Are you driven to open doors for young people from disadvantaged backgrounds and help them build the skills and confidence to thrive? Head of Fundraising (Philanthropy & Major Gifts) £45,000-£50,000 Hybrid (London-based 2-3 days/month) Permanent We are partnering with a charity that is searching for an experienced Head of Fundraising to help them reach one million young people by 2030. This is a rare opportunity to shape and lead a philanthropy and major gifts function at a fast-growing, values-led charity with a powerful mission and an already impressive roster of long-term corporate partners. About this organisation Since 2009, they've helped nearly 700,000 young people aged 7-18 from underserved backgrounds discover their talents, build confidence, and develop the skills they need to succeed in education and work. They do this through free, high-quality employability programmes delivered in over 600 schools each year, in long-term partnership with employers including Barclays LifeSkills, KPMG, M&G plc, Network Rail, ICAEW and the NHS. They're ambitious, inclusive and inquisitive; and they're just getting started. The role This is a strategic and hands-on position, perfect for a fundraiser who loves building something new. You'll lead the development of new income streams, grow philanthropic and major gifts support, and work closely with senior leadership to strengthen the organisation's long-term financial sustainability. You'll also line manage a newly formed team including a Fundraising Manager and a Marketing & Communications Manager, so experience of coaching and developing people is important. About you You'll have direct UK charity fundraising experience and a strong track record of securing six-figure income through trusts and foundations, major gifts or corporate foundations. You'll be an outstanding communicator, a collaborative colleague and someone who genuinely cares about social mobility. Lived experience of the challenges faced by young people from underserved backgrounds is warmly welcomed, though not essential. The details Hybrid: home-based with 2-3 days per month in London £45,000-£50,000 per annum 37.5 hours per week (0.8 FTE considered) 28 days annual leave plus bank holidays £500 learning & development budget, Employee Assistance Programme, cycle to work scheme, enhanced maternity package (after three years), pension, quarterly team days, and your birthday off How to apply Please send a copy of your CV or profile to Philippa Randle at Charity People as the first step. If your experience aligns with what we're looking for, we'll share full details on how to complete your formal application. If you need any adjustments to the application process, please let us know, we want every candidate to have a fair opportunity to shine . A note on AI We embrace innovative technology in our work, and you're welcome to use AI tools to help structure or refine your application. But we want to hear you ; your voice, your experiences, your story. AI works best as an editor, not a ghostwriter. Please don't ask AI to write your application from scratch or copy and paste generated answers. Beyond losing the chance to show us what makes you right for this role, we've found that AI-generated applications often contain inaccuracies and any incorrect information will result in your application being discounted. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Apr 03, 2026
Full time
Are you driven to open doors for young people from disadvantaged backgrounds and help them build the skills and confidence to thrive? Head of Fundraising (Philanthropy & Major Gifts) £45,000-£50,000 Hybrid (London-based 2-3 days/month) Permanent We are partnering with a charity that is searching for an experienced Head of Fundraising to help them reach one million young people by 2030. This is a rare opportunity to shape and lead a philanthropy and major gifts function at a fast-growing, values-led charity with a powerful mission and an already impressive roster of long-term corporate partners. About this organisation Since 2009, they've helped nearly 700,000 young people aged 7-18 from underserved backgrounds discover their talents, build confidence, and develop the skills they need to succeed in education and work. They do this through free, high-quality employability programmes delivered in over 600 schools each year, in long-term partnership with employers including Barclays LifeSkills, KPMG, M&G plc, Network Rail, ICAEW and the NHS. They're ambitious, inclusive and inquisitive; and they're just getting started. The role This is a strategic and hands-on position, perfect for a fundraiser who loves building something new. You'll lead the development of new income streams, grow philanthropic and major gifts support, and work closely with senior leadership to strengthen the organisation's long-term financial sustainability. You'll also line manage a newly formed team including a Fundraising Manager and a Marketing & Communications Manager, so experience of coaching and developing people is important. About you You'll have direct UK charity fundraising experience and a strong track record of securing six-figure income through trusts and foundations, major gifts or corporate foundations. You'll be an outstanding communicator, a collaborative colleague and someone who genuinely cares about social mobility. Lived experience of the challenges faced by young people from underserved backgrounds is warmly welcomed, though not essential. The details Hybrid: home-based with 2-3 days per month in London £45,000-£50,000 per annum 37.5 hours per week (0.8 FTE considered) 28 days annual leave plus bank holidays £500 learning & development budget, Employee Assistance Programme, cycle to work scheme, enhanced maternity package (after three years), pension, quarterly team days, and your birthday off How to apply Please send a copy of your CV or profile to Philippa Randle at Charity People as the first step. If your experience aligns with what we're looking for, we'll share full details on how to complete your formal application. If you need any adjustments to the application process, please let us know, we want every candidate to have a fair opportunity to shine . A note on AI We embrace innovative technology in our work, and you're welcome to use AI tools to help structure or refine your application. But we want to hear you ; your voice, your experiences, your story. AI works best as an editor, not a ghostwriter. Please don't ask AI to write your application from scratch or copy and paste generated answers. Beyond losing the chance to show us what makes you right for this role, we've found that AI-generated applications often contain inaccuracies and any incorrect information will result in your application being discounted. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Individual Giving & Engagement Manager We are seeking a strategic and creative Individual Giving & Engagement Manager to grow supporter income and deepen relationships with individuals passionate about protecting rainforests. Position: Individual Giving & Engagement Manager Salary: £36,000 per annum Location: Remote within the UK with occasional travel Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This role will lead the organisation s individual giving programme, developing strategies to attract, engage and retain supporters while increasing sustainable income. Working closely with the fundraising and communications teams, you will oversee multi-channel campaigns, supporter journeys and fundraising appeals. You will also manage a small team and use data insights to optimise performance and drive long term supporter engagement. Key responsibilities include: Leading the development and delivery of the individual giving strategy Managing campaigns across digital, social and supporter communications channels Growing income through regular giving, appeals, payroll giving and community fundraising Managing budgets, monitoring performance and analysing campaign results Collaborating with marketing and communications colleagues to deliver integrated campaigns Developing supporter journeys to improve acquisition, retention and lifetime value Line managing the Individual Giving Officer and ensuring excellent supporter care Maintaining accurate data and campaign records within the CRM system Ensuring fundraising activity complies with regulatory and governance requirements About You You will be an experienced individual giving fundraiser who enjoys combining creativity with data led decision making. You will bring: Experience growing an individual giving programme or supporter income stream Proven experience delivering multi-channel fundraising campaigns Strong analytical skills with the ability to interpret data and improve performance Excellent written communication and storytelling skills Experience managing budgets and monitoring fundraising results Confidence managing or mentoring team members Strong collaboration skills and the ability to work across teams About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Individual Giving Manager, Supporter Engagement Manager, Fundraising Manager, Digital Fundraising Manager, Supporter Acquisition Manager, Individual Giving Lead. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 03, 2026
