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Mason Frank
Salesforce Senior Product Manager
Mason Frank
Job Title Senior Product Manager - Salesforce (Core Cloud's & Marketing Cloud) Location London (Hybrid - 3 days per week in the London office) Salary & Benefits £90,000 - £104,000 base salary 10% annual bonus Competitive benefits package About the Role We are looking for an experienced Senior Product Manager to lead the strategy, roadmap, and delivery of a Salesforce platform, with a strong focus on Salesforce Core Cloud and Marketing Cloud. This is a global role, working closely with regional stakeholders, technology teams, and business leaders to drive scalable, customer-centric solutions across multiple markets. You will manage a team of 3 , providing leadership, coaching, and direction while owning the end-to-end product lifecycle for Salesforce capabilities that support sales, marketing, and customer engagement at scale. Key Responsibilities Product Strategy & Ownership Own and evolve the global Salesforce product roadmap across Core Cloud and Marketing Cloud Translate business strategy and customer needs into clear product vision, goals, and priorities Define success metrics and track product performance, adoption, and value delivery Stakeholder & Business Partnership Partner with global Sales, Marketing, CRM, Data, and Technology teams to align priorities Act as the primary product voice for Salesforce capabilities across regions Balance global standardisation with local market requirements Delivery & Execution Work closely with Salesforce architects, engineers, and delivery teams to ensure high-quality execution Own backlog prioritisation, feature definition, and release planning Ensure solutions are scalable, secure, and aligned with Salesforce best practices People Leadership Line manage and mentor a team of 3 Foster a high-performing, collaborative product culture Support professional development and succession planning within the team Governance & Continuous Improvement Ensure strong product governance, documentation, and lifecycle management Stay current with Salesforce roadmap, releases, and emerging capabilities Identify opportunities to optimise processes, tooling, and ways of working Skills & Experience Essential Proven experience as a Senior Product Manager or Product Lead in enterprise environments Strong hands-on experience with Salesforce Core Cloud (Sales Cloud, Service Cloud) and Marketing Cloud Experience leading and managing product teams Strong stakeholder management skills across global, cross-functional teams Ability to balance strategic thinking with delivery-focused execution Desirable Experience working in global or multi-market organisations Salesforce certifications (e.g. Administrator, Marketing Cloud, Product Owner) Experience working in agile / product-led delivery environments
Feb 10, 2026
Full time
Job Title Senior Product Manager - Salesforce (Core Cloud's & Marketing Cloud) Location London (Hybrid - 3 days per week in the London office) Salary & Benefits £90,000 - £104,000 base salary 10% annual bonus Competitive benefits package About the Role We are looking for an experienced Senior Product Manager to lead the strategy, roadmap, and delivery of a Salesforce platform, with a strong focus on Salesforce Core Cloud and Marketing Cloud. This is a global role, working closely with regional stakeholders, technology teams, and business leaders to drive scalable, customer-centric solutions across multiple markets. You will manage a team of 3 , providing leadership, coaching, and direction while owning the end-to-end product lifecycle for Salesforce capabilities that support sales, marketing, and customer engagement at scale. Key Responsibilities Product Strategy & Ownership Own and evolve the global Salesforce product roadmap across Core Cloud and Marketing Cloud Translate business strategy and customer needs into clear product vision, goals, and priorities Define success metrics and track product performance, adoption, and value delivery Stakeholder & Business Partnership Partner with global Sales, Marketing, CRM, Data, and Technology teams to align priorities Act as the primary product voice for Salesforce capabilities across regions Balance global standardisation with local market requirements Delivery & Execution Work closely with Salesforce architects, engineers, and delivery teams to ensure high-quality execution Own backlog prioritisation, feature definition, and release planning Ensure solutions are scalable, secure, and aligned with Salesforce best practices People Leadership Line manage and mentor a team of 3 Foster a high-performing, collaborative product culture Support professional development and succession planning within the team Governance & Continuous Improvement Ensure strong product governance, documentation, and lifecycle management Stay current with Salesforce roadmap, releases, and emerging capabilities Identify opportunities to optimise processes, tooling, and ways of working Skills & Experience Essential Proven experience as a Senior Product Manager or Product Lead in enterprise environments Strong hands-on experience with Salesforce Core Cloud (Sales Cloud, Service Cloud) and Marketing Cloud Experience leading and managing product teams Strong stakeholder management skills across global, cross-functional teams Ability to balance strategic thinking with delivery-focused execution Desirable Experience working in global or multi-market organisations Salesforce certifications (e.g. Administrator, Marketing Cloud, Product Owner) Experience working in agile / product-led delivery environments
G-Force Communications
Office Administrator
G-Force Communications
Office Administrator G-Force Communications Ltd is a Business Communications and Fleet Vehicle Solutions specialist providing a range of products and services designed to save our customers time and money. Established in 2005, we have built up a nationwide customer base and are keen to secure an organised, focused individual with a strong level of attention to detail to join our team. The Role As an Office Administrator, you will be responsible for supporting the team with various aspects of finance, order processing and administration. You will be integral to ensuring orders are dealt with smoothly and invoices go out, and are paid, on time. Responsibilities: Order Processing: Raising sales and purchase orders; Checking credit terms and requesting payment / direct debit set up; Ordering hardware; Checking install dates for any delayed stock / shipments; Invoicing once complete; Keeping the customer / sales team up to date. Stock Control: Ensuring minimum levels held of key stock; Managing stock out on loan; Managing the return and replacement / credit of faulty devices. Monitoring stationary requirements in the office. Debtor Control. Reconciling supplier invoices. Responding to customer invoice queries. Preparing and maintaining reports and records. Supporting with preparing the monthly bill run. Other admin tasks and ad-hoc projects. Experience: Experience working in a similar role is preferred. Able to learn new processes and systems as well as absorb information quickly. A high work ethic and an energetic, methodical approach to work. Excellent organisational skills with a keen focus on attention to detail. Excellent communication skills, both verbal and written. Able to work on your own initiative and see things through. Competent in prioritising workloads. Basic Excel formula knowledge (including vlookup). Experience with Sage, or other accountancy packages, and using CRM systems (Salesforce). Although industry knowledge is desirable it is not essential as full training will be provided, however ability to absorb information quickly is imperative. Hours: Monday to Thursday; 9 30 Friday; 9 30 Salary will be £25,000 per annum with 20 days holiday, rising to 25, plus Bank Holidays.
Feb 09, 2026
Full time
Office Administrator G-Force Communications Ltd is a Business Communications and Fleet Vehicle Solutions specialist providing a range of products and services designed to save our customers time and money. Established in 2005, we have built up a nationwide customer base and are keen to secure an organised, focused individual with a strong level of attention to detail to join our team. The Role As an Office Administrator, you will be responsible for supporting the team with various aspects of finance, order processing and administration. You will be integral to ensuring orders are dealt with smoothly and invoices go out, and are paid, on time. Responsibilities: Order Processing: Raising sales and purchase orders; Checking credit terms and requesting payment / direct debit set up; Ordering hardware; Checking install dates for any delayed stock / shipments; Invoicing once complete; Keeping the customer / sales team up to date. Stock Control: Ensuring minimum levels held of key stock; Managing stock out on loan; Managing the return and replacement / credit of faulty devices. Monitoring stationary requirements in the office. Debtor Control. Reconciling supplier invoices. Responding to customer invoice queries. Preparing and maintaining reports and records. Supporting with preparing the monthly bill run. Other admin tasks and ad-hoc projects. Experience: Experience working in a similar role is preferred. Able to learn new processes and systems as well as absorb information quickly. A high work ethic and an energetic, methodical approach to work. Excellent organisational skills with a keen focus on attention to detail. Excellent communication skills, both verbal and written. Able to work on your own initiative and see things through. Competent in prioritising workloads. Basic Excel formula knowledge (including vlookup). Experience with Sage, or other accountancy packages, and using CRM systems (Salesforce). Although industry knowledge is desirable it is not essential as full training will be provided, however ability to absorb information quickly is imperative. Hours: Monday to Thursday; 9 30 Friday; 9 30 Salary will be £25,000 per annum with 20 days holiday, rising to 25, plus Bank Holidays.
