Job Role: Sales Engineer Service Reports to: Regional Service Manager Location: East Mids The Company Established in 2001, Aqua design, supply and install innovative temperature control solutions, across the UK. Our Sales, Hire and Service teams support customers from every industry sector, whether they are looking to purchase, hire or maintain equipment. Products include process chillers, adiabatic, dry air & free coolers, cooling towers, temperature control units, boilers, air conditioning units and portable heaters. As a business, we have a strong focus on energy efficiency and the ability to design completely bespoke solutions. Aqua are proud recipients of a Queen s Award for Enterprise: Innovation. Due to our continued growth, we are seeking a highly motivated entrepreneurial Service Sales Engineer to join Aqua. Main Duties: To act as an ambassador for the Aqua Group and always deliver the highest level of customer service To proactively work with Solutions and/or Hire divisions to identify existing customers without a Planned Preventative Maintenance contract in place and lead the provision of a suitable quotation To identify and target prospective customers on a weekly basis to continually build an opportunity pipeline To ensure that all customer quotations are generated and submitted in line with customer expectations To play the primary role in new business pitches and hold responsibility for the effective on-boarding of all new clients To ensure that the asset register for all plant covered under each Planned Preventative Maintenance contract is always up to date To increase PPM contract retention rates through regular customer contact and collaboration with Solutions and/or Hire divisions Support the PPM Co-ordinator in converting renewal quotations into orders prior to contract expiry To ensure all required fields in ConnectWise are populated correctly the first time and processes duly followed To participate in sales promotion, cross selling or upselling activities as required from time to time To maintain margin on all quoted works within prevailing guidelines Prepare and submit monthly status reports for the General Manager Service that provide a clear insight into your overall performance against specific metrics Support the General Manager Service and PPM Co-ordinator in monitoring and improving departmental performance To comply with all Company policies on Health, Safety, the Environment and Quality Essential Skills & Person Specification: Attention to detail Disciplined approach to working by completing tasks promptly and correctly and by following established processes. Strong work ethic Positive ethical attitude and behaviour including reliability, willingness to take on responsibility, commitment to completing tasks and working independently and as a part of a multi-disciplined team. Time management To continually ensure that time is managed to the highest level such that you are always punctual, have optimised your work schedule and can complete a day s work in a day. Customer focus To put the customer at the heart of all that you do and act as an ambassador for Aqua by positively engaging with the customer. Networking Externally, to proactively build relationships with prospects and existing customers of Aqua as well. Internally, to develop a collaborative relationship with all Aqua stakeholders including other members of all the divisions and functional departments. Growth drive Be results driven and demonstrate a willingness to achieve more from each customer contact and to identify and secure any future sales opportunities. Problem solving To employ logical thinking and demonstrate a determined attitude to problem solving and challenges to resolve issues in the most efficient and timely way possible to reduce any impact on the customer and/or our service levels. Adaptability To readily adapt to changes in strategy, process, conditions, technologies, situations and working environment as and when required by Aqua. Employment Type Full-time (37.5 hours a week 25 days holiday Private medical cover (after 1 year of service) Gym membership contribution 5 days sickness cover, if unused the full or remaining balance will be paid in December Employee recruitment referral bonus Discounted legal services Bike to work salary sacrifice vouchers
Mar 06, 2026
Full time
Job Role: Sales Engineer Service Reports to: Regional Service Manager Location: East Mids The Company Established in 2001, Aqua design, supply and install innovative temperature control solutions, across the UK. Our Sales, Hire and Service teams support customers from every industry sector, whether they are looking to purchase, hire or maintain equipment. Products include process chillers, adiabatic, dry air & free coolers, cooling towers, temperature control units, boilers, air conditioning units and portable heaters. As a business, we have a strong focus on energy efficiency and the ability to design completely bespoke solutions. Aqua are proud recipients of a Queen s Award for Enterprise: Innovation. Due to our continued growth, we are seeking a highly motivated entrepreneurial Service Sales Engineer to join Aqua. Main Duties: To act as an ambassador for the Aqua Group and always deliver the highest level of customer service To proactively work with Solutions and/or Hire divisions to identify existing customers without a Planned Preventative Maintenance contract in place and lead the provision of a suitable quotation To identify and target prospective customers on a weekly basis to continually build an opportunity pipeline To ensure that all customer quotations are generated and submitted in line with customer expectations To play the primary role in new business pitches and hold responsibility for the effective on-boarding of all new clients To ensure that the asset register for all plant covered under each Planned Preventative Maintenance contract is always up to date To increase PPM contract retention rates through regular customer contact and collaboration with Solutions and/or Hire divisions Support the PPM Co-ordinator in converting renewal quotations into orders prior to contract expiry To ensure all required fields in ConnectWise are populated correctly the first time and processes duly followed To participate in sales promotion, cross selling or upselling activities as required from time to time To maintain margin on all quoted works within prevailing guidelines Prepare and submit monthly status reports for the General Manager Service that provide a clear insight into your overall performance against specific metrics Support the General Manager Service and PPM Co-ordinator in monitoring and improving departmental performance To comply with all Company policies on Health, Safety, the Environment and Quality Essential Skills & Person Specification: Attention to detail Disciplined approach to working by completing tasks promptly and correctly and by following established processes. Strong work ethic Positive ethical attitude and behaviour including reliability, willingness to take on responsibility, commitment to completing tasks and working independently and as a part of a multi-disciplined team. Time management To continually ensure that time is managed to the highest level such that you are always punctual, have optimised your work schedule and can complete a day s work in a day. Customer focus To put the customer at the heart of all that you do and act as an ambassador for Aqua by positively engaging with the customer. Networking Externally, to proactively build relationships with prospects and existing customers of Aqua as well. Internally, to develop a collaborative relationship with all Aqua stakeholders including other members of all the divisions and functional departments. Growth drive Be results driven and demonstrate a willingness to achieve more from each customer contact and to identify and secure any future sales opportunities. Problem solving To employ logical thinking and demonstrate a determined attitude to problem solving and challenges to resolve issues in the most efficient and timely way possible to reduce any impact on the customer and/or our service levels. Adaptability To readily adapt to changes in strategy, process, conditions, technologies, situations and working environment as and when required by Aqua. Employment Type Full-time (37.5 hours a week 25 days holiday Private medical cover (after 1 year of service) Gym membership contribution 5 days sickness cover, if unused the full or remaining balance will be paid in December Employee recruitment referral bonus Discounted legal services Bike to work salary sacrifice vouchers
ROLE OVERVIEW Role: Service Technician Reporting to: Service Manager Property: Cortland at Colliers Yard # Of Units: 559 Amenities: Lounges, Dining, Meeting Rooms, Gym, Courtyard and Bookable Suites COMPANY OVERVIEW At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in US Build-to-Rent (BTR), our high performance continues to drive exponential growth - and we invite you to join us on our journey toward excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show. With developments across the UK in cities like Watford, Manchester, and Birmingham, we are dedicated to delivering better living on every level. We are looking for above and beyond team members to help create the new gold standard for renting in the UK - one with the highest level of service where the resident always comes first. ROLE RESPONSIBILITIES As a Service Technician you are responsible for residents' satisfaction by providing an impeccable maintenance service and day-to-day upkeep of the development. Reporting directly to the Service Manager and working collaboratively with the Community Manager, you will ensure that residents have the best experience, and you will consistently deliver the highest levels of customer service. Here are some of the tasks you'll carry out: • Reactive maintenance, (work orders management) scheduling access with residents to diagnose, repair and resolve their issues • Planed Preventative Maintenance (PPM's) execution and documentation upkeeping • Liaise with external contractors to attend repairs • Re-let turnaround process including but not limited to painting, regrouting and general maintenance • Communal area maintenance including painting, pressure washing and overall repairs • Perform all relevant safety procedures for your development including Fire Safety • Make sure the development is always clean, clear and presentable whilst ensuring residents and associates are safe and secure • Work as part of a team to maintain high standards of presentation around the externals to the building, carparks and all common parts including lifts, floors, toilets and lounges via daily building walks • Assist with all tasks assigned by the Service Manager and work collaboratively to ensure the development is up to an exceptional standard YOUR BUILDING BLOCKS OF SUCCESS • Experience working conduction task such as carpentry, joinery, painting and decorating • Basic plumbing and electrical experience • Confident communicator with the ability to build strong relationships and work well within a team • Flexible and dependable with a go above and beyond attitude • Resourceful problem-solver able to manage own workload and work proactively • Ability to interact with residents, clients, and suppliers professionally and enthusiastically • Tech-savvy for effective communication with the wider team • H&S compliance experience or IOSH certification preferrable but training will be provided during employment THE CORTLAND DIFFERENCE At Cortland, we create, reimagine, and manage apartment communities for over 150,000 residents in the US and UK. Headquartered in Atlanta, GA, we have communities and regional offices all over the US and UK. We cover the apartment living experience from wall to wall - from concept to completion, including investment management, design, build, and operations - while remaining entirely focused on delivering resident-centric, hospitality-driven service. Our success is fuelled by our belief in a better life - where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people - possibilities that translate into exceptional living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them. Cortland is an equal opportunities employer.
