Interactive Contact & Resolution Ltd
Newcastle Upon Tyne, Tyne And Wear
Kick-start a rewarding career as a full-time Field Agent with iC&R, managing commercial water accounts across the North-East. Enjoy great training, bonuses, and a varied field-based role where no two days are the same. Field Agent North East England (Teesside, Wearside & Tyneside) Full-time, 40 hours per week, with flexibility required to accommodate varying business operating hours across client sites Permanent position Salary £27,032 per annum + performance based bonus (OTE £32,000) Please note: Applicants must be authorised to work in the UK iC&R is a specialist provider working on behalf of commercial water retailers across the UK. We focus on resolving complex commercial water account cases, from early-stage investigation through to supply disconnection where necessary. As a growing and supportive business, we pride ourselves on professionalism, trust, collaboration, and delivering excellent service for our clients. The Role We are looking for a motivated, reliable, and professional Field Agent to manage commercial water accounts across the North-East region. Key Responsibilities: Managing commercial water account cases across Teesside, Wearside, and Tyneside Conducting on-site investigations and customer visits Representing clients professionally in a field-based capacity Resolving complex cases from initial enquiry through to disconnection when required Maintaining accurate case records and reporting outcomes Working independently while supporting the wider team The Ideal Candidate We re seeking someone confident, approachable, and capable of managing their own workload in a field environment. Full training is provided, so attitude and reliability are just as important as experience. About you: A full UK driving licence Your own vehicle (fuel card provided for business mileage) A professional and confident manner when dealing with customers Strong organisational skills and the ability to work independently A willingness to learn and gain industry accreditations Benefits: Competitive basic salary of £27,032 Achievable performance-based bonus with an OTE of £32k Company pension scheme Full training and ongoing development SHEA and NWH industry accreditations Fuel card for business mileage Supportive, close-knit team environment How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience include Field Technician, Water Compliance Officer, Utilities Inspector, Environmental Field Operative, Meter Reader, Commercial Account Investigator, Enforcement Officer, Property Services Inspector, Service Engineer, Site Surveyor
Mar 13, 2026
Full time
Kick-start a rewarding career as a full-time Field Agent with iC&R, managing commercial water accounts across the North-East. Enjoy great training, bonuses, and a varied field-based role where no two days are the same. Field Agent North East England (Teesside, Wearside & Tyneside) Full-time, 40 hours per week, with flexibility required to accommodate varying business operating hours across client sites Permanent position Salary £27,032 per annum + performance based bonus (OTE £32,000) Please note: Applicants must be authorised to work in the UK iC&R is a specialist provider working on behalf of commercial water retailers across the UK. We focus on resolving complex commercial water account cases, from early-stage investigation through to supply disconnection where necessary. As a growing and supportive business, we pride ourselves on professionalism, trust, collaboration, and delivering excellent service for our clients. The Role We are looking for a motivated, reliable, and professional Field Agent to manage commercial water accounts across the North-East region. Key Responsibilities: Managing commercial water account cases across Teesside, Wearside, and Tyneside Conducting on-site investigations and customer visits Representing clients professionally in a field-based capacity Resolving complex cases from initial enquiry through to disconnection when required Maintaining accurate case records and reporting outcomes Working independently while supporting the wider team The Ideal Candidate We re seeking someone confident, approachable, and capable of managing their own workload in a field environment. Full training is provided, so attitude and reliability are just as important as experience. About you: A full UK driving licence Your own vehicle (fuel card provided for business mileage) A professional and confident manner when dealing with customers Strong organisational skills and the ability to work independently A willingness to learn and gain industry accreditations Benefits: Competitive basic salary of £27,032 Achievable performance-based bonus with an OTE of £32k Company pension scheme Full training and ongoing development SHEA and NWH industry accreditations Fuel card for business mileage Supportive, close-knit team environment How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience include Field Technician, Water Compliance Officer, Utilities Inspector, Environmental Field Operative, Meter Reader, Commercial Account Investigator, Enforcement Officer, Property Services Inspector, Service Engineer, Site Surveyor
Our client, at the forefront of soil technology innovation, manufactures and distributes cutting-edge soil drying agents to the UK s leading construction companies. Due to continued growth they are looking to recruit an experienced and professional office based National Accounts Manager. In this role, you will be responsible for managing key accounts within the construction industry, ensuring exceptional customer care, driving sales, and fostering strong relationships with stakeholders such as civil engineering companies, builders' merchants and housing developers etc. Responsibilities to include: Key Account Management Sales Leadership Customer Care Office Management Sales Order Processing Accounting We are looking for candidates with: Proven and minimum 3 years experience in key account management and customer care. Strong organisational and multitasking abilities. Excellent communication and interpersonal skills. Familiarity with sales order processing and basic accounting principles. Proficiency in Microsoft Office Suite and other relevant software. Ability to adapt to a fast-paced and dynamic work environment. Problem-solving mindset and attention to detail. Team player with the ability to collaborate across departments. Previous experience in the construction industry or related field is a plus. In return our client offers an excellent salary and benefits package
Mar 11, 2026
Full time
Our client, at the forefront of soil technology innovation, manufactures and distributes cutting-edge soil drying agents to the UK s leading construction companies. Due to continued growth they are looking to recruit an experienced and professional office based National Accounts Manager. In this role, you will be responsible for managing key accounts within the construction industry, ensuring exceptional customer care, driving sales, and fostering strong relationships with stakeholders such as civil engineering companies, builders' merchants and housing developers etc. Responsibilities to include: Key Account Management Sales Leadership Customer Care Office Management Sales Order Processing Accounting We are looking for candidates with: Proven and minimum 3 years experience in key account management and customer care. Strong organisational and multitasking abilities. Excellent communication and interpersonal skills. Familiarity with sales order processing and basic accounting principles. Proficiency in Microsoft Office Suite and other relevant software. Ability to adapt to a fast-paced and dynamic work environment. Problem-solving mindset and attention to detail. Team player with the ability to collaborate across departments. Previous experience in the construction industry or related field is a plus. In return our client offers an excellent salary and benefits package
Job Title: Floating Lettings Manager Location: East Kent Salary: Up to 50,000 OTE, Including 3,000 Car Allowance or Company Car, and additional guaranteed earnings for a fixed period and uncapped commission. Hours: 5 days per week, including some Saturdays (2 on / 1 off rota) Benefits: 33 days paid holiday plus your birthday off Pension and life insurance Holiday commission scheme Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events About the role of Floating Lettings Manager: Our client is a leading estate agency group with over 100 high street locations across the South-East. They are known for exceptional service and whilst creating a supportive, collaborative culture, with ongoing development opportunities and having achieve at least 90% on employee satisfaction surveys, as well as being a Gold Accredited Investors in People company. As a Floating Lettings Manager, you will have the opportunity to provide cover for Lettings Managers across the East Kent area for holidays, sickness and open vacancies. You will lead a team of high performing lettings agents, manage profitability and drive business growth. Responsibilities for the position of Floating Lettings Manager: Act as the face of the branch, delivering exceptional customer service at every opportunity. Take full responsibility for the branch's profitability when the Lettings Manager is absent. Lead, motivate, and inspire your team - from hosting morning meetings to coaching and supporting them to achieve success. Proactively drive new business and create quality leads. Collaborate closely with the team to successfully match properties with prospective tenants. Provide landlords with professional, expert advice on their properties. Keep ahead of market trends and position yourself as the go-to expert in your field. Experience required for the position of Floating Lettings Manager: People skills - You know how to build great relationships and get customers to trust you Strong leadership abilities with the knack to inspire and motivate diverse teams A driven, self-motivated attitude with the ability to perform under pressure Ambitious and hungry for success - you want to turn the ordinary into the extraordinary Passionate about helping people find their perfect home A solid work ethic, positive energy and values rooted in courtesy, honesty and trust An ability to list properties, provide expert advice to landlords and ensure tenants have an exceptional experience. Full driving licence is required. For more information regarding the role of Floating Lettings Manager, please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.
