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customer experience workshop lead
RecruitmentRevolution.com
Remote Travel Business Development Coach - Travel Specialist
RecruitmentRevolution.com
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 03, 2026
Full time
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
NMS Recruit Ltd
Service Advisor
NMS Recruit Ltd Leicester, Leicestershire
Looking to work with some of the most recognised car brands in the world? Keep reading! We're currently collaborating with a leading main dealer group, who represent some of the most well-known and innovative brands in the automotive industry. They're currently looking for a Service Advisor to join their high-pace, high-performance dealership based in Leicester. As a Service Advisor, you'll be the go-to link between customers and the workshop. You'll be managing bookings, providing updates, and ensuring every customer leaves with a first-class experience. This is a fantastic opportunity to join an inclusive, supportive team representing some of the most exciting brands in the industry. We're looking for someone who can deliver outstanding customer service, is highly organised and thrives in a fast-paced environment. The successful candidate will have strong communication skills, an entrepreneurial mindset and a first-class work ethic. We need you to bring energy, enthusiasm, and a willingness to learn. The Requirements: Previous experience in an automotive environment is preferred, but not essential World-class customer service skills Genuine passion for the automotive industry is essential Ability to work under pressure and to given timescales Highly motivated with an excellent level of presentation skills The Package: Basic salary of 29,415 and a bonus scheme based on customer service and up-selling Working pattern of Monday to Friday, 8AM to 6PM Access to progression opportunities with a business known for nurturing and developing internal talent Excellent benefits package, including high earning potential, employee car schemes, expert training, recognition and long-service rewards and a high-spec workshop environment Manufacturer based training and accreditation provided If you're an experienced Service Advisor who is looking for a new challenge at a business who can help push them to the next level in their career, then this is the role for you. Apply today and a member of our recruitment team will reach out. If you're an automotive professional who doesn't reach the exact requirements for this role, we're confident given our experience and contacts within the motor trade, that we can present you some alternative options. Please contact Rob at NMS Recruit so we can work together and help find your next venture. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Apr 03, 2026
Full time
Looking to work with some of the most recognised car brands in the world? Keep reading! We're currently collaborating with a leading main dealer group, who represent some of the most well-known and innovative brands in the automotive industry. They're currently looking for a Service Advisor to join their high-pace, high-performance dealership based in Leicester. As a Service Advisor, you'll be the go-to link between customers and the workshop. You'll be managing bookings, providing updates, and ensuring every customer leaves with a first-class experience. This is a fantastic opportunity to join an inclusive, supportive team representing some of the most exciting brands in the industry. We're looking for someone who can deliver outstanding customer service, is highly organised and thrives in a fast-paced environment. The successful candidate will have strong communication skills, an entrepreneurial mindset and a first-class work ethic. We need you to bring energy, enthusiasm, and a willingness to learn. The Requirements: Previous experience in an automotive environment is preferred, but not essential World-class customer service skills Genuine passion for the automotive industry is essential Ability to work under pressure and to given timescales Highly motivated with an excellent level of presentation skills The Package: Basic salary of 29,415 and a bonus scheme based on customer service and up-selling Working pattern of Monday to Friday, 8AM to 6PM Access to progression opportunities with a business known for nurturing and developing internal talent Excellent benefits package, including high earning potential, employee car schemes, expert training, recognition and long-service rewards and a high-spec workshop environment Manufacturer based training and accreditation provided If you're an experienced Service Advisor who is looking for a new challenge at a business who can help push them to the next level in their career, then this is the role for you. Apply today and a member of our recruitment team will reach out. If you're an automotive professional who doesn't reach the exact requirements for this role, we're confident given our experience and contacts within the motor trade, that we can present you some alternative options. Please contact Rob at NMS Recruit so we can work together and help find your next venture. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Apex Resource Management
FMEA Engineer
Apex Resource Management
FMEA Engineer Location: Coventry Contract: 6 month contract Outside IR35 Role Summary The FMEA Engineer will act as a subject matter expert in the application of Failure Mode and Effects Analysis across engineering and manufacturing activities. The FMEA Engineer will support the development and deployment of best practice tools, systems, and methodologies to strengthen proactive risk identification, failure prevention, and operational control. Working within a specialist engineering team, the FMEA Engineer will collaborate closely with R&D, quality, and manufacturing functions to ensure product and process reliability is maintained throughout development and production phases. The role will utilise structured analysis techniques and data-driven insights to support robust decision-making and minimise risk exposure across programmes. Role & Responsibilities • Lead and facilitate structured FMEA workshops with cross-functional engineering, manufacturing, and quality teams • Create, maintain, and update DFMEAs and PFMEAs ensuring alignment with evolving designs, manufacturing processes, and quality documentation • Identify high-risk failure modes and drive prioritisation of mitigation actions across engineering teams • Coordinate corrective and preventive actions to reduce risk and ensure continuous improvement • Ensure all FMEA activities comply with AIAG-VDA standards and relevant customer-specific requirements • Collaborate with engineering, manufacturing, and quality stakeholders to maintain a shared understanding of risks and controls • Produce progress reports highlighting risk status, mitigation progress, and programme insights • Manage FMEA tools, templates, and digital platforms to ensure data integrity and consistency • Review supplier FMEAs and engage with customers to ensure risk management expectations are met • Promote a proactive culture of risk prevention and continuous improvement across engineering teams Requirements Of The Role • Proven experience working as an FMEA Engineer or leading FMEA activities within automotive, battery, or advanced manufacturing environments • Strong knowledge of APQP processes, risk management frameworks, and structured problem-solving methodologies • Experience applying AIAG-VDA FMEA standards and maintaining compliant FMEA documentation • Skilled in facilitating technical workshops and engaging cross-functional stakeholders • Experience using digital FMEA platforms such as APIS-IQ or similar systems • Background working within complex engineering programme environments • Familiarity with battery systems, electrified powertrains, or advanced propulsion technologies • Exposure to digital quality tools or model-based systems engineering methodologies • Strong analytical mindset with the ability to interpret data and identify risk patterns • Excellent communication, collaboration, and stakeholder management skills expected of a FMEA Engineer. Apply Now If you are an experienced FMEA Engineer looking to support proactive risk analysis and quality improvement within advanced engineering environments, we would welcome your application. Please note, this role is deemed outside of IR35 you will be operating as a Limited company Contractor.
Apr 03, 2026
Contractor
FMEA Engineer Location: Coventry Contract: 6 month contract Outside IR35 Role Summary The FMEA Engineer will act as a subject matter expert in the application of Failure Mode and Effects Analysis across engineering and manufacturing activities. The FMEA Engineer will support the development and deployment of best practice tools, systems, and methodologies to strengthen proactive risk identification, failure prevention, and operational control. Working within a specialist engineering team, the FMEA Engineer will collaborate closely with R&D, quality, and manufacturing functions to ensure product and process reliability is maintained throughout development and production phases. The role will utilise structured analysis techniques and data-driven insights to support robust decision-making and minimise risk exposure across programmes. Role & Responsibilities • Lead and facilitate structured FMEA workshops with cross-functional engineering, manufacturing, and quality teams • Create, maintain, and update DFMEAs and PFMEAs ensuring alignment with evolving designs, manufacturing processes, and quality documentation • Identify high-risk failure modes and drive prioritisation of mitigation actions across engineering teams • Coordinate corrective and preventive actions to reduce risk and ensure continuous improvement • Ensure all FMEA activities comply with AIAG-VDA standards and relevant customer-specific requirements • Collaborate with engineering, manufacturing, and quality stakeholders to maintain a shared understanding of risks and controls • Produce progress reports highlighting risk status, mitigation progress, and programme insights • Manage FMEA tools, templates, and digital platforms to ensure data integrity and consistency • Review supplier FMEAs and engage with customers to ensure risk management expectations are met • Promote a proactive culture of risk prevention and continuous improvement across engineering teams Requirements Of The Role • Proven experience working as an FMEA Engineer or leading FMEA activities within automotive, battery, or advanced manufacturing environments • Strong knowledge of APQP processes, risk management frameworks, and structured problem-solving methodologies • Experience applying AIAG-VDA FMEA standards and maintaining compliant FMEA documentation • Skilled in facilitating technical workshops and engaging cross-functional stakeholders • Experience using digital FMEA platforms such as APIS-IQ or similar systems • Background working within complex engineering programme environments • Familiarity with battery systems, electrified powertrains, or advanced propulsion technologies • Exposure to digital quality tools or model-based systems engineering methodologies • Strong analytical mindset with the ability to interpret data and identify risk patterns • Excellent communication, collaboration, and stakeholder management skills expected of a FMEA Engineer. Apply Now If you are an experienced FMEA Engineer looking to support proactive risk analysis and quality improvement within advanced engineering environments, we would welcome your application. Please note, this role is deemed outside of IR35 you will be operating as a Limited company Contractor.