TXP
Salesforce CLI Technical Lead
TXP
Salesforce Technical Lead London - Hybrid working options available 6 month contract with possible extension Market day rate - Inside IR35 via Umbrella The Technical Lead will primarily be responsible for working with Clients to define, design a solution which meets the criteria outlined in their Statement of Work. Role: Lead Operational Team in both Waterfall and Agile based projects for clients Facilitate and lead discussions in workshops Own and contribute to the High Level Design for a Project Own, contribute to and refine the user stories in a project Plan and execute a Data Migration as part of Project Delivery Key experience/skills: Proven experience working and performing deployments via the Salesforce CLI Apex Coding LWC Aura Jitterbit or Mulesoft (desirable) Platform Developer I Certified App Builder Certified Administrator JavaScript Developer (desirable) Platform Developer II (desirable) Certified Sales Cloud Consultant Certified Service Cloud Consultant Certified CPQ Specialist Advanced in either the Software Architect path or Application Architect Path Communication If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Feb 06, 2026
Contractor
Salesforce Technical Lead London - Hybrid working options available 6 month contract with possible extension Market day rate - Inside IR35 via Umbrella The Technical Lead will primarily be responsible for working with Clients to define, design a solution which meets the criteria outlined in their Statement of Work. Role: Lead Operational Team in both Waterfall and Agile based projects for clients Facilitate and lead discussions in workshops Own and contribute to the High Level Design for a Project Own, contribute to and refine the user stories in a project Plan and execute a Data Migration as part of Project Delivery Key experience/skills: Proven experience working and performing deployments via the Salesforce CLI Apex Coding LWC Aura Jitterbit or Mulesoft (desirable) Platform Developer I Certified App Builder Certified Administrator JavaScript Developer (desirable) Platform Developer II (desirable) Certified Sales Cloud Consultant Certified Service Cloud Consultant Certified CPQ Specialist Advanced in either the Software Architect path or Application Architect Path Communication If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Data Technical Delivery Manager
Booksy Inc.
Overview A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers in creating meaningful 'me time' moments, we're in the business of helping people thrive. Working in an ever-changing scale-up where things are messy and resources are limited isn't for everyone. If you thrive in environments with fixed processes, clearly separated teams, and low tolerance for challenge, then, if we're honest, we're probably not for you. But if you enjoy imposing structure, raising standards, and acting as the calm authority between business and complex technical systems, you'll likely love it here. The people you'll like to work with and the systems you'll enjoy untangling: Role As a Data Technical Delivery Manager, reporting to the Head of Customer Data and Technology your purpose will be to turn loosely defined business questions into high-quality, executable technical work across GTM Tech, Data Engineering, and Analytics. You'll own the single intake ("front door") for all data requests, ensuring every ticket is technically complete, correctly decomposed, and transparently tracked as it moves from CRM changes, through data pipelines, and into analytics and dashboards. Day to day, that means challenging requests like "I need a dashboard" and breaking them down into the real work underneath: Do we need a new Salesforce field or object change? Does the BigQuery pipeline need to be updated? Is the semantic layer ready for analysts to use? You'll act as the quality gatekeeper, returning unclear or under-defined tickets to stakeholders, protecting engineering focus, and ensuring delivery is predictable rather than reactive. Essentially, to ensure you succeed in this role you're going to need 5+ years' experience in technical delivery, data operations, or technical project management A strong working understanding of the end-to-end data lifecycle (Salesforce BigQuery analytics tools such as Looker) Advanced, hands-on experience with Jira, including workflow design, automation, and cross-project dependency tracking Proven experience running cross-functional Agile ceremonies (stand-ups, planning, backlog refinement) for technical teams Conversational-level English (spoken and written) - English is our company language and used for all business-wide communication It will also help you to have Experience working directly with Salesforce schemas, objects, and the downstream reporting impact of schema changes A background in environments where multiple technical teams depend on each other to deliver end-to-end outcomes Certifications such as PMP, Scrum Master, or Salesforce Administrator (or equivalent real-world experience) What success looks like in your first months Launching a single, standardised intake process for all data requests Creating clear dependency visibility so teams aren't blocked by unclear hand-offs Cleaning up and restructuring existing backlogs so only "delivery-ready" work remains Benefits Some of the benefits we offer are: This is a fully remote position. We take pride in being a globally distributed team. A generous holiday allowance of 26 days plus public holidays. Access to a global learning and development program, wellness benefits, and discounts across partner platforms. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked. Every application goes through the same AI review to help us spot skills that match the role - but don't worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won't affect your chances in any way. If you have questions, just drop us a note - we're happy to explain more. Our Diversity and Inclusion Commitment We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.
Feb 06, 2026
Full time
Overview A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers in creating meaningful 'me time' moments, we're in the business of helping people thrive. Working in an ever-changing scale-up where things are messy and resources are limited isn't for everyone. If you thrive in environments with fixed processes, clearly separated teams, and low tolerance for challenge, then, if we're honest, we're probably not for you. But if you enjoy imposing structure, raising standards, and acting as the calm authority between business and complex technical systems, you'll likely love it here. The people you'll like to work with and the systems you'll enjoy untangling: Role As a Data Technical Delivery Manager, reporting to the Head of Customer Data and Technology your purpose will be to turn loosely defined business questions into high-quality, executable technical work across GTM Tech, Data Engineering, and Analytics. You'll own the single intake ("front door") for all data requests, ensuring every ticket is technically complete, correctly decomposed, and transparently tracked as it moves from CRM changes, through data pipelines, and into analytics and dashboards. Day to day, that means challenging requests like "I need a dashboard" and breaking them down into the real work underneath: Do we need a new Salesforce field or object change? Does the BigQuery pipeline need to be updated? Is the semantic layer ready for analysts to use? You'll act as the quality gatekeeper, returning unclear or under-defined tickets to stakeholders, protecting engineering focus, and ensuring delivery is predictable rather than reactive. Essentially, to ensure you succeed in this role you're going to need 5+ years' experience in technical delivery, data operations, or technical project management A strong working understanding of the end-to-end data lifecycle (Salesforce BigQuery analytics tools such as Looker) Advanced, hands-on experience with Jira, including workflow design, automation, and cross-project dependency tracking Proven experience running cross-functional Agile ceremonies (stand-ups, planning, backlog refinement) for technical teams Conversational-level English (spoken and written) - English is our company language and used for all business-wide communication It will also help you to have Experience working directly with Salesforce schemas, objects, and the downstream reporting impact of schema changes A background in environments where multiple technical teams depend on each other to deliver end-to-end outcomes Certifications such as PMP, Scrum Master, or Salesforce Administrator (or equivalent real-world experience) What success looks like in your first months Launching a single, standardised intake process for all data requests Creating clear dependency visibility so teams aren't blocked by unclear hand-offs Cleaning up and restructuring existing backlogs so only "delivery-ready" work remains Benefits Some of the benefits we offer are: This is a fully remote position. We take pride in being a globally distributed team. A generous holiday allowance of 26 days plus public holidays. Access to a global learning and development program, wellness benefits, and discounts across partner platforms. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked. Every application goes through the same AI review to help us spot skills that match the role - but don't worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won't affect your chances in any way. If you have questions, just drop us a note - we're happy to explain more. Our Diversity and Inclusion Commitment We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.
hireful
Sales Administrator
hireful Thornaby, Yorkshire
Kickstart your sales career without the cold calling. Sounds good? Read on This sales support role is with a well-established UK manufacturer, working at the cutting edge of technology used in sectors like space, marine and specialist engineering. This is a brilliant entry point for someone early in their career who s already had a taste of administration in sales or customer service, and wants to build on it in a supportive, professional environment. This is a hybrid role after probation, based just south of Middlesbrough and paying £25,553 with generous holiday allowance, annual bonus and healthcare cover You ll be the backbone of the sales team in this role, keeping everything running smoothly behind the scenes. You ll be involved in: Processing sales orders and issuing quotations Managing and updating CRM system with customer data (Salesforce) Acting as first point of contact for customer queries by phone and email Supporting Sales Managers day-to-day with diary management, customer correspondence, etc. Liaising with internal teams and producing sales reports This role suits someone organised, proactive and confident with systems. You ll need: Previous admin experience, supporting a sales or customer service team Strong IT skills and attention to detail A customer-first mindset and clear communication style GCSEs (or equivalent) including English and Maths You ll join a friendly, values-led business that invests in its people, offers structured development, and gives you real commercial exposure early in your career. Apply today!