Full time
Individual Giving & Engagement Manager We are seeking a strategic and creative Individual Giving & Engagement Manager to grow supporter income and deepen relationships with individuals passionate about protecting rainforests. Position: Individual Giving & Engagement Manager Salary: £36,000 per annum Location: Remote within the UK with occasional travel Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This role will lead the organisation s individual giving programme, developing strategies to attract, engage and retain supporters while increasing sustainable income. Working closely with the fundraising and communications teams, you will oversee multi-channel campaigns, supporter journeys and fundraising appeals. You will also manage a small team and use data insights to optimise performance and drive long term supporter engagement. Key responsibilities include: Leading the development and delivery of the individual giving strategy Managing campaigns across digital, social and supporter communications channels Growing income through regular giving, appeals, payroll giving and community fundraising Managing budgets, monitoring performance and analysing campaign results Collaborating with marketing and communications colleagues to deliver integrated campaigns Developing supporter journeys to improve acquisition, retention and lifetime value Line managing the Individual Giving Officer and ensuring excellent supporter care Maintaining accurate data and campaign records within the CRM system Ensuring fundraising activity complies with regulatory and governance requirements About You You will be an experienced individual giving fundraiser who enjoys combining creativity with data led decision making. You will bring: Experience growing an individual giving programme or supporter income stream Proven experience delivering multi-channel fundraising campaigns Strong analytical skills with the ability to interpret data and improve performance Excellent written communication and storytelling skills Experience managing budgets and monitoring fundraising results Confidence managing or mentoring team members Strong collaboration skills and the ability to work across teams About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Individual Giving Manager, Supporter Engagement Manager, Fundraising Manager, Digital Fundraising Manager, Supporter Acquisition Manager, Individual Giving Lead. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Project Manager This position is a result of significant increase and project wins in the client's mechanical team. Mainly to service a major long standing client's M&E project works. The Project Manager will assist the Mechanical Department management team in mentoring and upskilling the wider team, retaining and improving existing customer relations. The role involves commercial responsibility as well as operational delivery, client relationship and high-quality project execution with a key focus to quality of install. The role will require close collaboration with numerous stakeholders throughout the project lifecycle, including but not limited to the following: designers both internal and external, architects, GML estimating department, key account leads, project commercial teams both in house and client side, sub-contractors, manufacturers and specialist suppliers, client agents, commissioning teams and high-profile customers. The candidate will be a key contributor from conception, through the design stages, managing the delivery and ensuring that each project is suitably resourced and closed out in a professional manner, to the highest of standards. Key Responsibilities: A keen eye for detail and a continuous drive to deliver quality work. Lead by example, promote the highest of standards with regards to HSEQ best practice, ensuring compliance with company standards, policies, ISO accreditations and legislative requirements in all instances. Confident and effective communication, ability to chair meetings, driving outcomes, ensuring the production of accurate records of discussions, actions and deadlines. Exposure to tenders, liaison with designers, estimating and commercial teams. As noted above, we have separate teams within the business to handle tendering & commercial enquiries, however as a client representative, you will be the owner of tenders to ensure they are delivered on time and to the standard expected. Ability to fully understand the client requirement, technical specifications, drawings and project requirement holistically. Good understanding of design and project risks. Identify, manage and escalate risks where necessary. Mitigate risks with sound deployment of sub-contracts and allocation of CDP s (Contractors Design Portion). Be able to contribute and manage against the sequence of works for the project programme. Ability to drive the project programme, ensuring key milestones are maintained. Ability to foresee potential points of failure and react accordingly. Prepare and present regular progress reports including programme drop lines to project stakeholders. Understanding the importance of the development and submission of RFI s, TQ s, RFI s & Tech Sub s and driving close out of items raised. Ability to make sound business decisions under pressure. A logical and lateral thinker with the ability to problem solve. Effective communicator, driven, focused, tenacious and conscientious. Excellent time management, ability to delegate, prioritise key tasks and workload when working to strict deadlines. Good understanding of project governance and the requirement for procedural conformity. Commercially astute, sound awareness of the contract terms ensuring adherence, ability to highlight risks, manage variations, delays and EOT requirements, liaising with internal QS s to ensure that the business is commercially protected. Build and maintain good relationships with the customer, framework suppliers and design consultants. Possess the ability to be assertive where required. Able to read the situation and make sound decisions, managing multiple entities both up and downstream, being the conduit to success. Highly adept at the co-ordination of work packages, understanding the interaction of trades and the ability to foresee potential issues. Sound knowledge of CDM Regulations, Principal Designer & Principal Contractor responsibilities under appointment. Willingness to learn and adapt to new ways of working. Highlight key commercial risk and mitigation measures. Upskilling of wider department team. Carry out PDR s for direct reports. Drive the company s vision, values and work ethic, contributing to the growth of the business. o Safety o Quality o Integrity o People
Apr 03, 2026
Full time
