Service Delivery Manager - Managed Services Provider Location: Hybrid / London Salary: Up to £55,000, depending on experience A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers the opportunity to influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation. The successful candidate will oversee a dedicated Service Desk Manager and a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency, efficiency, and customer satisfaction. The Service Delivery Manager will provide leadership across all service functions, ensuring that performance targets are met and that customers receive a consistently high standard of support. The role combines people management, service governance, and operational oversight, with a strong focus on continual improvement. Key Responsibilities: Leading the Service Desk function, including direct management of the Service Desk Manager and oversight of a wider team of engineers. Owning end-to-end service delivery, ensuring SLAs, KPIs, and contractual commitments are achieved. Implementing and maturing ITIL processes across Incident, Problem, Change, Request, and Continual Service Improvement. Acting as the senior point of escalation for service-related matters and ensuring timely resolution. Building and maintaining strong customer relationships through regular service reviews and performance reporting. Working closely with technical teams and project functions to ensure smooth service transition and operational readiness. Identifying opportunities to enhance service efficiency, quality, and customer experience. Experience required: Proven experience in a Service Delivery Manager or similar leadership role within an MSP or IT services environment. Strong working knowledge of ITIL frameworks and demonstrable experience implementing or improving ITIL processes. Confident leadership style with the ability to motivate, guide, and develop teams. Excellent communication and stakeholder-management skills. A customer-focused approach with a commitment to delivering high-quality service. Ability to balance strategic thinking with hands-on operational involvement. Paying up to £55,000, depending on experience. Hybrid / London based. Must be eligible to work in the UK.
Apr 03, 2026
Full time
Service Delivery Manager - Managed Services Provider Location: Hybrid / London Salary: Up to £55,000, depending on experience A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers the opportunity to influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation. The successful candidate will oversee a dedicated Service Desk Manager and a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency, efficiency, and customer satisfaction. The Service Delivery Manager will provide leadership across all service functions, ensuring that performance targets are met and that customers receive a consistently high standard of support. The role combines people management, service governance, and operational oversight, with a strong focus on continual improvement. Key Responsibilities: Leading the Service Desk function, including direct management of the Service Desk Manager and oversight of a wider team of engineers. Owning end-to-end service delivery, ensuring SLAs, KPIs, and contractual commitments are achieved. Implementing and maturing ITIL processes across Incident, Problem, Change, Request, and Continual Service Improvement. Acting as the senior point of escalation for service-related matters and ensuring timely resolution. Building and maintaining strong customer relationships through regular service reviews and performance reporting. Working closely with technical teams and project functions to ensure smooth service transition and operational readiness. Identifying opportunities to enhance service efficiency, quality, and customer experience. Experience required: Proven experience in a Service Delivery Manager or similar leadership role within an MSP or IT services environment. Strong working knowledge of ITIL frameworks and demonstrable experience implementing or improving ITIL processes. Confident leadership style with the ability to motivate, guide, and develop teams. Excellent communication and stakeholder-management skills. A customer-focused approach with a commitment to delivering high-quality service. Ability to balance strategic thinking with hands-on operational involvement. Paying up to £55,000, depending on experience. Hybrid / London based. Must be eligible to work in the UK.
Lead and shape the operational backbone of technology for a high-profile, customer focused organisation. An established and recognisable organisation is looking for a Head of Technology Operations to lead the day-to-day running of technology services. This is a senior leadership role responsible for ensuring core systems, infrastructure, and user services operate reliably, securely, and at scale. You'll oversee service delivery across the service desk, infrastructure, cloud platforms, and operational security. Working closely with senior technology leadership, you will ensure services remain resilient while continuously improving operational performance and user experience. This role combines strategic leadership with operational accountability, balancing service reliability, risk management, and continuous improvement. What you'll be doing Leading the operational running of technology services including service desk, infrastructure, cloud, and networks Acting as the senior lead for incident, problem, and change management Improving service performance, automation, and operational efficiency Overseeing cloud and infrastructure platforms to ensure resilience, scalability, and cost control Ensuring operational security, identity, and access controls are effectively managed Partnering with wider business teams to support new initiatives and ensure services are operationally ready Leading and continuously developing a high-performing technology operations team Managing key suppliers and technology partners About you Experience working within a multi-site organisation, ideally B2C Senior leadership experience within IT or technology operations Strong background in service management, infrastructure, and cloud platforms with the ability to be technical and up to date with latest technology Experience overseeing service desk and operational engineering teams; ensuring SLAs and KPIs are set up and adhered to Understanding of operational security, identity management, and regulatory frameworks such as GDPR Experience managing third party suppliers, vendors, and operational budgets Ability to build strong relationships across technology and business leadership This is an opportunity to shape how technology services operate within an established organisation and play a key role in enabling business-wide transformation. Permanent opportunity Coventry based office 2x days per week on-site with 3x days working remotely. Tuesday/Wednesday office-based. Salary £70,000 - £80,000 Benefits - 9% employer contribution, 28 days holidays + Bank Holidays, holiday buy/sell scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Apr 03, 2026
Full time
Lead and shape the operational backbone of technology for a high-profile, customer focused organisation. An established and recognisable organisation is looking for a Head of Technology Operations to lead the day-to-day running of technology services. This is a senior leadership role responsible for ensuring core systems, infrastructure, and user services operate reliably, securely, and at scale. You'll oversee service delivery across the service desk, infrastructure, cloud platforms, and operational security. Working closely with senior technology leadership, you will ensure services remain resilient while continuously improving operational performance and user experience. This role combines strategic leadership with operational accountability, balancing service reliability, risk management, and continuous improvement. What you'll be doing Leading the operational running of technology services including service desk, infrastructure, cloud, and networks Acting as the senior lead for incident, problem, and change management Improving service performance, automation, and operational efficiency Overseeing cloud and infrastructure platforms to ensure resilience, scalability, and cost control Ensuring operational security, identity, and access controls are effectively managed Partnering with wider business teams to support new initiatives and ensure services are operationally ready Leading and continuously developing a high-performing technology operations team Managing key suppliers and technology partners About you Experience working within a multi-site organisation, ideally B2C Senior leadership experience within IT or technology operations Strong background in service management, infrastructure, and cloud platforms with the ability to be technical and up to date with latest technology Experience overseeing service desk and operational engineering teams; ensuring SLAs and KPIs are set up and adhered to Understanding of operational security, identity management, and regulatory frameworks such as GDPR Experience managing third party suppliers, vendors, and operational budgets Ability to build strong relationships across technology and business leadership This is an opportunity to shape how technology services operate within an established organisation and play a key role in enabling business-wide transformation. Permanent opportunity Coventry based office 2x days per week on-site with 3x days working remotely. Tuesday/Wednesday office-based. Salary £70,000 - £80,000 Benefits - 9% employer contribution, 28 days holidays + Bank Holidays, holiday buy/sell scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
BOSS Professional Services LTD
High Wycombe, Buckinghamshire
RHEL Senior Linux Engineer Our client is a technology driven cloud native service provider. They are seeking an experienced Senior Linux Engineer is responsible and accountable for the smooth running of their Red Hat orientated technology stack. Essential skills for the Senior Linux Engineer: Manage internal and external information technology and computer systems including: RHEL/ Red Hat Linux Servers MySQL, MSSQL and Postgres databases. iSCSI SAN Technologies. Xenserver Clustered virtualized environment. Experience in firewall configuration and management. Solid experience in network configuration and management. System monitoring. Monitor, troubleshoot, and optimize network performance, ensuring high availability and minimal downtime. Microsoft AD and Remote Desktop Services (W2019). Experience of PowerShell/Bash scripting (Bash, Korn, C, Shell, etc). Desirable skills: M365/ MS Exchange Container based infrastructure (Docker / Kubernetes). IP Based phone system. Linux certifications Experience of Cloud based environments (AWS/ M365) Dell server hardware The day-to-day duties for the Senior Linux Engineer are: Maintain the company's DR infrastructure. Monitoring of key systems to ensure availability and capacity requirements are met. Be responsible for the scheduling and prioritisation of I&O tasks. Work closely with the senior management team to develop, implement and coordinate systems and procedures. Ensure systems and procedures conform to the company security policies. Audit systems to identify problematic areas. Ensure systems are available to meet company SLAs. Be available to troubleshoot / rectify any issues. The personal specification for the Senior Linux Engineer includes: Excellent knowledge of technical management, information analysis and of Linux hardware/ software systems. ITIL experience. Team focused; motivated; innovative; diligent. Enjoys working in a fast-paced and time pressured environment. Exceptional organisational skills. Pays strong attention to detail. Excellent time management and communication skills.