Mar 06, 2026
Contractor
ROLE OVERVIEW Role: Service Technician Reporting to: Service Manager Property: Cortland at Colliers Yard # Of Units: 559 Amenities: Lounges, Dining, Meeting Rooms, Gym, Courtyard and Bookable Suites COMPANY OVERVIEW At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in US Build-to-Rent (BTR), our high performance continues to drive exponential growth - and we invite you to join us on our journey toward excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show. With developments across the UK in cities like Watford, Manchester, and Birmingham, we are dedicated to delivering better living on every level. We are looking for above and beyond team members to help create the new gold standard for renting in the UK - one with the highest level of service where the resident always comes first. ROLE RESPONSIBILITIES As a Service Technician you are responsible for residents' satisfaction by providing an impeccable maintenance service and day-to-day upkeep of the development. Reporting directly to the Service Manager and working collaboratively with the Community Manager, you will ensure that residents have the best experience, and you will consistently deliver the highest levels of customer service. Here are some of the tasks you'll carry out: • Reactive maintenance, (work orders management) scheduling access with residents to diagnose, repair and resolve their issues • Planed Preventative Maintenance (PPM's) execution and documentation upkeeping • Liaise with external contractors to attend repairs • Re-let turnaround process including but not limited to painting, regrouting and general maintenance • Communal area maintenance including painting, pressure washing and overall repairs • Perform all relevant safety procedures for your development including Fire Safety • Make sure the development is always clean, clear and presentable whilst ensuring residents and associates are safe and secure • Work as part of a team to maintain high standards of presentation around the externals to the building, carparks and all common parts including lifts, floors, toilets and lounges via daily building walks • Assist with all tasks assigned by the Service Manager and work collaboratively to ensure the development is up to an exceptional standard YOUR BUILDING BLOCKS OF SUCCESS • Experience working conduction task such as carpentry, joinery, painting and decorating • Basic plumbing and electrical experience • Confident communicator with the ability to build strong relationships and work well within a team • Flexible and dependable with a go above and beyond attitude • Resourceful problem-solver able to manage own workload and work proactively • Ability to interact with residents, clients, and suppliers professionally and enthusiastically • Tech-savvy for effective communication with the wider team • H&S compliance experience or IOSH certification preferrable but training will be provided during employment THE CORTLAND DIFFERENCE At Cortland, we create, reimagine, and manage apartment communities for over 150,000 residents in the US and UK. Headquartered in Atlanta, GA, we have communities and regional offices all over the US and UK. We cover the apartment living experience from wall to wall - from concept to completion, including investment management, design, build, and operations - while remaining entirely focused on delivering resident-centric, hospitality-driven service. Our success is fuelled by our belief in a better life - where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people - possibilities that translate into exceptional living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them. Cortland is an equal opportunities employer.
Customer Service Specialist Customer Service Specialist The location of the role is Amersham (onsite) . The duration of the contract is 12 months . The pay rate on offer is 22 per hour (via PAYE). (37.5 hours per week) Preference for bilingual candidates - English and either Italian, French OR Spanish Key accountabilities of the role Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner Invoicing of service interventions Dispute Handling Deep dive into stock discrepancies and follow up Physical Inventory support Activating contracts within in-house systems Work as part of a team and adopt a flexible approach to maintain and improve the quality of service To provide excellent customer service for customers, both internal and external Build close relationships with customers and commercial partners and respond to queries in a timely and professional manner. Provide knowledge and accurate information to customers. Ensure the above responsibilities are implemented in accordance with agreed service level and standard operating procedures. Experience, Skill requirements & qualifications Written and oral fluency in English (an additional European language Spanish, Italian, French preferably) Excellent communication and interpersonal skills Excellent organisational skills and ability to prioritise workload Problem solving skills, initiative, proactive / pre-emptive and strong attention to detail Competent MS Office skills and be comfortable working with different systems Previous client and customer service experience Ability to work well in a busy customer service environment Attention to detail and ability to prioritise Flexibility and willingness to work as a team member
Mar 06, 2026
Contractor
Customer Service Specialist Customer Service Specialist The location of the role is Amersham (onsite) . The duration of the contract is 12 months . The pay rate on offer is 22 per hour (via PAYE). (37.5 hours per week) Preference for bilingual candidates - English and either Italian, French OR Spanish Key accountabilities of the role Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner Invoicing of service interventions Dispute Handling Deep dive into stock discrepancies and follow up Physical Inventory support Activating contracts within in-house systems Work as part of a team and adopt a flexible approach to maintain and improve the quality of service To provide excellent customer service for customers, both internal and external Build close relationships with customers and commercial partners and respond to queries in a timely and professional manner. Provide knowledge and accurate information to customers. Ensure the above responsibilities are implemented in accordance with agreed service level and standard operating procedures. Experience, Skill requirements & qualifications Written and oral fluency in English (an additional European language Spanish, Italian, French preferably) Excellent communication and interpersonal skills Excellent organisational skills and ability to prioritise workload Problem solving skills, initiative, proactive / pre-emptive and strong attention to detail Competent MS Office skills and be comfortable working with different systems Previous client and customer service experience Ability to work well in a busy customer service environment Attention to detail and ability to prioritise Flexibility and willingness to work as a team member
Regional Facilities Manager, Bournemouth/ Southampton/ South Coast Region, c£60k plus car allowance (£4.8k) Catch 22 are working with a leading social care provider to recruit an experienced Regional Facilities Manager to oversee a portfolio of approximately 10 special needs schools and children's residential homes across the Bournemouth/ Southampton/ South Coast region. Key Responsibilities: Manage site managers (with on-site maintenance teams), and mobile maintenance technicians across the smaller sites. Oversee Capex and R&M budgets, ensuring cost-effective delivery and regulatory compliance. Work closely with operational teams to align site requirements with budgets and service needs. Manage external contractors and suppliers, ensuring high-quality planned and reactive works. Support larger capital projects alongside the development team. Maintain safe, well-managed environments that directly impact service users' wellbeing. Ideal Candidate: Proven multi-site estates/facilities management experience, from a care, education or retail setting would be advantageous. Strong project management experience from inception to completion. Skilled in managing contractors, schedules of works, and tender processes. Analytical, methodical, detail-oriented, and proficient in Excel. Highly organised, flexible, and resilient, with excellent communication skills. Driving licence. Degree or professional qualification in a relevant field preferred. This is a permanent position, paying a salary of c£60,0000 + car allowance/ car and would be an excellent opportunity to joining a growing and rewarding organisation. This is a Hybrid role with option to work from home 2-3 days p/week. Please apply with CV and cover note including salary expectations and notice period.
Mar 06, 2026
Full time
Regional Facilities Manager, Bournemouth/ Southampton/ South Coast Region, c£60k plus car allowance (£4.8k) Catch 22 are working with a leading social care provider to recruit an experienced Regional Facilities Manager to oversee a portfolio of approximately 10 special needs schools and children's residential homes across the Bournemouth/ Southampton/ South Coast region. Key Responsibilities: Manage site managers (with on-site maintenance teams), and mobile maintenance technicians across the smaller sites. Oversee Capex and R&M budgets, ensuring cost-effective delivery and regulatory compliance. Work closely with operational teams to align site requirements with budgets and service needs. Manage external contractors and suppliers, ensuring high-quality planned and reactive works. Support larger capital projects alongside the development team. Maintain safe, well-managed environments that directly impact service users' wellbeing. Ideal Candidate: Proven multi-site estates/facilities management experience, from a care, education or retail setting would be advantageous. Strong project management experience from inception to completion. Skilled in managing contractors, schedules of works, and tender processes. Analytical, methodical, detail-oriented, and proficient in Excel. Highly organised, flexible, and resilient, with excellent communication skills. Driving licence. Degree or professional qualification in a relevant field preferred. This is a permanent position, paying a salary of c£60,0000 + car allowance/ car and would be an excellent opportunity to joining a growing and rewarding organisation. This is a Hybrid role with option to work from home 2-3 days p/week. Please apply with CV and cover note including salary expectations and notice period.
In a Nutshell We have a great opportunity for a Group Quantity Surveyor to join our team within Vistry Services, this is a remote based role that may require national travel at least once per week, so a centralised location is desirable. As our Group Quantity Surveyor, you will be responsible for providing commercial support to our business units, consulting with teams across the business working on best practice, systems and process improvement, to initiate and oversee group wide commercial initiatives including the delivery of identified cost savings and to assist with driving the standardisation of commercial surveying processes and procedures. This is a unique opportunity to work across the entirety of the business, develop relationships and have a strong influence in developing continuous improvement. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Relevant previous experience working within a partnerships or housebuilding business A good understanding of building regulations and legal obligations. A good knowledge of traditional construction methods and materials. Experience of people management and project leading at a senior level. Experience with non-traditional construction methods and non-standard housing / apartment development. Strong mathematical and IT ability. Ability to assess and analyse information effectively. Thorough understanding of budget management. Excellent negotiating and networking skills. Excellent communications skills. Ability to work under pressure and meet deadlines. Accuracy with an attention to detail. Excellent team building / working skills. Ethical, honest, and possessing discretion. A decision maker with a pragmatic approach to problem solving. Capable of strategic vision. Ability to motivate and lead. Behave in line with our values Commercial background in Surveying COINS familiarisation More about what the Group Quantity Surveyor role could include Using data and analytics to provide commercial insight and strategic direction to drive & improve commercial performance. Analysis of above data to create and maintain core cost database and opportunities report and review variances with regions. Produce high level Commercial Assurance Reports (CARs) and for distribution to division. Monitor overall Group cost expenditure for trend analysis and distribution to division. Providing support to the regions and Commercial Analyst for ongoing COINS support Regular audits of procured sites benchmarked against Group core schedules and reporting of variations. Supporting internal audit team with Commercial reviews. Providing support to the Regional Commercial teams in maintaining a consistent way of reporting and forecasting costs. The efficient running of regional commercial administration, identifying any non-compliance to company policies / procedures, as well as rectifying / resolving problems encountered. Production and ongoing ownership of the Vistry Commercial Best practice documents including the standard operating procedures and RACI matrices. Provide link with the health and safety team and SHE managers reviewing health and safety procedures/requirements are clear and consistent within Commercial function. Maintain a 'cost monitor' for group wide variation costs as well as group wide cost savings. Assist regions with cost saving initiatives and providing priced schedule information Assist with the pricing and review of the Group Technical and Sales finishing specifications Creation and management of the Commercial onboarding and induction process Assist in the on-going development of the Commercial COINS system to extract best value from the system Providing support to the Group Sustainability & Social Value agenda Assist with driving system compliance through data usage and process monitoring. Ensure system innovations and updates are embedded and understood within the regions Produce the accurate compilation of data for the evaluation of products, building methods, building reg changes and cost initiatives. Assist with the regular Trade/SHE, Construction & Finishing Specification updates Attend Commercial best practice group Meetings to share best practice and engage all regions in any proposed changes. Promote the expansion and maintenance of good working relations with all internal and external stakeholders. Maintain open lines of communication with colleagues across all regions. Attend regional monthly CVR meetings Help with producing the monthly Commercial Dashboards Ensuring all relevant stakeholders are informed of key departmental developments. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. JBRP1_UKTJ