Project Manager This position is a result of significant increase and project wins in the client's mechanical team. Mainly to service a major long standing client's M&E project works. The Project Manager will assist the Mechanical Department management team in mentoring and upskilling the wider team, retaining and improving existing customer relations. The role involves commercial responsibility as well as operational delivery, client relationship and high-quality project execution with a key focus to quality of install. The role will require close collaboration with numerous stakeholders throughout the project lifecycle, including but not limited to the following: designers both internal and external, architects, GML estimating department, key account leads, project commercial teams both in house and client side, sub-contractors, manufacturers and specialist suppliers, client agents, commissioning teams and high-profile customers. The candidate will be a key contributor from conception, through the design stages, managing the delivery and ensuring that each project is suitably resourced and closed out in a professional manner, to the highest of standards. Key Responsibilities: A keen eye for detail and a continuous drive to deliver quality work. Lead by example, promote the highest of standards with regards to HSEQ best practice, ensuring compliance with company standards, policies, ISO accreditations and legislative requirements in all instances. Confident and effective communication, ability to chair meetings, driving outcomes, ensuring the production of accurate records of discussions, actions and deadlines. Exposure to tenders, liaison with designers, estimating and commercial teams. As noted above, we have separate teams within the business to handle tendering & commercial enquiries, however as a client representative, you will be the owner of tenders to ensure they are delivered on time and to the standard expected. Ability to fully understand the client requirement, technical specifications, drawings and project requirement holistically. Good understanding of design and project risks. Identify, manage and escalate risks where necessary. Mitigate risks with sound deployment of sub-contracts and allocation of CDP s (Contractors Design Portion). Be able to contribute and manage against the sequence of works for the project programme. Ability to drive the project programme, ensuring key milestones are maintained. Ability to foresee potential points of failure and react accordingly. Prepare and present regular progress reports including programme drop lines to project stakeholders. Understanding the importance of the development and submission of RFI s, TQ s, RFI s & Tech Sub s and driving close out of items raised. Ability to make sound business decisions under pressure. A logical and lateral thinker with the ability to problem solve. Effective communicator, driven, focused, tenacious and conscientious. Excellent time management, ability to delegate, prioritise key tasks and workload when working to strict deadlines. Good understanding of project governance and the requirement for procedural conformity. Commercially astute, sound awareness of the contract terms ensuring adherence, ability to highlight risks, manage variations, delays and EOT requirements, liaising with internal QS s to ensure that the business is commercially protected. Build and maintain good relationships with the customer, framework suppliers and design consultants. Possess the ability to be assertive where required. Able to read the situation and make sound decisions, managing multiple entities both up and downstream, being the conduit to success. Highly adept at the co-ordination of work packages, understanding the interaction of trades and the ability to foresee potential issues. Sound knowledge of CDM Regulations, Principal Designer & Principal Contractor responsibilities under appointment. Willingness to learn and adapt to new ways of working. Highlight key commercial risk and mitigation measures. Upskilling of wider department team. Carry out PDR s for direct reports. Drive the company s vision, values and work ethic, contributing to the growth of the business. o Safety o Quality o Integrity o People
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Business Process Manager Contract: 6-month fixed term contract Hours: Full Time 35 hours per week Salary: £53,249 starting salary p/a, plus excellent benefits package Location: London, Hybrid working available Alongside the interests and challenges of the role, our client knows that candidates also want to be enthused about the mission and values of the organisation they might be joining. Our client is a charity and the professional body for industry professionals. They have a global membership who have designed many of the buildings and bridges we take almost for granted in our daily lives. Creating safer places for the benefit of the public is at the heart of their remit and this includes environmental sustainability. They are central to the debate on the impact construction has on natural resources and climate change. Our client is passionate about inclusion and works hard to help those with talent, irrespective of background, to develop themselves professionally. They have members who work to support the world's most vulnerable communities, especially those living in places prone to natural hazards. If working as part of a staff team of nearly 100 people to address these issues appeals to you, then our client would love to hear from you. The Role As Business Process Manager, you'll take the lead on analysing processes end to end, identifying opportunities to enhance efficiency, reduce risk, and drive measurable improvements. You will partner with stakeholders across all departments, championing quality, fostering collaboration, and supporting teams to adopt better ways of working. Working closely with the Enterprise Transformation Director, you'll help embed a culture of continuous improvement across the organisation, ensuring our client's operational practices are streamlined, compliant and efficient. To be shortlisted for this post, you must have: - Excellent planning and organisational skills with the ability to manage and deliver a diverse workload and portfolio of programmes/projects. - A strong background in complex operational process improvement to improve quality and reduce inefficiencies. - Strong analytical skills and ability to interpret and use data, inform ideas for change and improvements, understand complex processes, and assess the impact of these changes. - Experience in using methodologies such as LEAN, Six Sigma or similar would be advantageous. What our client can offer you: - 25 days of paid annual leave (rising with service) plus bank holidays and flexi leave - A pension scheme with up to 9% employer contributions - Life Insurance - Private Medical Insurance - Permanent Health Insurance - Health Cash Plan - Employee Assistance Programme - Season Ticket Loan - Cycle to Work Scheme - Continuous Professional Development - Salary Progression Working Conditions: Our client is based on the edge of the city, their office is bright, modern and open plan. They are an inclusive and friendly workforce. Additional information: If you require any reasonable adjustments to enable you to complete your application or would like our client to apply reasonable adjustments when reviewing your application, please contact them as soon as possible to discuss your needs. Please note, our client reserves the right to close or extend this position, depending on application numbers. Therefore, they urge candidates to apply as soon as possible. Applications are sifted on receipt and shortlisted candidates are contacted to be invited to an interview. Our client does not hold a visa sponsor licence, therefore, applicants who do not have the right to work in the UK and/or require visa sponsorship in order to continue working in the UK cannot be considered. Our client strives to have a diverse and inclusive workforce, where everyone can be themselves. They are an equal opportunities employer and value diversity and the perspectives people from different backgrounds bring. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion and belief or sexual orientation. If you feel you have the skills, experience, and expertise our client is looking for and if this post sounds like the challenge you are seeking, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 03, 2026
Full time