Mar 09, 2026
Full time
Job Title: Floating Lettings Manager Location: East Kent Salary: Up to 50,000 OTE, Including 3,000 Car Allowance or Company Car, and additional guaranteed earnings for a fixed period and uncapped commission. Hours: 5 days per week, including some Saturdays (2 on / 1 off rota) Benefits: 33 days paid holiday plus your birthday off Pension and life insurance Holiday commission scheme Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events About the role of Floating Lettings Manager: Our client is a leading estate agency group with over 100 high street locations across the South-East. They are known for exceptional service and whilst creating a supportive, collaborative culture, with ongoing development opportunities and having achieve at least 90% on employee satisfaction surveys, as well as being a Gold Accredited Investors in People company. As a Floating Lettings Manager, you will have the opportunity to provide cover for Lettings Managers across the East Kent area for holidays, sickness and open vacancies. You will lead a team of high performing lettings agents, manage profitability and drive business growth. Responsibilities for the position of Floating Lettings Manager: Act as the face of the branch, delivering exceptional customer service at every opportunity. Take full responsibility for the branch's profitability when the Lettings Manager is absent. Lead, motivate, and inspire your team - from hosting morning meetings to coaching and supporting them to achieve success. Proactively drive new business and create quality leads. Collaborate closely with the team to successfully match properties with prospective tenants. Provide landlords with professional, expert advice on their properties. Keep ahead of market trends and position yourself as the go-to expert in your field. Experience required for the position of Floating Lettings Manager: People skills - You know how to build great relationships and get customers to trust you Strong leadership abilities with the knack to inspire and motivate diverse teams A driven, self-motivated attitude with the ability to perform under pressure Ambitious and hungry for success - you want to turn the ordinary into the extraordinary Passionate about helping people find their perfect home A solid work ethic, positive energy and values rooted in courtesy, honesty and trust An ability to list properties, provide expert advice to landlords and ensure tenants have an exceptional experience. Full driving licence is required. For more information regarding the role of Floating Lettings Manager, please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.
We're recruiting an experienced Temporary Accommodation Visiting Officer to join a busy Temporary Accommodation Team supporting homeless households. This is a frontline, field-based role working alongside Housing Options and Resettlement Teams to ensure temporary accommodation is safe, suitable and well managed. The successful candidate will be responsible for procuring, letting and managing temporary accommodation, carrying out regular inspections and supporting residents while also managing rent collection responsibilities. The role requires property inspections and audit checks at least two days per week, with office attendance one to two days per week. A full driving licence and access to a vehicle is essential. The Role Work within the Temporary Accommodation Team to support households placed in temporary accommodation. Carry out regular property inspections and audit checks to ensure accommodation is safe, suitable and compliant. Procure, let and manage temporary accommodation units in line with policy and statutory requirements. Work closely with Housing Options and Resettlement Teams to support households and facilitate move-on where appropriate. Manage a patch of temporary accommodation properties, ensuring tenancy conditions are upheld. Undertake rent collection duties and monitor arrears within temporary accommodation placements. Respond to resident queries and provide high-quality customer service. Liaise with landlords, managing agents and contractors to resolve property issues and ensure standards are maintained. Identify and escalate safeguarding concerns or property compliance risks where necessary. Maintain accurate records and update housing management systems in line with procedures. Contribute to service performance targets and support continuous service improvement. Key Requirements Experience working within public sector housing or temporary accommodation services. Experience carrying out property inspections or housing management visits. Understanding of temporary accommodation management and homelessness services. Experience in rent collection and income management. Excellent customer service skills and ability to manage challenging situations professionally. Strong IT literacy and experience using housing management systems. Ability to work independently in a field-based role. Full UK driving licence and access to own vehicle (essential). Willingness to be out on property inspections at least two days per week and attend the office 1-2 days per week. Basic DBS check required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Temporary Accommodation Officers, Housing Officers and Resettlement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Mar 08, 2026
Contractor
We're recruiting an experienced Temporary Accommodation Visiting Officer to join a busy Temporary Accommodation Team supporting homeless households. This is a frontline, field-based role working alongside Housing Options and Resettlement Teams to ensure temporary accommodation is safe, suitable and well managed. The successful candidate will be responsible for procuring, letting and managing temporary accommodation, carrying out regular inspections and supporting residents while also managing rent collection responsibilities. The role requires property inspections and audit checks at least two days per week, with office attendance one to two days per week. A full driving licence and access to a vehicle is essential. The Role Work within the Temporary Accommodation Team to support households placed in temporary accommodation. Carry out regular property inspections and audit checks to ensure accommodation is safe, suitable and compliant. Procure, let and manage temporary accommodation units in line with policy and statutory requirements. Work closely with Housing Options and Resettlement Teams to support households and facilitate move-on where appropriate. Manage a patch of temporary accommodation properties, ensuring tenancy conditions are upheld. Undertake rent collection duties and monitor arrears within temporary accommodation placements. Respond to resident queries and provide high-quality customer service. Liaise with landlords, managing agents and contractors to resolve property issues and ensure standards are maintained. Identify and escalate safeguarding concerns or property compliance risks where necessary. Maintain accurate records and update housing management systems in line with procedures. Contribute to service performance targets and support continuous service improvement. Key Requirements Experience working within public sector housing or temporary accommodation services. Experience carrying out property inspections or housing management visits. Understanding of temporary accommodation management and homelessness services. Experience in rent collection and income management. Excellent customer service skills and ability to manage challenging situations professionally. Strong IT literacy and experience using housing management systems. Ability to work independently in a field-based role. Full UK driving licence and access to own vehicle (essential). Willingness to be out on property inspections at least two days per week and attend the office 1-2 days per week. Basic DBS check required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Temporary Accommodation Officers, Housing Officers and Resettlement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Armagh Timber Products Ltd is Northern Ireland s leading pallet supplier with over 30 years in the industry. We design and deliver high-quality, custom-built pallets across Northern Ireland, the Republic of Ireland, and the UK. We are seeking Agents throughout the UK. What We Offer New Wooden Pallets Durable 2-way and 4-way pallets with quick turnaround. Custom-Built Pallets Bespoke solutions using advanced Pallet Design System software. Heat-Treated Pallets (ISPM15/Kiln-Dried) Fully certified, kiln-dried pallets using FSC-approved timber. We serve a wide range of sectors including retail, food and beverage, pharmaceuticals, logistics, construction, engineering, packaging, chemicals, and manufacturing. Why Work with Us? Over 30 years of expertise in pallet manufacturing Fast, flexible service from enquiry to delivery Tailored solutions using industry-leading design technology Certified and sustainable production with FSC-approved timber Competitive pricing supported by in-house logistics The Opportunity We re looking for experienced commission-based Sales Agents with: Strong existing connections in key industries retail, manufacturing, logistics, food and beverage, pharmaceuticals, construction. Knowledge of the pallet supply market new, bespoke, second-hand, and ISPM15 heat-treated. A proven track record in business development and long-term account growth. We have an excellent 5% 6.5% commission based on volume and repeat orders with an additional incentive payment of £250 for each new customer spending £5,000+ within 60 days. The repeat nature of our business lends itself to a significant ongoing income for Agents who can successfully manage accounts. This is a commission-only position and Field Sales Agents must have a driving licence and a vehicle.