Tru Talent
Assistant Bodyshop Manager
Tru Talent
Assistant Bodyshop Manager Location: Reading Salary: Up to £55,000 per annum (Negotiable) / £65K+ with bonuses Hours: Monday to Friday, 45 hours per week Benefits: 30 days holiday, Achievable Bonus Structure, career progression opportunities and more We're looking for a proactive and hands-on Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager to support the day-to-day operations of a busy, high-performing accident repair centre in Berkshire. This role is ideal for an experienced team leader or senior technician/estimator ready to step into management, or an existing assistant manager looking to grow within a forward-thinking business. Working closely with the General Bodyshop Manager, you will help drive performance, maintain high standards, and ensure a seamless customer journey from estimate to delivery. This is a fantastic opportunity to join a customer-focused organisation that values development, teamwork, and operational excellence. Key Responsibilities of an Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager: Support the Bodyshop Manager in overseeing daily workshop operations Assist in managing productivity, efficiency, and workshop flow Ensure repairs are completed to manufacturer and industry standards Monitor quality control and help maintain high levels of workmanship Support team leadership including technicians, painters, estimators, and admin staff Assist with staff training, development, and performance management Help manage job allocation, work prioritisation, and turnaround times Maintain excellent customer service and handle queries or complaints professionally Ensure compliance with health & safety regulations and company policies Support cost control across labour, parts, paint, and materials Skills and Experience for an Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager: Previous experience within an automotive bodyshop or accident repair centre Experience in a supervisory, team leader, or senior technician/estimator role Strong knowledge of bodyshop processes including panel, paint, and estimating Good organisational and problem-solving skills Ability to motivate and support a diverse team Understanding of KPIs, productivity, and workshop efficiency Experience using Audatex or similar estimating systems preferred Strong communication and customer service skills If you're an ambitious Bodyshop Supervisor / Senior Technician / Estimator looking to progress into management, or an established Assistant Bodyshop Manager seeking a new challenge, this is your opportunity to take the next step in your career. Click 'Apply Now' to take the next step in your career INDBS
Apr 03, 2026
Full time
Assistant Bodyshop Manager Location: Reading Salary: Up to £55,000 per annum (Negotiable) / £65K+ with bonuses Hours: Monday to Friday, 45 hours per week Benefits: 30 days holiday, Achievable Bonus Structure, career progression opportunities and more We're looking for a proactive and hands-on Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager to support the day-to-day operations of a busy, high-performing accident repair centre in Berkshire. This role is ideal for an experienced team leader or senior technician/estimator ready to step into management, or an existing assistant manager looking to grow within a forward-thinking business. Working closely with the General Bodyshop Manager, you will help drive performance, maintain high standards, and ensure a seamless customer journey from estimate to delivery. This is a fantastic opportunity to join a customer-focused organisation that values development, teamwork, and operational excellence. Key Responsibilities of an Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager: Support the Bodyshop Manager in overseeing daily workshop operations Assist in managing productivity, efficiency, and workshop flow Ensure repairs are completed to manufacturer and industry standards Monitor quality control and help maintain high levels of workmanship Support team leadership including technicians, painters, estimators, and admin staff Assist with staff training, development, and performance management Help manage job allocation, work prioritisation, and turnaround times Maintain excellent customer service and handle queries or complaints professionally Ensure compliance with health & safety regulations and company policies Support cost control across labour, parts, paint, and materials Skills and Experience for an Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager: Previous experience within an automotive bodyshop or accident repair centre Experience in a supervisory, team leader, or senior technician/estimator role Strong knowledge of bodyshop processes including panel, paint, and estimating Good organisational and problem-solving skills Ability to motivate and support a diverse team Understanding of KPIs, productivity, and workshop efficiency Experience using Audatex or similar estimating systems preferred Strong communication and customer service skills If you're an ambitious Bodyshop Supervisor / Senior Technician / Estimator looking to progress into management, or an established Assistant Bodyshop Manager seeking a new challenge, this is your opportunity to take the next step in your career. Click 'Apply Now' to take the next step in your career INDBS
MAINSTAY RECRUITMENT SOLUTIONS LTD
Senior Performance Improvement Manager
MAINSTAY RECRUITMENT SOLUTIONS LTD Bletchley, Buckinghamshire
Senior Performance Improvement Manager Location : Home based with frequent travel across the Midlands, Southern England, South Coast sites and regular meetings at Birmingham office locations Salary : 60,000 - 70,000 plus bonus, 5,200 car allowance and benefits Role Overview An established organisation supporting Service Family accommodation across the UK is seeking a Senior Performance Improvement Manager to help drive service improvement, operational efficiency and innovation across a large and complex contract portfolio. This is a high-impact role focused on identifying smarter ways of working, improving customer outcomes and helping operational teams deliver a better overall service. Working closely with the Continuous Improvement Lead and teams across housing, facilities management and home insurance, you will play a key role in shaping new ways of working and identifying opportunities for change. The role requires someone who is naturally curious, analytical and comfortable challenging existing processes in order to drive better outcomes. This is not a people management role, but it does require someone who can work independently, build strong relationships and bring energy, enthusiasm and fresh thinking into the business. You will use data, operational insight and research to identify opportunities for improvement, recommend new technologies and support the development of more effective ways of working. The successful candidate will be someone who enjoys problem solving, is highly comfortable with numbers and reporting, and has the confidence to work closely with stakeholders across all levels of the business. Attitude is key here. The business is looking for someone dynamic, forward-thinking and keen to learn, with the ability to spot opportunities that others may miss. Key Responsibilities Identify, develop and deliver performance improvement initiatives across housing, FM, home insurance and operational service delivery functions Analyse KPI performance, operational data, customer feedback and service trends to identify areas for improvement Investigate root causes of underperformance and identify sustainable, long-term solutions Use data and numerical analysis to prioritise opportunities based on operational impact, customer benefit and commercial value Research, identify and recommend new technologies, systems, reporting tools and innovative approaches to improve service delivery Support the introduction of new processes, systems and ways of working that improve efficiency and customer outcomes Work closely with the Continuous Improvement Lead and operational teams to shape and deliver improvement plans Develop business cases for change, clearly outlining the rationale, expected benefits and return on investment Facilitate workshops, improvement sessions and problem-solving meetings with operational stakeholders Challenge existing ways of working constructively and encourage teams to think differently about service delivery and performance Improve data visibility, reporting capability and performance tracking across the business Produce clear and detailed reports, presentations and dashboards for senior stakeholders Use Microsoft Excel and other Microsoft 365 tools to analyse performance data and present findings Support the development and refinement of KPIs, service measures and reporting frameworks Monitor the success of improvement initiatives, ensuring that changes are embedded and benefits are sustained over time Build strong relationships across operational teams, support functions and senior leadership groups Represent the function at meetings, providing clear updates, recommendations and insight-led reporting Maintain a positive and professional image with key external stakeholders and client representatives Essential Requirements Proven experience within a performance improvement, business improvement, continuous improvement or operational excellence role Strong analytical capability with the ability to interpret large volumes of data and identify trends, risks and opportunities Advanced Microsoft Excel skills and strong understanding of Microsoft 365 tools Experience using data, reporting and numerical analysis to support business decisions and prioritise improvement activity Comfortable researching and identifying new technologies, systems and innovative ways of working Ability to develop business cases, reports and presentations for senior stakeholders Experience facilitating workshops, problem-solving sessions and improvement meetings Strong communication skills with the ability to influence, challenge and engage stakeholders at all levels Highly organised with the ability to manage multiple projects and priorities simultaneously Self-motivated, proactive and able to work independently without the need for direct supervision Strong commercial awareness and the ability to balance customer, operational and financial priorities Degree educated or able to demonstrate a similar level of academic capability Full UK driving licence and willingness to travel frequently across Southern England and to Birmingham office locations Ability to obtain and maintain SC Clearance Desirable Background Experience within housing, facilities management, property services, insurance or customer-focused operational environments Experience using Power BI or similar reporting and visualisation tools Knowledge of continuous improvement methodologies such as Lean, Six Sigma or process mapping Experience working within complex, multi-site or contract-led environments Previous exposure to public sector, defence or accommodation-related contracts Benefits Bonus 5,200 car allowance 25 days annual leave 6% matched pension contribution Private medical cover for self and partner Life assurance at 2x annual salary One professional subscription paid per year
Apr 03, 2026
Full time
Senior Performance Improvement Manager Location : Home based with frequent travel across the Midlands, Southern England, South Coast sites and regular meetings at Birmingham office locations Salary : 60,000 - 70,000 plus bonus, 5,200 car allowance and benefits Role Overview An established organisation supporting Service Family accommodation across the UK is seeking a Senior Performance Improvement Manager to help drive service improvement, operational efficiency and innovation across a large and complex contract portfolio. This is a high-impact role focused on identifying smarter ways of working, improving customer outcomes and helping operational teams deliver a better overall service. Working closely with the Continuous Improvement Lead and teams across housing, facilities management and home insurance, you will play a key role in shaping new ways of working and identifying opportunities for change. The role requires someone who is naturally curious, analytical and comfortable challenging existing processes in order to drive better outcomes. This is not a people management role, but it does require someone who can work independently, build strong relationships and bring energy, enthusiasm and fresh thinking into the business. You will use data, operational insight and research to identify opportunities for improvement, recommend new technologies and support the development of more effective ways of working. The successful candidate will be someone who enjoys problem solving, is highly comfortable with numbers and reporting, and has the confidence to work closely with stakeholders across all levels of the business. Attitude is key here. The business is looking for someone dynamic, forward-thinking and keen to learn, with the ability to spot opportunities that others may miss. Key Responsibilities Identify, develop and deliver performance improvement initiatives across housing, FM, home insurance and operational service delivery functions Analyse KPI performance, operational data, customer feedback and service trends to identify areas for improvement Investigate root causes of underperformance and identify sustainable, long-term solutions Use data and numerical analysis to prioritise opportunities based on operational impact, customer benefit and commercial value Research, identify and recommend new technologies, systems, reporting tools and innovative approaches to improve service delivery Support the introduction of new processes, systems and ways of working that improve efficiency and customer outcomes Work closely with the Continuous