Apr 03, 2026
Full time
RHEL Senior Linux Engineer Our client is a technology driven cloud native service provider. They are seeking an experienced Senior Linux Engineer is responsible and accountable for the smooth running of their Red Hat orientated technology stack. Essential skills for the Senior Linux Engineer: Manage internal and external information technology and computer systems including: RHEL/ Red Hat Linux Servers MySQL, MSSQL and Postgres databases. iSCSI SAN Technologies. Xenserver Clustered virtualized environment. Experience in firewall configuration and management. Solid experience in network configuration and management. System monitoring. Monitor, troubleshoot, and optimize network performance, ensuring high availability and minimal downtime. Microsoft AD and Remote Desktop Services (W2019). Experience of PowerShell/Bash scripting (Bash, Korn, C, Shell, etc). Desirable skills: M365/ MS Exchange Container based infrastructure (Docker / Kubernetes). IP Based phone system. Linux certifications Experience of Cloud based environments (AWS/ M365) Dell server hardware The day-to-day duties for the Senior Linux Engineer are: Maintain the company's DR infrastructure. Monitoring of key systems to ensure availability and capacity requirements are met. Be responsible for the scheduling and prioritisation of I&O tasks. Work closely with the senior management team to develop, implement and coordinate systems and procedures. Ensure systems and procedures conform to the company security policies. Audit systems to identify problematic areas. Ensure systems are available to meet company SLAs. Be available to troubleshoot / rectify any issues. The personal specification for the Senior Linux Engineer includes: Excellent knowledge of technical management, information analysis and of Linux hardware/ software systems. ITIL experience. Team focused; motivated; innovative; diligent. Enjoys working in a fast-paced and time pressured environment. Exceptional organisational skills. Pays strong attention to detail. Excellent time management and communication skills.
UK Recruitment Consultants - Opportunity to Relocate to Australia! Techforce Personnel is the fastest growing, national recruitment agency and project management firm specialising in blue and white collar recruitment. We operate across mining and resources, shutdowns, facilities maintenance, industrial services, civil construction, oil and gas sectors and healthcare and hospitality. With established operations across Perth, Adelaide, Darwin, Brisbane and Newcastle, Techforce continues to expand its footprint within the Australian market and is seeking experienced UK-based Recruitment Consultants interested in an international career move. This opportunity is ideal for consultants with experience in trades, technical, engineering, construction, industrial or energy and hospitality recruitment, who are looking to apply their skills within Australia's thriving resources sector. What to expect: Warm, live clients + immediate pipelines Basic ($70-$100k) + uncapped commissions top performers regularly $200K+ OTE Tech edge: AI sourcing, skills-based hiring tools Fast career progression + accredited training High-energy team, incentives, events & real work-life balance Focus areas - high-demand roles you're filling White Collar Mining/Process/Civil Engineers Project Controls, Planning & Cost Mining Supervisors & Superintendents Healthcare & Hospitality Administration, HR & Tech-savvy professionals Blue Collar FIFO/DIDO Operators & Trades (Heavy Diesel, Electricians, Boilermakers) Shutdown Teams & Maintenance Civil Construction & Industrial Services What you'll deliver (Full 360 ownership) Build and nurture long-term client partnerships in resources Source and develop diverse, skills-focused talent pipelines (prioritising capability over credentials) Leverage modern tools to beat competition in a tight market Consistently hit/exceed billing targets in a fast-paced environment What we're looking for Proven Senior/Principal Recruitment Consultant experience (agency background essential) Strong 360 desk management from lead generation to placement Building relationships Resilient, ambitious, team-oriented mindset Advantage : Resources sector knowledge, skills-based/AI recruitment experience Perks that keep high performers thriving Uncapped earning potential Warm portfolios & live mandates Ongoing professional development Recognition, rewards & social events Genuine work-life balance support in a high-achieving team Although Techforce is Australian-based, our UK office is available to have honest conversations about what working in Australia really looks like - the opportunities, the expectations, and the practical side of relocating - visa's and accommodation. Apply now or contact Jo Wilson in our UK office confidentially: (url removed).au
Apr 02, 2026
Full time
UK Recruitment Consultants - Opportunity to Relocate to Australia! Techforce Personnel is the fastest growing, national recruitment agency and project management firm specialising in blue and white collar recruitment. We operate across mining and resources, shutdowns, facilities maintenance, industrial services, civil construction, oil and gas sectors and healthcare and hospitality. With established operations across Perth, Adelaide, Darwin, Brisbane and Newcastle, Techforce continues to expand its footprint within the Australian market and is seeking experienced UK-based Recruitment Consultants interested in an international career move. This opportunity is ideal for consultants with experience in trades, technical, engineering, construction, industrial or energy and hospitality recruitment, who are looking to apply their skills within Australia's thriving resources sector. What to expect: Warm, live clients + immediate pipelines Basic ($70-$100k) + uncapped commissions top performers regularly $200K+ OTE Tech edge: AI sourcing, skills-based hiring tools Fast career progression + accredited training High-energy team, incentives, events & real work-life balance Focus areas - high-demand roles you're filling White Collar Mining/Process/Civil Engineers Project Controls, Planning & Cost Mining Supervisors & Superintendents Healthcare & Hospitality Administration, HR & Tech-savvy professionals Blue Collar FIFO/DIDO Operators & Trades (Heavy Diesel, Electricians, Boilermakers) Shutdown Teams & Maintenance Civil Construction & Industrial Services What you'll deliver (Full 360 ownership) Build and nurture long-term client partnerships in resources Source and develop diverse, skills-focused talent pipelines (prioritising capability over credentials) Leverage modern tools to beat competition in a tight market Consistently hit/exceed billing targets in a fast-paced environment What we're looking for Proven Senior/Principal Recruitment Consultant experience (agency background essential) Strong 360 desk management from lead generation to placement Building relationships Resilient, ambitious, team-oriented mindset Advantage : Resources sector knowledge, skills-based/AI recruitment experience Perks that keep high performers thriving Uncapped earning potential Warm portfolios & live mandates Ongoing professional development Recognition, rewards & social events Genuine work-life balance support in a high-achieving team Although Techforce is Australian-based, our UK office is available to have honest conversations about what working in Australia really looks like - the opportunities, the expectations, and the practical side of relocating - visa's and accommodation. Apply now or contact Jo Wilson in our UK office confidentially: (url removed).au
UK Recruitment Consultants - Opportunity to Relocate to Australia! Techforce Personnel is the fastest growing, national recruitment agency and project management firm specialising in blue and white collar recruitment. We operate across mining and resources, shutdowns, facilities maintenance, industrial services, civil construction, oil and gas sectors and healthcare and hospitality. With established operations across Perth, Adelaide, Darwin, Brisbane and Newcastle, Techforce continues to expand its footprint within the Australian market and is seeking experienced UK-based Recruitment Consultants interested in an international career move. This opportunity is ideal for consultants with experience in trades, technical, engineering, construction, industrial or energy and hospitality recruitment, who are looking to apply their skills within Australia's thriving resources sector. What to expect: Warm, live clients + immediate pipelines Basic ($70-$100k) + uncapped commissions top performers regularly $200K+ OTE Tech edge: AI sourcing, skills-based hiring tools Fast career progression + accredited training High-energy team, incentives, events & real work-life balance Focus areas - high-demand roles you're filling White Collar Mining/Process/Civil Engineers Project Controls, Planning & Cost Mining Supervisors & Superintendents Healthcare & Hospitality Administration, HR & Tech-savvy professionals Blue Collar FIFO/DIDO Operators & Trades (Heavy Diesel, Electricians, Boilermakers) Shutdown Teams & Maintenance Civil Construction & Industrial Services What you'll deliver (Full 360 ownership) Build and nurture long-term client partnerships in resources Source and develop diverse, skills-focused talent pipelines (prioritising capability over credentials) Leverage modern tools to beat competition in a tight market Consistently hit/exceed billing targets in a fast-paced environment What we're looking for Proven Senior/Principal Recruitment Consultant experience (agency background essential) Strong 360 desk management from lead generation to placement Building relationships Resilient, ambitious, team-oriented mindset Advantage : Resources sector knowledge, skills-based/AI recruitment experience Perks that keep high performers thriving Uncapped earning potential Warm portfolios & live mandates Ongoing professional development Recognition, rewards & social events Genuine work-life balance support in a high-achieving team Although Techforce is Australian-based, our UK office is available to have honest conversations about what working in Australia really looks like - the opportunities, the expectations, and the practical side of relocating - visa's and accommodation. Apply now or contact Jo Wilson in our UK office confidentially: (url removed).au
Apr 02, 2026
Full time
UK Recruitment Consultants - Opportunity to Relocate to Australia! Techforce Personnel is the fastest growing, national recruitment agency and project management firm specialising in blue and white collar recruitment. We operate across mining and resources, shutdowns, facilities maintenance, industrial services, civil construction, oil and gas sectors and healthcare and hospitality. With established operations across Perth, Adelaide, Darwin, Brisbane and Newcastle, Techforce continues to expand its footprint within the Australian market and is seeking experienced UK-based Recruitment Consultants interested in an international career move. This opportunity is ideal for consultants with experience in trades, technical, engineering, construction, industrial or energy and hospitality recruitment, who are looking to apply their skills within Australia's thriving resources sector. What to expect: Warm, live clients + immediate pipelines Basic ($70-$100k) + uncapped commissions top performers regularly $200K+ OTE Tech edge: AI sourcing, skills-based hiring tools Fast career progression + accredited training High-energy team, incentives, events & real work-life balance Focus areas - high-demand roles you're filling White Collar Mining/Process/Civil Engineers Project Controls, Planning & Cost Mining Supervisors & Superintendents Healthcare & Hospitality Administration, HR & Tech-savvy professionals Blue Collar FIFO/DIDO Operators & Trades (Heavy Diesel, Electricians, Boilermakers) Shutdown Teams & Maintenance Civil Construction & Industrial Services What you'll deliver (Full 360 ownership) Build and nurture long-term client partnerships in resources Source and develop diverse, skills-focused talent pipelines (prioritising capability over credentials) Leverage modern tools to beat competition in a tight market Consistently hit/exceed billing targets in a fast-paced environment What we're looking for Proven Senior/Principal Recruitment Consultant experience (agency background essential) Strong 360 desk management from lead generation to placement Building relationships Resilient, ambitious, team-oriented mindset Advantage : Resources sector knowledge, skills-based/AI recruitment experience Perks that keep high performers thriving Uncapped earning potential Warm portfolios & live mandates Ongoing professional development Recognition, rewards & social events Genuine work-life balance support in a high-achieving team Although Techforce is Australian-based, our UK office is available to have honest conversations about what working in Australia really looks like - the opportunities, the expectations, and the practical side of relocating - visa's and accommodation. Apply now or contact Jo Wilson in our UK office confidentially: (url removed).au