Mar 08, 2026
Full time
Armagh Timber Products Ltd is Northern Ireland s leading pallet supplier with over 30 years in the industry. We design and deliver high-quality, custom-built pallets across Northern Ireland, the Republic of Ireland, and the UK. We are seeking Agents throughout the UK. What We Offer New Wooden Pallets Durable 2-way and 4-way pallets with quick turnaround. Custom-Built Pallets Bespoke solutions using advanced Pallet Design System software. Heat-Treated Pallets (ISPM15/Kiln-Dried) Fully certified, kiln-dried pallets using FSC-approved timber. We serve a wide range of sectors including retail, food and beverage, pharmaceuticals, logistics, construction, engineering, packaging, chemicals, and manufacturing. Why Work with Us? Over 30 years of expertise in pallet manufacturing Fast, flexible service from enquiry to delivery Tailored solutions using industry-leading design technology Certified and sustainable production with FSC-approved timber Competitive pricing supported by in-house logistics The Opportunity We re looking for experienced commission-based Sales Agents with: Strong existing connections in key industries retail, manufacturing, logistics, food and beverage, pharmaceuticals, construction. Knowledge of the pallet supply market new, bespoke, second-hand, and ISPM15 heat-treated. A proven track record in business development and long-term account growth. We have an excellent 5% 6.5% commission based on volume and repeat orders with an additional incentive payment of £250 for each new customer spending £5,000+ within 60 days. The repeat nature of our business lends itself to a significant ongoing income for Agents who can successfully manage accounts. This is a commission-only position and Field Sales Agents must have a driving licence and a vehicle.
A highly respected and rapidly growing Accident Management Company based in Bristol are keen to speak to you if you have a sales/business development background within insurance. This is your chance to play a key role in transforming how the motor trade and insurance industry supports accident victims. If you're ready to drive partnerships, grow your network, and make a genuine impact - we'd love to hear from you. Plain and simple they want you to join them to drive growth, build relationships and make a difference. They are a growing accident management company specialising in helping drivers who've been involved in non-fault accidents. Their mission is simple: to take the stress out of the claims process by providing a seamless, professional service from roadside to repair. They are in the process of expanding their network of referral agents - and as such are now looking for a results-driven Business Development Managerto lead the charge. You'll be responsible for building and strengthening relationships with key referral partners - from independent garages and body shops to insurance brokers, car dealerships, fleet operators, and taxi firms. Your goal is to introduce their accident management services so that they become the trusted go-to solution when your clients customers need help after a non-fault accident. You will be tasked with identifying and approaching potential referral partners within the motor and insurance sectors, promoting the benefits of referring clients to your accident management service. This will include nurturing and growing a pipeline of active agents across your territory, delivering training and support to partners so they understand the process and feel confident referring, being tasked with hitting monthly KPIs for new partner acquisition and referral volumes. You will have the backing of a supportive team here and full training on their services and systems to help you do the job to the best of your abilities. To be considered for this role you will need proven B2B sales experience within the insurance sector, within an accident management or claims company or working for an insurer or MGA where you have managed broker relationships, with strong communication, relationship-building, and negotiation skills. You will also need to be highly self-motivated with a proactive approach and a hunger and drive to grow the network. Please note a Full UK driving licence will be needed (as field-based travel is to be expected). Salary on offer is dependant on experience - £45-£70k+ performance-based commission, company car or allowance. They expect someone to ideally be able to commit to at least 2 days a week in the office.
Mar 07, 2026
Full time
A highly respected and rapidly growing Accident Management Company based in Bristol are keen to speak to you if you have a sales/business development background within insurance. This is your chance to play a key role in transforming how the motor trade and insurance industry supports accident victims. If you're ready to drive partnerships, grow your network, and make a genuine impact - we'd love to hear from you. Plain and simple they want you to join them to drive growth, build relationships and make a difference. They are a growing accident management company specialising in helping drivers who've been involved in non-fault accidents. Their mission is simple: to take the stress out of the claims process by providing a seamless, professional service from roadside to repair. They are in the process of expanding their network of referral agents - and as such are now looking for a results-driven Business Development Managerto lead the charge. You'll be responsible for building and strengthening relationships with key referral partners - from independent garages and body shops to insurance brokers, car dealerships, fleet operators, and taxi firms. Your goal is to introduce their accident management services so that they become the trusted go-to solution when your clients customers need help after a non-fault accident. You will be tasked with identifying and approaching potential referral partners within the motor and insurance sectors, promoting the benefits of referring clients to your accident management service. This will include nurturing and growing a pipeline of active agents across your territory, delivering training and support to partners so they understand the process and feel confident referring, being tasked with hitting monthly KPIs for new partner acquisition and referral volumes. You will have the backing of a supportive team here and full training on their services and systems to help you do the job to the best of your abilities. To be considered for this role you will need proven B2B sales experience within the insurance sector, within an accident management or claims company or working for an insurer or MGA where you have managed broker relationships, with strong communication, relationship-building, and negotiation skills. You will also need to be highly self-motivated with a proactive approach and a hunger and drive to grow the network. Please note a Full UK driving licence will be needed (as field-based travel is to be expected). Salary on offer is dependant on experience - £45-£70k+ performance-based commission, company car or allowance. They expect someone to ideally be able to commit to at least 2 days a week in the office.
Looking for variety in a new and customer-facing role? If you have a passion for hitting the road, exploring new areas, and bringing positive energy to every new face you meet-this could be the perfect fit for you! This is the perfect role for you! Position: Customer Service Field Agent Location: Barnstaple Hourly rate: 13.26 Duration: Till 17/12/2026 Hours: 22 -30 pw (Monday - Friday, occasional Saturdays) Contract type: Temporary (weekly pay through Randstad) Requirements: Valid UK Driving License Owned Car Willing to complete a DBS Willing to obtain business car insurance Willing to travel up to 40 miles Competencies required: Excellent verbal communication skills and evidence of persuading reluctant respondents to take part in surveys Self-disciplined, self-motivated, and happy to work with minimum supervision. Be proficient in the use of laptop and smartphone Can demonstrate ability to be organised with well-developed planning skills Proficient in using laptop and smartphone to receive, view and input information Benefits: 0.45p per milage 1 meal per 5 hours ( 7.50), 2 meals per 10 hours ( 15) If you are interested please reach out to me on the contact number (phone number removed) Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Mar 07, 2026
Seasonal
Looking for variety in a new and customer-facing role? If you have a passion for hitting the road, exploring new areas, and bringing positive energy to every new face you meet-this could be the perfect fit for you! This is the perfect role for you! Position: Customer Service Field Agent Location: Barnstaple Hourly rate: 13.26 Duration: Till 17/12/2026 Hours: 22 -30 pw (Monday - Friday, occasional Saturdays) Contract type: Temporary (weekly pay through Randstad) Requirements: Valid UK Driving License Owned Car Willing to complete a DBS Willing to obtain business car insurance Willing to travel up to 40 miles Competencies required: Excellent verbal communication skills and evidence of persuading reluctant respondents to take part in surveys Self-disciplined, self-motivated, and happy to work with minimum supervision. Be proficient in the use of laptop and smartphone Can demonstrate ability to be organised with well-developed planning skills Proficient in using laptop and smartphone to receive, view and input information Benefits: 0.45p per milage 1 meal per 5 hours ( 7.50), 2 meals per 10 hours ( 15) If you are interested please reach out to me on the contact number (phone number removed) Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Field Service Engineer - Production Print - Surrey / Kent Based Industry competitive salary package including 10% bonus, company car/allowance, private health, life assurance, and more. Home based with UK coverage We re working with a global equipment business who specialise in the field of imaging, information, and document solutions. Due to continued growth and success, they re seeking an experienced Field Service Engineer to join their service team. In this role, you will be responsible for the installation, maintenance, and repair of the companies catalogue of print on demand equipment, primarily toner-based presses, ensuring optimal performance and customer satisfaction alongside managing service agents and acting as a point of escalation within the department. The role involves extensive travel and will see this person cover the South of England and occasionally further afield based on workload. The Role Install, maintain, and repair a range of equipment, primarily toner-based production print equipment Act as a general point of escalation within the department Diagnose and troubleshoot technical issues, providing timely and effective solutions Monitor remote reporting software, pre-empting breakdowns and arranging maintenance proactively Provide on-site technical support and training to customers Maintain accurate records of service activities, including job reports and inventory management Collaborate with the technical support service agents and other team members to escalate and resolve complex issues Stay updated with the latest technological advancements and product updates. The Person Proven experience as a Field Service Engineer or similar within the digital printing industry within another capital equipment business, ideally with experience of toner-based equipment such as Xerox Iridesse, Xerox Versant, Canon imagePRESS, Konica Minolta AccurioPress, Ricoh Pro Series, HP Indigo 7800/12000, Sharp Pro Series or similar HNC in Mechanics or Electrical Engineering, or experience based equivalent Strong technical and electro-mechanical fault-finding skills Excellent problem-solving abilities and attention to detail Outstanding customer service skills with the ability to communicate effectively Ability to work independently and manage a flexible schedule Valid driving licence and willingness to travel. Salary & Benefits An industry competitive salary plus package including car/car allowance, 10% bonus, private health, life assurance, enhanced pension contributions, and more, is on offer for this hire. This role is an urgent hire, please get in touch for immediate consideration.