Improvement Lead and operational teams to shape and deliver improvement plans Develop business cases for change, clearly outlining the rationale, expected benefits and return on investment Facilitate workshops, improvement sessions and problem-solving meetings with operational stakeholders Challenge existing ways of working constructively and encourage teams to think differently about service delivery and performance Improve data visibility, reporting capability and performance tracking across the business Produce clear and detailed reports, presentations and dashboards for senior stakeholders Use Microsoft Excel and other Microsoft 365 tools to analyse performance data and present findings Support the development and refinement of KPIs, service measures and reporting frameworks Monitor the success of improvement initiatives, ensuring that changes are embedded and benefits are sustained over time Build strong relationships across operational teams, support functions and senior leadership groups Represent the function at meetings, providing clear updates, recommendations and insight-led reporting Maintain a positive and professional image with key external stakeholders and client representatives Essential Requirements Proven experience within a performance improvement, business improvement, continuous improvement or operational excellence role Strong analytical capability with the ability to interpret large volumes of data and identify trends, risks and opportunities Advanced Microsoft Excel skills and strong understanding of Microsoft 365 tools Experience using data, reporting and numerical analysis to support business decisions and prioritise improvement activity Comfortable researching and identifying new technologies, systems and innovative ways of working Ability to develop business cases, reports and presentations for senior stakeholders Experience facilitating workshops, problem-solving sessions and improvement meetings Strong communication skills with the ability to influence, challenge and engage stakeholders at all levels Highly organised with the ability to manage multiple projects and priorities simultaneously Self-motivated, proactive and able to work independently without the need for direct supervision Strong commercial awareness and the ability to balance customer, operational and financial priorities Degree educated or able to demonstrate a similar level of academic capability Full UK driving licence and willingness to travel frequently across Southern England and to Birmingham office locations Ability to obtain and maintain SC Clearance Desirable Background Experience within housing, facilities management, property services, insurance or customer-focused operational environments Experience using Power BI or similar reporting and visualisation tools Knowledge of continuous improvement methodologies such as Lean, Six Sigma or process mapping Experience working within complex, multi-site or contract-led environments Previous exposure to public sector, defence or accommodation-related contracts Benefits Bonus 5,200 car allowance 25 days annual leave 6% matched pension contribution Private medical cover for self and partner Life assurance at 2x annual salary One professional subscription paid per year
Senior Product Manager- Nitro
QBS Software
Position As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following: Deliver on the Vendor s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.) Global lead for the vendor but responsible to deliver on set territory, UK&I Plan growth strategies and support marketing events Create GTM strategy regionally and support local Product Managers to execute Invoice a minimum of £30k in MDF for the vendor quarterly Maintain NR % Growth according to company budget every year, i.e. 15%+ Increase the company s success and develop a sustainable strategy within your category Proactively manage the vendor relationship Identify suspects, prospects and drive deal registrations Organise enablement sessions with resellers and support local product managers to do so Engage regularly with top customers for your vendor Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing Strategic planning, development, and management of the respective category with a clear 3-year roadmap Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors) Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder Arrange sales and technical training (promote USP) Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners Identify, qualify and on-board new strategic partners and effectively manage the deal registration process Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP) Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.) Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors Build and develop a solid reoccurring channel of business for both the vendor and QBS Define, monitor and control of the category relevant KPIs to achieve the OKRs Keep up to date with knowledge of the company s product portfolio To work within a team and ensure a pleasant working environment To continually keep abreast of new procedures and implement when necessary Any other tasks that may occur from day to day within the department Requirements What You'll Bring: 2-3 years experience in product management or similar roles Knowledge of the market and industry Proven track record exceeding sales targets gained in a similar environment Experience and proven ability on analysis, positioning, promoting vendor products to market Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues Great people/collaborative skills paired with a high level of assertiveness Proficient with Microsoft office Other information Benefits: £54,633 per annum Discretionary bonus scheme Excellent contributory pension scheme Private medical insurance Healthcare scheme Cycle to Work scheme Life cover Online retails discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
Apr 03, 2026
Full time
Position As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following: Deliver on the Vendor s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.) Global lead for the vendor but responsible to deliver on set territory, UK&I Plan growth strategies and support marketing events Create GTM strategy regionally and support local Product Managers to execute Invoice a minimum of £30k in MDF for the vendor quarterly Maintain NR % Growth according to company budget every year, i.e. 15%+ Increase the company s success and develop a sustainable strategy within your category Proactively manage the vendor relationship Identify suspects, prospects and drive deal registrations Organise enablement sessions with resellers and support local product managers to do so Engage regularly with top customers for your vendor Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing Strategic planning, development, and management of the respective category with a clear 3-year roadmap Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors) Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder Arrange sales and technical training (promote USP) Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners Identify, qualify and on-board new strategic partners and effectively manage the deal registration process Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP) Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.) Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors Build and develop a solid reoccurring channel of business for both the vendor and QBS Define, monitor and control of the category relevant KPIs to achieve the OKRs Keep up to date with knowledge of the company s product portfolio To work within a team and ensure a pleasant working environment To continually keep abreast of new procedures and implement when necessary Any other tasks that may occur from day to day within the department Requirements What You'll Bring: 2-3 years experience in product management or similar roles Knowledge of the market and industry Proven track record exceeding sales targets gained in a similar environment Experience and proven ability on analysis, positioning, promoting vendor products to market Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues Great people/collaborative skills paired with a high level of assertiveness Proficient with Microsoft office Other information Benefits: £54,633 per annum Discretionary bonus scheme Excellent contributory pension scheme Private medical insurance Healthcare scheme Cycle to Work scheme Life cover Online retails discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
Staffline
Bench Joiner/Cabinet maker
Staffline Husbands Bosworth, Leicestershire
Great opportunity to work as a Skilled Bench Joiner for our client's company, a successful joinery/cabinetry Manufacturer, specialising in high-quality individual Bespoke Joinery Contracts. Staffline is recruiting for Skilled Bench Joiner to work in Husbands Bosworth. Vacancies available and working hours: This is a permanent, full-time role working fixed days shift and the hours of work are: 7am - 3:45 pm The rate of pay is £17.50 per hour and overtime paid at £26.25 per hourr (over 40hrs), Sundays are paid at £35 per hour. Experience in a similar role required Your Time at Work We require Skilled Bench Hand Joiners for our workshop. The ideal candidate will be experienced, highly skilled, have an eye for detail, and a desire to produce high-quality Joinery and Cabinetry. This role will require bench joinery. Our Perfect Worker Our perfect worker will have a great eye for detail and be reliable. Experience in a bench joiner role is required. MUST have experience in bespoke joinery. Eye for the details. Key Information and Benefits - Earn £17.50 - £26.25 per hour - Canteen on site - Free car parking on site About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Apr 03, 2026
Full time
Great opportunity to work as a Skilled Bench Joiner for our client's company, a successful joinery/cabinetry Manufacturer, specialising in high-quality individual Bespoke Joinery Contracts. Staffline is recruiting for Skilled Bench Joiner to work in Husbands Bosworth. Vacancies available and working hours: This is a permanent, full-time role working fixed days shift and the hours of work are: 7am - 3:45 pm The rate of pay is £17.50 per hour and overtime paid at £26.25 per hourr (over 40hrs), Sundays are paid at £35 per hour. Experience in a similar role required Your Time at Work We require Skilled Bench Hand Joiners for our workshop. The ideal candidate will be experienced, highly skilled, have an eye for detail, and a desire to produce high-quality Joinery and Cabinetry. This role will require bench joinery. Our Perfect Worker Our perfect worker will have a great eye for detail and be reliable. Experience in a bench joiner role is required. MUST have experience in bespoke joinery. Eye for the details. Key Information and Benefits - Earn £17.50 - £26.25 per hour - Canteen on site - Free car parking on site About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Spire Healthcare
Primary Care Relationship Manager
Spire Healthcare Wrecclesham, Surrey
Spire Healthcare Spire Clare Park (Farnham), Spire Dunedin (Reading), Spire Thames Valley (Slough) Primary Care Relationship Manager / GP Liaison Officer Full-Time, 37.5 Hours per Week 3 Months FTC We are seeking a confident, motivated Primary Care Relationship Manager/GP Liaison Officer to strengthen our engagement with GP practices and primary care networks across three hospitals. This is a field-based role requiring travel between sites, with a car allowance provided. This role is a full-time position, on an initial 3-month fixed term contract. Duties & Responsibilities: Plan and deliver a Primary Care engagement programme targeting GP practices and other primary care professionals. Develop and implement education programmes, including clinical workshops, seminars, and events for GPs, PCNs, ICBs, AHPs, and patient groups. Collaborate with central teams to execute email campaigns and events. Generate leads and build strong relationships through networking, liaison, and face-to-face meetings with key stakeholders. Promote Spire services to GP practices and secure referral work. Act as a subject matter expert on Primary Care relations, resolving referral and communication issues. Collaborate with central teams on email campaigns and events. Maintain and update CRM records, logging contacts and producing monthly activity reports. Analyse referral data to measure outcomes and identify new opportunities. Represent Spire Healthcare as an ambassador within the primary care community. Support patient awareness events and other business development activities. Be flexible for evening/weekend work and travel within the hub's catchment area. Who we're looking for: Essential: Previous experience as a Primary Care Relationship Manager or GP Liaison Officer (mandatory) Proven field sales experience in a healthcare or corporate setting. Strong track record in customer relationship management and achieving results. Excellent organisational skills, event planning and management. Confident communicator with excellent presentation skills. Working knowledge of NHS primary care infrastructure and strategy. Full Driving License. Desirable: Educated to GCSE 'A' level or equivalent. Good understanding of medical terminology. Working Hours : Monday - Friday, 09:00 - 17:00. Please note this is a field sales role and flexibility will be required to deliver events. Contract : 3-month fixed term contract Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Competitive salary & car allowance Private medical insurance Free Bupa Wellness Screening Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 100 retailers Life assurance We commit to our employees' well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. For us, it's more than just treating patients; it's about looking after people.
