SALES SUPPORT ADMINISTRATION MANAGER

We are seeking a highly skilled and motivated Sales Support Administration Manager. As the Sales Support Administration Manager will be responsible for managing and developing a small team of Sales Administrators.

The ideal candidate will have a background in finance or work within a finance related industry. You will possess effective communication and negotiation skills and will serve as the key liaison between Client accounts and other internal and external stakeholders.

YOU WILL BE:

• Manage and lead a team of Sales Support Administrators, who provide support to the Sales Team.
• Providing guidance, support, and mentorship to ensure their professional development.
• Oversee the day-to-day administrative operations, including aftersales.
• Develop and implement efficient processes and procedures to enhance the productivity and effectiveness of the administrative team.
• Act as the main point of contact between the Client Accounts and Sales department, ensuring effective communication and coordination.
• Build and maintain strong relationships with key accounts, serving as their primary contact for inquiries, issues, and negotiations.
• Collaborate with the Sales Team to ensure accurate and timely financial reporting and analysis.
• Monitor and manage the aftersales process, ensuring compliance with company policies and procedures.
• Identify opportunities for process improvements and implement best practices to streamline administrative operations.
• Stay updated with industry trends and regulations related to finance and administration.

YOU WILL HAVE:

• Proven experience in a similar role, preferably in a finance-related field.
• Strong leadership and team management skills, with the ability to motivate and develop a team.
• Excellent communication and negotiation skills, with the ability to effectively liaise with internal and external stakeholders.
• Proficient in management software and MS Office applications (Excel, Word, PowerPoint).
• Strong analytical/administration and problem-solving abilities.
• Detail-oriented with excellent organisational and time management skills.
• Ability to work under pressure and meet deadlines.