Oct 09, 2025
Full time
Field Service Engineer - Production Print - Surrey / Kent Based Industry competitive salary package including 10% bonus, company car/allowance, private health, life assurance, and more. Home based with UK coverage We re working with a global equipment business who specialise in the field of imaging, information, and document solutions. Due to continued growth and success, they re seeking an experienced Field Service Engineer to join their service team. In this role, you will be responsible for the installation, maintenance, and repair of the companies catalogue of print on demand equipment, primarily toner-based presses, ensuring optimal performance and customer satisfaction alongside managing service agents and acting as a point of escalation within the department. The role involves extensive travel and will see this person cover the South of England and occasionally further afield based on workload. The Role Install, maintain, and repair a range of equipment, primarily toner-based production print equipment Act as a general point of escalation within the department Diagnose and troubleshoot technical issues, providing timely and effective solutions Monitor remote reporting software, pre-empting breakdowns and arranging maintenance proactively Provide on-site technical support and training to customers Maintain accurate records of service activities, including job reports and inventory management Collaborate with the technical support service agents and other team members to escalate and resolve complex issues Stay updated with the latest technological advancements and product updates. The Person Proven experience as a Field Service Engineer or similar within the digital printing industry within another capital equipment business, ideally with experience of toner-based equipment such as Xerox Iridesse, Xerox Versant, Canon imagePRESS, Konica Minolta AccurioPress, Ricoh Pro Series, HP Indigo 7800/12000, Sharp Pro Series or similar HNC in Mechanics or Electrical Engineering, or experience based equivalent Strong technical and electro-mechanical fault-finding skills Excellent problem-solving abilities and attention to detail Outstanding customer service skills with the ability to communicate effectively Ability to work independently and manage a flexible schedule Valid driving licence and willingness to travel. Salary & Benefits An industry competitive salary plus package including car/car allowance, 10% bonus, private health, life assurance, enhanced pension contributions, and more, is on offer for this hire. This role is an urgent hire, please get in touch for immediate consideration.
Account information: We're a dynamic, fast-growing distributor of high-quality specialist products for life science research. From molecular biology reagents and chemicals to cutting-edge cell & gene therapy tools and biospecimens, we supply researchers at leading academic institutions and pioneering biotech firms across Europe and the US. Our mission? To accelerate scientific discovery by connecting researchers with breakthrough technologies-and to support them every step of the way. Role overview: This is more than just a sales role, it's a gateway into the heart of life science innovation. Based in our vibrant Cambridge office, you'll work closely with our Benelux field sales team, building relationships with researchers, helping shape purchasing decisions, and driving business growth. You'll be the go-to person for remote customer engagement, supporting the entire sales pipeline and making sure our customers receive outstanding service from first contact through to after-sales support. Key duties and responsibilities: Engage with Researchers: Respond to customer enquiries via phone and email, understand their research needs, and recommend solutions from our diverse product portfolio. - Drive Sales Growth: Support the full sales cycle-qualifying leads, quoting, and helping close deals. - Collaborate Across Teams: Be the crucial link between field sales, marketing, customer service, and business management. - CRM Mastery: Keep track of all leads and communications using HubSpot CRM to ensure no opportunity is missed. - Support Campaigns: Help deliver targeted marketing campaigns and product promotions. - Represent the Brand: Occasionally attend industry conferences, exhibitions, and trade shows. - Stay Ahead: Participate in regular training to build your scientific and commercial know-how. Person specification: A degree in a life sciences field (e.g., Biology, Biochemistry, Biotechnology). Strong communication skills and a customer-first attitude. A proactive mindset with a genuine interest in commercial life sciences. Comfortable working in a fast-paced environment with a collaborative team. Bonus: Experience with CRM systems (e.g., HubSpot) or a background in sales/support. Package Competitive base salary Hybrid working Bonus Scheme 22 days + bank holidays + Christmas Healthcare
Oct 08, 2025
Full time
Account information: We're a dynamic, fast-growing distributor of high-quality specialist products for life science research. From molecular biology reagents and chemicals to cutting-edge cell & gene therapy tools and biospecimens, we supply researchers at leading academic institutions and pioneering biotech firms across Europe and the US. Our mission? To accelerate scientific discovery by connecting researchers with breakthrough technologies-and to support them every step of the way. Role overview: This is more than just a sales role, it's a gateway into the heart of life science innovation. Based in our vibrant Cambridge office, you'll work closely with our Benelux field sales team, building relationships with researchers, helping shape purchasing decisions, and driving business growth. You'll be the go-to person for remote customer engagement, supporting the entire sales pipeline and making sure our customers receive outstanding service from first contact through to after-sales support. Key duties and responsibilities: Engage with Researchers: Respond to customer enquiries via phone and email, understand their research needs, and recommend solutions from our diverse product portfolio. - Drive Sales Growth: Support the full sales cycle-qualifying leads, quoting, and helping close deals. - Collaborate Across Teams: Be the crucial link between field sales, marketing, customer service, and business management. - CRM Mastery: Keep track of all leads and communications using HubSpot CRM to ensure no opportunity is missed. - Support Campaigns: Help deliver targeted marketing campaigns and product promotions. - Represent the Brand: Occasionally attend industry conferences, exhibitions, and trade shows. - Stay Ahead: Participate in regular training to build your scientific and commercial know-how. Person specification: A degree in a life sciences field (e.g., Biology, Biochemistry, Biotechnology). Strong communication skills and a customer-first attitude. A proactive mindset with a genuine interest in commercial life sciences. Comfortable working in a fast-paced environment with a collaborative team. Bonus: Experience with CRM systems (e.g., HubSpot) or a background in sales/support. Package Competitive base salary Hybrid working Bonus Scheme 22 days + bank holidays + Christmas Healthcare
Role: Junior Lettings Negotiator Location: Sheffield Salary: £26,000 - £30,000 Per Annum OTE Benefits: Full training and ongoing support to help you reach your potential Company pension and private medical insurance Free parking, flu jabs, and eye tests Staff social events A supportive team culture with a low staff turnover Are you highly organised, people-focused, and ready to take the next step in your property career? We're working with a nationwide lettings and property management agency with a growing portfolio of happy landlords. They're looking for a Junior Lettings Negotiator to join their friendly Sheffield team - someone who loves building relationships, thrives in a fast-paced environment, and takes pride in delivering excellent customer service. The role: Following up on new leads and booking viewings Carrying out property viewings across the region Drafting tenancy agreements and renewals Managing enquiries via phone and email Supporting marketing and business development activity Providing general admin support to the lettings team About you: Ideally some experience in lettings or property (but not essential) Strong admin skills and a sharp eye for detail Confident communicator who builds rapport easily Competent with Microsoft Office and general IT Full UK driving licence is essential Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role. Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.
