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Swipe Right Recruitment
Senior Technical Service Manager
Swipe Right Recruitment Plymouth, Devon
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Mar 12, 2026
Full time
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Swipe Right Recruitment
Senior Technical Service Manager
Swipe Right Recruitment Brighton, Sussex
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Mar 12, 2026
Full time
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Swipe Right Recruitment
Senior Technical Service Manager
Swipe Right Recruitment Stoke-on-trent, Staffordshire
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Mar 12, 2026
Full time
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
SKY
Campaign Product Manager
SKY Lambeth, London
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 12, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
SKY
Adobe Campaigns Manager
SKY City Of Westminster, London
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 12, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Swipe Right Recruitment
Senior Technical Service Manager
Swipe Right Recruitment Guildford, Surrey
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Mar 12, 2026
Full time
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Swipe Right Recruitment
Senior Technical Service Manager
Swipe Right Recruitment
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Mar 12, 2026
Full time
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Swipe Right Recruitment
Senior Technical Service Manager
Swipe Right Recruitment Peterborough, Cambridgeshire
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Mar 12, 2026
Full time
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Swipe Right Recruitment
Senior Technical Service Manager
Swipe Right Recruitment Derby, Derbyshire
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Mar 12, 2026
Full time
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
LJ Recruitment
BTL support analyst
LJ Recruitment Harrow, Middlesex
Job Title: BTL Support Analyst Location: West London Salary: £27,500 per annum Employment Type: Permanent Sector: International Banking About the Role An international bank based in West London is seeking a BTL Support Analyst to join its Intermediary Services team. This permanent role offers an excellent opportunity to support the growth of the Bank's Buy-to-Let (BTL) mortgage business by working closely with brokers, internal sales teams, and key stakeholders to deliver a seamless end-to-end customer journey. Reporting to the Head of Intermediary Services, you will play a vital role in managing the BTL pipeline, supporting case origination, and ensuring efficient progression from packaging through to completion. Key Responsibilities Support Buy-to-Let sales activity by providing excellent service to brokers and customers, while managing the internal execution process Act as the key liaison point for intermediaries, ensuring smooth progression of cases through packaging, review, valuation, and completion stages Build and maintain strong relationships with brokers, keeping them informed of products, lending criteria, and packaging requirements Provide regular updates to Business Development Managers (BDMs) and brokers on case progress, outstanding actions, and escalations Maintain key management information (MI) to track and demonstrate progress across the sales pipeline Efficiently manage the business pipeline by diarising, monitoring milestones, and following up on leads Support brokers with case submissions, ensuring quality and accuracy of applications Liaise closely with internal stakeholders including Sales, Products, Underwriting, Credit Administration, and Intermediary Business Delivery Ensure full compliance with bank policies, procedures, and relevant regulatory requirements Undertake general administration, reporting, and communication duties Occasionally attend business meetings, networking events, or industry functions to promote brand awareness and identify new opportunities Carry out any additional responsibilities as delegated by line management Skills & Experience Required Proven experience in Buy-to-Let mortgages and intermediary-based lending Strong relationship management and business execution capability Good understanding of the mortgage marketplace and broker environment Experience liaising with multiple internal and external stakeholders Sound understanding of the regulatory environment and its impact on mortgage business Ability to manage multiple cases simultaneously and work under pressure Strong organisational, communication, and interpersonal skills Self-motivated, able to work on own initiative, and adaptable to change Methodical, tactical, and commercially aware approach with a collaborative mindset Why Apply? This is an excellent opportunity to join a well-established international bank, offering stability, exposure to the Buy-to-Let mortgage market, and the chance to build strong industry relationships within a supportive team environment. If you'd like, I can:
Mar 12, 2026
Full time
