Our client, a well-known anti-poverty charity is looking to recruit a Director of Policy & Engagement on a maternity contract of up to 12 months. This great charity provides front-line advice, advocacy and campaigning and policy work on behalf of people in London beneath pension age, who are experiencing issues around benefit payments, disability and housing or who are at risk of homelessness. The services they provide have become even more essential during the current cost of living crisis. The role: As Director of Policy & Engagement, you will lead the organisation's policy, public affairs, and campaigns function, shaping and delivering local and national influencing to drive change on social security and housing issues. You will ensure the voices of people with lived experience are central to all of the organisation's work, embedding meaningful participation across the organisation, in governance, services, policy and campaigns. You will also oversee strategic external communications to support the organisation's influencing, brand and fundraising objectives and will direct all fundraising for your department including managing funder relationships, identifying opportunities and leading on bid writing and reporting. This is a senior leadership role with responsibility for influencing policy and practice locally and nationally and representing the charity as a spokesperson in the media, with government ministers, MPs, and other senior stakeholders. You will manage a small multidisciplinary team of four, ensuring integrated effective delivery across the organisation. The role will cover strategic leadership, policy, public affairs & campaigns, stakeholder & media engagement, external communications, embedding participation, fundraising leadership, team leadership and cross-organisational Integration. The person: The successful candidate will be a strategic, politically astute leader with experience of leading policy, public affairs and campaigns at a senior level. They will have experience of integrating research campaigns, participation, external communications and fundraising to deliver impact locally and nationally. They will have excellent media stakeholder and political engagement skills, with experience of acting as a spokesperson for an organisation. This person will value and embed lived experience in all aspects of their work and will have a strong understanding of social security and housing policy. This person will also have substantial experience of leading on research for social policy influencing purposes in addition to having developed and shaped policy for an organisation in a charity which works towards combatting poverty and other social justice issues. Having managed political and media engagement and external influencing activities in the past, this person will be an effective relationship manager both internally and externally, in addition to having provided knowledge based leadership to small teams in the charity sector. In addition to being a highly effective project manager, this person will be a very strong communicator both verbally and in writing, and will be fully committed to the aims and objectives of this anti-poverty charity. This organisation is an equal opportunity employer. People with lived experience of poverty, from global majority backgrounds, LGBTQIA+ individuals and disabled people are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.
Mar 06, 2026
Full time
Our client, a well-known anti-poverty charity is looking to recruit a Director of Policy & Engagement on a maternity contract of up to 12 months. This great charity provides front-line advice, advocacy and campaigning and policy work on behalf of people in London beneath pension age, who are experiencing issues around benefit payments, disability and housing or who are at risk of homelessness. The services they provide have become even more essential during the current cost of living crisis. The role: As Director of Policy & Engagement, you will lead the organisation's policy, public affairs, and campaigns function, shaping and delivering local and national influencing to drive change on social security and housing issues. You will ensure the voices of people with lived experience are central to all of the organisation's work, embedding meaningful participation across the organisation, in governance, services, policy and campaigns. You will also oversee strategic external communications to support the organisation's influencing, brand and fundraising objectives and will direct all fundraising for your department including managing funder relationships, identifying opportunities and leading on bid writing and reporting. This is a senior leadership role with responsibility for influencing policy and practice locally and nationally and representing the charity as a spokesperson in the media, with government ministers, MPs, and other senior stakeholders. You will manage a small multidisciplinary team of four, ensuring integrated effective delivery across the organisation. The role will cover strategic leadership, policy, public affairs & campaigns, stakeholder & media engagement, external communications, embedding participation, fundraising leadership, team leadership and cross-organisational Integration. The person: The successful candidate will be a strategic, politically astute leader with experience of leading policy, public affairs and campaigns at a senior level. They will have experience of integrating research campaigns, participation, external communications and fundraising to deliver impact locally and nationally. They will have excellent media stakeholder and political engagement skills, with experience of acting as a spokesperson for an organisation. This person will value and embed lived experience in all aspects of their work and will have a strong understanding of social security and housing policy. This person will also have substantial experience of leading on research for social policy influencing purposes in addition to having developed and shaped policy for an organisation in a charity which works towards combatting poverty and other social justice issues. Having managed political and media engagement and external influencing activities in the past, this person will be an effective relationship manager both internally and externally, in addition to having provided knowledge based leadership to small teams in the charity sector. In addition to being a highly effective project manager, this person will be a very strong communicator both verbally and in writing, and will be fully committed to the aims and objectives of this anti-poverty charity. This organisation is an equal opportunity employer. People with lived experience of poverty, from global majority backgrounds, LGBTQIA+ individuals and disabled people are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.
Location: Cheshire East (Hybrid working available) Salary: Executive Grade (CX) - Competitive package Reporting to: Chief Executive Cheshire East Council is looking for an exceptional Executive Director - Place to join their Executive Leadership Team at a pivotal point in their journey. This is a rare opportunity to play a defining role in shaping the future of place, growth and communities across the borough. This role offers genuine strategic influence, visibility at the highest level, and the chance to leave a lasting legacy across planning, regeneration, housing, infrastructure and economic growth. The Opportunity As Executive Director - Place, you will provide collective leadership across the Council, working closely with elected Members, senior officers, partners and stakeholders to deliver ambitious outcomes for residents, businesses and communities. You will lead the development and delivery of a new spatial framework, bringing together planning, regeneration, transport, housing and infrastructure to unlock sustainable growth and investment. Alongside this, you will drive economic development strategies that support long-term financial resilience and inclusive prosperity. This is a role for a confident, visible leader who can balance strategic vision with operational grip, while championing collaboration, innovation and high performance. Key Responsibilities Lead a broad portfolio including planning, regeneration, housing, infrastructure, transport and economic development. Shape and deliver the Council's spatial framework to support sustainable growth and thriving communities. Drive economic growth strategies to secure investment, regeneration and revenue generation. Act as the Council's senior lead in engagement with developers, businesses, partners and statutory bodies. Ensure the Council meets all statutory responsibilities relating to housing, homelessness and planning. Provide strong corporate leadership as a member of the Executive Leadership Team, contributing to cross-cutting priorities and organisational change. Lead large, complex services and budgets, ensuring value for money, strong governance and effective risk management. Champion equality, diversity and inclusion across service delivery and workforce leadership. About You We are keen to speak with senior leaders who can demonstrate: Substantial leadership experience at a senior level within local government or a similarly complex organisation. A strong track record of leading large, multi-disciplinary services with significant budgets and resources. Deep understanding of the local government landscape, including political, legal and financial frameworks. Proven experience of partnership working with Members, senior stakeholders, developers and external agencies. Strong commercial acumen, with experience identifying growth opportunities and delivering value for money. The ability to inspire, engage and empower teams while driving transformation and continuous improvement. A clear commitment to equality, diversity and inclusive leadership. A relevant professional qualification (or equivalent senior-level experience) and evidence of continued professional development are essential. Why Apply? This is a genuinely influential executive role with the scope to shape place-making at scale. If you are looking for your next strategic leadership challenge - one where you can combine vision, delivery and purpose - this role should be firmly on your radar.
Mar 06, 2026
Contractor
Location: Cheshire East (Hybrid working available) Salary: Executive Grade (CX) - Competitive package Reporting to: Chief Executive Cheshire East Council is looking for an exceptional Executive Director - Place to join their Executive Leadership Team at a pivotal point in their journey. This is a rare opportunity to play a defining role in shaping the future of place, growth and communities across the borough. This role offers genuine strategic influence, visibility at the highest level, and the chance to leave a lasting legacy across planning, regeneration, housing, infrastructure and economic growth. The Opportunity As Executive Director - Place, you will provide collective leadership across the Council, working closely with elected Members, senior officers, partners and stakeholders to deliver ambitious outcomes for residents, businesses and communities. You will lead the development and delivery of a new spatial framework, bringing together planning, regeneration, transport, housing and infrastructure to unlock sustainable growth and investment. Alongside this, you will drive economic development strategies that support long-term financial resilience and inclusive prosperity. This is a role for a confident, visible leader who can balance strategic vision with operational grip, while championing collaboration, innovation and high performance. Key Responsibilities Lead a broad portfolio including planning, regeneration, housing, infrastructure, transport and economic development. Shape and deliver the Council's spatial framework to support sustainable growth and thriving communities. Drive economic growth strategies to secure investment, regeneration and revenue generation. Act as the Council's senior lead in engagement with developers, businesses, partners and statutory bodies. Ensure the Council meets all statutory responsibilities relating to housing, homelessness and planning. Provide strong corporate leadership as a member of the Executive Leadership Team, contributing to cross-cutting priorities and organisational change. Lead large, complex services and budgets, ensuring value for money, strong governance and effective risk management. Champion equality, diversity and inclusion across service delivery and workforce leadership. About You We are keen to speak with senior leaders who can demonstrate: Substantial leadership experience at a senior level within local government or a similarly complex organisation. A strong track record of leading large, multi-disciplinary services with significant budgets and resources. Deep understanding of the local government landscape, including political, legal and financial frameworks. Proven experience of partnership working with Members, senior stakeholders, developers and external agencies. Strong commercial acumen, with experience identifying growth opportunities and delivering value for money. The ability to inspire, engage and empower teams while driving transformation and continuous improvement. A clear commitment to equality, diversity and inclusive leadership. A relevant professional qualification (or equivalent senior-level experience) and evidence of continued professional development are essential. Why Apply? This is a genuinely influential executive role with the scope to shape place-making at scale. If you are looking for your next strategic leadership challenge - one where you can combine vision, delivery and purpose - this role should be firmly on your radar.