Feb 05, 2026
Full time
Kickstart your sales career without the cold calling. Sounds good? Read on This sales support role is with a well-established UK manufacturer, working at the cutting edge of technology used in sectors like space, marine and specialist engineering. This is a brilliant entry point for someone early in their career who s already had a taste of administration in sales or customer service, and wants to build on it in a supportive, professional environment. This is a hybrid role after probation, based just south of Middlesbrough and paying £25,553 with generous holiday allowance, annual bonus and healthcare cover You ll be the backbone of the sales team in this role, keeping everything running smoothly behind the scenes. You ll be involved in: Processing sales orders and issuing quotations Managing and updating CRM system with customer data (Salesforce) Acting as first point of contact for customer queries by phone and email Supporting Sales Managers day-to-day with diary management, customer correspondence, etc. Liaising with internal teams and producing sales reports This role suits someone organised, proactive and confident with systems. You ll need: Previous admin experience, supporting a sales or customer service team Strong IT skills and attention to detail A customer-first mindset and clear communication style GCSEs (or equivalent) including English and Maths You ll join a friendly, values-led business that invests in its people, offers structured development, and gives you real commercial exposure early in your career. Apply today!
Merrifield Consultants
Digital Systems Manager
Merrifield Consultants City, London
Merrifield Consultants is delighted to partner with an international membership organisation operating within the healthcare education and research sector. This forward-thinking not-for-profit organisation is seeking an experienced Digital Systems Manager to join them during an exciting period of digital transformation. About the Organisation As a multidisciplinary membership organisation, they champion research, education, and knowledge-sharing across the sector. Their work includes publishing leading journals, delivering educational programmes, and providing online learning resources to members worldwide. The role The organisation has invested significantly in digital infrastructure over recent years, replacing legacy systems with a modern, integrated tech stack centred around Salesforce and Fonteva. They have built a sophisticated member portal, integrated online payment systems, and connected their CRM with educational platforms, websites, and marketing tools. They now need someone to manage and develop these systems. The Digital Systems Manager will be responsible for managing and developing their CRM and integrated systems, ensuring everything runs smoothly whilst identifying opportunities for enhancement and innovation. Salary and contract 45,000 per annum. 18-month contract with potential to become permanent based on performance and organisational needs. Based in central London (Hybrid). Main responsibilities CRM & Data Management: Act as the onsite Salesforce Administrator, managing daily operations, user access, vendor relationships, workflows, automations, data quality, reports, dashboards, and GDPR compliance. Digital Project Management: Manage digital implementation projects, working with teams across the organisation to ensure systems evolve in line with strategy and deliver measurable value. Website & IT Vendor Management: Support website technical development with the Communications Manager and manage external IT support providers, overseeing cybersecurity and ensuring reliable technology service delivery. System Integration & Optimisation: Oversee integration of the CRM with other systems (website, payment platforms, educational tools) to ensure smooth data flow and operational efficiency. What you need Proven Salesforce administration experience managing CRM platforms Experience with membership management systems or Association Management Systems (AMS), ideally Fonteva Strong understanding of data models, workflows, and automations Experience delivering high level technical projects Database management and report writing capabilities Knowledge of GDPR and data governance If you are an experienced Salesforce Administrator looking to join a well-established membership organisation where you can make a real impact, please apply today. For more information or to apply, please contact Akash Mahmud at Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Feb 04, 2026
Full time
Merrifield Consultants is delighted to partner with an international membership organisation operating within the healthcare education and research sector. This forward-thinking not-for-profit organisation is seeking an experienced Digital Systems Manager to join them during an exciting period of digital transformation. About the Organisation As a multidisciplinary membership organisation, they champion research, education, and knowledge-sharing across the sector. Their work includes publishing leading journals, delivering educational programmes, and providing online learning resources to members worldwide. The role The organisation has invested significantly in digital infrastructure over recent years, replacing legacy systems with a modern, integrated tech stack centred around Salesforce and Fonteva. They have built a sophisticated member portal, integrated online payment systems, and connected their CRM with educational platforms, websites, and marketing tools. They now need someone to manage and develop these systems. The Digital Systems Manager will be responsible for managing and developing their CRM and integrated systems, ensuring everything runs smoothly whilst identifying opportunities for enhancement and innovation. Salary and contract 45,000 per annum. 18-month contract with potential to become permanent based on performance and organisational needs. Based in central London (Hybrid). Main responsibilities CRM & Data Management: Act as the onsite Salesforce Administrator, managing daily operations, user access, vendor relationships, workflows, automations, data quality, reports, dashboards, and GDPR compliance. Digital Project Management: Manage digital implementation projects, working with teams across the organisation to ensure systems evolve in line with strategy and deliver measurable value. Website & IT Vendor Management: Support website technical development with the Communications Manager and manage external IT support providers, overseeing cybersecurity and ensuring reliable technology service delivery. System Integration & Optimisation: Oversee integration of the CRM with other systems (website, payment platforms, educational tools) to ensure smooth data flow and operational efficiency. What you need Proven Salesforce administration experience managing CRM platforms Experience with membership management systems or Association Management Systems (AMS), ideally Fonteva Strong understanding of data models, workflows, and automations Experience delivering high level technical projects Database management and report writing capabilities Knowledge of GDPR and data governance If you are an experienced Salesforce Administrator looking to join a well-established membership organisation where you can make a real impact, please apply today. For more information or to apply, please contact Akash Mahmud at Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Stafforce Recruitment
Warehouse Administrator
Stafforce Recruitment City, Sheffield
Job: Warehouse Administrator Location: North Sheffield Pay: 12.73 M-F: 10am-6pm On behalf of our industry leading client we are recruiting for a Warehouse Administrator. You will be a vital member of the warehouse operations administration team. Key Responsibilities and Duties: Booking transport/couriers for all Customer Orders including export consignments. Produce and check all relevant export documentation for export consignments. Use SAP to confirm invoicing is completed. Authorise and control transport bookings for exceptions and upgrades. Complete and issue all customer orders documentation including pre advise, labels and delivery notes. Booking in deliveries with customers. Office administration including filing of all documents to agreed system. POD retrieval and tracking using 3rd party carrier systems. Control the warehouse picks & process and the distribution of customer orders to the Operational team. Oversee the sharing and distribution of emails received into both the central Distribution Centre and the Homecare inboxes. Day to day responsibility for Salesforce customer queries. Use of SAP despatch processes. Booking in of received goods onto SAP system using various SAP functions. Quality release process on SAP system Goods in booking log operation. Recording of Prob Logs. Receipt and checking in of stock Responsibility for general Despatch office housekeeping. General administrative tasks and control of Despatch documentation. Use of NIPOS ordering system to place orders for supplies and services. Supporting and covering operational support team duties when required. Supporting other areas of the Warehouse and wider business when required. Adhere to and promote Health and Safety guidelines. To act in a professional manner at all times in order to maintain and promote a positive image of the Company. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Feb 04, 2026
Seasonal
Job: Warehouse Administrator Location: North Sheffield Pay: 12.73 M-F: 10am-6pm On behalf of our industry leading client we are recruiting for a Warehouse Administrator. You will be a vital member of the warehouse operations administration team. Key Responsibilities and Duties: Booking transport/couriers for all Customer Orders including export consignments. Produce and check all relevant export documentation for export consignments. Use SAP to confirm invoicing is completed. Authorise and control transport bookings for exceptions and upgrades. Complete and issue all customer orders documentation including pre advise, labels and delivery notes. Booking in deliveries with customers. Office administration including filing of all documents to agreed system. POD retrieval and tracking using 3rd party carrier systems. Control the warehouse picks & process and the distribution of customer orders to the Operational team. Oversee the sharing and distribution of emails received into both the central Distribution Centre and the Homecare inboxes. Day to day responsibility for Salesforce customer queries. Use of SAP despatch processes. Booking in of received goods onto SAP system using various SAP functions. Quality release process on SAP system Goods in booking log operation. Recording of Prob Logs. Receipt and checking in of stock Responsibility for general Despatch office housekeeping. General administrative tasks and control of Despatch documentation. Use of NIPOS ordering system to place orders for supplies and services. Supporting and covering operational support team duties when required. Supporting other areas of the Warehouse and wider business when required. Adhere to and promote Health and Safety guidelines. To act in a professional manner at all times in order to maintain and promote a positive image of the Company. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Gordon Yates Recruitment Consultancy
Senior Salesforce Administrator
Gordon Yates Recruitment Consultancy City, London
Job Title: Senior Salesforce Administrator Location: London Salary: £60,000 £65,000 per annum Contract Type: Permanent Working Pattern: Some hybrid working (3 days in office, 2 days WFH) Ideal Start: October 2025 Expert Salesforce Administrator needed take ownership, lead improvements, and drive impact! Our client, a well-established not-for-profit organisation , is seeking a Senior Salesforce Administrator to own, manage, and optimise their Salesforce platform. This is a hands-on, strategic role for an experienced administrator who can combine deep technical knowledge with the ability to lead improvements, streamline processes, and provide guidance across the organisation. You will work closely with senior stakeholders, shape the long-term roadmap, and ensure Salesforce delivers maximum value to the organisation and its mission. Key Responsibilities Serve as the organisation s Salesforce subject matter expert , supporting end users and ensuring the smooth running of the system Manage the support queue , resolving issues and escalating complex cases to external support Drive system improvements, process automation, and new integrations (Eventbrite, Asperato, SurveyMonkey, PowerBI) Lead on workflow optimisations, Flows, AI features, and advanced automation projects Build dashboards and reporting for senior leaders, defining success metrics and demonstrating impact Own the long-term Salesforce roadmap , aligning platform capabilities with organisational goals Manage relationships with external Salesforce vendors , including contract oversight and performance management Maintain training materials, documentation, and induction programs , ensuring all users are confident and competent Proactively monitor data quality , enforce best practices, and ensure GDPR compliance What We re Looking For Must Haves Certified Salesforce Administrator with extensive hands-on experience Proven track record of driving system improvements and strategic Salesforce developments Strong experience with Flows, Process Builder, reporting, and automation tools Ability to work with senior stakeholders , translating business needs into Salesforce functionality Experience managing external vendors or consultants Exceptional communication, influencing, and stakeholder management skills Highly organised, self-motivated, and able to manage multiple projects simultaneously Desirable Experience with marketing automation platforms , e.g., Pardot, building campaigns, emails, and nurturing sequences Familiarity with HTML for marketing communications Why Join? Permanent role with competitive salary of £60k £65k Opportunity to lead Salesforce strategy and development for a mission-driven organisation Hands-on, high-impact role where your expertise will directly influence business performance and support the organisation s mission Plus great benefits How to Apply If you are an experienced Salesforce Administrator looking for your next challenge in the not-for-profit sector , Please click below to apply.
