8 jobs found

Claims Handler Job Market - Insurance Claims Handler - Commercial Insurance - About the role You will be handling a diverse portfolio including CAR, Liability, Plant & Equipment, Property, and Professional Indemnity, acting as the main point of contact for clients, negotiating with insurers and suppliers, and ensuring fair and timely outcomes. The role requires strong organisational skills, attention to detail, and a client-focused approach. Claims Handler - Commercial Insurance - Key duties Manage claims on both delegated and non-delegated bases, working closely with brokers and internal service teams to ensure smooth processes and consistent outcomes across multiple locations. Provide clear, professional, and efficient advice to clients on claims and settlements. Act as the main point of contact for clients, ensuring they understand their policy terms and the progress of their claims. Manage claims across a variety of classes, with a strong focus on construction and contractor risks, including Contractors All Risks (CAR), Employers'/Public Liability, Plant & Equipment, Professional Indemnity, and Property. Handle higher-value and more complex claims efficiently and fairly, escalating where appropriate. Maintain accurate and compliant records across claims systems and diaries. Negotiate with insurers, loss adjusters, and suppliers to secure the best outcomes for clients. Build strong relationships with brokers, insurers, and supply chain partners to ensure effective claims resolution. Claims Handler - Commercial Insurance - Key requirements Previous experience in handling insurance claims, ideally across construction-related classes (CAR, Liability, Plant & Equipment, PI, Property). Strong organisational skills with the ability to manage a busy caseload. Clear and confident communicator with clients and stakeholders. Proficient in Microsoft Office and comfortable learning new systems. Collaborative and proactive mindset, willing to support colleagues. Desirable: Experience using Acturis or similar claims management systems. Progress towards professional qualifications (Cert CII, Dip CII, or CILA). Negotiation experience with insurers, loss adjusters, or suppliers. Key Attributes: Client-focused, proactive, and empathetic. Strong attention to detail and accuracy. Problem-solving mindset and adaptable to change. Additional Notes: The role is office-based in Maidstone with some hybrid flexibility. Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.

We are currently recruiting for a well-known insurance group that has shown some really impressive organic growth over the last couple of years and offers a great place to work for those who wish to progress their career in a warm and supportive environment. The company is now keen to bring on board a new Claims Handler to their team. Based in Chislehurst, you will be required to handle and manage its wide range of commercial claims. The firm specialises in providing bespoke insurance solutions to a diverse range of commercial and corporate customers and generates a great deal of referral business as a result of its professional approach. The company is owner-led, and as a result, offers fantastic career development for hard-working and ambitious people. You will handle a variety of claims including Commercial Motor, Property, Employers Liability, Motor, Household and Public Liability. You will be responsible for delivering a high-quality professional advice service to clients regarding any claims issues, liaising with insurers and other interested parties to expedite the claims process and effectively managing clients expectations. You will manage claims from receipt of notification of loss through to conclusion. To be considered for this role, previous claims handling experience is essential, be that in a broker, insurer or loss adjusters. As a minimum, this must include Household or Motor claims experience, as they can provide training on the commercial lines claims they handle if needed , as well as being keen to speak to those with current commercial claims handling experience. The team is very experienced dealing with Motor Claims so those with either good Motor or strong Household/Property Claims experience would be of particular interest. You must also possess excellent interpersonal skills, including listening, verbal and written communication with the ability to communicate effectively. You will be rewarded with a very competitive starting salary of £27,000-£35,000 dependant on experience. Office Hours are Monday to Friday, 9am - 5pm (please note this role is fully office based) If you would like to discuss this role in more detail, please contact Lesley at CKB Recruitment.

