Account Executive / Manager

About you
You re a natural relationship builder who enjoys keeping things organised and clients happy. You re confident working directly with customers, managing multiple projects and staying calm when things get busy. You ve got a good understanding of print and you know how to guide people through their options, whether they re regular clients or walk-ins needing something quickly.

You like variety and the balance between structure and pace. You enjoy having accounts to look after but also the buzz of day-to-day print where priorities can change and deadlines can be tight. You take pride in what you deliver and you know that good account management is all about communication, consistency and care.

Your experience
You ve worked in print, reprographics or production and you understand how jobs move from enquiry to delivery. You re used to quoting, proofing and managing projects through to completion, keeping both the client and the production team aligned. You re confident advising on stock, finishes and formats, and you can turn technical details into clear, simple guidance for customers.

Experience with small format and commercial print is ideal. You ll be familiar with items like brochures, flyers, business cards, stationery and posters. You may have used MIS or print workflow systems before, but what really matters is that you re organised, proactive and customer focused.

What you ll be doing with your experience
You ll manage a blend of walk-in customers, returning clients and accounts with plenty of potential to grow. You ll take briefs, prepare quotes, advise on materials and oversee jobs through production. Some projects will need a same-day turnaround, others will develop into repeat work and larger campaigns. You ll keep everything moving, communicating clearly and making sure each job meets the standard.

You ll be a key link between clients and production, ensuring expectations are met and deadlines are hit. It s a hands-on role where you ll combine relationship management with practical print know-how.

About the business
My client is a well-established London print specialist with a strong reputation for quality, reliability and service. They produce a wide range of small format and commercial print and are known for quick turnarounds and attention to detail. The team is experienced, collaborative and takes real pride in what they deliver.

Next steps
If you re an organised and customer-focused account executive or manager who understands print and enjoys working in a fast-paced, hands-on environment, this could be a great fit. Apply now with your CV or get in touch for a confidential chat.