Oct 07, 2025
Full time
Job Title: Senior Salesforce Administrator Location: London Salary: £60,000 £65,000 per annum Contract Type: Permanent Working Pattern: Some hybrid working (3 days in office, 2 days WFH) Ideal Start: October 2025 Expert Salesforce Administrator needed take ownership, lead improvements, and drive impact! Our client, a well-established not-for-profit organisation , is seeking a Senior Salesforce Administrator to own, manage, and optimise their Salesforce platform. This is a hands-on, strategic role for an experienced administrator who can combine deep technical knowledge with the ability to lead improvements, streamline processes, and provide guidance across the organisation. You will work closely with senior stakeholders, shape the long-term roadmap, and ensure Salesforce delivers maximum value to the organisation and its mission. Key Responsibilities Serve as the organisation s Salesforce subject matter expert , supporting end users and ensuring the smooth running of the system Manage the support queue , resolving issues and escalating complex cases to external support Drive system improvements, process automation, and new integrations (Eventbrite, Asperato, SurveyMonkey, PowerBI) Lead on workflow optimisations, Flows, AI features, and advanced automation projects Build dashboards and reporting for senior leaders, defining success metrics and demonstrating impact Own the long-term Salesforce roadmap , aligning platform capabilities with organisational goals Manage relationships with external Salesforce vendors , including contract oversight and performance management Maintain training materials, documentation, and induction programs , ensuring all users are confident and competent Proactively monitor data quality , enforce best practices, and ensure GDPR compliance What We re Looking For Must Haves Certified Salesforce Administrator with extensive hands-on experience Proven track record of driving system improvements and strategic Salesforce developments Strong experience with Flows, Process Builder, reporting, and automation tools Ability to work with senior stakeholders , translating business needs into Salesforce functionality Experience managing external vendors or consultants Exceptional communication, influencing, and stakeholder management skills Highly organised, self-motivated, and able to manage multiple projects simultaneously Desirable Experience with marketing automation platforms , e.g., Pardot, building campaigns, emails, and nurturing sequences Familiarity with HTML for marketing communications Why Join? Permanent role with competitive salary of £60k £65k Opportunity to lead Salesforce strategy and development for a mission-driven organisation Hands-on, high-impact role where your expertise will directly influence business performance and support the organisation s mission Plus great benefits How to Apply If you are an experienced Salesforce Administrator looking for your next challenge in the not-for-profit sector , Please click below to apply.
Salesforce Administrator
NFP People LTD
Salesforce Administrator We are looking for a Salesforce Administrator to join the team in this integral role, helping the organisation achieve its ambitions. Position: Salesforce Administrator (internally known as Salesforce Coordinator) Location: Remote (with some travel to London as required) Hours: Full time, permanent (37.5 hours per week) Contract: Permanent Salary: £27,000 - £30,500 p.a., depending on experience (plus £3,000 London weighting, if applicable) Closing Date: Monday 20th October 2025 About the Role You will ensure the effective maintenance and development of Salesforce to support programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals. Role responsibilities include: Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows. Troubleshooting issues, data cleansing and implementing secure system changes. Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively. About You Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn't essential. Skills and Competencies: Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions. Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable) Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent About the Organisation Join a data-driven organisation with robust monitoring and evaluation systems, that tracks student progress, assesses the impact of its programmes and uses real-time data to improve delivery. By combining academic, demographic, and outcome data, the team measures university readiness and shares this impact externally. Benefits include: 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days. PerkBox Employee Assistance Programme Online Medical assistance Interest-free travelcard loans Cyclescheme loans Paid wellbeing day 2 paid Volunteering Days Employer's pensions contributions (3%) CPD options in line with L&D programme Staff Mentoring scheme The charity is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission. We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check. You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 07, 2025
Full time
Salesforce Administrator We are looking for a Salesforce Administrator to join the team in this integral role, helping the organisation achieve its ambitions. Position: Salesforce Administrator (internally known as Salesforce Coordinator) Location: Remote (with some travel to London as required) Hours: Full time, permanent (37.5 hours per week) Contract: Permanent Salary: £27,000 - £30,500 p.a., depending on experience (plus £3,000 London weighting, if applicable) Closing Date: Monday 20th October 2025 About the Role You will ensure the effective maintenance and development of Salesforce to support programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals. Role responsibilities include: Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows. Troubleshooting issues, data cleansing and implementing secure system changes. Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively. About You Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn't essential. Skills and Competencies: Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions. Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable) Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent About the Organisation Join a data-driven organisation with robust monitoring and evaluation systems, that tracks student progress, assesses the impact of its programmes and uses real-time data to improve delivery. By combining academic, demographic, and outcome data, the team measures university readiness and shares this impact externally. Benefits include: 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days. PerkBox Employee Assistance Programme Online Medical assistance Interest-free travelcard loans Cyclescheme loans Paid wellbeing day 2 paid Volunteering Days Employer's pensions contributions (3%) CPD options in line with L&D programme Staff Mentoring scheme The charity is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission. We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check. You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Surviving Economic Abuse
Training and Partnerships Administrator
Surviving Economic Abuse
We are looking for an experienced candidate to provide administrative support to SEA s training and partnerships function. About SEA Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free from abuse and exploitation. Economic abuse is a form of coercive and controlling behaviour. 4.1 million UK women experienced economic abuse from a current or former partner in the last year. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives. About the role You will undertake a range of administrative tasks in relation to the technical infrastructure and systems needed to support and deliver our training offer. You will support the administration of some broader relationship and partnership outcomes. This includes routine tasks in relation to the administration of our CRM (Salesforce) and other partnership tools and processes as necessary. This role will also support our efforts to grow the training offer by assisting with elements of the sales process such as responding to enquiries, following up leads, and maintaining accurate records of prospects and bookings. While no formal sales experience is required, a proactive and relationship-focused approach is key, alongside a willingness to support the promotion of SEA s mission and training opportunities to new and existing audiences. Together we can transform responses and save lives. What we offer 25 days annual leave plus Statutory Bank Holidays Home working (UK based) with travel as required Flexible working 5% Employer Pension Contribution 5 Wellbeing Days (non contractual) Reflective practice Health Cash Plan, including Employee Assistance Programme Enhanced sick pay, family leave and carer s leave The chance to be part of our highly professional, supportive team To apply Please apply via our website. Applications open from 6 October and close at 11.59pm on 26 October 2025. Interviews will take place virtually, week beginning 1 December 2025. Direct applications only no agencies please. Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA. SEA is a Disability Confident Committed, and Kinship Friendly Employer.