Head of Policy and Public Affairs Bring your energy, creativity and expertise - and help to impact young people positively. Location: Sherborne House, London (hybrid) Salary: £52,535 per annum Closing Date: 29 March, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Step into a role where your policy expertise drives real change. AsHead of Policy and Public Affairs, youll lead an ambitious strategy to influence national decision-makers, shape legislation and ensure the voices of people affected by homelessness are impossible to ignore. Youll turn insight into impact, championing our values while strengthening the charitys political presence and public profile Youll build powerful relationships across Westminster, Whitehall and the wider sector, producing sharp briefings, commissioning research and delivering high-profile events that elevate the charitys influence. Confident in the media and skilled at simplifying complex issues, youll work across teams to anticipate policy change, spark innovation and help drive forward the mission to end homelessness. If youre driven, strategic and ready to make national change happen, this is your platform. Key deliverables: Develop organisational policy positions on key strategic issues, focusing on policy areas that matter for the client group including homelessness, housing, welfare, health and care leavers. Working with the Director of Development and External Affairs to deliver a multi-year policy and public affairs strategy, you will own its delivery, having demonstrable impact on policy through influencing legislation, as well as securing funding and commitments from the government . Work with the Executive Director of Fundraising and Communications and their team to improve the charitys public profile by giving them a louder political voice. Work with the Executive Director of Operations and their team to ensure the charity is well positioned to respond to changes in policy and regulation. Work in partnership with the Head of Data and Insights on research projects designed to influence policy. Monitor, analyse and report on policy developments which may impact on the work of the charity Provide high quality written and verbal briefings, reports and submissions to consultations. Work with senior colleagues to develop positive relationships with ministers, senior officials, elected Mayors, Parliamentarians and with other policy influencers including peers in the homeless sector. Ensure that the voices and experiences of clients are heard and understood to improve and change services delivered by the charity, commissioners and policy makers. Give interviews to the media. Organise and coordinate events and meetings. Strengthen links with other voluntary sector organisations in the homelessness, youth and faith sectors. Contribute to the charitys International global influencing work. What we are looking for from you (Person Specification) When completing your application form please address all the areas below. Try to provide clear examples in your supporting statement that clarify how and when you gained the experience or knowledge as well as your level of capability. To carry out this role we are looking for the following from you in terms of qualifications, experience, skills and competencies: Knowledge Strong knowledge of the homelessness sector and policy context is desirable but not essential, it is essential that you have developed strong, specialist knowledge of a UK policy area or areas. Experience and skills Having had demonstrable impact on government policy. Developing and maintaining positive relationships with Parliamentarians and officials Organising or helping to organise events, it is desirable but not essential that you have organised events in Parliament Leading projects with colleagues from different internal or external teams Delivering high quality verbal and written policy briefings and presentations to senior stakeholders Working with colleagues to secure media coverage Excellent written and verbal communication skills Ability to work on own initiative and with low levels of supervision Ability to prioritise key tasks and manage conflicting priorities Ability to deliver to deadlines, sometimes at short notice Desirable - drafting and delivering policy and/or public affairs plans/strategies Desirable - representing organisations in the media and at events You will need to be able to travel throughout the UK and on occasions work out of hours. You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution-focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast-moving environment. Youre committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What Youll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family-friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death-in-service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About The Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People. JBRP1_UKTJ
Mar 06, 2026
Full time
Head of Policy and Public Affairs Bring your energy, creativity and expertise - and help to impact young people positively. Location: Sherborne House, London (hybrid) Salary: £52,535 per annum Closing Date: 29 March, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Step into a role where your policy expertise drives real change. AsHead of Policy and Public Affairs, youll lead an ambitious strategy to influence national decision-makers, shape legislation and ensure the voices of people affected by homelessness are impossible to ignore. Youll turn insight into impact, championing our values while strengthening the charitys political presence and public profile Youll build powerful relationships across Westminster, Whitehall and the wider sector, producing sharp briefings, commissioning research and delivering high-profile events that elevate the charitys influence. Confident in the media and skilled at simplifying complex issues, youll work across teams to anticipate policy change, spark innovation and help drive forward the mission to end homelessness. If youre driven, strategic and ready to make national change happen, this is your platform. Key deliverables: Develop organisational policy positions on key strategic issues, focusing on policy areas that matter for the client group including homelessness, housing, welfare, health and care leavers. Working with the Director of Development and External Affairs to deliver a multi-year policy and public affairs strategy, you will own its delivery, having demonstrable impact on policy through influencing legislation, as well as securing funding and commitments from the government . Work with the Executive Director of Fundraising and Communications and their team to improve the charitys public profile by giving them a louder political voice. Work with the Executive Director of Operations and their team to ensure the charity is well positioned to respond to changes in policy and regulation. Work in partnership with the Head of Data and Insights on research projects designed to influence policy. Monitor, analyse and report on policy developments which may impact on the work of the charity Provide high quality written and verbal briefings, reports and submissions to consultations. Work with senior colleagues to develop positive relationships with ministers, senior officials, elected Mayors, Parliamentarians and with other policy influencers including peers in the homeless sector. Ensure that the voices and experiences of clients are heard and understood to improve and change services delivered by the charity, commissioners and policy makers. Give interviews to the media. Organise and coordinate events and meetings. Strengthen links with other voluntary sector organisations in the homelessness, youth and faith sectors. Contribute to the charitys International global influencing work. What we are looking for from you (Person Specification) When completing your application form please address all the areas below. Try to provide clear examples in your supporting statement that clarify how and when you gained the experience or knowledge as well as your level of capability. To carry out this role we are looking for the following from you in terms of qualifications, experience, skills and competencies: Knowledge Strong knowledge of the homelessness sector and policy context is desirable but not essential, it is essential that you have developed strong, specialist knowledge of a UK policy area or areas. Experience and skills Having had demonstrable impact on government policy. Developing and maintaining positive relationships with Parliamentarians and officials Organising or helping to organise events, it is desirable but not essential that you have organised events in Parliament Leading projects with colleagues from different internal or external teams Delivering high quality verbal and written policy briefings and presentations to senior stakeholders Working with colleagues to secure media coverage Excellent written and verbal communication skills Ability to work on own initiative and with low levels of supervision Ability to prioritise key tasks and manage conflicting priorities Ability to deliver to deadlines, sometimes at short notice Desirable - drafting and delivering policy and/or public affairs plans/strategies Desirable - representing organisations in the media and at events You will need to be able to travel throughout the UK and on occasions work out of hours. You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution-focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast-moving environment. Youre committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What Youll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family-friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death-in-service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About The Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People. JBRP1_UKTJ
Fundraising and Partnerships Manager We are seeking a strategic, relationship driven fundraiser to grow income, build partnerships and help prevent homelessness across the East Midlands. Job title: Fundraising and Partnerships Manager Salary: £38,000-£43,000 per annum - dependant on experience Hours: Full or part time (minimum 25 hours), hybrid 50/50 with flexible ad hoc working Location: Leicestershire (home and office based) Closing date: CV's will be reviewed on a rolling basis About the role Your leadership will directly strengthen the organisation's ability to prevent homelessness and support people facing housing insecurity. As their Fundraising and Partnerships Manager, you will shape and deliver an ambitious income generation strategy that drives growth, deepens engagement and increases the visibility of their work. You will lead fundraising across multiple income streams, including Trusts & Foundations, corporate partnerships, individual giving and community fundraising. You will build and manage a strong prospect pipeline, develop compelling bids and proposals, and create meaningful partnerships that deliver mutual value. Key responsibilities include: Developing and delivering a long term fundraising strategy aligned with organisational goals. Generating income across diverse streams and identifying new opportunities for growth. Building, cultivating and converting a proactive pipeline of prospects. Leading high quality funding bids, proposals and partnership presentations. Establishing and nurturing corporate relationships rooted in community alignment. Working closely with marketing colleagues to integrate fundraising and brand messaging. Using impact stories and creative content to inspire donors and raise visibility. Managing and developing the fundraising and marketing/business development team through clear direction and coaching. Monitoring performance and using data to refine tactics and improve outcomes. Producing the annual Impact report Representing The organisation at events, meetings and networking opportunities with professionalism and empathy. About you: You will bring a strong track record of securing income across multiple fundraising channels and be confident building relationships with a wide range of stakeholders. You are strategic, entrepreneurial and able to see the bigger picture, while also being organised, detail focused and results driven. You communicate with warmth and clarity, adapt well to change and are motivated by making a meaningful difference. Above all, you are values led and committed to supporting vulnerable individuals with integrity and compassion. Benefits: This role comes with one of the most generous benefits packages in the regional charity sector, including: Enhanced pension scheme Income protection (50% for 3 years, rising to 75% for 5 years depending on service) Life assurance (2x salary) Health cash plan Employee Assistance Programme Blue Light Card Cycle to Work scheme 25 days annual leave + 8 bank holidays + 4 concessionary days + your birthday off Holiday increases by 1 day per year after 5 years' service (up to 5 additional days) Enhanced maternity and paternity packages Other roles you may have experience of could include: Head of Fundraising & Partnerships, Fundraising & Business Development Manager, Senior Fundraising Manager, Partnerships Manager, Income Generation Manager, Corporate Partnerships Manager, Business Development Manager.