Python Developer - Fixed Income Trading Technology We are currently recruiting for a Python Developer to join the Fixed Income trading technology team within a leading international investment bank. This is a core software engineering role focused on building and enhancing production trading systems. Please note this is not a quant, data engineering or AI/ML role, we are looking for a core Python engineer who enjoys owning components, improving systems, and working closely with the business in a fast-paced trading environment. You will sit within Front Office Technology supporting Fixed Income trading desks. The team develops and maintains the core platforms that underpin trade capture, execution workflows, pricing distribution, and integration across the trading stack. You will: Take ownership of defined components and services Deliver enhancements and new functionalities Contribute to design discussions and technical improvements Partner directly with traders and senior technologists This role would suits someone with solid Python experience who is ready to step up in ownership and influence. Responsibilities Develop production grade Object Oriented Python applications Design scalable, resilient Back End services Improve system performance and reliability Participate in code reviews and engineering standards Contribute to testing, CI/CD, and release processes Provide 2nd/3rd line support where required Essential: Python development experience within a trading environment Strong OO production Python Experience building Back End or distributed systems Solid understanding of threading, concurrency, and performance optimisation Business knowledge of at least one: Fixed Income, FX, Rates, Crypto Please submit your CV immediately to be considered for this role
Apr 02, 2026
Full time
Python Developer - Fixed Income Trading Technology We are currently recruiting for a Python Developer to join the Fixed Income trading technology team within a leading international investment bank. This is a core software engineering role focused on building and enhancing production trading systems. Please note this is not a quant, data engineering or AI/ML role, we are looking for a core Python engineer who enjoys owning components, improving systems, and working closely with the business in a fast-paced trading environment. You will sit within Front Office Technology supporting Fixed Income trading desks. The team develops and maintains the core platforms that underpin trade capture, execution workflows, pricing distribution, and integration across the trading stack. You will: Take ownership of defined components and services Deliver enhancements and new functionalities Contribute to design discussions and technical improvements Partner directly with traders and senior technologists This role would suits someone with solid Python experience who is ready to step up in ownership and influence. Responsibilities Develop production grade Object Oriented Python applications Design scalable, resilient Back End services Improve system performance and reliability Participate in code reviews and engineering standards Contribute to testing, CI/CD, and release processes Provide 2nd/3rd line support where required Essential: Python development experience within a trading environment Strong OO production Python Experience building Back End or distributed systems Solid understanding of threading, concurrency, and performance optimisation Business knowledge of at least one: Fixed Income, FX, Rates, Crypto Please submit your CV immediately to be considered for this role
Senior Office Technology Specialist - London (On-Site, Monday-Friday) Competitive salary plus excellent benefits A leading global professional services organisation is seeking an experienced Senior Office Technology Specialist to join its London Technology Operations team. This is a key position for someone who combines advanced audio-visual (AV) expertise with strong end-user technology support skills and a commitment to excellent client service. About the Role Senior Office Technology Specialist - London (On-Site, Monday-Friday) Competitive salary plus excellent benefits A leading global professional services organisation is seeking an experienced Senior Office Technology Specialist to join its London Technology Operations team. This is a key position for someone who combines advanced audio-visual (AV) expertise with strong end-user technology support skills and a commitment to excellent client service. About the Role The Senior OTS will focus on three core areas: Advanced AV Support Provide high-level support across client meeting rooms Manage and troubleshoot Zoom Rooms, Crestron, Poly and related equipment Support microphones, cameras, projectors and video conferencing systems Work with DSPs and control systems (Q-SYS, Crestron, AMX) Diagnose audio mixing and echo cancellation issues Provide end-to-end support for virtual and hybrid events, including town halls, webinars and internal meetings Tech Bar Operations Act as a senior escalation point within a walk-in Tech Bar environment Deliver professional, high-quality support to lawyers, business staff and clients Maintain excellent service standards and a client-focused approach Office Technology Support Provide deskside support for laptops, desktops, mobile devices and peripherals Assist with onboarding, device setup, office moves and general hardware support Liaise with internal teams and external vendors Manage hardware inventory, equipment procurement and disposal processes Maintain documentation, knowledge articles and technical procedures What They're Looking For Minimum 5 years' experience in IT support with strong AV system expertise Experience with Zoom Rooms, Crestron, Poly, Q-SYS, AMX or similar technologies Strong understanding of audio engineering fundamentals Experience supporting Windows, macOS, iOS and Android devices Proficient with enterprise applications and ticketing systems Excellent communication skills and a professional, client-service mindset Ability to work under pressure and support live meetings confidently Experience in a law firm or professional services environment is beneficial but not essential Role Details Location: London (full-time, on-site, Monday to Friday) Reporting structure: Part of the wider Technology Operations team, working closely with senior specialists and global technical teams Why Apply This is an excellent opportunity to join a respected organisation with a strong focus on technology, service quality and professional development. The role offers exposure to sophisticated AV systems, modern workplace technologies and a collaborative operational environment. If you are an experienced AV/IT support professional looking for your next step, we would be pleased to discuss the role further. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Apr 02, 2026
Full time
Senior Office Technology Specialist - London (On-Site, Monday-Friday) Competitive salary plus excellent benefits A leading global professional services organisation is seeking an experienced Senior Office Technology Specialist to join its London Technology Operations team. This is a key position for someone who combines advanced audio-visual (AV) expertise with strong end-user technology support skills and a commitment to excellent client service. About the Role Senior Office Technology Specialist - London (On-Site, Monday-Friday) Competitive salary plus excellent benefits A leading global professional services organisation is seeking an experienced Senior Office Technology Specialist to join its London Technology Operations team. This is a key position for someone who combines advanced audio-visual (AV) expertise with strong end-user technology support skills and a commitment to excellent client service. About the Role The Senior OTS will focus on three core areas: Advanced AV Support Provide high-level support across client meeting rooms Manage and troubleshoot Zoom Rooms, Crestron, Poly and related equipment Support microphones, cameras, projectors and video conferencing systems Work with DSPs and control systems (Q-SYS, Crestron, AMX) Diagnose audio mixing and echo cancellation issues Provide end-to-end support for virtual and hybrid events, including town halls, webinars and internal meetings Tech Bar Operations Act as a senior escalation point within a walk-in Tech Bar environment Deliver professional, high-quality support to lawyers, business staff and clients Maintain excellent service standards and a client-focused approach Office Technology Support Provide deskside support for laptops, desktops, mobile devices and peripherals Assist with onboarding, device setup, office moves and general hardware support Liaise with internal teams and external vendors Manage hardware inventory, equipment procurement and disposal processes Maintain documentation, knowledge articles and technical procedures What They're Looking For Minimum 5 years' experience in IT support with strong AV system expertise Experience with Zoom Rooms, Crestron, Poly, Q-SYS, AMX or similar technologies Strong understanding of audio engineering fundamentals Experience supporting Windows, macOS, iOS and Android devices Proficient with enterprise applications and ticketing systems Excellent communication skills and a professional, client-service mindset Ability to work under pressure and support live meetings confidently Experience in a law firm or professional services environment is beneficial but not essential Role Details Location: London (full-time, on-site, Monday to Friday) Reporting structure: Part of the wider Technology Operations team, working closely with senior specialists and global technical teams Why Apply This is an excellent opportunity to join a respected organisation with a strong focus on technology, service quality and professional development. The role offers exposure to sophisticated AV systems, modern workplace technologies and a collaborative operational environment. If you are an experienced AV/IT support professional looking for your next step, we would be pleased to discuss the role further. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
1st Line Support Technician (MSP) Chichester, PO20 (with hybrid / flexible working after training) £24,000 £30,000 plus benefits including IT certs, flexible working (9 day working fortnight) and lots more Our client is an extremely well-established and growing MSP (IT support services) company with international clients and an outstanding reputation for customer service. Due to continued growth, they are looking for an experienced 1st Line Support Technician to join their friendly, high-performing service desk team. This is a fantastic opportunity for someone with previous 1st Line / IT Helpdesk experience gained within another MSP, who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment. The 1st Line Support Technician Role: Acting as the first point of contact for clients / users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating to 2nd Line when required and working closely with senior engineers What We re Looking For: Proven experience in a 1st Line / IT Helpdesk role gained within an MSP / IT Support Services company, supporting multiple external clients Strong customer service and communication skills Good knowledge of Windows desktop environments and basic Microsoft 365 A calm, organised and professional approach Desire to learn and progress towards 2nd Line support A driving licence is essential IT certifications are a welcome bonus, but further training is provided In return, you ll join a respected, growing organisation that invests in its people, offers structured training, excellent benefits, and provides genuine career progression within IT support. Integral Recruitment is acting as an employment agency in regard to this advertisement.