Oct 07, 2025
Full time
We are looking for an experienced candidate to provide administrative support to SEA s training and partnerships function. About SEA Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free from abuse and exploitation. Economic abuse is a form of coercive and controlling behaviour. 4.1 million UK women experienced economic abuse from a current or former partner in the last year. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives. About the role You will undertake a range of administrative tasks in relation to the technical infrastructure and systems needed to support and deliver our training offer. You will support the administration of some broader relationship and partnership outcomes. This includes routine tasks in relation to the administration of our CRM (Salesforce) and other partnership tools and processes as necessary. This role will also support our efforts to grow the training offer by assisting with elements of the sales process such as responding to enquiries, following up leads, and maintaining accurate records of prospects and bookings. While no formal sales experience is required, a proactive and relationship-focused approach is key, alongside a willingness to support the promotion of SEA s mission and training opportunities to new and existing audiences. Together we can transform responses and save lives. What we offer 25 days annual leave plus Statutory Bank Holidays Home working (UK based) with travel as required Flexible working 5% Employer Pension Contribution 5 Wellbeing Days (non contractual) Reflective practice Health Cash Plan, including Employee Assistance Programme Enhanced sick pay, family leave and carer s leave The chance to be part of our highly professional, supportive team To apply Please apply via our website. Applications open from 6 October and close at 11.59pm on 26 October 2025. Interviews will take place virtually, week beginning 1 December 2025. Direct applications only no agencies please. Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA. SEA is a Disability Confident Committed, and Kinship Friendly Employer.
Catholic Children's Society
Project Officer - part time
Catholic Children's Society
A little about us Our mission is to bring hope and positive change to children and families. Through complementary and creative early intervention services, we seek to build resilience and improve children s life chances. The Catholic Children s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast. Our Connect-Ed service includes around 50 counsellors and therapists working on-site in over 70 schools. We also offer high-quality early years education and holistic family support, including emergency assistance for families in crisis. We work with children and families of all faiths and none. Our sole aim is to help those in greatest need overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership . What we are looking for We are seeking an enthusiastic and detail-oriented Project Officer to support the delivery and evaluation of our mental health services in schools, as well as our nursery and family centre. You ll be part of a passionate team working to improve children s life chances through early intervention and family support. Duties and Responsibilities Service Analysis and Quality Assurance Support the collection and analysis of accurate, timely and high-quality data on our services via Salesforce CRM (training provided, with the opportunity to become a qualified Salesforce Administrator). Assist Service Managers in delivering mental health training for school staff and parents/carers, including managing bookings, invites, attendance lists, and queries. Coordinate, monitor and support the evaluation of whole school services, including training and wellbeing interventions. Maintain effective and up-to-date digital filing systems. Build strong relationships with colleagues and external contacts, developing a deep understanding of our services and their impact on children s lives. Family Liaison and Support Undertake office and reception duties from 4pm 6.30pm, including liaising with parents, answering calls, and welcoming visitors. Support the recruitment and onboarding of new families to our nursery and family centre, including reviewing statutory childcare funding options. Help develop a programme of workshops for parents/carers, assessing needs and tailoring support. Assist in the delivery, evaluation and monitoring of mental health and wellbeing services for families using the nursery. Collaborate with the Centre Coordinator to plan and deliver family activities, including day trips to safari parks and the seaside. Note: Flexibility and a positive attitude are essential to support our organisational goals. This job description outlines the initial responsibilities and may evolve over time. It does not form part of the employment contract. Why join us? The successful candidate will receive an excellent package including: Generous annual leave allowance of 27 days p.a. (pro rata), plus bank holidays. Up to 11% employer pension contribution. Access to a staff Health Plan and Employee Assistance Programme. Training opportunities, including Salesforce Administrator certification. The chance to make a meaningful difference every day. Salary: £15,600 per annum (pro rata of £34,125 FTE) Hours: 16 hours per week 2:30pm 6:30pm, four days per week (days negotiable) Location: St Francis Family Centre, 34 Wades Place, London E14 0DE Please note: homeworking is not possible for this role. Key dates: Closing Date: Sunday, 27th October 2025 Interview Date: Monday, 3rd November 2025 Safeguarding CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.
Oct 06, 2025
Full time
A little about us Our mission is to bring hope and positive change to children and families. Through complementary and creative early intervention services, we seek to build resilience and improve children s life chances. The Catholic Children s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast. Our Connect-Ed service includes around 50 counsellors and therapists working on-site in over 70 schools. We also offer high-quality early years education and holistic family support, including emergency assistance for families in crisis. We work with children and families of all faiths and none. Our sole aim is to help those in greatest need overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership . What we are looking for We are seeking an enthusiastic and detail-oriented Project Officer to support the delivery and evaluation of our mental health services in schools, as well as our nursery and family centre. You ll be part of a passionate team working to improve children s life chances through early intervention and family support. Duties and Responsibilities Service Analysis and Quality Assurance Support the collection and analysis of accurate, timely and high-quality data on our services via Salesforce CRM (training provided, with the opportunity to become a qualified Salesforce Administrator). Assist Service Managers in delivering mental health training for school staff and parents/carers, including managing bookings, invites, attendance lists, and queries. Coordinate, monitor and support the evaluation of whole school services, including training and wellbeing interventions. Maintain effective and up-to-date digital filing systems. Build strong relationships with colleagues and external contacts, developing a deep understanding of our services and their impact on children s lives. Family Liaison and Support Undertake office and reception duties from 4pm 6.30pm, including liaising with parents, answering calls, and welcoming visitors. Support the recruitment and onboarding of new families to our nursery and family centre, including reviewing statutory childcare funding options. Help develop a programme of workshops for parents/carers, assessing needs and tailoring support. Assist in the delivery, evaluation and monitoring of mental health and wellbeing services for families using the nursery. Collaborate with the Centre Coordinator to plan and deliver family activities, including day trips to safari parks and the seaside. Note: Flexibility and a positive attitude are essential to support our organisational goals. This job description outlines the initial responsibilities and may evolve over time. It does not form part of the employment contract. Why join us? The successful candidate will receive an excellent package including: Generous annual leave allowance of 27 days p.a. (pro rata), plus bank holidays. Up to 11% employer pension contribution. Access to a staff Health Plan and Employee Assistance Programme. Training opportunities, including Salesforce Administrator certification. The chance to make a meaningful difference every day. Salary: £15,600 per annum (pro rata of £34,125 FTE) Hours: 16 hours per week 2:30pm 6:30pm, four days per week (days negotiable) Location: St Francis Family Centre, 34 Wades Place, London E14 0DE Please note: homeworking is not possible for this role. Key dates: Closing Date: Sunday, 27th October 2025 Interview Date: Monday, 3rd November 2025 Safeguarding CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.