Business Process Manager Contract: 6-month fixed term contract Hours: Full Time 35 hours per week Salary: £53,249 starting salary p/a, plus excellent benefits package Location: London, Hybrid working available Alongside the interests and challenges of the role, our client knows that candidates also want to be enthused about the mission and values of the organisation they might be joining. Our client is a charity and the professional body for industry professionals. They have a global membership who have designed many of the buildings and bridges we take almost for granted in our daily lives. Creating safer places for the benefit of the public is at the heart of their remit and this includes environmental sustainability. They are central to the debate on the impact construction has on natural resources and climate change. Our client is passionate about inclusion and works hard to help those with talent, irrespective of background, to develop themselves professionally. They have members who work to support the world's most vulnerable communities, especially those living in places prone to natural hazards. If working as part of a staff team of nearly 100 people to address these issues appeals to you, then our client would love to hear from you. The Role As Business Process Manager, you'll take the lead on analysing processes end to end, identifying opportunities to enhance efficiency, reduce risk, and drive measurable improvements. You will partner with stakeholders across all departments, championing quality, fostering collaboration, and supporting teams to adopt better ways of working. Working closely with the Enterprise Transformation Director, you'll help embed a culture of continuous improvement across the organisation, ensuring our client's operational practices are streamlined, compliant and efficient. To be shortlisted for this post, you must have: - Excellent planning and organisational skills with the ability to manage and deliver a diverse workload and portfolio of programmes/projects. - A strong background in complex operational process improvement to improve quality and reduce inefficiencies. - Strong analytical skills and ability to interpret and use data, inform ideas for change and improvements, understand complex processes, and assess the impact of these changes. - Experience in using methodologies such as LEAN, Six Sigma or similar would be advantageous. What our client can offer you: - 25 days of paid annual leave (rising with service) plus bank holidays and flexi leave - A pension scheme with up to 9% employer contributions - Life Insurance - Private Medical Insurance - Permanent Health Insurance - Health Cash Plan - Employee Assistance Programme - Season Ticket Loan - Cycle to Work Scheme - Continuous Professional Development - Salary Progression Working Conditions: Our client is based on the edge of the city, their office is bright, modern and open plan. They are an inclusive and friendly workforce. Additional information: If you require any reasonable adjustments to enable you to complete your application or would like our client to apply reasonable adjustments when reviewing your application, please contact them as soon as possible to discuss your needs. Please note, our client reserves the right to close or extend this position, depending on application numbers. Therefore, they urge candidates to apply as soon as possible. Applications are sifted on receipt and shortlisted candidates are contacted to be invited to an interview. Our client does not hold a visa sponsor licence, therefore, applicants who do not have the right to work in the UK and/or require visa sponsorship in order to continue working in the UK cannot be considered. Our client strives to have a diverse and inclusive workforce, where everyone can be themselves. They are an equal opportunities employer and value diversity and the perspectives people from different backgrounds bring. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion and belief or sexual orientation. If you feel you have the skills, experience, and expertise our client is looking for and if this post sounds like the challenge you are seeking, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
High Growth Organisation IT Tech Sector - AI Otto James Consulting has been retained in a search and selection process by a Manchester City Center based technology organisation. We search for a talented and ambitions qualified accountant, to step up to a newly created Group Financial Controllers position. The role of Group Financial Controller has come through a restructure and upskilling of talent within the organisations finance function. The need restructure has been implemented following a successful capital raise in 2024. With the next tranche of investment scheduled H2 2026, we look to onboard the right talent as soon as possible, to ensure growth and acquisition opportunities are realised. Reporting to and supporting the Group Finance Director and working closely with the CFO, the role requires a keen ability to work at both Group and detail level. As a newly created role, it provides the new hire with the real chance to make their mark, push their boundaries and play a key role in the value creation journey in a company that is truly innovative within their industry. The Role: With the growth in the organisation, the current framework and infrastructure, albeit effective at the moment, will need modernisation moving forward. This modernisation will be through hiring in new talent, while also looking at technological investments in your team Drive efficiencies and methodology changes across your team. Driving best practice and industry excellence. Prepare weekly / monthly and annual reports for senior leadership team Drive effective group consolidated reporting (monthly management accounts, bank reporting and KPIs) Seek out methods and practices to increase flexibility and speed in AP, AR, payroll, cash flow management and other financial processes whilst maintaining appropriate controls Weekly and monthly cash forecasting and treasury management Statutory reporting, treasury and tax management, ensuring compliant and timely filings Improve and streamline existing financial controls and processes, using technology to automate, ensuring IT systems are relevant and fit for purpose/scale. Responsibility for AP and AR Cost control across the organisation - site CapEx reduction, working with regional operations managers on P&L optimisation and marketing colleagues on paid media spend optimisation. Clearly communicate finance policies and procedures across the organisation, and why they exist Some travel to sites to support growth and business development Ad hoc duties as required and as the business develops further Requirement: Qualified accountant (ACA, ACCA or CIMA), ideally with experience in a high growth company Strong technical knowledge of statutory accounting (IFRS) and compliance, with experience of taxation (UK and ideally US tax compliance). Experience of managing teams, as working with non-finance and operational managers Experience of group consolidations, including overseas trading entities with foreign currency exposure Although not essential, experience in a PE/VC backed environment helpful Experience in a Multi-site organisation Ability to thrive in a fast-paced environment, organized and attentive to detail Extremely organised and deadline driven, embrace control and detail focussed Enthusiastic with a proactive personality and 'can do' approach Strong organisational skills, attention to detail, ability to prioritize and meet deadlines Salary & Benefits Salary at c£86,000 to £95,000 basic plus bonus 25 days paid holiday plus bank holidays Pension (up to 9% matched) Personal and company performance bonus Training & development budget 5 Day annual release for Charity in the Community Monthly wellness budget
Apr 03, 2026
Full time
High Growth Organisation IT Tech Sector - AI Otto James Consulting has been retained in a search and selection process by a Manchester City Center based technology organisation. We search for a talented and ambitions qualified accountant, to step up to a newly created Group Financial Controllers position. The role of Group Financial Controller has come through a restructure and upskilling of talent within the organisations finance function. The need restructure has been implemented following a successful capital raise in 2024. With the next tranche of investment scheduled H2 2026, we look to onboard the right talent as soon as possible, to ensure growth and acquisition opportunities are realised. Reporting to and supporting the Group Finance Director and working closely with the CFO, the role requires a keen ability to work at both Group and detail level. As a newly created role, it provides the new hire with the real chance to make their mark, push their boundaries and play a key role in the value creation journey in a company that is truly innovative within their industry. The Role: With the growth in the organisation, the current framework and infrastructure, albeit effective at the moment, will need modernisation moving forward. This modernisation will be through hiring in new talent, while also looking at technological investments in your team Drive efficiencies and methodology changes across your team. Driving best practice and industry excellence. Prepare weekly / monthly and annual reports for senior leadership team Drive effective group consolidated reporting (monthly management accounts, bank reporting and KPIs) Seek out methods and practices to increase flexibility and speed in AP, AR, payroll, cash flow management and other financial processes whilst maintaining appropriate controls Weekly and