Oct 07, 2025
Full time
Role: Junior Lettings Negotiator Location: Sheffield Salary: £26,000 - £30,000 Per Annum OTE Benefits: Full training and ongoing support to help you reach your potential Company pension and private medical insurance Free parking, flu jabs, and eye tests Staff social events A supportive team culture with a low staff turnover Are you highly organised, people-focused, and ready to take the next step in your property career? We're working with a nationwide lettings and property management agency with a growing portfolio of happy landlords. They're looking for a Junior Lettings Negotiator to join their friendly Sheffield team - someone who loves building relationships, thrives in a fast-paced environment, and takes pride in delivering excellent customer service. The role: Following up on new leads and booking viewings Carrying out property viewings across the region Drafting tenancy agreements and renewals Managing enquiries via phone and email Supporting marketing and business development activity Providing general admin support to the lettings team About you: Ideally some experience in lettings or property (but not essential) Strong admin skills and a sharp eye for detail Confident communicator who builds rapport easily Competent with Microsoft Office and general IT Full UK driving licence is essential Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role. Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.
Recruit4staff are representing a leading waste management business in their search for a Field Sales Executive to work in Stoke Job Details: Pay: £28,000 - £35,000 (plus Company Car, Phone, Laptop, Commission Structure) Hours of Work: Monday to Friday 8 00 Duration: Permanent Benefits: Company Car, Phone, Laptop, Commission Structure, Standard Pension, 20 days holiday (increased 1 day per year until 23 days) Job Role: As a Field Sales Executive , you will be responsible for managing your own area and driving new business through a combination of cold calling, door-to-door engagement, and site visits. Your daily activities will include preparing quotations, conducting market research, and producing sales analysis reports to help identify opportunities and secure contracts. Essential Skills, Experience, or Qualifications: Previous experience within a B2B field sales role, acquiring new business ESSENTIAL Experience with door-to-door sales ESSENTIAL Full UK Driver s Licence ESSENTIAL Advantageous Skills, Experience, or Qualifications Knowledge of the Waste Management sector Excellent communication and organisational skills Ability to work independently and professionally Proficiency in Microsoft Office, especially Excel Highly motivated and sales-driven individual Commutable From: Stoke, Crewe, Nantwich, Congleton, Market Drayton, Ashbourne, Bakewell, Matlock Similar Job Titles: Sales Executive, Sales Consultant, Sales Manager, Sales & Marketing Coordinator, Business Development, Account Manager, B2B Sales, Customer Service, Field Sales, BDM, Business Development Manager For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Oct 04, 2025
Full time
Recruit4staff are representing a leading waste management business in their search for a Field Sales Executive to work in Stoke Job Details: Pay: £28,000 - £35,000 (plus Company Car, Phone, Laptop, Commission Structure) Hours of Work: Monday to Friday 8 00 Duration: Permanent Benefits: Company Car, Phone, Laptop, Commission Structure, Standard Pension, 20 days holiday (increased 1 day per year until 23 days) Job Role: As a Field Sales Executive , you will be responsible for managing your own area and driving new business through a combination of cold calling, door-to-door engagement, and site visits. Your daily activities will include preparing quotations, conducting market research, and producing sales analysis reports to help identify opportunities and secure contracts. Essential Skills, Experience, or Qualifications: Previous experience within a B2B field sales role, acquiring new business ESSENTIAL Experience with door-to-door sales ESSENTIAL Full UK Driver s Licence ESSENTIAL Advantageous Skills, Experience, or Qualifications Knowledge of the Waste Management sector Excellent communication and organisational skills Ability to work independently and professionally Proficiency in Microsoft Office, especially Excel Highly motivated and sales-driven individual Commutable From: Stoke, Crewe, Nantwich, Congleton, Market Drayton, Ashbourne, Bakewell, Matlock Similar Job Titles: Sales Executive, Sales Consultant, Sales Manager, Sales & Marketing Coordinator, Business Development, Account Manager, B2B Sales, Customer Service, Field Sales, BDM, Business Development Manager For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Who we are in a nutshell. At BES Group, we pride ourselves on being the leading end to end risk management solutions provider in the UK and Ireland. This means it's our job to help keep our customers assets' legally compliant, operational and, above all else, safe. We're able to achieve this with a team of only the very best, most talented people. Our infrastructure division is crucial to the safety of key civil infrastructure across the UK and beyond. Our specialist team are experts not only in completing the most thorough inspections on critical structures such as railway bridges, but also in accessing some of the most challenging locations. From abseiling to diving, the skills and expertise of our team is impressive, meaning we can support our customers, no matter what. To be considered for this role as a Bridge Examiner you will live in South Yorkshire, ideally close to Sheffield, but you will be willing to travel nationally and work unsociable hours if and when required. What will you be doing? As a Bridge Examiner for XEIAD, part of BES Infrastructure, you will be ensuring our clients infrastructure is safe for use and fit for purpose. You will be responsible for the successful completion of Structural Inspections, Investigations and Surveys on a wide range of infrastructure civil engineering assets. You will cover a multitude of infrastructure categories, including but not limited to, Highways, Rail, Aviation, Utilities, Ports and Harbours etc. You will: Use specialist access to inspect and examine a variety of structures throughout the UK in accordance with the required technical standards/specifications Lead the safe and successful delivery of Structural Inspections, Investigations and Surveys Supporting pre-work planning activities including attendance at pre-site visits, liaison with landowners, agents or contractors, review and acceptance of proposed safe systems of work Prepare inspection reports, including the production of drawings within CAD Work as part of a growing team on railway and highway infrastructure As part of our team, you will get: A starting salary from £34,196 up to £40,976 (dependent on experience and competency level) Use of a company van, for work purposes Company Pension Scheme Life cover Annual salary review 24 days annual leave rising to 25 days after 4 years' service plus 8 bank holidays An extra day's holiday to take on Christmas Eve each year Access to our buy holiday scheme Opportunity for flexible working Electric Vehicle salary sacrifice scheme Discounts and savings via our employee benefits portal Health and well being support via our Employee Assistance Programme Company wide volunteering scheme Guaranteed fundraising support for your chosen charity To join our team, you will need: Experience in a Bridge Examiner or Inspector role Knowledge of Rail and Highway Inspection Regulations Fully competent to STE04 level or BICS Ideally, an IRATA qualification (up to Rope Access Supervisor L3) Be prepared to travel and work nationwide The ability to work at height and within confined spaces Full UK Driving license We want you to be you! Our focus on diversity, equality and inclusion is here to stay. Our team is made up of some of the most skilled and talented people and that's what matters to us. At BES Group, we want our people to know that they can be their true authentic selves at work, it really is that simple. What's more, we're a Real Living Wage employer across our complete business and we are delighted to have pledged our commitment to the military community by signing the Armed Forces Covenant. Go for it! Research suggests that some people tend to only apply for roles if they meet all requirements. If you don't meet every point above, but still feel like you could really help make a difference in this role, please apply, you might be exactly what we're looking for. To apply for this role, simply click "Apply". We ask for some basic contact information and a CV or your LinkedIn profile, it's that easy! Please note, successful candidates will be required to complete the relevant background checks as part of the recruitment process. BES Group, where our people and our customers come before everything else.