Job Title: BTL Support Analyst Location: West London Salary: £27,500 per annum Employment Type: Permanent Sector: International Banking About the Role An international bank based in West London is seeking a BTL Support Analyst to join its Intermediary Services team. This permanent role offers an excellent opportunity to support the growth of the Bank's Buy-to-Let (BTL) mortgage business by working closely with brokers, internal sales teams, and key stakeholders to deliver a seamless end-to-end customer journey. Reporting to the Head of Intermediary Services, you will play a vital role in managing the BTL pipeline, supporting case origination, and ensuring efficient progression from packaging through to completion. Key Responsibilities Support Buy-to-Let sales activity by providing excellent service to brokers and customers, while managing the internal execution process Act as the key liaison point for intermediaries, ensuring smooth progression of cases through packaging, review, valuation, and completion stages Build and maintain strong relationships with brokers, keeping them informed of products, lending criteria, and packaging requirements Provide regular updates to Business Development Managers (BDMs) and brokers on case progress, outstanding actions, and escalations Maintain key management information (MI) to track and demonstrate progress across the sales pipeline Efficiently manage the business pipeline by diarising, monitoring milestones, and following up on leads Support brokers with case submissions, ensuring quality and accuracy of applications Liaise closely with internal stakeholders including Sales, Products, Underwriting, Credit Administration, and Intermediary Business Delivery Ensure full compliance with bank policies, procedures, and relevant regulatory requirements Undertake general administration, reporting, and communication duties Occasionally attend business meetings, networking events, or industry functions to promote brand awareness and identify new opportunities Carry out any additional responsibilities as delegated by line management Skills & Experience Required Proven experience in Buy-to-Let mortgages and intermediary-based lending Strong relationship management and business execution capability Good understanding of the mortgage marketplace and broker environment Experience liaising with multiple internal and external stakeholders Sound understanding of the regulatory environment and its impact on mortgage business Ability to manage multiple cases simultaneously and work under pressure Strong organisational, communication, and interpersonal skills Self-motivated, able to work on own initiative, and adaptable to change Methodical, tactical, and commercially aware approach with a collaborative mindset Why Apply? This is an excellent opportunity to join a well-established international bank, offering stability, exposure to the Buy-to-Let mortgage market, and the chance to build strong industry relationships within a supportive team environment. If you'd like, I can:
SKY
Design System Design Manager
SKY Henlow, Bedfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Swipe Right Recruitment
Senior Technical Service Manager
Swipe Right Recruitment Northampton, Northamptonshire
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Mar 12, 2026
Full time
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Just Recruitment Group
Sales Coordinator
Just Recruitment Group Ipswich, Suffolk
Just Recruitment is delighted to be recruiting for a Sales Coordinator on behalf of our client based on the outskirts of Ipswich. The Sales Coordinator plays a central role in supporting and driving the commercial performance of the business. The role is primarily email led, managing a high volume of customer and sales enquiries, while supporting marketing activity, account management, and coordination with the sales team, Commercial Manager, and operational teams. Duties include: Manage a high volume of customer and sales emails, responding professionally, accurately, and in a timely manner Act as a primary point of contact for enquiries, with the role being predominantly email based, supported by telephone communication where required Handle inbound sales calls as necessary Support outbound follow ups and customer communications, primarily via email Prepare quotations and service proposals Establish and maintain strong relationships with new and existing account holders Identify opportunities to promote additional or improved services Liaise daily with the sales team and Commercial Manager Support marketing initiatives and sales campaigns Support the admin team with pricing queries and sales related administration Skills & Experience: Excellent IT skills, including Microsoft Office (Excel, Outlook, Teams) Strong written communication skills with the ability to manage a busy email inbox Excellent time management and organisational skills High attention to detail and accuracy Strong customer service and communication skills Please note due to location you will need to drive.
Mar 12, 2026
Full time
Just Recruitment is delighted to be recruiting for a Sales Coordinator on behalf of our client based on the outskirts of Ipswich. The Sales Coordinator plays a central role in supporting and driving the commercial performance of the business. The role is primarily email led, managing a high volume of customer and sales enquiries, while supporting marketing activity, account management, and coordination with the sales team, Commercial Manager, and operational teams. Duties include: Manage a high volume of customer and sales emails, responding professionally, accurately, and in a timely manner Act as a primary point of contact for enquiries, with the role being predominantly email based, supported by telephone communication where required Handle inbound sales calls as necessary Support outbound follow ups and customer communications, primarily via email Prepare quotations and service proposals Establish and maintain strong relationships with new and existing account holders Identify opportunities to promote additional or improved services Liaise daily with the sales team and Commercial Manager Support marketing initiatives and sales campaigns Support the admin team with pricing queries and sales related administration Skills & Experience: Excellent IT skills, including Microsoft Office (Excel, Outlook, Teams) Strong written communication skills with the ability to manage a busy email inbox Excellent time management and organisational skills High attention to detail and accuracy Strong customer service and communication skills Please note due to location you will need to drive.