monthly cash forecasting and treasury management Statutory reporting, treasury and tax management, ensuring compliant and timely filings Improve and streamline existing financial controls and processes, using technology to automate, ensuring IT systems are relevant and fit for purpose/scale. Responsibility for AP and AR Cost control across the organisation - site CapEx reduction, working with regional operations managers on P&L optimisation and marketing colleagues on paid media spend optimisation. Clearly communicate finance policies and procedures across the organisation, and why they exist Some travel to sites to support growth and business development Ad hoc duties as required and as the business develops further Requirement: Qualified accountant (ACA, ACCA or CIMA), ideally with experience in a high growth company Strong technical knowledge of statutory accounting (IFRS) and compliance, with experience of taxation (UK and ideally US tax compliance). Experience of managing teams, as working with non-finance and operational managers Experience of group consolidations, including overseas trading entities with foreign currency exposure Although not essential, experience in a PE/VC backed environment helpful Experience in a Multi-site organisation Ability to thrive in a fast-paced environment, organized and attentive to detail Extremely organised and deadline driven, embrace control and detail focussed Enthusiastic with a proactive personality and 'can do' approach Strong organisational skills, attention to detail, ability to prioritize and meet deadlines Salary & Benefits Salary at c£86,000 to £95,000 basic plus bonus 25 days paid holiday plus bank holidays Pension (up to 9% matched) Personal and company performance bonus Training & development budget 5 Day annual release for Charity in the Community Monthly wellness budget
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Marc Daniels are working with a well-known company who are looking for a Finance Transformation Manager to join their dynamic team on a 12-month FTC based in West London You'll play a key role in shaping and delivering strategic finance change initiatives - modernising processes, embedding new systems, and supporting the transition toward a more data-driven, efficient operating model. Partnering closely with senior stakeholders, you'll help ensure transformation projects deliver tangible value and sustainable improvements across reporting, planning, and control activities. Key Responsibilities: Lead and execute critical finance transformation workstreams across core finance processes. Drive process optimisation, systems implementation, and automation initiatives. Collaborate with senior leadership within a centralised Finance function to align on transformation priorities. Ensure effective governance, documentation, and stakeholder engagement across all projects. Identify opportunities for continuous improvement and best practice implementation. About You: ACA/ACCA/CIMA qualified (or equivalent) with a proven background in finance transformation, change management, or operational improvement. Strong experience in project delivery within large or complex organisations. Excellent stakeholder management and communication skills, with the ability to influence at all levels. A proactive problem-solver with a strong grasp of both finance processes and systems. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Apr 03, 2026
Contractor
Marc Daniels are working with a well-known company who are looking for a Finance Transformation Manager to join their dynamic team on a 12-month FTC based in West London You'll play a key role in shaping and delivering strategic finance change initiatives - modernising processes, embedding new systems, and supporting the transition toward a more data-driven, efficient operating model. Partnering closely with senior stakeholders, you'll help ensure transformation projects deliver tangible value and sustainable improvements across reporting, planning, and control activities. Key Responsibilities: Lead and execute critical finance transformation workstreams across core finance processes. Drive process optimisation, systems implementation, and automation initiatives. Collaborate with senior leadership within a centralised Finance function to align on transformation priorities. Ensure effective governance, documentation, and stakeholder engagement across all projects. Identify opportunities for continuous improvement and best practice implementation. About You: ACA/ACCA/CIMA qualified (or equivalent) with a proven background in finance transformation, change management, or operational improvement. Strong experience in project delivery within large or complex organisations. Excellent stakeholder management and communication skills, with the ability to influence at all levels. A proactive problem-solver with a strong grasp of both finance processes and systems. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
ABOUT KIDS CANCER CHARITY Kids Cancer Charity have been supporting children affected by cancer from all over the UK since 1989. Life changes when a child is diagnosed with cancer, every aspect of their life and that of their family is thrown into turmoil. We offer support through our care breaks and Play Therapy during treatment and beyond. We are looking for a passionate, talented Individual Giving Manager to join our ambitious, successful Fundraising team that has been growing year-on-year since 1989 as we approach our new fundraising strategy. JOB DESCRIPTION The Individual Giving Manager will lead the development of Kids Cancer Charity s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for Kids Cancer Charity, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will play a central role in shaping the future of supporter engagement at Kids Cancer Charity, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow Kids Cancer Charity s first individual giving programme, building sustainable income streams that support our vital work in supporting children affected by cancer in the UK. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop Kids Cancer Charity s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator s Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the General Manager. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the General Manager, Act as an ambassador for the charity, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of Kids Cancer Charity s compliance programme. Demonstrate and uphold the Society s values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes. Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of Kids Cancer Charity s mission, values and strategic priorities. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys.
Apr 03, 2026
Full time
ABOUT KIDS CANCER CHARITY Kids Cancer Charity have been supporting children affected by cancer from all over the UK since 1989. Life changes when a child is diagnosed with cancer, every aspect of their life and that of their family is thrown into turmoil. We offer support through our care breaks and Play Therapy during treatment and beyond. We are looking for a passionate, talented Individual Giving Manager to join our ambitious, successful Fundraising team that has been growing year-on-year since 1989 as we approach our new fundraising strategy. JOB DESCRIPTION The Individual Giving Manager will lead the development of Kids Cancer Charity s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for Kids Cancer Charity, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will play a central role in shaping the future of supporter engagement at Kids Cancer Charity, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow Kids Cancer Charity s first individual giving programme, building sustainable income streams that support our vital work in supporting children affected by cancer in the UK. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop Kids Cancer Charity s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator s Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the General Manager. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the General Manager, Act as an ambassador for the charity, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of Kids Cancer Charity s compliance programme. Demonstrate and uphold the Society s values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes. Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of Kids Cancer Charity s mission, values and strategic priorities. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys.