Mar 06, 2026
Full time
Fundraising and Partnerships Manager We are seeking a strategic, relationship driven fundraiser to grow income, build partnerships and help prevent homelessness across the East Midlands. Job title: Fundraising and Partnerships Manager Salary: £38,000-£43,000 per annum - dependant on experience Hours: Full or part time (minimum 25 hours), hybrid 50/50 with flexible ad hoc working Location: Leicestershire (home and office based) Closing date: CV's will be reviewed on a rolling basis About the role Your leadership will directly strengthen the organisation's ability to prevent homelessness and support people facing housing insecurity. As their Fundraising and Partnerships Manager, you will shape and deliver an ambitious income generation strategy that drives growth, deepens engagement and increases the visibility of their work. You will lead fundraising across multiple income streams, including Trusts & Foundations, corporate partnerships, individual giving and community fundraising. You will build and manage a strong prospect pipeline, develop compelling bids and proposals, and create meaningful partnerships that deliver mutual value. Key responsibilities include: Developing and delivering a long term fundraising strategy aligned with organisational goals. Generating income across diverse streams and identifying new opportunities for growth. Building, cultivating and converting a proactive pipeline of prospects. Leading high quality funding bids, proposals and partnership presentations. Establishing and nurturing corporate relationships rooted in community alignment. Working closely with marketing colleagues to integrate fundraising and brand messaging. Using impact stories and creative content to inspire donors and raise visibility. Managing and developing the fundraising and marketing/business development team through clear direction and coaching. Monitoring performance and using data to refine tactics and improve outcomes. Producing the annual Impact report Representing The organisation at events, meetings and networking opportunities with professionalism and empathy. About you: You will bring a strong track record of securing income across multiple fundraising channels and be confident building relationships with a wide range of stakeholders. You are strategic, entrepreneurial and able to see the bigger picture, while also being organised, detail focused and results driven. You communicate with warmth and clarity, adapt well to change and are motivated by making a meaningful difference. Above all, you are values led and committed to supporting vulnerable individuals with integrity and compassion. Benefits: This role comes with one of the most generous benefits packages in the regional charity sector, including: Enhanced pension scheme Income protection (50% for 3 years, rising to 75% for 5 years depending on service) Life assurance (2x salary) Health cash plan Employee Assistance Programme Blue Light Card Cycle to Work scheme 25 days annual leave + 8 bank holidays + 4 concessionary days + your birthday off Holiday increases by 1 day per year after 5 years' service (up to 5 additional days) Enhanced maternity and paternity packages Other roles you may have experience of could include: Head of Fundraising & Partnerships, Fundraising & Business Development Manager, Senior Fundraising Manager, Partnerships Manager, Income Generation Manager, Corporate Partnerships Manager, Business Development Manager.
Housing Services Manager £50,000 to £55,000 (Depending on experience) Burton upon Trent Permanent, Full Time If you care about helping people, join us in transforming lives, homes and communities. We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive. We are looking for a Housing Services Manager to support the Head of Housing in making a significant and effective contribution to both the organisation and our customers, ensuring that it is well positioned to achieve its vision, current and future business, operational plans and performance targets. This is a leadership role, both within our Housing Directorate and operating across the wider organisation, shaping and driving excellent housing management services, best practice, with the value of meaningful customer feedback to drive improvements. Delivering the Group s strategies that underpin our Housing services to achieve outstanding standards of service, maximise income and make a lasting difference to our customers and communities. You will also be required to: Lead Housing Services and all housing services touchpoints, including collaborative working with our Assets, Tenancy Sustainment and Customer Engagement Teams. Anticipate and meet regulatory requirements and changes relevant to the services. Lead the Consumer Standard gap analysis of the relevant housing areas. Report regularly to the Head of Housing and Senior Leadership Team on project and service performance. Lead on the development of related policies and procedures. Ensure effective and robust arrangements are in place for customer scrutiny of our services and they can challenge, monitor, influence and add value. Develop and maintain effective and productive working relationships with wide ranging stakeholders such as Local Authorities, Social Services, providers of care and support, voluntary and statutory groups. Support in project and change management, customer and community initiatives. Ensure that all projects are carried out in a timely manner, with a framework for implementation. Support the Head of Housing to achieve our voids target. Be a positive, professional and effective role model, taking responsibility for recruiting, inspiring, motivating, retaining, change, flexibility, coaching and support. Ensure that we can demonstrate continuous improvement in optimising resources, value for money, efficiency and social responsibility. Managing budgets within guidelines. The successful candidate will have: Up to date experience and professional knowledge about the provision of Housing in multi tenure environments, legislation and technical developments to ensure they are able to advise the organisation. Extensive experience of developing and maintaining relationships with a broad range of people, at all levels, whilst evidencing that they can add value to the organisation. A strong communicator that inspires and motivates internal and external audiences. A strong track record in managing teams, including off-site workers, providing a breadth of excellent housing and tenancy management services. Experience of developing and delivering relevant policies, procedures and strategies. To demonstrate the appropriate calibre for senior management post and can keep abreast of the challenges of the professional areas managed. The Company We offer well maintained, affordable homes across East Staffordshire, South Derbyshire, and North West Leicestershire. Over 6,200 properties, ranging from sheltered accommodation to family homes and everything in between. We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive and enjoy life. Our Mission is to Transform Homes, Lives, and Communities in our region, and for more than 22 years now that is exactly what we have been doing.
Mar 06, 2026
Full time
Housing Services Manager £50,000 to £55,000 (Depending on experience) Burton upon Trent Permanent, Full Time If you care about helping people, join us in transforming lives, homes and communities. We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive. We are looking for a Housing Services Manager to support the Head of Housing in making a significant and effective contribution to both the organisation and our customers, ensuring that it is well positioned to achieve its vision, current and future business, operational plans and performance targets. This is a leadership role, both within our Housing Directorate and operating across the wider organisation, shaping and driving excellent housing management services, best practice, with the value of meaningful customer feedback to drive improvements. Delivering the Group s strategies that underpin our Housing services to achieve outstanding standards of service, maximise income and make a lasting difference to our customers and communities. You will also be required to: Lead Housing Services and all housing services touchpoints, including collaborative working with our Assets, Tenancy Sustainment and Customer Engagement Teams. Anticipate and meet regulatory requirements and changes relevant to the services. Lead the Consumer Standard gap analysis of the relevant housing areas. Report regularly to the Head of Housing and Senior Leadership Team on project and service performance. Lead on the development of related policies and procedures. Ensure effective and robust arrangements are in place for customer scrutiny of our services and they can challenge, monitor, influence and add value. Develop and maintain effective and productive working relationships with wide ranging stakeholders such as Local Authorities, Social Services, providers of care and support, voluntary and statutory groups. Support in project and change management, customer and community initiatives. Ensure that all projects are carried out in a timely manner, with a framework for implementation. Support the Head of Housing to achieve our voids target. Be a positive, professional and effective role model, taking responsibility for recruiting, inspiring, motivating, retaining, change, flexibility, coaching and support. Ensure that we can demonstrate continuous improvement in optimising resources, value for money, efficiency and social responsibility. Managing budgets within guidelines. The successful candidate will have: Up to date experience and professional knowledge about the provision of Housing in multi tenure environments, legislation and technical developments to ensure they are able to advise the organisation. Extensive experience of developing and maintaining relationships with a broad range of people, at all levels, whilst evidencing that they can add value to the organisation. A strong communicator that inspires and motivates internal and external audiences. A strong track record in managing teams, including off-site workers, providing a breadth of excellent housing and tenancy management services. Experience of developing and delivering relevant policies, procedures and strategies. To demonstrate the appropriate calibre for senior management post and can keep abreast of the challenges of the professional areas managed. The Company We offer well maintained, affordable homes across East Staffordshire, South Derbyshire, and North West Leicestershire. Over 6,200 properties, ranging from sheltered accommodation to family homes and everything in between. We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive and enjoy life. Our Mission is to Transform Homes, Lives, and Communities in our region, and for more than 22 years now that is exactly what we have been doing.
