AGM / Deputy Manager - Clerkenwell 4 Hotel

Deputy General Manager Bespoke Luxury Hotel MCG Recruitment are delighted to be working with a prestigious, boutique hotel group, renowned for creating spaces where guests can truly relax and enjoy intuitive, effortless luxury.
We re looking for a Deputy General Manager to work alongside the General Manager and help deliver exceptional, seamless guest experiences. This is a senior, hands-on role for someone with a strong food & beverage background, a natural hosting instinct, and a passion for leading confident, motivated teams.
The Role As Deputy General Manager, you will be central to ensuring the hotel runs seamlessly behind the scenes while shining on the floor. You will help set the tone for the guest experience and support your teams in delivering intuitive, calm, and personal luxury service.
Key Responsibilities:

• Support the General Manager in the day-to-day running of the hotel
• Help shape a service culture that is relaxed, warm, and effortless
• Lead Food & Beverage operations, focusing on flow, atmosphere, and guest connection
• Be a visible host, engaging with guests, anticipating needs, and creating a sense of belonging
• Manage, mentor, and motivate teams with empathy and clarity
• Oversee events, corporate stays, and weddings, ensuring every occasion feels personal and unhurried
• Maintain the highest standards across a luxury hotel environment without stiffness or formality

About You

• Strong Food & Beverage background in luxury or quality-led hotels
• A true people person: calm, approachable, and confident
• Experience in events, corporate business, and weddings
• Naturally service-led, believing that great hospitality should feel seamless, not showy
• A collaborative, hands-on leader who enjoys developing teams and experiences
• Passionate about creating spaces where guests can genuinely switch off

Why Join?

• Work with a prestigious, boutique hotel brand committed to intuitive luxury
• Take a hands-on, senior leadership role with real influence
• Lead and develop high-performing, motivated teams
• Deliver personal, memorable experiences in an inspiring environment