Location: Reading, Hybrid (once a month to Reading office) Hours : Full time Salary: £35,000 per annum Contract Type : FTC Maternity Cover Campaign Closes: 8th April 2026 Interviews: 15th/16th/17th April 2026 On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible. Core Purpose The Wishgranting Supplier Account Manager's role is to oversee and optimise the relationships between Make-A-Wish and our supplier partners, ensuring that suppliers effectively contribute to the organisation s mission to fulfil impactful wishes. The role encompasses relationship management, supplier stewardship, and technology integration to drive efficiency, transparency, and collaboration. They will play a crucial role in supporting the WG Partnerships Manager in acquiring new Gift-in-Kind partnerships, ultimately reducing the average cash cost per wish and supporting the organisation s growth objectives. Essential Criteria Proven experience in supplier, account, or partnership management. Excellent organisational and time management skills, with the ability to manage conflicting priorities and a varied workload. Strong interpersonal, communication and negotiation skills, with the ability to build and maintain effective supplier relationships. Ability to analyse supplier information and performance data to support decision-making and continuous improvement. Experience coordinating complex logistics and problem-solving to deliver high quality outcomes. High attention to detail, ensuring accuracy across administration, supplier documentation, and compliance processes. Ability to work both independently and collaboratively, maintaining professionalism in sensitive or emotionally challenging contexts. Confident using CRM systems and digital tools, with the ability to maintain accurate and timely records. Desirable Criteria Experience working in the charity sector or with vulnerable children and families. Knowledge of safeguarding principles. Experience with procurement processes or supplier contract management. Financial awareness related to budgeting, quoting, or supplier cost management. Understanding of wishgranting operations or similar fulfilment logistics. Key Responsibilities: Supporting Gift-in-Kind Efforts Work closely with the Wishgranting Partnerships Manager to identify and secure new Gift-in-Kind partners. This involves helping to target potential suppliers that align with the Wishgranting team s needs, preparing pitch materials, and participating in negotiations. Assist in articulating the benefits of Gift-in-Kind contributions to potential partners, demonstrating how such partnerships can help fulfil the organisation s mission to grant impactful wishes while offering value to the supplier. Collaborate on creating tailored proposals that showcase how partnerships can reduce wish costs, strengthen community impact, and support organisational growth. Work closely with the Wishgranters to ensure Gift-in-Kind is utilised against wishes, and ensure the correct quality control measures and supporter stewardship journeys are followed to deliver a consistent and sector-leading supporter experience. Support the Wishgranting Partnerships Manager to develop the GIK solicitation processes Develop and report on a pipeline of GIK supporters, ensuring that retention rates, supporter experience and journeys, including reward and recognition, are aligned with goals. Along with the Wishgranting Partnerships Manager, work collaboratively across the organisation to ensure non-wish related Gift In Kind opportunities are maximised, and that cross-organisational future opportunities are identified Supplier Account Management Maintain regular communication with Wishgranting suppliers to ensure alignment with the organisation s needs, address any issues, and provide updates on mutual goals and expectations. Oversee the onboarding process for new suppliers, ensuring they are integrated smoothly into the organisation s operations and fully understand the mission, values, and expectations. Develop and execute stewardship plans that keep suppliers engaged and motivated, show appreciation for their contributions, and foster long-term loyalty. Act as a primary point of contact for resolving any issues or disputes with suppliers, ensuring conflicts are handled professionally and in a way that maintains positive relationships. Ensure suppliers adhere to all contractual obligations, quality standards, and timelines. Regularly review contracts and processes to ensure they are up-to-date and reflect the Wishgranting team s needs. Work with suppliers to develop efficient and effective Wishgranting processes. Create guidelines for the Wishgranting team, including creating Form Assembly forms and Wishgranting email templates. Regularly review and update the Wishgranting manual guidance and Wishing Well for each wish type. Deliver training and provide updates to the Wishgranters on new supplier processes. Place purchase orders with Wishgranting suppliers, track progress and expedite deliveries. Liaise with Wishgranters, suppliers and Wish Families to organise the delivery of items/services, as required. Support with post-wish financial administration and processes, including raising invoice requests, chasing outstanding payments, coding as required, and creating thank you letters and receipts. Tech and Process Optimisation Utilise and optimise technology platforms to manage supplier accounts and the GIK inventory, streamline processes, and ensure that all data related to supplier performance, contracts, and contributions is organised and accessible. Work with the Wishgranting Team Manager to continuously seek opportunities to automate routine tasks related to supplier management, such as invoicing, stewardship, or managing contracts, to improve efficiency and accuracy. Implement and manage tools that facilitate better communication and collaboration between suppliers and the Wishgranting team, ensuring a seamless flow of information and reducing the likelihood of errors or delays. Job Benefits: 26 days annual leave with the option to buy/sell annual leave (pro rata for part time) Paid Birthday leave Flexible & Hybrid working arrangements Salary exchange pension scheme Paid volunteering days Pirkx subscription - Access to wellbeing support, GP appointments, training and events, retail discount platform, and much more! Cycle to work initiative
Apr 03, 2026
Full time
Location: Reading, Hybrid (once a month to Reading office) Hours : Full time Salary: £35,000 per annum Contract Type : FTC Maternity Cover Campaign Closes: 8th April 2026 Interviews: 15th/16th/17th April 2026 On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible. Core Purpose The Wishgranting Supplier Account Manager's role is to oversee and optimise the relationships between Make-A-Wish and our supplier partners, ensuring that suppliers effectively contribute to the organisation s mission to fulfil impactful wishes. The role encompasses relationship management, supplier stewardship, and technology integration to drive efficiency, transparency, and collaboration. They will play a crucial role in supporting the WG Partnerships Manager in acquiring new Gift-in-Kind partnerships, ultimately reducing the average cash cost per wish and supporting the organisation s growth objectives. Essential Criteria Proven experience in supplier, account, or partnership management. Excellent organisational and time management skills, with the ability to manage conflicting priorities and a varied workload. Strong interpersonal, communication and negotiation skills, with the ability to build and maintain effective supplier relationships. Ability to analyse supplier information and performance data to support decision-making and continuous improvement. Experience coordinating complex logistics and problem-solving to deliver high quality outcomes. High attention to detail, ensuring accuracy across administration, supplier documentation, and compliance processes. Ability to work both independently and collaboratively, maintaining professionalism in sensitive or emotionally challenging contexts. Confident using CRM systems and digital tools, with the ability to maintain accurate and timely records. Desirable Criteria Experience working in the charity sector or with vulnerable children and families. Knowledge of safeguarding principles. Experience with procurement processes or supplier contract management. Financial awareness related to budgeting, quoting, or supplier cost management. Understanding of wishgranting operations or similar fulfilment logistics. Key Responsibilities: Supporting Gift-in-Kind Efforts Work closely with the Wishgranting Partnerships Manager to identify and secure new Gift-in-Kind partners. This involves helping to target potential suppliers that align with the Wishgranting team s needs, preparing pitch materials, and participating in negotiations. Assist in articulating the