Mar 06, 2026
Full time
In a Nutshell We have a great opportunity for a Group Quantity Surveyor to join our team within Vistry Services, this is a remote based role that may require national travel at least once per week, so a centralised location is desirable. As our Group Quantity Surveyor, you will be responsible for providing commercial support to our business units, consulting with teams across the business working on best practice, systems and process improvement, to initiate and oversee group wide commercial initiatives including the delivery of identified cost savings and to assist with driving the standardisation of commercial surveying processes and procedures. This is a unique opportunity to work across the entirety of the business, develop relationships and have a strong influence in developing continuous improvement. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Relevant previous experience working within a partnerships or housebuilding business A good understanding of building regulations and legal obligations. A good knowledge of traditional construction methods and materials. Experience of people management and project leading at a senior level. Experience with non-traditional construction methods and non-standard housing / apartment development. Strong mathematical and IT ability. Ability to assess and analyse information effectively. Thorough understanding of budget management. Excellent negotiating and networking skills. Excellent communications skills. Ability to work under pressure and meet deadlines. Accuracy with an attention to detail. Excellent team building / working skills. Ethical, honest, and possessing discretion. A decision maker with a pragmatic approach to problem solving. Capable of strategic vision. Ability to motivate and lead. Behave in line with our values Commercial background in Surveying COINS familiarisation More about what the Group Quantity Surveyor role could include Using data and analytics to provide commercial insight and strategic direction to drive & improve commercial performance. Analysis of above data to create and maintain core cost database and opportunities report and review variances with regions. Produce high level Commercial Assurance Reports (CARs) and for distribution to division. Monitor overall Group cost expenditure for trend analysis and distribution to division. Providing support to the regions and Commercial Analyst for ongoing COINS support Regular audits of procured sites benchmarked against Group core schedules and reporting of variations. Supporting internal audit team with Commercial reviews. Providing support to the Regional Commercial teams in maintaining a consistent way of reporting and forecasting costs. The efficient running of regional commercial administration, identifying any non-compliance to company policies / procedures, as well as rectifying / resolving problems encountered. Production and ongoing ownership of the Vistry Commercial Best practice documents including the standard operating procedures and RACI matrices. Provide link with the health and safety team and SHE managers reviewing health and safety procedures/requirements are clear and consistent within Commercial function. Maintain a 'cost monitor' for group wide variation costs as well as group wide cost savings. Assist regions with cost saving initiatives and providing priced schedule information Assist with the pricing and review of the Group Technical and Sales finishing specifications Creation and management of the Commercial onboarding and induction process Assist in the on-going development of the Commercial COINS system to extract best value from the system Providing support to the Group Sustainability & Social Value agenda Assist with driving system compliance through data usage and process monitoring. Ensure system innovations and updates are embedded and understood within the regions Produce the accurate compilation of data for the evaluation of products, building methods, building reg changes and cost initiatives. Assist with the regular Trade/SHE, Construction & Finishing Specification updates Attend Commercial best practice group Meetings to share best practice and engage all regions in any proposed changes. Promote the expansion and maintenance of good working relations with all internal and external stakeholders. Maintain open lines of communication with colleagues across all regions. Attend regional monthly CVR meetings Help with producing the monthly Commercial Dashboards Ensuring all relevant stakeholders are informed of key departmental developments. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. JBRP1_UKTJ
Your New Role Are you a strategic leader with a passion for operational excellence and commercial performance? Do you bring strong experience in repairs and maintenance alongside robust financial oversight? If so, this could be your next move. Our repairs and maintenance service is expanding, delivering more across our property portfolio as we strive to lead our sector in customer service. We are looking for a Senior Operations Manager to play a pivotal role in ensuring the efficiency, performance and profitability of our response repairs service across London. You will be accountable for the delivery of a high-quality, customer-focused Response Repairs Service, including oversight of complaint handling. Leading a dedicated and high-performing team, you will ensure services are delivered with a strong commercial mindset while always keeping residents at the heart of decision-making. This is a role for someone who doesn't accept "the way it's always been done." We want innovation, forward-thinking leadership, and a proactive approach to continuous improvement. Key Responsibilities Lead and be accountable for operational delivery of the Response Repairs Service across London. Drive service excellence, ensuring high-quality outcomes and strong customer satisfaction. Ensure services are commercially sound, cost-effective and deliver value for money. Oversee financial forecasting, reconciliation and budget management in partnership with senior leaders and finance colleagues. Collaborate with internal stakeholders and resident panels to strengthen relationships and service outcomes. Lead complaint handling processes, ensuring learning and service improvement is embedded. Foster a culture of performance, accountability and continuous improvement. Working Arrangements You will be based in the London office (or main offices) a minimum of three days per week to collaborate closely with colleagues. The remaining two days can be worked flexibly from another office location or from home, depending on operational needs. A flexible and responsive approach is essential. About the Organisation We are a large housing provider managing over 58,000 homes and community assets, serving more than 113,000 customers across the South of England. Our vision is that everyone has the right to a safe, warm, sustainable home in a community where they can belong, grow and thrive. Over the next decade we are: Investing significantly in existing homes to improve building safety and energy efficiency. Delivering thousands of new homes to meet housing demand. Investing in communities to create opportunity and tackle local challenges. Strengthening our regional presence to ensure services are visible, accountable and locally connected. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Mar 06, 2026
Full time
Your New Role Are you a strategic leader with a passion for operational excellence and commercial performance? Do you bring strong experience in repairs and maintenance alongside robust financial oversight? If so, this could be your next move. Our repairs and maintenance service is expanding, delivering more across our property portfolio as we strive to lead our sector in customer service. We are looking for a Senior Operations Manager to play a pivotal role in ensuring the efficiency, performance and profitability of our response repairs service across London. You will be accountable for the delivery of a high-quality, customer-focused Response Repairs Service, including oversight of complaint handling. Leading a dedicated and high-performing team, you will ensure services are delivered with a strong commercial mindset while always keeping residents at the heart of decision-making. This is a role for someone who doesn't accept "the way it's always been done." We want innovation, forward-thinking leadership, and a proactive approach to continuous improvement. Key Responsibilities Lead and be accountable for operational delivery of the Response Repairs Service across London. Drive service excellence, ensuring high-quality outcomes and strong customer satisfaction. Ensure services are commercially sound, cost-effective and deliver value for money. Oversee financial forecasting, reconciliation and budget management in partnership with senior leaders and finance colleagues. Collaborate with internal stakeholders and resident panels to strengthen relationships and service outcomes. Lead complaint handling processes, ensuring learning and service improvement is embedded. Foster a culture of performance, accountability and continuous improvement. Working Arrangements You will be based in the London office (or main offices) a minimum of three days per week to collaborate closely with colleagues. The remaining two days can be worked flexibly from another office location or from home, depending on operational needs. A flexible and responsive approach is essential. About the Organisation We are a large housing provider managing over 58,000 homes and community assets, serving more than 113,000 customers across the South of England. Our vision is that everyone has the right to a safe, warm, sustainable home in a community where they can belong, grow and thrive. Over the next decade we are: Investing significantly in existing homes to improve building safety and energy efficiency. Delivering thousands of new homes to meet housing demand. Investing in communities to create opportunity and tackle local challenges. Strengthening our regional presence to ensure services are visible, accountable and locally connected. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Full job description Do currently work in or have a passion for Construction? Are you a Telehandler currently looking for work? Do you hold a valid CSCS card? If the answers are yes, we have roles opening with a reputable Construction company in the Felixstowe area. Role: Telehandler Location: Felixstowe Contract type: Temporary (Full time) Duration: Ongoing Start date: ASAP Pay rate: £21 p/h Fawkes & Reece contact: Neil on The company: A well established regional contractor who specialises in new build residential with a focus on high end finishes. The role: Telehandler operators are responsible for safely and efficiently operating the machinery, loading and unloading materials, and performing routine maintenance. About you: Ideally you will have previous working experience in a Telehandler position. You will be conscious of health and safety on site and will be weary of others who are working alongside of you. You will arrive on time, finish your shift at the times allocated by the site manager and complete additional duties as and when the site manager requires. To be successful in your application for this role you will have and be able to demonstrate the following skills and attributes: Previous experience in a Telehandler position You will have a CPCS/NPORS Card. Fawkes & Reece contact: Neil on JBRP1_UKTJ
Mar 06, 2026
Full time
Full job description Do currently work in or have a passion for Construction? Are you a Telehandler currently looking for work? Do you hold a valid CSCS card? If the answers are yes, we have roles opening with a reputable Construction company in the Felixstowe area. Role: Telehandler Location: Felixstowe Contract type: Temporary (Full time) Duration: Ongoing Start date: ASAP Pay rate: £21 p/h Fawkes & Reece contact: Neil on The company: A well established regional contractor who specialises in new build residential with a focus on high end finishes. The role: Telehandler operators are responsible for safely and efficiently operating the machinery, loading and unloading materials, and performing routine maintenance. About you: Ideally you will have previous working experience in a Telehandler position. You will be conscious of health and safety on site and will be weary of others who are working alongside of you. You will arrive on time, finish your shift at the times allocated by the site manager and complete additional duties as and when the site manager requires. To be successful in your application for this role you will have and be able to demonstrate the following skills and attributes: Previous experience in a Telehandler position You will have a CPCS/NPORS Card. Fawkes & Reece contact: Neil on JBRP1_UKTJ