Apr 03, 2026
Contractor
Spire Healthcare Spire Clare Park (Farnham), Spire Dunedin (Reading), Spire Thames Valley (Slough) Primary Care Relationship Manager / GP Liaison Officer Full-Time, 37.5 Hours per Week 3 Months FTC We are seeking a confident, motivated Primary Care Relationship Manager/GP Liaison Officer to strengthen our engagement with GP practices and primary care networks across three hospitals. This is a field-based role requiring travel between sites, with a car allowance provided. This role is a full-time position, on an initial 3-month fixed term contract. Duties & Responsibilities: Plan and deliver a Primary Care engagement programme targeting GP practices and other primary care professionals. Develop and implement education programmes, including clinical workshops, seminars, and events for GPs, PCNs, ICBs, AHPs, and patient groups. Collaborate with central teams to execute email campaigns and events. Generate leads and build strong relationships through networking, liaison, and face-to-face meetings with key stakeholders. Promote Spire services to GP practices and secure referral work. Act as a subject matter expert on Primary Care relations, resolving referral and communication issues. Collaborate with central teams on email campaigns and events. Maintain and update CRM records, logging contacts and producing monthly activity reports. Analyse referral data to measure outcomes and identify new opportunities. Represent Spire Healthcare as an ambassador within the primary care community. Support patient awareness events and other business development activities. Be flexible for evening/weekend work and travel within the hub's catchment area. Who we're looking for: Essential: Previous experience as a Primary Care Relationship Manager or GP Liaison Officer (mandatory) Proven field sales experience in a healthcare or corporate setting. Strong track record in customer relationship management and achieving results. Excellent organisational skills, event planning and management. Confident communicator with excellent presentation skills. Working knowledge of NHS primary care infrastructure and strategy. Full Driving License. Desirable: Educated to GCSE 'A' level or equivalent. Good understanding of medical terminology. Working Hours : Monday - Friday, 09:00 - 17:00. Please note this is a field sales role and flexibility will be required to deliver events. Contract : 3-month fixed term contract Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Competitive salary & car allowance Private medical insurance Free Bupa Wellness Screening Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 100 retailers Life assurance We commit to our employees' well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. For us, it's more than just treating patients; it's about looking after people.
Kolt Recruitment LTD
Bodyshop Manager
Kolt Recruitment LTD Slough, Berkshire
kolt recruitment are looking for a bodyshop manager for a busy and well-established accident repair centre based in Slough. This is an excellent opportunity for an experienced bodyshop professional to take full responsibility for the day-to-day running of a high-volume repair centre, leading a skilled team and driving performance. Key responsibilities: Oversee all workshop operations, ensuring efficiency and productivity targets are met Manage and motivate a team of technicians, painters, and support staff Ensure all repairs are completed to manufacturer and industry standards Monitor workflow, job allocation, and turnaround times Maintain strong relationships with customers, insurers, and suppliers Ensure compliance with health and safety regulations Drive profitability, performance, and continuous improvement across the site Requirements: Proven experience as a bodyshop manager or senior supervisor within an accident repair centre Strong knowledge of bodyshop operations, repair processes, and industry standards Excellent leadership and team management skills Ability to work in a fast-paced, high-pressure environment Strong organisational and communication skills Focused on delivering high-quality work and excellent customer service If you're looking for a leadership role within a reputable accident repair centre where you can make a real impact, apply today. Kolt Recruitment are a leading specialist in automotive recruitment.
Apr 03, 2026
Full time
kolt recruitment are looking for a bodyshop manager for a busy and well-established accident repair centre based in Slough. This is an excellent opportunity for an experienced bodyshop professional to take full responsibility for the day-to-day running of a high-volume repair centre, leading a skilled team and driving performance. Key responsibilities: Oversee all workshop operations, ensuring efficiency and productivity targets are met Manage and motivate a team of technicians, painters, and support staff Ensure all repairs are completed to manufacturer and industry standards Monitor workflow, job allocation, and turnaround times Maintain strong relationships with customers, insurers, and suppliers Ensure compliance with health and safety regulations Drive profitability, performance, and continuous improvement across the site Requirements: Proven experience as a bodyshop manager or senior supervisor within an accident repair centre Strong knowledge of bodyshop operations, repair processes, and industry standards Excellent leadership and team management skills Ability to work in a fast-paced, high-pressure environment Strong organisational and communication skills Focused on delivering high-quality work and excellent customer service If you're looking for a leadership role within a reputable accident repair centre where you can make a real impact, apply today. Kolt Recruitment are a leading specialist in automotive recruitment.
Sytner
Audi Workshop Controller
Sytner City, Derby
Sytner Derby Audi are looking for confident, highly motivated, enthusiastic and experienced Workshop Controller to support the Service Department in running an efficient and driven workshop. Our ambition is to provide our customers with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by industry leading training and development. As part of the Sytner Group we are a company that is committed to developing your long-term career within our business. As an experienced Workshop Controller, you will need to be skilled in all aspects of running a high-volume prestige workshop that operates over 2 locations and has its own Battery Competency Centre operation; in addition to dealing with our retail customers, internal preparation, we also deal with AUDI Breakdowns. Preference will be given to candidates currently operating in a similar role. You must be able to demonstrate an ability to ensure repairs are 'Fixed First Visit' in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess the drive to succeed, excellent communication skills, the ability to manage and a passion with enthusiasm to work with this prestigious brand. We demand the highest of standards from our Team, and in return you can expect a good working environment, and a remuneration package designed to reward outstanding performance. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 03, 2026
Full time
Sytner Derby Audi are looking for confident, highly motivated, enthusiastic and experienced Workshop Controller to support the Service Department in running an efficient and driven workshop. Our ambition is to provide our customers with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by industry leading training and development. As part of the Sytner Group we are a company that is committed to developing your long-term career within our business. As an experienced Workshop Controller, you will need to be skilled in all aspects of running a high-volume prestige workshop that operates over 2 locations and has its own Battery Competency Centre operation; in addition to dealing with our retail customers, internal preparation, we also deal with AUDI Breakdowns. Preference will be given to candidates currently operating in a similar role. You must be able to demonstrate an ability to ensure repairs are 'Fixed First Visit' in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess the drive to succeed, excellent communication skills, the ability to manage and a passion with enthusiasm to work with this prestigious brand. We demand the highest of standards from our Team, and in return you can expect a good working environment, and a remuneration package designed to reward outstanding performance. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Kolt Recruitment LTD
Vehicle Damage Assessor
Kolt Recruitment LTD Slough, Berkshire
kolt recruitment are looking for a vda for a busy and well-established accident repair centre based in Slough. This is a fantastic opportunity for an experienced vehicle damage assessor to join a high-performing team, playing a key role in ensuring accurate estimates and efficient repair processes. Key responsibilities: Carry out detailed vehicle damage assessments and prepare accurate repair estimates Liaise with insurers, engineers, and customers regarding repair costs and authorisations Ensure all estimates are compliant with industry standards and insurer requirements Monitor repair progress and update estimates where required Work closely with the workshop team to ensure smooth workflow and efficiency Maintain strong customer service throughout the repair process Requirements: Previous experience as a VDA / Estimator within an accident repair centre Strong knowledge of bodyshop processes and repair techniques Experience using estimating systems such as Audatex, GT Motive, or similar Excellent attention to detail and organisational skills Strong communication skills and ability to manage stakeholder relationships ATA accreditation preferred but not essential If you're an experienced VDA looking to join a reputable accident repair centre with strong earning potential, apply today. Kolt Recruitment are a leading specialist in automotive recruitment.
Apr 03, 2026
Full time
kolt recruitment are looking for a vda for a busy and well-established accident repair centre based in Slough. This is a fantastic opportunity for an experienced vehicle damage assessor to join a high-performing team, playing a key role in ensuring accurate estimates and efficient repair processes. Key responsibilities: Carry out detailed vehicle damage assessments and prepare accurate repair estimates Liaise with insurers, engineers, and customers regarding repair costs and authorisations Ensure all estimates are compliant with industry standards and insurer requirements Monitor repair progress and update estimates where required Work closely with the workshop team to ensure smooth workflow and efficiency Maintain strong customer service throughout the repair process Requirements: Previous experience as a VDA / Estimator within an accident repair centre Strong knowledge of bodyshop processes and repair techniques Experience using estimating systems such as Audatex, GT Motive, or similar Excellent attention to detail and organisational skills Strong communication skills and ability to manage stakeholder relationships ATA accreditation preferred but not essential If you're an experienced VDA looking to join a reputable accident repair centre with strong earning potential, apply today. Kolt Recruitment are a leading specialist in automotive recruitment.
Embark Recruitment
Internal Sales Executive - Plant Hire
Embark Recruitment Enfield, Middlesex
This is your chance to step into a sales role with real variety and the backing of a respected name in the plant hire industry. You'll be at the heart of the action, handling customer enquiries, coordinating logistics and supporting the sales team. It's a hands-on position where your industry knowledge will shine and you'll be trusted to keep things running smoothly. There's plenty of room to grow too. You'll get the chance to sharpen your sales and customer management skills, with the potential to move up as the business expands. And with a team that knows the industry inside out, you'll always have the support and guidance you need. On top of that, you'll enjoy 24 days' holiday plus bank holidays, free on-site parking and a pension scheme. It's a solid package that gives you stability and the chance to build a long-term career. What you'll do You'll be busy creating and processing hire and sales enquiries, making sure customers get what they need, when they need it. You'll also be coordinating with depots, transport and workshops to keep everything on track. There's a strong admin element too, updating the CRM, keeping sales records accurate and tracking progress. And you'll be making outbound calls, following up on leads and using social media to find the right contacts. What you'll need Experience in internal sales or telesales, ideally in plant, access or tool hire, or construction equipment Strong organisational skills and a knack for managing multiple tasks Confident communicator who can build relationships with customers and colleagues alike About the company We've been around since 1981, offering plant, access and tool hire across the UK. In that time we've built a reputation for quality service and expert knowledge, making us a trusted name in the industry. If you've got experience in this field, you'll fit right in with their friendly, down-to-earth team. Please click the 'Apply' button.