Hays
Sales and Project Administrator
Hays Telford, Shropshire
Sales and Project Administrator Your new company Hays are working in conjunction with a large Manufacturing business in Telford who are seeking a proactive and detail-orientedProject Administrator to join their Sales and Projects department. This role supports key business functions and customer interactions, ensuring smooth project execution and documentation management. Your new role As a Sales and Projects Administrator your duties will include: Support communication with direct customers, intercompany teams, and partners.Maintain and update customer contact details in the CRM system.Update Work in Progress (WIP) records within the ERP/CRM system.Collaborate with Customer Experience departments to enhance service delivery.Assist with inbound sales order management.Manage and maintain project documentation.Create documentation to support the sales order receipt and processing workflow.Adhere to company Quality Management System (QMS) procedures and processes.Escalate issues and complaints appropriately.Build and maintain strong relationships with customers.Perform additional duties as required within skill and competence range. What you'll need to succeed Proven experience in Sales Order Processing.Ability to work in a fast-paced, agile environment, adapting to change effectively.Experience working in cross-functional teams.Background in customer-facing roles.Proficiency in Microsoft Office applications.Strong verbal and written communication skills.A dynamic individual with aspirations for growth within the company.Experience with Sage 50 or Sage 200, or similar accounting/planning software (preferred).Familiarity with Salesforce (beneficial but not essential). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Sales and Project Administrator Your new company Hays are working in conjunction with a large Manufacturing business in Telford who are seeking a proactive and detail-orientedProject Administrator to join their Sales and Projects department. This role supports key business functions and customer interactions, ensuring smooth project execution and documentation management. Your new role As a Sales and Projects Administrator your duties will include: Support communication with direct customers, intercompany teams, and partners.Maintain and update customer contact details in the CRM system.Update Work in Progress (WIP) records within the ERP/CRM system.Collaborate with Customer Experience departments to enhance service delivery.Assist with inbound sales order management.Manage and maintain project documentation.Create documentation to support the sales order receipt and processing workflow.Adhere to company Quality Management System (QMS) procedures and processes.Escalate issues and complaints appropriately.Build and maintain strong relationships with customers.Perform additional duties as required within skill and competence range. What you'll need to succeed Proven experience in Sales Order Processing.Ability to work in a fast-paced, agile environment, adapting to change effectively.Experience working in cross-functional teams.Background in customer-facing roles.Proficiency in Microsoft Office applications.Strong verbal and written communication skills.A dynamic individual with aspirations for growth within the company.Experience with Sage 50 or Sage 200, or similar accounting/planning software (preferred).Familiarity with Salesforce (beneficial but not essential). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Senior Salesforce Developer
Residential Management Group (RMG) Northwich, Cheshire
Join One of the UK's Leading Property Management Companies and Shape the Future of Salesforce Innovation Are you a passionate and experienced Senior Salesforce Developer ready to take the lead in transforming digital experiences? At Residential Management Group (RMG) , one of the UK's largest and most respected property management companies, we're offering an exciting opportunity to drive innovation and make a real impact. Based in our modern offices in either Hoddesdon (EN11 0DR) or Northwich (CW9 7LN), this hybrid role follows a bi-weekly schedule, with two office-based days every fortnight. You'll join a collaborative team of engineers, designers, and architects, leading the design and delivery of innovative Salesforce solutions that drive our business transformation and make a meaningful difference to the communities we serve. Key Responsibilities Lead the end-to-end delivery of Salesforce solutions, from design to deployment. Design and document optimised, user-led technology solutions. Engineer scalable, resilient, and secure Salesforce applications. Conduct and document comprehensive technical testing, including automation where possible. Collaborate with project teams and stakeholders throughout the delivery lifecycle. Provide expert-level support and mentorship to peers and junior engineers. Ensure security-by-design in all engineering and service activities. Offer expert advice on Salesforce capabilities and platform optimisation. What We're Looking For Essential: 3+ years of experience managing the full Salesforce development lifecycle across multiple modules (Sales, Service, Experience, Marketing, and Field Service Clouds). Strong ability to translate complex business needs into elegant Salesforce solutions. Proven experience in technical design, business analysis, and delivering successful technical projects. Skilled in stakeholder engagement and process improvement. Full UK driving license (occasional travel to other sites will be required). Qualifications: Current Salesforce certifications (e.g., Administrator, Platform Developer, App Builder, Sales/Service Cloud). What does RMG have to offer you? 27 days holiday plus all Bank Holidays Option to buy/sell up to 5 days annual leave each holiday year Life Assurance Cover Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Oct 01, 2025
Full time
Join One of the UK's Leading Property Management Companies and Shape the Future of Salesforce Innovation Are you a passionate and experienced Senior Salesforce Developer ready to take the lead in transforming digital experiences? At Residential Management Group (RMG) , one of the UK's largest and most respected property management companies, we're offering an exciting opportunity to drive innovation and make a real impact. Based in our modern offices in either Hoddesdon (EN11 0DR) or Northwich (CW9 7LN), this hybrid role follows a bi-weekly schedule, with two office-based days every fortnight. You'll join a collaborative team of engineers, designers, and architects, leading the design and delivery of innovative Salesforce solutions that drive our business transformation and make a meaningful difference to the communities we serve. Key Responsibilities Lead the end-to-end delivery of Salesforce solutions, from design to deployment. Design and document optimised, user-led technology solutions. Engineer scalable, resilient, and secure Salesforce applications. Conduct and document comprehensive technical testing, including automation where possible. Collaborate with project teams and stakeholders throughout the delivery lifecycle. Provide expert-level support and mentorship to peers and junior engineers. Ensure security-by-design in all engineering and service activities. Offer expert advice on Salesforce capabilities and platform optimisation. What We're Looking For Essential: 3+ years of experience managing the full Salesforce development lifecycle across multiple modules (Sales, Service, Experience, Marketing, and Field Service Clouds). Strong ability to translate complex business needs into elegant Salesforce solutions. Proven experience in technical design, business analysis, and delivering successful technical projects. Skilled in stakeholder engagement and process improvement. Full UK driving license (occasional travel to other sites will be required). Qualifications: Current Salesforce certifications (e.g., Administrator, Platform Developer, App Builder, Sales/Service Cloud). What does RMG have to offer you? 27 days holiday plus all Bank Holidays Option to buy/sell up to 5 days annual leave each holiday year Life Assurance Cover Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Harvey Nash
Lead Salesforce Administrator
Harvey Nash Newcastle Upon Tyne, Tyne And Wear
Are you ready to be part of a UK-leading organisation undergoing an exciting Salesforce transformation? This is an opportunity for a Lead Salesforce Administrator to join a dynamic team in the North East, working in a hybrid model that offers flexibility and balance. This is a fantastic opportunity to play a pivotal role in shaping the future of Salesforce within a forward-thinking, innovation-driven company. What You'll Be Doing: Leading the administration and optimisation of the Salesforce platform Collaborating with cross-functional teams to deliver scalable solutions Supporting CI/CD pipeline integration and automation Driving best practices in Salesforce configuration, security, and data integrity Mentoring junior admins and contributing to a culture of continuous improvement What We're Looking For: Proven experience as a Salesforce Administrator Salesforce certifications Hands-on experience with CI/CD pipelines and deployment strategies Omnichannel and Gearset experience (bonus!) Excellent communication and stakeholder engagement abilities What's In It For You: Comprehensive benefits package Flexible hybrid working model Access to cutting-edge Salesforce tools and technologies A clear learning and development pathway with certification support Be part of a transformational journey in a high-impact role This opportunity will be paying up to 60,000. If you're passionate about Salesforce and want to make a real difference, please get in touch today!
Oct 01, 2025
Full time
Are you ready to be part of a UK-leading organisation undergoing an exciting Salesforce transformation? This is an opportunity for a Lead Salesforce Administrator to join a dynamic team in the North East, working in a hybrid model that offers flexibility and balance. This is a fantastic opportunity to play a pivotal role in shaping the future of Salesforce within a forward-thinking, innovation-driven company. What You'll Be Doing: Leading the administration and optimisation of the Salesforce platform Collaborating with cross-functional teams to deliver scalable solutions Supporting CI/CD pipeline integration and automation Driving best practices in Salesforce configuration, security, and data integrity Mentoring junior admins and contributing to a culture of continuous improvement What We're Looking For: Proven experience as a Salesforce Administrator Salesforce certifications Hands-on experience with CI/CD pipelines and deployment strategies Omnichannel and Gearset experience (bonus!) Excellent communication and stakeholder engagement abilities What's In It For You: Comprehensive benefits package Flexible hybrid working model Access to cutting-edge Salesforce tools and technologies A clear learning and development pathway with certification support Be part of a transformational journey in a high-impact role This opportunity will be paying up to 60,000. If you're passionate about Salesforce and want to make a real difference, please get in touch today!