A specialist FM provider are hiring a Minor Works Project Manager to deliver to housing portfolios. Your new company Our client are a specialist facilities service provider who deliver services to a commercial portfolio spanning the UK. They are hiring a Billable Works Project Manager to join their team to oversee the delivery of refurbishment and maintenance projects to a large portfolio of residential properties across Wiltshire, based near Salisbury. Your new role As Billable Works Project Manager, you will play a pivotal role in delivering a diverse programme of refurbishment, maintenance, and improvement projects across a substantial housing portfolio of more than 30,000 properties. This is an exciting opportunity for an ambitious and highly motivated professional to join the Billable Works team, contributing directly to the successful planning, procurement, delivery, and close-out of projects ranging from minor remedial works and full internal refurbishments through to major seven-figure schemes. Operating within a large and rapidly developing organisation created to support the estate, the Billable Works Manager oversees the full project lifecycle, from early scoping and design through procurement and delivery to final handover. Working closely with the Regional Manager, senior project managers, and maintenance teams, the role ensures that every project - whether a single small refurb or a complex £3m re-roofing or external façade upgrade - is managed to rigorous contractual and compliance standards. The position demands a proactive and organised leader who is capable of managing high-volume, fast-paced works while maintaining strategic oversight, accuracy in reporting, and full adherence to company, client, and regulatory requirements. A key focus of the role is effective supply-chain management. The Billable Works Manager leads a network of contractors and suppliers, ensuring they are fully briefed, meet contract performance standards, and deliver value for money and consistently high-quality outcomes. They ensure all works proceed in line with approved briefs, specifications, cost plans, and tender documentation, with robust adherence to Health & Safety legislation, including CDM and asbestos control regulations. Accurate record-keeping, performance monitoring, and budget management are essential to ensure audit readiness and contractual compliance. What you'll need to succeed To succeed in this role you will require relevant experience in overseeing the delivery of maintenance and refurbishment projects within housing or property services. You will also require: Contractor management experience and understanding Relevant qualifications are desirable SMSTS Full UK driving license Ability to obtain SC Clearance What you'll get in return When successful in securing this role you will receive a permanent contract with a national, specialist FM service provider. You will also receive: £40,000 - £45,000 starting salary (dependent on experience) Company car / car allowance 25 days leave + bank holidays Private medical cover Life assurance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 06, 2026
Full time
A specialist FM provider are hiring a Minor Works Project Manager to deliver to housing portfolios. Your new company Our client are a specialist facilities service provider who deliver services to a commercial portfolio spanning the UK. They are hiring a Billable Works Project Manager to join their team to oversee the delivery of refurbishment and maintenance projects to a large portfolio of residential properties across Wiltshire, based near Salisbury. Your new role As Billable Works Project Manager, you will play a pivotal role in delivering a diverse programme of refurbishment, maintenance, and improvement projects across a substantial housing portfolio of more than 30,000 properties. This is an exciting opportunity for an ambitious and highly motivated professional to join the Billable Works team, contributing directly to the successful planning, procurement, delivery, and close-out of projects ranging from minor remedial works and full internal refurbishments through to major seven-figure schemes. Operating within a large and rapidly developing organisation created to support the estate, the Billable Works Manager oversees the full project lifecycle, from early scoping and design through procurement and delivery to final handover. Working closely with the Regional Manager, senior project managers, and maintenance teams, the role ensures that every project - whether a single small refurb or a complex £3m re-roofing or external façade upgrade - is managed to rigorous contractual and compliance standards. The position demands a proactive and organised leader who is capable of managing high-volume, fast-paced works while maintaining strategic oversight, accuracy in reporting, and full adherence to company, client, and regulatory requirements. A key focus of the role is effective supply-chain management. The Billable Works Manager leads a network of contractors and suppliers, ensuring they are fully briefed, meet contract performance standards, and deliver value for money and consistently high-quality outcomes. They ensure all works proceed in line with approved briefs, specifications, cost plans, and tender documentation, with robust adherence to Health & Safety legislation, including CDM and asbestos control regulations. Accurate record-keeping, performance monitoring, and budget management are essential to ensure audit readiness and contractual compliance. What you'll need to succeed To succeed in this role you will require relevant experience in overseeing the delivery of maintenance and refurbishment projects within housing or property services. You will also require: Contractor management experience and understanding Relevant qualifications are desirable SMSTS Full UK driving license Ability to obtain SC Clearance What you'll get in return When successful in securing this role you will receive a permanent contract with a national, specialist FM service provider. You will also receive: £40,000 - £45,000 starting salary (dependent on experience) Company car / car allowance 25 days leave + bank holidays Private medical cover Life assurance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Title: Project Manager (Highways) Location: Covering the Midlands Day Rate: 380 - 420 per shift CIS Duration: 12 Month Approx Role Overview: Project Manager responsible for Highways civils and maintenance schemes across the midlands Key Requirements: Prior experience managing highways civils & maintenance schemes in the UK as a Project Manager A good communicator, able to deal with a range of people, tasks and obligations Well organised, self-starter, able to implement procedures and effectively manage all aspects of the works Responsibilities: Pre-contract planning and liaison with estimators Planning, programming, and resourcing contracts Identifying tender and other financial opportunities Delegating duties to engineering and contracts staff Identifying, evaluating, and managing claims and variations Accepting, approving, and issuing contracts and subcontracts Compiling applications for payment and agreeing final accounts Providing quality input to regional management and planning meetings Managing projects to achieve financial, safety, quality, and environmental targets Completing monthly improvement plan reviews with Bid and Pre - construction specialists Monitor, review, issue and update subcontract liabilities, applications and payments Assist with supply chain (suppliers & subcontractor) approvals, assessments, and performance reviews Liaising, negotiating, and meeting with clients, consulting engineers, surveyors, sub-contractors and others Compiling contract plans, safety plans, method statements, risk assessments and other instructions to contract teams Contacts to Apply: Alex Hartley - Civils Resourcer - (phone number removed) Damian Aston - Regional Manager - (phone number removed)
Mar 06, 2026
Full time
Job Title: Project Manager (Highways) Location: Covering the Midlands Day Rate: 380 - 420 per shift CIS Duration: 12 Month Approx Role Overview: Project Manager responsible for Highways civils and maintenance schemes across the midlands Key Requirements: Prior experience managing highways civils & maintenance schemes in the UK as a Project Manager A good communicator, able to deal with a range of people, tasks and obligations Well organised, self-starter, able to implement procedures and effectively manage all aspects of the works Responsibilities: Pre-contract planning and liaison with estimators Planning, programming, and resourcing contracts Identifying tender and other financial opportunities Delegating duties to engineering and contracts staff Identifying, evaluating, and managing claims and variations Accepting, approving, and issuing contracts and subcontracts Compiling applications for payment and agreeing final accounts Providing quality input to regional management and planning meetings Managing projects to achieve financial, safety, quality, and environmental targets Completing monthly improvement plan reviews with Bid and Pre - construction specialists Monitor, review, issue and update subcontract liabilities, applications and payments Assist with supply chain (suppliers & subcontractor) approvals, assessments, and performance reviews Liaising, negotiating, and meeting with clients, consulting engineers, surveyors, sub-contractors and others Compiling contract plans, safety plans, method statements, risk assessments and other instructions to contract teams Contacts to Apply: Alex Hartley - Civils Resourcer - (phone number removed) Damian Aston - Regional Manager - (phone number removed)
Regional Facilities Manager (client side) Circa 50,000 Base + Car Allowance + 25% bonus! & Benefits Multi-site Full UK driving licence required As a specialist FM recruiter at Boden Group , I am working with a growing organisation seeking an experienced Regional Facilities Manager to take full operational responsibility for a portfolio of sites across a defined region (west midlands) . This is a senior, hands-on leadership role with accountability for compliance, performance, cost control and overall building standards. The Role You will lead the operational delivery of facilities management across multiple sites, ensuring buildings are safe, compliant, commercially optimised and maintained to a consistently high standard. Working closely with senior operational and commercial stakeholders, you will oversee planned and reactive maintenance, minor works projects and contractor performance, while driving a strong culture of safety and operational excellence. Key Responsibilities Operational Leadership Oversee day-to-day FM delivery across a regional portfolio Ensure all properties remain fully compliant with statutory and health and safety requirements Provide technical FM guidance to on-site teams Conduct regular site visits to monitor standards and drive continuous improvement Maintenance & Projects Manage all PPM programmes, reactive works and minor projects Oversee contractors, ensuring delivery against SLA, budget and timescales Control building related expenditure across the region Ensure vacant units are maintained in a lettable condition Compliance & Safety Drive a proactive health and safety culture Oversee contractor compliance including CDM and site regulations Support fire safety, testing, statutory inspections and associated documentation Commercial & Reporting Manage regional budgets and safeguarding works Identify and deliver cost saving initiatives Produce and present monthly operational reports to senior leadership Work cross functionally to resolve site issues and enhance customer satisfaction About You Proven multi-site Facilities Management experience Strong background in managing PPM, reactive maintenance and minor works projects Demonstrable contractor and supply chain management expertise Sound technical knowledge of building services and compliance Commercially aware with experience managing budgets Highly organised, resilient and capable of prioritising a busy workload Confident communicator with the ability to influence at senior level Full UK driving licence and willingness to travel weekly This is an excellent opportunity for a driven FM professional who thrives in a regional leadership role and enjoys balancing operational delivery with strategic oversight.
Mar 06, 2026
Full time
Regional Facilities Manager (client side) Circa 50,000 Base + Car Allowance + 25% bonus! & Benefits Multi-site Full UK driving licence required As a specialist FM recruiter at Boden Group , I am working with a growing organisation seeking an experienced Regional Facilities Manager to take full operational responsibility for a portfolio of sites across a defined region (west midlands) . This is a senior, hands-on leadership role with accountability for compliance, performance, cost control and overall building standards. The Role You will lead the operational delivery of facilities management across multiple sites, ensuring buildings are safe, compliant, commercially optimised and maintained to a consistently high standard. Working closely with senior operational and commercial stakeholders, you will oversee planned and reactive maintenance, minor works projects and contractor performance, while driving a strong culture of safety and operational excellence. Key Responsibilities Operational Leadership Oversee day-to-day FM delivery across a regional portfolio Ensure all properties remain fully compliant with statutory and health and safety requirements Provide technical FM guidance to on-site teams Conduct regular site visits to monitor standards and drive continuous improvement Maintenance & Projects Manage all PPM programmes, reactive works and minor projects Oversee contractors, ensuring delivery against SLA, budget and timescales Control building related expenditure across the region Ensure vacant units are maintained in a lettable condition Compliance & Safety Drive a proactive health and safety culture Oversee contractor compliance including CDM and site regulations Support fire safety, testing, statutory inspections and associated documentation Commercial & Reporting Manage regional budgets and safeguarding works Identify and deliver cost saving initiatives Produce and present monthly operational reports to senior leadership Work cross functionally to resolve site issues and enhance customer satisfaction About You Proven multi-site Facilities Management experience Strong background in managing PPM, reactive maintenance and minor works projects Demonstrable contractor and supply chain management expertise Sound technical knowledge of building services and compliance Commercially aware with experience managing budgets Highly organised, resilient and capable of prioritising a busy workload Confident communicator with the ability to influence at senior level Full UK driving licence and willingness to travel weekly This is an excellent opportunity for a driven FM professional who thrives in a regional leadership role and enjoys balancing operational delivery with strategic oversight.