Recovery Housing Team leader Location: Kent Salary: £32,470 per annum Vacancy Type: Permanent Closing Date: 26 Mar 2026 About The Role Are you an experienced housing or recovery professional ready to lead from the front? We re looking for a Full Time (35 Hours) dynamic Recovery Housing Team Leader to drive our Integrated Recovery Housing Service forward, supporting people in abstinence-based recovery to sustain tenancies, rebuild independence and prevent homelessness. Sitting within the Recovery Directorate, you ll lead a skilled team, shape service delivery, and work alongside partners across housing, criminal justice and treatment services to ensure safe, structured and empowering recovery accommodation. This role requires travel between Kent and Essex. What you ll be doing: Lead and line manage the Recovery Housing Team to deliver high-quality tenancy sustainment support Ensure every service user has a bespoke Recovery Housing Plan with clear pathways to independent living Oversee safe referrals, assessments and placements into Recovery Housing Maintain robust policies, procedures, risk assessments and service frameworks Mobilise new Recovery Housing properties, from exempt status to full furnishing Build strong partnerships with Probation, prisons, rehab centres, DWP, Housing Benefit and Local Authorities Strengthen move-on pathways into independent accommodation Monitor KPIs, data, audits and reporting to drive service excellence Champion Equality, Diversity & Inclusion and safe working practices You ll thrive in this role if you: Have experience in housing, recovery, criminal justice or related support services Are confident leading, supervising and motivating a team Understand tenancy sustainment and the needs of people in abstinence-based recovery Can balance operational delivery with strategic development Build strong internal and external partnerships with ease Are organised, data-driven and comfortable managing performance targets Can work flexibly when service needs require This is more than a housing role, it s an opportunity to shape and expand a growing Recovery Housing model that genuinely transforms lives. You ll play a key part in preventing homelessness, reducing reoffending, and supporting long-term recovery journeys, all while influencing strategic development within a respected and mission-driven organisation. If you believe safe, structured housing is the foundation for lasting recovery, this is your chance to make real, measurable impact every day. Apply now and help us build recovery that lasts. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Mar 06, 2026
Full time
Recovery Housing Team leader Location: Kent Salary: £32,470 per annum Vacancy Type: Permanent Closing Date: 26 Mar 2026 About The Role Are you an experienced housing or recovery professional ready to lead from the front? We re looking for a Full Time (35 Hours) dynamic Recovery Housing Team Leader to drive our Integrated Recovery Housing Service forward, supporting people in abstinence-based recovery to sustain tenancies, rebuild independence and prevent homelessness. Sitting within the Recovery Directorate, you ll lead a skilled team, shape service delivery, and work alongside partners across housing, criminal justice and treatment services to ensure safe, structured and empowering recovery accommodation. This role requires travel between Kent and Essex. What you ll be doing: Lead and line manage the Recovery Housing Team to deliver high-quality tenancy sustainment support Ensure every service user has a bespoke Recovery Housing Plan with clear pathways to independent living Oversee safe referrals, assessments and placements into Recovery Housing Maintain robust policies, procedures, risk assessments and service frameworks Mobilise new Recovery Housing properties, from exempt status to full furnishing Build strong partnerships with Probation, prisons, rehab centres, DWP, Housing Benefit and Local Authorities Strengthen move-on pathways into independent accommodation Monitor KPIs, data, audits and reporting to drive service excellence Champion Equality, Diversity & Inclusion and safe working practices You ll thrive in this role if you: Have experience in housing, recovery, criminal justice or related support services Are confident leading, supervising and motivating a team Understand tenancy sustainment and the needs of people in abstinence-based recovery Can balance operational delivery with strategic development Build strong internal and external partnerships with ease Are organised, data-driven and comfortable managing performance targets Can work flexibly when service needs require This is more than a housing role, it s an opportunity to shape and expand a growing Recovery Housing model that genuinely transforms lives. You ll play a key part in preventing homelessness, reducing reoffending, and supporting long-term recovery journeys, all while influencing strategic development within a respected and mission-driven organisation. If you believe safe, structured housing is the foundation for lasting recovery, this is your chance to make real, measurable impact every day. Apply now and help us build recovery that lasts. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Salary: £40,000 £41,000 per annum (depending on experience) Location: Reigate, Surrey (with some hybrid working) Contract: Full-time Closing Date: 19th March 2026 Start date: ASAP with consideration given to notice periods Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness? Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England. We are now seeking an exceptional Supported Housing Manager (Surrey) to shape and lead our specialist women s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact. About the Role This is a leadership role with both operational and strategic responsibility. You will: Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers Lead the delivery of trauma-informed, strengths-based, person-centred support Develop strong partnership networks across local authorities, charities, housing providers and churches Shape the future of Keychange s women s homelessness strategy across Surrey At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging. Who We re Looking For You will bring: Substantial experience supporting or managing services for vulnerable individuals A strong understanding of trauma, safeguarding, risk and recovery-based practice Leadership of a team delivering frontline support Previous experience managing operational budgets Proven ability to build partnerships and influence across multiple stakeholders Excellent communication and leadership skills Confidence engaging with churches and Christian networks across traditions A values-led approach aligned with Keychange s Christian ethos Desirable experience includes: Managing accommodation-based services Existing Church partnerships across Surrey Occupational requirement: This post is subject to the Occupational Requirement (OR) under Schedule 9, Part 1, paragraph 3 of the Equality Act 2010 that the post-holder is a practising Christian. This requirement is necessary and proportionate in light of the responsibilities of the role, which include: promoting and upholding the Christian ethos, charitable objectives and values of Keychange; supporting the spiritual wellbeing of service users; facilitating faith exploration; developing church partnerships; and representing the organisation in faith-based settings. What We Offer Salary of £40,000 £41,000 25 days annual leave plus bank holidays Hybrid working (with 4 days regularly site or community based) Employee Assistance Program and Life Insurance Contributory Pension Scheme with matched employer contributions Ongoing personalised learning and professional development A supportive, faith-centred, values-driven culture For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert. How to Apply Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered. Recruitment Timeline Start date: ASAP with consideration given to notice periods Deadline for submitting your application: 19 March 2026 First screening interviews, remotely: 25 March 2026 Full interviews in person in central London: 30 March 2026 Start date: ASAP with consideration given to notice period
Mar 06, 2026
Full time
Salary: £40,000 £41,000 per annum (depending on experience) Location: Reigate, Surrey (with some hybrid working) Contract: Full-time Closing Date: 19th March 2026 Start date: ASAP with consideration given to notice periods Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness? Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England. We are now seeking an exceptional Supported Housing Manager (Surrey) to shape and lead our specialist women s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact. About the Role This is a leadership role with both operational and strategic responsibility. You will: Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers Lead the delivery of trauma-informed, strengths-based, person-centred support Develop strong partnership networks across local authorities, charities, housing providers and churches Shape the future of Keychange s women s homelessness strategy across Surrey At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging. Who We re Looking For You will bring: Substantial experience supporting or managing services for vulnerable individuals A strong understanding of trauma, safeguarding, risk and recovery-based practice Leadership of a team delivering frontline support Previous experience managing operational budgets Proven ability to build partnerships and influence across multiple stakeholders Excellent communication and leadership skills Confidence engaging with churches and Christian networks across traditions A values-led approach aligned with Keychange s Christian ethos Desirable experience includes: Managing accommodation-based services Existing Church partnerships across Surrey Occupational requirement: This post is subject to the Occupational Requirement (OR) under Schedule 9, Part 1, paragraph 3 of the Equality Act 2010 that the post-holder is a practising Christian. This requirement is necessary and proportionate in light of the responsibilities of the role, which include: promoting and upholding the Christian ethos, charitable objectives and values of Keychange; supporting the spiritual wellbeing of service users; facilitating faith exploration; developing church partnerships; and representing the organisation in faith-based settings. What We Offer Salary of £40,000 £41,000 25 days annual leave plus bank holidays Hybrid working (with 4 days regularly site or community based) Employee Assistance Program and Life Insurance Contributory Pension Scheme with matched employer contributions Ongoing personalised learning and professional development A supportive, faith-centred, values-driven culture For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert. How to Apply Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered. Recruitment Timeline Start date: ASAP with consideration given to notice periods Deadline for submitting your application: 19 March 2026 First screening interviews, remotely: 25 March 2026 Full interviews in person in central London: 30 March 2026 Start date: ASAP with consideration given to notice period
Look Ahead Care Support and Housing
Tower Hamlets, London
We're looking for a kind, empathetic and resilient Deputy Manager to join our Mental Health Service in Tower Hamlets. £37,000.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. We are seeking an experienced and motivated Deputy Service Manager to support the effective delivery of a 21-unit Supported Housing service providing both high- and low-support accommodation for adults with mental health histories and complex needs. You will work in partnership with key stakeholders to deliver a high-performing, compliant service rooted in holistic, person-centred support. Through trauma-informed, psychologically informed, and strengths-based practice, you will support your team to work alongside customers to achieve meaningful outcomes, independence, and wellbeing. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. 1. Leadership, Staff Line Management and Culture Support the Senior Service Manager to lead, motivate, and develop the staff team, promoting a positive, inclusive, and performance-driven culture aligned with Look Ahead values. Provide effective line management, including induction, supervision, appraisals, and ongoing development, ensuring staff competence, accountability, and wellbeing. Address staff issues promptly, including performance concerns, conflict resolution, and conduct matters, supporting early and proportionate intervention. Promote reflective practice and continuous improvement through supervision, team meetings, and learning opportunities. Ensure clear, consistent, and transparent communication across the service to support staff engagement and shared understanding of priorities. 2. Operational Management, Performance and KPIs Support the Senior Service Manager to drive day-to-day operational delivery across the service or designated Lots, contributing to objective setting and performance monitoring. Monitor service performance against local and organisational targets, taking action to address underperformance where required. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Ability to lead and motivate staff in a transparent and consistent Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised Thrives on change and enjoys dynamic diverse environments What you'll bring: Essential: Experience of managing accommodation-based services and resources and delivering to budget and performance targets Experience of supervising staff teams supporting young people in/leaving care Desirable: Other relevant professional memberships and/or specialist qualifications Holds relevant CMI/NVQ Level 4 or other business/management qualification About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Mar 05, 2026
Full time