Swipe Right Recruitment
Senior Technical Service Manager
Swipe Right Recruitment Exeter, Devon
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Mar 12, 2026
Full time
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Swipe Right Recruitment
Senior Technical Service Manager
Swipe Right Recruitment Coventry, Warwickshire
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Mar 12, 2026
Full time
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Swipe Right Recruitment
Senior Technical Service Manager
Swipe Right Recruitment Norwich, Norfolk
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Mar 12, 2026
Full time
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Elizabeth Michael Associates Ltd
Care Coordination Manager
Elizabeth Michael Associates Ltd Nottingham, Nottinghamshire
Care Coordination Manager Nottingham, NG15 £28,000 - £30,000 Monday Friday 9am 5pm + On call duties 1-6 weekends Looking for someone to start as soon as possible Purpose This role is perfect for someone seeking to transition from hands on Care Management into a more office based role while maintaining the core functions of a Field Care Manager and acting as Deputy to the Branch Manager. Manage own support packages alongside deputising duties, supporting team leadership, service delivery, quality assurance, compliance and stakeholder engagement. Assisting in coordinating staff, overseeing performance, conducting investigations when required and ensuring services meet best practice standards. Also supporting business development, maintain strong communication across teams, and contribute to a positive, motivated office environment while helping the branch achieve operational and growth objectives. The ideal candidate must have full driving license and access to their own vehicle. Job duties Support office and field staff by responding to queries and resolving concerns Communicate with professionals and family members, addressing and resolving any issues raised Visit clients to review and discuss the care packages you oversee Establish and maintain care packages by sourcing suitably skilled staff and working alongside the MDT to ensure effective delivery Provide support to the admin team, including contributing to recruitment processes when required Maintain clear communication with the Branch Manager and Managing Director Act on behalf of the Branch Manager in their absence Help maintain existing business within your area by meeting client staffing requirements Support business growth by generating leads, making sales calls and arranging and attending client meetings Liaise with Case Managers, Solicitors, and Social Workers to promote services and develop tailored care packages that meet individual client needs Key Skills Strong recruitment and people management skills Excellent communication and client relationship skills Organised, reliable, and proactive problem-solver self-motivated with strong leadership qualities Customer-focused with a professional, can-do attitude Knowledge of Aspire system (or similar care management software) Ability to adapt to changing practices and environments Company benefits Pension contribution 28 Days holiday including bank holiday + day off for birthday Recognition yearly awards Yearly bonus based on performance Use of company car if available EMA25
Mar 12, 2026
Full time
Care Coordination Manager Nottingham, NG15 £28,000 - £30,000 Monday Friday 9am 5pm + On call duties 1-6 weekends Looking for someone to start as soon as possible Purpose This role is perfect for someone seeking to transition from hands on Care Management into a more office based role while maintaining the core functions of a Field Care Manager and acting as Deputy to the Branch Manager. Manage own support packages alongside deputising duties, supporting team leadership, service delivery, quality assurance, compliance and stakeholder engagement. Assisting in coordinating staff, overseeing performance, conducting investigations when required and ensuring services meet best practice standards. Also supporting business development, maintain strong communication across teams, and contribute to a positive, motivated office environment while helping the branch achieve operational and growth objectives. The ideal candidate must have full driving license and access to their own vehicle. Job duties Support office and field staff by responding to queries and resolving concerns Communicate with professionals and family members, addressing and resolving any issues raised Visit clients to review and discuss the care packages you oversee Establish and maintain care packages by sourcing suitably skilled staff and working alongside the MDT to ensure effective delivery Provide support to the admin team, including contributing to recruitment processes when required Maintain clear communication with the Branch Manager and Managing Director Act on behalf of the Branch Manager in their absence Help maintain existing business within your area by meeting client staffing requirements Support business growth by generating leads, making sales calls and arranging and attending client meetings Liaise with Case Managers, Solicitors, and Social Workers to promote services and develop tailored care packages that meet individual client needs Key Skills Strong recruitment and people management skills Excellent communication and client relationship skills Organised, reliable, and proactive problem-solver self-motivated with strong leadership qualities Customer-focused with a professional, can-do attitude Knowledge of Aspire system (or similar care management software) Ability to adapt to changing practices and environments Company benefits Pension contribution 28 Days holiday including bank holiday + day off for birthday Recognition yearly awards Yearly bonus based on performance Use of company car if available EMA25
Swipe Right Recruitment
Senior Technical Service Manager
Swipe Right Recruitment Antrim, County Antrim
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Mar 12, 2026
Full time
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Swipe Right Recruitment
Senior Technical Service Manager
Swipe Right Recruitment Milton Keynes, Buckinghamshire
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
Mar 12, 2026
Full time
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK based Location: UK (Field-based with national travel) Division: Tyres Technical Services Contract: Full-time, Permanent Salary: £70k to £90k base with fantastic company benefits About the Role This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one o
SKY
Design Systems Product Manager
SKY Luton, Bedfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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