Job Role - Regional Facilities Manager Location - Glasgow Salary - £45,000 - £50,000 DOE + Car Allowance Job Type - Permanent Our client is seeking an experienced and proactive Regional Facilities Manager to oversee the operational management, maintenance, and compliance of our property portfolio across the Glasgow You will ensure that all facilities operate efficiently, safely, and in line with statutory and organisational standards. Key Responsibilities Lead the day-to-day facilities operations across multiple sites within the region. Manage planned and reactive maintenance, ensuring minimal disruption to business operations. Oversee supplier relationships, contracts, and performance. Monitor budgets, control costs, and identify efficiency savings. Ensure full compliance with health & safety regulations, environmental standards, and internal policies. Support strategic planning for refurbishment projects, upgrades, and lifecycle management. Provide leadership to site-based teams and foster a culture of safety and continuous improvement. Prepare reports, audits, and performance reviews for senior management. About You Proven experience in multi-site facilities management, ideally within a fast-paced environment. Strong knowledge of building systems, maintenance processes, and compliance frameworks. Excellent organisational and problem-solving skills. Confident communicator with the ability to manage stakeholders at all levels. Budget management experience and commercial awareness. Professional qualifications such as IWFM, NEBOSH, IOSH, or equivalent (desirable). What We Offer Competitive salary and benefits package Car allowance Opportunities for professional development A supportive and collaborative working environment
Mar 06, 2026
Full time
Job Role - Regional Facilities Manager Location - Glasgow Salary - £45,000 - £50,000 DOE + Car Allowance Job Type - Permanent Our client is seeking an experienced and proactive Regional Facilities Manager to oversee the operational management, maintenance, and compliance of our property portfolio across the Glasgow You will ensure that all facilities operate efficiently, safely, and in line with statutory and organisational standards. Key Responsibilities Lead the day-to-day facilities operations across multiple sites within the region. Manage planned and reactive maintenance, ensuring minimal disruption to business operations. Oversee supplier relationships, contracts, and performance. Monitor budgets, control costs, and identify efficiency savings. Ensure full compliance with health & safety regulations, environmental standards, and internal policies. Support strategic planning for refurbishment projects, upgrades, and lifecycle management. Provide leadership to site-based teams and foster a culture of safety and continuous improvement. Prepare reports, audits, and performance reviews for senior management. About You Proven experience in multi-site facilities management, ideally within a fast-paced environment. Strong knowledge of building systems, maintenance processes, and compliance frameworks. Excellent organisational and problem-solving skills. Confident communicator with the ability to manage stakeholders at all levels. Budget management experience and commercial awareness. Professional qualifications such as IWFM, NEBOSH, IOSH, or equivalent (desirable). What We Offer Competitive salary and benefits package Car allowance Opportunities for professional development A supportive and collaborative working environment
If you have a competitive nature and want to be rewarded for the work that you do, then a career with Resourcing Group should seriously be considered. We are seeking to expand our team / brand within the FM and Maintenance / Construction sectors. Resourcing Group is an award winning "Sunday Times best Company to work for" agency who is looking for experienced 360 consultants with a proven track record of successful billings to join our fast paced and passionate Reading office. You will be a part of an entrepreneurial and dedicated team where you will be able to share ideas and have time to build meaningful relationships with clients. We will provide you with focused and tailored training programmes (all levels to ensure continuous improvement and development), one-to-one mentoring sessions to ensure you have a challenging but fulfilling fast tracked career. We currently have ten UK-wide offices, with plans to open more. This network of regional offices gives you access to a nationwide network with local expertise. We are also a part of nGAGE Specialist Recruitment so you have the security of being part of something bigger. To excel in these roles you will be a personable individual who is able to build on, and add value to our existing relationships with candidates and clients, both on the phone and face-to-face. Requirements: We have live opportunities for local 360 consultants who cover Construction or Maintenance (perm or temp) to join the team! Please submit your CV online and we will be in touch ASAP. The position: Monday to Friday Based in Reading (hybrid) Salary is negotiable on experience level Uncapped Commission with an industry leading structure in place 25 Days Holiday + Bank Holidays Overseas incentives Office / Company Incentives A great culture to be working in Pension Scheme Eye Tests / Gym Membership Training / Progression / Clear promotion structures Fastrack promotion options With previous exposure to a sales environment, you will possess: Experience of meeting and beating targets A strong interest in building relationships Strong communication skills Excellent interpersonal and time management skills Self-motivation A desire to achieve success A drive to succeed that is as much about financial gain as personal achievement. We are also always keen to hear from people new to recruitment equally who understand our core sectors, share our drive and enthusiasm and who want to be a part of our future success. Please apply online and we will be in touch. We look forward to receiving your application. For further details and a confidential conversation about working for Resourcing Group please call Tarik Bell-Ross on (phone number removed). RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Mar 06, 2026
Full time
If you have a competitive nature and want to be rewarded for the work that you do, then a career with Resourcing Group should seriously be considered. We are seeking to expand our team / brand within the FM and Maintenance / Construction sectors. Resourcing Group is an award winning "Sunday Times best Company to work for" agency who is looking for experienced 360 consultants with a proven track record of successful billings to join our fast paced and passionate Reading office. You will be a part of an entrepreneurial and dedicated team where you will be able to share ideas and have time to build meaningful relationships with clients. We will provide you with focused and tailored training programmes (all levels to ensure continuous improvement and development), one-to-one mentoring sessions to ensure you have a challenging but fulfilling fast tracked career. We currently have ten UK-wide offices, with plans to open more. This network of regional offices gives you access to a nationwide network with local expertise. We are also a part of nGAGE Specialist Recruitment so you have the security of being part of something bigger. To excel in these roles you will be a personable individual who is able to build on, and add value to our existing relationships with candidates and clients, both on the phone and face-to-face. Requirements: We have live opportunities for local 360 consultants who cover Construction or Maintenance (perm or temp) to join the team! Please submit your CV online and we will be in touch ASAP. The position: Monday to Friday Based in Reading (hybrid) Salary is negotiable on experience level Uncapped Commission with an industry leading structure in place 25 Days Holiday + Bank Holidays Overseas incentives Office / Company Incentives A great culture to be working in Pension Scheme Eye Tests / Gym Membership Training / Progression / Clear promotion structures Fastrack promotion options With previous exposure to a sales environment, you will possess: Experience of meeting and beating targets A strong interest in building relationships Strong communication skills Excellent interpersonal and time management skills Self-motivation A desire to achieve success A drive to succeed that is as much about financial gain as personal achievement. We are also always keen to hear from people new to recruitment equally who understand our core sectors, share our drive and enthusiasm and who want to be a part of our future success. Please apply online and we will be in touch. We look forward to receiving your application. For further details and a confidential conversation about working for Resourcing Group please call Tarik Bell-Ross on (phone number removed). RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Grounds Maintenance Regional Manager Salary: £45,000 per annum Location: Birmingham, West Midlands Our client are one of the most respected landscaping and grounds management companies in the south and midlands of England. They pride themselves on their proven track record and reputation which has developed over the years when creating and maintaining stunning yet still practical landscapes for a range of commercial premises. Key Responsibilities Manage day-to-day regional operations, ensuring services are delivered safely, efficiently, and to high standards. Ensure contracts are delivered in line with specifications, SLAs, and client expectations. Lead, support, and develop operational teams to deliver planned works. Manage budgets, cost control, and contract profitability. Maintain strong relationships with clients and key stakeholders. Ensure health & safety standards, risk assessments, and operational procedures are consistently followed. Support tenders, pricing, and mobilisation of new contracts. About You Proven experience in grounds maintenance, landscaping, or operational management. Strong leadership and team management skills. Experience managing contracts, budgets, and service delivery. Good understanding of health & safety requirements. Excellent communication and organisational skills. This is a great opportunity to join a growing organisation and play a key role in delivering high-quality grounds maintenance services across the region.
Mar 06, 2026
Full time
Grounds Maintenance Regional Manager Salary: £45,000 per annum Location: Birmingham, West Midlands Our client are one of the most respected landscaping and grounds management companies in the south and midlands of England. They pride themselves on their proven track record and reputation which has developed over the years when creating and maintaining stunning yet still practical landscapes for a range of commercial premises. Key Responsibilities Manage day-to-day regional operations, ensuring services are delivered safely, efficiently, and to high standards. Ensure contracts are delivered in line with specifications, SLAs, and client expectations. Lead, support, and develop operational teams to deliver planned works. Manage budgets, cost control, and contract profitability. Maintain strong relationships with clients and key stakeholders. Ensure health & safety standards, risk assessments, and operational procedures are consistently followed. Support tenders, pricing, and mobilisation of new contracts. About You Proven experience in grounds maintenance, landscaping, or operational management. Strong leadership and team management skills. Experience managing contracts, budgets, and service delivery. Good understanding of health & safety requirements. Excellent communication and organisational skills. This is a great opportunity to join a growing organisation and play a key role in delivering high-quality grounds maintenance services across the region.