Apr 03, 2026
Full time
This is your chance to step into a sales role with real variety and the backing of a respected name in the plant hire industry. You'll be at the heart of the action, handling customer enquiries, coordinating logistics and supporting the sales team. It's a hands-on position where your industry knowledge will shine and you'll be trusted to keep things running smoothly. There's plenty of room to grow too. You'll get the chance to sharpen your sales and customer management skills, with the potential to move up as the business expands. And with a team that knows the industry inside out, you'll always have the support and guidance you need. On top of that, you'll enjoy 24 days' holiday plus bank holidays, free on-site parking and a pension scheme. It's a solid package that gives you stability and the chance to build a long-term career. What you'll do You'll be busy creating and processing hire and sales enquiries, making sure customers get what they need, when they need it. You'll also be coordinating with depots, transport and workshops to keep everything on track. There's a strong admin element too, updating the CRM, keeping sales records accurate and tracking progress. And you'll be making outbound calls, following up on leads and using social media to find the right contacts. What you'll need Experience in internal sales or telesales, ideally in plant, access or tool hire, or construction equipment Strong organisational skills and a knack for managing multiple tasks Confident communicator who can build relationships with customers and colleagues alike About the company We've been around since 1981, offering plant, access and tool hire across the UK. In that time we've built a reputation for quality service and expert knowledge, making us a trusted name in the industry. If you've got experience in this field, you'll fit right in with their friendly, down-to-earth team. Please click the 'Apply' button.
OFWAT
Financial Economist, Principal Debt Specialist.
OFWAT
Join Ofwat's Risk and Return Team as a Financial Economist, Principal Debt Specialist. We have 1 Fixed Term contract until the end of December 2027 available, but it is also open to loans and secondments. Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We're Ofwat, the Water Services Regulation Authority - a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment. We also oversee the markets in the water sector to ensure they're working for customers. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. The Role We are seeking an experienced Financial Economist or Corporate Finance Debt Specialist to join our Risk & Return team within the Price Review Directorate. This role will play an important role in determining our methodology governing the allowed return on capital for PR29, which currently accounts for around a quarter of the average customer bill. Key deliverables In this role you will be expected to: Plan and prioritise your time - working to team-level and directorate-level milestones, and where new developments may require a change of course. Interpret and summarise financial data, arguments and analysis - for instance from company consultant reports and papers they reference. Curate data capture processes - maintain and respond to queries on the tables within data returns provided by companies on debt instruments. Conduct and commission financial analysis - for instance drawing on granular bond data to estimate cost of debt benchmarks to set the allowed cost of debt. Draft slide packs and documents - for instance drafting a discussion paper to inform a cost of debt workshop or consultation, or a slidepack for a discussion that helps Ofwat Board to decide whether to sign-off on a cost of debt policy proposal. Verbally present findings - for instance briefing the team's Director on the key findings of review work or analysis. Develop and interrogate Excel-based models - while not primarily a modelling role, it will likely involve some scrutiny of non-Ofwat models and may involve having a hand in developing in-house models to support our policy areas. Oversee junior staff time - the role is likely to involve managing the time of 1 junior colleague, and potentially more during peak periods (e.g. a graduate). Build relationships - in particular with other Risk & Return team members, and other Ofwat teams where there is thematic overlap, and external stakeholders such as counterparts in other regulators. Develop skills - to build on your existing base of financial knowledge and skills through taking on structured or unstructured learning opportunities. About You Below are some of the key essential experience, skills & knowledge required for this post: Lead criterion: Experience in applying financial economics and/or corporate finance to the analysis of debt pricing. Advanced understanding of financial economics and/or corporate finance theory related to the cost of debt. Undergraduate (or higher) degree in economics or a numerate discipline (e.g. STEM subjects, Accountancy, etc.). Good written and oral communication skills, including the ability to understand and concisely explain complex issues in non-technical language. Why You Should Join Us: People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices. Good employer pension contributions 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline. Closing date: 23.55 on 14 April 2026.
Apr 03, 2026
Full time
Join Ofwat's Risk and Return Team as a Financial Economist, Principal Debt Specialist. We have 1 Fixed Term contract until the end of December 2027 available, but it is also open to loans and secondments. Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We're Ofwat, the Water Services Regulation Authority - a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment. We also oversee the markets in the water sector to ensure they're working for customers. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. The Role We are seeking an experienced Financial Economist or Corporate Finance Debt Specialist to join our Risk & Return team within the Price Review Directorate. This role will play an important role in determining our methodology governing the allowed return on capital for PR29, which currently accounts for around a quarter of the average customer bill. Key deliverables In this role you will be expected to: Plan and prioritise your time - working to team-level and directorate-level milestones, and where new developments may require a change of course. Interpret and summarise financial data, arguments and analysis - for instance from company consultant reports and papers they reference. Curate data capture processes - maintain and respond to queries on the tables within data returns provided by companies on debt instruments. Conduct and commission financial analysis - for instance drawing on granular bond data to estimate cost of debt benchmarks to set the allowed cost of debt. Draft slide packs and documents - for instance drafting a discussion paper to inform a cost of debt workshop or consultation, or a slidepack for a discussion that helps Ofwat Board to decide whether to sign-off on a cost of debt policy proposal. Verbally present findings - for instance briefing the team's Director on the key findings of review work or analysis. Develop and interrogate Excel-based models - while not primarily a modelling role, it will likely involve some scrutiny of non-Ofwat models and may involve having a hand in developing in-house models to support our policy areas. Oversee junior staff time - the role is likely to involve managing the time of 1 junior colleague, and potentially more during peak periods (e.g. a graduate). Build relationships - in particular with other Risk & Return team members, and other Ofwat teams where there is thematic overlap, and external stakeholders such as counterparts in other regulators. Develop skills - to build on your existing base of financial knowledge and skills through taking on structured or unstructured learning opportunities. About You Below are some of the key essential experience, skills & knowledge required for this post: Lead criterion: Experience in applying financial economics and/or corporate finance to the analysis of debt pricing. Advanced understanding of financial economics and/or corporate finance theory related to the cost of debt. Undergraduate (or higher) degree in economics or a numerate discipline (e.g. STEM subjects, Accountancy, etc.). Good written and oral communication skills, including the ability to understand and concisely explain complex issues in non-technical language. Why You Should Join Us: People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices. Good employer pension contributions 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline. Closing date: 23.55 on 14 April 2026.
ATG Entertainment
Senior Technician - Lighting
ATG Entertainment City, Liverpool
Senior Technician - Lighting When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Senior Technician - Lighting You'll report to the Head of Lighting and Sound and be responsible for casual technicians. You'll also work closely with the Senior Technician - Sound, Senior Technician - Stage, Head of Stage, and the Technical Manager. This role is an integral part of the technical team within this busy regional venue. The successful candidate will be able to demonstrate extensive experience in the technical aspects of theatre craft and have a background in facilitating shows. You will be a good team player with excellent communication skills, computer literate and have the ability to lead and motivate others. You will have a good working knowledge of current health and safety legislation, along with modern theatre technology systems. The Senior Technician - Lighting will work closely with the BOH Team to manage technical systems with responsibility for all aspects including but not limited to: in-service and testing of electrical equipment, equipment scheduling, lighting and sound systems, assist in stage and Flys and maintenance, and liaise with visiting companies, providing expertise on the venue's capabilities. Please note, your role may involve working with children or vulnerable people. Key responsibilities To work as part of the crew ensuring the smooth running of fit ups, get outs and shows, in line with health and safety legislation and the requirements of the visiting company, and in accordance with the BECTU Code of Conduct. To complete regular inspections of technical equipment within the venue in line with health and safety legislative requirements alongside the Head of Lighting and Sound. To work closely with the visiting companies to ensure their technical needs are met, and ensure all crew are working in a pro-active manner. To ensure that only qualified, trained and experienced personnel are allowed to operate technical equipment within the venue. Operate a skills matrix with the Head of Lighting & Sound and the Head of Stage to ensure that the right skills are in place and fully utilised Ensuring that all backstage areas and storage are kept to the highest possible standard, and to bring any difficulties and/or health and safety hazards to the attention of the Head of Lighting & Sound and the Head of Stage. Alongside the other members of the electrics team, to take responsibility for housekeeping and maintenance of the electrics workshop. To develop risk assessments with the Head of Lighting & Sound, ensuring that these are reviewed annually. To set up equipment for other events throughout the venue when required. To implement and comply with the company Health & Safety Policy, maintaining the safest possible environment for your colleagues, visiting companies and customers. To act as a Duty Technician during performances, carry out regular lamp rounds of all areas of the building as part of pre-show checks, and take on an investigative role in the event of fire alarm activations. To assist with end-of-day lockups where required. Where required, to assist in the smooth running of visiting productions by taking on show specific roles (e.g. stage plots/board operation) as and when appropriate. To attend regular team meetings with other members of the technical department, and wider back of house team, to liaise on venue operations, health and safety, and to discuss forthcoming show requirements. To be trained in First Aid at Work and keep it renewed. To undertake all mandatory training identified as relevant to the role. To assist the Head of Lighting and Sound and Head of Stage in managing casual staff. To work closely with the Senior Technician (Sound) in order to understand the full range of the venue electrics department, and be able to provide mutual cover where appropriate. To undertake any other duties as required by the Head of Lighting & Sound and Head of Stage. Your skills, qualities, and experience. If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role. Essential Relevant degree and/or demonstrable professional experience in the entertainment industry. Fundamental knowledge of Lighting systems. Extensive knowledge of technical venue systems, including a high level of competency using a wide range of theatrical and performance equipment. Experience rigging a variety of lighting systems. Good understanding of a risk-assessed approach to managing health & safety in the production environment. An understanding of legislation and Health & Safety guidelines relevant to the role. Experience in working at height, and comfortable in the use of a range of ladders. A commitment to providing a high level of service and customer care to visiting companies. Experience of venue or system maintenance regimes, particularly Portable Appliance Testing. Computer literate. Experience with Microsoft Office packages. An organised, methodical approach to work, with the ability to help implement systems and procedures. Significant demonstrable experience working in a Technical Department in a large-scale theatre. Knowledge of manual handling techniques. Desirable Experience touring with the lighting departments of large-scale shows. Electrical systems training, e.g. BS7909. Experience of EOS family consoles. Experience of Microsoft 365/Teams/SharePoint. Experience using TrackingThis, or other asset management systems. Experience in high access and harness rescue procedures. Stage and Flying experience. Experience with venue/production sound systems. Experience with production AV systems. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