Avencia are working with a well-established insurer who are looking to expand their London Market claims function with the hire of a Claims Adjuster in Leeds. They are currently recruiting several roles, handling a diverse portfolio of professional lines, financial lines, or marine liability claims. The successful candidate will be responsible for managing high-value, low-value claims that originate

Avencia are working with a well-established insurer who are looking to expand their London Market claims function with the hire of a Claims Adjuster in Leeds. They are currently recruiting several roles, handling a diverse portfolio of professional lines, financial lines, or marine liability claims. The successful candidate will be responsible for managing high-value, low-value claims that originate click apply for full job details

Claims Handler Location: WF5 Salary: £28,000 to £35,000 + bonus Job Type: Full-time, Permanent Venatu Recruitment are seeking an experienced Claims Handler to join our client based in WF5. This is a key role in the business supporting clients through the end-to-end insurance claims process while delivering outstanding customer service in line with FCA and company guidelines. This role involves managing a varied caseload across commercial and personal lines, acting as a key point of contact for customers, insurers and loss adjusters, and ensuring claims are handled efficiently, accurately and compliantly. Key responsibilities of the Claims Handler Manage claims across commercial and personal lines (including household, motor, liability, personal injury and commercial risks) Handle first notification of loss through to settlement Validate claims against policy cover and liaise with insurers, loss adjusters and recovery agents Provide clear advice to clients on claims progress, mitigation and policy response Identify complex, high-value or suspicious claims and escalate appropriately Maintain accurate claim files and records using IT systems Deliver exceptional customer service and manage queries professionally Ensure all activity complies with FCA regulations and company procedures Support complaints handling and provide management information when required What we re looking for in the Claims Handler Essential: Previous experience in a Claims Handler role with a broker or insurer Knowledge of the end-to-end claims process Understanding of basic insurance policy cover High attention to detail with strong organisational skills Ability to build effective relationships with clients and insurers Good IT skills, including Microsoft Office Desirable: General insurance experience Experience using Open GI, Acturis or similar systems Cert CII qualification Please note: Pre-employment checks, including criminal record and credit checks will be carried out if successful.

Opportunity exists to work within a well-established loss adjusting operation within their Major and Complex Loss team as a surveyor. Managing the more technical and complex claims you will investigate and provide factual surveying reports to various parties involved in the claim, covering the Midlands regions. Upon receipt of an instruction, you will investigate and report on the loss that is the subject of an insurance claim for and on behalf of Insurers so they may consider policy coverage, claim acceptance, settlement and/or recovery. As with most claims of a high value or complex nature, this will require site visits to investigate loss circumstances and damage sustained. Typically, you will work in partnership with Local Authorities, such as building control, solicitors or emergency services in some extremes regarding liability and prospective loss mitigation contractors. You will also be responsible for liaising with repair contactors regarding the scope and the works required and be the main point of contact to ensure assessment and reporting of settlement options and recommendations via the lead adjuster are communicated appropriately. About you: Candidates will ideally be a qualified Surveyor - MRICS, MCIOB or similar preferably with a background in insurance or building reinstatement of damaged buildings. Extensive knowledge and experience with Building construction and Building Regulations Up to date technical knowledge and experience with approved structural repair methods, cost valuation and regulatory requirements Computer literate with MS Office suite and embrace new technologies Willingness to travel to site investigations, with the occasional overnight stay if required Salary & Benefits: Negotiable salary company car/allowance pension bonus death in service 25 days annual holiday

Benefits: Competitive salary depending on experience Hybrid working Bonus scheme Free onsite parking Company events Cycle to work scheme Financial planning services Life insurance Health & wellbeing programme Pension Bereavement leave Sick pay Company Overview: This is an exciting opening for an experienced Loss Adjuster specialising in disease claims to join an established and respected liability loss adjusting/TPA claims management organisation in Bromsgrove. This is a busy, hybrid role with a company who deliver a superior claims handling service with commitment and expertise, managing a range of liability claims for insurer and insured client. Key Duties & Responsibilities for our Loss Adjuster: Handling a range of disease claims, including NIHL, HAVS, upper limb disorder and respiratory as per client requirements Some claims will be cradle-to-grave and others will be investigation and report-only Hybrid working from the Bromsgrove Disease Unit, other work locations may also be considered for the right candidate Essential Skills and Experience Required: Ideally 3 to 5 years disease claims handling experience, primarily dealing with NIHL and HAVS is required for this role Thorough with good attention to detail Excellent communication skills Excellent organisational skills The ability to work well with others to use initiative when required A CII/CIP qualification would be advantageous though not essential Schedule: Hybrid , Monday to Friday, 35 hours per week Location: Bromsgrove/Worcestershire, other working locations considered for the right candidate Apply today: Early interview and immediate start date available for the successful candidate