Senior Field Service Engineer London £49,000 - £51,000 + Door to Door + Family Feel Company + Work/Life Balance + Training + Regional Patch + No Call out + Van + 'Immediate Start' Work as a Senior Field Service Engineer for a family feel company that offers a great team environment and work/life balance. This is a brilliant opportunity to join a company offering long term security and no call out rota. This company is growing and is renowned in the industry for excellent service. You'll benefit from structured training and the flexibility to enjoy home life to the max. This role is best suited for a Senior Field Service Engineer Engineer looking for a step up into a Lead role. Your Role As A Senior Field Service Engineer Will Include: Service, Repair and Install of Commercial Vehicle Wash Systems Hybrid role 60:40 Hands on/Hands off split Managing small regional service team As A Senior Field Service Engineer You Will Have: Engineering Background Car Wash Experience Full Driving Licence Key Words - Service, Engineer, Technician, Lead, Senior, Manager, Supervisor, Mechanical, Plumbing, Electrical, Pneumatics, Vehicle, Wash, Car, Commercial, Maintenance, Installation, Heights, London, Surrey, Slough, Hertfordshire, Essex, Kent, Woking, Bedford, Watford
Mar 06, 2026
Full time
Senior Field Service Engineer London £49,000 - £51,000 + Door to Door + Family Feel Company + Work/Life Balance + Training + Regional Patch + No Call out + Van + 'Immediate Start' Work as a Senior Field Service Engineer for a family feel company that offers a great team environment and work/life balance. This is a brilliant opportunity to join a company offering long term security and no call out rota. This company is growing and is renowned in the industry for excellent service. You'll benefit from structured training and the flexibility to enjoy home life to the max. This role is best suited for a Senior Field Service Engineer Engineer looking for a step up into a Lead role. Your Role As A Senior Field Service Engineer Will Include: Service, Repair and Install of Commercial Vehicle Wash Systems Hybrid role 60:40 Hands on/Hands off split Managing small regional service team As A Senior Field Service Engineer You Will Have: Engineering Background Car Wash Experience Full Driving Licence Key Words - Service, Engineer, Technician, Lead, Senior, Manager, Supervisor, Mechanical, Plumbing, Electrical, Pneumatics, Vehicle, Wash, Car, Commercial, Maintenance, Installation, Heights, London, Surrey, Slough, Hertfordshire, Essex, Kent, Woking, Bedford, Watford
Construction Management Graduate - Social Housing & Refurbishment Warrington 25,000 - 28,000 + Excellent Package Your new company Our client is a well-established and growing regional contractor delivering social housing refurbishment, planned maintenance, retrofit, and decarbonisation projects across the North West. Working in partnership with housing associations and local authorities, they focus on improving homes and communities through high-quality, sustainable construction solutions. With a strong people-first culture and structured career development pathways, they are committed to investing in the next generation of construction professionals. Your new role Our client is seeking a Construction Management Graduate to join their delivery team based in Warrington. This is an exciting opportunity for a recent graduate to gain hands-on experience across live social housing refurbishment and retrofit projects. You will work closely with Operational Leads, Contract Managers, Site Managers, and commercial teams, gaining exposure to all aspects of project delivery while developing your technical, commercial, and leadership skills. This role offers a structured development pathway with real responsibility from day one. Responsibilities will include: Supporting Site Managers and Contract Managers in the day-to-day delivery of projects Assisting with programme management to ensure works are delivered on time and within budget Monitoring health & safety compliance across live sites Coordinating subcontractors and suppliers Assisting with quality inspections and ensuring works meet required standards Supporting resident liaison processes on occupied refurbishment projects Tracking project progress and contributing to performance reporting Attending client and internal meetings Assisting with documentation, site records, and compliance paperwork Gaining exposure to retrofit and sustainability measures including fabric upgrades and energy efficiency works What you will need to succeed: Degree in Construction Management (or related discipline such as Building Surveying or Project Management) Strong interest in social housing, refurbishment, and sustainable construction Excellent communication and organisational skills Proactive attitude and willingness to learn Good understanding of health & safety in construction environments Competent in Microsoft Office (Word, Excel, Outlook) Full UK driving licence and willingness to travel to sites across the North West Ability to work both independently and as part of a team What you get in return: This is a fantastic opportunity to kickstart your career with a supportive, forward-thinking contractor delivering meaningful projects that improve communities. You will benefit from structured mentoring, hands-on site experience, and genuine progression opportunities within a growing business. The package includes: 25,000 - 28,000 basic salary (DOE) Company car or car allowance (if applicable as you progress) Pension contribution scheme Life assurance Private healthcare options Performance-related bonus opportunities Generous holiday allowance plus bank holidays Ongoing professional development and support towards further qualifications This role is ideal for an ambitious graduate looking to build a long-term career within a reputable and expanding construction business. Apply: If you're interested in this opportunity, then please get in touch today with our Commercial Specialist, Mark Harris. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDCOM
Mar 06, 2026
Full time
Construction Management Graduate - Social Housing & Refurbishment Warrington 25,000 - 28,000 + Excellent Package Your new company Our client is a well-established and growing regional contractor delivering social housing refurbishment, planned maintenance, retrofit, and decarbonisation projects across the North West. Working in partnership with housing associations and local authorities, they focus on improving homes and communities through high-quality, sustainable construction solutions. With a strong people-first culture and structured career development pathways, they are committed to investing in the next generation of construction professionals. Your new role Our client is seeking a Construction Management Graduate to join their delivery team based in Warrington. This is an exciting opportunity for a recent graduate to gain hands-on experience across live social housing refurbishment and retrofit projects. You will work closely with Operational Leads, Contract Managers, Site Managers, and commercial teams, gaining exposure to all aspects of project delivery while developing your technical, commercial, and leadership skills. This role offers a structured development pathway with real responsibility from day one. Responsibilities will include: Supporting Site Managers and Contract Managers in the day-to-day delivery of projects Assisting with programme management to ensure works are delivered on time and within budget Monitoring health & safety compliance across live sites Coordinating subcontractors and suppliers Assisting with quality inspections and ensuring works meet required standards Supporting resident liaison processes on occupied refurbishment projects Tracking project progress and contributing to performance reporting Attending client and internal meetings Assisting with documentation, site records, and compliance paperwork Gaining exposure to retrofit and sustainability measures including fabric upgrades and energy efficiency works What you will need to succeed: Degree in Construction Management (or related discipline such as Building Surveying or Project Management) Strong interest in social housing, refurbishment, and sustainable construction Excellent communication and organisational skills Proactive attitude and willingness to learn Good understanding of health & safety in construction environments Competent in Microsoft Office (Word, Excel, Outlook) Full UK driving licence and willingness to travel to sites across the North West Ability to work both independently and as part of a team What you get in return: This is a fantastic opportunity to kickstart your career with a supportive, forward-thinking contractor delivering meaningful projects that improve communities. You will benefit from structured mentoring, hands-on site experience, and genuine progression opportunities within a growing business. The package includes: 25,000 - 28,000 basic salary (DOE) Company car or car allowance (if applicable as you progress) Pension contribution scheme Life assurance Private healthcare options Performance-related bonus opportunities Generous holiday allowance plus bank holidays Ongoing professional development and support towards further qualifications This role is ideal for an ambitious graduate looking to build a long-term career within a reputable and expanding construction business. Apply: If you're interested in this opportunity, then please get in touch today with our Commercial Specialist, Mark Harris. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDCOM
The Regional Head of Customer Service is responsible for leading the Customer Service function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, and the incumbent ensures that the voice of the customer is heard across the regional operations to influence the region to performs in a customer centric way. This role sets the tone for customer experience, driving operational excellence, timely resolution of defects, and continuous improvement in service delivery. The role leads a regional team of customer care professionals, manages contractor relationships, and works collaboratively with build, sales, and technical teams to uphold the company's reputation and deliver a customer-centric approach that reflects the brand's values and commitment to quality. Main responsibilities Promotes the regions drive to deliver five star customer service by championing the customer journey processes and procedures and ensuring that the documented quality control checks and measures are followed. This is done by leading, motivating, and developing the regional Customer Care team to deliver exceptional service and meet performance targets. Effective management of the Customer Care team ensuring relevant mandatory & development training is delivered, as well as day to day coaching to optimise individual performance Managing team resource to ensure that the team is always resources accordingly with regards to holidays etc, to enable the business to maintain a consistent 5 STAR service of aftercare. Ensure that CRMs are managing Maintenance Tech diaries effectively and efficiently, maximising the resources that are available to deliver the best customer experiences for plots under the control of Customer Care Maintain and manage NHBC survey trackers, capturing RAG status at each part of the journey, and co-ordinating recovery actions hat are needed to help secure a positive survey response Ensure the regional Customer Care team are trained and are capable in their roles, are supported, and aligned with the company values and customer service standards, are passionate about Gleeson and our customers, and consistently deliver high levels of performance. The Head of Customer Care must drive the team to ensure that they are working to clear detailed action plans, KPI's, especially in relation to; defect management, NHQC and NHBC, and SLAs. Support the regional Customer Care team to drive and deliver positive HBF survey scores across the region, whilst also influencing the wider regional functions to ensure that they are delivering on their obligations to allow the region to succeed. Monitor and drive customer satisfaction metrics and implement improvement initiatives to enhance the homeowner experience, whilst maintaining the documented ways of working that keep a group consistent approach to delivering a positive customer experience Actively drive defect management performance for defects that fall under the direct responsibility of Customer Care. Additionally, work closely with the regional Construction Director and Contracts Managers to ensure that Build and Customer Care take a combined holistic view on defect management that is fair, equitable, and in the interests of the customer. Effective management of post-completion complaints, including customer, NHBC, NHQB, MP's as well as any legal enquiries from our Group Legal team. Work closely with regional build, sales, Commercial and technical teams to ensure a seamless customer handover from site to Customer Care post-completion. Monitor and report on regional Customer Care performance, including KPIs, trends, and root cause analysis, providing regular update to the Regional Managing Director and contribute to strategic planning and service improvements. Monitor and analyse issues to identify recurring issues and work with relevant departments to address root causes and improve build quality, driving innovation in customer care processes, systems, and communication methods. Collaborate with internal departments such as Sales, Build, L&D in support of training and development solutions when required. Supporting, training, and coaching regional Technicians, CRA's and CRMs in relation to Customer Care systems, communication style, and writing, allowing them to effectively manage, customer complaints to deliver a consistent approach across all regions. Monitor, co-ordinate and support the effective administration of NHBC resolution meetings to ensure that Gleeson Attendance occurs, and post resolution actions are followed through to help prevent Rule 27 intervention where possible Work with our Group Legal team in support of NHQB defence responses, ensuring background information is provided in a concise and timely manner to allow us to robustly defend the company position. Monitor