Eligo Recruitment
Salesforce Business Analyst
Eligo Recruitment Newport, Gwent
Salesforce Business Analyst South Wales (Hybrid - 2 days in-office) Permanent About Us Join a forward-thinking and rapidly growing company based in the heart of South Wales. Our client is a market leader in the field, driven by innovation and a commitment to using technology to enhance business operations and customer experience. This small but growing company believe in a collaborative culture where your skills and ideas can make a real impact. The Role We are seeking a proactive and detail-oriented Salesforce Business Analyst to join the dynamic team. In this key role, you will be the crucial link between business stakeholders and the technical development team. You will be responsible for understanding business needs, translating them into technical requirements, and ensuring the Salesforce platform is optimised to support our strategic goals.This is a hybrid role, requiring you to be in our South Wales office two days a week to collaborate with the team, with the flexibility to work from home for the rest of the week. Key Responsibilities: Gather and analyse business requirements from various stakeholders. Document business processes, user stories, and functional requirements. Conduct workshops and meetings to facilitate requirements gathering and solution design. Collaborate with developers to design and implement robust Salesforce solutions. Create and execute test cases for User Acceptance Testing (UAT). Provide training and ongoing support to end-users to ensure successful adoption. Continuously identify opportunities for process improvement and system enhancement. What We're Looking For: Proven experience as a Salesforce Business Analyst. Strong knowledge of the Salesforce platform, including Sales Cloud and Service Cloud. Excellent communication, interpersonal, and stakeholder management skills. Experience working in an Agile environment. Ability to think critically and solve complex business problems. A relevant Salesforce certification (e.g., Salesforce Certified Administrator, Business Analyst) is a significant advantage. What We Offer: A competitive salary of around £45-50K plus bonus. A generous annual leave allowance and flexible working arrangements. Opportunities for continuous professional development and training. A friendly, supportive, and collaborative team environment. How to Apply: If you are a talented Salesforce Business Analyst looking for your next challenge, we'd love to hear from you. Please send your CV in today. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Oct 01, 2025
Full time
Salesforce Business Analyst South Wales (Hybrid - 2 days in-office) Permanent About Us Join a forward-thinking and rapidly growing company based in the heart of South Wales. Our client is a market leader in the field, driven by innovation and a commitment to using technology to enhance business operations and customer experience. This small but growing company believe in a collaborative culture where your skills and ideas can make a real impact. The Role We are seeking a proactive and detail-oriented Salesforce Business Analyst to join the dynamic team. In this key role, you will be the crucial link between business stakeholders and the technical development team. You will be responsible for understanding business needs, translating them into technical requirements, and ensuring the Salesforce platform is optimised to support our strategic goals.This is a hybrid role, requiring you to be in our South Wales office two days a week to collaborate with the team, with the flexibility to work from home for the rest of the week. Key Responsibilities: Gather and analyse business requirements from various stakeholders. Document business processes, user stories, and functional requirements. Conduct workshops and meetings to facilitate requirements gathering and solution design. Collaborate with developers to design and implement robust Salesforce solutions. Create and execute test cases for User Acceptance Testing (UAT). Provide training and ongoing support to end-users to ensure successful adoption. Continuously identify opportunities for process improvement and system enhancement. What We're Looking For: Proven experience as a Salesforce Business Analyst. Strong knowledge of the Salesforce platform, including Sales Cloud and Service Cloud. Excellent communication, interpersonal, and stakeholder management skills. Experience working in an Agile environment. Ability to think critically and solve complex business problems. A relevant Salesforce certification (e.g., Salesforce Certified Administrator, Business Analyst) is a significant advantage. What We Offer: A competitive salary of around £45-50K plus bonus. A generous annual leave allowance and flexible working arrangements. Opportunities for continuous professional development and training. A friendly, supportive, and collaborative team environment. How to Apply: If you are a talented Salesforce Business Analyst looking for your next challenge, we'd love to hear from you. Please send your CV in today. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
City + Capital
Salesforce Development Lead
City + Capital
City & Capital are currently representing a highly respected & fast-growing property finance lender who are achieving exciting growth. They have engaged our services to appoint a confident & experienced Salesforce Development Lead who will take oversight of the companies CRM and associated tools. The Company Our client is known for supporting property developers & investors with access to funds for important property projects. Solutions include commercial mortgages, bridging finance & BTL. Our client are a leading player in their sector & ahead of the pack in terms of innovation and engagement with tech and systems that drive business performance and lending efficiency. The Department & Team The Salesforce Development lead is a senior member of the IT department and will work closely with the Head of IT and CTO on critical projects, driven by Salesforce. As our client is set to scale considerably over the coming period, please note that a key expectation for this role will be to build & grow a team of Salesforce & MuleSoft specialists to meet commercial and operational objectives. This is likely to consider administrators, consultants and developers. Our client currently operates a small but effective IT team, though this is set to scale as the company embarks on its technology focus and growth. The department works closely with senior leaders & users in operational departments, so the capacity to communicate across the business is a critical requirement for Salesforce Development Lead. Role Overview As Salesforce Development Lead you will take full ownership of the internal platform & related integration tools and will therefore be required to be an excellent Player/Manager in approach - confident when setting objectives and strategies and happy to roll up sleeves to tackle tasks head on. You will work with the broader IT team on joined up projects & business transformation from a technology perspective. Responsibilities Technical and strategic owner of internal Salesforce initiatives Lead the design, development, configuration & deployment of Salesforce solutions Ensure the platform is secure and protected from threats at all times Translate business needs in to technical projects that deliver improvements Own the integration strategy to deliver scalable API based connections Manage the external support and technical panel Act as the Lead Project Manager for all Salesforce & platform related projects Take responsibility for platform governance and best practice Deliver robust business reports & dashboards using Salesforce native tools Manage all external IT vendors of the company Candidate Requirements Proven experience in a Salesforce Developer or Architect, ideally with leadership Salesforce certifications (Eg, Platform Developer II, Application Architect etc ) MuleSoft certifications (Developer or Integration Architect) Familiarity with DevOps practices and CI/CD tools in the Salesforce ecosystem Deep knowledge of Salesforce platform architecture, development, configurations Strong understanding of MuleSoft and API lead integration strategies Exceptional project management and leadership skills On Offer Our client is ideally looking to pay up to c£100k as a basic salary for the ideal individual, relevant to experience and qualifications. Higher offers may be considered for exceptional experience. Salary will be complemented by access to our client's favourable bonus structure too, which will significantly increase year on year earnings. Most notably, this is a genuine opportunity to join one of the UK's fastest growing companies at an extremely exciting time for their business. The focus for 2025 and beyond is very much on business transformation, driven by technology. So as Salesforce Development Lead, this will put you front and centre within the business and it's key projects. Our client operates a strong and proven promote from within policy too, meaning opportunities to propel salary & career standing forward within may be prevalent, where excellent performance is delivered. Happy to expand on this should we speak. Due to the highly collaborative nature of this role & the IT team, you will be based our clients Mayfair HQ Monday - Friday. Next Steps There is a reasonable amount of urgency to fill this position in line with objectives. Due to the nature of the role & opportunity, you do not expect it to be on the market for long! If this role does sound like one that you are both qualified for and interested in, then we look forward to your application as soon as possible. Once we have reviewed your application we will be in touch with an update. We look forward to hearing from you.
Oct 01, 2025
Full time
City & Capital are currently representing a highly respected & fast-growing property finance lender who are achieving exciting growth. They have engaged our services to appoint a confident & experienced Salesforce Development Lead who will take oversight of the companies CRM and associated tools. The Company Our client is known for supporting property developers & investors with access to funds for important property projects. Solutions include commercial mortgages, bridging finance & BTL. Our client are a leading player in their sector & ahead of the pack in terms of innovation and engagement with tech and systems that drive business performance and lending efficiency. The Department & Team The Salesforce Development lead is a senior member of the IT department and will work closely with the Head of IT and CTO on critical projects, driven by Salesforce. As our client is set to scale considerably over the coming period, please note that a key expectation for this role will be to build & grow a team of Salesforce & MuleSoft specialists to meet commercial and operational objectives. This is likely to consider administrators, consultants and developers. Our client currently operates a small but effective IT team, though this is set to scale as the company embarks on its technology focus and growth. The department works closely with senior leaders & users in operational departments, so the capacity to communicate across the business is a critical requirement for Salesforce Development Lead. Role Overview As Salesforce Development Lead you will take full ownership of the internal platform & related integration tools and will therefore be required to be an excellent Player/Manager in approach - confident when setting objectives and strategies and happy to roll up sleeves to tackle tasks head on. You will work with the broader IT team on joined up projects & business transformation from a technology perspective. Responsibilities Technical and strategic owner of internal Salesforce initiatives Lead the design, development, configuration & deployment of Salesforce solutions Ensure the platform is secure and protected from threats at all times Translate business needs in to technical projects that deliver improvements Own the integration strategy to deliver scalable API based connections Manage the external support and technical panel Act as the Lead Project Manager for all Salesforce & platform related projects Take responsibility for platform governance and best practice Deliver robust business reports & dashboards using Salesforce native tools Manage all external IT vendors of the company Candidate Requirements Proven experience in a Salesforce Developer or Architect, ideally with leadership Salesforce certifications (Eg, Platform Developer II, Application Architect etc ) MuleSoft certifications (Developer or Integration Architect) Familiarity with DevOps practices and CI/CD tools in the Salesforce ecosystem Deep knowledge of Salesforce platform architecture, development, configurations Strong understanding of MuleSoft and API lead integration strategies Exceptional project management and leadership skills On Offer Our client is ideally looking to pay up to c£100k as a basic salary for the ideal individual, relevant to experience and qualifications. Higher offers may be considered for exceptional experience. Salary will be complemented by access to our client's favourable bonus structure too, which will significantly increase year on year earnings. Most notably, this is a genuine opportunity to join one of the UK's fastest growing companies at an extremely exciting time for their business. The focus for 2025 and beyond is very much on business transformation, driven by technology. So as Salesforce Development Lead, this will put you front and centre within the business and it's key projects. Our client operates a strong and proven promote from within policy too, meaning opportunities to propel salary & career standing forward within may be prevalent, where excellent performance is delivered. Happy to expand on this should we speak. Due to the highly collaborative nature of this role & the IT team, you will be based our clients Mayfair HQ Monday - Friday. Next Steps There is a reasonable amount of urgency to fill this position in line with objectives. Due to the nature of the role & opportunity, you do not expect it to be on the market for long! If this role does sound like one that you are both qualified for and interested in, then we look forward to your application as soon as possible. Once we have reviewed your application we will be in touch with an update. We look forward to hearing from you.