benefits of Gift-in-Kind contributions to potential partners, demonstrating how such partnerships can help fulfil the organisation s mission to grant impactful wishes while offering value to the supplier. Collaborate on creating tailored proposals that showcase how partnerships can reduce wish costs, strengthen community impact, and support organisational growth. Work closely with the Wishgranters to ensure Gift-in-Kind is utilised against wishes, and ensure the correct quality control measures and supporter stewardship journeys are followed to deliver a consistent and sector-leading supporter experience. Support the Wishgranting Partnerships Manager to develop the GIK solicitation processes Develop and report on a pipeline of GIK supporters, ensuring that retention rates, supporter experience and journeys, including reward and recognition, are aligned with goals. Along with the Wishgranting Partnerships Manager, work collaboratively across the organisation to ensure non-wish related Gift In Kind opportunities are maximised, and that cross-organisational future opportunities are identified Supplier Account Management Maintain regular communication with Wishgranting suppliers to ensure alignment with the organisation s needs, address any issues, and provide updates on mutual goals and expectations. Oversee the onboarding process for new suppliers, ensuring they are integrated smoothly into the organisation s operations and fully understand the mission, values, and expectations. Develop and execute stewardship plans that keep suppliers engaged and motivated, show appreciation for their contributions, and foster long-term loyalty. Act as a primary point of contact for resolving any issues or disputes with suppliers, ensuring conflicts are handled professionally and in a way that maintains positive relationships. Ensure suppliers adhere to all contractual obligations, quality standards, and timelines. Regularly review contracts and processes to ensure they are up-to-date and reflect the Wishgranting team s needs. Work with suppliers to develop efficient and effective Wishgranting processes. Create guidelines for the Wishgranting team, including creating Form Assembly forms and Wishgranting email templates. Regularly review and update the Wishgranting manual guidance and Wishing Well for each wish type. Deliver training and provide updates to the Wishgranters on new supplier processes. Place purchase orders with Wishgranting suppliers, track progress and expedite deliveries. Liaise with Wishgranters, suppliers and Wish Families to organise the delivery of items/services, as required. Support with post-wish financial administration and processes, including raising invoice requests, chasing outstanding payments, coding as required, and creating thank you letters and receipts. Tech and Process Optimisation Utilise and optimise technology platforms to manage supplier accounts and the GIK inventory, streamline processes, and ensure that all data related to supplier performance, contracts, and contributions is organised and accessible. Work with the Wishgranting Team Manager to continuously seek opportunities to automate routine tasks related to supplier management, such as invoicing, stewardship, or managing contracts, to improve efficiency and accuracy. Implement and manage tools that facilitate better communication and collaboration between suppliers and the Wishgranting team, ensuring a seamless flow of information and reducing the likelihood of errors or delays. Job Benefits: 26 days annual leave with the option to buy/sell annual leave (pro rata for part time) Paid Birthday leave Flexible & Hybrid working arrangements Salary exchange pension scheme Paid volunteering days Pirkx subscription - Access to wellbeing support, GP appointments, training and events, retail discount platform, and much more! Cycle to work initiative
Shape the future of Manufacturing Planning and Control processes! Join us at the forefront of our SAP S/4HANA Digital Transformation, where your expertise will define the foundation for Planning and Control across Manufacturing UK. Salary: Circa £60,000 depending on experience Dynamic (hybrid) working: 4 days per week on-site, 1 day remotely, due to workload classification. Travel requirement to France one week per month (minimum) for the duration of SAP transformation programme and ongoing requirements for European travel afterwards Security Clearance: British Citizen Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: An opportunity has arisen for an experienced SAP - Enterprise Resourcing Planning (ERP) user to lead the UK Planning & Execution governance on a group Digital Transformation Programme to SAP S/4HANA. We are embarking on a bold, group-wide Digital Transformation programme (IMPACT) that will redefine how we work, connect and deliver value across the organisation. The programme focuses on upgrading MBDA's SAP Enterprise Resource Planning capability, with the goals of harmonising processes across the group (where applicable) and adopting SAP standard practices. As the Manufacturing IMPACT SME for Planning and Control, you will be responsible for defining and validating future state S/4HANA capability and operating practices across Manufacturing UK - Planning and Control North & South alongside the strategy for Planning and Control to standardise system practices, harmonise processes with MBDA group, introduce efficiencies, maintain business continuity - during, and post S/4HANA deployment. This is a rare opportunity to lead and influence the future of MBDA! Delegated by the UK Manufacturing Stream Lead - Responsible for defining and validating S/4HANA Future state processes surrounding Planning and Control processes, securing stakeholder "buy in" Responsible for the delivery and validation of UK Planning and Execution general top-level design material Responsible for reviewing, validating and signing off all detailed design content securing stakeholder "buy in" Represent Manufacturing UK in international and UK specific workshops including domain level and cross-domain Responsible for Leading system test campaigns within area of responsibility Support Manufacturing Change Lead in scoping the AS IS vs TO BE gaps for Training and Comms initiative Support Manufacturing Change Lead in identifying change opportunities to adopt ahead of S4 UK deployment Support Manufacturing Change Lead, Manufacturing functions and business units in adopting identified improvements ahead of S4 UK deployment Support Data Migration/Data Cleansing topics Support Manufacturing Stream Lead in all elements of the IMPACT Program Obtain end-to-end Manufacturing UK knowledge in future state S4 processes and capabilities (outside of area of responsibility) What we're looking for from you: HNC Level of qualifications or equivalent. High level of experience/exposure to SAP ERP usage in a Manufacturing context - Engineering, Logistics services, Manufacturing Planning & Control High level of experience in Planning and Control processes Confident in decision making in multi- nationality environments essential Confident in stakeholder management and engagements at varied levels of the organisation including multi- nationality environments essential Good planning and organising skills Analytical and problem solving skills with good attention to detail Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 03, 2026
Full time
Shape the future of Manufacturing Planning and Control processes! Join us at the forefront of our SAP S/4HANA Digital Transformation, where your expertise will define the foundation for Planning and Control across Manufacturing UK. Salary: Circa £60,000 depending on experience Dynamic (hybrid) working: 4 days per week on-site, 1 day remotely, due to workload classification. Travel requirement to France one week per month (minimum) for the duration of SAP transformation programme and ongoing requirements for European travel afterwards Security Clearance: British Citizen Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: An opportunity has arisen for an experienced SAP - Enterprise Resourcing Planning (ERP) user to lead the UK Planning & Execution governance on a group Digital Transformation Programme to SAP S/4HANA. We are embarking on a bold, group-wide Digital Transformation programme (IMPACT) that will redefine how we work, connect and deliver value across the organisation. The programme focuses on upgrading MBDA's SAP Enterprise Resource Planning capability, with the goals of harmonising processes across the group (where applicable) and adopting SAP standard practices. As the Manufacturing IMPACT SME for Planning and Control, you will be responsible for defining and validating future state S/4HANA capability and operating practices across Manufacturing UK - Planning and Control North & South alongside the strategy for Planning and Control to standardise system practices, harmonise