Apr 03, 2026
Full time
Senior Technician - Lighting When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Senior Technician - Lighting You'll report to the Head of Lighting and Sound and be responsible for casual technicians. You'll also work closely with the Senior Technician - Sound, Senior Technician - Stage, Head of Stage, and the Technical Manager. This role is an integral part of the technical team within this busy regional venue. The successful candidate will be able to demonstrate extensive experience in the technical aspects of theatre craft and have a background in facilitating shows. You will be a good team player with excellent communication skills, computer literate and have the ability to lead and motivate others. You will have a good working knowledge of current health and safety legislation, along with modern theatre technology systems. The Senior Technician - Lighting will work closely with the BOH Team to manage technical systems with responsibility for all aspects including but not limited to: in-service and testing of electrical equipment, equipment scheduling, lighting and sound systems, assist in stage and Flys and maintenance, and liaise with visiting companies, providing expertise on the venue's capabilities. Please note, your role may involve working with children or vulnerable people. Key responsibilities To work as part of the crew ensuring the smooth running of fit ups, get outs and shows, in line with health and safety legislation and the requirements of the visiting company, and in accordance with the BECTU Code of Conduct. To complete regular inspections of technical equipment within the venue in line with health and safety legislative requirements alongside the Head of Lighting and Sound. To work closely with the visiting companies to ensure their technical needs are met, and ensure all crew are working in a pro-active manner. To ensure that only qualified, trained and experienced personnel are allowed to operate technical equipment within the venue. Operate a skills matrix with the Head of Lighting & Sound and the Head of Stage to ensure that the right skills are in place and fully utilised Ensuring that all backstage areas and storage are kept to the highest possible standard, and to bring any difficulties and/or health and safety hazards to the attention of the Head of Lighting & Sound and the Head of Stage. Alongside the other members of the electrics team, to take responsibility for housekeeping and maintenance of the electrics workshop. To develop risk assessments with the Head of Lighting & Sound, ensuring that these are reviewed annually. To set up equipment for other events throughout the venue when required. To implement and comply with the company Health & Safety Policy, maintaining the safest possible environment for your colleagues, visiting companies and customers. To act as a Duty Technician during performances, carry out regular lamp rounds of all areas of the building as part of pre-show checks, and take on an investigative role in the event of fire alarm activations. To assist with end-of-day lockups where required. Where required, to assist in the smooth running of visiting productions by taking on show specific roles (e.g. stage plots/board operation) as and when appropriate. To attend regular team meetings with other members of the technical department, and wider back of house team, to liaise on venue operations, health and safety, and to discuss forthcoming show requirements. To be trained in First Aid at Work and keep it renewed. To undertake all mandatory training identified as relevant to the role. To assist the Head of Lighting and Sound and Head of Stage in managing casual staff. To work closely with the Senior Technician (Sound) in order to understand the full range of the venue electrics department, and be able to provide mutual cover where appropriate. To undertake any other duties as required by the Head of Lighting & Sound and Head of Stage. Your skills, qualities, and experience. If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role. Essential Relevant degree and/or demonstrable professional experience in the entertainment industry. Fundamental knowledge of Lighting systems. Extensive knowledge of technical venue systems, including a high level of competency using a wide range of theatrical and performance equipment. Experience rigging a variety of lighting systems. Good understanding of a risk-assessed approach to managing health & safety in the production environment. An understanding of legislation and Health & Safety guidelines relevant to the role. Experience in working at height, and comfortable in the use of a range of ladders. A commitment to providing a high level of service and customer care to visiting companies. Experience of venue or system maintenance regimes, particularly Portable Appliance Testing. Computer literate. Experience with Microsoft Office packages. An organised, methodical approach to work, with the ability to help implement systems and procedures. Significant demonstrable experience working in a Technical Department in a large-scale theatre. Knowledge of manual handling techniques. Desirable Experience touring with the lighting departments of large-scale shows. Electrical systems training, e.g. BS7909. Experience of EOS family consoles. Experience of Microsoft 365/Teams/SharePoint. Experience using TrackingThis, or other asset management systems. Experience in high access and harness rescue procedures. Stage and Flying experience. Experience with venue/production sound systems. Experience with production AV systems. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
Hays
Business Client Manager- Ballymena
Hays Ballymena, County Antrim
Business Client Manager, Temporary until June with possible extension, £25.07 per hour, Ballymena-based Your new company A public sector organisation is recruiting for a Business Client Manager based in Ballymena. Your new role As the Business Client Manager, you'll act as the primary point of contact for local businesses, leading on engagement, support pathways and growth initiatives. You will manage a diverse portfolio of companies, identifying their needs through diagnostics and baseline assessments before guiding them to the most suitable support networks, programmes and advisory resources.A major part of your role will involve overseeing the organisation's core business growth programme, ensuring effective delivery, compliance, and performance against agreed objectives. You'll manage stakeholder relationships, coordinate mentors and advisors, and utilise CRM systems to track progress, analyse data and produce reports.You'll collaborate closely with internal and external partners, assist in the development of economic strategies, deliver business workshops and roadshows, and contribute to programme development and funding opportunities. In addition, you'll lead administrative staff involved in programme delivery, ensuring strong governance, effective financial management and adherence to high quality standards.This is a dynamic, hands on role where you will represent the organisation at events, contribute to policy development and help shape the future economic landscape within the region. What you'll need to succeed To be successful in this role, you'll need:Qualifications & Experience A degree in business, finance, economics or a related discipline and at least three years' experience in a business advisory, consultancy or support environment OR At least five years' experience in a business environment with substantial exposure to business engagement and growth focused services. You must be able to demonstrate: Proven experience building relationships with new and existing businesses, gathering insight and identifying opportunities, risks and suitable support routes. Experience delivering consultancy, workshops or training to support business development and growth. Experience coordinating significant business initiatives or projects that improved performance or growth outcomes. Strong stakeholder management skills, with the ability to influence, negotiate and build productive partnerships. Excellent knowledge of the challenges facing businesses and the wider economic landscape. A thorough understanding of business support initiatives at local and regional levels. Access to transport to meet the travel requirements of the role. Behavioural Competencies Strong performance management and personal accountability. Clear and impactful communication skills. Ability to influence outcomes and build relationships. Customer focused approach to service delivery. Confident problem solving and decision making abilities. A result driven mindset with persistence in overcoming challenges. What you'll get in return £25.07 per hour Temporary position 37 hour working week Ballymena based What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 03, 2026
Seasonal
Business Client Manager, Temporary until June with possible extension, £25.07 per hour, Ballymena-based Your new company A public sector organisation is recruiting for a Business Client Manager based in Ballymena. Your new role As the Business Client Manager, you'll act as the primary point of contact for local businesses, leading on engagement, support pathways and growth initiatives. You will manage a diverse portfolio of companies, identifying their needs through diagnostics and baseline assessments before guiding them to the most suitable support networks, programmes and advisory resources.A major part of your role will involve overseeing the organisation's core business growth programme, ensuring effective delivery, compliance, and performance against agreed objectives. You'll manage stakeholder relationships, coordinate mentors and advisors, and utilise CRM systems to track progress, analyse data and produce reports.You'll collaborate closely with internal and external partners, assist in the development of economic strategies, deliver business workshops and roadshows, and contribute to programme development and funding opportunities. In addition, you'll lead administrative staff involved in programme delivery, ensuring strong governance, effective financial management and adherence to high quality standards.This is a dynamic, hands on role where you will represent the organisation at events, contribute to policy development and help shape the future economic landscape within the region. What you'll need to succeed To be successful in this role, you'll need:Qualifications & Experience A degree in business, finance, economics or a related discipline and at least three years' experience in a business advisory, consultancy or support environment OR At least five years' experience in a business environment with substantial exposure to business engagement and growth focused services. You must be able to demonstrate: Proven experience building relationships with new and existing businesses, gathering insight and identifying opportunities, risks and suitable support routes. Experience delivering consultancy, workshops or training to support business development and growth. Experience coordinating significant business initiatives or projects that improved performance or growth outcomes. Strong stakeholder management skills, with the ability to influence, negotiate and build productive partnerships. Excellent knowledge of the challenges facing businesses and the wider economic landscape. A thorough understanding of business support initiatives at local and regional levels. Access to transport to meet the travel requirements of the role. Behavioural Competencies Strong performance management and personal accountability. Clear and impactful communication skills. Ability to influence outcomes and build relationships. Customer focused approach to service delivery. Confident problem solving and decision making abilities. A result driven mindset with persistence in overcoming challenges. What you'll get in return £25.07 per hour Temporary position 37 hour working week Ballymena based What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sytner
Vehicle Technician
Sytner City, Cardiff
About the Role It's an exciting time to join a new era at Sytner Select Cardiff. With the arrival of the cutting-edge Chery brand and a thriving multi-brand used car operation, we're expanding our team to meet growing demand. We're looking for adaptable, skilled Vehicle Technicians who thrive in a fast-paced environment and are ready to be part of something bold and forward-thinking! We have the training and facilities to help you take the next big step in your career. We re looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer service skills alongside strong technical expertise. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in our workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About You You will be a team player who is comfortable operating in a fast-paced environment with clear processes and procedures. You must be a qualified Vehicle Technician with an industry-recognised qualification. Ideally, you will have EV/hybrid experience or certification, or be keen to develop your skills in this area. You will be confident carrying out vehicle health check videos for retail customers, communicating findings clearly and professionally. You ll be comfortable working on both retail customer vehicles and internal preparation work, maintaining the same high standards throughout. You ll have the ability to work within given timescales and tackle all aspects of vehicle repairs and servicing with accuracy and efficiency. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 03, 2026
Full time
