Hybrid Customer Success Manager - Mid-Market/Commercial (UK&I)

  • Darktrace Ltd
  • Feb 09, 2026
Full time Call Centre / CustomerService

Job Description

A leading AI cybersecurity firm is looking for a Customer Success Manager to manage a portfolio of UK&I clients. You will drive customer adoption and satisfaction, ensuring renewals and upsells while working closely with cross-functional teams. The ideal candidate will have strong communication skills, a background in customer success, and a passion for AI and cybersecurity. This hybrid role requires at least 3 days in the London office, offering competitive benefits including health insurance and holiday pay.