Apr 02, 2026
Full time
1st Line Support Technician (MSP) Chichester, PO20 (with hybrid / flexible working after training) £24,000 £30,000 plus benefits including IT certs, flexible working (9 day working fortnight) and lots more Our client is an extremely well-established and growing MSP (IT support services) company with international clients and an outstanding reputation for customer service. Due to continued growth, they are looking for an experienced 1st Line Support Technician to join their friendly, high-performing service desk team. This is a fantastic opportunity for someone with previous 1st Line / IT Helpdesk experience gained within another MSP, who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment. The 1st Line Support Technician Role: Acting as the first point of contact for clients / users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating to 2nd Line when required and working closely with senior engineers What We re Looking For: Proven experience in a 1st Line / IT Helpdesk role gained within an MSP / IT Support Services company, supporting multiple external clients Strong customer service and communication skills Good knowledge of Windows desktop environments and basic Microsoft 365 A calm, organised and professional approach Desire to learn and progress towards 2nd Line support A driving licence is essential IT certifications are a welcome bonus, but further training is provided In return, you ll join a respected, growing organisation that invests in its people, offers structured training, excellent benefits, and provides genuine career progression within IT support. Integral Recruitment is acting as an employment agency in regard to this advertisement.
Why work for us? Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services, often competing and winning work from our much larger competitors. We are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from £56 million in 2020 to a projected £125 million for 2024/2025. To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and let s talk. What is the purpose of the role and expectations? The role of Area Service Delivery Manager at Lancer Scott is responsible for overseeing multiple engineers and Coop sites, ensuring the efficient and effective delivery of maintenance services. This role involves managing teams, ensuring compliance with safety and regulatory standards, optimising operational performance, and maintaining strong client relationships. You will neeed strong leadership, technical expertise, and project management skills to enhance operational efficiency and reliability. This role covers the M4 corridor from Bath - Reading, and down to Southampton, with a requirement to visit Bristol on a regular basis. What will be my Core Responsibilities? Supervise and mentor engineering teams within your designated area. Drive engineering productivity and efficiencies for your allocated engineers. Conduct performance reviews with Regional Account Managers to set objectives, and provide training and development opportunities. Manage/supervise/monitor capital projects within the area as required. Support costing from engineers and subcontractors, working with the Project Manager for capital projects. Analyse current engineering processes and look for any improvements. Monitor, train and support engineers to ensure adherence to KPI s and SLA s. Drive change from Senior management instruction and become fully onboard with the changes implemented. Ensure full adherence is met to Lancer Scott and Co-op s Health and Safety regulations and standards. Carry out regular audits to identify areas for improvement, H&S requirements. At least 2 on site visits per year for each engineer Serve as the initial escalation point between engineers, helpdesk and the client Attend site meetings within your designated area. Liaise with subcontractors to ensure that they have joint visits arranged and booked to meet client SLA's Track and analyse service performance using KPIs and reporting tools. Use data provided to drive best performance and customer satisfaction. What skills and experience do I need to be successful in this role? Essential: Electrical or Mechanical qualification and practical background in a trade setting. Minimum of 2 years experience in a similar role and working to strict KPI s. Strong leadership skills, able to motivate and inspire. Well-developed organisation skills with excellent attention to detail. Able to communicate effectively with a wide range of people and influence at all levels. Desirable: Demonstrable experience of H&S and other legislation relative to premises occupation and use and the delivery of, hard FM services. Experience of using CAFM applications to deliver, monitor and report on FM service obligations. We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.
Apr 01, 2026
Full time
Why work for us? Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services, often competing and winning work from our much larger competitors. We are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from £56 million in 2020 to a projected £125 million for 2024/2025. To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and let s talk. What is the purpose of the role and expectations? The role of Area Service Delivery Manager at Lancer Scott is responsible for overseeing multiple engineers and Coop sites, ensuring the efficient and effective delivery of maintenance services. This role involves managing teams, ensuring compliance with safety and regulatory standards, optimising operational performance, and maintaining strong client relationships. You will neeed strong leadership, technical expertise, and project management skills to enhance operational efficiency and reliability. This role covers the M4 corridor from Bath - Reading, and down to Southampton, with a requirement to visit Bristol on a regular basis. What will be my Core Responsibilities? Supervise and mentor engineering teams within your designated area. Drive engineering productivity and efficiencies for your allocated engineers. Conduct performance reviews with Regional Account Managers to set objectives, and provide training and development opportunities. Manage/supervise/monitor capital projects within the area as required. Support costing from engineers and subcontractors, working with the Project Manager for capital projects. Analyse current engineering processes and look for any improvements. Monitor, train and support engineers to ensure adherence to KPI s and SLA s. Drive change from Senior management instruction and become fully onboard with the changes implemented. Ensure full adherence is met to Lancer Scott and Co-op s Health and Safety regulations and standards. Carry out regular audits to identify areas for improvement, H&S requirements. At least 2 on site visits per year for each engineer Serve as the initial escalation point between engineers, helpdesk and the client Attend site meetings within your designated area. Liaise with subcontractors to ensure that they have joint visits arranged and booked to meet client SLA's Track and analyse service performance using KPIs and reporting tools. Use data provided to drive best performance and customer satisfaction. What skills and experience do I need to be successful in this role? Essential: Electrical or Mechanical qualification and practical background in a trade setting. Minimum of 2 years experience in a similar role and working to strict KPI s. Strong leadership skills, able to motivate and inspire. Well-developed organisation skills with excellent attention to detail. Able to communicate effectively with a wide range of people and influence at all levels. Desirable: Demonstrable experience of H&S and other legislation relative to premises occupation and use and the delivery of, hard FM services. Experience of using CAFM applications to deliver, monitor and report on FM service obligations. We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.
Important High Level Summary Notes Please read the below high-level overview carefully, and if this position is of interest please contact me directly for a chat - my details are below: Lorenz Pasch at Hays Recruitment For this role, you must be able to demonstrate: Hands-on ownership of Root Cause Analysis for major incidents (P1/P2) Experience applying structured RCA methodologies (5 Whys, Fishbone, Fault Tree, Kepner-Tregoe) Ability to analyse technical, process, and organisational causes of failure Experience working within Incident, Major Incident, and Problem Management functions Confidence to challenge engineering teams and vendors on root causes and corrective actions Experience producing high-quality RCA reports (timeline, impact, contributing factors, actions) This role is not suitable for candidates whose experience is limited to service desk, incident coordination, reporting/MI analysis, or supporting RCA without ownership. If your experience does not include the above, this role will not be a match. The Role A unique opportunity to join Hays, a FTSE 250 recruitment leader with a global footprint, undertaking a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading technology. This role sits within Technology Operations and is responsible for leading root cause investigations across major incidents and recurring issues.You will work across engineering, operations, and vendor teams to identify underlying causes of failure and ensure sustainable corrective and preventative actions are implemented.This is a hands-on analytical role, requiring structured thinking, technical understanding, and the ability to influence outcomes without direct authority. What You'll Own Root Cause Analysis: Lead in-depth RCA across incidents and major incidents, identifying true root causes - not just symptoms. Problem Management: Support Identify patterns, trends, and systemic weaknesses. Drive actions to reduce repeat incidents and improve stability. Data & Investigation: Collect and analyse technical, process, and organisational data to build a complete view of failure points. Reporting & Documentation: Produce clear, structured RCA reports including timelines, impact assessments, and corrective actions. Stakeholder Collaboration: Work closely with engineering, operations, and vendor teams to validate findings and drive remediation. Continuous Improvement: Contribute to operational maturity by improving RCA quality, consistency, and effectiveness across the organisation. What We're Looking For You will bring experience from complex IT environments where incident volumes are high and service stability is critical. Key experience includes: Strong background in Problem Management, RCA, or Major Incident analysis Experience in enterprise IT operations environments Solid understanding of ITIL processes (Incident, Problem, Change) Ability to analyse complex technical and process-driven issues Strong written and verbal communication skills Confidence working with technical teams and challenging assumptions Why this role? Impact: Direct influence on reducing incidents and improving service stability Visibility: Work across engineering, operations, and senior stakeholders Complexity: Investigate issues across a global technology environment Ownership: Lead investigations end-to-end, not just support Contact Lorenz Pasch at Hays Recruitment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 01, 2026
Full time
