodyshop, is seeking a Customer Service Advisor with proven experience working within a bodyshop environment. Role Overview: As a Bodyshop Customer Service Advisor, you will: Maximise customer awareness of all available company services Ensure the highest level of customer care and satisfaction at all times Maintain excellent standards of departmental administration Organise daily collection and delivery operations Key Performance Measures: Sales versus objectives Customer Satisfaction Indicator Bodyshop Key Performance Indicators (KPIs) Employee appraisals Key Responsibilities: Maximise Customer Awareness of Bodyshop and Retailer Services Promote all products and services available to customers Proactively engage with customers, assisting with enquiries regarding vehicle repairs, parts, and vehicle sales Deliver Exceptional Customer Care and Satisfaction Maintain a welcoming presence at the reception desk, promptly addressing customer queries in person or by telephone Explain technical information clearly and without excessive jargon, or refer customers to the appropriate team member Handle dissatisfied customers calmly and professionally, escalating complaints to the Bodyshop Manager as necessary Maintain High Standards of Departmental Administration Initiate new claims using the management system and maintain accurate customer records and follow-up procedures Manage customer contact and bookings in line with company and insurance policies Administer courtesy car allocation, ensuring all documentation is completed accurately and copies of driving licences are obtained where applicable Keep computerised customer records up to date, including detailed notes after every communication or event Manage communications with customers and insurers as required Support the Bodyshop Manager with administrative tasks as needed Ensure compliance with all health and safety, environmental, and company policies Receive and register payments, following company procedures for verification, handling, and depositing of funds Prepare and present invoices promptly after work completion, verifying that all work has been completed and charged correctly, and obtain payment in accordance with company policy Ensure all job pack documentation, including wheel alignment and final inspection paperwork, is scanned and filed appropriately Organise Daily Collection and Delivery Operations Maintain effective communication with parts and workshop teams, attending daily production meetings Notify customers promptly when their vehicles are ready and arrange convenient collection or delivery times Ensure sufficient resources are available to meet collection and delivery requirements at all times Monitor loan car requirements in coordination with workshop control Salary and Benefits: Starting salary is £30,000, progressing to £32,000 upon successful completion of the probationary period. Annual reviews will follow thereafter. The role also includes an excellent benefits package.
Mar 06, 2026
Full time
Our client, a leading bodyshop, is seeking a Customer Service Advisor with proven experience working within a bodyshop environment. Role Overview: As a Bodyshop Customer Service Advisor, you will: Maximise customer awareness of all available company services Ensure the highest level of customer care and satisfaction at all times Maintain excellent standards of departmental administration Organise daily collection and delivery operations Key Performance Measures: Sales versus objectives Customer Satisfaction Indicator Bodyshop Key Performance Indicators (KPIs) Employee appraisals Key Responsibilities: Maximise Customer Awareness of Bodyshop and Retailer Services Promote all products and services available to customers Proactively engage with customers, assisting with enquiries regarding vehicle repairs, parts, and vehicle sales Deliver Exceptional Customer Care and Satisfaction Maintain a welcoming presence at the reception desk, promptly addressing customer queries in person or by telephone Explain technical information clearly and without excessive jargon, or refer customers to the appropriate team member Handle dissatisfied customers calmly and professionally, escalating complaints to the Bodyshop Manager as necessary Maintain High Standards of Departmental Administration Initiate new claims using the management system and maintain accurate customer records and follow-up procedures Manage customer contact and bookings in line with company and insurance policies Administer courtesy car allocation, ensuring all documentation is completed accurately and copies of driving licences are obtained where applicable Keep computerised customer records up to date, including detailed notes after every communication or event Manage communications with customers and insurers as required Support the Bodyshop Manager with administrative tasks as needed Ensure compliance with all health and safety, environmental, and company policies Receive and register payments, following company procedures for verification, handling, and depositing of funds Prepare and present invoices promptly after work completion, verifying that all work has been completed and charged correctly, and obtain payment in accordance with company policy Ensure all job pack documentation, including wheel alignment and final inspection paperwork, is scanned and filed appropriately Organise Daily Collection and Delivery Operations Maintain effective communication with parts and workshop teams, attending daily production meetings Notify customers promptly when their vehicles are ready and arrange convenient collection or delivery times Ensure sufficient resources are available to meet collection and delivery requirements at all times Monitor loan car requirements in coordination with workshop control Salary and Benefits: Starting salary is £30,000, progressing to £32,000 upon successful completion of the probationary period. Annual reviews will follow thereafter. The role also includes an excellent benefits package.