About the Role It's an exciting time to join a new era at Sytner Select Cardiff. With the arrival of the cutting-edge Chery brand and a thriving multi-brand used car operation, we're expanding our team to meet growing demand. We're looking for adaptable, skilled Vehicle Technicians who thrive in a fast-paced environment and are ready to be part of something bold and forward-thinking! We have the training and facilities to help you take the next big step in your career. We re looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer service skills alongside strong technical expertise. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in our workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About You You will be a team player who is comfortable operating in a fast-paced environment with clear processes and procedures. You must be a qualified Vehicle Technician with an industry-recognised qualification. Ideally, you will have EV/hybrid experience or certification, or be keen to develop your skills in this area. You will be confident carrying out vehicle health check videos for retail customers, communicating findings clearly and professionally. You ll be comfortable working on both retail customer vehicles and internal preparation work, maintaining the same high standards throughout. You ll have the ability to work within given timescales and tackle all aspects of vehicle repairs and servicing with accuracy and efficiency. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Chris Turner Recruitment Ltd
Senior Maximo Consultant
Chris Turner Recruitment Ltd
The Company This leading IBM Maximo Enterprise Asset Management partner for asset intensive organizations worldwide is keen to recruit a Maximo Consultant. As one of the few Maximo partners providing Enterprise Asset Management (EAM) and Asset Performance Management (APM) expertise across North America, Europe and Asia Pacific, it combines a local presence with global expertise to deliver tailored asset management solutions and trusted partnerships wherever you are on your maintenance journey. This newly created role offers the successful candidate an exciting opportunity to be involved in a business in expansion mode, working with a varied range of clients on interesting and diverse projects using cutting edge technology. The Position The role of the Maximo Consultant will be to support the delivery of technical solutions relating to the implementation of Maximo or associated software products. Key Responsibilities will include: To work either independently or to manage other consultants to deliver software solutions to defined business and functional requirements. To ensure customer satisfaction in the technical delivery components of projects and build good working relationships with customers. To take a lead role during the development of requirements or a solution either internally or with customers. To support Technical Developers, Solution Architects and any other stakeholders with customer workshops, demos, and POCs. To use both your analytical and problem-solving skills, to deliver complex solutions that can involve a range of products that the business sells and supports. Engage with sales to help determine the best technology fit to resolve the customer challenge. Travel to and work at client sites, both in the UK and abroad as and when required. To commercially manage some technical lead projects to ensure project profitability. The Candidate As a suitable candidate for the role of Maximo Consultant you should have experience of and a track record in one or more of the following: Experience developing Maximo with Java and DB2 background. Experience on one or more Maximo upgrade projects. Solution Architecture experience including service provider implementation. Functional knowledge of Maximo with Data loading and configuration deployment experience. Experience designing and implementing Maximo integrations using the MIF, with Java, web services and OSLC. Ideally you will have some experience of working with clients in one (or more) of the following industries: Facilities management, Oil and Gas, pharmaceutical, Travel and Transport and will be eligible (and ideally previously had) SC or DV level security clearance. PLEASE NOTE that my client is unable to provide sponsorship for overseas candidates.
Apr 03, 2026
Full time
The Company This leading IBM Maximo Enterprise Asset Management partner for asset intensive organizations worldwide is keen to recruit a Maximo Consultant. As one of the few Maximo partners providing Enterprise Asset Management (EAM) and Asset Performance Management (APM) expertise across North America, Europe and Asia Pacific, it combines a local presence with global expertise to deliver tailored asset management solutions and trusted partnerships wherever you are on your maintenance journey. This newly created role offers the successful candidate an exciting opportunity to be involved in a business in expansion mode, working with a varied range of clients on interesting and diverse projects using cutting edge technology. The Position The role of the Maximo Consultant will be to support the delivery of technical solutions relating to the implementation of Maximo or associated software products. Key Responsibilities will include: To work either independently or to manage other consultants to deliver software solutions to defined business and functional requirements. To ensure customer satisfaction in the technical delivery components of projects and build good working relationships with customers. To take a lead role during the development of requirements or a solution either internally or with customers. To support Technical Developers, Solution Architects and any other stakeholders with customer workshops, demos, and POCs. To use both your analytical and problem-solving skills, to deliver complex solutions that can involve a range of products that the business sells and supports. Engage with sales to help determine the best technology fit to resolve the customer challenge. Travel to and work at client sites, both in the UK and abroad as and when required. To commercially manage some technical lead projects to ensure project profitability. The Candidate As a suitable candidate for the role of Maximo Consultant you should have experience of and a track record in one or more of the following: Experience developing Maximo with Java and DB2 background. Experience on one or more Maximo upgrade projects. Solution Architecture experience including service provider implementation. Functional knowledge of Maximo with Data loading and configuration deployment experience. Experience designing and implementing Maximo integrations using the MIF, with Java, web services and OSLC. Ideally you will have some experience of working with clients in one (or more) of the following industries: Facilities management, Oil and Gas, pharmaceutical, Travel and Transport and will be eligible (and ideally previously had) SC or DV level security clearance. PLEASE NOTE that my client is unable to provide sponsorship for overseas candidates.
British Music Experience
Venue Manager
British Music Experience City, Liverpool
Venue Manager The British Music Experience is the UK's museum of popular music-an immersive destination where visitors can relive the defining moments that shaped Britain's global musical legacy. Home to an unparalleled collection of iconic stage outfits, instruments, and memorabilia, the museum tells the story of British music from 1945 to the present day, celebrating its origins, evolution, and cultural impact. Our dynamic venue features interactive galleries, dedicated learning spaces, cutting-edge audiovisual installations, an instrument studio, a dance area, and a live performance venue. Alongside this, our Learning and Public Programmes, as well as a vibrant schedule of temporary exhibitions, enhance the visitor experience through a diverse range of events-from educational workshops for schools to expert-led masterclasses and live performances. Visitors can also enjoy our retail offering, showcasing the very best in music heritage merchandise, and a café overlooking the iconic River Mersey. We are now seeking an experienced and driven Venue Manager to join our senior leadership team. This is a pivotal role responsible for overseeing the operational and commercial success of the British Music Experience. The successful candidate will lead on venue operations and play a key role in shaping and delivering strategic business initiatives. The role encompasses oversight of ticketing strategy, content programming, human resources, marketing and PR, group sales and travel trade, social media, and retail operations. This is a unique opportunity to join an award-winning organisation at the heart of the UK's cultural landscape and to play a central role in driving its continued growth and success. Application Procedure For further details, please refer to the full job description. To apply, please submit your CV along with a cover letter outlining your suitability for the role to: Deadline: 12 noon, Friday 24 April 2026 Interviews: Week commencing 4 May 2026 First-stage interviews will be conducted via Zoom. Candidates shortlisted for a second interview will be invited to attend in person at the museum during the week commencing 11 May 2026. If you have not heard from us by 5:00pm on Friday 1 May, please assume your application has not been successful on this occasion. The British Music Experience is committed to being an equal opportunities employer and welcomes applications from all suitably qualified candidates. Venue Manager Job Description REPORTING TO - Executive Director LOCATION - British Music Experience (BME) DIRECT REPORTS - Visitor Experience Manager, AV Technician HOURS - Annualised, full-time - fully flexible over 7 days Job Purpose The Venue Manager plays a key leadership role within the British Music Experience, responsible for overseeing the smooth and efficient running of the venue's daily and strategic operations. This position covers all aspects of operations management, including business planning, health and safety, ticketing, marketing and PR, group sales and travel trade, retail, education and corporate hospitality. Working closely with the Executive Director and other senior team members, the Venue Manager will ensure that the British Music Experience continues to deliver outstanding visitor experiences while achieving its commercial and strategic objectives. Key Responsibilities Operational Management Lead the day-to-day operations of the British Music Experience, ensuring the venue runs efficiently and to the highest standards. Manage all internal operations and external service providers to deliver a seamless visitor experience. Oversee staff rotas, payroll, and petty cash. Maintain high standards of presentation across the venue, ensuring that all front-of-house areas meet agreed service standards. Act as Duty Manager as required, taking responsibility for the smooth running of the visitor attraction. Assist the Visitor Experience Management team in delivering an education programme that upholds quality standards, meets educational needs, and aligns with charitable objectives. Business Planning and Performance Work with the Executive Director to develop and deliver the annual business plan and budget. Undertake market research and analysis to inform business decisions and identify growth opportunities. Monitor performance across all departments, analysing financial, operational, and customer data to ensure business objectives are met. Represent the British Music Experience at relevant meetings and industry events. People Management Provide effective line management for the Visitor Experience Manager and AV Technician. Support recruitment, induction, training, and performance reviews in collaboration with the Executive Director. Oversee and develop the BME Volunteer Programme, ensuring it supports both operational needs and volunteer engagement. Promote a positive, collaborative, and inclusive workplace culture. Health, Safety and Compliance Lead on the management of Health & Safety, including maintaining up-to-date risk assessments and compliance documentation. Oversee the building maintenance programme, ensuring all facilities, exhibitions, and systems are safe and well maintained. Monitor and review incidents and accidents, ensuring effective reporting and follow-up. Ensure all areas and services remain accessible to visitors with disabilities. Customer Experience and Commercial Development Oversee the customer feedback and complaints process, ensuring issues are handled promptly and effectively. Monitor all commercial activities - including retail, ticketing, and events - to ensure they meet financial targets and business objectives. Work with the management team on web updates, social media content, and promotional activity to drive engagement and visitor growth. Collaborate across teams to ensure consistent and accurate visitor information is available across all channels. Collection and Content Oversight Work with the Collection & Public Programme Manager to oversee the display, maintenance, and periodic refresh of exhibition content. Support the development of new initiatives that enhance the visitor offer and align with BME's mission. Corporate Hospitality Respond promptly and professionally to all enquiries, prepare tailored quotes, and coordinate venue show-rounds. Collaborate with third-party caterers to deliver exceptional service and ensure a seamless client experience. Develop detailed event plans and provide hands-on support to event teams throughout execution. Essential Criteria Proven experience in venue or operations management. Demonstrated leadership experience with responsibility for managing staff and teams. Strong financial and analytical skills, with experience managing budgets and achieving performance targets. Confident user of IT systems and digital tools. Desirable Criteria Good knowledge of Liverpool's tourism, leisure, and events sectors. Passion for and knowledge of British popular music history. Experience in event management or within a museum, gallery, or visitor attraction setting. Core Competencies Strategic, organised, and capable of delivering to agreed plans and priorities. Self-motivated and able to work independently when required. Excellent communication and interpersonal skills, with the ability to build strong relationships across teams. Collaborative and supportive leadership style. Analytical and solutions-focused approach to problem-solving. Commitment to outstanding visitor experience and service quality.