Important High Level Summary Notes Please read the below high-level overview carefully, and if this position is of interest please contact me directly for a chat - my details are below: Lorenz Pasch at Hays Recruitment For this role, you must be able to demonstrate: Hands-on ownership of Root Cause Analysis for major incidents (P1/P2) Experience applying structured RCA methodologies (5 Whys, Fishbone, Fault Tree, Kepner-Tregoe) Ability to analyse technical, process, and organisational causes of failure Experience working within Incident, Major Incident, and Problem Management functions Confidence to challenge engineering teams and vendors on root causes and corrective actions Experience producing high-quality RCA reports (timeline, impact, contributing factors, actions) This role is not suitable for candidates whose experience is limited to service desk, incident coordination, reporting/MI analysis, or supporting RCA without ownership. If your experience does not include the above, this role will not be a match. The Role A unique opportunity to join Hays, a FTSE 250 recruitment leader with a global footprint, undertaking a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading technology. This role sits within Technology Operations and is responsible for leading root cause investigations across major incidents and recurring issues.You will work across engineering, operations, and vendor teams to identify underlying causes of failure and ensure sustainable corrective and preventative actions are implemented.This is a hands-on analytical role, requiring structured thinking, technical understanding, and the ability to influence outcomes without direct authority. What You'll Own Root Cause Analysis: Lead in-depth RCA across incidents and major incidents, identifying true root causes - not just symptoms. Problem Management: Support Identify patterns, trends, and systemic weaknesses. Drive actions to reduce repeat incidents and improve stability. Data & Investigation: Collect and analyse technical, process, and organisational data to build a complete view of failure points. Reporting & Documentation: Produce clear, structured RCA reports including timelines, impact assessments, and corrective actions. Stakeholder Collaboration: Work closely with engineering, operations, and vendor teams to validate findings and drive remediation. Continuous Improvement: Contribute to operational maturity by improving RCA quality, consistency, and effectiveness across the organisation. What We're Looking For You will bring experience from complex IT environments where incident volumes are high and service stability is critical. Key experience includes: Strong background in Problem Management, RCA, or Major Incident analysis Experience in enterprise IT operations environments Solid understanding of ITIL processes (Incident, Problem, Change) Ability to analyse complex technical and process-driven issues Strong written and verbal communication skills Confidence working with technical teams and challenging assumptions Why this role? Impact: Direct influence on reducing incidents and improving service stability Visibility: Work across engineering, operations, and senior stakeholders Complexity: Investigate issues across a global technology environment Ownership: Lead investigations end-to-end, not just support Contact Lorenz Pasch at Hays Recruitment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge:Cloud Networking Skills (AWS or Azure)HP / Aruba switches knowledge essentialFortinet / Firewalls / migration experience essentialRouting/Switching and Firewall ExpertiseITIL understandingNetwork technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 01, 2026
Full time
Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge:Cloud Networking Skills (AWS or Azure)HP / Aruba switches knowledge essentialFortinet / Firewalls / migration experience essentialRouting/Switching and Firewall ExpertiseITIL understandingNetwork technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Maintenance Technician (Electrical Bias) Location: Sydenham, with occasional travel to Orpington and local charity shops On-call: 1 week in 3 Driving Licence: Required Overview The Maintenance Technician supports planned and reactive maintenance across the Sydenham site. The role is electrically focused but requires general building services knowledge, including basic mechanical and plumbing tasks. You will work within a small team and ensure services operate safely with minimal disruption to staff and service users. Key Responsibilities Deliver planned preventative maintenance across building services and equipment. Carry out electrical repairs, diagnostics and minor improvement works. Undertake first-line fault finding on plant, equipment, building fabric and some medical service systems. Provide updates to the Senior Facilities Manager and deputise for the Senior Maintenance Technician when required. Participate in the on-call rota and act as part of the site fire team. Maintain accurate records, documentation and helpdesk updates. Follow Health & Safety procedures and maintain clean, safe working areas. Support and supervise external contractors, ensuring quality and compliance. Liaise with departments to minimise disruption caused by maintenance activities. Assist with surveys, repairs and installations carried out by third-party suppliers. Contribute to the management of the Building Management System and helpdesk workflow. Engage in training, CPD and development to maintain technical knowledge. Support safe operation of critical plant and site systems, including oxygen distribution once trained. Person Specification Qualifications GCSEs A-C or equivalent (Essential) Recognised Trade Apprenticeship (Essential) City & Guilds Electrical Engineering/18th Edition (Essential) Experience Relevant maintenance experience (Essential) Supervising contractors (Essential) Cross-discipline maintenance working (Essential) Industrial/commercial or healthcare experience (Desirable) BMS/BEMS systems experience (Desirable) Previous on-call participation (Desirable) Clean driving licence (Essential) Skills & Attributes Strong organisational and problem-solving skills Good communication and teamwork Ability to work independently Ability to follow written procedures and instructions Basic IT skills (Desirable) Ability to work at height, flexible and adaptable General Requirements All staff must complete mandatory training, participate in appraisals and follow organisational policies, including Health & Safety, Infection Prevention & Control, Data Protection and Safeguarding. Staff are expected to use internal systems appropriately, support quality improvement activities, and undertake any reasonable duties aligned with t
Apr 01, 2026
Full time
Maintenance Technician (Electrical Bias) Location: Sydenham, with occasional travel to Orpington and local charity shops On-call: 1 week in 3 Driving Licence: Required Overview The Maintenance Technician supports planned and reactive maintenance across the Sydenham site. The role is electrically focused but requires general building services knowledge, including basic mechanical and plumbing tasks. You will work within a small team and ensure services operate safely with minimal disruption to staff and service users. Key Responsibilities Deliver planned preventative maintenance across building services and equipment. Carry out electrical repairs, diagnostics and minor improvement works. Undertake first-line fault finding on plant, equipment, building fabric and some medical service systems. Provide updates to the Senior Facilities Manager and deputise for the Senior Maintenance Technician when required. Participate in the on-call rota and act as part of the site fire team. Maintain accurate records, documentation and helpdesk updates. Follow Health & Safety procedures and maintain clean, safe working areas. Support and supervise external contractors, ensuring quality and compliance. Liaise with departments to minimise disruption caused by maintenance activities. Assist with surveys, repairs and installations carried out by third-party suppliers. Contribute to the management of the Building Management System and helpdesk workflow. Engage in training, CPD and development to maintain technical knowledge. Support safe operation of critical plant and site systems, including oxygen distribution once trained. Person Specification Qualifications GCSEs A-C or equivalent (Essential) Recognised Trade Apprenticeship (Essential) City & Guilds Electrical Engineering/18th Edition (Essential) Experience Relevant maintenance experience (Essential) Supervising contractors (Essential) Cross-discipline maintenance working (Essential) Industrial/commercial or healthcare experience (Desirable) BMS/BEMS systems experience (Desirable) Previous on-call participation (Desirable) Clean driving licence (Essential) Skills & Attributes Strong organisational and problem-solving skills Good communication and teamwork Ability to work independently Ability to follow written procedures and instructions Basic IT skills (Desirable) Ability to work at height, flexible and adaptable General Requirements All staff must complete mandatory training, participate in appraisals and follow organisational policies, including Health & Safety, Infection Prevention & Control, Data Protection and Safeguarding. Staff are expected to use internal systems appropriately, support quality improvement activities, and undertake any reasonable duties aligned with t
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally.At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning.Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. Job description - the role AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.On Behalf of Arup, we are looking for a Senior Electrical Engineer for a 6 month contract based in Nottingham Candidate Profile: Key accountabilities, skills & experience We're looking for a Senior Electrical Engineer to join our Building Engineering team and help deliver a wide range of rail projects. You'll contribute to technical design, project delivery, and the development of our electrical capability across local, national, and international rail programmes. You'll be part of our Building Engineering group, working closely with colleagues across the UK and globally. Together, you'll support major clients, including Network Rail and regional transport organisations, by delivering clear, well-coordinated electrical engineering solutions. You'll use the latest Microsoft and Autodesk digital tools to support project delivery, with opportunities to help shape new digital approaches when existing tools don't meet project needs. As a senior member of the team, you'll communicate effectively with clients and internal partners, helping manage progress, risks, and key milestones. You'll also play an active role in knowledge-sharing and continuous improvement, supporting others and contributing to a collaborative, inclusive working environment. At Arup, you belong to an extraordinary collective in which we encourage individuality to thrive. Our strength comes from how we respect, share, and connect our diverse experiences, perspectives and ideas. You will have the opportunity to do socially useful work that has meaning - to Arup, to your career, to our members and to the clients and communities we serve. Is this role right for you? We are looking for someone who: Is Chartered Engineer status (or working towards Chartership via IET or CIBSE) with experience in electrical engineering design Has experience delivering UK multidisciplinary design projects within a consultancy environment Has a background in rail electrical design, including familiarity with rail-specific design stages and major UK rail client standards Has experience with assurance, systems engineering or verification processes used in UK rail projects A track record of producing compliant, technically robust electrical designs within the built environment About the client About the clientArup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference.If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists.AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements.AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Apr 01, 2026
Contractor
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally.At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning.Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. Job description - the role AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.On Behalf of Arup, we are looking for a Senior Electrical Engineer for a 6 month contract based in Nottingham Candidate Profile: Key accountabilities, skills & experience We're looking for a Senior Electrical Engineer to join our Building Engineering team and help deliver a wide range of rail projects. You'll contribute to technical design, project delivery, and the development of our electrical capability across local, national, and international rail programmes. You'll be part of our Building Engineering group, working closely with colleagues across the UK and globally. Together, you'll support major clients, including Network Rail and regional transport organisations, by delivering clear, well-coordinated electrical engineering solutions. You'll use the latest Microsoft and Autodesk digital tools to support project delivery, with opportunities to help shape new digital approaches when existing tools don't meet project needs. As a senior member of the team, you'll communicate effectively with clients and internal partners, helping manage progress, risks, and key milestones. You'll also play an active role in knowledge-sharing and continuous improvement, supporting others and contributing to a collaborative, inclusive working environment. At Arup, you belong to an extraordinary collective in which we encourage individuality to thrive. Our strength comes from how we respect, share, and connect our diverse experiences, perspectives and ideas. You will have the opportunity to do socially useful work that has meaning - to Arup, to your career, to our members and to the clients and communities we serve. Is this role right for you? We are looking for someone who: Is Chartered Engineer status (or working towards Chartership via IET or CIBSE) with experience in electrical engineering design Has experience delivering UK multidisciplinary design projects within a consultancy environment Has a background in rail electrical design, including familiarity with rail-specific design stages and major UK rail client standards Has experience with assurance, systems engineering or verification processes used in UK rail projects A track record of producing compliant, technically robust electrical designs within the built environment About the client About the clientArup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference.If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists.AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements.AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