Service Advisor Location: Bicester Salary: £28,000 - £32,000 basic + bonus up to £4,000 (OTE £36,000) Hours: 44.5 hours per week 1 in 3 Saturday mornings ISQ Recruitment is currently working in partnership with a well-established automotive dealer group to recruit an experienced VAG Service Advisor for their Volkswagen Commercial Vehicles site in Bicester . This role is ideal for a customer-focused Service Advisor who enjoys ownership of the service journey, strong communication with customers and technicians, and working within a structured, brand-led aftersales environment. The Role As Service Advisor, you will act as the key link between customers and the workshop, managing the service process from initial booking through to vehicle handover. You will ensure accurate job preparation, clear communication, and a consistently high standard of customer care. You will be responsible for maintaining workshop efficiency, supporting service and parts revenue through professional recommendations, and ensuring all work is authorised, documented, and completed in line with Volkswagen Commercial Vehicles standards. Key Responsibilities Manage customer bookings via phone, email, and face-to-face interactions Prepare repair orders with full and accurate vehicle and customer information Explain repair requirements clearly, including Retail, Fleet, and Warranty work Identify recall campaigns and arrange completion where applicable Provide regular customer updates throughout the service process Gain authorisation for additional work via customers or approval platforms Control work-in-progress (WIP) and monitor vehicle completion times Raise invoices and ensure accurate costing of completed work Maintain service records and vehicle history to brand and compliance standards Coordinate parts ordering and sub-contractor work when required Conduct post-service follow-up calls to confirm customer satisfaction Maintain a professional customer reception environment Ensure ongoing compliance with brand processes, health & safety, and company procedures About You Previous experience as a Service Advisor within a VAG or automotive environment Strong customer service and communication skills Excellent attention to detail and administration ability Confident working with technical information and repair processes Organised, proactive, and able to manage multiple priorities Comfortable working independently and as part of a wider aftersales team Experience with light commercial or HGV environments is advantageous but not essential What's on Offer Competitive basic salary with achievable bonus structure Manufacturer and multi-brand training programmes 30 days annual leave including bank holidays Additional holiday entitlement linked to length of service Holiday purchase scheme Employer pension scheme Free annual Class IV MOT Cycle to work scheme EV salary sacrifice scheme Mental health support and wellbeing initiatives Referral bonuses Company uniform provided On-site parking Opportunity to build a long-term career within a respected, family-owned dealer group Apply If you are a Service Advisor with VAG experience and are looking for your next step within a professional, brand-led environment, ISQ Recruitment would be delighted to hear from you .