Genesys Cloud Architect
Thrive IT Systems Ltd
We are seeking a highly experienced Genesys Cloud Architect (15+ years overall experience, with strong expertise in Genesys Cloud) to join our team. As a Genesys Cloud Architect, you will be responsible for designing, architecting, and implementing Genesys Cloud solutions based on business requirements and technical considerations. You will collaborate with stakeholders, lead implementations, oversee integrations with enterprise systems, and provide expert technical guidance. Responsibilities: Design and architect Genesys Cloud solutions aligned with business and technical needs. Collaborate with cross-functional teams (business analysts, developers, infra teams) to create robust designs. Lead the implementation and configuration of Genesys Cloud solutions following best practices. Oversee integrations with CRM platforms, contact center tools, and databases. Define and document technical specifications, workflows, and system configurations. Provide technical guidance and resolve complex issues during implementation/testing. Stay up to date with Genesys Cloud features and recommend enhancements. Conduct performance assessments, capacity planning, and security reviews. Desired Skills: 15+ years of experience, with deep expertise in Genesys Cloud architecture and implementation. Strong understanding of Customer Service Operations and Contact Centre benchmarking. Experience with Generative AI/LLM integrations. Hands-on experience with IVR, Omnichannel orchestration, Self-Service, and Routing. Expertise with Genesys tools (Administrator, Architect, Composer, Designer). Experience designing solutions for Voice and Non-Voice channels. Knowledge of cloud economics, pricing strategies, hybrid/on-prem/cloud solutions. Genesys Cloud migrations (from other contact center technologies or on-premises Genesys). Hands-on integration experience with Salesforce, Zendesk, ServiceNow, and custom apps. Exposure to Virtual Agents (Amazon Lex, Google CCAI), Knowledge Base, Caller Intent, AI integrations. Integration skills with AWS Lambda, APIs, and custom data actions.
Sep 24, 2025
We are seeking a highly experienced Genesys Cloud Architect (15+ years overall experience, with strong expertise in Genesys Cloud) to join our team. As a Genesys Cloud Architect, you will be responsible for designing, architecting, and implementing Genesys Cloud solutions based on business requirements and technical considerations. You will collaborate with stakeholders, lead implementations, oversee integrations with enterprise systems, and provide expert technical guidance. Responsibilities: Design and architect Genesys Cloud solutions aligned with business and technical needs. Collaborate with cross-functional teams (business analysts, developers, infra teams) to create robust designs. Lead the implementation and configuration of Genesys Cloud solutions following best practices. Oversee integrations with CRM platforms, contact center tools, and databases. Define and document technical specifications, workflows, and system configurations. Provide technical guidance and resolve complex issues during implementation/testing. Stay up to date with Genesys Cloud features and recommend enhancements. Conduct performance assessments, capacity planning, and security reviews. Desired Skills: 15+ years of experience, with deep expertise in Genesys Cloud architecture and implementation. Strong understanding of Customer Service Operations and Contact Centre benchmarking. Experience with Generative AI/LLM integrations. Hands-on experience with IVR, Omnichannel orchestration, Self-Service, and Routing. Expertise with Genesys tools (Administrator, Architect, Composer, Designer). Experience designing solutions for Voice and Non-Voice channels. Knowledge of cloud economics, pricing strategies, hybrid/on-prem/cloud solutions. Genesys Cloud migrations (from other contact center technologies or on-premises Genesys). Hands-on integration experience with Salesforce, Zendesk, ServiceNow, and custom apps. Exposure to Virtual Agents (Amazon Lex, Google CCAI), Knowledge Base, Caller Intent, AI integrations. Integration skills with AWS Lambda, APIs, and custom data actions.
SF Recruitment
Salesforce Administrator
SF Recruitment Coventry, Warwickshire
Salesforce Administrator needed for a fantastic brand in Coventry. Permanent, hybrid role paying up to £45,000 per annum + bonus and benefits. We are looking for a motivated Salesforce Administrator to join our operations team and play a key role in the management, optimisation, and support of our Salesforce platform. This is an excellent opportunity to work on a wide range of Salesforce projects, from user support and data management to automation and system improvements, in a fast-paced and growing environment. Key Responsibilities Provide administration and support for Salesforce users, including roles, profiles, permissions, and data management. Build and maintain reports and dashboards to deliver valuable business insights. Support system integrity through deduplication, data imports, and ongoing maintenance. Configure workflows, flows, and automation to streamline business processes. Manage and prioritise support tickets, escalating issues where necessary. Work closely with end-users to ensure Salesforce remains efficient and aligned to business needs. Contribute to CRM projects such as platform reconfiguration, automation enhancements, and new feature rollouts. Maintain compliance with data governance and GDPR standards. Skills & Experience Required minimum of 6 months experience as a Salesforce Administrator (or similar CRM admin role). Strong knowledge of Salesforce core features including objects, fields, validation rules, process builder, and flows. Proven ability to manage users, roles, permission sets, and security settings. Skilled in building custom reports and dashboards. Experience with data imports, exports, and data cleansing. Familiarity with both Salesforce Classic and Lightning environments. Comfortable working in an Agile environment with tools such as Jira or Confluence. Strong MS Office skills (Excel, PowerPoint, Word). Desirable Skills Basic knowledge of HTML, CSS, and Visualforce. Exposure to Apex programming and Salesforce integrations (APIs / middleware). Experience with data migration tools and techniques. Understanding of Salesforce security best practices.
Sep 22, 2025
Full time
Salesforce Administrator needed for a fantastic brand in Coventry. Permanent, hybrid role paying up to £45,000 per annum + bonus and benefits. We are looking for a motivated Salesforce Administrator to join our operations team and play a key role in the management, optimisation, and support of our Salesforce platform. This is an excellent opportunity to work on a wide range of Salesforce projects, from user support and data management to automation and system improvements, in a fast-paced and growing environment. Key Responsibilities Provide administration and support for Salesforce users, including roles, profiles, permissions, and data management. Build and maintain reports and dashboards to deliver valuable business insights. Support system integrity through deduplication, data imports, and ongoing maintenance. Configure workflows, flows, and automation to streamline business processes. Manage and prioritise support tickets, escalating issues where necessary. Work closely with end-users to ensure Salesforce remains efficient and aligned to business needs. Contribute to CRM projects such as platform reconfiguration, automation enhancements, and new feature rollouts. Maintain compliance with data governance and GDPR standards. Skills & Experience Required minimum of 6 months experience as a Salesforce Administrator (or similar CRM admin role). Strong knowledge of Salesforce core features including objects, fields, validation rules, process builder, and flows. Proven ability to manage users, roles, permission sets, and security settings. Skilled in building custom reports and dashboards. Experience with data imports, exports, and data cleansing. Familiarity with both Salesforce Classic and Lightning environments. Comfortable working in an Agile environment with tools such as Jira or Confluence. Strong MS Office skills (Excel, PowerPoint, Word). Desirable Skills Basic knowledge of HTML, CSS, and Visualforce. Exposure to Apex programming and Salesforce integrations (APIs / middleware). Experience with data migration tools and techniques. Understanding of Salesforce security best practices.

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