Oct 03, 2025
Full time
Who we are in a nutshell. At BES Group, we pride ourselves on being the leading end to end risk management solutions provider in the UK and Ireland. This means it's our job to help keep our customers assets' legally compliant, operational and, above all else, safe. We're able to achieve this with a team of only the very best, most talented people. Our infrastructure division is crucial to the safety of key civil infrastructure across the UK and beyond. Our specialist team are experts not only in completing the most thorough inspections on critical structures such as railway bridges, but also in accessing some of the most challenging locations. From abseiling to diving, the skills and expertise of our team is impressive, meaning we can support our customers, no matter what. To be considered for this role as a Bridge Examiner you will live in South Yorkshire, ideally close to Sheffield, but you will be willing to travel nationally and work unsociable hours if and when required. What will you be doing? As a Bridge Examiner for XEIAD, part of BES Infrastructure, you will be ensuring our clients infrastructure is safe for use and fit for purpose. You will be responsible for the successful completion of Structural Inspections, Investigations and Surveys on a wide range of infrastructure civil engineering assets. You will cover a multitude of infrastructure categories, including but not limited to, Highways, Rail, Aviation, Utilities, Ports and Harbours etc. You will: Use specialist access to inspect and examine a variety of structures throughout the UK in accordance with the required technical standards/specifications Lead the safe and successful delivery of Structural Inspections, Investigations and Surveys Supporting pre-work planning activities including attendance at pre-site visits, liaison with landowners, agents or contractors, review and acceptance of proposed safe systems of work Prepare inspection reports, including the production of drawings within CAD Work as part of a growing team on railway and highway infrastructure As part of our team, you will get: A starting salary from £34,196 up to £40,976 (dependent on experience and competency level) Use of a company van, for work purposes Company Pension Scheme Life cover Annual salary review 24 days annual leave rising to 25 days after 4 years' service plus 8 bank holidays An extra day's holiday to take on Christmas Eve each year Access to our buy holiday scheme Opportunity for flexible working Electric Vehicle salary sacrifice scheme Discounts and savings via our employee benefits portal Health and well being support via our Employee Assistance Programme Company wide volunteering scheme Guaranteed fundraising support for your chosen charity To join our team, you will need: Experience in a Bridge Examiner or Inspector role Knowledge of Rail and Highway Inspection Regulations Fully competent to STE04 level or BICS Ideally, an IRATA qualification (up to Rope Access Supervisor L3) Be prepared to travel and work nationwide The ability to work at height and within confined spaces Full UK Driving license We want you to be you! Our focus on diversity, equality and inclusion is here to stay. Our team is made up of some of the most skilled and talented people and that's what matters to us. At BES Group, we want our people to know that they can be their true authentic selves at work, it really is that simple. What's more, we're a Real Living Wage employer across our complete business and we are delighted to have pledged our commitment to the military community by signing the Armed Forces Covenant. Go for it! Research suggests that some people tend to only apply for roles if they meet all requirements. If you don't meet every point above, but still feel like you could really help make a difference in this role, please apply, you might be exactly what we're looking for. To apply for this role, simply click "Apply". We ask for some basic contact information and a CV or your LinkedIn profile, it's that easy! Please note, successful candidates will be required to complete the relevant background checks as part of the recruitment process. BES Group, where our people and our customers come before everything else.
Who we are in a nutshell. At BES Group, we pride ourselves on being the leading end to end risk management solutions provider in the UK and Ireland. This means it's our job to help keep our customers assets' legally compliant, operational and, above all else, safe. We're able to achieve this with a team of only the very best, most talented people. Our infrastructure division is crucial to the safety of key civil infrastructure across the UK and beyond. Our specialist team are experts not only in completing the most thorough inspections on critical structures such as railway bridges, but also in accessing some of the most challenging locations. From abseiling to diving, the skills and expertise of our team is impressive, meaning we can support our customers, no matter what. To be considered for this role as a Bridge Examiner you will live in South Yorkshire, ideally close to Sheffield, but you will be willing to travel nationally and work unsociable hours if and when required. What will you be doing? As a Bridge Examiner for XEIAD, part of BES Infrastructure, you will be ensuring our clients infrastructure is safe for use and fit for purpose. You will be responsible for the successful completion of Structural Inspections, Investigations and Surveys on a wide range of infrastructure civil engineering assets. You will cover a multitude of infrastructure categories, including but not limited to, Highways, Rail, Aviation, Utilities, Ports and Harbours etc. You will: Use specialist access to inspect and examine a variety of structures throughout the UK in accordance with the required technical standards/specifications Lead the safe and successful delivery of Structural Inspections, Investigations and Surveys Supporting pre-work planning activities including attendance at pre-site visits, liaison with landowners, agents or contractors, review and acceptance of proposed safe systems of work Prepare inspection reports, including the production of drawings within CAD Work as part of a growing team on railway and highway infrastructure As part of our team, you will get: A starting salary from £34,196 up to £40,976 (dependent on experience and competency level) Use of a company van, for work purposes Company Pension Scheme Life cover Annual salary review 24 days annual leave rising to 25 days after 4 years' service plus 8 bank holidays An extra day's holiday to take on Christmas Eve each year Access to our buy holiday scheme Opportunity for flexible working Electric Vehicle salary sacrifice scheme Discounts and savings via our employee benefits portal Health and well being support via our Employee Assistance Programme Company wide volunteering scheme Guaranteed fundraising support for your chosen charity To join our team, you will need: Experience in a Bridge Examiner or Inspector role Knowledge of Rail and Highway Inspection Regulations Fully competent to STE04 level or BICS Ideally, an IRATA qualification (up to Rope Access Supervisor L3) Be prepared to travel and work nationwide The ability to work at height and within confined spaces Full UK Driving license We want you to be you! Our focus on diversity, equality and inclusion is here to stay. Our team is made up of some of the most skilled and talented people and that's what matters to us. At BES Group, we want our people to know that they can be their true authentic selves at work, it really is that simple. What's more, we're a Real Living Wage employer across our complete business and we are delighted to have pledged our commitment to the military community by signing the Armed Forces Covenant. Go for it! Research suggests that some people tend to only apply for roles if they meet all requirements. If you don't meet every point above, but still feel like you could really help make a difference in this role, please apply, you might be exactly what we're looking for. To apply for this role, simply click "Apply". We ask for some basic contact information and a CV or your LinkedIn profile, it's that easy! Please note, successful candidates will be required to complete the relevant background checks as part of the recruitment process. BES Group, where our people and our customers come before everything else.