We're looking for a kind, empathetic and resilient Deputy Manager to join our Mental Health Service in Tower Hamlets. £37,000.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. We are seeking an experienced and motivated Deputy Service Manager to support the effective delivery of a 21-unit Supported Housing service providing both high- and low-support accommodation for adults with mental health histories and complex needs. You will work in partnership with key stakeholders to deliver a high-performing, compliant service rooted in holistic, person-centred support. Through trauma-informed, psychologically informed, and strengths-based practice, you will support your team to work alongside customers to achieve meaningful outcomes, independence, and wellbeing. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. 1. Leadership, Staff Line Management and Culture Support the Senior Service Manager to lead, motivate, and develop the staff team, promoting a positive, inclusive, and performance-driven culture aligned with Look Ahead values. Provide effective line management, including induction, supervision, appraisals, and ongoing development, ensuring staff competence, accountability, and wellbeing. Address staff issues promptly, including performance concerns, conflict resolution, and conduct matters, supporting early and proportionate intervention. Promote reflective practice and continuous improvement through supervision, team meetings, and learning opportunities. Ensure clear, consistent, and transparent communication across the service to support staff engagement and shared understanding of priorities. 2. Operational Management, Performance and KPIs Support the Senior Service Manager to drive day-to-day operational delivery across the service or designated Lots, contributing to objective setting and performance monitoring. Monitor service performance against local and organisational targets, taking action to address underperformance where required. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Ability to lead and motivate staff in a transparent and consistent Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised Thrives on change and enjoys dynamic diverse environments What you'll bring: Essential: Experience of managing accommodation-based services and resources and delivering to budget and performance targets Experience of supervising staff teams supporting young people in/leaving care Desirable: Other relevant professional memberships and/or specialist qualifications Holds relevant CMI/NVQ Level 4 or other business/management qualification About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
HR Lead Social Housing & Homelessness Support 12 month FTC £55,000 per annum Are you an experienced HR professional ready to make a real impact? Our client is a respected Housing Association and registered Charity dedicated to supporting individuals and families affected by homelessness. With a strong social purpose and community focus, they are now seeking an experienced HR Lead to play a pivotal role in shaping and strengthening their people strategy. The Role As HR Lead, you will manage and support a small HR team while leading a comprehensive review of organisational HR policies and practices. This is an opportunity to ensure that systems, processes and policies are fit for purpose, compliant, and aligned with the organisation's mission and growth plans. You will work closely with senior leadership, providing expert advice and leading the implementation of meaningful improvements across the organisation. About You CIPD qualified Proven HR leadership experience Background in social housing, care, or support sectors Strong experience reviewing and implementing HR policies Confident in driving change and supporting managers through transition This role would suit a proactive, values-driven HR professional who is passionate about supporting organisations that deliver real social impact. Why Apply? Opportunity to shape HR strategy in a mission-led organisation Meaningful work supporting those affected by homelessness Visible and influential leadership role For a confidential discussion, please contact Julie Kellaway at The Housing Executive on or email your CV to
Mar 04, 2026
Full time
HR Lead Social Housing & Homelessness Support 12 month FTC £55,000 per annum Are you an experienced HR professional ready to make a real impact? Our client is a respected Housing Association and registered Charity dedicated to supporting individuals and families affected by homelessness. With a strong social purpose and community focus, they are now seeking an experienced HR Lead to play a pivotal role in shaping and strengthening their people strategy. The Role As HR Lead, you will manage and support a small HR team while leading a comprehensive review of organisational HR policies and practices. This is an opportunity to ensure that systems, processes and policies are fit for purpose, compliant, and aligned with the organisation's mission and growth plans. You will work closely with senior leadership, providing expert advice and leading the implementation of meaningful improvements across the organisation. About You CIPD qualified Proven HR leadership experience Background in social housing, care, or support sectors Strong experience reviewing and implementing HR policies Confident in driving change and supporting managers through transition This role would suit a proactive, values-driven HR professional who is passionate about supporting organisations that deliver real social impact. Why Apply? Opportunity to shape HR strategy in a mission-led organisation Meaningful work supporting those affected by homelessness Visible and influential leadership role For a confidential discussion, please contact Julie Kellaway at The Housing Executive on or email your CV to
Justlife s Vision Making people's experience of temporary accommodation be short, safe and healthy. About this role The role of Health Engagement Worker will involve supporting a caseload of service users that are experiencing homelessness. The role requires the use of specialist knowledge and relationship skills to influence service users with varying degrees of mental health, addiction and trauma related issues to engage with health services. This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating or them to get access to source housing and social security benefits. Working collaboratively with our partners Arch Healthcare the role is dependent on good communication and joint working with a variety of partners and professionals. The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity. A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role. Making decisions, in the moment to do the right thing to mitigate risk with service users can place high emotional demands on the job holder. The role is highly reactive, unpredictable and at times, chaotic. The role therefore requires a high degree of self-awareness to one s own resilience levels and exercising appropriate levels of self-care. Why do we exist Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible. How do we operate? Our values guide our work and are very important to us: Collaboration before competition People before programmes Innovation before Institutions What do we do? Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights. We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change. Why work for us? Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Perks of working at Justlife Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years service and 30 days after 10 years service) Additional 5 days annual leave purchase scheme through salary sacrifice Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print) Cycle to work scheme 2 Volunteering days per year Key terms and conditions Job Title: Health Engagement Worker Hours: 37.5 hours per week Contract: Permanent Normal hrs to be worked: Monday-Friday 9am-5pm Location: Brighton Salary: £29,892 per Annum Application Process To apply, please upload a covering letter addressing how you meet the person specification, together with an up-to-date CV here. Deadline for applications is midnight 15th March. Provisional interview dates will be the week of 23rd March. Role Summary The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity. A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role. Role Description Service Delivery Using frontline practical and procedural knowledge of working with complex service users to support them to engage with health care services during their housing vulnerability. This could include, but is not limited to; Assisting them in addressing housing, financial, health or wellbeing needs Accompanying them to appointments Connecting them with appropriate support services such as substance misuse services or food banks Collaborating with agencies such as the local authority, housing providers and support services Advocating on behalf of the service user to access medical care, housing and benefits. Maintaining regular contact, a listening ear and emotional support during times of crisis Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients. Use interpersonal and communication skills to provide support to service users and collaborate with others including colleagues, partner agencies, health care professionals and external agencies. Take duty of care seriously by assessing the service users social and environmental conditions, drawing out and passing on relevant information to and from healthcare professionals, ensuring client confidentiality is maintained. Use of excellent writing skills to prepare and submit housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of service users. Support delivery of the activities programme where needed. Brief and liaise with other members of the team and external agencies regarding service users, enabling them to effectively carry out their roles. To record all service user data on the Inform system within the standards set by the organisation. Carry out light physical tasks, such as travelling to visit service users, shopping or lifting office equipment. Oversee work streams within the project as directed by the Project Lead. Service Development Collaborate with the Advocacy and Patient Discharge Coordinater, maintain good standards of support for patients as well as good communication with hospital staff and the weekday in-reach team. Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients. Provide reports and case studies when requested. To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in appropriate staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events. Research Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of service users in design and delivery of the service. This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder. Person Specification Experience Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group) Experience of working with drug and alcohol dependent adults or those experiencing poor mental health Skills Care, empathy and skilled in dealing with emotionally vulnerable service users Excellent ability to engage with service users in an empowering manner Effective communication; written and oral skills Effective administrative and IT skills Excellent organisational skills Knowledge Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy. . click apply for full job details
Mar 04, 2026
Full time
Justlife s Vision Making people's experience of temporary accommodation be short, safe and healthy. About this role The role of Health Engagement Worker will involve supporting a caseload of service users that are experiencing homelessness. The role requires the use of specialist knowledge and relationship skills to influence service users with varying degrees of mental health, addiction and trauma related issues to engage with health services. This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating or them to get access to source housing and social security benefits. Working collaboratively with our partners Arch Healthcare the role is dependent on good communication and joint working with a variety of partners and professionals. The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity. A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role. Making decisions, in the moment to do the right thing to mitigate risk with service users can place high emotional demands on the job holder. The role is highly reactive, unpredictable and at times, chaotic. The role therefore requires a high degree of self-awareness to one s own resilience levels and exercising appropriate levels of self-care. Why do we exist Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible. How do we operate? Our values guide our work and are very important to us: Collaboration before competition People before programmes Innovation before Institutions What do we do? Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights. We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change. Why work for us? Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Perks of working at Justlife Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years service and 30 days after 10 years service) Additional 5 days annual leave purchase scheme through salary sacrifice Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print) Cycle to work scheme 2 Volunteering days per year Key terms and conditions Job Title: Health Engagement Worker Hours: 37.5 hours per week Contract: Permanent Normal hrs to be worked: Monday-Friday 9am-5pm Location: Brighton Salary: £29,892 per Annum Application Process To apply, please upload a covering letter addressing how you meet the person specification, together with an up-to-date CV here. Deadline for applications is midnight 15th March. Provisional interview dates will be the week of 23rd March. Role Summary The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity. A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role. Role Description Service Delivery Using frontline practical and procedural knowledge of working with complex service users to support them to engage with health care services during their housing vulnerability. This could include, but is not limited to; Assisting them in addressing housing, financial, health or wellbeing needs Accompanying them to appointments Connecting them with appropriate support services such as substance misuse services or food banks Collaborating with agencies such as the local authority, housing providers and support services Advocating on behalf of the service user to access medical care, housing and benefits. Maintaining regular contact, a listening ear and emotional support during times of crisis Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients. Use interpersonal and communication skills to provide support to service users and collaborate with others including colleagues, partner agencies, health care professionals and external agencies. Take duty of care seriously by assessing the service users social and environmental conditions, drawing out and passing on relevant information to and from healthcare professionals, ensuring client confidentiality is maintained. Use of excellent writing skills to prepare and submit housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of service users. Support delivery of the activities programme where needed. Brief and liaise with other members of the team and external agencies regarding service users, enabling them to effectively carry out their roles. To record all service user data on the Inform system within the standards set by the organisation. Carry out light physical tasks, such as travelling to visit service users, shopping or lifting office equipment. Oversee work streams within the project as directed by the Project Lead. Service Development Collaborate with the Advocacy and Patient Discharge Coordinater, maintain good standards of support for patients as well as good communication with hospital staff and the weekday in-reach team. Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients. Provide reports and case studies when requested. To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in appropriate staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events. Research Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of service users in design and delivery of the service. This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder. Person Specification Experience Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group) Experience of working with drug and alcohol dependent adults or those experiencing poor mental health Skills Care, empathy and skilled in dealing with emotionally vulnerable service users Excellent ability to engage with service users in an empowering manner Effective communication; written and oral skills Effective administrative and IT skills Excellent organisational skills Knowledge Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy. . click apply for full job details
Housing Services Manager £50,000 to £55,000 (Depending on experience) Burton upon Trent Permanent, Full Time If you care about helping people, join us in transforming lives, homes and communities. We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive. We are looking for a Housing Services Manager to support the Head of Housing in making a significant and effective contribution to both the organisation and our customers, ensuring that it is well positioned to achieve its vision, current and future business, operational plans and performance targets. This is a leadership role, both within our Housing Directorate and operating across the wider organisation, shaping and driving excellent housing management services, best practice, with the value of meaningful customer feedback to drive improvements. Delivering the Group's strategies that underpin our Housing services to achieve outstanding standards of service, maximise income and make a lasting difference to our customers and communities. You will also be required to: Lead Housing Services and all housing services touchpoints, including collaborative working with our Assets, Tenancy Sustainment and Customer Engagement Teams. Anticipate and meet regulatory requirements and changes relevant to the services. Lead the Consumer Standard gap analysis of the relevant housing areas. Report regularly to the Head of Housing and Senior Leadership Team on project and service performance. Lead on the development of related policies and procedures. Ensure effective and robust arrangements are in place for customer scrutiny of our services and they can challenge, monitor, influence and add value. Develop and maintain effective and productive working relationships with wide ranging stakeholders such as Local Authorities, Social Services, providers of care and support, voluntary and statutory groups. Support in project and change management, customer and community initiatives. Ensure that all projects are carried out in a timely manner, with a framework for implementation. Support the Head of Housing to achieve our voids target. Be a positive, professional and effective role model, taking responsibility for recruiting, inspiring, motivating, retaining, change, flexibility, coaching and support. Ensure that we can demonstrate continuous improvement in optimising resources, value for money, efficiency and social responsibility. Managing budgets within guidelines. The successful candidate will have: Up to date experience and professional knowledge about the provision of Housing in multi tenure environments, legislation and technical developments to ensure they are able to advise the organisation. Extensive experience of developing and maintaining relationships with a broad range of people, at all levels, whilst evidencing that they can add value to the organisation. A strong communicator that inspires and motivates internal and external audiences. A strong track record in managing teams, including off-site workers, providing a breadth of excellent housing and tenancy management services. Experience of developing and delivering relevant policies, procedures and strategies. To demonstrate the appropriate calibre for senior management post and can keep abreast of the challenges of the professional areas managed. Interviews will take place on the 12th and 13th March 2026 The Company We offer well maintained, affordable homes across East Staffordshire, South Derbyshire, and North West Leicestershire. Over 6,200 properties, ranging from sheltered accommodation to family homes and everything in between. We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive and enjoy life. Our Mission is to Transform Homes, Lives, and Communities in our region, and for more than 22 years now that is exactly what we have been doing.
Mar 03, 2026
Full time
Housing Services Manager £50,000 to £55,000 (Depending on experience) Burton upon Trent Permanent, Full Time If you care about helping people, join us in transforming lives, homes and communities. We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive. We are looking for a Housing Services Manager to support the Head of Housing in making a significant and effective contribution to both the organisation and our customers, ensuring that it is well positioned to achieve its vision, current and future business, operational plans and performance targets. This is a leadership role, both within our Housing Directorate and operating across the wider organisation, shaping and driving excellent housing management services, best practice, with the value of meaningful customer feedback to drive improvements. Delivering the Group's strategies that underpin our Housing services to achieve outstanding standards of service, maximise income and make a lasting difference to our customers and communities. You will also be required to: Lead Housing Services and all housing services touchpoints, including collaborative working with our Assets, Tenancy Sustainment and Customer Engagement Teams. Anticipate and meet regulatory requirements and changes relevant to the services. Lead the Consumer Standard gap analysis of the relevant housing areas. Report regularly to the Head of Housing and Senior Leadership Team on project and service performance. Lead on the development of related policies and procedures. Ensure effective and robust arrangements are in place for customer scrutiny of our services and they can challenge, monitor, influence and add value. Develop and maintain effective and productive working relationships with wide ranging stakeholders such as Local Authorities, Social Services, providers of care and support, voluntary and statutory groups. Support in project and change management, customer and community initiatives. Ensure that all projects are carried out in a timely manner, with a framework for implementation. Support the Head of Housing to achieve our voids target. Be a positive, professional and effective role model, taking responsibility for recruiting, inspiring, motivating, retaining, change, flexibility, coaching and support. Ensure that we can demonstrate continuous improvement in optimising resources, value for money, efficiency and social responsibility. Managing budgets within guidelines. The successful candidate will have: Up to date experience and professional knowledge about the provision of Housing in multi tenure environments, legislation and technical developments to ensure they are able to advise the organisation. Extensive experience of developing and maintaining relationships with a broad range of people, at all levels, whilst evidencing that they can add value to the organisation. A strong communicator that inspires and motivates internal and external audiences. A strong track record in managing teams, including off-site workers, providing a breadth of excellent housing and tenancy management services. Experience of developing and delivering relevant policies, procedures and strategies. To demonstrate the appropriate calibre for senior management post and can keep abreast of the challenges of the professional areas managed. Interviews will take place on the 12th and 13th March 2026 The Company We offer well maintained, affordable homes across East Staffordshire, South Derbyshire, and North West Leicestershire. Over 6,200 properties, ranging from sheltered accommodation to family homes and everything in between. We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive and enjoy life. Our Mission is to Transform Homes, Lives, and Communities in our region, and for more than 22 years now that is exactly what we have been doing.
We're looking for a Data Monitoring & Impact Officer to join our Homelessness Team within the Housing, Property and Regeneration Directorate at WMCA. Your work will help deliver the region's ambition to Design out Homelessness, contributing to developing innovative approaches to homelessness prevention across the West Midlands. As the Data Monitoring & Impact Officer, you will be instrumental in capturing, analysing, and reporting on data from a range of homelessness prevention projects. Your expertise will ensure that these projects are not only effective but continuously improved. You'll be at the heart of capturing the learning and measuring the impact of these initiatives, ensuring they meet the needs of the people they're designed to support. If you're passionate about using your skills to create meaningful change, this is the opportunity for you. Apply today and become part of the solution to Designing out Homelessness in the West Midlands. This role is being offered on a permanent basis. Recruitment Webinar We will be hosting a webinar on Friday 27 February at 2.00 pm for all interested applicants. Attendance is not mandatory but may help you decide if you want to apply. You can sign up by following this link HERE The team will provide more information about the role, how it is funded, what we hope it will achieve, as well as information about the wider team and its work. The webinar will also give you the opportunity to ask any questions that you may have at this stage. Shortlisted applicants will be invited to a face-to-face interview at our offices in Birmingham on Wednesday 1st April. What you will be doing: Lead on the collection, cleansing, and analysis of both qualitative and quantitative data from commissioned homelessness prevention projects. Prepare and present detailed monitoring reports to meet funder requirements, showing how the projects are achieving their goals and where improvements can be made. Review and improve existing project monitoring systems to ensure they are accurate, effective, and aligned with the needs of stakeholders. Build strong relationships with our commissioned delivery partners, providing practical support to assist with accurate reporting and resolving any issues in a timely manner. Support the Project Coordinator in developing case studies, focus groups, and interviews to measure the impact and effectiveness of commissioned projects. Help to design and track KPIs and outcomes that measure the impact of homelessness prevention efforts. What's Essential: Skilled at working autonomously, managing your time and workload to meet deadlines in a fast-paced, ever-evolving environment. Experienced in managing and analysing large and complex data sets, with advanced skills in tools like PowerBi, and Excel. Skilled at presenting data clearly and working with various stakeholders to guide and support effective reporting. Experienced in using and developing management information systems or databases. Have an understanding about the issues surrounding homelessness and prevention strategies, with a strong desire to contribute to meaningful change. Highly organised and meticulous in your approach, ensuring that all data is accurate and reports are clear and actionable. Enjoy working collaboratively across teams and building relationships with external partners to achieve shared goals. A good standard of education, including Maths and English at GCSE or equivalent level. Location. The location for this role is Summer Lane, Birmingham with at least 2 days a week spent in the office. How to apply. Applying for a role with WMCA is straightforward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV won't be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It's your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team ( ). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme (one of the most generous pension schemes in the UK). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing, and mortgage advice. An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer. Interest-free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Our Values. Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations. Collaborative: Team Focused - working as part of team, managing and leading Service Driven - customer, resident and partner focused Driven: Empowered and Accountable - taking ownership and leading when needed Performance Focused - being ambitious and going the extra mile Inclusive: One Organisation Mindset - believe in each others expertise Open and Honest Communication - we do what we say we are going to do Innovative: Forward Thinking - embrace change and open to new possibilities Problem Solving - go for clear and simple whenever possible Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We're a Disability Confident Employer with 'Leader' status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements . click apply for full job details