IT Service Delivery Manager Position: Senior Service Manager (Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible for the day to day operation of our business as usual support services, including allocating tasks, monitoring and maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. You will take ownership of the end-to-end customer experience, understanding people, processes and technology to maximise service quality and ensure operational excellence. You will also hold line-management responsibilities. Duties Include: Provide strategic oversight of all service operations, including the full lifecycle of incidents, service requests, problems, and major incidents, ensuring SLAs are met and ITIL processes (Major Incident, Change, Problem) are consistently applied. Drive proactive and preventive service delivery by identifying recurring issues, analysing operational data and trends, and implementing improvements that reduce disruption and enhance service stability. Lead customer experience and service governance, including Service Reviews, satisfaction measurement, feedback loops, and actionable service reporting that informs continuous improvement. Build strong relationships with customers, internal teams, and technical stakeholders, acting as a senior escalation point and ensuring collaborative, positive service outcomes. Champion continuous improvement and professional development, driving service quality initiatives, enhancing operational efficiency, and maintaining awareness of evolving technologies and best practice. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven leadership experience, a strong track record managing incidents, problems, and major incidents, and consistently meeting SLAs/KPIs. Solid technical understanding of IT support environments, ideally with previous hands on troubleshooting or IT operations experience. Experience and knowledge of using ITIL v3/v4 best practice. Excellent communication and stakeholder management skills, able to influence senior stakeholders, manage escalations professionally, and present confidently. Strong analytical and reporting ability, using data and service metrics to identify trends, reduce recurring issues, and drive measurable improvements. Ability to learn new technologies quickly. Highly organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a Full UK Driving license. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Apr 01, 2026
Full time
IT Service Delivery Manager Position: Senior Service Manager (Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible for the day to day operation of our business as usual support services, including allocating tasks, monitoring and maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. You will take ownership of the end-to-end customer experience, understanding people, processes and technology to maximise service quality and ensure operational excellence. You will also hold line-management responsibilities. Duties Include: Provide strategic oversight of all service operations, including the full lifecycle of incidents, service requests, problems, and major incidents, ensuring SLAs are met and ITIL processes (Major Incident, Change, Problem) are consistently applied. Drive proactive and preventive service delivery by identifying recurring issues, analysing operational data and trends, and implementing improvements that reduce disruption and enhance service stability. Lead customer experience and service governance, including Service Reviews, satisfaction measurement, feedback loops, and actionable service reporting that informs continuous improvement. Build strong relationships with customers, internal teams, and technical stakeholders, acting as a senior escalation point and ensuring collaborative, positive service outcomes. Champion continuous improvement and professional development, driving service quality initiatives, enhancing operational efficiency, and maintaining awareness of evolving technologies and best practice. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven leadership experience, a strong track record managing incidents, problems, and major incidents, and consistently meeting SLAs/KPIs. Solid technical understanding of IT support environments, ideally with previous hands on troubleshooting or IT operations experience. Experience and knowledge of using ITIL v3/v4 best practice. Excellent communication and stakeholder management skills, able to influence senior stakeholders, manage escalations professionally, and present confidently. Strong analytical and reporting ability, using data and service metrics to identify trends, reduce recurring issues, and drive measurable improvements. Ability to learn new technologies quickly. Highly organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a Full UK Driving license. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Senior Cloud Application Support Engineer We are seeking a technically strong, customer-facing Cloud Reliability Analystwho can work directly with end users while also diagnosing and resolving complex infrastructure and application issues. This role requires deep troubleshooting skills across Windows-based Azure environments, as well as the ability to translate technical findings into clear, actionable communication for non-technical stakeholders. The ideal candidate combines hands-on cloud and systems expertise with strong ownership, sound judgment, and a proactive mindset. Join our dynamic team in Bracknell or Peterborough ! This is a full-time, permanent hybrid position, offering the perfect balance of three days in the office and two days working from home. Embrace the flexibility and be part of an innovative environment where your contributions truly matter. Duties & Responsibilities Deploy, maintain, and support Windows-based environments in Microsoft Azure. Support and troubleshoot technologies including: Remote Desktop Services (RDS) FSLogix IIS Active Directory SQL Server Serve as a primary technical point of contact for end users, providing professional communication and timely resolution of issues. Perform deep troubleshooting across multi-tier application environments (application, database, OS, networking). Analyze application logs, Windows event logs, and SQL logs to determine root cause. Monitor live production environments and proactively respond to performance degradation, monitoring alerts, and service disruptions. Participate in incident response and contribute to reducing Mean Time to Resolution (MTTR). Collaborate with development, operations, and infrastructure teams to implement scalable, reliable solutions. Design and implement automation to eliminate repetitive manual tasks and improve deployment consistency. Identify opportunities to optimize system performance, stability, and reliability. Act as a subject matter expert (SME) for internal stakeholders outside the IT organization. Knowledge, Skills & Abilities Strong experience with Microsoft Azure (AWS or similar cloud platforms a plus). Solid understanding of Windows Server environments and enterprise infrastructure. Strong knowledge of networking fundamentals, including DNS, routing, firewalls, and load balancing. Experience supporting Active Directory and identity-integrated applications. Proven ability to troubleshoot complex, multi-tier production environments. Intermediate SQL knowledge (querying, performance analysis, indexing basics preferred). Experience with Azure monitoring tools such as Log Analytics, Application Insights, or similar. Familiarity with scripting and automation (PowerShell, Azure CLI, ARM/Bicep, Terraform, or similar). Experience with performance tuning, capacity planning, and resource optimization. Experience working in SLA-driven or incident-managed environments. Ability to work directly with end users of varying technical proficiency and translate technical issues into understandable terms. Experience leveraging AI-assisted troubleshooting tools to accelerate issue diagnosis and resolution. Qualifications 5+ years of relevant IT experience with demonstrated success in application support, infrastructure, or cloud operations roles. 2+ years supporting cloud-hosted production environments.
Apr 01, 2026
Full time
Senior Cloud Application Support Engineer We are seeking a technically strong, customer-facing Cloud Reliability Analystwho can work directly with end users while also diagnosing and resolving complex infrastructure and application issues. This role requires deep troubleshooting skills across Windows-based Azure environments, as well as the ability to translate technical findings into clear, actionable communication for non-technical stakeholders. The ideal candidate combines hands-on cloud and systems expertise with strong ownership, sound judgment, and a proactive mindset. Join our dynamic team in Bracknell or Peterborough ! This is a full-time, permanent hybrid position, offering the perfect balance of three days in the office and two days working from home. Embrace the flexibility and be part of an innovative environment where your contributions truly matter. Duties & Responsibilities Deploy, maintain, and support Windows-based environments in Microsoft Azure. Support and troubleshoot technologies including: Remote Desktop Services (RDS) FSLogix IIS Active Directory SQL Server Serve as a primary technical point of contact for end users, providing professional communication and timely resolution of issues. Perform deep troubleshooting across multi-tier application environments (application, database, OS, networking). Analyze application logs, Windows event logs, and SQL logs to determine root cause. Monitor live production environments and proactively respond to performance degradation, monitoring alerts, and service disruptions. Participate in incident response and contribute to reducing Mean Time to Resolution (MTTR). Collaborate with development, operations, and infrastructure teams to implement scalable, reliable solutions. Design and implement automation to eliminate repetitive manual tasks and improve deployment consistency. Identify opportunities to optimize system performance, stability, and reliability. Act as a subject matter expert (SME) for internal stakeholders outside the IT organization. Knowledge, Skills & Abilities Strong experience with Microsoft Azure (AWS or similar cloud platforms a plus). Solid understanding of Windows Server environments and enterprise infrastructure. Strong knowledge of networking fundamentals, including DNS, routing, firewalls, and load balancing. Experience supporting Active Directory and identity-integrated applications. Proven ability to troubleshoot complex, multi-tier production environments. Intermediate SQL knowledge (querying, performance analysis, indexing basics preferred). Experience with Azure monitoring tools such as Log Analytics, Application Insights, or similar. Familiarity with scripting and automation (PowerShell, Azure CLI, ARM/Bicep, Terraform, or similar). Experience with performance tuning, capacity planning, and resource optimization. Experience working in SLA-driven or incident-managed environments. Ability to work directly with end users of varying technical proficiency and translate technical issues into understandable terms. Experience leveraging AI-assisted troubleshooting tools to accelerate issue diagnosis and resolution. Qualifications 5+ years of relevant IT experience with demonstrated success in application support, infrastructure, or cloud operations roles. 2+ years supporting cloud-hosted production environments.