Customer Care costs to ensure that correct coding is occurring in relation to genuine Maintenance costs, advising Commercial on every opportunity to contra charge back to subcontractors - where appropriate Attend weekly Management meetings/Build Sales to ensure that the decisions we make consider the impact on the customer. Play an active role in Regional Board meetings, bringing insight and solutions to the table which drive the regions customer centric agenda. Work with functional Directors/Heads to actively and collaboratively drive NHBC Survey response rates, utilising positive customer relationships to delegate responsibility at a customer level. Required skills and qualifications Degree or equivalent experience in Customer Service, Construction Management, Business Administration, or a related field. Proven experience in a senior customer care or service delivery role, ideally within the housebuilding or residential construction sector. Strong working knowledge of NHBC warranty standards, building regulations, and post-completion processes. Demonstrated leadership and team management capabilities, with experience in coaching and developing high-performing teams. Excellent communication, problem-solving, and conflict resolution skills. Proficiency in customer care systems, CRM platforms, and Microsoft Office applications. Full UK driving license and willingness to travel across the region as required. Person Specification Essential Attributes: Demonstrated leadership experience in a customer care or service delivery role, ideally within the housebuilding or residential construction sector. Strong understanding of post-completion processes, NHBC warranty standards, and customer service best practices. Excellent interpersonal and communications skills, with the ability to manage challenging conversations and resolve issues effectively. Proven ability to lead and develop teams, fostering a culture of accountability, empathy, and continuous improvement. Highly organised with strong attention to detail and the ability to manage multiple priorities under pressure. Collaborative mindset with the ability to work cross-functionally with build, sales, and technical teams. Date-driven approach to performance management and service improvement. Ability to analyse data to gain insights and drive positive change Desirable Attributes: Experience implementing customer care systems or CRM platforms Knowledge of regional housing markets and customer expectations Professional qualification in customer service, construction, or business management Passion for delivering a high-quality customer experience and enhancing brand reputation JBRP1_UKTJ
Mar 06, 2026
Full time
The Regional Head of Customer Service is responsible for leading the Customer Service function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, and the incumbent ensures that the voice of the customer is heard across the regional operations to influence the region to performs in a customer centric way. This role sets the tone for customer experience, driving operational excellence, timely resolution of defects, and continuous improvement in service delivery. The role leads a regional team of customer care professionals, manages contractor relationships, and works collaboratively with build, sales, and technical teams to uphold the company's reputation and deliver a customer-centric approach that reflects the brand's values and commitment to quality. Main responsibilities Promotes the regions drive to deliver five star customer service by championing the customer journey processes and procedures and ensuring that the documented quality control checks and measures are followed. This is done by leading, motivating, and developing the regional Customer Care team to deliver exceptional service and meet performance targets. Effective management of the Customer Care team ensuring relevant mandatory & development training is delivered, as well as day to day coaching to optimise individual performance Managing team resource to ensure that the team is always resources accordingly with regards to holidays etc, to enable the business to maintain a consistent 5 STAR service of aftercare. Ensure that CRMs are managing Maintenance Tech diaries effectively and efficiently, maximising the resources that are available to deliver the best customer experiences for plots under the control of Customer Care Maintain and manage NHBC survey trackers, capturing RAG status at each part of the journey, and co-ordinating recovery actions hat are needed to help secure a positive survey response Ensure the regional Customer Care team are trained and are capable in their roles, are supported, and aligned with the company values and customer service standards, are passionate about Gleeson and our customers, and consistently deliver high levels of performance. The Head of Customer Care must drive the team to ensure that they are working to clear detailed action plans, KPI's, especially in relation to; defect management, NHQC and NHBC, and SLAs. Support the regional Customer Care team to drive and deliver positive HBF survey scores across the region, whilst also influencing the wider regional functions to ensure that they are delivering on their obligations to allow the region to succeed. Monitor and drive customer satisfaction metrics and implement improvement initiatives to enhance the homeowner experience, whilst maintaining the documented ways of working that keep a group consistent approach to delivering a positive customer experience Actively drive defect management performance for defects that fall under the direct responsibility of Customer Care. Additionally, work closely with the regional Construction Director and Contracts Managers to ensure that Build and Customer Care take a combined holistic view on defect management that is fair, equitable, and in the interests of the customer. Effective management of post-completion complaints, including customer, NHBC, NHQB, MP's as well as any legal enquiries from our Group Legal team. Work closely with regional build, sales, Commercial and technical teams to ensure a seamless customer handover from site to Customer Care post-completion. Monitor and report on regional Customer Care performance, including KPIs, trends, and root cause analysis, providing regular update to the Regional Managing Director and contribute to strategic planning and service improvements. Monitor and analyse issues to identify recurring issues and work with relevant departments to address root causes and improve build quality, driving innovation in customer care processes, systems, and communication methods. Collaborate with internal departments such as Sales, Build, L&D in support of training and development solutions when required. Supporting, training, and coaching regional Technicians, CRA's and CRMs in relation to Customer Care systems, communication style, and writing, allowing them to effectively manage, customer complaints to deliver a consistent approach across all regions. Monitor, co-ordinate and support the effective administration of NHBC resolution meetings to ensure that Gleeson Attendance occurs, and post resolution actions are followed through to help prevent Rule 27 intervention where possible Work with our Group Legal team in support of NHQB defence responses, ensuring background information is provided in a concise and timely manner to allow us to robustly defend the company position. Monitor Customer Care costs to ensure that correct coding is occurring in relation to genuine Maintenance costs, advising Commercial on every opportunity to contra charge back to subcontractors - where appropriate Attend weekly Management meetings/Build Sales to ensure that the decisions we make consider the impact on the customer. Play an active role in Regional Board meetings, bringing insight and solutions to the table which drive the regions customer centric agenda. Work with functional Directors/Heads to actively and collaboratively drive NHBC Survey response rates, utilising positive customer relationships to delegate responsibility at a customer level. Required skills and qualifications Degree or equivalent experience in Customer Service, Construction Management, Business Administration, or a related field. Proven experience in a senior customer care or service delivery role, ideally within the housebuilding or residential construction sector. Strong working knowledge of NHBC warranty standards, building regulations, and post-completion processes. Demonstrated leadership and team management capabilities, with experience in coaching and developing high-performing teams. Excellent communication, problem-solving, and conflict resolution skills. Proficiency in customer care systems, CRM platforms, and Microsoft Office applications. Full UK driving license and willingness to travel across the region as required. Person Specification Essential Attributes: Demonstrated leadership experience in a customer care or service delivery role, ideally within the housebuilding or residential construction sector. Strong understanding of post-completion processes, NHBC warranty standards, and customer service best practices. Excellent interpersonal and communications skills, with the ability to manage challenging conversations and resolve issues effectively. Proven ability to lead and develop teams, fostering a culture of accountability, empathy, and continuous improvement. Highly organised with strong attention to detail and the ability to manage multiple priorities under pressure. Collaborative mindset with the ability to work cross-functionally with build, sales, and technical teams. Date-driven approach to performance management and service improvement. Ability to analyse data to gain insights and drive positive change Desirable Attributes: Experience implementing customer care systems or CRM platforms Knowledge of regional housing markets and customer expectations Professional qualification in customer service, construction, or business management Passion for delivering a high-quality customer experience and enhancing brand reputation JBRP1_UKTJ
An established national property services contractor operating within the social housing sector is seeking an experienced Business Manager to lead responsive maintenance operations across the East Midlands. This is a senior leadership role responsible for the performance, profitability and delivery of multiple housing maintenance contracts, working closely with housing associations and local authorities. You will take ownership of the region, leading operational teams, maintaining key client relationships and ensuring contracts are delivered safely, efficiently and profitably. The Role Lead delivery of responsive repairs and maintenance contracts across the region Take responsibility for regional P&L performance, forecasting and financial management Manage and support Contract Managers and operational delivery teams Build and maintain strong relationships with housing associations and local authorities Drive operational performance, service quality and customer satisfaction Identify opportunities to improve efficiency and protect margin across contracts About You Strong experience within social housing repairs, maintenance or property services Experience managing multiple contracts or regional operations Commercially minded with experience overseeing budgets or P&L performance Proven ability to lead operational teams and manage client relationships Package & Benefits Alongside a competitive salary of up to £80,000, the successful candidate will benefit from a comprehensive package designed to reward performance and support long-term career development: Company profit share scheme Enhanced pension contributions (up to 7%) or optional savings scheme Private healthcare, life assurance and income protection cover Flexible holiday options, including the ability to buy or sell annual leave Annual salary reviews and clear progression opportunities Ongoing training, leadership development and career progression This is an opportunity to join a well-established contractor with a strong reputation in the housing sector and take ownership of a key region with genuine autonomy and long-term career progression.
Mar 06, 2026
Full time
An established national property services contractor operating within the social housing sector is seeking an experienced Business Manager to lead responsive maintenance operations across the East Midlands. This is a senior leadership role responsible for the performance, profitability and delivery of multiple housing maintenance contracts, working closely with housing associations and local authorities. You will take ownership of the region, leading operational teams, maintaining key client relationships and ensuring contracts are delivered safely, efficiently and profitably. The Role Lead delivery of responsive repairs and maintenance contracts across the region Take responsibility for regional P&L performance, forecasting and financial management Manage and support Contract Managers and operational delivery teams Build and maintain strong relationships with housing associations and local authorities Drive operational performance, service quality and customer satisfaction Identify opportunities to improve efficiency and protect margin across contracts About You Strong experience within social housing repairs, maintenance or property services Experience managing multiple contracts or regional operations Commercially minded with experience overseeing budgets or P&L performance Proven ability to lead operational teams and manage client relationships Package & Benefits Alongside a competitive salary of up to £80,000, the successful candidate will benefit from a comprehensive package designed to reward performance and support long-term career development: Company profit share scheme Enhanced pension contributions (up to 7%) or optional savings scheme Private healthcare, life assurance and income protection cover Flexible holiday options, including the ability to buy or sell annual leave Annual salary reviews and clear progression opportunities Ongoing training, leadership development and career progression This is an opportunity to join a well-established contractor with a strong reputation in the housing sector and take ownership of a key region with genuine autonomy and long-term career progression.