Oct 01, 2025
Full time
Who we are in a nutshell. At BES Group, we pride ourselves on being the leading end to end risk management solutions provider in the UK and Ireland. This means it's our job to help keep our customers assets' legally compliant, operational and, above all else, safe. We're able to achieve this with a team of only the very best, most talented people. Our infrastructure division is crucial to the safety of key civil infrastructure across the UK and beyond. Our specialist team are experts not only in completing the most thorough inspections on critical structures such as railway bridges, but also in accessing some of the most challenging locations. From abseiling to diving, the skills and expertise of our team is impressive, meaning we can support our customers, no matter what. To be considered for this role as a Bridge Examiner you will live in South Yorkshire, ideally close to Sheffield, but you will be willing to travel nationally and work unsociable hours if and when required. What will you be doing? As a Bridge Examiner for XEIAD, part of BES Infrastructure, you will be ensuring our clients infrastructure is safe for use and fit for purpose. You will be responsible for the successful completion of Structural Inspections, Investigations and Surveys on a wide range of infrastructure civil engineering assets. You will cover a multitude of infrastructure categories, including but not limited to, Highways, Rail, Aviation, Utilities, Ports and Harbours etc. You will: Use specialist access to inspect and examine a variety of structures throughout the UK in accordance with the required technical standards/specifications Lead the safe and successful delivery of Structural Inspections, Investigations and Surveys Supporting pre-work planning activities including attendance at pre-site visits, liaison with landowners, agents or contractors, review and acceptance of proposed safe systems of work Prepare inspection reports, including the production of drawings within CAD Work as part of a growing team on railway and highway infrastructure As part of our team, you will get: A starting salary from £34,196 up to £40,976 (dependent on experience and competency level) Use of a company van, for work purposes Company Pension Scheme Life cover Annual salary review 24 days annual leave rising to 25 days after 4 years' service plus 8 bank holidays An extra day's holiday to take on Christmas Eve each year Access to our buy holiday scheme Opportunity for flexible working Electric Vehicle salary sacrifice scheme Discounts and savings via our employee benefits portal Health and well being support via our Employee Assistance Programme Company wide volunteering scheme Guaranteed fundraising support for your chosen charity To join our team, you will need: Experience in a Bridge Examiner or Inspector role Knowledge of Rail and Highway Inspection Regulations Fully competent to STE04 level or BICS Ideally, an IRATA qualification (up to Rope Access Supervisor L3) Be prepared to travel and work nationwide The ability to work at height and within confined spaces Full UK Driving license We want you to be you! Our focus on diversity, equality and inclusion is here to stay. Our team is made up of some of the most skilled and talented people and that's what matters to us. At BES Group, we want our people to know that they can be their true authentic selves at work, it really is that simple. What's more, we're a Real Living Wage employer across our complete business and we are delighted to have pledged our commitment to the military community by signing the Armed Forces Covenant. Go for it! Research suggests that some people tend to only apply for roles if they meet all requirements. If you don't meet every point above, but still feel like you could really help make a difference in this role, please apply, you might be exactly what we're looking for. To apply for this role, simply click "Apply". We ask for some basic contact information and a CV or your LinkedIn profile, it's that easy! Please note, successful candidates will be required to complete the relevant background checks as part of the recruitment process. BES Group, where our people and our customers come before everything else.
Resident Housing and Wellbeing Advisor Annual Salary: £34,004 Location: Office in Birmingham, but the role involves daily travel to properties Job Type: Full-time We are seeking a dedicated Resident Housing and Wellbeing Advisor to deliver high-quality, responsive, customer-focused services within a supported housing environment. This role is crucial in assisting and advising residents on a range of issues including anti-social behaviour, safeguarding, and service requests, and requires someone who can develop and maintain excellent relationships with various partners and stakeholders. Day-to-day of the role: Take responsibility for delivering high-quality, responsive customer-focused services to residents within a defined geographical area. Provide assistance and advice to residents on a range of topics including support for new residents, welfare benefits claims, and signposting to external services. Conduct settling in visits for new residents as per the agreed schedule. Handle anti-social behaviour complaints, conduct investigations, develop action plans, and provide support to victims. Investigate safeguarding concerns, ensuring timely referrals to local authority safeguarding teams and completion of all follow-up work to ensure resident safety. Support formal complaint investigations to provide quality responses within agreed timescales. Guide residents through the process of appealing termination notices. Undertake joint inspections with local authority representatives and ensure completion of agreed actions. Collaborate with partner agencies to deliver seamless services that support individuals and sustain neighbourhoods. Promote positive resident outcomes and support transitions to independent living. Develop and maintain professional relationships with managing agents and ensure services meet Concept Housing's standards. Engage with residents through meetings and satisfaction surveys to use insights for service improvement. Record all customer interactions accurately and use feedback to tailor services to resident needs. Contribute to continuous improvement initiatives and comply with all relevant policies and standards. Required Skills & Qualifications: GCSE level education or equivalent, including English and Maths. One year minimum experience in a social or supported housing environment. Proven ability to manage complex and varied caseloads, including case management of ASB and safeguarding issues. Excellent customer focus with the ability to adapt service delivery based on feedback. Strong communication and interpersonal skills. Proficiency in Microsoft 365 and experience with IT-based recording and data systems. Ability to work under pressure and meet tight deadlines. Team player with a flexible approach to work. Must hold a driving license and have access to a vehicle. Benefits: Competitive salary. Opportunities for professional development and training. Supportive team environment. Field-based flexibility. To apply for the Resident Housing and Wellbeing Advisor position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Sep 25, 2025
Full time
Resident Housing and Wellbeing Advisor Annual Salary: £34,004 Location: Office in Birmingham, but the role involves daily travel to properties Job Type: Full-time We are seeking a dedicated Resident Housing and Wellbeing Advisor to deliver high-quality, responsive, customer-focused services within a supported housing environment. This role is crucial in assisting and advising residents on a range of issues including anti-social behaviour, safeguarding, and service requests, and requires someone who can develop and maintain excellent relationships with various partners and stakeholders. Day-to-day of the role: Take responsibility for delivering high-quality, responsive customer-focused services to residents within a defined geographical area. Provide assistance and advice to residents on a range of topics including support for new residents, welfare benefits claims, and signposting to external services. Conduct settling in visits for new residents as per the agreed schedule. Handle anti-social behaviour complaints, conduct investigations, develop action plans, and provide support to victims. Investigate safeguarding concerns, ensuring timely referrals to local authority safeguarding teams and completion of all follow-up work to ensure resident safety. Support formal complaint investigations to provide quality responses within agreed timescales. Guide residents through the process of appealing termination notices. Undertake joint inspections with local authority representatives and ensure completion of agreed actions. Collaborate with partner agencies to deliver seamless services that support individuals and sustain neighbourhoods. Promote positive resident outcomes and support transitions to independent living. Develop and maintain professional relationships with managing agents and ensure services meet Concept Housing's standards. Engage with residents through meetings and satisfaction surveys to use insights for service improvement. Record all customer interactions accurately and use feedback to tailor services to resident needs. Contribute to continuous improvement initiatives and comply with all relevant policies and standards. Required Skills & Qualifications: GCSE level education or equivalent, including English and Maths. One year minimum experience in a social or supported housing environment. Proven ability to manage complex and varied caseloads, including case management of ASB and safeguarding issues. Excellent customer focus with the ability to adapt service delivery based on feedback. Strong communication and interpersonal skills. Proficiency in Microsoft 365 and experience with IT-based recording and data systems. Ability to work under pressure and meet tight deadlines. Team player with a flexible approach to work. Must hold a driving license and have access to a vehicle. Benefits: Competitive salary. Opportunities for professional development and training. Supportive team environment. Field-based flexibility. To apply for the Resident Housing and Wellbeing Advisor position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Resident Support Specialist Annual Salary: £34,004 Location: Office in Birmingham, but the role involves daily travel to properties Job Type: Full-time We are seeking a dedicated Resident Support Officer to deliver high-quality, responsive, customer-focused services within a supported housing environment. This role is crucial in assisting and advising residents on a range of issues including anti-social behaviour, safeguarding, and service requests, and requires someone who can develop and maintain excellent relationships with various partners and stakeholders. Day-to-day of the role: Take responsibility for delivering high-quality, responsive customer-focused services to residents within a defined geographical area. Provide assistance and advice to residents on a range of topics including support for new residents, welfare benefits claims, and signposting to