About The Role FDM is a global business and technology consultancy seeking a senior EFX java developer to work for our client within the Financial Services sector. This is initially a 12 month contract with the potential to extend and will be a hybrid role that will be based in London. Our client is a high performing front-office development team working on delivery of new strategic EFX pricing and auto-hedging capabilities for FICC E-Trading for 2026. In a typical day you can expect to develop Java code, review code written by your colleagues, attend Agile ceremonies, refine requirements with users (Quantitative Strategies Group and Traders) and liaise with sibling teams in EFX (market access, dashboard, price distribution etc). There will be occasional L3 support. You will have the opportunity to work with leading edge ultra-low-latency technologies like zero-GC JVMs, kernel bypass networking, core pinning and market data technologies. Responsibilities: Develop new real-time, low-latency pricing services for FX Swaps pricing and NDF auto-hedging Develop new features and enhancements to existing pricing and auto-hedging services for Spot and NDF Update existing codebase as required by external venue upgrades, internal and external regulatory requirements. Fully engage with the Agile SDLC Work alongside Quantities Strategies Group to review code and enhance back testing capabilities. Solve problems independently, manage your own workload, engage other teams where required, escalate appropriately and pro-actively drive tasks to completion About You Highly technical with at least 8 years Java server-side development experience. Must possess an advanced degree in Computer Science, Physics, Engineering, Mathematics or relevant analytical degree. Have full technology stack knowledge of Java to Linux and networks. KDB / Q experience Have prior pricing or algo-trading experience in any asset class. Have excellent communication skills to face off to tech management, Quantitative Strategies Group and trading desk. Full SDLC experience, Git, Jenkins, Ansible etc. Advanced programming skills including: understanding of algorithms and data structures, design patterns, multi-threading. Candidate must be a strong team player Experience in 3rd line production support About Us We are a business and technology consultancy and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us: Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
Apr 01, 2026
Contractor
About The Role FDM is a global business and technology consultancy seeking a senior EFX java developer to work for our client within the Financial Services sector. This is initially a 12 month contract with the potential to extend and will be a hybrid role that will be based in London. Our client is a high performing front-office development team working on delivery of new strategic EFX pricing and auto-hedging capabilities for FICC E-Trading for 2026. In a typical day you can expect to develop Java code, review code written by your colleagues, attend Agile ceremonies, refine requirements with users (Quantitative Strategies Group and Traders) and liaise with sibling teams in EFX (market access, dashboard, price distribution etc). There will be occasional L3 support. You will have the opportunity to work with leading edge ultra-low-latency technologies like zero-GC JVMs, kernel bypass networking, core pinning and market data technologies. Responsibilities: Develop new real-time, low-latency pricing services for FX Swaps pricing and NDF auto-hedging Develop new features and enhancements to existing pricing and auto-hedging services for Spot and NDF Update existing codebase as required by external venue upgrades, internal and external regulatory requirements. Fully engage with the Agile SDLC Work alongside Quantities Strategies Group to review code and enhance back testing capabilities. Solve problems independently, manage your own workload, engage other teams where required, escalate appropriately and pro-actively drive tasks to completion About You Highly technical with at least 8 years Java server-side development experience. Must possess an advanced degree in Computer Science, Physics, Engineering, Mathematics or relevant analytical degree. Have full technology stack knowledge of Java to Linux and networks. KDB / Q experience Have prior pricing or algo-trading experience in any asset class. Have excellent communication skills to face off to tech management, Quantitative Strategies Group and trading desk. Full SDLC experience, Git, Jenkins, Ansible etc. Advanced programming skills including: understanding of algorithms and data structures, design patterns, multi-threading. Candidate must be a strong team player Experience in 3rd line production support About Us We are a business and technology consultancy and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us: Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
Job Title: Senior Software Engineer Location: Somerset Salary: up to £60,000 An opportunity has arisen for a Senior Software Engineer to join a growing engineering team delivering software solutions used in industrial environments. You will develop and maintain desktop and web applications using C#, and WPF, contributing to both new development and ongoing system improvements. The role involves close collaboration with multidisciplinary teams and input into architectural decisions. The Role You will work across a blend of modern service based systems and established desktop applications, contributing to both ongoing improvements and new product development. The position involves hands on development, architectural input, and close collaboration with multidisciplinary engineering teams. Key responsiblities Design, develop, test, and maintain desktop and web applications Work with C#, WPF, and modern JavaScript frameworks Support and enhance legacy systems while helping drive modernisation Contribute to architectural decisions and system design discussions Requirements Strong experience in C# and WPF desktop application development Experience with modern frontend frameworks Experience with Microservices If this role is of interest, please apply below.
Apr 01, 2026
Full time
Job Title: Senior Software Engineer Location: Somerset Salary: up to £60,000 An opportunity has arisen for a Senior Software Engineer to join a growing engineering team delivering software solutions used in industrial environments. You will develop and maintain desktop and web applications using C#, and WPF, contributing to both new development and ongoing system improvements. The role involves close collaboration with multidisciplinary teams and input into architectural decisions. The Role You will work across a blend of modern service based systems and established desktop applications, contributing to both ongoing improvements and new product development. The position involves hands on development, architectural input, and close collaboration with multidisciplinary engineering teams. Key responsiblities Design, develop, test, and maintain desktop and web applications Work with C#, WPF, and modern JavaScript frameworks Support and enhance legacy systems while helping drive modernisation Contribute to architectural decisions and system design discussions Requirements Strong experience in C# and WPF desktop application development Experience with modern frontend frameworks Experience with Microservices If this role is of interest, please apply below.
Pinnacle Recruitment are professional specialist head-hunters, recruiting within niche Residential & Construction sectors. Having been established since 2003, we take pride in focusing on talented individuals for high profile roles. Proactive recruitment methods are the backbone of our service and indeed what truly sets us apart from the competition. Pinnacle are looking to continue this impressive growth by recruiting confident and ambitious consultants with superb communication skills to become integral members of our thriving business. With continued expansion Pinnacle Recruitment are looking in their West Byfleet office KT14. We are looking to recruit a Senior Consultant who has experience Recruiting management staff within either a Construction or Residential Recruitment Desk on a permanent basis. This role will be given a wide brief to recruit all forms of Construction Professionals in many disciplines. You can recruit for large national Contractors or Developers and/ or regional smaller contractors and developers. Staff you recruit will be management i.e. Site Manager, Project Managers, Commercial Managers, Bid Managers, Engineers, Quantity Surveyors, Estimators, Technical Design Managers, etc. There will be freedom to develop and grow your section and the opportunity to manage your own team, with all the support and backing you require from Senior Management with vast experience within the Professional Division. We are particularity keen to talk to recruiters with entrepreneurial flair, fiercely motivated, committed and passionate about recruitment with a good working knowledge of Construction & Residential sectors, and have the ability and desire to headhunt perspective candidates. Even If you have limited headhunting experience we would be keen to talk to you, Pinnacle has a proven track record of training experienced recruiters and developing their headhunting skills, which dramatically increased their billings and earnings. In return we offer a market leading uncapped monthly commission structure, with no fixed seat value. Pinnacle Recruitment can offer opportunities to grow and manage your own team or simply develop your own skills and earn big money. Pinnacle has an excellent working environment, all the tools you need to succeed including your own fully expensed mobile, gym membership and a professional but non corporate environment; We will not micro-manage you or swamp you with KPI S but will get the best from you and increase your billings with strategic management and smart working techniques. Contact Jon Moss on our number or email your CV through to our link Check out our website for further details All of our roles include UNCAPPED HIGH COMMISSION STRUCTURE Full confidentiality assured. Flexible working
Apr 01, 2026
Full time