Regional maintenance manager required for leading housing association 3-6 months I am currently working with a leading housing association based in Edinburgh. They are looking to appoint a confident and well presentedregional maintenance manager with a property or housing background to run a variety of projects within their housing team. Circa three to six month project, however may be extended into something long term. This role will have you overseeing the daily operation of the association with a specific focus on the delivery of upgrades and repairs within the estate. This role will be both customer and contractor facing, therefore you will be responsible for negating the challenges of social housing at various levels. This role is offering a strong hourly rate and flexible working. If you are interested in hearing more about this opportunity, please forward your CV to myself at and I will reach out. #
Mar 06, 2026
Seasonal
Regional maintenance manager required for leading housing association 3-6 months I am currently working with a leading housing association based in Edinburgh. They are looking to appoint a confident and well presentedregional maintenance manager with a property or housing background to run a variety of projects within their housing team. Circa three to six month project, however may be extended into something long term. This role will have you overseeing the daily operation of the association with a specific focus on the delivery of upgrades and repairs within the estate. This role will be both customer and contractor facing, therefore you will be responsible for negating the challenges of social housing at various levels. This role is offering a strong hourly rate and flexible working. If you are interested in hearing more about this opportunity, please forward your CV to myself at and I will reach out. #
Property Services & Operations Manager (PSOM) Congleton £ 19.50 per hour (£ 38326 PA) Full-time Monday-Friday About the Opportunity ASE Recruitment are specialist recruiters in the social housing and social care sectors, providing temporary staffing to work within a variety of 24-hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We have a fantastic opportunity for an experienced Property Services & Operations Manager (PSOM) to lead property compliance, operational delivery, and service performance across supported accommodation and housing services. This is a senior operational role with real impact - ensuring homes are safe, compliant, well-maintained, and services are delivered effectively to vulnerable individuals. The Role - What You'll Be Doing As PSOM, you'll provide operational leadership across property services and housing operations, ensuring compliance, quality, and value for money. Key responsibilities include: Lead and oversee property services, maintenance, and compliance functions Ensure all properties meet Health & Safety, statutory, and regulatory requirements Oversee voids management, turnaround times, and lettable standards Manage planned and reactive maintenance programmes Monitor compliance areas including gas, electric, fire safety, asbestos, legionella Work closely with housing, support, and finance teams to ensure service continuity Manage and support Team Leaders, Service Co-ordinators, TSOs, and operational staff Oversee budgets, expenditure, recharges, and contractor performance Ensure accurate reporting of KPIs, compliance data, income, and operational risks Investigate and resolve service failures, complaints, and escalations Support safeguarding processes and ensure risks are managed appropriately Act as the operational point of escalation for complex property or tenancy issues Ensure policies, procedures, and best practice are consistently followed About You - What We're Looking For Proven experience in property services, housing operations, or supported accommodation Strong knowledge of social housing legislation and compliance requirements Experience managing multi-site services or regional portfolios Confident leading and influencing operational teams Excellent understanding of Health & Safety and risk management Experience working with vulnerable client groups Strong financial awareness including budgets, recharges, and cost control Ability to analyse data and produce clear operational reports Comfortable working autonomously with accountability for outcomes Excellent communication and stakeholder management skills Full UK driving licence and willingness to travel Why Join This Role? Senior leadership role with real operational influence Opportunity to shape and improve property and housing services Work within a values-led organisation supporting vulnerable people Varied role combining strategy, compliance, and hands-on leadership Competitive salary and long-term opportunity Safeguarding & Equality This role requires an Enhanced DBS check with barred list clearance (Adults). ASE Recruitment is committed to safeguarding and promoting the welfare of children, young people, and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. We value diversity and are an equal opportunities employer, and we encourage individuals of all backgrounds to apply. Passion and dedication to making a positive difference to the services we support are what matter most to us. JBRP1_UKTJ
Mar 05, 2026
Full time
Property Services & Operations Manager (PSOM) Congleton £ 19.50 per hour (£ 38326 PA) Full-time Monday-Friday About the Opportunity ASE Recruitment are specialist recruiters in the social housing and social care sectors, providing temporary staffing to work within a variety of 24-hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We have a fantastic opportunity for an experienced Property Services & Operations Manager (PSOM) to lead property compliance, operational delivery, and service performance across supported accommodation and housing services. This is a senior operational role with real impact - ensuring homes are safe, compliant, well-maintained, and services are delivered effectively to vulnerable individuals. The Role - What You'll Be Doing As PSOM, you'll provide operational leadership across property services and housing operations, ensuring compliance, quality, and value for money. Key responsibilities include: Lead and oversee property services, maintenance, and compliance functions Ensure all properties meet Health & Safety, statutory, and regulatory requirements Oversee voids management, turnaround times, and lettable standards Manage planned and reactive maintenance programmes Monitor compliance areas including gas, electric, fire safety, asbestos, legionella Work closely with housing, support, and finance teams to ensure service continuity Manage and support Team Leaders, Service Co-ordinators, TSOs, and operational staff Oversee budgets, expenditure, recharges, and contractor performance Ensure accurate reporting of KPIs, compliance data, income, and operational risks Investigate and resolve service failures, complaints, and escalations Support safeguarding processes and ensure risks are managed appropriately Act as the operational point of escalation for complex property or tenancy issues Ensure policies, procedures, and best practice are consistently followed About You - What We're Looking For Proven experience in property services, housing operations, or supported accommodation Strong knowledge of social housing legislation and compliance requirements Experience managing multi-site services or regional portfolios Confident leading and influencing operational teams Excellent understanding of Health & Safety and risk management Experience working with vulnerable client groups Strong financial awareness including budgets, recharges, and cost control Ability to analyse data and produce clear operational reports Comfortable working autonomously with accountability for outcomes Excellent communication and stakeholder management skills Full UK driving licence and willingness to travel Why Join This Role? Senior leadership role with real operational influence Opportunity to shape and improve property and housing services Work within a values-led organisation supporting vulnerable people Varied role combining strategy, compliance, and hands-on leadership Competitive salary and long-term opportunity Safeguarding & Equality This role requires an Enhanced DBS check with barred list clearance (Adults). ASE Recruitment is committed to safeguarding and promoting the welfare of children, young people, and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. We value diversity and are an equal opportunities employer, and we encourage individuals of all backgrounds to apply. Passion and dedication to making a positive difference to the services we support are what matter most to us. JBRP1_UKTJ
An established Regional Building Services Installation and Maintenance service provider Job Details Air Conditioning / Refrigeration Engineer to carry out fault finding and PPM of all Refrigeration, Chiller, Air conditioning and ventilation equipment associated with the buildings within a Government Defence establishment contract in the Hereford area predominantly (occasional travel to Brecon). To undertake the day to day operation, planned maintenance, fault finding and repair of the complete spectrum of services found in a building associated with Ventilation and Air Conditioning, including split and multi split systems, refrigerated systems and cold room repairs. To ensure that planned preventative maintenance and associated work reactive works are implemented efficiently to specified requirements. To clearly identify and record concise details when rectifying break-downs and further action required to eliminate or minimise future problems. Ensuring that these records are kept up to date at all times. To communicate all necessary information regarding breakdown problems, alteration to planned preventative maintenance and technical information. HEALTH & SAFETY : To ensure all relevant Health and Safety, COSHH and Permit to Work Regulations are adhered to Report any deficiency in Health and Safety systems or documentation to own Line Manager or Manager of area concerned. Actively report all incidents and near misses in accordance with policies and procedures. Essential City and Guilds Level 3 in Ventilation and Air Conditioning City and Guilds F-Gas Certificate desirable Basic competence in Electrical and Controls systems associated with Mechanical Services. Able to diagnose faults and put forward and complete appropriate rectification measures Able to establish necessary parts/plant/materials necessary for completion of tasks Take part in out of hours duty roster/on call Pass SC and basic security checks Hold a valid UK driving licence Desirable Experience of working in a Commercial or Military environment If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. Vital Human Resources is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of their age, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation. Salary: £40 - £42K Basic Hours: Standard 40 hrs per week Benefits: Pension, Fully Expensed Vehicle, Fuel Card, Overtime & On Call allowance
Mar 05, 2026
Full time
An established Regional Building Services Installation and Maintenance service provider Job Details Air Conditioning / Refrigeration Engineer to carry out fault finding and PPM of all Refrigeration, Chiller, Air conditioning and ventilation equipment associated with the buildings within a Government Defence establishment contract in the Hereford area predominantly (occasional travel to Brecon). To undertake the day to day operation, planned maintenance, fault finding and repair of the complete spectrum of services found in a building associated with Ventilation and Air Conditioning, including split and multi split systems, refrigerated systems and cold room repairs. To ensure that planned preventative maintenance and associated work reactive works are implemented efficiently to specified requirements. To clearly identify and record concise details when rectifying break-downs and further action required to eliminate or minimise future problems. Ensuring that these records are kept up to date at all times. To communicate all necessary information regarding breakdown problems, alteration to planned preventative maintenance and technical information. HEALTH & SAFETY : To ensure all relevant Health and Safety, COSHH and Permit to Work Regulations are adhered to Report any deficiency in Health and Safety systems or documentation to own Line Manager or Manager of area concerned. Actively report all incidents and near misses in accordance with policies and procedures. Essential City and Guilds Level 3 in Ventilation and Air Conditioning City and Guilds F-Gas Certificate desirable Basic competence in Electrical and Controls systems associated with Mechanical Services. Able to diagnose faults and put forward and complete appropriate rectification measures Able to establish necessary parts/plant/materials necessary for completion of tasks Take part in out of hours duty roster/on call Pass SC and basic security checks Hold a valid UK driving licence Desirable Experience of working in a Commercial or Military environment If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. Vital Human Resources is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of their age, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation. Salary: £40 - £42K Basic Hours: Standard 40 hrs per week Benefits: Pension, Fully Expensed Vehicle, Fuel Card, Overtime & On Call allowance