Mar 03, 2026
Full time
We're looking for a Data Monitoring & Impact Officer to join our Homelessness Team within the Housing, Property and Regeneration Directorate at WMCA. Your work will help deliver the region's ambition to Design out Homelessness, contributing to developing innovative approaches to homelessness prevention across the West Midlands. As the Data Monitoring & Impact Officer, you will be instrumental in capturing, analysing, and reporting on data from a range of homelessness prevention projects. Your expertise will ensure that these projects are not only effective but continuously improved. You'll be at the heart of capturing the learning and measuring the impact of these initiatives, ensuring they meet the needs of the people they're designed to support. If you're passionate about using your skills to create meaningful change, this is the opportunity for you. Apply today and become part of the solution to Designing out Homelessness in the West Midlands. This role is being offered on a permanent basis. Recruitment Webinar We will be hosting a webinar on Friday 27 February at 2.00 pm for all interested applicants. Attendance is not mandatory but may help you decide if you want to apply. You can sign up by following this link HERE The team will provide more information about the role, how it is funded, what we hope it will achieve, as well as information about the wider team and its work. The webinar will also give you the opportunity to ask any questions that you may have at this stage. Shortlisted applicants will be invited to a face-to-face interview at our offices in Birmingham on Wednesday 1st April. What you will be doing: Lead on the collection, cleansing, and analysis of both qualitative and quantitative data from commissioned homelessness prevention projects. Prepare and present detailed monitoring reports to meet funder requirements, showing how the projects are achieving their goals and where improvements can be made. Review and improve existing project monitoring systems to ensure they are accurate, effective, and aligned with the needs of stakeholders. Build strong relationships with our commissioned delivery partners, providing practical support to assist with accurate reporting and resolving any issues in a timely manner. Support the Project Coordinator in developing case studies, focus groups, and interviews to measure the impact and effectiveness of commissioned projects. Help to design and track KPIs and outcomes that measure the impact of homelessness prevention efforts. What's Essential: Skilled at working autonomously, managing your time and workload to meet deadlines in a fast-paced, ever-evolving environment. Experienced in managing and analysing large and complex data sets, with advanced skills in tools like PowerBi, and Excel. Skilled at presenting data clearly and working with various stakeholders to guide and support effective reporting. Experienced in using and developing management information systems or databases. Have an understanding about the issues surrounding homelessness and prevention strategies, with a strong desire to contribute to meaningful change. Highly organised and meticulous in your approach, ensuring that all data is accurate and reports are clear and actionable. Enjoy working collaboratively across teams and building relationships with external partners to achieve shared goals. A good standard of education, including Maths and English at GCSE or equivalent level. Location. The location for this role is Summer Lane, Birmingham with at least 2 days a week spent in the office. How to apply. Applying for a role with WMCA is straightforward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV won't be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It's your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team ( ). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme (one of the most generous pension schemes in the UK). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing, and mortgage advice. An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer. Interest-free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Our Values. Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations. Collaborative: Team Focused - working as part of team, managing and leading Service Driven - customer, resident and partner focused Driven: Empowered and Accountable - taking ownership and leading when needed Performance Focused - being ambitious and going the extra mile Inclusive: One Organisation Mindset - believe in each others expertise Open and Honest Communication - we do what we say we are going to do Innovative: Forward Thinking - embrace change and open to new possibilities Problem Solving - go for clear and simple whenever possible Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We're a Disability Confident Employer with 'Leader' status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements . click apply for full job details
Job Introduction Please Note: A Full UK Driving License and Access to a Vehicle is an Essential Requirement. Do you want to help build a brighter future for communities and individuals in Taunton doing a highly rewarding job. Turning Point's drug & alcohol services are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change. We have roles in different teams including: Community based treatment services: providing assessment, coordinating treatment and working partnership to support individuals. The roles include delivering structured psycho-social interventions in group and one to one level to enable our service users to acquire thinking skills and behaviours to make lasting change. Homeless outreach provision: Targeting homeless individuals, offering a flexible and outreach response to highly vulnerable individuals sleeping rough or living in temporary accommodation Criminal Justice rehabilitation/recovery services: working closely with the Probation Services, Prisons and Police to provide a rapid, tailored response to individuals that support their recovery and rehabilitation As a Recovery Worker we offer a starting salary of £25,116 rising each year in line with our pay progression salary bands, rising to £29,383 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long term goals and work to your strengths. Whether you are looking to progress into a management and leadership role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role Responsibility Recovery workers act as 'key workers' to a caseload of service users, supporting them to decide their goals around treatment and develop plans to achieve these. The role includes maintaining regular contact with your clients, offering advice, information and psycho-social interventions as well as providing assessments, risk management planning and working closely with our clinical staff around prescribing needs and partner agencies. No day is the same in this role but an ability to communicate effectively with a range or service users and colleagues, an ability to manage different tasks and a commitment to Turning Point values are essential. You may have lived experience of substance use/mental health/homelessness (self or a significant other), come with experience supporting people in health and social care or just have a keen interest in supporting this group; if your values are right, we have a role for everyone. The Ideal Candidate You'll have an understanding of substance and alcohol use and the challenges and opportunities for individuals on a recovery journey. However, we also recognise that many people have transferrable skills from other backgrounds such as mental health, housing or other health and social care provision. The roles are varied, so flexibility, an ability to work dynamically on a one to one and group basis and knowledge of relapse and other barriers to recovery will be vital but we can help to shape these skills where needed. We also look for candidates with excellent communication skills and who share our values as an organisation. We value individuals with lived experience but also those who are just interested in this line of work; our Trainee Recovery Worker program enables individuals without all relevant experience to gain an entry level position within the organisation before moving on to other roles. We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: • 25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. • Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents SM - Recovery Worker (1).pdf Apply
Oct 07, 2025
Full time
Job Introduction Please Note: A Full UK Driving License and Access to a Vehicle is an Essential Requirement. Do you want to help build a brighter future for communities and individuals in Taunton doing a highly rewarding job. Turning Point's drug & alcohol services are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change. We have roles in different teams including: Community based treatment services: providing assessment, coordinating treatment and working partnership to support individuals. The roles include delivering structured psycho-social interventions in group and one to one level to enable our service users to acquire thinking skills and behaviours to make lasting change. Homeless outreach provision: Targeting homeless individuals, offering a flexible and outreach response to highly vulnerable individuals sleeping rough or living in temporary accommodation Criminal Justice rehabilitation/recovery services: working closely with the Probation Services, Prisons and Police to provide a rapid, tailored response to individuals that support their recovery and rehabilitation As a Recovery Worker we offer a starting salary of £25,116 rising each year in line with our pay progression salary bands, rising to £29,383 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long term goals and work to your strengths. Whether you are looking to progress into a management and leadership role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role Responsibility Recovery workers act as 'key workers' to a caseload of service users, supporting them to decide their goals around treatment and develop plans to achieve these. The role includes maintaining regular contact with your clients, offering advice, information and psycho-social interventions as well as providing assessments, risk management planning and working closely with our clinical staff around prescribing needs and partner agencies. No day is the same in this role but an ability to communicate effectively with a range or service users and colleagues, an ability to manage different tasks and a commitment to Turning Point values are essential. You may have lived experience of substance use/mental health/homelessness (self or a significant other), come with experience supporting people in health and social care or just have a keen interest in supporting this group; if your values are right, we have a role for everyone. The Ideal Candidate You'll have an understanding of substance and alcohol use and the challenges and opportunities for individuals on a recovery journey. However, we also recognise that many people have transferrable skills from other backgrounds such as mental health, housing or other health and social care provision. The roles are varied, so flexibility, an ability to work dynamically on a one to one and group basis and knowledge of relapse and other barriers to recovery will be vital but we can help to shape these skills where needed. We also look for candidates with excellent communication skills and who share our values as an organisation. We value individuals with lived experience but also those who are just interested in this line of work; our Trainee Recovery Worker program enables individuals without all relevant experience to gain an entry level position within the organisation before moving on to other roles. We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: • 25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. • Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents SM - Recovery Worker (1).pdf Apply
Job Introduction Please Note: A Full UK Driving License and Access to a Vehicle is an Essential Requirement. Part Time: 14.8 Hours Per Week / 2 Days Per Week (Which days negotiated at interview) Location: Swindon & Wiltshire Countywide (travel expenses covered) Do you want to help build a brighter future for communities and individuals in Swindon & Wiltshire doing a highly rewarding job. Turning Point's mental health treatment requirement service are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change. We have roles in different teams including: Community based treatment services: providing assessment, coordinating treatment and working partnership to support individuals. The roles include delivering structured psycho-social interventions in group and one to level to enable our service users to acquire thinking skills and behaviours to make lasting change. Homeless outreach provision: Targeting homeless individuals, offering a flexible and outreach response to highly vulnerable individuals sleeping rough or living in temporary accommodation Criminal Justice rehabilitation/recovery services: working closely with the Probation Services, Prisons and Police to provide a rapid, tailored response to individuals that support their recovery and rehabilitation As a Peer Support Worker we offer a starting salary of £22,284 rising each year in line with our pay progression salary bands, rising to £25,550 per year (Pro-Rata). (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Whether you are looking to progress into a Recovery Worker role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role Responsibility As a Peer Support Worker we are looking for a new colleague with a passion to support individuals with mental health and/or substance use issues. Your role will be to work alongside Turning Point senior assistant psychologists and assistant psychologists to support service users to access person centred support and navigate the different opportunities for support available to them across the treatment and housing system. Peer Support Workers act as 'advocates, mentors and coaches' to service users supporting them to succeed in their chosen goals around treatment. The role includes maintaining regular contact with your clients, offering advice, information as well as supporting service users to access support in the community utilising lived experience to provide hope, inspiration and support. No day is the same in this role but an ability to communicate effectively with a range or service users and colleagues, an ability to manage different tasks and a commitment to Turning Point values are essential. As a Peer Support worker you yourself will have lived experience around the issues experienced by our service users, you may come with experience supporting people in health and social care or just have a keen interest in supporting this group; if your values are right, we have a role for everyone. The Ideal Candidate You'll have an understanding of mental health, substance and alcohol use and the challenges and opportunities for individuals on a recovery journey. However, we also recognise that many people have transferrable skills from other backgrounds such as mental health, housing or other health and social care provision. The roles are varied, so flexibility, an ability to work dynamically on a one to one and group basis and knowledge of relapse and other barriers to recovery will be useful but we can help to shape these skills where needed. We also look for candidates with excellent communication skills and who share our values as an organisation. This role is specifically aimed at people with lived experience and an excellent role for those wishing to progress from voluntary roles as a peer mentor or looking to develop in a career in substance use. We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents SM - Peer Support Worker.pdf Apply