external services. Conduct settling in visits for new residents as per the agreed schedule. Handle anti-social behaviour complaints, conduct investigations, develop action plans, and provide support to victims. Investigate safeguarding concerns, ensuring timely referrals to local authority safeguarding teams and completion of all follow-up work to ensure resident safety. Support formal complaint investigations to provide quality responses within agreed timescales. Guide residents through the process of appealing termination notices. Undertake joint inspections with local authority representatives and ensure completion of agreed actions. Collaborate with partner agencies to deliver seamless services that support individuals and sustain neighbourhoods. Promote positive resident outcomes and support transitions to independent living. Develop and maintain professional relationships with managing agents and ensure services meet Concept Housing's standards. Engage with residents through meetings and satisfaction surveys to use insights for service improvement. Record all customer interactions accurately and use feedback to tailor services to resident needs. Contribute to continuous improvement initiatives and comply with all relevant policies and standards. Required Skills & Qualifications: GCSE level education or equivalent, including English and Maths. One year minimum experience in a social or supported housing environment. Proven ability to manage complex and varied caseloads, including case management of ASB and safeguarding issues. Excellent customer focus with the ability to adapt service delivery based on feedback. Strong communication and interpersonal skills. Proficiency in Microsoft 365 and experience with IT-based recording and data systems. Ability to work under pressure and meet tight deadlines. Team player with a flexible approach to work. Must hold a driving license and have access to a vehicle. Benefits: Competitive salary. Opportunities for professional development and training. Supportive team environment. Field-based flexibility. To apply for the Resident Services Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Sep 24, 2025
Full time
Resident Support Specialist Annual Salary: £34,004 Location: Office in Birmingham, but the role involves daily travel to properties Job Type: Full-time We are seeking a dedicated Resident Support Officer to deliver high-quality, responsive, customer-focused services within a supported housing environment. This role is crucial in assisting and advising residents on a range of issues including anti-social behaviour, safeguarding, and service requests, and requires someone who can develop and maintain excellent relationships with various partners and stakeholders. Day-to-day of the role: Take responsibility for delivering high-quality, responsive customer-focused services to residents within a defined geographical area. Provide assistance and advice to residents on a range of topics including support for new residents, welfare benefits claims, and signposting to external services. Conduct settling in visits for new residents as per the agreed schedule. Handle anti-social behaviour complaints, conduct investigations, develop action plans, and provide support to victims. Investigate safeguarding concerns, ensuring timely referrals to local authority safeguarding teams and completion of all follow-up work to ensure resident safety. Support formal complaint investigations to provide quality responses within agreed timescales. Guide residents through the process of appealing termination notices. Undertake joint inspections with local authority representatives and ensure completion of agreed actions. Collaborate with partner agencies to deliver seamless services that support individuals and sustain neighbourhoods. Promote positive resident outcomes and support transitions to independent living. Develop and maintain professional relationships with managing agents and ensure services meet Concept Housing's standards. Engage with residents through meetings and satisfaction surveys to use insights for service improvement. Record all customer interactions accurately and use feedback to tailor services to resident needs. Contribute to continuous improvement initiatives and comply with all relevant policies and standards. Required Skills & Qualifications: GCSE level education or equivalent, including English and Maths. One year minimum experience in a social or supported housing environment. Proven ability to manage complex and varied caseloads, including case management of ASB and safeguarding issues. Excellent customer focus with the ability to adapt service delivery based on feedback. Strong communication and interpersonal skills. Proficiency in Microsoft 365 and experience with IT-based recording and data systems. Ability to work under pressure and meet tight deadlines. Team player with a flexible approach to work. Must hold a driving license and have access to a vehicle. Benefits: Competitive salary. Opportunities for professional development and training. Supportive team environment. Field-based flexibility. To apply for the Resident Services Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Resident Welfare Coordinator Annual Salary: £34,004 Location: Office in Birmingham, but the role involves daily travel to properties Job Type: Full-time We are seeking a dedicated Resident Welfare Officer to deliver high-quality, responsive, customer-focused services within a supported housing environment. This role is crucial in assisting and advising residents on a range of issues including anti-social behaviour, safeguarding, and service requests, and requires someone who can develop and maintain excellent relationships with various partners and stakeholders. Day-to-day of the role: Take responsibility for delivering high-quality, responsive customer-focused services to residents within a defined geographical area. Provide assistance and advice to residents on a range of topics including support for new residents, welfare benefits claims, and signposting to external services. Conduct settling in visits for new residents as per the agreed schedule. Handle anti-social behaviour complaints, conduct investigations, develop action plans, and provide support to victims. Investigate safeguarding concerns, ensuring timely referrals to local authority safeguarding teams and completion of all follow-up work to ensure resident safety. Support formal complaint investigations to provide quality responses within agreed timescales. Guide residents through the process of appealing termination notices. Undertake joint inspections with local authority representatives and ensure completion of agreed actions. Collaborate with partner agencies to deliver seamless services that support individuals and sustain neighbourhoods. Promote positive resident outcomes and support transitions to independent living. Develop and maintain professional relationships with managing agents and ensure services meet Concept Housing's standards. Engage with residents through meetings and satisfaction surveys to use insights for service improvement. Record all customer interactions accurately and use feedback to tailor services to resident needs. Contribute to continuous improvement initiatives and comply with all relevant policies and standards. Required Skills & Qualifications: GCSE level education or equivalent, including English and Maths. One year minimum experience in a social or supported housing environment. Proven ability to manage complex and varied caseloads, including case management of ASB and safeguarding issues. Excellent customer focus with the ability to adapt service delivery based on feedback. Strong communication and interpersonal skills. Proficiency in Microsoft 365 and experience with IT-based recording and data systems. Ability to work under pressure and meet tight deadlines. Team player with a flexible approach to work. Must hold a driving license and have access to a vehicle. Benefits: Competitive salary. Opportunities for professional development and training. Supportive team environment. Field-based flexibility. To apply for the Resident Welfare Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Sep 24, 2025
Full time
Resident Welfare Coordinator Annual Salary: £34,004 Location: Office in Birmingham, but the role involves daily travel to properties Job Type: Full-time We are seeking a dedicated Resident Welfare Officer to deliver high-quality, responsive, customer-focused services within a supported housing environment. This role is crucial in assisting and advising residents on a range of issues including anti-social behaviour, safeguarding, and service requests, and requires someone who can develop and maintain excellent relationships with various partners and stakeholders. Day-to-day of the role: Take responsibility for delivering high-quality, responsive customer-focused services to residents within a defined geographical area. Provide assistance and advice to residents on a range of topics including support for new residents, welfare benefits claims, and signposting to external services. Conduct settling in visits for new residents as per the agreed schedule. Handle anti-social behaviour complaints, conduct investigations, develop action plans, and provide support to victims. Investigate safeguarding concerns, ensuring timely referrals to local authority safeguarding teams and completion of all follow-up work to ensure resident safety. Support formal complaint investigations to provide quality responses within agreed timescales. Guide residents through the process of appealing termination notices. Undertake joint inspections with local authority representatives and ensure completion of agreed actions. Collaborate with partner agencies to deliver seamless services that support individuals and sustain neighbourhoods. Promote positive resident outcomes and support transitions to independent living. Develop and maintain professional relationships with managing agents and ensure services meet Concept Housing's standards. Engage with residents through meetings and satisfaction surveys to use insights for service improvement. Record all customer interactions accurately and use feedback to tailor services to resident needs. Contribute to continuous improvement initiatives and comply with all relevant policies and standards. Required Skills & Qualifications: GCSE level education or equivalent, including English and Maths. One year minimum experience in a social or supported housing environment. Proven ability to manage complex and varied caseloads, including case management of ASB and safeguarding issues. Excellent customer focus with the ability to adapt service delivery based on feedback. Strong communication and interpersonal skills. Proficiency in Microsoft 365 and experience with IT-based recording and data systems. Ability to work under pressure and meet tight deadlines. Team player with a flexible approach to work. Must hold a driving license and have access to a vehicle. Benefits: Competitive salary. Opportunities for professional development and training. Supportive team environment. Field-based flexibility. To apply for the Resident Welfare Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
