Despatch Administrator

  • MTrec Ltd Commercial
  • Newcastle Upon Tyne, Tyne And Wear
  • Feb 08, 2026
Full time Manufacturing

Job Description

The Rewards and Benefits on Offer;

  • Permanent job after successful probation period
  • Easily accessible site
  • Progression and career growth opportunities
  • Monday Friday working hours
  • Overtime available
  • Supportive management team

The Company you will be working for;

MTrec Commercial are proudly representing our industry leading client on their search for an experienced Despatch Administrator to join their team on a full time and permanent basis. If you have previous administration experience with a strong background using Excel and full Microsoft Office 365 then this is the role for you! Please apply for an immediate response.

The Role you will be doing;

We are looking for a proactive and flexible individual, who can operate confidently within a large team in a dynamic fast-moving environment.

  • Produce accurate and timely, all documentation required for customer's orders, domestic and international for despatch department.
  • Ensuring the Despatch administration tasks are produced to the correct standard and in a timely manner to ensure the department operates efficiently.
  • Communicate clearly with all couriers via email and phone.
  • Arrange same day deliveries with external couriers requirements within budget.
  • Use of multiple courier platforms to produce labels.
  • Liaise with staff and other internal departments daily to ensure customer orders are despatched on time in full.
  • Updating company management system, showing a log of work carried out.
  • Liaison with purchasing to request PO in timely manner.
  • Providing general administrative support as required.

About You;

  • Well organised, disciplined, and self-motivated, with the capability to balance multiple priorities.
  • Strong planning, forecasting and problem-solving skills.
  • Excellent communication and interpersonal skills, with the ability to form and maintain good working relationships internally and externally.
  • Strong PC computer skills, particularly in Office 365.
  • Accuracy and attention to detail is a must.
  • A team player with a flexible approach
  • Previous administrative experience and enjoy working in a fast-paced environment.