Mar 06, 2026
Full time
Service Advisor Location: Bicester Salary: £28,000 - £32,000 basic + bonus up to £4,000 (OTE £36,000) Hours: 44.5 hours per week 1 in 3 Saturday mornings ISQ Recruitment is currently working in partnership with a well-established automotive dealer group to recruit an experienced VAG Service Advisor for their Volkswagen Commercial Vehicles site in Bicester . This role is ideal for a customer-focused Service Advisor who enjoys ownership of the service journey, strong communication with customers and technicians, and working within a structured, brand-led aftersales environment. The Role As Service Advisor, you will act as the key link between customers and the workshop, managing the service process from initial booking through to vehicle handover. You will ensure accurate job preparation, clear communication, and a consistently high standard of customer care. You will be responsible for maintaining workshop efficiency, supporting service and parts revenue through professional recommendations, and ensuring all work is authorised, documented, and completed in line with Volkswagen Commercial Vehicles standards. Key Responsibilities Manage customer bookings via phone, email, and face-to-face interactions Prepare repair orders with full and accurate vehicle and customer information Explain repair requirements clearly, including Retail, Fleet, and Warranty work Identify recall campaigns and arrange completion where applicable Provide regular customer updates throughout the service process Gain authorisation for additional work via customers or approval platforms Control work-in-progress (WIP) and monitor vehicle completion times Raise invoices and ensure accurate costing of completed work Maintain service records and vehicle history to brand and compliance standards Coordinate parts ordering and sub-contractor work when required Conduct post-service follow-up calls to confirm customer satisfaction Maintain a professional customer reception environment Ensure ongoing compliance with brand processes, health & safety, and company procedures About You Previous experience as a Service Advisor within a VAG or automotive environment Strong customer service and communication skills Excellent attention to detail and administration ability Confident working with technical information and repair processes Organised, proactive, and able to manage multiple priorities Comfortable working independently and as part of a wider aftersales team Experience with light commercial or HGV environments is advantageous but not essential What's on Offer Competitive basic salary with achievable bonus structure Manufacturer and multi-brand training programmes 30 days annual leave including bank holidays Additional holiday entitlement linked to length of service Holiday purchase scheme Employer pension scheme Free annual Class IV MOT Cycle to work scheme EV salary sacrifice scheme Mental health support and wellbeing initiatives Referral bonuses Company uniform provided On-site parking Opportunity to build a long-term career within a respected, family-owned dealer group Apply If you are a Service Advisor with VAG experience and are looking for your next step within a professional, brand-led environment, ISQ Recruitment would be delighted to hear from you .
Automotive Service Advisor Location: Heathrow, TW6 Salary: £32,000 £33,000 per annum Overtime: working 1 in 2 Saturday mornings paid at time and a quarter Working Hours: Monday to Friday: 07:00am 16:00pm Alternate Saturdays: 7:00am 1:00pm (paid overtime) Automotive Service Advisor The Role We are looking for an experienced Automotive Service Advisor to join our busy operation in the Heathrow (TW6) area. This is a customer-facing role that plays a key part in ensuring the smooth running of the workshop and delivering excellent service to our customers. You will be responsible for the handover from the night shift at 7:00am, managing vehicle bookings, liaising with the workshop, and keeping customers informed throughout the service or repair process. Automotive Service Advisor -Key Responsibilities Booking in vehicles for service, MOT, and repair Coordinating third-party repairs and issuing purchase orders Liaising with the workshop supervisor, stores, reception team, accounts, and management Keeping customers informed of vehicle progress and obtaining authorisation for additional work Creating, typing, and pricing job cards Producing and managing service plans, ensuring customers are contacted for due servicing Issuing work to mechanical staff Handling cash payments for completed workshop work Managing warranty and contract processes General reception duties and customer support Prioritising workload to meet deadlines Ensuring all work is delivered on time and to a high-quality standard Maintaining Health & Safety standards and safe working practices Carrying out reasonable ad-hoc duties as requested by the Director or General Manager Automotive Service Advisor -What We re Looking For Previous experience as an Automotive Service Advisor (or similar role) Strong organisational and communication skills Ability to prioritise workload in a fast-paced environment Confident customer service skills Good understanding of workshop operations and service processes A professional, reliable, and proactive approach This is an excellent opportunity for a motivated and experienced Automotive Service Advisor looking for a stable role with competitive pay and paid overtime in a busy Heathrow-based operation.