Apr 03, 2026
Full time
Venue Manager The British Music Experience is the UK's museum of popular music-an immersive destination where visitors can relive the defining moments that shaped Britain's global musical legacy. Home to an unparalleled collection of iconic stage outfits, instruments, and memorabilia, the museum tells the story of British music from 1945 to the present day, celebrating its origins, evolution, and cultural impact. Our dynamic venue features interactive galleries, dedicated learning spaces, cutting-edge audiovisual installations, an instrument studio, a dance area, and a live performance venue. Alongside this, our Learning and Public Programmes, as well as a vibrant schedule of temporary exhibitions, enhance the visitor experience through a diverse range of events-from educational workshops for schools to expert-led masterclasses and live performances. Visitors can also enjoy our retail offering, showcasing the very best in music heritage merchandise, and a café overlooking the iconic River Mersey. We are now seeking an experienced and driven Venue Manager to join our senior leadership team. This is a pivotal role responsible for overseeing the operational and commercial success of the British Music Experience. The successful candidate will lead on venue operations and play a key role in shaping and delivering strategic business initiatives. The role encompasses oversight of ticketing strategy, content programming, human resources, marketing and PR, group sales and travel trade, social media, and retail operations. This is a unique opportunity to join an award-winning organisation at the heart of the UK's cultural landscape and to play a central role in driving its continued growth and success. Application Procedure For further details, please refer to the full job description. To apply, please submit your CV along with a cover letter outlining your suitability for the role to: Deadline: 12 noon, Friday 24 April 2026 Interviews: Week commencing 4 May 2026 First-stage interviews will be conducted via Zoom. Candidates shortlisted for a second interview will be invited to attend in person at the museum during the week commencing 11 May 2026. If you have not heard from us by 5:00pm on Friday 1 May, please assume your application has not been successful on this occasion. The British Music Experience is committed to being an equal opportunities employer and welcomes applications from all suitably qualified candidates. Venue Manager Job Description REPORTING TO - Executive Director LOCATION - British Music Experience (BME) DIRECT REPORTS - Visitor Experience Manager, AV Technician HOURS - Annualised, full-time - fully flexible over 7 days Job Purpose The Venue Manager plays a key leadership role within the British Music Experience, responsible for overseeing the smooth and efficient running of the venue's daily and strategic operations. This position covers all aspects of operations management, including business planning, health and safety, ticketing, marketing and PR, group sales and travel trade, retail, education and corporate hospitality. Working closely with the Executive Director and other senior team members, the Venue Manager will ensure that the British Music Experience continues to deliver outstanding visitor experiences while achieving its commercial and strategic objectives. Key Responsibilities Operational Management Lead the day-to-day operations of the British Music Experience, ensuring the venue runs efficiently and to the highest standards. Manage all internal operations and external service providers to deliver a seamless visitor experience. Oversee staff rotas, payroll, and petty cash. Maintain high standards of presentation across the venue, ensuring that all front-of-house areas meet agreed service standards. Act as Duty Manager as required, taking responsibility for the smooth running of the visitor attraction. Assist the Visitor Experience Management team in delivering an education programme that upholds quality standards, meets educational needs, and aligns with charitable objectives. Business Planning and Performance Work with the Executive Director to develop and deliver the annual business plan and budget. Undertake market research and analysis to inform business decisions and identify growth opportunities. Monitor performance across all departments, analysing financial, operational, and customer data to ensure business objectives are met. Represent the British Music Experience at relevant meetings and industry events. People Management Provide effective line management for the Visitor Experience Manager and AV Technician. Support recruitment, induction, training, and performance reviews in collaboration with the Executive Director. Oversee and develop the BME Volunteer Programme, ensuring it supports both operational needs and volunteer engagement. Promote a positive, collaborative, and inclusive workplace culture. Health, Safety and Compliance Lead on the management of Health & Safety, including maintaining up-to-date risk assessments and compliance documentation. Oversee the building maintenance programme, ensuring all facilities, exhibitions, and systems are safe and well maintained. Monitor and review incidents and accidents, ensuring effective reporting and follow-up. Ensure all areas and services remain accessible to visitors with disabilities. Customer Experience and Commercial Development Oversee the customer feedback and complaints process, ensuring issues are handled promptly and effectively. Monitor all commercial activities - including retail, ticketing, and events - to ensure they meet financial targets and business objectives. Work with the management team on web updates, social media content, and promotional activity to drive engagement and visitor growth. Collaborate across teams to ensure consistent and accurate visitor information is available across all channels. Collection and Content Oversight Work with the Collection & Public Programme Manager to oversee the display, maintenance, and periodic refresh of exhibition content. Support the development of new initiatives that enhance the visitor offer and align with BME's mission. Corporate Hospitality Respond promptly and professionally to all enquiries, prepare tailored quotes, and coordinate venue show-rounds. Collaborate with third-party caterers to deliver exceptional service and ensure a seamless client experience. Develop detailed event plans and provide hands-on support to event teams throughout execution. Essential Criteria Proven experience in venue or operations management. Demonstrated leadership experience with responsibility for managing staff and teams. Strong financial and analytical skills, with experience managing budgets and achieving performance targets. Confident user of IT systems and digital tools. Desirable Criteria Good knowledge of Liverpool's tourism, leisure, and events sectors. Passion for and knowledge of British popular music history. Experience in event management or within a museum, gallery, or visitor attraction setting. Core Competencies Strategic, organised, and capable of delivering to agreed plans and priorities. Self-motivated and able to work independently when required. Excellent communication and interpersonal skills, with the ability to build strong relationships across teams. Collaborative and supportive leadership style. Analytical and solutions-focused approach to problem-solving. Commitment to outstanding visitor experience and service quality.
Bluetownonline
Account and Business Development Manager
Bluetownonline
Job Title: Account and Business Development Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
Apr 03, 2026
Full time
Job Title: Account and Business Development Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
Sytner
Jaguar Land Rover Workshop Controller
Sytner
Sytner Jaguar Land Rover South West London are looking for confident, highly motivated, enthusiastic and experienced Workshop Controller to support the Service Department in running an efficient and driven workshop. Our ambition is to provide our customers with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by industry leading training and development. As part of Sytner Group, we are a company that is committed to developing your long-term career within our business. As an experienced Workshop Controller, you will need to be skilled in all aspects of running a high-volume prestige workshop dealing with our retail customers, and also JLR Breakdowns. Preference will be given to candidates currently operating in a similar role. You must be able to demonstrate an ability to ensure repairs are 'Fixed First Visit' in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess the drive to succeed, excellent communication skills, the ability to manage and a passion with enthusiasm to work with this prestigious brand. We demand the highest of standards from our Team, and in return you can expect a good working environment, and a remuneration package designed to reward outstanding performance. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 03, 2026
Full time
Sytner Jaguar Land Rover South West London are looking for confident, highly motivated, enthusiastic and experienced Workshop Controller to support the Service Department in running an efficient and driven workshop. Our ambition is to provide our customers with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by industry leading training and development. As part of Sytner Group, we are a company that is committed to developing your long-term career within our business. As an experienced Workshop Controller, you will need to be skilled in all aspects of running a high-volume prestige workshop dealing with our retail customers, and also JLR Breakdowns. Preference will be given to candidates currently operating in a similar role. You must be able to demonstrate an ability to ensure repairs are 'Fixed First Visit' in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess the drive to succeed, excellent communication skills, the ability to manage and a passion with enthusiasm to work with this prestigious brand. We demand the highest of standards from our Team, and in return you can expect a good working environment, and a remuneration package designed to reward outstanding performance. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

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