processes with MBDA group, introduce efficiencies, maintain business continuity - during, and post S/4HANA deployment. This is a rare opportunity to lead and influence the future of MBDA! Delegated by the UK Manufacturing Stream Lead - Responsible for defining and validating S/4HANA Future state processes surrounding Planning and Control processes, securing stakeholder "buy in" Responsible for the delivery and validation of UK Planning and Execution general top-level design material Responsible for reviewing, validating and signing off all detailed design content securing stakeholder "buy in" Represent Manufacturing UK in international and UK specific workshops including domain level and cross-domain Responsible for Leading system test campaigns within area of responsibility Support Manufacturing Change Lead in scoping the AS IS vs TO BE gaps for Training and Comms initiative Support Manufacturing Change Lead in identifying change opportunities to adopt ahead of S4 UK deployment Support Manufacturing Change Lead, Manufacturing functions and business units in adopting identified improvements ahead of S4 UK deployment Support Data Migration/Data Cleansing topics Support Manufacturing Stream Lead in all elements of the IMPACT Program Obtain end-to-end Manufacturing UK knowledge in future state S4 processes and capabilities (outside of area of responsibility) What we're looking for from you: HNC Level of qualifications or equivalent. High level of experience/exposure to SAP ERP usage in a Manufacturing context - Engineering, Logistics services, Manufacturing Planning & Control High level of experience in Planning and Control processes Confident in decision making in multi- nationality environments essential Confident in stakeholder management and engagements at varied levels of the organisation including multi- nationality environments essential Good planning and organising skills Analytical and problem solving skills with good attention to detail Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Are you driven to open doors for young people from disadvantaged backgrounds and help them build the skills and confidence to thrive? Head of Fundraising (Philanthropy & Major Gifts) The Talent Foundry £45,000-£50,000 Hybrid (London-based 2-3 days/month) Permanent The Talent Foundry is searching for an experienced Head of Fundraising to help us reach one million young people by 2030. This is a rare opportunity to shape and lead a philanthropy and major gifts function at a fast-growing, values-led charity with a powerful mission and an already impressive roster of long-term corporate partners. About The Talent Foundry Since 2009, we've helped nearly 700,000 young people aged 7-18 from underserved backgrounds discover their talents, build confidence, and develop the skills they need to succeed in education and work. We do this through free, high-quality employability programmes delivered in over 600 schools each year, in long-term partnership with employers including Barclays LifeSkills, KPMG, M&G plc, Network Rail, ICAEW and the NHS. We're ambitious, inclusive and inquisitive; and we're just getting started. The role This is a strategic and hands-on position, perfect for a fundraiser who loves building something new. You'll lead the development of new income streams, grow philanthropic and major gifts support, and work closely with senior leadership to strengthen the organisation's long-term financial sustainability. You'll also line manage a newly formed team including a Fundraising Manager and a Marketing & Communications Manager, so experience of coaching and developing people is important. About you You'll have direct UK charity fundraising experience and a strong track record of securing six-figure income through trusts and foundations, major gifts or corporate foundations. You'll be an outstanding communicator, a collaborative colleague and someone who genuinely cares about social mobility. Lived experience of the challenges faced by young people from underserved backgrounds is warmly welcomed, though not essential. The details Hybrid: home-based with 2-3 days per month in London £45,000-£50,000 per annum 37.5 hours per week (0.8 FTE considered) 28 days annual leave plus bank holidays £500 learning & development budget, Employee Assistance Programme, cycle to work scheme, enhanced maternity package (after three years), pension, quarterly team days, and your birthday off How to apply Please send a copy of your CV or profile to Philippa Randle at Charity People as the first step. If your experience aligns with what we're looking for, we'll share full details on how to complete your formal application. If you need any adjustments to the application process, please let us know, we want every candidate to have a fair opportunity to shine . A note on AI We embrace innovative technology in our work, and you're welcome to use AI tools to help structure or refine your application. But we want to hear you ; your voice, your experiences, your story. AI works best as an editor, not a ghostwriter. Please don't ask AI to write your application from scratch or copy and paste generated answers. Beyond losing the chance to show us what makes you right for this role, we've found that AI-generated applications often contain inaccuracies and any incorrect information will result in your application being discounted. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Apr 03, 2026
Full time
Are you driven to open doors for young people from disadvantaged backgrounds and help them build the skills and confidence to thrive? Head of Fundraising (Philanthropy & Major Gifts) The Talent Foundry £45,000-£50,000 Hybrid (London-based 2-3 days/month) Permanent The Talent Foundry is searching for an experienced Head of Fundraising to help us reach one million young people by 2030. This is a rare opportunity to shape and lead a philanthropy and major gifts function at a fast-growing, values-led charity with a powerful mission and an already impressive roster of long-term corporate partners. About The Talent Foundry Since 2009, we've helped nearly 700,000 young people aged 7-18 from underserved backgrounds discover their talents, build confidence, and develop the skills they need to succeed in education and work. We do this through free, high-quality employability programmes delivered in over 600 schools each year, in long-term partnership with employers including Barclays LifeSkills, KPMG, M&G plc, Network Rail, ICAEW and the NHS. We're ambitious, inclusive and inquisitive; and we're just getting started. The role This is a strategic and hands-on position, perfect for a fundraiser who loves building something new. You'll lead the development of new income streams, grow philanthropic and major gifts support, and work closely with senior leadership to strengthen the organisation's long-term financial sustainability. You'll also line manage a newly formed team including a Fundraising Manager and a Marketing & Communications Manager, so experience of coaching and developing people is important. About you You'll have direct UK charity fundraising experience and a strong track record of securing six-figure income through trusts and foundations, major gifts or corporate foundations. You'll be an outstanding communicator, a collaborative colleague and someone who genuinely cares about social mobility. Lived experience of the challenges faced by young people from underserved backgrounds is warmly welcomed, though not essential. The details Hybrid: home-based with 2-3 days per month in London £45,000-£50,000 per annum 37.5 hours per week (0.8 FTE considered) 28 days annual leave plus bank holidays £500 learning & development budget, Employee Assistance Programme, cycle to work scheme, enhanced maternity package (after three years), pension, quarterly team days, and your birthday off How to apply Please send a copy of your CV or profile to Philippa Randle at Charity People as the first step. If your experience aligns with what we're looking for, we'll share full details on how to complete your formal application. If you need any adjustments to the application process, please let us know, we want every candidate to have a fair opportunity to shine . A note on AI We embrace innovative technology in our work, and you're welcome to use AI tools to help structure or refine your application. But we want to hear you ; your voice, your experiences, your story. AI works best as an editor, not a ghostwriter. Please don't ask AI to write your application from scratch or copy and paste generated answers. Beyond losing the chance to show us what makes you right for this role, we've found that AI-generated applications often contain inaccuracies and any incorrect information will result in your application being discounted. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Apr 03, 2026
Full time
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