Sep 28, 2025
Full time
Job Introduction Please Note: A Full UK Driving License and Access to a Vehicle is an Essential Requirement. Part Time: 14.8 Hours Per Week / 2 Days Per Week (Which days negotiated at interview) Location: Swindon & Wiltshire Countywide (travel expenses covered) Do you want to help build a brighter future for communities and individuals in Swindon & Wiltshire doing a highly rewarding job. Turning Point's mental health treatment requirement service are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change. We have roles in different teams including: Community based treatment services: providing assessment, coordinating treatment and working partnership to support individuals. The roles include delivering structured psycho-social interventions in group and one to level to enable our service users to acquire thinking skills and behaviours to make lasting change. Homeless outreach provision: Targeting homeless individuals, offering a flexible and outreach response to highly vulnerable individuals sleeping rough or living in temporary accommodation Criminal Justice rehabilitation/recovery services: working closely with the Probation Services, Prisons and Police to provide a rapid, tailored response to individuals that support their recovery and rehabilitation As a Peer Support Worker we offer a starting salary of £22,284 rising each year in line with our pay progression salary bands, rising to £25,550 per year (Pro-Rata). (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Whether you are looking to progress into a Recovery Worker role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role Responsibility As a Peer Support Worker we are looking for a new colleague with a passion to support individuals with mental health and/or substance use issues. Your role will be to work alongside Turning Point senior assistant psychologists and assistant psychologists to support service users to access person centred support and navigate the different opportunities for support available to them across the treatment and housing system. Peer Support Workers act as 'advocates, mentors and coaches' to service users supporting them to succeed in their chosen goals around treatment. The role includes maintaining regular contact with your clients, offering advice, information as well as supporting service users to access support in the community utilising lived experience to provide hope, inspiration and support. No day is the same in this role but an ability to communicate effectively with a range or service users and colleagues, an ability to manage different tasks and a commitment to Turning Point values are essential. As a Peer Support worker you yourself will have lived experience around the issues experienced by our service users, you may come with experience supporting people in health and social care or just have a keen interest in supporting this group; if your values are right, we have a role for everyone. The Ideal Candidate You'll have an understanding of mental health, substance and alcohol use and the challenges and opportunities for individuals on a recovery journey. However, we also recognise that many people have transferrable skills from other backgrounds such as mental health, housing or other health and social care provision. The roles are varied, so flexibility, an ability to work dynamically on a one to one and group basis and knowledge of relapse and other barriers to recovery will be useful but we can help to shape these skills where needed. We also look for candidates with excellent communication skills and who share our values as an organisation. This role is specifically aimed at people with lived experience and an excellent role for those wishing to progress from voluntary roles as a peer mentor or looking to develop in a career in substance use. We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents SM - Peer Support Worker.pdf Apply
Job Title : Support Worker Contract Type : Permanent Salary: £26,549.63 per annum (£27,722.51 per annum is achieved after 18 months successful performance in the role) Working Hours: 37.5 hours per week Working Pattern: 2-week rolling rota of early (7am-3pm), late (2pm-10pm) and flexi shifts, including every other weekend and some bank holidays. Location: Regent House, Chatham If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Support Worker You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with: Experience of working with vulnerable people Experience of delivering structured support and risk management To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction. Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Supporting Customers: We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to develop new ways of thinking and to make steps towards independence, by: Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer's circumstances Engaging customers to meet agreed outcomes and develop life skills Assisting customers with day-to-day support and tenancy-related matters Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities Signposting customers to appropriate external support services, including interventions such as food banks and other community resources Supporting customers to be 'tenancy ready' to enable successful move on Supporting customers to be financially independent through budgeting plans and maximising income Supporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionals Empowering customers to move towards self-management of their medication by following the medication procedure Leading on support initiatives including Group Work Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately Record and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform Service Delivery: Facilitate the referral process into the service and assess potential new customersContribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related supportWork with customers to maintain a safe environment by reporting repairs and health and safety concernsClean and prepare rooms as appropriateResolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the
Sep 25, 2025
Full time
Job Title : Support Worker Contract Type : Permanent Salary: £26,549.63 per annum (£27,722.51 per annum is achieved after 18 months successful performance in the role) Working Hours: 37.5 hours per week Working Pattern: 2-week rolling rota of early (7am-3pm), late (2pm-10pm) and flexi shifts, including every other weekend and some bank holidays. Location: Regent House, Chatham If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Support Worker You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with: Experience of working with vulnerable people Experience of delivering structured support and risk management To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction. Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Supporting Customers: We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to develop new ways of thinking and to make steps towards independence, by: Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer's circumstances Engaging customers to meet agreed outcomes and develop life skills Assisting customers with day-to-day support and tenancy-related matters Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities Signposting customers to appropriate external support services, including interventions such as food banks and other community resources Supporting customers to be 'tenancy ready' to enable successful move on Supporting customers to be financially independent through budgeting plans and maximising income Supporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionals Empowering customers to move towards self-management of their medication by following the medication procedure Leading on support initiatives including Group Work Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately Record and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform Service Delivery: Facilitate the referral process into the service and assess potential new customersContribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related supportWork with customers to maintain a safe environment by reporting repairs and health and safety concernsClean and prepare rooms as appropriateResolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the
Job Title: Project Manager Contract Type: Permanent Salary : £59,643.10 (£65,806.28 is achieved after 12 months successful performance in the role) Working Hours : 35 hours per week Working Pattern : Monday to Friday Location : Liverpool/ Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Project Manager As a Project Manager, you will be responsible for managing a multi-disciplinary highly skilled team to deliver a specific set of products or services via the Riverside Transformation Portfolio.You'll be adept at delivering complex projects, using various methodologies (waterfall/agile), breaking down barriers for your team and both planning at a higher level, whilst getting into the detail to make things happen when needed.As Project Manager, you will work closely with other Business Transformation (BT) colleagues, as well as peers across the CIO directorate and wider business to ensure scope, finances and timescales are met, as well as risks and issues appropriately managed. Strong communication skills and stakeholder management experience are essential for this role, as you will be required to work with our single governance model and support our wider BT team and CIO directorate manage expectations in a controlled and assured manner. About you We are looking for someone with:• Experience of delivering change within a complex, multi-site organisation• Experience of delivering projects using a range of methodologies / approaches such as SCRUM, Kanban, Lean, waterfall (PRINCE / MSP) or other Agile methodologies• An understanding of Agile principles • Experience of workflow tools to manage projects including Monday, Jira, Planner, O365 etc• Strong programme and project management skills in planning, resourcing and budgeting • Experience of leading a multi-disciplinary team in the successful completion of change• Understanding of risk management• Experience of business case production • Effective stakeholder management, including the ability to successfully negotiate, persuade and influence Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
Sep 24, 2025
Full time
Job Title: Project Manager Contract Type: Permanent Salary : £59,643.10 (£65,806.28 is achieved after 12 months successful performance in the role) Working Hours : 35 hours per week Working Pattern : Monday to Friday Location : Liverpool/ Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Project Manager As a Project Manager, you will be responsible for managing a multi-disciplinary highly skilled team to deliver a specific set of products or services via the Riverside Transformation Portfolio.You'll be adept at delivering complex projects, using various methodologies (waterfall/agile), breaking down barriers for your team and both planning at a higher level, whilst getting into the detail to make things happen when needed.As Project Manager, you will work closely with other Business Transformation (BT) colleagues, as well as peers across the CIO directorate and wider business to ensure scope, finances and timescales are met, as well as risks and issues appropriately managed. Strong communication skills and stakeholder management experience are essential for this role, as you will be required to work with our single governance model and support our wider BT team and CIO directorate manage expectations in a controlled and assured manner. About you We are looking for someone with:• Experience of delivering change within a complex, multi-site organisation• Experience of delivering projects using a range of methodologies / approaches such as SCRUM, Kanban, Lean, waterfall (PRINCE / MSP) or other Agile methodologies• An understanding of Agile principles • Experience of workflow tools to manage projects including Monday, Jira, Planner, O365 etc• Strong programme and project management skills in planning, resourcing and budgeting • Experience of leading a multi-disciplinary team in the successful completion of change• Understanding of risk management• Experience of business case production • Effective stakeholder management, including the ability to successfully negotiate, persuade and influence Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.