Mar 06, 2026
Full time
Automotive Service Advisor Location: Heathrow, TW6 Salary: £32,000 £33,000 per annum Overtime: working 1 in 2 Saturday mornings paid at time and a quarter Working Hours: Monday to Friday: 07:00am 16:00pm Alternate Saturdays: 7:00am 1:00pm (paid overtime) Automotive Service Advisor The Role We are looking for an experienced Automotive Service Advisor to join our busy operation in the Heathrow (TW6) area. This is a customer-facing role that plays a key part in ensuring the smooth running of the workshop and delivering excellent service to our customers. You will be responsible for the handover from the night shift at 7:00am, managing vehicle bookings, liaising with the workshop, and keeping customers informed throughout the service or repair process. Automotive Service Advisor -Key Responsibilities Booking in vehicles for service, MOT, and repair Coordinating third-party repairs and issuing purchase orders Liaising with the workshop supervisor, stores, reception team, accounts, and management Keeping customers informed of vehicle progress and obtaining authorisation for additional work Creating, typing, and pricing job cards Producing and managing service plans, ensuring customers are contacted for due servicing Issuing work to mechanical staff Handling cash payments for completed workshop work Managing warranty and contract processes General reception duties and customer support Prioritising workload to meet deadlines Ensuring all work is delivered on time and to a high-quality standard Maintaining Health & Safety standards and safe working practices Carrying out reasonable ad-hoc duties as requested by the Director or General Manager Automotive Service Advisor -What We re Looking For Previous experience as an Automotive Service Advisor (or similar role) Strong organisational and communication skills Ability to prioritise workload in a fast-paced environment Confident customer service skills Good understanding of workshop operations and service processes A professional, reliable, and proactive approach This is an excellent opportunity for a motivated and experienced Automotive Service Advisor looking for a stable role with competitive pay and paid overtime in a busy Heathrow-based operation.
Paint Sprayer/Smart Repairer Swindon £30,000-£35,000 basic salary plus up to £5,000 bonus (salary negotiable for the right candidate) 8.30am-5pm Monday to Friday Full time/Permanent vacancy Our client, a prestige car main dealer in the Swindon area is looking to add an experienced Paint Sprayer and Smart Repairer to their busy dealership. This is an onsite role working in a three-bay booth with one other Paint Sprayer. It s a fantastic opportunity to join a large dealership group with excellent facilities and on a very busy site. Daily duties: Preparing vehicles to a high standard. Advising the Bodyshop/Service Advisor of any additional work necessary during the repair process. Preparing and priming bodywork to manufacturers' specifications. Mixing and colour-matching, painting all repaired areas to a high standard, and polishing as appropriate. Maintaining thorough and up-to-date product knowledge. Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals. Maintaining good housekeeping standards and orderly administration of your work. You must have the following: 2-3 years minimum experience as a Smart Repairer or Paint Sprayer within a car dealership or vehicle bodyshop. Paint Sprayer/Smart Repair qualifications are beneficial but not a must if you have the skill set to do the job. A valid driving licence allowing you to move cars around the site when working on them. A positive and hard working attitude who likes to produce work to a very high standard. This is a great opportunity to join a professional company with lots of work to keep you busy and who will help you progress your skill set further. If you are interested in this Paint Sprayer/Smart Repairer vacancy or other motor industry jobs, please apply today to ACS Automotive Recruitment.
Mar 06, 2026
Full time
Paint Sprayer/Smart Repairer Swindon £30,000-£35,000 basic salary plus up to £5,000 bonus (salary negotiable for the right candidate) 8.30am-5pm Monday to Friday Full time/Permanent vacancy Our client, a prestige car main dealer in the Swindon area is looking to add an experienced Paint Sprayer and Smart Repairer to their busy dealership. This is an onsite role working in a three-bay booth with one other Paint Sprayer. It s a fantastic opportunity to join a large dealership group with excellent facilities and on a very busy site. Daily duties: Preparing vehicles to a high standard. Advising the Bodyshop/Service Advisor of any additional work necessary during the repair process. Preparing and priming bodywork to manufacturers' specifications. Mixing and colour-matching, painting all repaired areas to a high standard, and polishing as appropriate. Maintaining thorough and up-to-date product knowledge. Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals. Maintaining good housekeeping standards and orderly administration of your work. You must have the following: 2-3 years minimum experience as a Smart Repairer or Paint Sprayer within a car dealership or vehicle bodyshop. Paint Sprayer/Smart Repair qualifications are beneficial but not a must if you have the skill set to do the job. A valid driving licence allowing you to move cars around the site when working on them. A positive and hard working attitude who likes to produce work to a very high standard. This is a great opportunity to join a professional company with lots of work to keep you busy and who will help you progress your skill set further. If you are interested in this Paint Sprayer/Smart Repairer vacancy or other motor industry jobs, please apply today to ACS Automotive Recruitment.