Pinnacle Recruitment are professional specialist head-hunters, recruiting within niche Residential & Construction sectors. Having been established since 2003, we take pride in focusing on talented individuals for high profile roles. Proactive recruitment methods are the backbone of our service and indeed what truly sets us apart from the competition. Pinnacle are looking to continue this impressive growth by recruiting confident and ambitious consultants with superb communication skills to become integral members of our thriving business. With continued expansion Pinnacle Recruitment are looking in their West Byfleet office KT14. We are looking to recruit a Senior Consultant who has experience Recruiting management staff within either a Construction or Residential Recruitment Desk on a permanent basis. This role will be given a wide brief to recruit all forms of Construction Professionals in many disciplines. You can recruit for large national Contractors or Developers and/ or regional smaller contractors and developers. Staff you recruit will be management i.e. Site Manager, Project Managers, Commercial Managers, Bid Managers, Engineers, Quantity Surveyors, Estimators, Technical Design Managers, etc. There will be freedom to develop and grow your section and the opportunity to manage your own team, with all the support and backing you require from Senior Management with vast experience within the Professional Division. We are particularity keen to talk to recruiters with entrepreneurial flair, fiercely motivated, committed and passionate about recruitment with a good working knowledge of Construction & Residential sectors, and have the ability and desire to headhunt perspective candidates. Even If you have limited headhunting experience we would be keen to talk to you, Pinnacle has a proven track record of training experienced recruiters and developing their headhunting skills, which dramatically increased their billings and earnings. In return we offer a market leading uncapped monthly commission structure, with no fixed seat value. Pinnacle Recruitment can offer opportunities to grow and manage your own team or simply develop your own skills and earn big money. Pinnacle has an excellent working environment, all the tools you need to succeed including your own fully expensed mobile, gym membership and a professional but non corporate environment; We will not micro-manage you or swamp you with KPI S but will get the best from you and increase your billings with strategic management and smart working techniques. Contact Jon Moss on our number or email your CV through to our link Check out our website for further details All of our roles include UNCAPPED HIGH COMMISSION STRUCTURE Full confidentiality assured. Flexible working
Our award winning Client is a national independently owned building services consultancy delivering high-quality mechanical, electrical and public health (MEP) design solutions across sectors including commercial, residential, healthcare, education and mixed-use developments. The Leeds office plays a key role in delivering technically robust and innovative engineering solutions for projects across the UK. Role Overview The company is looking to hire an experienced BIM Manager to lead and develop BIM strategies across the Leeds office. This is a senior leadership role responsible for overseeing BIM standards, digital workflows, information management, and coordination processes across all projects. The successful candidate will drive best practice in accordance with ISO 19650, support project teams in achieving high-quality digital outputs, and contribute to the wider digital strategy of the business. Key Responsibilities: Strategic & Leadership Lead BIM strategy and digital delivery within the Leeds office. Develop, implement, and maintain office BIM standards and protocols. Ensure compliance with ISO 19650 and project-specific BIM Execution Plans (BEPs). Act as the primary BIM lead for clients and external consultants. Contribute to company-wide digital strategy and innovation initiatives. Project Delivery Oversee BIM implementation across multiple MEP projects. Provide technical guidance on model setup, coordination, and information management. Review federated models and ensure coordination standards are met. Support clash detection processes and multidisciplinary collaboration. Monitor model quality, data integrity, and compliance with company standards. Technical & Systems Management Manage and maintain BIM templates, libraries, and shared parameters. Oversee Common Data Environment (CDE) platforms such as Autodesk Construction Cloud / BIM 360 or Viewpoint. Support development of automation tools (e.g. Dynamo) where appropriate. Drive efficiency improvements through digital workflows and standardisation. Team Development Mentor and develop BIM Coordinators and Technicians. Deliver internal BIM training and upskilling initiatives. Support recruitment and onboarding of digital delivery staff. Promote a culture of collaboration and continuous improvement. Key Requirements: Essential Significant experience in a BIM Manager or Senior BIM leadership role within a building services consultancy. Advanced proficiency in Revit MEP, Navisworks and AutoCAD. Strong working knowledge of ISO 19650, UK BIM Framework and Information management processes. Experience managing CDE platforms. Proven ability to implement and manage BIM standards across multiple projects. Strong leadership, communication, and stakeholder management skills. Understanding of UK building regulations and MEP coordination requirements. Desirable: Experience working across healthcare, commercial, or large-scale residential sectors. Knowledge of 4D/5D BIM processes. Experience with Dynamo or other automation tools. Degree in Building Services Engineering, Digital Construction, or related discipline.
Apr 01, 2026
Full time
Our award winning Client is a national independently owned building services consultancy delivering high-quality mechanical, electrical and public health (MEP) design solutions across sectors including commercial, residential, healthcare, education and mixed-use developments. The Leeds office plays a key role in delivering technically robust and innovative engineering solutions for projects across the UK. Role Overview The company is looking to hire an experienced BIM Manager to lead and develop BIM strategies across the Leeds office. This is a senior leadership role responsible for overseeing BIM standards, digital workflows, information management, and coordination processes across all projects. The successful candidate will drive best practice in accordance with ISO 19650, support project teams in achieving high-quality digital outputs, and contribute to the wider digital strategy of the business. Key Responsibilities: Strategic & Leadership Lead BIM strategy and digital delivery within the Leeds office. Develop, implement, and maintain office BIM standards and protocols. Ensure compliance with ISO 19650 and project-specific BIM Execution Plans (BEPs). Act as the primary BIM lead for clients and external consultants. Contribute to company-wide digital strategy and innovation initiatives. Project Delivery Oversee BIM implementation across multiple MEP projects. Provide technical guidance on model setup, coordination, and information management. Review federated models and ensure coordination standards are met. Support clash detection processes and multidisciplinary collaboration. Monitor model quality, data integrity, and compliance with company standards. Technical & Systems Management Manage and maintain BIM templates, libraries, and shared parameters. Oversee Common Data Environment (CDE) platforms such as Autodesk Construction Cloud / BIM 360 or Viewpoint. Support development of automation tools (e.g. Dynamo) where appropriate. Drive efficiency improvements through digital workflows and standardisation. Team Development Mentor and develop BIM Coordinators and Technicians. Deliver internal BIM training and upskilling initiatives. Support recruitment and onboarding of digital delivery staff. Promote a culture of collaboration and continuous improvement. Key Requirements: Essential Significant experience in a BIM Manager or Senior BIM leadership role within a building services consultancy. Advanced proficiency in Revit MEP, Navisworks and AutoCAD. Strong working knowledge of ISO 19650, UK BIM Framework and Information management processes. Experience managing CDE platforms. Proven ability to implement and manage BIM standards across multiple projects. Strong leadership, communication, and stakeholder management skills. Understanding of UK building regulations and MEP coordination requirements. Desirable: Experience working across healthcare, commercial, or large-scale residential sectors. Knowledge of 4D/5D BIM processes. Experience with Dynamo or other automation tools. Degree in Building Services Engineering, Digital Construction, or related discipline.
SENIOR CAD DESIGN ENGINEER BIRMINGHAM £45,000 Unique high end Quality Products DAYS EARLY FRIDAY FINISH We are seeking a SENIOR CAD DESIGN ENGINEER We are a busy, thriving manufacturing facility in the Birmingham area, a market leader with a reputation for quality and innovation. We re seeking a Senior CAD Design Engineer to join our growing design and development team. You ll play a key role in turning ideas into beautifully engineered products, supporting our in-house manufacturing process and contributing to the details that define luxury Commutable from Birmingham, Handsworth, Sutton Coldfield, Walsall, Smethwick, Moseley, Hall Green, Aldridge, Hockley, Quinton, Solihull and Minworth Key Responsibilities Design and develop products using CAD (AutoDesk Inventor). Produce accurate technical drawings and specifications. Collaborate with production to optimise designs for manufacturing. Check technical drawings and support the shop floor team. Ensure all work meets company standards for quality and detail Requirements Good CAD knowledge (AutoDesk Inventor preferred, but not essential) Knowledge of metals and machining processes. Strong problem-solving skills with attention to detail. Team player with excellent communication skills. Understanding of GD&T principles. Mechanical Engineering degree (or similar) though not essential Experience in machining, BOM creation, and technical documentation, would be nice, but again, not essential What are you waiting for? Send your CV now for immediate interview Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our DESIGN, R&D & FEA vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Design R&D & FEA Recruitment Support since 1994
Mar 31, 2026
Full time
SENIOR CAD DESIGN ENGINEER BIRMINGHAM £45,000 Unique high end Quality Products DAYS EARLY FRIDAY FINISH We are seeking a SENIOR CAD DESIGN ENGINEER We are a busy, thriving manufacturing facility in the Birmingham area, a market leader with a reputation for quality and innovation. We re seeking a Senior CAD Design Engineer to join our growing design and development team. You ll play a key role in turning ideas into beautifully engineered products, supporting our in-house manufacturing process and contributing to the details that define luxury Commutable from Birmingham, Handsworth, Sutton Coldfield, Walsall, Smethwick, Moseley, Hall Green, Aldridge, Hockley, Quinton, Solihull and Minworth Key Responsibilities Design and develop products using CAD (AutoDesk Inventor). Produce accurate technical drawings and specifications. Collaborate with production to optimise designs for manufacturing. Check technical drawings and support the shop floor team. Ensure all work meets company standards for quality and detail Requirements Good CAD knowledge (AutoDesk Inventor preferred, but not essential) Knowledge of metals and machining processes. Strong problem-solving skills with attention to detail. Team player with excellent communication skills. Understanding of GD&T principles. Mechanical Engineering degree (or similar) though not essential Experience in machining, BOM creation, and technical documentation, would be nice, but again, not essential What are you waiting for? Send your CV now for immediate interview Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our DESIGN, R&D & FEA vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Design R&D & FEA Recruitment Support since 1994
